Total 80,801 Others/Any customer experience manager job vacancies in Singapore

Job Description:

• Assist to answer, confirms and ensures all bookings are accurately entered into the computer based on Accor standards
• Ensures filing of reservations correspondence are done systematically by the Agents
• Ensures training of team members is in accordance to Accor’s standards (Data Entry / Profile maintenance) and familiar with the different booking platforms of Accor
• Understands the Accor Live Limitless program and able to accurately execute the bookings via members’ points and answers enquiries on membership redemption for bookings
• Keeps Front Office Manager, Director of Revenue and Director of Operations informed on all matters pertaining to no shows and matters concerning to Hotel’s reservations
• Highlights unusual statistics discrepancies
• +3 and +1 arrival checks are completed on a daily basis, ensuring that rates, dates, mode of payment, comments, etc. are updated accurately based on the correspondence from TA/Sales/OTA/Siteminder
• Ensures that all pre-payment required reservations are charged on a daily basis unless there is a special billing instruction (TAs/OTAs)
• Daily checks of OTA extranets to ensure that all reservations are interfaced and synced to PMS. Especially for on-day arrivals
• Ensures emails are cleared timely, particularly in relation to feedback follow ups or escalated to relevant parties
• To ensure Agents follow up daily with traces that were left by FO Team
• Follow up with Invoices and Group Rooming list with Sales Team
• Work closely with Sales department on the status of group reservations and critical booking dates
• Work closely with Sales Managers with any special requests or follow-ups required for Corporate / FIT bookings
• Ensures that all groups have full payment received prior to arrival if not a validated credit facility has been set up
• Politely turns down on closed out dates and offers to book an alternative date
• Keeps up to date rooms availability for sale and changes in hotel room rates
• Communicates with Operational Departments for potential overbooking periods
• Works with Housekeeping and Engineering on preventive maintenance schedule
• Works with Front Office on the achievement of Upselling goals
• Strives to achieve the ADR & Occupancy goals set by Director of Revenue and General Manager
• Maintains an organized electronic mailbox, ensuring that all information is communicated clearly to one another in the team
• Ensuring all correspondences are reviewed and kept in shared drive for the Front Office team’s print out and to assist them with verifying information when required
• To carry out any other duties when directed by the Management.

Job Requirement

• Attained minimum NITEC or higher qualification.
• At least 1-2 years of supervisory/management role prior
• Preferably have working experiences in the hospitality or travel industry.
• Possess good written and verbal communication skills.
• Able to multi-task and time-management, with the ability to prioritize tasks.
• Knowledge of using Opera Cloud PMS will be an added advantage.

Kulnari Adventure Golf operates the following brands - Kulnari Mystery Golf (www.kulnari.com) and Quay House (www.quayhouse.com.sg). We are looking for a Assistant Restaurant Manager for our restaurant - Quay House a 45-seater restaurant. Reporting to the Restaurant Manager, you will also be responsible for the Wait Staff team.

• Assist in leading the restaurant efficiently in delivering high standards as well as being responsible for the top line revenue and profit.
• Offer a professional and courteous service at all times and ensure that all employees follow through.
• Act as the Manager on Duty in the absence of the Restaurant Manager.
• To ensure that restaurant and surrounding area is kept clean and organised at all times.
• Understand the concept of the business and conduct training as requested by the Restaurant Manager.
• Perform up settling for all items offered as well as offering alternatives.
• Assist in communication with all team members and to attend daily / weekly meetings with the Culinary Team and foster teamwork to constantly develop the restaurant for more success.
• Attend and contribute to necessary staff meetings, departmental trainings and initiated trainings scheduled.
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
• Assist in producing reports and analysis of the restaurant and attend in the monthly performance meeting.
• Attend all required trainings as described by the department.
• Attend daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
• Report incidents that require disciplinary actions immediately to the Restaurant Manager / Founders.
• Coordinate the review of outlet’s operations manual updates annually as requested by the Restaurant Manager.
• Support activities and cooperation with the suppliers.
• Assist in carrying out scheduled inventories of products and operating equipment.
• Undertake reasonable tasks and secondary duties as appointed by the Co-Founders
• Handle guest enquiries and complaints in the restaurant in a courteous and efficient manner and report to Founders ensuring that the follow up is performed with the guest.
• Ensure that the opening and closing procedures established for the restaurant are followed.
• Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.

