Total 68,973 Manager customer experience manager job vacancies in Singapore

You will play a pivotal role in ensuring seamless day-to-day business operations by providing effective operational support to various teams, including Branding and Marketing, Media Solutions and Consumer Revenue, Partnerships and Engagement. You will manage a diverse range of administrative tasks and collaborate with cross-functional teams to achieve organizational objectives.

Job Responsibilities

• Administer procurement, payment, and billing processes, ensuring timely processing and compliance with organizational policies.
• Provide logistical and specialist support to team members, maintaining adherence to budget constraints and best practices.
• Collaborate closely with editorial, legal, procurement, finance, and corporate teams to enhance newsroom operations and related activities.
• Facilitate the execution of strategic initiatives and cross-functional projects, ensuring alignment with overarching business goals.
• Monitor and analyze budget performance, identifying opportunities for optimizing resource allocation.
• Recommend actions based on budget variances to ensure targets are achieved and expenditures remain within approved limits.
• Implement best practices and innovative solutions to enhance administrative workflows, ensuring efficient support for the newsroom and related functions.
• Regularly assess and refine administrative processes to identify areas for improvement and drive operational efficiency.

Requirements

• Diploma with relevant experience in support, budget management, or related fields
• Effectively bilingual and comfortable in written/spoken English and Chinese
• Proven ability to actively and effectively manage tasks in a dynamic environment.
• Strong aptitude for analyzing data to inform decision-making processes.
• Capacity to devise innovative solutions to operational challenges and drive continuous improvement.
• Proficient in identifying potential risks and developing strategies to mitigate them.
• Capability to make timely, informed decisions.
• Able to work independently but also connect with people and collaborate as a team

Responsibilities:

• Implement, organise and improve systems and work processes seeking continual improvement in workflow of the team (day to day activities)
• Ensure Standard Operating Procedures (SOP) and KPIs are met and compliance with company guidelines
• Maintain timely deliveries and up-keeping of work documents and records
• Review and streamline work processes
• Analyse reports and implement improvements based on the findings of your analysis eg: delivery schedule, packing schedule etc
• Ensure that team output and documentation is accurate and timely
• Identify and implement training needs of team members and ensuring that training systems are effective and results driven
• Train new hires/update processes
• Manage and uphold discipline of warehouse staff

Requirements:

• Minimum Diploma in Logistics /Supply Chain or equivalent
• Minimum 3 years’ experience in managing and leading a team to manage warehouse arrangement
• Possess Singapore Forklift License
• Possess strong problem solving and people management skills
• Ability to prioritise workflow and work to strict deadlines
• Competent in computer applications and data analytical skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches.

******Company will be moving to Woodlands Senoko in 2026******

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches.

******Company will be moving to Woodlands Senoko in 2026******

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

• 5 days, West, transport provided
• $5000 - $6000 basic, AWS, performance bonus
• Medical/dental benefits
• Able to start within short notice

Job Responsibilities:

• Develop and implement comprehensive talent management strategies aligned with business goals.
• Lead end-to-end recruitment process for open positions including management of recruitment agencies
• Responsible for onboarding and offboarding
• Partner with business leaders to conduct talent gap analysis to address skill-knowledge gaps
• Manage and track key talent management metrics (e.g., time-to-hire, cost-per-hire) for process improvement.
• Stay up to date on the latest HR trends and best practices in talent management and development.
• Ensure compliance to all relevant employment laws and regulations in Singapore.
• Plan the annual training program by identifying training needs by leading and performing Training Needs Analysis including training administration.
• Responsible for employee relations matters
• Lead and support Ad-hoc HR Projects.

Job Competencies:

• Degree with minimum 5 years’ experience in Talent Acquisition or a related HR function.
• Able to work in a fast-paced environment
• Hands-on team player with a proven track record in talent management and development.
• Excellent communication, collaboration, and interpersonal skills.
• Ability to build strong relationships with internal and external stakeholders.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Meticulous and conscientious.

