Total 82,316 Others/Any customer experience manager job vacancies in Singapore

We are a manufacturer of fasteners catering to the Construction, Industrial, and Oil & Gas industries. Founded in 2000, we are the only fastener manufacturer from Asia that provides premium fastening solutions globally.

As our Business Development Manager, you will be responsible for the success of this company’s business development department. You will set goals for the team and produce regular forecast reports on how well your team is doing in achieving targets and budgets. You will be a high-performing manager to help us meet our customer acquisition and revenue growth targets by maintaining competitiveness and adopting innovative approaches to achieve targets. You will be responsible for maximising your department’s sales potential, crafting sales plans and justifying these plans to the management.

You and your team will be responsible for the recruitment and establishment of strategic distribution partners in line with the company’s vision for growth. Your task will be to find, select, and develop new strategic partners across designated territories and industries globally. Also, managing and developing current export wholesale sales while also identifying and developing new business opportunities within a global marketplace to expand the distribution business. This position will require you and the team to adopt an immersive proactive approach to maintaining an excellent working relationship with customers/distributors and finding new growth opportunities. You must have excellent organizational and communication skills with a high level of motivation not only to achieve the sales growth targets of the company's products but also to motivate your team to achieve of targets. Experience in distributor management and influencing demand growth is essential to generate new opportunities while being the primary point of call for your customers. You should be able to demonstrate a proven successful track record in sales and business development and account management.

As a Business Development Manager, you and your team will be the Company’s face to the international market and will represent the Company to end-users, distributors, and specifying consultants. The primary task of the team you will be managing is the acquisition, growth, and expansion of sales revenue and profitability. You and your team will maximize the Company’s accounts (target, new & existing) by partnering with them in assigned territories to direct clients towards the Company’s solutions. This includes all product lines to increase sales and market share. In addition, you will be responsible for developing and strengthening primary and secondary relationships at all levels to establish our brands as the first choice for clients and influencers resulting in an overall increase in sales and market share. You will lead and train your team with persuasive steps in the sales process including qualifying, specifying, relationship building, evaluation, solution development, presentation, and strong closing.

The Business Development Manager is expected to leverage materials, training, and support available from the company to achieve its objectives. A Business Development Manager is also expected to implement sales and marketing programs for his team and distributors by developing field sales action plans while he continuously updates himself with supply, demand, changing trends, economic indicators, and competitors. He shall manage his team and his distributors by providing them with the appropriate directions such that, as a team, the Company’s growth targets are achieved.

Responsibilities

· Plan, establish, communicate, and transmit sales objectives to your team or distributors by forecasting and developing annual sales quotas for territories

· Projecting expected sales volume and profit for existing and new products & markets

· Achieving and exceeding sales and profit targets, and reaching targets and goals set for assigned territories with your team

· Strategise, plan, execute, control and review team sales activities by developing field sales action plan for your team members or distributors

· Establish, evaluate, and adjust selling prices by monitoring costs, competition, supply and demand

· Manage your team or distributors by planning, scheduling and assigning them on all sales and marketing-related activities

· Recruit, select, orientate, train, counsel, discipline, monitor and appraise your team on their job performance

· Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, carrying out own research and study, establishing personal networks and participating in professional networks

· Establishing, maintaining and expanding the customer base while servicing the needs of your existing customers

· Contribute to team effort by achieving other corporate targets and objectives

Requirements

· Analytical Ability

o The Business Development Manager will receive all kinds of information – from verifiable facts to rumours. It is important that he can see the relevance of these bits of information, draw conclusions that fit the facts, and analyse a problem to understand its root causes.

· Judgement

o Having analysed the available information, he must then judicially weigh the evidence to decide on the best course of action. Most decisions involve a balance of advantages and disadvantages.

· Communication

o What is clear to the Business Development Manager must be made clear to others. A Business Development Manager should ask himself what each individual needs to know and why, and what reaction he expects from them.

· Ability to Attain Targets

o A Business Development Manager ought to be able to reach goals within the given timeline. He must know what to do when performance deviates from plan, and how he should execute corrective measures.

· Ability to Get Things Done

o A Business Development Manager should be a good objective setter, planner, controller and most importantly an excellent executor. Instead of leaving loose ends hanging, they always finish what they started.

· Cooperation

o A Business Development Manager should work with others in a friendly, cooperative manner, and inspire others to collaborate.

· Initiative

o A self-starter who is able to work with minimum direction is a necessary attribute of a Business Development Manager. In addition, he is expected to possess the desire and ability to develop constructive ideas.

· Dependability

o Strong Business Development Manager is dependable, thorough, and precise in everything they undertake.