Additional responsibilities and tasks can be added at any time according to the needs of the business.

We are great believers in diversity and inclusivity and looking for team players. We value personality, individuality, creativity, honesty, improvement, focus and most importantly passion for the experience we create for our guests.

If this sounds like you, please do get in touch to arrange a conversation!

• MNC
• Industry Leader
• Permanent Position
• Knowledge in ISO 22000 / FSSC22000, or any other GFSI recognized certification
• Knowledge in ready-to-eat, cooked chilled / freeze production food safety requirements

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as QA Manager.

RESPONSIBILITIES:

• Be the main person in charge in maintaining the Management System (FSMS and HSE).
• Manage and report actions for products under quality on-hold or other issues to the Management including major issues which could affect business performance.
• Lead and ensure the QA team perform their roles and responsibilities as defined in their job description.
• Ensure all products received, stored, process, packed and distributed in compliance with SOPs
• Key contact person for operational staff, customers and suppliers on Quality matters.
• Overseeing and Handling of customer complaints/feedback and Goods Return.
• Ensure process monitoring - GWP/Pest Control/Hygiene/Safety in the company compound.
• Ensure compliance of CCP / OPRP and food safety requirements of manufacturing kitchens.
• Involving in regulatory, statutory and customer’s audits and assist in follow-up corrective/preventive actions.
• Manage Document Control.
• Relationship management on QA or compliance matters, supporting our Sales, Operation & Logistic team.
• Handle licensing and certification application and renewal with authorities and certification bodies.
• Any other ad hoc duty as assigned by the Management.

REQUIREMENTS:

• Diploma or Bachelor Degree in Food Science or relevant disciplines
• Minimum 5 years of relevant working experience, with supervisory/people management experience
• Knowledge in ISO 22000 / FSSC22000, or any other GFSI recognized certification
• Knowledge in Halal, ASC & MSC, ISO45001 and BizSafe certification
• Comfortable with communicating with internal stakeholders and external parties (Eg, SFA officer, auditors, customers, vendors, etc).
• Technically oriented and able to deal with meat product
• Knowledge in ready-to-eat, cooked chilled / freeze production food safety requirements
• Knowledge in product labelling requirements
• Proficient in MS Office applications

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

IT Project Manager

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an IT Project Manager to manage the end-to-end infrastructure technology portfolio of programs and projects for the banking and financial industry.

Responsibilities:

- Responsible for direct and matrixed execution of portfolio in infrastructure technology implementations, upgrades, conversion, and recovery.

- Collaborates with Design and Engineering teams to define project scope and build teams.

- Creates and manages project schedules, milestones, and resources.

- Leads weekly meetings, tracks risks, and generates project status reports.

- Manages project documentation, risks, and resources, ensuring on-time, high-quality delivery.

- Communicates with stakeholders and ensures project efficiency.

Requirements:

- IT qualification and/or relevant work experience

- Project management track record in technology related projects

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Roles Description:

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The AM will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Probation Period:

This position includes a 6 month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

We are looking for a self-driven and experienced Senior Manager, Termianl Procurement for one of our
shipping clients. The incumbent will be responsible for ensuring that the company operates terminals costeffectively and sustainably while managing risks and fostering improvements in vendor relationships. The ideal candidate should have a bachelor’s degree in Maritime, Business Administration, Supply Chain
Management, or a related field. He/She should also have a proven track record with at least 8 relevant
years of experience in procurement or supply chain management roles.

Key Responsibilities:

Strategic Procurement:
• Develop and implement procurement strategies and negotiations for terminals, including global terminal operators.
• Manage and develop relationships with vendors for optimal performance, follow-up and negotiate contracts to ensure reasonable and compliant terms and conditions for cost-effectiveness.
• Identify and conduct market intelligence and analysis to assess potential suppliers and their capabilities.
• Engage internal stakeholders to understand network and service requirements and ensure alignment.