Interested applicants, please send your resume to [email protected]

• MNC
• Basic $8000 - $9500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong Island (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 4.30pm
• Strong in Mechanical

Job Responsibilities:

• Management of annual/specific Project and Maintenance activities/budgets (both Mechanical and E&I) throughout fiscal year to achieve department goals
• Ensuring that the relevant maintenance strategies as well as industry best practices are applied to the activities for maintenance and modifications in the plant so as to achieve reliability and availability of plant equipment of the highest level
• Ensures all plant and equipment is maintained to the highest level of safety for work to avoid lost time accidents, with immediate response and thorough investigations and corrective actions for all hazardous occurrences and accidents
• Ensure all Mechanical and E&I maintenance activities are carried out in accordance with the Company’s HSEQ Standards, statutory requirements, Company Maintenance & Management System and best industry maintenance practices
• Ensuring that there are adequate procedures and systems put in place for maintenance activities conducted within the process plant
• Oversee all facilities planning and operations/functions including the maintenance, modification control of equipment, space allocation, move and construction
• Works with counterparts in parent and subsidiary companies on technology transfers to raise maintenance performance standards
• Line management responsibility for Maintenance team members
• Approval of all work requests for equipment maintenance and modifications related to improvements and safety of process and plant
• Approval of requisition for new equipment and maintenance spares
• Approval of Contractors’ daily timesheets
• Approval of the daily maintenance activities and modifications in the plant
• Approval of grade change maintenance activities, in consultation with production department
• Planning and managing the shutdown maintenance
• Provide training needs of Maintenance team members to ensure that they have the necessary skills and competencies to carry out their work in an efficient manner
• Assessment and review of in-house contractors’ performance and the contract
• Undertakes special assignments or projects as directed by the Manufacturing Director

Job Requirements:

• Degree in Chemical Engineering or relevant qualification with minimum five years of related working experience in the Chemical industry
• Experiences and knowledge about maintenance of mechanical rotating equipment and static facilities
• Experiences as E&I Process/Maintenance Engineer at chemical plant or manufacturing facility
• Familiar with high voltage power supply/MCC, control panel and/or DCS design and system to manage establishment

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Basic salary $4000 - $5000 + Allowances

• Working hours: 8:30am – 5:30pm (Monday - Friday), 8:30am – 12:30pm (Saturday)

• Projects’ locations – Kallang / Ghim Mo / Commonwealth

• Company location at Ubi

• Excellent Welfare & Benefits + Variable Bonus

• Well Establish M&E Construction Company

Job Scope

• Familiar with Contract Work Duration and execute installation timely manner, record all the forecast schedule and delay progress, time to time.
• Familiar with Contract Work Scope, Monitor work in-line with Omissions and addition, Update with QS all the variation closely.
• Familiar with Technical specification and comply material procurement, cost control and material wastage control within the budget.
• Provide technical support and assist in project planning and coordination of all site activities.
• Coordinate and supervise construction teams and subcontractors for the erection, testing and commissioning of installation of equipment to the required specification and quality.
• Liaise with consultants, owners and relevant authorities on their engineering request.
• Plan and schedule work activities at sites in accordance to master program and ensure work is conducted in a timely and safe manner.
• Supervises Installation Compliance and requirement during the construction stage from start to the completion and handover of the project
• Supervise contractors’ works according to design drawings, specifications, shop drawings, method statement and local codes and regulations
• Liaise and work with relevant authorities / subcontractors / clients on shop drawings / equipment submissions, inspections, testing requirements and commissioning
• Ad-hoc duties assigned by the Management from time to time

Requirement

• Diploma / Degree in Mechanical Engineering or equivalent
• 4 – 6 years of relevant work experience in Plumbing & Sanitary Services

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

· Lead end-to-end development of HRIS cloud platform and relaunch integrated best-of-suite solutions for clients

· Work cross-functionally with vendor and technical teams across full spectrum of development including business analysis, UI/UX, graphics design, mobile app engineering

· Lead project lifecycle, including requirements planning, development, testing and deployment

· Create and maintain project plans, timelines, and roadmaps, regularly communicate progress and adjustments to stakeholders

