Total 3,265 customer experience manager job vacancies in D07 Golden Mile, Middle Road

Job description

Company Description

Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food production.

Role Description

This is a full-time on-site role for a Customer Relations Manager in Singapore. The Customer Relations Manager will be responsible for the acquisition of new clients, developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer complaints. They will be required to act as a representative of Singrass at industry trade shows, conferences and events, and be required to speak at such events when required. They will also be responsible for managing customer data and coordinating with other departments to provide optimal customer service.

Qualifications

· Minimum 3 year of customer service experience, preferably in the sustainability or agriculture industry

· Strong communication and interpersonal skills, ability to build connections and partnerships to deliver results

· Ability to thrive in a fast-paced and ambiguous start-up environment

· Ability to work independently and in a team environment

· Proficient in Microsoft Office

· Fluent in English and Mandarin to communicate with English and Chinese speaking customers

· Experience in project management is a plus

· Diploma in Business Administration or related field

User Experience Management Consultant

Requirements:

• Degree in IT, Management, Psychology, Data Analysis or equivalent
• Minimum 3-5 years of relevant experience
• Understanding of Experience Management concept (CX / DT background is a plus)
• Basic knowledge on XM tools (preferable Qualtrics)
• Research and need analysis capability
• Customer / Partner Journey mapping, Customer segmentation and personas creation
• Service blueprint design
• Collect and coordinate data (rules, survey standards, metrics selection)
• Analytical approaches, reporting and create dashboard
• Implement, roll out and communicate XM as per XM framework (from Nang)
• Candidates can be not fully IT background. Psychology and Data Analyst background are possible.
• Prefer candidates who are skilled in business case calculation, business analysts.
• Excellent communication and interpersonal skills

Interested applicants please forward your updated profile to [email protected]

Job description

• Excellent presentation, communication, writing and organization skills;

• Solid understanding of visual and interaction design theories, tools and best practices;

• Ensure high visual/interaction quality throughout design, implementation to release;

• Apply customer needs and business goals to design holistic thinking process;

• Work closely with design counterparts to align design strategies and maintain consistency across all platforms/screens Expertise in Adobe and Sketch’s design applications.

Job Requirement

• Educational background in HCI, Visual Communication, Interaction Design, Graphic Design or related fields;

• Proven track record of creating simple, useful and delightful experience for international digital products, preferably e-commerce;

• Extensive experience in designing for web and app;

• Attention to detail; hold high standard for craftsmanship;

• Strong design thinking and passionate about creating UX driven solutions;

• Ability to work across different cultures under tight deadlines.

Job description

Company Description

Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food production.

Role Description

This is a full-time on-site role for a Customer Relations Executive in Singapore. The Customer Relations Executive will be responsible for the acquisition of new clients, developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer complaints. They will be required to act as a representative of Singrass at industry trade shows, conferences and events, and be required to speak at such events when required. They will also be responsible for managing customer data and coordinating with other departments to provide optimal customer service.

Qualifications

· Minimum 1 year of customer service experience, preferably in the sustainability or agriculture industry

· Strong communication and interpersonal skills, ability to build connections and partnerships to deliver results

· Ability to thrive in a fast-paced and ambiguous start-up environment

· Ability to work independently and in a team environment

· Proficient in Microsoft Office

· Fluent in English and Mandarin to communicate with English and Chinese speaking customers

· Experience in project management is a plus

· Diploma in Business Administration or related field

We are looking for a dynamic Sales Engineer to drive sales growth across multiple industries, including construction, semiconductor, electronics, and chemicals. Fresh graduates with a passion for engineering and sales are encouraged to apply. Owning a car is preferred for this role.

Key Responsibilities:

• Identify and develop business opportunities by promoting engineering solutions to clients in construction, semiconductor, electronic, and chemical sectors.
• Build and maintain strong relationships with clients, consultants, and industry stakeholders.
• Provide technical consultation and solutions to meet customer requirements.
• Prepare and deliver presentations and proposals to prospective clients.
• Conduct market research to identify new opportunities and stay updated on industry trends.
• Collaborate with internal teams to ensure customer satisfaction and successful project execution.
• Achieve sales targets and report on key performance indicators.

Qualifications:

• Diploma or Degree in Engineering or a related field.
• Fresh graduates are welcome; prior sales experience is a plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving and technical aptitude.
• Highly motivated, results-driven, and capable of working independently.
• Must own a car (preferred).

For interested applicant, kindly send your resume in Word/PDF format to include the following in your resume.