Supplier and Risk Management:
• Conduct constant performance reviews of terminal vendors to ensure quality and reliability, including audit checks on-site.
• Ensure adequate resource allocation for vessels in terminals.
• Identify inefficiencies and assess potential operational risks by terminals that do not align with service level agreements and codes of conduct.
• Ensure procurement activities comply with industry regulations and company policies.
• Be familiar with local regulations to mitigate risks associated with procurement activities.

Sustainability Procurement:
• Familiarize with approaches and company policies on sustainable procurement, which may directly or indirectly affect meeting scorecards.
• Identify and support improvements in existing procurement processes while considering sustainable developments and practices that contribute positively to the company.

Cost Efficiency:
• Regularly review areas of focus, including joint efforts with local Ops leads to identify costefficiency initiatives.
• Prioritize and reduce non-essential costs through internal streamlining or external partnerships with vendors.
• Identify system/process misalignments to streamline and drive cost standardization.

Qualifications

• Bachelor's degree in Maritime, Business Administration, Supply Chain Management, or a related field.
• Proven experience (8-10 years) in terminal operations or procurement.
• Excellent negotiation and communication skills, with the ability to build and maintain relationships with suppliers and internal stakeholders.
• Analytical mindset with proficiency in data analysis and interpretation to drive informed decision making.

To apply, please send your CV to [email protected] .
We regret that only shortlisted candidates will be notified. Thank you for your understanding!

Responsibilities:

• Manage a portfolio of clients, ensuring compliance with tax regulations and providing expert tax advisory services.
• Review and offer recommendations on client agreements or documents to ensure compliance and mitigate risks.
• Identify and assess cross-business opportunities for business development while overseeing tax engagements.
• Evaluate clients' portfolios, offering recommendations and solutions to align with target revenue goals.
• Collaborate with staff, peers, and partners to deliver comprehensive tax advisory services to multinational clients across various industries in Singapore and globally.
• Lead and oversee all tax-related engagements and processes.
• Mentor, train, and develop junior staff members.
• Build and maintain strong relationships with clients, networks, teams, and other service areas.
• Participate in ad hoc projects and tasks as needed by the Partner(s).

Requirements:

• Bachelor’s degree in Accountancy, Finance, or a related discipline, preferably with an SCTP-recognized professional qualification.
• At least 6 years of relevant experience, ideally within a professional services or accounting firm.
• Strong knowledge of Singapore Tax guidelines.
• Excellent project management, leadership, and analytical abilities.
• Effective communication skills, with the ability to engage at all levels.
• Team-oriented, motivated, and committed to career growth and development.

The Splunk Presale Manager is a pivotal role within our organization, responsible for driving the technical sales process and ensuring customers fully understand the value of our Splunk solutions. This individual will work closely with the sales team, customers, and partners to identify opportunities, address technical challenges, and position our solutions effectively.

Qualifications

1. Educational Background

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

2. Professional Experience

• 8+ years of experience in a presales, technical sales, or solutions engineering role, preferably with a focus on Splunk.
• Proven track record of successfully leading technical sales engagements and closing deals.
• Strong understanding of IT operations, security, and data analytics.

3. Technical Skills

• In-depth knowledge of Splunk products, including Splunk Enterprise, Splunk Cloud, and Splunk Enterprise Security.
• Familiarity with cloud platforms (AWS, Azure, GCP) and virtualization technologies.

4. Soft Skills

• Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
• Strong problem-solving skills and the ability to think critically under pressure.
• Customer-focused attitude with a passion for delivering exceptional service.
• Ability to work collaboratively in a team environment as well as independently.

Travel Requirements – For EMEA Position Only

• Willingness to travel up to 50% of the time to meet with customers, attend conferences, and support sales activities.

PropertyGuru is Southeast Asia’s leading PropTech company, and the preferred destination for over 34 million property seekers to connect with almost 55,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 2.8 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand, and Vietnam.

PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 16 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its core markets; mortgage marketplace, PropertyGuru Finance ; home services platform, Sendhelper ; a host of proprietary enterprise solutions under PropertyGuru For Business including DataSense, ValueNet, Awards, events and publications across Asia.

For more information, please visit: PropertyGuruGroup.com ; PropertyGuru Group on LinkedIn

As a Guru you will be accountable for:

• Identifying and developing strategic business opportunities to drive significant growth and market expansion.
• Building and managing relationships with key clients, ensuring their needs are met and fostering long-term partnerships.
• Conducting in-depth market analysis to inform strategic business decisions and identify new opportunities.
• Developing and implementing innovative sales strategies that align with business objectives and market conditions.
• Collaborating with cross-functional teams to ensure alignment and integration of business development strategies.
• Leading major business development projects and initiatives, driving strategic growth and operational efficiency.

We're looking for someone who:

• Demonstrates deep industry knowledge and expertise in business development, with a proven track record of driving growth.
• Exhibits strong strategic vision and the ability to develop and execute long-term business plans.
• Possesses advanced relationship management skills, with a focus on building and maintaining strategic partnerships.
• Shows exceptional analytical skills with the ability to interpret complex market data and trends.
• Highly proactive and innovative, with a drive to identify and capitalize on new business opportunities.
• Demonstrates outstanding communication skills, with the ability to convey complex ideas clearly and persuasively.

JOB SCOPE

The Front Office Manager is responsible to ensure that all guests are well received and attended throughout their stay with the Hotel.

JOB RESPONSIBILITIES

1. Plan, monitor and control staff movement with regards to their annual leave, public holiday, medical leave and their rest days.

2. Conduct interview sessions for the recruitments for all front office positions.

3. Design and develop training programs to upgrade the skill level and improve the performance of the front office staff.

4. Ensure that regular on-going communication is carried out with all employees to create awareness of guests expectations.

5. Attend the daily morning briefing and monthly meeting with the Senior Management.

6. Authorise room rate changes, paid-out, room allowance and cash advances according to the established room rates.

7. Evaluate room availability during peak preiods to nmaximise occupancy.

8. Update policies and procedures to improve on the overall efficiency of the Front Office operations.

9. Work closely with Security department on all irregularies affecting the Front Office Department.

JOB REQUIREMENTS

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Design strategic hiring plans to secure top talent.
• Guide and support the recruitment team to meet staffing needs.
• Partner with managers to align staffing strategies with business needs.
• Manage the complete recruitment lifecycle, from sourcing to onboarding.
• Cultivate a diverse talent pool through strategic outreach efforts.
• Ensure adherence to labor laws and organizational guidelines.
• Facilitate both internal and external audit processes.
• Monitor industry advancements to enhance hiring methodologies.

Requirements

• Recruitment experience in the IT industry is preferred.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Role & Responsibilities

• Achieve sales and profit goals through developing and implementing business and marketing plans
• Develop and implement promotional trade plans that drive sales and market share growth
• Develop strong working relationship with brand owners and suppliers
• Establish collaborative retailer/supplier relationships to maximise income/terms/discounts to improve sales and profitability of category
• Take ownership of the product inventory management process, ensuring good supply while reducing shrinkage
• Prepare business reports and analysis
• Work closely with key account and field sales team to ensure first in class execution of instore activities
• Work with advertising agencies, promoter agencies and instore POSM suppliers to execute strong brand activities

Requirements

• Minimum 3 years of experience in the FMCG or retail industry, in sales/key account/product management
• Diploma or Degree in Business, Marketing or relevant discipline
• Good organizational and communication skills
• Good Microsoft office skills
• Excellent stakeholders management

Juanna Ng Hui Kee Reg No: R1766616

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibility

• Manage and mentor a team of account associates in providing quality accounting and taxation services.

• Manage and ensure the preparation of financial reports and tax by the team in accordance to accounting standards.

• Manage the preparation of full sets of accounts and partial set of accounts for various companies across multiple industry, including reconciliation, cash flow, closing.

• Handle tax structuring/planning, tax audit and dealing with tax authorities.

• Ensure timely submission of deliverables to clients.