· Smart Selection of People

o While establishing a relevant network helps with the job, he is also expected to be selective in choosing those networks and who he recruits; such that he surrounds himself with good people who may directly or indirectly bring good to the business.

· Delegation

o Possess the ability to produce results through others, as well as by himself, but definitely not trying to do it all by himself.

· Planning & Organising

o A strong Business Development Manager writes objectives and plans in detail about how they will be attained. They also anticipate problems and outline how they will be overcome.

· Vision

o He must be able to look well ahead be a good forecaster and consider future opportunities and problems.

· Creativity

o A Business Development Manager generates ideas frequently and is always working out ways and means of “doing it better”.

· Embodying the Company

o Absolute loyalty under all conditions. “Sell” the Company’s value, rather than “tell” them.

· Human Relations

o Possess the desire to develop from a boss of a team to a genuine leader and ensure that people enjoy working for/with them and demonstrate good team building skills.

· Ability to Develop Subordinates

o He shall always practice what he preaches and lead charismatically with such an example that his teams are fully convinced and motivated to follow him.

· Problem Solving

o He should be a positive thinker who can swiftly pinpoint problems, come up with solutions, and get the action going.

· Technical Knowledge

o He should possess exceptional understanding in his area of products and markets, and he should continuously strive to improve that knowledge and keep up to date.

· Common Sense

o A strong Business Development Manager approaches situations maturely and demonstrates a great deal of common sense.

· Enthusiasm

o He should possess a zest for the job – smiles easily and has a positive, eager, and responsive attitude.

· Ability to Work Under Pressure

o The best Business Development Manager maintains a positive attitude and zeal even when the going is tough. This is a must for this job, especially when he is required to lead a team with high-pressure quotas.

Sounds like a lot, but we are also a fun bunch and a growing family operating in a niche yet profitable market.

Salary Range: S$ 60,000 to S$ 72,000 per annum excluding commissions

Commission: Monthly, approx. 5% of prevailing salary

Quarterly, approx. 30% of prevailing salary + $500

Annual, unlimited

Commissions can contribute an additional 25.8% to per annum salary

Vehicle: S$ 350.00 max. fuel claims (where applicable)

Probation: Max. 6 months

Max. +10% of basic salary upon confirmation

Leave: Annual leave of 12 days (Max. 14 days)

Outpatient leave, max. 14 days /annum

Hospitalisation leave, max. of 60 days /annum

Benefits: S$ 200.00 /annum outpatient claims

S$ 200.00 /annum dental claims

Additional hospital and injury insurance

Travel Insurance

Bonus: ASA – Annual Salary Adjustment subject to appraisal results

Not applicable for AWS

Not applicable for VBP

Job Description:

• Plan and control the delivery of project design to ensure the achievement of quality, completion and project objectives.
• Select and engage, then monitor the performance of external design partners within the discipline including their deliverables, cost and timeframes.
• Manage the design approval process in accordance with project requirements and program
• Prepare budgets and schedules of design delivery for management approval then manage and report the cost of design delivery in the project life cycle.
• Manage design to ensure the cost of the works meets project requirements.
• Demonstrate commercial and contractual awareness in dealing with clients and external design partners.
• Manage client and stakeholder expectations and communicate effectively with the project team.
• Supervise the work of subordinate design and drafting staff to ensure project requirements are met.
• Select and develop design management staff within the project by providing leadership and mentoring to ensure their design management competencies.
• Understand design compliance and reporting procedures and processes and leadership in the communication of requirements.
• Foster the interaction between design and construction teams to maximise innovation and project success.

Job Requirement:

• Holds Bachelor Degree of Civil Engineering or equivalent
• 5 years and above Design experience
• 5-8 years’ in Construction experience

Job Description:

• Plan and control the delivery of project design to ensure the achievement of quality, completion and project objectives.
• Select and engage, then monitor the performance of external design partners within the discipline including their deliverables, cost and timeframes.
• Manage the design approval process in accordance with project requirements and program
• Prepare budgets and schedules of design delivery for management approval then manage and report the cost of design delivery in the project life cycle.
• Manage design to ensure the cost of the works meets project requirements.
• Demonstrate commercial and contractual awareness in dealing with clients and external design partners.
• Manage client and stakeholder expectations and communicate effectively with the project team.
• Supervise the work of subordinate design and drafting staff to ensure project requirements are met.
• Select and develop design management staff within the project by providing leadership and mentoring to ensure their design management competencies.
• Understand design compliance and reporting procedures and processes and leadership in the communication of requirements.
• Foster the interaction between design and construction teams to maximise innovation and project success.