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

License No: 23S1595

Registration No: R23116355

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders.

Our Guest Experience team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalleled service and experiences to our guests.

You'll be in charge of:

Guest Experience Leadership

• Ensure that all guests receive a warm welcome and exceptional service through phone call, email, Whatsapp and other communication channels
• Recruiting, Interviewing and Training of all Guest Experience Team Members.
• Put together SOP’s to address and resolve any guest concerns or complaints promptly and professionally.
• Monitor and maintain the Behold Julien high standards of service quality and guest satisfaction

Team Leadership and Development

• Lead, mentor, and develop the guest services team, fostering a positive and collaborative work environment.
• Set clear performance expectations and provide regular feedback and coaching to team members.
• Conduct training sessions on service excellence, guest interaction, and operational procedures

Operations

• Coordinate with the Behold Julien venues and other departments to ensure seamless communication and service delivery.
• Oversee 7R Table Management System of reservations and seating arrangements to optimize the dining experience and manage guest flow.
• Oversee Zendesk, ticketing software system and ensure that all Guest Experience Agents are fully trained on said operating system.
• Ensure compliance with health and safety regulations and company policies

Service Improvement and Administration

• Continuously evaluate and improve guest service processes and standards.
• Collect and analyze guest feedback to identify areas for enhancement and implement action plans.
• Manage scheduling and staffing to ensure adequate coverage during peak times.
• Maintain accurate records of guest interactions, incidents, and feedback.

Qualifications:

• Minimum of 5 years of experience in guest services within the fine dining establishment.
• Minimum 1 year of experience with Seven Rooms Table Management system.
• Strong understanding of fine dining operation and service standards.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Proficiency in Microsoft Office Suite and restaurant management software.
• Availability to work flexible hours, including evenings, weekends, and holidays

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

We are looking for a friendly, dynamic, and customer-oriented individual to join our vibrant team. If you're passionate about delivering excellent service, creating a welcoming atmosphere, and supporting our community of entrepreneurs, freelancers, and professionals, this could be the perfect role for you!

Key Responsibilities:

• Serve as the first point of contact for all guests and members, ensuring a warm and welcoming environment.

• Handle inbound inquiries, providing accurate information and directing them to the appropriate departments.

• Maintain a high level of professionalism while providing exceptional customer service in a fast-paced environment.

• Monitor and maintain the reception area, ensuring it is clean, organized, and well-stocked with necessary supplies.

• Process administrative tasks including membership registrations, invoicing, and handling payments.

• Support community engagement by coordinating member events, activities, and networking opportunities.

• Collaborate with the operations team to ensure smooth day-to-day operations of the coworking space.

Requirements:

• Bachelor's Degree or Diploma in any field.

• Good verbal and written communication skills.

• Friendly, approachable, and proactive attitude with a passion for helping others.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.

• Ability to multitask, prioritize, and work efficiently under pressure.

• Attention to detail and problem-solving skills.

• Relevant experience in operations management or leasing roles preferred.

• Ability to work independently.

Customer Service and Operations Coordinator (Full-Time)

Since 2013, Joy Music Studio is an established music school in Marine Parade offering a variety of instrument choices and professionally equipped studios, we are known for our enthusiastic teachers and customized approach for learners.

We are currently looking for a motivated and friendly Customer Service and Operations Coordinator (Full-Time) to join our joyful team at our Marine Parade location.

Why choose us? Our team is the heart of our music school so we work hard to create place where you will be proud to work here every day.

Below are some of the benefits we offer:

• Competitive Salary and Bonus Incentive Programs
• Paid Annual Leave and Medical Leave
• Medical Insurance Coverage
• Mentorship and training support
• Fun, energetic environment where the entire team often collaborate musically together
• Employer sponsorship of related certification/skills development
• Special rates for music lessons at our school
• Convenient location and good food next to Marine Parade MRT and Parkway Parade Mall

Commitment Requirement:

• Commitment levels: Full-Time 42 hours/week, on-site
• Available to work on weekends and weekday afternoons/evenings

Role & Responsibility:

Sales

• Respond effectively to enquiries (walk-in customers, online, email, phone)
• Proactively manage customer leads to encourage trial sign-ups
• Nurture lead funnels, arrange for trial lessons, and sign-up new students

Operations & Customer Service

• Oversee day-to-day operations and administration at the centre
• Maintain and organize software used for scheduling, customer management, invoicing
• Prepare and send student invoices accurately and on-time
• Coordinate communications between the school, parents, students, and teachers effectively