· Responsible for defining project scope, setting timelines, managing resources and overseeing development

· Maintaining stakeholder alignment and upholding quality standards across project phases

· Collaborate closely with Development Teams to understand business needs and technical requirements

· Ensure compliance with HR and payroll regulations, aligning system with organizational policies

· Monitor resource allocation, project budget and timelines to ensure project goals are met

· Oversee user acceptance testing and quality assurance processes to ensure a smooth and accurate rollout

· Knowledge on system administration for Cloud environment and MS SQL database

Requirements:

· Degree in Business / IT / related field

· More than 5 years of experience in Project Management for HRIS (Software / Web Development)

· Solid understanding of both cloud development processes and HRIS / Payroll functionalities

· Proven experience in Payroll / HRIS Project Management running as SaaS in Cloud Platform is a plus

· Knowledge in project / product management, project lifecycle and best practices, data encryption, compliance standards and multi-tenant architecture

· Agile & SDLC methodologies with experience in tools like JIRA

· Strong communication of direction and solid knowledge of Project Management Methodology

· Excellent organizational and time management skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

She must be able to connect with customers. She must have communication skills to communicate with existing staffs and also customers. She must be a team player. She must be able to take over other colleague roles in case of absentess. She must be honest. She must be able to control all situations in case of emergencies.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Responsibilities:

• Streamline Purchasing processes, develop integrated Purchasing strategies to effectively manage the suppliers on order fulfillment, assurance of supply.
• Lead, develop & implement policies, procedures and metrics to effectively manage the Materials shortages and implement solutions.
• Sourcing of materials/engineering parts locally/overseas with according to Bill Of Material (B.O.M) and equipment, goods and services.
• Perform data analysis to recommend trend-based improvements (e.g. demand aggregation) and to aid in decision-making
• Develop dashboards with procurement trends, forecasts and KPIs for management reporting and recommend early intervention where necessary
• Manage the team to achieve Key KPI on OTD, Inventory turns, excess & obsolescence, aging Inventory, day of supply in RAW, WIP & FG.
• Interface with both internal & external stakeholder to derive achievable targets, set up strategic plan and drive the team towards meeting the target as set forth.
• Other related duties if required.

Requirements:

• Bachelor in Business administration/Inventory management/Supply chain is preferred
• Min. 5 years of relevant work experience in Purchasing related Functions (manufacturing industry).
• Good communication and interpersonal skills
• Excellent analytical & problem solving & organizational skills
• Good team player
• Proficient in MS office & competent in excel.
• MS Navision ERP system or SAP hand on experience.
• Familiar with ISO 9001, 14001 and 13485 Quality Management System.
• Need to Travel to Batam.
• 5 days/week and Full-Time positions.

Interested candidates are invited to submit your application online with detailed resume with contact numbers, present and expected salaries via APPLY NOW or to:

Yeakin Plastic Industry Pte Ltd

1 Woodlands Walk Woodlands East Industrial Estate Singapore 738366

Tel: 67537333 Fax: 67596355

Website: http://www.yeakin-plastic.com

(All applications will be treated in strict confidence. Only shortlisted candidates will be notified)

The successful incumbent will be responsible for providing excellent service for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate transaction execution, investment analysis and other client services.

A brief description of responsibilities as follows:

• Supporting the Client Advisers to provide excellent service to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication
• Partnering Client, Business Support and Third-Party Service Providers to ensure smooth and prompt transaction processing & service delivery of client requirements
• Provide market updates to clients, prepare client statement and reports related to the portfolio, as well as specific product performance
• Receive and execute trade orders in a timely and accurate manner through to settlement
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of in-house funds
• Initiating account openings and ensuring completion of all initial and ongoing documentation requirements
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Responsible for proper maintenance of CRM system, working closely with external provider on troubleshooting and system improvements
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times.

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred.

The incumbent must have strong analytical, written and spoken English skills, Mandarin language skills are a bonus. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.