Job Requirement:

• Holds Bachelor Degree of Civil Engineering or equivalent
• 5 years and above Design experience
• 5-8 years’ in Construction experience

Our client is a fast-growing gaming company operating in Asia and supporting more than 20M global players. They're actively looking to hire a Finance Manager/Finance Director to join their Singapore team.

The Finance Manager/Finance Director will be responsible for the overall finance and accounting piece and helping the company to grow to the next level. The ideal candidate is preferred to come with a Big4 background and have at least 8 years of experience in Finance and Accounting. Relevant experience in start-up, preferably in technology, and software space is a plus. Chinese proficiency is required due to internal communication with key stakeholders.

Job Description & Requirements

• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 10 years of site experience
• Have experience in LTA projects have an advantage

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Manage the end to end on-boarding of clients in accordance with the HSBC Project Governance, Methods, competencies and chance management frameworks
• Project definition and business case development (scope, objectives, dependencies, costs, assumptions, acceptance criteria, issues and risks) and approvals
• Provide a single 'change' point of contact and coordination point for key clients and internal stakeholders to achieve project outcomes ?)

Job Qualification

• 8+ relevant experience in charge management or migration projects (Client facing)

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Senior Engineer / Assistant Manager, Controls will support the Senior Manager, Controls to provide the successful delivery of Building Controls support for all BMS systems and associated process systems. He/she will also be involved in project-coordination, testing and commissioning with the operation/maintenance team.

Key responsibilities:

• Deliver and co-ordinate the continued consolidation, expansion, and ongoing upgrade of our extensive BMS which provides the control and automation of most of our ACMV/building services installations.
• Respond and troubleshoot issues/interruptions of facilities control systems
• Provide support for cost estimates and analysis of proposed projects
• Plan and executive preventive and corrective maintenance programs for facilities control systems to ensure maximum equipment uptime and reliability
• Identify and implement new developments for facilities control systems that address use cases
• Support to train and develop technicians

To succeed in this role, you must have:

• Degree in Electrical/ Mechatronics or Mechanical
• 5 years of relevant experience in the BMS related field
• Results focused and effective delivery capability
• Able to manage programs of activity and to deliver key projects on time and to budget
• Good IT skills, and strong data collection skills
• Possess good team working and multi-tasking capabilities, team oriented with a strong focus on effective team dynamics
• Ability to troubleshoot problems and address root causes
• High standards for personal performance and show determination to meet goals

• Industry : Logistics
• Location : West
• Salary Range : Up to S$10,000 Per month

Responsibilities:

• Develop and maintain good relationship with key accounts, key contacts and critical personal at various client organisations in order to solicit information for securing business
• Develop and execute sales strategies to attract and win new business prospects
• Organise and participate in regular reviews with the accounts to ensure customer satisfaction and business retention
• Ensure personal sales targets and team KPIs are met
• Perform market intelligence and competitor analysis
• Review periodic sales performance against annual plan and strategize corrective actions if expectation falls below target

Requirements:

• Min 5-8 years of regional business development working experience in Logistics field
• Min Bachelor Degree in any field
• Contract logistics business development (regional) preferred
• Experience in FMCG, High-Tech, Retail industry customer management
• Ability to establish effective working relationships with internal and external associates at all levels
• Highly motivated individual
• Strong communication and presentation skills
• Logical and analytical thinking
• Knowledge in logistics industry and understand how to increase market penetration

Job ID: L578RXWR

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Duties and Responsibilities:

• Conduct feasibility study and site survey to determine the scope of the project
• Supervise tender management including preparing tender document, conducting tender / quotation / pre-qualification exercises, evaluate tenders and recommend selection of contractors
• Oversee the project team in the execution of Repairs & Redecoration, reroofing and Additions & Alterations projects
• Carry out periodic site inspections
• Oversee budget & cost control for all projects under the Town Council
• Supervise and monitor Contractors & Consultants, including external project management consultants engaged by the Town Council
• Hold regular coordination meetings with project management consultants and ensure all projects are within required time, budget, and quality
• Update key stakeholders on project progress regularly
• Other duties as assigned from time to time

Requirements:

• Has relevant tertiary or professional qualifications or Diploma in Building/ Quantity Surveying / Building Management & Maintenance / Construction Management / Structural & Civil Engineering
• Preferably with at least 2 years of relevant experience in handling building/ maintenance related projects from inception to completion
• Have a good understanding of WSHA
• Proficient in Microsoft Word, Excel, Powerpoint and Microsoft Project
• Has effective communication & negotiation skills
• Able to multitask and manage time effiiciently

Job Descriptions:

Invoicing:

• Generate accurate and timely invoices for services provided to clients.
• Ensure all relevant information, such as service details and pricing, is correctly documented on invoices.

