Total 79,173 Others/Any customer experience manager job vacancies in Singapore

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Introducing YouApp.ai – the social networking app that brings people together through shared interests, passions, and skills. At YouApp, we believe that connecting with like-minded individuals can be a impressive experience, and we are dedicated to making those happen. Are you someone who is driven, ambitious, and hungry for success? We are currently seeking a Marketing Manager to help us spread the word about our innovative platform and reach even more people. Join us in our mission to build a truly and engaged community.

Responsibilities:

• Manage multiple projects simultaneously with a team of copywriters, executive and designers to deliver in a cross functional team across multiple countries.
• Develop and execute social media content strategies to enhance brand presence and engage the audience.
• Manage social media platforms, including content creation, scheduling, monitoring, and responding to user interactions.
• Prepare compelling and impactful press releases and PR kit copies to promote our brand and products/services to media outlets.
• Create and optimize website SEO and ASO app content to improve organic visibility and drive website/app traffic.
• Collaborate with the team to plan, prepare, execute, and evaluate marketing campaigns, ensuring alignment with overall marketing objectives.
• Crafting persuasive and effective copies for digital ads, ensuring messaging consistency and driving conversion.
• Monitor and analyze campaign performance data, generate reports, and provide actionable insights for continuous improvement.
• Stay updated on industry trends, competitor activities, and emerging marketing strategies and techniques.
• Strong proficiency in English language, spoken and written communications.

Requirements:

• At least 3 years of experience
• Degree in Marketing or higher
• Able to work in a team environment, as well as independently and responsibly
• Able to cope well with stress and tight deadlines
• Have a dynamic disposition, outgoing personality, initiative and positive attitude
• Must be well-organised, neat and careful
• Possess an intimate knowledge of all social media platforms
• Possess the ability to be meticulous and thorough while still being efficient
• Able to multitask
• Good Design Sense

Responsibilities:

• Lead the Facilities Management (FM) team in full scope of FM hard and soft services
• Responsible for communicating department facility-related activities and projects to management
• Lead, plan and manage preventive, corrective and maintenance work schedules for the mall
• Review and monitor term contracts for all building services installations and facilities’ services
• Ensure compliance with the safety and statutory requirements for the mall and operations
• Budgeting and managing expenses for all operational and capital expenditure works including monitoring of procurement administration and control for compliance
• Monitor and analyse the monthly utilities consumption trend to manage energy and water usage
• Track, monitor and chase down completion of work stages to ensure timely completion and compliance of house rules at all stages of the design and fit-out work
• Maintain policies and procedures for the building operations, maintenance, administration and management
• Prepare monthly management report, building circulars and approval papers
• Supervise and monitor staff, consultants and contractors on all projects assigned to ensure on-time completion and deliverables based on KPIs
• Attend and investigate critical issues/projects for follow up rectification

Requirements:

• Degree/ Diploma in Mechanical/ Electrical Engineering or equivalent
• Minimum 5 years of relevant experience in Real Estate, Facilities Operations Management
• Possess hands-on experience in Facilities Management, Project and Maintenance Operations include ACMV, Electrical and Fire Protection services
• Must be well-versed and experienced with good technical competency in M&E matters
• Candidate should possess Senior/ FSM certificate
• Candidate with certification in GMM/ GMFM has an added advantage
• Independent with good leadership traits and lead by example
• Hands on ability to lead the team on everyday operations and projects
• Ability to multi-task, an eye for details and perform under tight timeline
• A strategic thinker with strong analytical skills and critical path planning ability
• Positive disposition, resourceful and a team player
• Excellent interpersonal and communication skills

Job Description & Requirements

Job Description

• Identify key opportunities and execute a pipeline of prioritised deals
• To create business opportunities by increasing customer interaction in particular through increased valuable, productive time with the customer at relevant level
• Responsible for customer success and satisfaction, delivering the best-possible outcomes and exceptional experiences for the customer
• Participate, as needed, at multi levels including end users and executive management to develop opportunities, delivering formal presentations and proposals, and engage in face-to-face meetings with key prospects and customers
• To ensure main customers are visited on a regular basis and recommending new products and services to ensure customer satisfaction
• To follow up quotes in a timely manner with the customer and to ensure sales funnel is kept up to date with accurate information for forecasting purposes
• To communicate frequently with the project team regarding enquiries and project tender
• Make outbound prospecting calls and communicate via email and social media