School Activities, Marketing & Promotions

• Support marketing/promotion activities when requested
• Help plan or coordinate school activities such as concerts, workshops, camps, programs

Help create a friendly, positive, and professional environment within the school

• Greet students/parents and create a warm, welcoming environment
• Build and maintain good relationships with parents and students
• Assist with training/orientation new team members

Here's what we are looking for:

• 1 year + in music or education/tuition related industry
• 1 year + in customer-facing or operations related roles
• Key skills: personal initiative, detail-oriented, team player, problem solving, multi-tasking
• You Smile ALOT; a bright and cheerful personality with confident communication skills
• Past experience working with parents, children and teens
• Past experience learning music, performance arts, or music production a BONUS

To apply, please send your CV and Cover Memo to [email protected]. We look forward to hearing from you!

- conduct daily briefings to company staff

- arrange for monthly events

- in charge of roster deployment for staff

- rapport with existing and walk in customers

- provide the profit and loss report

- conduct trainings to in house staff

- ordering and purchasing of shop necessities

- sourcing for new artistes

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

· Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

We are the leading distributor of photography equipment and supplies in the camera industry looking for a suitable candidate to join our team.

Job scope and duties;

1. Managing marketplace platforms Sopify, Lazada & Shopee.

2. Proceed daily online order, picking and packing.

3. Serve walk-in customer and response to online customer enquiry via phone call or platform.

4. Manage online daily sales promotion and campaign deals.

5. Asst to pack the dealer's order.

6. Assist in internal and external audits for stock take.

7. Prepare invoice, PO, DO and Packing list.

8. Other admin and ad-hoe duties upon requested.

Our client, a well-established work space, is seeking a dynamic, hard-working, and presentable customer relations representative to work on all Customer Service needs for their centre. Looking for a presentable customer relations representative to play a vital role in enhancing customer satisfaction and elevating employee morale.

• Work Life Balance.
• Dynamic working environment.
• Well established company.

You would be based on site to assist in daily operations.

Responsibilities

• Addressing customer concerns
• Resolving disputes
• Reception work
• New client management
• Liaising with various departments to provide timely solutions
• Responding to phone calls, emails, and chat messages from customers
• Updating customer profiles
• Documenting interactions to keep track of progress
• Acting as a liaison between the company and its customers
• Providing helpful solutions to customer needs.

Qualifications and Experience

• Education: Business Course
• Experience: 2-5 years of front office experience
• Must be based in Singapore already with legal rights to work - Required
• Prior experience working in Co-Working spaces, Flexible Workspaces, Serviced Offices OR Hotel Front Desk is REQUIRED.
• As you will be dealing with international customers a high level of English is Required.
• Willing to be proactive and multitask
• Knowledge and skills
  • Secretarial skills
  • MS Office/computer skills
  • Customer service skills
  • Office management skills

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

Sembcorp has a balanced energy portfolio of 21.2GW, with 14.4GW of gross renewable energy capacity across 10 countries*.

Its urban development projects span over 14,000 hectares across Asia and have generated over 377,000 employment opportunities and attracted close to US$50 billions of investment capital.

Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices.

For more information, please visit www.sembcorp.com.

Purpose and Scope

Scrutinize and review major investments and advise on legal risk in industrial parks, ready built factories/warehouses (RBF/RBW) and commercial and residential property projects including M&A / divestments, corporate restructuring, leases and other contracting requirements for day-to-day business.

Key Roles and Responsibilities

• Advising on Joint Venture matters (including JV governance).
• Liaise with business units on governance and compliance related matters in respect of frameworks and policies initiated by the Sembcorp Group Legal and Group Ethics & Compliance function (including anti-bribery/corruption) supporting the rollout of these policies (including assistance with training) and implement and monitor compliance on such policies and frameworks.
• Assess the impact of new/amended regulations on the business and present to the managements appropriate steps that may be taken in countering the impact and/meeting legal requirements.
• Participate actively in front line negotiations and interface with customers, business partners, suppliers, contractors etc.
• Work with Sembcorp Urban and Sembcorp Group functional teams i.e. Finance, Business Development, Procurement and other corporate services units in identifying, mitigating and managing legal and compliance risks on activities, businesses and projects.
• Understanding the commercial objectives, strategy, pressure points of the business, reasonable operational knowledge with a view to identifying and assessing the risks and legal issues involved, and effectively communicating this to the business unit or project team to enable them to make well-informed business decisions.
• Liaising with external counsel, regulators, and other stakeholders to ensure the Company's legal and regulatory obligations are met.
• Handling pre-litigation legal disputes and inquiries and (where necessary) representing the Company in the litigation and other legal procedures
• Provide legal support and advice to senior management and all internal stakeholders on legal and compliance matters.
• Lead or support other projects and tasks as may be required from time to time.