The Opportunity:

Adecco is partnering with an Italian MNC, offering end-to-end logistics solutions for companies needing both freight forwarding and 3PL services, and we are seeking a talented individual to join their business as a Regional Tradelane Manager! Reporting directly to the Regional Sales Director, the successful incumbent will grow the SEA region's air and ocean freight business/services in accordance with the sales strategy on various tradelanes.

• Full-time, permanent opportunity
• Work Hours: Mon-Fri, 9am-6pm
• Work location: East region (near to Expo MRT)
• Salary: basic up to $7500/month + AWS + VB + transport & mobile allowances

The Job:

• Drive growth in the region's air and ocean freight business in line with the sales strategy for different types of trade lanes for SEA region.
• Regularly assess trade lane performance against budget targets and growth objectives.
• Launch sales campaigns in collaboration with partner countries.
• Identify opportunities for business expansion and propose initiatives to increase volume.
• Define target customer segments and key freight characteristics to inform business strategies.
• Partner with country teams to engage with customers, build relationships, conduct client meetings, and close deals to boost revenue, market share, and profitability.
• Conduct market intelligence activities, such as analyzing pricing trends, assessing market positioning, developing services, and identifying prospective clients.
• Provide support for air and ocean procurement for the trade lanes.

The Talent:

• Minimum 3 years of experience in trade lane sales within the Freight Forwarding industry.
• Strong interpersonal skills with the proven ability to work with a diverse team and influence and drive change across functional and business boundaries in a fast-paced environment.
• Ability to operate effectively in a rapidly growing and dynamic changing environment.
• This role is required to travel overseas for work ~15% of the time.

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email [email protected] to apply. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

• Permanent position, Salary up to $10,000 with AWS + Variable Bonus
• Strong in operations experience including policy review, SOP etc

Responsibilities:

• Collaborate with the Donor Engagement team to create and launch new General Giving programs for the Group, including cluster-wide staff giving and grateful patient programs.
• Develop fundraising principles and policies to ensure effective collection, distribution, and management of raised funds.
• Implement systems and processes for accurate record keeping and reporting of fundraising activities.
• Lead a small team of fundraising professionals who support a comprehensive fundraising program, including major giving, corporate partnerships, general giving, and events.
• Build capacity through on-the-job training and mentoring of fundraising colleagues at both HQ and charity funds.

Requirements:

• At least 8 years of experience in fundraising operations with proven and tangible track record
• Excellent project management capabilities and driving projects to completion
• Have at least 3 years’ experience in managing a team of 2-3 persons with diverse experience
• Demonstrated ability to work well with internal and external stakeholders and management

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Benefits:

• Basic Salary up to $4,200 with yearly increment based on performance.
• Commission is uncap

Job Description:

This is a full time role for a Tele-Sales Manager located in City Hall. Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible for centered around telemarketing and sales, requiring you to achieve sales targets while maintaining high standards in call quality and operational efficiency. You’ll promote the company's services by making telemarketing calls to both existing and potential customers, using your knowledge of these services to engage effectively. A key part of the role involves recognizing opportunities to cross-sell or up-sell, boosting revenue through thoughtful recommendations. Converting company-provided leads into sales is another priority, requiring a proactive and persuasive approach. All interactions must adhere strictly to regulations and quality standards, ensuring compliance at every step. Additionally, you’ll be responsible for keeping the customer database current and accurate, reflecting all relevant updates.

Qualifications:

• Minimum Diploma in Business Management
• Prior experience working in telemarketing or sales function and/or the beauty & wellness industry preferred
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

Job summary: Primarily team lead of space and allocation management and attending to all respective services and partners issues relating to space allocation and utilization