• Supervise, mentor and provide guidance to a team of associates to achieve excellence in work.

• Constantly stay updated with new regulations and accounting standards and assist in staff training, such as conducting of training sessions for staff.

• Identify and drive process improvement within the department.

• Work with Director in expanding client portoflio, including meeting potential clients, drafting proposals for new assignments and managing existing accounting client portfolio

• Other ad-hoc assignments from Director

Requirements

• Recognised degree in accounting or other professional qualifications recognized by ISCA

• Min 5 years of relevant experience, preferably in an outsourced environment

• Min 3 years of People management experience

• Meticulous and good analytical skills

• Experience dealing with tax authorities and tax audit

• Good interpersonal and communication skills

• Organized, process-driven and able to drive results

What you’ll do

• Define and communicate the product vision and strategy based on market research, competitive analysis, and customer feedback.
• Create and maintain a product roadmap that aligns with company goals and priorities.
• Work closely with engineering, design, marketing, and sales teams to drive product development and launch initiatives.
• Collaborate with UX/UI designers to ensure a seamless and engaging user experience.
• Engage with customers to gather feedback, identify pain points, and validate product ideas.
• Analyse product performance metrics and customer usage data to inform product decisions and improvements.
• Stay abreast of industry trends, market developments, and competitive landscape to identify opportunities for innovation.
• Develop and maintain product documentation, including user stories, requirements, and release notes.

Who you are

• Proven experience in product management, preferably in a SaaS environment.
• Lead and mentor a small team, fostering a collaborative and high-performing environment.
• Strong understanding of Agile methodologies and product development processes.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Proficient in analytics tools and product management software (e.g., JIRA, or similar).
• Strong problem-solving skills and a customer-centric mindset.

Perks & Culture

• Competitive salary and performance-based incentives.
• Health insurance, lunch perks, uncapped leave.
• Dynamic and collaborative work environment.
• Grow & learn with a fast-growing organisation.

Please submit your application with links to your portfolio via this form: https://forms.gle/sd719dbxTNpmLiP59

Key Responsibilities:

• Engage in collaboration with globally dispersed teams, for campaign planning, analysis, advisory, and coordination of tasks related to campaign workflow development, proofing, and execution.
• Adobe Campaign Classic 7/8: Design, implement, and manage cross-channel marketing campaigns, including email, SMS, and push notifications.
• CDP Management: Build and optimize customer data strategies for personalized targeting and segmentation by integrating CDP.
• Ensure compliance with data governance policies and maintain high-quality data standards.
• Collaborate with marketing and business teams to align campaign strategies with business goals.
• Monitor system performance, provide actionable insights, and optimize based on data analytics.
• Troubleshoot, resolve technical issues and provide platform support to internal teams.
• Stay updated with the latest Adobe and marketing technologies to drive innovation.

Qualifications:

• Proven experience in Adobe Campaign Classic 7/8 configuration, management, and deployment.
• Strong expertise in Customer Data Platforms (CDP), data segmentation, and integration.
• Basic skills for CRM are SQL, XML, JavaScript, CSS, HTML, campaign automation workflows, and platform development.
• Fair understanding of marketing technology stacks, data governance, and privacy regulations.
• Excellent problem-solving skills, attention to detail, and the ability to work collaboratively.
• At Least 8 years of working experience in a relevant field

Preferred Skills:

• Experience with Adobe Experience Cloud and other Adobe marketing products.
• Familiarity with data visualization tools (e.g., PowerBI, Qlik, Tableau) for campaign performance reporting.
• Certification in Adobe Campaign or Adobe Experience Cloud.
• Project Management Skills will add a point
• Experience in ETL integration will be a bonus

Newgen seeks a motivated, high-energy sales professional to join our fast-paced, high-growth sales team in Singapore. The individual will be responsible for meeting or exceeding assigned sales targets by independently managing end-to-end sales process to acquire new business from the assigned accounts/market segment. Prior experience of selling enterprise software solutions to the Singapore Public Sector and Government-Linked Companies (GLCs) is a must. The role also requires working with Newgen’s network of global system integrators and Consulting companies who provide a potent sales channel for the organization.