Transaction Processing:

• Record and process financial transactions including sales, purchases, expenses, and payments.
• Verify the accuracy of transaction details and ensure proper categorization for accounting purposes.
• Enter transactions into the company's accounting software or ERP system.
• Reconcile accounts and resolve any discrepancies in a timely manner.

Maintenance of Accounting Records:

• Maintain organized and up-to-date accounting records, including invoices, receipts, and other financial documents.
• Ensure compliance with accounting standards and regulatory requirements.
• Assist in the preparation of financial reports and statements as needed.
• Monitor and track financial transactions to support internal auditing processes

Full Sets of Accounts:

• Prepare monthly, quarterly, and annual financial statements, including income statements, balance sheets, and cash flow statements.
• Analyze financial data to identify trends, variances, and areas for improvement.
• its and ensure all financial records are accurate and accessible.

Requirements:

• Min Diploma (Accounting/LCCI) with at least 2 years of relevant experience in Accounts Receivable function
• Well organized, meticulous, detail oriented, good interpersonal and communication skills
• Proficient in MS Office especially MS Excel

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Survey Experience Assistant Manager (Inbound)

Up to $6.5K

Work duration: Till 31 December 2024 (Renewable depending on performance and project)

Work Hours: 9AM - 6PM

Responsibilities:

• Report to the Survey Experience Manager (Quality and Inbound)
• Drive customer experience through execution efficiency and behavioural changes across customer experience team
• Ensure that team KPIs and service levels are met consistently
• Train, encourage, and guide the team to achieve the expected behavioural and efficiency standards to create a culture of service excellence
• Drive and manage customer experience center initiatives including call audits
• Effectively implement service deliverables within the call centre
• Assist the Survey Experience Manager to achieve operational objectives by providing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
• Assist the Survey Experience Manager to develop project plans that identify resource and budgetary needs
• Provide feedback, advice, project updates and encouragement to supervisors and team members
• Manage deadlines and push the supervisors and team members to ensure timeliness of deliverables
• Assist the Survey Experience Manager to evaluate the progress of project on regular basis

• Industry : Shipping
• Location : Central
• Salary Range : Up to S$8,000 Per month

Responsibilities:

• Monitor daily Group cash balances and cash flow projections, ensure that sufficient funds are available to meet ongoing operation and capital investment requirements.
• Collaborate with the Treasurer to manage short-term liquidity needs and optimize cash resources.
• Oversee Treasury activities, including cash management, investments, and debt management.
• Oversee fund transfers within the Groups entities, ensuring efficient and timely execution.
• Ensure accurate recording and timely payment of interest and principal amounts.
• Prepare various treasury reports, including weekly and monthly cash position reports and liquidity forecasts.
• Responsible for Group Bank Guarantees, work with business units to issue or renew guarantees where required.
• Prepare comprehensive bank schedule reports for auditing purposes and scheme management.
• Manage the registration of Bank users and maintain the token registers for the group.
• Responsible for bank account management, including opening and closing bank accounts, and bank mandates, including signatories’ KYC, across all entities globally.
• Administer bank accounts, bank account access and bank connectivity on all bank platforms.
• Ensure compliance with bank documentation and reporting requirements.
• Maintain bank relationships to ensure all operational issues are resolved effectively and corrective action plans are implemented to prevent recurrence of issues.
• Ensure all Group processes are in compliance with internal DOA policies and Treasury Policy & Procedures.
• Collaborate with both internal and external auditors during audits.

Requirements:

• Bachelor’s degree in finance, accounting or related field is preferred.
• 4 to 6 years of experience in Treasury, ideally within a treasury or financial environment.
• Strong understanding of cash management, investment strategies, and financial instruments.
• A strong grasp of fundamental accounting principles and financial concepts.
• Proficiency in financial software, MS Office suite (especially Excel).
• Exceptional attention to detail and accuracy in financial record-keeping.
• Excellent written and verbal communication skills.
• Ability to excel in a collaborative team environment.
• Ability to work both independently and collaboratively within a team.
• Familiarity with banking procedures, payment processing, and cash management is advantageous.
• Demonstrated ability to manage multiple tasks, meet deadlines, and adapt to a dynamic work environment.

Job ID: L47479YV

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Our Client:

Our client is one of the leading Japanese construction companies. They are actively looking for a Project Manager to join their team in Singapore.