Requirement

• 2-4 years of sales, business development, or key account management experience. Fresh graduate welcomed for Executive role
• A proven track record of working executively in a technology driven and product focused environment with complex stakeholders
• Experience in managing B2B relationships with ecosystem partners - property developers, real estate
• Managing agent, contractors, etc
• Proactive, self-driven and hungry for success
• A very strong results & goal orientated person
• Fresh graduate are welcome

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Sales Strategy: Develop and drive the sales strategy under the guidance of the Director Business Solutions.
• Portfolio Expertise: Showcase a deep understanding of our range of solutions and their applications across various sectors to support our growth strategy.
• Business Planning: Create and execute a business plan that not only meets but exceeds set sales targets.
• Prospect Management: Manage the sales pipeline, identifying prospects, understanding their needs, and guiding them through the sales process.
• Solution Design: Lead the design and delivery of innovative solutions and proposals in line with industry best practices.
• Lead Generation: Be resourceful in generating leads, utilizing various methods like leveraging your network, cold calling, and using the sales process effectively.
• Client Relations: Build and maintain strong relationships with clients, new and existing, throughout the opportunity lifecycle.
• Operations Collaboration: Develop a strong rapport with the Operations team to ensure clients' requirements are met.
• Documentation: Prepare necessary documents such as proposals, tender documents, and presentations.
• CRM Utilization: Use the CRM system to track activity and opportunities, ensuring accurate and timely updates.
• Industry Insights: Analyze, collate, and present industry reports.

Requirements:

• Education: A degree in Business or Sales.
• Experience: At least 3 years of experience with a solid understanding of market trends in local F&B and institutional food service, along with a strong network.
• Sales Expertise: Proven success in consultative selling, influencing, and negotiating at a senior level in the B2B market.
• Professionalism: Display a high level of professionalism and integrity in all interactions.
• Communication Skills: Effective verbal and written communication skills.
• Organization: Meticulous and well-organized, with the ability to work under tight timelines.
• Business Acumen: Commercially astute, with strong financial and entrepreneurial experience.
• Proactivity: Proactive, self-driven, results-oriented, and highly adaptable.

Apply directly: https://www.careers-page.com/tyson-jay/job/L584YRY3/apply

Rexy Manpower Supplies Pte Ltd | EA License No.: 16C7954

Lim Kong Wei, Ivan | EA Personnel No.: R1109856

Admin (5.5 days / Customer Service / Sales Support / Up to $2800)

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Basic: $2200 to $2800 based on experience
• 5.5 Days Mon to Fri 9am to 6pm, Alt Sat/Sun 9am to 1pm
• Location: Bendemeer

Job Description

Customer Relationship Management:

• Communicate with customers via phone, email, and in-person to provide information and assistance regarding product/service queries, orders, and general inquiries.
• Establish and maintain positive relationships with customers to ensure a high level of satisfaction and retention.

Sales Activities:

• Actively engage in sales efforts by identifying and pursuing new sales opportunities.
• Implement sales strategies to meet and exceed sales targets.
• Provide product/service information to potential customers and convert inquiries into sales.

Order Processing and Administration:

• Process orders accurately and efficiently, ensuring prompt delivery and customer satisfaction.
• Maintain detailed records of sales activities and customer interactions in the CRM system.

Problem Resolution:

• Address and resolve customer issues and complaints in a professional and timely manner.
• Collaborate with internal teams to ensure quick resolution of customer concerns.

Reporting:

• Generate regular reports on sales activities, customer feedback, and market trends.
• Provide insights and suggestions to improve sales and customer service strategies.

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description & Requirements

Responsibilities :

• Manage quote processes & pricing strategic efficiently
• Implementation of marketing programs to support product group objectives.
• Providing various reports for the purposes of commercial decision making.
• Execution of programs and joint initiatives with our vendor and business partner
• Responsible for inventory turns, inventory fulfilment and inventory obsolescence minimization
• Supporting Product Manager/Director in business forecasting and business planning for product groups with vendors
• Maintain awareness of market trend and disseminates information appropriately to the sales team
• Deliver monthly revenue forecast
• Handle vendors and sales expectation independently

Requirements :

• Diploma/Degree in Electrical/Electronics Engineering or equivalent
• 3-5 years of working experience in semi-conductor supplier or electronic component distributor
• A team player who is also able to work independently in a fast pace environment
• Proficient in excel and power point

Interested and suitably qualified candidates are invited to send in your detailed resume indicating your current/last drawn and expected salary.