Qualification, Skills, and Experience

• Bachelor’s degree in laws (or equivalent) and admitted as a lawyer in Singapore.
• Minimum 6-8 years of relevant legal working experience. Experience working in the real estate industry on cross border matters and working with an international multi-national company would be an advantage.
• Experience with projects in Indonesia, Vietnam or India and/or ability to speak Bahasa Indonesia or Vietnamese would be an advantage.
• Excellent communication skills in English (written and spoken)
• Good knowledge of commercial law especially land law, the law on enterprises, the law on investment. Knowledge and experience with cross border transactions would be an advantage. Experience with corporate structuring in a property business would be an advantage.
• Proficiency in MS Office (Word, Excel, PPT)
• Strong problem solving, organizational and analytical skills.
• Pro-active, possess utmost integrity and honesty, have a flair for legal work.
• Ability to work independently and take on problems which have no precedent or clear options available.
• Willing to travel when required.

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

· Institution-first Mindset – Put the interest of the Group ahead of individual interests.

· Collaboration – Deliver through collaborating across markets, businesses, and functions.

· Accountability – Hold team and self-accountable to deliver on our commitments.

Apply today to be part the team that Drive Energy Transition!

#OneSembcorp #DriveEnergyTransition #Urban # Sustainability

• Team Leadership: Provide direction, motivation, and support to the team to achieve organizational goals.
• Goal Setting: Set clear objectives for the team, aligning them with broader company goals.
• Strategic Planning: Develop and implement strategies to improve efficiency, productivity, and performance.
• Decision-Making: Make key decisions that impact team operations and overall business outcomes.
• Resource Management: Allocate and manage resources (budget, tools, personnel) to ensure optimal output.
• Team Development: Train, mentor, and support employees’ professional development to foster growth and skill improvement.
• Performance Evaluation: Conduct regular performance reviews, providing feedback and setting goals for improvement.
• Conflict Resolution: Address and resolve conflicts within the team or between departments to maintain harmony and productivity.
• Communication: Facilitate effective communication within the team and with upper management, ensuring everyone is informed.

At TeleClick, we are committed to creating exceptional employee experiences where everyone is provided with equal opportunities for individual professional growth.

Job overview

Your primary responsibility is to achieve customer satisfaction and ensure long term partnerships with existing and new customers. If you are hardworking and sales-driven, we are looking for you!

Job description

-Achieve and exceed sales target assigned

-Attend to customers’ enquiries on timely basis

-Provide excellent customer service and handle feedback and complaints

-Maintain and develop customer relationships through an individual approach

-Engage in telemarketing to make appointments with potential leads

-Be proactively engaged in maximizing sales opportunity

-Process and arrange sales of product and liaising with internal department

-Consistent follow up after-sales and handle related paperwork

-Prepare for meeting and document sales activities

-Upkeep knowledge of sales, promotions, policies and product

-Perform other duties as assigned

Job requirements

-Highly responsible and reliable

-Has initiatives to problem solve, positive attitude, fast learner

-Outgoing with strong sales skills

-Excellent communication and interpersonal skills

-Result and customer oriented

-Hardworking and good physique

-Desire to thrive in a collaborative environment where team work is the key to success

-Min. Diploma or Fresh grad, willing to learn

We are expanding and welcome all service-oriented individuals to join us.

If interested, please send resume to [email protected]

*Only shortlisted candidates would be notified*

JOB PURPOSE

Provides professional services on corporate secretarial matters for a portfolio of clients, including incorporating and managing corporate structures. This role may require managing a team, and assisting the Manager or Director to streamline processes, increase revenue & productivity and enhance staff morale.

KEY RESPONSIBILITIES

• Manage a portfolio of clients by providing full set of corporate secretarial services;

• Ensure compliance with the Companies Act, Listing Rules and other regulatory and statutory requirements; Maintain good relationship with clients;

• Build opportunities for additional services providing to existing clients;

• Assist in maintaining smooth operation of the team;

• Supervise and review subordinates’ work including performance review and progresses

• Assist to monitor & manage the productivity and effectiveness of the team;

• Oversee issuing of invoices and ensuring payments are made;

• Ensure filing deadlines are met;

• Prepares resolutions and correspondences to clients;

• Provide advices to clients on ad hoc matters;

• Reduce debtors’ days;

• Monitor completion of time sheets; Perform other duties as assigned.