The Responsibilities:

• The mission of the position is to lead the project assigned to successful completion within the project schedule & scope as well as obtain the targeted profit, and achieve high customer satisfaction
• Areas of Focus / Main Duties / Projects, etc. (List out the duties & responsibility and respective weightage, 100% in total)
• Resolve complex issues with clients & consultants, JV Partner, and/or sub- contractors which is not able to be handled by subordinates (50%)
• Direct project team members to achieve targets of safety, quality, profit and timely completion of the project. To monitor the progress of the project according to the targets set (35%)
• Identify key staff to lead the project and delegate responsibilities. Provide guidance and direction to staff for them to work towards the targets set (5%)
• Personnel management and development (5%)
• Oversee the tender works including provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization (5%)

The Requirements:

• Minimum 10 years of engineering with recognized degree or equivalent in Civil Engineering
• At least 5 years of experience in managing building construction works
• Minimum 5 years of experience with Singapore local authorities
• Completed 1 full cycle of a project with at least S$30mil contract value as a managerial staff (e.g. construction manager)
• Experiences in JV projects which consist of foreign companies (e.g. Chinese, Korean, European construction companies)

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 99125

Highlights:

• Japan MNC
• Permanent job opportunity
• 5 days, hyrbid mode
• Great remuneration & benefits
• Location: Bugis

Responsibilities:

Accounting Operations

• Handle the daily operations of Finance & Accounting Department including maintenance of general ledger, accounts payable, accounts receivable, and project accounting.
• Develop more efficient and accurate work procedure by utilizing workflow system and RPA solutions.
• Handle monthly / quarterly closing of financial records and posting of month end information; ensures accuracy and timeliness of financial statements and month end closings.
• Monitor and analyze accounting data and produce financial reports or statements such as Profit & Loss, Balance Sheets of company and its branch offices and subsidiaries for Management & Headquarters.
• Complete quarterly reporting of consolidation packages (SAP-FC) within the deadline

Overseas Entities

• In charge of accounting matters related to overseas entities such as accounting / tax (incl. transfer pricing) / internal audit / work procedure
• Proposing and maintain proper accounting methods, policies and principles to ensure overseas entities are operating efficiently & effectively
• Proposing solution for accounting and tax issues on overseas entities
• Traveling to overseas entities required

Audit

• Manage both internal & external Audits for company and overseas entities with counterparts and auditors.

Tax Affairs

• Liaise and work closely with the tax agent and relevant local authority in order to ensure the company’s tax filing comply the requirements from government including transfer pricing.

Qualification:

• Diploma/Degree in Accountancy or equivalent
• SAP knowledge
• SG GAAP and IFRS knowledge
• Knowledge and experience of financial accounting, tax accounting and cost management

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

1. Current salary (breakdown)
2. Expected salary
3. Notice period
4. Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

- Data Analysis: Collect, analyze, and interpret marketing data to provide insights and recommendations for improving marketing strategies and campaigns.

- Performance Tracking: Monitor and report on the performance of marketing initiatives, including ROI, conversion rates, and key performance indicators (KPIs)

- Data Visualization: Create visually engaging reports and dashboards to present data-driven insights to the marketing team

- Team Leadership: Manage a marketing team, providing guidance, mentorship, and support, and ensuring they meet targets and objectives.

Accrelist Medical Aesthetics (CM) Pte Ltd

10 Ubi Crescent Ubi Teckpark Lobby E #03-94 Singapore 408564

www.amaesthetics.com.sg

- Service Provider Management: Establish and maintain relationships with service providers

- Quality Assurance: Implement quality control measures to ensure products or services meet established quality standards and customer expectations.

- Cross-Functional Collaboration: Collaborate with other departments (e.g., sales, finance, customer service) to ensure operational processes support their needs

- Product Knowledge: Develop in-depth knowledge of the products or services being offered to effectively communicate their features and benefits.

- Customer Engagement: Engage in professional and informative conversations to build rapport with potential customers and address their needs and concerns.

- Appointment Setting: Schedule appointments or follow-up calls for interested prospects or direct them to the appropriate sales representative.

- Complaint Reception: Receive and document customer complaints through various channels, such as phone, email, chat, or in-person interactions.

- Issue Resolution: Investigate and analyze customer complaints to identify the root causes and work to resolve them to the customer's satisfaction.

- Payment Record Management: Maintain up-to-date and accurate records of customer payments for membership dues, ensuring data integrity (for membership)

- Reporting: Generate reports and provide periodic updates on payment records, membership renewals, and related metrics to management.