We regret that only shortlisted candidates will be notified.

Job:

• Review, analyze and transform new business/user requirements into IT system/functional requirement.
• Lead SAP and EDI project implementation and handover to IT helpdesk.
• Serve as point of contact for internal/external business users.
• Manage 3rd party vendor for outsourced projects.
• Develop and review systems specifications, test plans, test results, technical documentation, and lead computer system validation (CSV) exercise according to corporate standards and guidelines.
• Ensure the solution delivered is properly tested and meet specifications and timeline from development to deployment. Support unit testing, SIT, UAT effort and resolve technical issues when required.
• Providing technical support, good services and timely response to clients and internal users, including preparation of user manual and conduct training.
• Improve the productivity of existing processes with IT systems.
• Internal and external audit handling.

Requirements:

• Bachelor’s degree in computer science/information technology or equivalent.
• Possess at least 3 years’ experience in SAP and EDI system implementation and support role.
• Preferably worked in 3PL, Supply Chain, Logistics or service environment before.
• At least 3 years’ experience in IT project implementation, direct interaction with clients/customers, business users etc.
• Well verse with SQL commands.

A Market Leader with real estate investment footprints in Asia Pacific. Due to business needs, we are seeking committed professional to join the team as Asset & Investment Manager!

Budget for this role: S$7,500

Job Description

• Responsible for the management of our overseas assets including monitoring, reporting and liaising with asset managers and local consultants to ensure that performance is in accordance with budget
• Recommend strategies to improve portfolio returns including asset enhancement, acquisition, investment and divestment through feasibility studies and formulation of strategy to maximise yield, enhance growth and achieve profit objectives
• Conduct research, monitor market trends, prepare regular market and transaction updates as well as benchmarking reports to support asset management and investment decisions relating to our asset portfolio
• Involve in valuation exercises and evaluation of investment opportunities, due diligence review, acquisitions underwriting, deal modelling and structuring, financing and negotiation of deal terms
• Conduct research, monitor market trends, prepare regular market and transaction updates as well as benchmarking reports to support asset management and investment decisions relating to our asset portfolio
• Involve in valuation exercises and evaluation of investment opportunities, due diligence review, acquisitions underwriting, deal modelling and structuring, financing and negotiation of deal terms
• Establish and maintain good working relationships with consultants, brokers, banks, investment managers and partners in markets of interest

Requirements

• Degree in Finance, Business Administration, Real Estate from a reputable university with at least 5 years of experience with a property developer, real estate investment house or investment funds
• Outstanding analytical, quantitative skills with proven proficiency in financial analysis and modelling is essential
• Strong business and financial acumen with track records in asset management
• Experienced in entire investment transaction and asset management processes
• Highly resourceful with excellent interpersonal and negotiation skills

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Location: Gul Circle MRT (Walking Distance)

Working days: Mon-Fri (Hybrid Working)

Benefits: AWS + VB

Key Tasks

• Analysis of tender documents and preparation of competitive and comprehensive bid for submission.

• Handling of customer enquiry/ tender for our products and services.

• Monitor and prepare Quotation and Tender records for Sales

• Reviewing existing quotations with clients to assess status

• Sourcing of materials for job related ancillaries to avoid disruption in production schedules

• Checking of stock availability to prepare bid and quotations

• Conduct of Contract Review in the event of an order

• Manage and clear outstanding customer demands and coordinate with Production to facilitate timing delivery of orders

• Update order progress with clients

• Maintenance and Preparation of presentation material, product information

• Promote all of Hunting Energy Services Pte Ltd’s products and services

Key Responsibilities:

• To prepare competitive bid/proposal in order to increase chance of award.

• To act as a central point for the customer on a particular job and take a pro-active approach to customer liaison.

• To liaise constantly with Production personnel regarding job status

• To achieve customer satisfaction

• To create and maintain good working relationships

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Warehousing Manager

The warehouse manager supervises all activities of that facility, which often involves overseeing team performance, expediting the receiving and shipping of goods, and ensuring efficient, organized storage.