Qualifications and Experience:

· B.Tech and MBA is a must.

· Knowledge of solutions for Publics sector and Government-Linked Companies (GLCs) with focus on BPM, ECM, Case Management, low-code, hyper-automation.

· Experience of 4 to 7 years selling enterprise software solutions and acquiring new logos. Experience of selling LowCode and BPM solutions is a must.

· Experience of selling to large Enterprises is preferred.

· Ability to build consultative relationships with Senior decision makers at prospects and partners by engaging in regular face-to-face customer interactions. Must be able to “speak the language” of target market decision makers.

· Ability to work collaboratively across various internal departments in different geographies and a multicultural environment.

· Experience of executing lead generation strategies in liaison with other internal teams for demand generation while at the same time be self sufficient in generating market traction

· Ability to understand sales targets, quarter on quarter achievement and forecast future sales opportunities while devising winning sales strategies for the same.

Responsibilities:

· Create detailed, strategic target account plans, including partner/ alliance strategy to establish trusted advisor relationships with prospects, partners and clients to ensure maximum customer satisfaction and repeat business

· Think and research strategically about their client’s business to create and propose compelling solutions using Newgen product and services.

· Leverage Newgen resources to successfully identify and drive sales campaigns.

· Effectively manage a complex sales cycle to a successful close and win business

· Meet and exceed assigned revenue targets on quarterly basis by identifying, developing, and closing opportunities in new logos from Enterprise vertical. Oversee the Billing/ Contracting/ Collection of Payment from the customer as per the agreed terms and timeline (in liaison with internal teams at Newgen)

• Visit current clients and cultivate a new clientele in the offshore and marine sectors.
• Report on weekly visits must be turned in.
• Sell replacement parts for diesel engines.
• Get orders and inquiries to reach the sales goals.
• Track the orders till the delivery is completed.
• Get bids and quotes ready.
• Examine cost estimates, tenders, and quotations.
• Plan to make sure that bids and enquiries are accurately valued, quoted, and submitted in accordance with the specifications of the client's tender or inquiry.
• Determine, evaluate, and control the risks associated with the orders or contracts.
• Manage the anticipated primary sales.
• Continue to provide excellent customer service and foster positive relationships with customers.
• Accountable for hitting sales goals and optimising the profit margin. Keep up with the most recent advancements in the product line, as well as industry news and trends, goods and services, rivals, and pertinent details regarding legacy, current, and emerging technology.
• Assume accountability for leading conversations about the company's technical solutions in the customer and sales team settings in a way that builds trust with the clientele.
• Develop strong working connections and get an understanding of sales strategy, account approach, and opportunity handling by closely collaborating with sales teams.
• Regularly provide accurate reports and account information.
• Assist in the growth of the company and sales teams by imparting specialised knowledge and skills through necessary coaching and training.
• Arrange, oversee, and take part in trade events and exhibitions.
• Conduct market research surveys with your clientele to get their opinions on follow-up strategies, after-sale quality, and sales and service tactics.
• In charge of cross-diversification business reports and monthly business development reports.
• Help create the yearly operating plan's budget, business plans, and goals, then carry them out to meet the targets.
• Lead the trading team and exercise your signing authority in the manager's absence.
• Any additional duties that a supervisor assigns.

Requirements:

• At least Diploma in Engineering
• At least 5 years working experience in Marine or Offshore / Oil & Gas Industry

We are seeking talented and enthusiastic sales professionals who are up for challenge and take exceptional performance to heart to drive and contribute to revenue growth for our business.

In this position, your responsibilities shall include:

New Business & Retention

• Develops and acquires new business revenue from new and existing clients, assigned prospects in identified sectors or market areas.
• Identifies growth potential in new sectors, formulate sales and marketing plans which support profitable new business and retention objectives.
• Achieves individual and department sales goals to ensure company’s business goals including new revenue, profitability, retention objectives are met.
• Manage and execute the sales process from successful prospecting through point of sale and positioning the company’s service offerings to customers as solutions to meet customer’s requirements.
• Work closely with internal teams to prepare proposals, RFQs and tender documents to ensure that service offerings and SLAs meets customer’s requirements.
• Through visibility and active engagement, build positive relationships with prospective customers, appointed brokers, agencies, agents and business organizations.
• Generate consistent and continual stream of sales pipelines through visitations, direct solicitations, participation and networking at industry events.
• Submit consistent flow of qualified new business opportunities and achieve the required new business closing ratio targets.