Pastries / Sandwich / Champagne & Wine Bar Concept

Location: Isetan Scotts/ Keong Saik

Benefits:

• 5 days work week, 44 hours;
• Meal allowances
• Staff discount;
• Monthly Sales incentives

Responsibilities:

• Ensure all duties are carried out according to SOP to meet and exceed standards in quality of food, service, safety, and cleanliness
• Consistently review operations and staff’s performance to identify any problems, concerns, and opportunities for improvement
• Provide training and coaching to staff, assess performance, and provide feedback on an ongoing basis
• Achieve monthly sales targets and ensure profitability of the outlet
• Consistently monitor product and labor costs to remain within budget
• Conduct monthly stock count for food & beverage, packaging, and all other stocks
• Solicit guest feedback to understand the needs and wants of customers
• Any other ad hoc duties as assigned by The Management

On the job training will be given to the right candidate(s)

Our ideal candidate should possess...

• Have at least 2 years of experience working in the food-service industry in a supervisory role
• Must be able to work a flexible schedule including shifts, weekends, and public holidays
• Have a positive attitude; Able to create a warm and friendly atmosphere with a high level of energy and spirit

Construction Manager

Work Location: Changi Naval Base

Working days: 6 days 8am to 5pm

Salary: $6000 and above (depends on experience)

Requirement:

Master or Degree in Engineering or equivalent, recognized universities under the BCA is a plus

Minimum 5 years of Experience in Construction Experience. A field in marine construction company is favourable.

Proficient in Microsoft Office, MS Project, Primavera, and AutoCAD

Job Description

Overall Responsibility for all construction activities with respect to performance, procedure, and making recommendations to project managers for improvements and corrective actions.

Manage Contractors with a focus on quality, compliance with engineering drawings, applicable code and standards, and construction schedule and cost.

Interface and Coordinate with Engineering supporting construction activities.

Assist in developing and implementing corporate construction policies that support project construction.

Oversee the effective management of project activities to assure timely delivery and low wastage.

Manage and lead a group of engineers.

Co-ordination with other departments on issues affecting project works.

Liaise with government/Statutory Authorities, consultants, clients, suppliers etc.

Provide Timely Project Progress reporting to management and Attending Project Execution Meetings with other managers.

Select, guide, and develop a multicultural labour force & Management team with construction responsibilities to ensure that the organization achieves it business objectives and complies with all relevant regulations and laws.

Ensuring Quality Assurance and ISO Standards are met on all construction related activities and ensure customer quality specifications are constantly met.

Allocate Capital and Human Resources to maximize productivity.

Other Ad-hoc Duties required to carry out

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Descriptions:

• Report directly to Branch Manager
• Responsible to deliver and provide Quality Services.
• To make cold call and any new leads call provided by the company.
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly.
• Re-confirm customer’s appointment a day before their treatment.
• After treatment (three days) to follow-up service call to customer.
• To ensure the cleanliness standards at reception area.
• Daily data entry for customers, staff and print report for compilation.
• Issuing of invoices and service rendering.
• Generation of daily reports.
• Provide administrative support.
• Perform other duties as maybe assigned by superior from time to time.
• Any assignments given from time to time by the Company

Job Requirements:

• At least 2 years’ experience in beauty services
• Ability to work in a fast-paced environment with minimum supervision and multi-task
• Strong verbal and written communication skills
• Willing to work retail hours, weekends and public holidays

· At least 10 years experience
· Willing to work on holidays / work on shifts / change of shift
· Able to stand/work for long hours

· CREATE A COMPREHENSIVE BUSINESS PLAN FOR THE RESTAURANT THAT CONSIDERS THE MARKET, LOCAL COMPETITORS, SALES REVENUE AND EXPENSES.

·PREPARE AN ACCURATE PORTRAYAL OF THE FINANCES OF THE RESTAURANT, INCLUDING BANK ACCOUNTS, SPENDING, CHECK PRICING GOALS AND FOOD COSTS.

·DEVELOP STRATEGIES TO ENTICE CUSTOMERS, INCLUDING MARKETING PLANS, ADVERTISING CAMPAIGNS, COMMUNITY OUTREACH PROGRAMS AND RESEARCH.

·ANALYZE THE RESTAURANT BUDGET WITH PERSONNEL TO FIND AND PRICE INVENTORY, REDUCE EXPENSES, REVIEW CURRENT PRICING AND ADJUST PURCHASING STRATEGIES IF NEEDED.· CONTROL OPERATIONS BY DEVELOPING EFFECTIVE POLICIES, CREATING HIGH STANDARDS AND WORKING TO MAKE ADJUSTMENTS WHEN APPROPRIATE.

· ENSURE AN OUTSTANDING DINING EXPERIENCE BY REGULATING PRESENTATION, TASTE, SERVICE AND ATMOSPHERE FOR ALL GUESTS; DEVELOP WAYS TO CULTIVATE A REGULAR CUSTOMER POOL.

·SUPERVISE A TEAM OF EMPLOYEES; WORK TO CREATE A COHESIVE UNIT OF PEOPLE WHO EFFECTIVELY COMMUNICATE; CREATE A HIRING PROCESS FOR KEY STAFF THAT ENSURES QUALIFIED PEOPLE ARE SELECTED, TRAINED AND RETAINED THROUGH TOP RECRUITING PRACTICES; CONSIDER ACTIONS OF EMPLOYEES IN VARIOUS SITUATIONS THAT DEEM REWARDING OR DISCIPLINARY ACTION.

· FOLLOW ALL APPROPRIATE HEALTH CODE AND LOCAL JURISDICTION FOOD HANDLING REQUIREMENTS; MAINTAIN FOOD SAFETY CERTIFICATIONS, AND MODEL EXEMPLARY FOOD HEALTH SAFETY PRACTICES TO EMPLOYEES.

· CREATE A PROFESSIONAL ATMOSPHERE THAT SUSTAINS TOP EMPLOYEE SAFETY STANDARDS AND PROVIDES GUIDELINES TO PERSONNEL TO ELIMINATE HAZARDS AND DANGERS IN THE WORKPLACE.

· LOOK FOR NEW AND INNOVATIVE SOLUTIONS TO PROBLEMS IN THE RESTAURANT INDUSTRY; USE TECHNOLOGY AND SOCIAL MEDIA TO DEVELOP NEW WAYS TO ENGAGE WITH CUSTOMERS; THINK; BEYOND WHAT HAS ALREADY BEEN DONE TO CREATE AN EVEN MORE PRODUCTIVE ESTABLISHMENT.

· LEAD THE RESTAURANT TO ACHIEVE NEW AND GREATER GOALS IN ORDER TO STAND ABOVE THE COMPETITION WITHIN THE INDUSTRY.

Main Duties & Responsibilities:

• Report directly to Branch Manager
• To provide excellent service to our clients and ensure recommendations are done based on customers’ skin type and concerns.
• To discuss and plan for therapists the recommended treatments for customers arriving for appointment.
• To assist the Branch Manager in the overall operation of the branch eg: staff MC, Punctuality, Daily Sales target, Staff appraisal, current promotions and updates etc.
• To achieve personal sales target and assist in achieving monthly sales target set out for the branch.
• To ensure all treatment rooms & consultation rooms are in good and conductive condition.
• To motivate staff in building teamwork and create a good working environment.
• To assist the Branch Manager to run the outlet efficiently and effectively.
• To create teamwork among colleagues & good communication.
• To assist in making cold-calls to customer
• To accept any additional responsibilities assigned to you by the management.

Requirements:

• Min. 5 years' working experience in the beauty wellness industry with proven sales record
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (shift work, weekends and public holidays)
• Passionate about the beauty and service industry

Job Descriptions:

• Report directly to Branch Manager
• Responsible to deliver and provide Quality Services.
• To make cold call and any new leads call provided by the company.
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly.
• Re-confirm customer’s appointment a day before their treatment.
• After treatment (three days) to follow-up service call to customer.
• To ensure the cleanliness standards at reception area.
• Daily data entry for customers, staff and print report for compilation.
• Issuing of invoices and service rendering.
• Generation of daily reports.
• Provide administrative support.
• Perform other duties as maybe assigned by superior from time to time.
• Any assignments given from time to time by the Company

Job Requirements:

• At least 2 years’ experience in beauty services
• Ability to work in a fast-paced environment with minimum supervision and multi-task
• Strong verbal and written communication skills
• Willing to work retail hours, weekends and public holidays

The incumbent is responsible for financial accounting and tax related work in Finance & Accounting Department

He/she will also support/supervise each business unit so that they comply with the regulation in relation to tax and accounting, providing- financial analysis to each business unit for their further improvement and to promote the efficiency of accounting operations of group companies in AP region.

Job responsibility

Accounting Operations

· Handle the daily operations of Finance & Accounting Department including maintenance of general ledger, accounts payable, accounts receivable, and project accounting.

· Develop more efficient and accurate work procedure by utilizing workflow system and RPA solutions.

· Handle monthly / quarterly closing of financial records and posting of month end information; ensures accuracy and timeliness of financial statements and month end closings.

· Monitor and analyze accounting data and produce financial reports or statements such as Profit & Loss, Balance Sheets of MHI-AP and its branch offices and subsidiaries for Management & Headquarters.