JOB SPECIFIC REQUIREMENTS

• Degree holder; member of ICSA;

• Minimum 6 to 8 years’ relevant experience gained from professional firms/CPA firm/law firm ;

• Prior experience in client servicing environment is an advantage;

• Good knowledge of corporate secretarial practises and be familiar with Companies Act and regulations of regulatory bodies;

• Intermediate knowledge of Viewpoint is preferred.

• Excellent command of both spoken and written English.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Manager/Senior Manager, Internal Audit is responsible for leading the internal audit function to ensure the effectiveness of risk management, control, and governance processes. This role involves developing and executing a comprehensive audit plan, providing strategic insights, and ensuring compliance with regulatory requirements.

Key Responsibilities:

• Audit Planning and Execution:
• Develop and implement a comprehensive internal audit strategy and risk-based internal audit plan.
• Lead and conduct audits to assess the effectiveness of internal controls, risk management, and governance processes and identify areas for improvement.
• Provide strategic recommendations to enhance risk management and governance processes.
• Ensure audits are completed on time and within budget.
• Risk Management:
• Identify and assess areas of significant business risk.
• Provide recommendations to mitigate risks and improve processes.
• Monitor the implementation of audit recommendations.
• Reporting:
• Prepare and present audit reports to senior management and the audit and risk committee.
• Communicate findings and recommendations clearly and concisely.
• Track and report on the status of audit issues and management actions.
• Leadership and Development:
• Lead, mentor, and develop the internal audit team.
• Foster a culture of continuous improvement and professional development.
• Stay updated on industry best practices and regulatory changes.
• Compliance:
• Ensure compliance with internal policies, procedures, and regulatory requirements.
• Coordinate with external auditors and regulatory bodies as needed.

• Chartered Accountant, Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Professional certification such as CIA, CPA, CISA are highly desirable.
• Minimum of 10 years of experience in internal audit, risk management, or related fields, with at least 5 years leading an internal audit and risk assessment function.
• Strong knowledge of auditing standards, risk management, and regulatory requirements.
• Excellent analytical, communication, and leadership skills.
• Ability to work independently and manage multiple priorities.

Key Competencies:

• Strategic thinking and problem-solving skills.
• High ethical standards and integrity.
• Strong interpersonal and communication skills.
• Ability to influence and build relationships with stakeholders at all levels.

Audit Assistant Manager/ Audit Manager | Up to $6000 basic | Central

* Excellent career progression

* Client is an established accounting firm

* Monday – Friday | 9am – 6pm

Responsibilities:

The Audit Manager manages a portfolio of engagements which includes client acceptance, engagement planning, execution and finalization of an audit engagement. He/She is fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored. He/She also serves to develop and maintain long-term client relationships and value-add to the audit firm by identifying new business development opportunities.

The Audit Manager review and provides key technical expertise to ensure the quality of audit work performed is in compliance with professional standards and requirements.

He/She contributes towards continuous improvement in audit methodology and process. He/She will also assume a greater role in professional development activities such as training, staff recruitment and resource planning.

Requirements:

* Min. Bachelor’s Degree or equivalent

* Min. Audit AM/Manager (minimum 4 years experience)

* Advantageous to have experience in handling corporate and individual clients

* Excellent communications & presentation skills

* Ambitious, self-driven, highly motivated & able to work well both individually and in a team

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

Admin Assistant (Admin & Customer Service)

Manning of General Office counter;

• Attend to queries from students, parents or members of public (phonecalls & walk ins)
• Assist in general administrative and student related duties

- Follow up with absentees

- Checking of documents for Financial Assistance application

- Inform parents on Financial Assistance outcome

- Guide staff for incident report

- Preparing early dismissal slip for unwell students

- Updating of daily student attendance

• Assist in records management (incident report and late list)
• Assist in other office or admin duties assigned by the Authority

Qualifications, skills and experience:

• At least 1 years of working experience as a receptionist or doing admin in a secondary school environment.
• At least GCE ‘N’ level certification
• Able to communicate and write well in English and at least one other language.
• Possess good communication skills and able to work independently as well as a team player.
• Able to use Microsoft Office applications such as Word and Excel

Contract Period: From 1 Jan 2025 to 31 Dec 2025.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 30 mins lunch break
• Fridays: 7:00am to 3:30pm, inclusive of 30 mins lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Bendemeer Secondary School, 1 St Wilfred Road, Singapore 327919

Key Responsibilities:

• Provide both on-site and remote technical support for end-user devices (desktops, laptops, mobile devices, etc.).
• Troubleshoot and resolve hardware, software, and network-related issues efficiently.
• Manage and maintain network infrastructure, including routers, switches, firewalls, and other networking equipment.
• Perform regular system and network monitoring to ensure uptime, stability, and security.
• Document technical processes and prepare detailed reports on technical incidents.
• Travel between customer locations as required to provide on-site support and troubleshooting.
• Participate in client platform implementation or upgrade projects as assigned.
• Follow up with vendors for hardware replacements and maintenance.

Requirements:

• Proven experience in end-user computing (EUC) support and network administration.
• Strong knowledge of operating systems including Windows, macOS, and Linux.
• Familiarity with networking technologies (LAN, WAN, VPN) and troubleshooting tools.
• Hands-on experience with Microsoft 365, SharePoint, OneDrive, and Microsoft Active Directory.
• Excellent problem-solving skills with the ability to work independently and manage multiple tasks.
• Strong communication skills and the ability to document processes and technical issues clearly.
• A proactive, independent, and results-oriented approach with a "can-do" attitude.
• Willingness to travel to customer sites as required.

Preferred Qualifications:

• Experience in hardware lifecycle management, including vendor coordination for replacements.
• Certifications in relevant IT/networking fields (CompTIA Network+, CCNA, etc.) are a plus.

Key Responsibilities

• Review tender specifications, contract terms, and project requirements to develop comprehensive tender proposals.
• Coordinate with internal teams and stakeholders to gather required information and align submissions with company capabilities.
• Develop and maintain a detailed schedule to manage multiple tenders efficiently.
• Analyze and interpret technical and commercial requirements to ensure compliance.
• Conduct risk assessments and identify potential challenges for each tender.
• Prepare competitive cost estimates and support pricing strategies.
• Lead and oversee the preparation of tender documentation, ensuring accuracy and professionalism.
• Negotiate and liaise with clients, contractors, and suppliers as necessary.
• Provide regular updates and reports on tender progress to senior management.

Requirements

• Proven experience in tender management, specifically in the electrical trade.
• Strong understanding of electrical systems, technical specifications, and project requirements.
• Exceptional organizational skills, with the ability to manage multiple tenders simultaneously.
• Excellent attention to detail and the ability to meet tight deadlines.
• Strong communication and negotiation skills.
• Proficiency in MS Office and tender management tools.

Thank you for your application and we regret that only shortlisted applicants will be notified

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EA (18C9514/R23118479)

Customer Sales Support Responsibilities:

- NDA/Agreement sign

- Support qualifying partners

- Assist in identifying potential people to engage and arrange the meetings

- Shipping & Logistics support

- PO/PL Netsuite work for customers and vendors

- Training provided for Netsuite

APAC Orders Desk (SG office)

- Manage regional consigned inventory with global operations team, ensuring optimal stock levels.

- Manage local inventory of products, improving traceability and reducing discrepancies.

- Collaborate with sales, marketing and operations teams to forecast inventory needs and plan accordingly.

CPS India Orders Desk (SG Office)

- Manage shipping and handling of goods going in and out of APAC office.

- Process orders and invoices.

- Collaborate with CPS operations and logistics to ensure smooth order processing and delivery.

- Conduct inventory checks against physical inventory.

Office Admin Responsibilities:

· Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands

· Organize and schedule meetings and appointments

· Maintain office policies as necessary

· Organize office operations and procedures

· Manage company inventory and office equipment assets

· Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time

· Manage contract and price negotiations with office vendors, service providers, and office lease

· Participate actively in the planning and execution of company events

· Organize orientation and training of new staff members

· Manage Leave balances of the Staff with Financial controller

· Manage petty cash/Corporate Bank account

· Ensure security, integrity, and confidentiality of data

· Provide general support to visitors and Adhoc activities

· Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved

· Monitor and maintain office supplies inventory

· Maintain a safe, secure, and pleasant work environment

Business manager requirements:

- Proven office management, administrative, or assistant experience

- Knowledge of office management responsibilities, systems, and procedures

- Excellent time management skills and ability to multitask and prioritize work

- Attention to detail and problem solving skills

- Excellent written and verbal communication skills

- Strong organizational and planning skills

- Proficient in Microsoft Office

- Knowledge of accounting, data, and administrative management practices and procedures is a plus

- Knowledge of clerical practices and procedures is a plus

- Knowledge of human resources management practices and procedures is a plus