Account Management

• Work closely with cross functional teams to execute account management action plans.
• Manage and promptly resolve customers’ queries, feedback and issues.

Other Related Activities

• Track and conduct monthly reviews of sales targets and take necessary action to close gaps to ensure objectives are achieved.
• Gather information, conduct market and competitor analysis.
• Participates in overall brand management, marketing communications, creatives and through the line activities.

Requirements

• Good sales track records with Third Party Administrator/Insurance Brokers/Agencies.
• Prior sales and accounts management experience in managed healthcare services will be an added advantage.
• Ability to work independently, interact well and reach out to at all levels within the organization while promoting a team environment,
• Highly developed interpersonal, communication and stakeholder management skills.
• Degree qualified will be highly regarded, however, not essential.

Interested applicant please click apply, or send in your resume to us.

To know more about our organisation, please visit https://www.alliancehealthcare.com.sg

Key Responsibilities:

Customer Support & Troubleshooting:

• Provide technical assistance to customers by diagnosing and resolving system-related issues, bugs, and system performance problems.
• Assist with the installation, configuration, and setup of products at customer sites or remotely.
• Offer both onsite and remote support to troubleshoot issues, ensuring that systems are running smoothly for clients.
• System Customization & Implementation:
• Assist with the customization and configuration of system solutions to meet the unique needs of the customer.
• Coordinate with project teams to implement solutions on customer sites, ensuring that deployments are completed smoothly and within the given timeframe.
• Help manage upgrades, ensuring minimal downtime and a seamless transition for clients.

Project Coordination:

• Work closely with project managers to plan and schedule installations, updates, and rollouts.
• Ensure that project timelines and technical requirements are met and provide regular updates to stakeholders.
• Oversee the execution of system-related tasks on client projects, from setup to delivery.

Training & Documentation:

• Provide training to clients on the use of the system, ensuring that customers can effectively utilize the product post-deployment.
• Create and maintain documentation, including troubleshooting guides, FAQs, and best practices, to assist customers and internal teams.

Customer Feedback & Product Improvement:

• Collect feedback from customers on system performance and any challenges they face.
• Report issues and suggest improvements to the development team based on customer insights and recurring problems.

Qualifications:

• Bachelor’s Degree in Business, Management, Information Technology, or related field
• Proven Experience in a service delivery management or related role
• Strong verbal and written communication skills
• Expertise in managing multiple projects, with strong organizational skills to meet deadlines and ensure smooth service delivery

We are representing our client, an established Asian bank, to look for Private Banking Relationship Managers to complement the existing team in Singapore branch.

Responsibilities

• Prospect new Private Banking clients and secure new relationships, and meet the assigned targets.
• Grow Net New Money and Asset under Management.
• Work closely with Investment Advisors to co-manage the portfolio of clients and generate investment revenue.
• Deliver excellent service to clients and deepen relationship by value adding to clients’ wealth management needs.
• Ensure that all transactions comply with the Bank and regulatory requirements.
• Conduct business with a high degree of professionalism and integrity.

Requirements

• Proven track record in Wealth Management covering Singapore, Southeast Asia and/or North Asia markets.
• Strong track record of client acquisition and revenue generation.
• Strong relationship with high networth clients.
• Sound knowledge of Wealth Management products.
• Strong network of client referral channels.
• Good understanding of compliance and regulatory requirements.
• Completed CACS Papers 1 & 2.