By streamlining all warehouse activities, this detail-oriented leader can help drive overall profitability and customer satisfaction.

· Analyze shipment logs

· Review timeliness of scheduled deliveries

· Track inventory levels

· Order new supplies in a timely manner

· Constantly work to improve processes

· Make suggestions for productivity improvements

· Optimize employee workflow

· Determine and track most important warehouse KPIs

· Ensure that facility equipment is properly maintained.

· Communicate and collaborate with other team members

· Train, guide and evaluate new warehouse workers.

· Track expenses related to fuel, storage, and truck maintenance.

We are seeking an experienced and results-driven Software Development Manager with a deep expertise in Java development, particularly within the payments industry. The ideal candidate will have a minimum of 12 years of hands-on experience with Java technologies and a proven track record of successfully managing software development teams. This role involves overseeing the end-to-end development process, collaborating with cross-functional teams, and leveraging extensive Java knowledge to contribute to our organization's success.

Responsibilities:

1. Java Expertise: Bring in-depth knowledge and hands-on experience with Java technologies, frameworks, and best practices to guide the development team.
   Act as a technical leader, providing insights into Java advancements, coding standards, and performance optimization.
   
2. Payments Industry Focus: Leverage a deep understanding of the payments industry to drive the development of innovative and secure payment solutions.
   Stay updated on industry trends, compliance standards, and security protocols relevant to payments technology.
   
3. Leadership and Team Management: Lead, mentor, and motivate a team of software developers, fostering a collaborative and high-performance work environment.
   Provide technical guidance, code reviews, and mentorship to team members, ensuring the delivery of high-quality software.
   
4. Project Management: Oversee the planning, execution, and successful delivery of software projects, ensuring alignment with organizational goals and industry standards.
   Collaborate closely with product managers, stakeholders, and cross-functional teams to define and meet project requirements.
   
5. Quality Assurance:Establish and enforce coding standards, development best practices, and quality assurance processes, with a focus on delivering reliable and scalable software solutions.
   Conduct regular code reviews and contribute to the continuous improvement of development processes.
   
6. Communication:Facilitate clear communication between development teams, product managers, and stakeholders to ensure a shared understanding of project objectives and milestones.
   Provide regular updates to senior management on project status, challenges, and opportunities.
   

Purpose and Scope

• Provide Retail Operations Billing, Customer Fulfilment and Collection Support for the Commercial Business.
• Develop, standardize, and optimize business processes for the Retail Operations team using digital systems.

Key Roles and Responsibilities

• Provide Billing, Customer Fulfilment and Collection operation support for the Commercial Business.
• Develop, standardize, and optimize business processes by analyzing and evaluating existing processes and challenges.
• Perform analysis of the business processes related to productivity, efficiency, quality, costs, and time management.
• Review and update procedures and policies to support billing, sales, and metering requirements. Prepare management progress reports, feedback, and suggestions to all stakeholders through meetings, workshops, and documentation.
• Manage and support billing system projects to optimize business processes, including project implementation, post implementation, system stabilization and monitoring phase to ensure project objectives are met.
• Team leader for operational functions such as billing operations, customer support or collections.

Qualifications & Experience

• At least a Degree Holder.
• Preferably 5 years of relevant working experience in the energy or utilities industry, playing a crucial role in managing the billing and collection operations
• Minimum 2 years of experience in managing a team.
• In-depth knowledge and experience in business process improvement and project management and implementation preferred.

Skills/competencies & Preferred Characteristics

• High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics), Power BI, process mapping and analysis tools.
• Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.
• Excellent communication and interpersonal skills.

Job Description

The Channel Sales Manager is responsible for establishing new channel accounts and manage current channels and contact points. The role serves as the primary contact point to channel partners for all their requirements with a primary focus for sales via channel partners.

The Channel Sales Manager is expected to:

Ø Coordinate and build opportunities to share and provide updates to channel partners on technologies or solutions.

Ø Establish and maintain country/account plans to promote sales growth via channels

Ø Achieve assigned targets/quota for products, services, and software

Ø Lead annual plan to achieve local business growth and objectives.

Ø Develop productive and effective channel coverage

Requirements:

1. Education and Experience Required:

· Have the RIGHT ATTITUDE & APTITUDE

· Good language and communication skills

· 3 to 5 years of selling experience at end-user account or partner level

· Solid experience in selling to partners in a complex environment

2. Knowledge and Skills Required:

· Understand and maneuver within the IT security ecosystem.