• Lead in overall management of space allocation to ensure that all vessels’ space utilization both headhaul and backhaul is at an optimal target level to maximize profit of trade services
• Liaise with agents, internal and external stakeholders on all tactical/strategic matters, including new services, services reshuffle, vessels’ redeployment plan, phasing in/out option and port change / omissions
• Maintain Trade Services Catalogue and preparation of lifting reports
• Monitor space utilization for transshipment cargoes
• Review agents’ performance on space utilization efficiency
• Review & coordinate with other division stakeholders (i.e. EMD / OPPC / RO) to maximize the backhaul sailing full with both laden and empty container
• Optimize cargo management to ensure P&L optimization
• Lead efforts to implement solutions to address cargo imbalances, optimizing container allocation and improving vessel profile for optimal yield
• Lead response efforts during operational disruptions and develop contingency plans for cargo recoveries and minimize the impact on cargo flow
• Leading and managing the Cargo Flow Management Team.
• Act as deputy Trade Manager during his/her absence as and when required.
• Mentoring CFMT team with both hard and soft skills (Trade Knowledge, Communication skills, Flexibility)
• Collaborates with Trade Manager and cross-functional teams to align cargo flow operations with company’s strategic goals

Job Requirements

• Minimum 5 years of cargo flow experience within similar role
• Experience in leading a team
• Past exp from shipping / freight forwarding industry

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Handle day-to-day operation
• Meet account SLA deliverables
• Manage customer escalation
• Manage operation team and operation cost
• Manage partners
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Escalation are managed and perform timely updates
• Ensure SLA and SLA reporting
• Track cost and drive cost saving
• Work with Service desk team on reporting and SLA
• Define and work to continuously improve the operational ecosystem supporting the accounts
• Coordinate with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Supporting the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Job Requirements:

• Degree / Diploma holder
• At least 4 to 5yrs of relevant experience
• 5 days work (9am to 6.30pm) at Raffles Place
• Bank environment
• Salary $6500 to $8000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Benefits:

• Basic up to $6500
• Full-Time Benefits Entitlement (AWS + Variable Bonuses + Yearly Salary Increment)
• Stable Career Progression / Wide Career Exposure

Working hours and location:

• Central Region (One-North)
• Monday - Friday, Office Hours

Responsibilities:

The incumbent will be essential in designing the institution's infrastructure to address various crisis scenarios, such as civil emergencies, disease outbreaks, and mass casualty incidents, as well as managing the institution's Business Continuity Plan (BCP). Additionally, the role involves developing strategies, policies, and training programs to enhance emergency preparedness across all departments within the hospital. The successful candidate will receive training and mentorship in crisis planning.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Hui Yew Cheong

Registration Number: R24124511

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

• Permanent Employment: Enjoy a stable Basic Salary and Allowance with uncapped Commissions on top
• Prestigious Brand: Represent the leading bank with strong local and regional recognition
• 6-Figure Earning Potential: Achieve an extraordinary income in your 1st year—where preparation meets opportunity (see 'Remuneration' below for details)
• Fast-Track Career Progression: Transition to the High-Net-Worth Client Segment (Priority/Premier/Privilege Banking) in just 2-3 years

Responsibilities

• Attend industry-leading Training programme: Paid Training and Coaching provided (no experience required)
• Serve as a Trusted Wealth Relationship Manager, offering Financial Management solutions such as Wealth Protection, Investments, and other Banking products/services
• Engage clients through Branch walk-ins and/or Tele-prospecting using the Bank’s expansive client database
• Conduct Client Profiling consultations to assess financial needs and goals
• Collaborate with expert teams and utilize cutting-edge digital tools to deliver excellent service
• Ensure compliance with all regulations (training provided)

Remuneration & Benefits (MUST READ)

• Uncapped Earning Potential
• First-Year Income: $80,000-$100,000++ (Fixed + Commissions)
  No Experience: $3,300-$3,600 Basic + $300 Monthly Allowance
  Experienced Bankers or Financial Sales Professionals: Up to $5,000 Basic + $300 Monthly Allowance + Sign-On Bonus
  Commissions: Earn around $10,000 in Quarterly Commissions for achieving 100% Sales Target, with additional UNCAPPED rewards for exceeding targets
• Working Hours:
  Mon-Fri: 8:30AM-4:30PM or 10AM-5:30PM
  Sat: Half-day (until 1-2PM)
• Working Location: Assigned to a Bank Branch (island wide; based on vacanc(ies) available)
• Perks: Overseas Incentive Trips, Awards, Annual Leave, Wellness Allowances, Preferential Staff Rates, and more
• Paid Training: 3-week Classroom Training + 8-9 weeks of On-The-Job Training

Requirements

• Singaporeans ONLY (candidates requiring Work Visa need not apply)
• Minimum Local Diploma, or Bachelor's Degree, of any discipline (per MAS requirements)
• If shortlisted, obtain relevant CMFAS certifications before starting (guidance provided)
• Passion for Wealth Management and a strong drive for exceptional income
• Willingness to work 5.5-day weeks, including Saturday mornings (0.5-day off-in-lieu)

Interested?