Job Description

• Industry/ Organization Type: IT/Telecommunications
• Position Title: Sales Account Manager
• Working Location: Macpherson
• Working Hours: 5 working days (Mon to Fri 8.30AM – 5.30PM)
• Salary Package: Basic Salary up to $4,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Build and sustain strong, long-lasting client relationships with a focus on client satisfaction and retention.
• Act as the primary point of contact for key accounts, addressing client inquiries, and ensuring their needs are met.
• Engage in regular communication with clients to anticipate future needs and identify new opportunities.
• Provide technical support to clients by participating in solution development, product demonstrations, and technical presentations.
• Collaborate with internal technical teams to resolve client issues and optimize product performance.
• Develop and implement strategic account plans to drive long-term business growth.
• Identify opportunities for expansion within existing accounts and execute strategies to increase revenue.
• Work closely with internal teams, including sales, technical, and customer service teams, to ensure a seamless customer experience
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Business Administration or equivalent
• Has 1 year of experience with fiber optics or relevant products in the industry
• Prior experience with Structured Cabling/ELV is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71055 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• Involve in planning and technical co-ordination of M&E services installation work
• Supervise and liaise closely with consultants, sub-contractors and site operation team to facilitate installation works on site
• Able to schedule, supervise and control sub-contractors to carry out their works accurately and timely in accordance to the contract drawings and specifications
• Review and ensure proper submissions from sub-contractors
• Implementation of Testing and Commissioning plan
• Provide technical advice and support ACMV team on issues on sites
• Any other ad-hoc

Requirements:

• Mechanical / Electrical Engineering qualification
• Interpretation of M&E design & drawings, good understanding of codes & regulations requirements
• At least 3 to 5 Year(s) of working experience in the related field is required for this position
• Experience in managing the team

• Growth Strategy: Find and pursue new opportunities for business growth.
• Build Relationships: Develop strong connections with clients and partners.
• Market Insights: Research market trends to identify new areas for growth.
• Team Collaboration: Work with different teams to support business goals.
• Track Progress: Monitor activities and share updates on results.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us.

This role will report to the Chief Digital Officer and take charge of managing our air-conditioner products.

As the Product Manager, you will be responsible for the strategic planning, commercialization, and operationalization and drive the growth of your product category. You are involved in full product lifecycle management which includes defining requirements based on customer feedback, market trends, market research, and business goals. You will work closely and support cross-functional teams and our partners and become the point of coordination for ensuring the products deliver the best value and experience for our customers. You will need to be able to build strong rapport, be curious, meticulous and have solid technical competency.

Key Responsibilities:

• Develop and execute a go-to-market strategy by taking into consideration of the global view. e.g.: opportunities and target customers, initial development of the positioning, value proposition, pricing framework as well as initial capacity plans).
• Source, build and maintain relationships with our partners, working closely to design and manufacture new product models.
• You would be required to lead and drive product development, conduct consumer and market research, define product requirements, lead and drive product launches, develop and maintain user manuals, and manage product roadmaps and timelines.
• Partner with software development on the product requirements and oversee smart home integration for the product category.
• Identify and prioritize new product opportunities for the product category, based on market trends, customer needs and competitive analysis.
• Work with marketing to monitor and drive product success.
• Drive innovation within product areas with industry trends and best practices.
• Ensure senior management are up to date with reports and communication on the progress of the product category.

Requirements:

• Bachelor’s degree in a relevant discipline e.g., Management, Marketing, Commerce, Engineering or Finance.
• Minimum of 8 years’ relevant working experience in B2B product management experience with ability to independently lead the agenda.
• No fear of the unknown. You have to be an analytical self-starter, comfortable with complete uncertainty as we look to venture into new product lines or models. You need to be able to dive in and test all angles without supervision.
• Data driven. You need to be able to structure, quantify and qualify information on product research, and present this to stakeholders explaining the logic. Comfort with spreadsheet software and data modelling is essential.
• Strong Business acumen – Understanding of the wider environment within which our business operates and implications of e.g., trends / shifts in sustainability and consumer perception, brand owners’ opportunity & challenges, and being able to drive actionable insights and articulate what products/services to offer to accelerate profitable growth.
• Detailed oriented with strong project management skills on multi-market projects
• Excellent communication skills in English is a must, with a strong preference for candidates with the ability to communicate in Mandarin Chinese at a Business level.