Complete quarterly reporting of consolidation packages (SAP-FC) within the deadline

Liaising with OverseaS Entities

· In charge of accounting matters related to overseas entities such as accounting / tax (incl. transfer pricing) / internal audit / work procedure

· Proposing and maintain proper accounting methods, policies and principles to ensure overseas entities are operating efficiently & effectively

· Proposing solution for accounting and tax issues on overseas entities

Traveling to overseas entities required

Audit

· Manage both internal & external Audits for MHI-AP and overseas entities with counterparts and auditors

Tax affairs

· Liaise and work closely with the tax agent and relevant local authority in order to ensure the company’s tax filing comply the requirements from government including transfer pricing.

Requirements

· Diploma/Degree in Accountancy or equivalent

· SAP knowledge

· SG GAAP and IFRS knowledge

Knowledge and experience of financial accounting, tax accounting and cost management

· International Travel is required

· Business English

Job Description:

• Telephone/Email Coverage

Answering calls and responding to inquiries.

Reminder calls for appointment confirmation and rescheduling appointments.

• Registration

Schedules appointments and enters appointment date and time into computerized scheduler with a high rate of accuracy.

• Collection

Collects payment from patients, applies payments to patient accounts in the computer system, and reconciles daily cash reports.

• Clinic Administration
• Financial and Product Counselling

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

- Data Analysis: Collect, analyze, and interpret marketing data to provide insights and recommendations for improving marketing strategies and campaigns.

- Performance Tracking: Monitor and report on the performance of marketing initiatives, including ROI, conversion rates, and key performance indicators (KPIs)

- Data Visualization: Create visually engaging reports and dashboards to present data-driven insights to the marketing team

- Team Leadership: Manage a marketing team, providing guidance, mentorship, and support, and ensuring they meet targets and objectives.

- Service Provider Management: Establish and maintain relationships with service providers

- Quality Assurance: Implement quality control measures to ensure products or services meet established quality standards and customer expectations.

- Cross-Functional Collaboration: Collaborate with other departments (e.g., sales, finance, customer service) to ensure operational processes support their needs

- Product Knowledge: Develop in-depth knowledge of the products or services being offered to effectively communicate their features and benefits.

- Customer Engagement: Engage in professional and informative conversations to build rapport with potential customers and address their needs and concerns.

- Appointment Setting: Schedule appointments or follow-up calls for interested prospects or direct them to the appropriate sales representative.

- Complaint Reception: Receive and document customer complaints through various channels, such as phone, email, chat, or in-person interactions.

- Issue Resolution: Investigate and analyze customer complaints to identify the root causes and work to resolve them to the customer's satisfaction.

- Payment Record Management: Maintain up-to-date and accurate records of customer payments for membership dues, ensuring data integrity (for membership)

- Reporting: Generate reports and provide periodic updates on payment records, membership renewals, and related metrics to management.

• Assist and report to Director of Finance in all areas relating to finance operation, project, financial reporting, management analysis, consolidation and all treasury related matters.
• Work with team members and stake holders to compile data /information for variance / trend analysis, conduct market research, and consolidate analysis to support decision making.
• Prepare/review materials, input, analysis, reports and presentations for senior management meetings, board meetings, parents’ townhall and other purposes.
• Assist in designing, communicating and implementing new finance / procurement templates and forms to promote the digitalization of internal process wherever required.
• Ensure smooth AP functions by overseeing the AP team to collate, verify and process payments and staff reimbursement within the internal timeframes.
• Streamline AR functions by participating in AR projects
• Supervise/ carry out the month end and year end closing process, review / prepare journal entries, bank reconciliation and monthly schedules.
• Prepare and update cash flow forecast, monitor cash positions and manage all bank and investment related matters
• FD placement/renewal, purchase / disposal of ST investments, repayments/drawdown/ rollover of bank loans, etc.
• Ensure compliance of budget control by preparing/reviewing/monitoring budget vs actual reports
• To be actively involved in the change process
• To be part of the project leadership in the assigned IT related projects for Finance/Procurement team

Requirements

• Bachelor/ Master’s Degree in Accounting, Finance or other equivalents, or professional degrees (e.g. ACCA)
• Hands-on experience in all areas of finance operation, GL, AR, AP, FA and treasury function for at least 5 years
• Good knowledge and hands-on experience of financial planning and analysis, budgeting, forecast, strategic planning and board reporting
• Full hands-on experience in handling both external and internal audit
• Being IT tech savvy in learning new systems and designing new templates using IT tools
• Good knowledge of Financial Reporting Standards of Singapore and Charity Accounting Standard
• Excellent knowledge and experience in designing internal controls, policies, and standard operating procedures is highly desired
• Prior Big 4 CPA firm experience and familiar with Charity Acts and other charity regulations in Singapore would be an added advantage
• Experience in leading a small team with 3-4 members

5 days' work week and near to Hillview MRT Station.

HR Affiliates; EA No: 10C3060; ROC No: 53164100K