· Able to position products to complement channel partner offerings.

· Able to effectively communicate sales offerings and overcome objections.

· Build strategic relationships with Channel Partner decision-makers

· Experience in the Cybersecurity industry would be beneficial.

· Partners effectively with others in the account to ensure coordinated efficient account management.

· Motivate Channel Partners and Channel driven salespersons.

· Value-add to Channel Partner’s Sales Ecosystem

· Understand sales pipeline management.

Remunerations and Benefits:

v Salary with Commission

v Commission based on Tiered Targets (On Target Earnings per annum would be in the six-figure range)

v Car Allowance if driving

v Petrol and Parking Claims

v Mobile Phone Claims

v Medical and Dental Allowance

v Insurance

v All other claims.

• Supervise vessel accountant teams to ensure timely submission of vessel reports to clients/stakeholders.
• Coordinate and collaborate to meet the accounting requirements of Vessel Owners.
• Manage and regularly review the Accounts Receivable of Vessels.
• Collaborate with vessel accountants to identify and recover various revenue streams from Ship Owners.
• Generate periodic financial reports for all accounts receivables and share them with senior management.
• Provide decision support to internal stakeholders by conducting financial analysis of vessels.
• Use historical financial data and future projections to inform internal stakeholders' decision making and align business decisions with financial implications.
• Investigate and address budget or forecast variances in cooperation with relevant internal stakeholders and report findings to the Senior Manager Finance and Accounting in Singapore.
• Mentor and develop the skills and capabilities of direct reports through implementation of development plans.
• Address competency gaps by conducting performance reviews of direct reports and working closely with HR.

• Day to day AML-related issues including reviewing and handling sanctions or transaction monitoring investigations or KYC approvals and assisting with overseeing monitoring of AML matters as set out in local regulations and HO policies
• Assisting in reviewing and keeping dept desk procedures and guides up to date
• Conducting AML reviews and advising on AML requirements (but excluding legal advice)
• On the job training of new joiners
• monitoring and supervising the AML framework of assigned APAC offices including working with AMLOs to understand the AML laws, policies and practices of the APAC office, keeping up to date with international developments in AML as well as changes to HO policies and recommend and monitor changes to the office’s policies, providing advice to AMLOs on AML matters (other than legal matters) and reviewing AML Procedure Manuals for assigned APAC offices
• Other tasks assigned by team lead or dept head

Requirements :

• Degree or Diploma
• At least 2 years + AML experience in a bank or financial institution. Candidates with lesser experience will be considered at entry level
• Must have an eye for detail and an analytical mind and willing to be hands on
• Understanding of MAS 626 and AML requirements
• Willing to be hands-on, team oriented and able to work under pressure
• Meticulous, with an eye for details
• Good communication skills (verbal and written)

E-commerce Customer Service

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the frontline liaison between our company and our valued customers, ensuring exceptional service and satisfaction. If you are passionate about delivering outstanding customer experiences and thrive in a fast-paced environment, we want to hear from you.

Responsibilities:

• Respond promptly to customer inquiries, providing accurate and timely information on order status, product knowledge, and related queries.
• Engage with customers through various channels, including phone, email, live chat, and WhatsApp, ensuring a seamless and responsive communication experience.
• Efficiently locate products, check stock availability, and facilitate order collection, delivery, and exchanges, including in-store exchanges.
• Handle a diverse range of customer queries, including complaints, promotion inquiries, product information requests, pricing inquiries, voucher usage, and gift registry assistance.
• Process customer orders, changes, and returns in accordance with established department policies and procedures.
• Demonstrate proficiency in Sales Order management and Invoicing to effectively assist customers with their orders.
• Generate manual Sales Orders as needed or upon customer request.
• Collaborate with the credit department to address disputed credit items, ensuring timely resolution.
• Managing E-commerce customer's comments and review through social media.
• Share constructive feedback with the company on service failures or customer concerns, contributing to continuous improvement initiatives.
• Work closely with the sales team to exceed customer service expectations and foster positive customer relationships.
• Adapt quickly to a fast-paced environment, demonstrating a passion for learning and efficiently utilizing new tools to enhance daily task management.
• If you are a dedicated and adaptable professional with a commitment to delivering exceptional customer service, we invite you to apply and be a key contributor to our customer satisfaction journey.