• Apply via the "Apply" button.
• For inquiries, contact Mr. Wein Ng at 8837 5170 for a confidential discussion.

We regret that only shortlisted candidates will be notified.

EA Personnel Name: Ng Weineng
EA Personnel No: R1985639
EA License No: 02C4944

Key Responsibilities:

• Manage full spectrum of HR & Office Administrative functions including recruitment, onboarding & offboarding, employee relations, performance management, as well as office administration.
• Ensure compliance with Singapore's employment regulations and HR best practices.
• Review and improve existing HR policies and procedures to enhance workplace efficiency.
• Handle employee engagement, well-being programs, and retention initiatives.
• Address and resolve HR issues, grievances, and disciplinary actions.
• Oversee employee training and development programs.
• Oversee office administration, ensuring seamless day-to-day operations.
• Manage office facilities, supplies procurement, and administrative budgets.
• Ad hoc duties as assigned.

Requirements:

• Bachelor’s Degree in Human Resources, Business Administration, or equivalent.
• At least 3 - 5 years of HR & Admin experience.
• Good understanding of local employment laws and regulations.
• Ability to start work within short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Oversee and manage end to end AML/KYC due diligence checks and compliance matters as required under Capital Market Service (CMS) license requirements
• Develop, implement and maintain a robust compliance framework to ensure controls are in place
• Review, revise and uplift all compliance manuals and policies and procedures, including Enterprise Wide Risk Assessment (EWRA)
• Identify regulatory trends and developments that impact business areas and advise on any material impacts to current activities
• Provide regulatory/compliance advisory support to relevant business units
• Provide advice with respect to marketing requirements of funds in various jurisdictions
• Organize and conduct staff compliance trainings
• Assist with or take charge of ad-hoc projects or tasks as may be assigned from time-to-time

Requirements:

• Degree with min 6 years of relevant compliance experience within the fund management, investment management or capital market service licensed entity or regulatory consulting environment
• Good knowledge of key applicable regulations such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

POSITION SUMMARY

Reporting to the Deputy Director, Talent Management & Capability Development, the hire will be one of the team leads within Synapxe Academy, supervising a total of 3 assistant managers and/or executives in managing the learning operations, digitalization and productivity efforts as well as delivery experience. He/ she is required to work with the rest of the Academy team to drive, support and facilitate transformative learning initiatives, with the view to build a high performing, agile and future-ready health tech workforce in Synapxe.

RESPONSIBILITIES:

• Streamline and set up a strong learning delivery structure for the Academy operations which will enable a good employee experience and is productive.
• Review the Learning and Development Policy to ensure that the policy is updated in line with the learning philosophies and operating model.
• Establish a set of standard operating procedures that will serve as knowledge management and guide for all key learning operations.
• Monitor and track learning budget utilisation, timely completion of mandatory programmes by staff as well as report learning metrics to the various business units and at the organisational level
• Spearhead our learning digitalisation efforts, including procurement of advanced e-learning tools (e.g. virtual reality training), in-house creation of e-learning programmes using the tools and design a structure which will enable the wider organisation to tap on the tools for their learning needs.
• Manage the SuccessFactors Learning Management System, specifically in ensuring seamless setting up of programmes/curriculum, updating of learning roadmaps, rolling out of mandatory programmes, integration with other e-learning platforms such as Udemy as well as accurate recording of learning history.
• Review and establish a common set of contractual terms with external learning vendors and contracting process, which will guide the procurement of learning support and vendor management across the entire Academy team.
• Manage and review enterprise-level learning subscriptions, such as Udemy, Gartner, Singapore Computer Society, to ensure good return-of-investment and cost effectiveness.
• Manage the learning facilities within Synapxe and ensure that they are set up properly to support the delivery of learning programmes.
• Drive all learning marketing and communication efforts; and ensure that all learning touchpoints such as the Intranet and mailbox, are updated and maintained.
• Work very closely with the Competency Development and Governance team to support the learning needs of the organisation. This includes collaborating very closely with them to plan and organise the developmental interventions to support business needs, to ensure that the Synapxe workforce has the right capabilities to support the business.
• As a learning partner to the selected Business Units (BUs), work with BUs to (1) carry out learning needs analysis to identify training needs, (2) identify suitable vendors for training, and (3) support in programme implementation. Be the first port of call when BUs have training-related queries.
• Collaborate with BUs to develop learning roadmaps based on competency frameworks to ensure that the learning needs for employees are clearly reflected for different job grades.
• Facilitate and oversee in-house training programmes for staff such as Group Orientation in an engaging and professional manner.
• Conduct timely reviews of the programmes run by Synapxe Academy to ensure that programmes are effective, and to source for alternative programmes, where relevant.

REQUIREMENTS:

• Degree with more than 15 years of working experience and prior experience in Learning and Development domain.
• Has at least 5 years of supervisory experience managing a small team of at least 3 staff independently.
• Proven track record in managing learning operations and systems, facilitation, programme development, and learning solutions deployment.
• Attainment of the Advanced Certificate in Learning and Performance or other established learning and development certifications would be an advantage.
• Ability to handle intense workload, set up systems and structures in a complex working environment, and project manage a few workstreams at once.
• Good stakeholder management skills and have an enterprising mind to look ahead at the evolving needs of the operations and proactively manage.
• Have a positive, growth and agile mindset, energetic, collaborative, meticulous, and enjoys working in a fast-paced environment with good follow-through.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Purpose

Our client is an Institution teaching Pulic Policy under one of the most reputable University in Singapore. The Institute analyses public policy; builds bridges between thought leaders; communicates its findings to a wide audience; and provides a platform for mature, open, and incisive discussion on Singapore's challenges, options, and direction.

They are looking to appoint a Manager to help manage its Development team, whose primary responsibility is to build strong bonds and networks with existing and prospective donors, with a view to raising funds for the Institute and its projects. S/he will contribute to identifying opportunities; developing and executing campaigns; and managing the day-to-day functions of the team. If you care deeply and are passionate about bettering society, here is where you will find meaning and work that is impactful.

Job Description

• Work closely with Associate Director (Fundraising and Donor Relations) in increasing support from donors; routinely identify and qualify prospective donors for donations.
• Support fundraising through select special projects/ initiatives and solicit gifts from major donors as appropriate.
• Donor/ prospect research and fundraising pipeline building.
• Establish and conduct a comprehensive review of donors/ prospect and support efforts to forge new relationships to build visibility, impact and financial resources.
• Oversight of the donors "thank you" process with the preparation of stewardship and endowment reports, consultation on donors recognition opportunities.
• Manage communication/ correspondence to donors. Prepare all donor(s)' stewardship reports to those providing endowed funds or whose gifts are for specific purposes that require outcome reports.
• Facilitate the management and executive of donor events (e.g. donors recognition receptions, luncheons, dinners, dedication ceremonies). This may require coordination of invitations, speakers, food/ drink, guest lists, etc. with internal and external parties.
• Manage donor/ prospect records and database.

Requirement

• Minimum a Bachelor's degree in any dsicipline.
• Fundraising experience in a non-profit organisation or education institute is preferred. Relationship managers from private banking sectors are welcome to apply
• Exceptional research skills required to thoroughly identify, assess, and engage potential prospects and donors.
• Meticulous attention to detail, good customer service, interpersonal and communications skills.
• Strong administrative and logistical skills.
• Be a good team player and a reliable worker.
• Excellent command of English and capacity to write clearly.
• Experience with organisation and project management skills.
• Good knowledge of MS office applications (Word, Excel and PowerPoint).

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599