Jobs Requirements

1. Possess knowledge & experience with workflow of various e-commerce platform/systems (e.g., Lazada, Shopee, Shopify, etc) would be advantageous.
2. Computer literate in Microsoft Office (Word, PP, Excel).
3. Bilingual in English and Mandarin while handling enquiries with English or Mandarin speaking customers.
4. Friendly and customer-oriented with good communication skill.
5. Good team player to work alongside other departments.
6. Minimum GCE “N” level or Nitec/Higher NITEC/ SPM qualifications
7. Training will be provided.
8. Cheerful personality and well-groomed.
9. Singaporean/ PR/ Malaysian are welcome.

Salary Information

• 5.5-day work week (Monday – Saturday)
• Working hours
  9am to 6.00pm (Monday)
  9am to 1.00pm (Saturday)
• Basic Salary: S$2000-2200 / month

Benefit Information

• KPI: $300 / month
• Overtime Paid
• Medical Benefit $300/ year
• Insurance
• AWS + Variable Bonus
• 12-day annual leave (increase by 1 day each year up to maximum of 14 day)

Working location
22 Pioneer Cres, #03-06A West Park BizCentral, Singapore 628556

Job Descriptions

Manage inbound and outbound calls in a timely manner
Follow SOPs when handling different topics
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Build sustainable relationships and engage customers
Keep records of all conversations in our ops center databases
Meet personal/team qualitative and quantitative

Expand reseller business

Job Requirements

Min. Higher Nitec in any service-oriented field
Min. 1-year experience in a customer support role

Can communicate in chinese
Familiar with CRM systems and practice
Able to work under pressure, adapt and respond quickly

Your new role

You will be responsible for the management of assigned clinical services, operational planning across the continuum of care, and achieving the stated outcomes in customer service, volume & financial targets, processes and learning and growth perspectives. You will also work closely with Head, Operations and Clinical Head of Departments to raise the profile and enhance the image of USC NUH and/or supervise and lead a functional team in the departments.

What you'll need to succeed

• Bachelors in Business Management, Healthcare or equivalent
• 10 years of experience within the healthcare industry

What you'll get in return

You will be part of a leading organisation who values employees and have a structured career growth with development opportunities. You will also be compensated with attractive remunerations.

What you need to do now

If you're keen on pursuing this exciting opportunity, please send a copy of your CV (word document) to [email protected] or contact Geraldine at +6560272244

Hays Registration Number: 200609504D, EA License No: 07C3924, Registration ID No.: (R22105664)

• Review the compliance of operational systems or processes against regulations and/or internal standards through conducting assessments and control testing.
• Pro-active identification of risks and opportunities for improvements as part of the assessments.
• Assess the outcomes / results in meeting the desired quality and safety requirements.
• Follow-up & monitor department’s implementation plans to ensure compliance and improve process consistency & accuracy.
• Provide regular updates to Senior Management on organization’s reliability status, risks and opportunities for improvement.
• Build data analytics capabilities to support reviews and dashboards.
• Participate in special reviews and projects, when required.

Requirements:

• A recognised Degree with professional certification such as Certified Internal Auditor (CIA) or Certified Information System Auditor (CISA) or Certified Risk Management Assurance (CRMA).
• Minimum 3 years of Audit experience.
• Prior experience in healthcare sector will be an added advantage.
• A strong team player with good networking and project management skills.

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!

Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

12 Months Customer Service Officer x 10 - UP to $2700

Job Responsibilities:

• Answer incoming queries and address in a professional and timely manner
• Provide accurate and detailed information to customers regarding products and services
• Resolving customer issues, complaints or concerns with empathy and problem-solving skills
• Documenting customer interactions and maintaining accurate records in the database
• Adhering to company policies and procedures while maintaining a positive and customer-centric attitude
• Adhoc duties as assigned by Supervisor

Requirements:

• At least 1 year of relevant working experience
• Able to work independently in a face-paced environment while being a cohesive team member
• Possess initiative to respond to customer’s needs with a commitment towards service excellence
• Proficient in MS Office applications

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Chu Chin Siew (Claire) (R1989696)

Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1989696
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance