Total 79,447 customer experience manager job vacancies in Singapore

Responsibilities:

• Manage the team to provide quality support services to customers and ensure that issues and enhancements are addressed promptly and effectively.
• Act as coach and mentor to team members, define standards, monitor performance and provide leadership.
• Translate management strategic initiatives into objectives for team members.
• Establish working relationship with assigned customer accounts and understand thoroughly the customer’s issues and needs.
• Communicate requirements to development or support team to ensure timely address of customer needs.
• Monitor customer issues through working with the rest of IT and communicating the resolution plan to customers.
• Solicit customer feedback and communicate any complaints to the IT management so that they can be addressed.
• Manage projects as assigned from time to time.
• To plan and execute continuous improvement for applications reliability, performance and enhancements.

Requirements:

• Excellent working knowledge of Applications and account management skills.
• Business Operation knowledge is required.
• Working knowledge of robotics preferred.
• Power builder Programming, Exceed WMS and/or FAMS
• Able to communicate ideas effectively.
• Good customer relationships.
• Able to work under pressure, and must be results -oriented.
• Analytical and meticulous in his work.
• Able to multi-task.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Overview: -

• Monthly Salary: Up to $5500 + AWB + Bonus (depend on EXP)
• Location: Loyang (Pasir Ris)
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Oversee and lead the project team to ensure product deliver is within the stipulated time.
• Manage existing clients and meet new clients to generate more project.
• Liaise with client regarding product specification & requirements, cost, quality of a project and provide a quotation on it.
• Coordinate with internal team member (tool designer and engineering on design for manufacturing (DFM)) to ensure the product created meet client expectation.

You will need: -

• Minimum 2-4 years of relevant experience with managing skills in manufacuring industry.
• Relevant experience in manufacturing on moulding environment & mechanical product design will be an added advantage.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The incumbent will act as one of the faculty liaisons at Science Dean’s Office for the Master’s programmes at the NUS Faculty of Science in response to the suite of Programmes’ rapid expansion. The dedicated person will help to ensure the smooth delivery of the sought-after self-financing programmes and ensure their service standard. By working with the Programme Managers, Programme Directors and the Deanery members at the Faculty of Science, he/she will manage the Programmes’ end-to-end administration including admission, programme management, alumni relations, and other related portfolios. Duties and responsibilities include, but are not limited to the following -

• Work closely with both internal and external stakeholders for the overall administration of the Master’s programmes throughout the student lifecycle.
• Support the MSc programme operations lead to work with departments on various administrative responsibilities, including managing applications, enrolment processes, and maintaining student records.
• Facilitate the coordination and development of programmes, prepare regular faculty-level circulars and act as the secretariat for faculty-level postgraduate executive committee.
• Gather necessary teaching feedback information and perform data analysis for the Faculty to gain insights into the programme quality.
• Help coordinate events and foster a sense of community within the faculty.
• Other ad-hoc admin duties when necessary.

Qualifications/Requirements/Other Info

• Degree from a recognized university, postgraduate degree preferred
• Programme management experience, preferably 4+ years of experience as programme coordinator and partnership development in the higher education sector
• Organizational skills
• Strong oral and written communication skills
• Networking and event management skills
• Motivated, self-starter with ability to contribute to strategic planning, and perform duties independently.

- Remuneration is based on a 12-month salary structure, with annual variable bonus which is subject to incumbent’s performance and the University/School’s prevailing remuneration policies.

- The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

[Job ID: 763640]

Responsibilities:

• Aligning IT strategies with overall business goals and analyze business requirements and technological trends to develop strategic IT plans that enhance efficiency, productivity, and competitiveness.
• Responsible for managing resources such as budget, personnel, and equipment efficiently. This involves allocating resources effectively to projects, ensuring that projects stay within budget, and optimizing resource utilization.
• Lead and supervise a team of IT professionals, including system administrators, developers, analysts, and support staff. Provide guidance, support, and mentorship to ensure that the team operates cohesively and efficiently.
• Oversee various IT projects, from conception to completion. This includes defining project scope, setting timelines, allocating resources, monitoring progress, and ensuring that projects are delivered on time and within budget.
• Work with external vendors and service providers to procure software, hardware, and services. Evaluate vendor proposals, negotiate contracts, and manage vendor relationships to ensure that the organization receives the best value for its investment.
• Responsible for ensuring the security of the organization's IT infrastructure and data. This involves implementing cybersecurity and security measures, such as firewalls and encryption, monitoring for security breaches, and ensuring compliance with relevant regulations and standards.
• Evaluate new technologies and assess their suitability for the organization. Oversee the implementation of new systems and technologies, ensuring a smooth transition and minimal disruption to business operations.
• Oversee the provision of technical support to end-users and ensure that their IT needs are met. Organize training programs to educate users about new technologies and best practices.
• Identify and mitigate risks related to IT systems and infrastructure. This includes developing disaster recovery and business continuity plans to ensure that critical systems can be restored in the event of a disruption.

Job Requirements:

• At least 10 years of relevant working experience is required.
• Degree in Computer Science / Information Technology or equivalent.

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EA License no.: 07C5771
EA Personnel Reg. No.: R22107257
EA Personnel Name: Li Wai Chun

[Job ID: 779575]

Responsibilities:

The Automation Project Manager is responsible for leading and managing automation projects from initiation through completion. This role involves working closely with cross-functional teams to ensure that automation solutions are delivered on time, within scope, and within budget. The Automation Project Manager will also oversee the deployment of automation technologies, manage project risks, and ensure that all project milestones are achieved.

1. Project Planning and Management:Develop detailed project plans, including scope, timelines, resource allocation, and budgets.
   Define project objectives, deliverables, and success criteria.
   Coordinate and manage project activities to ensure timely and successful completion.
   
2. Stakeholder Communication:Act as the primary point of contact for all project-related communications.
   Provide regular updates on project progress, risks, and issues to stakeholders and senior management.
   Facilitate meetings and presentations to review project status and address any concerns.
   
3. Team Leadership:Lead and mentor project teams, including automation engineers, analysts, and other relevant personnel.
   Assign tasks, set expectations, and monitor team performance.
   Foster a collaborative and productive work environment.
   
4. Technical Oversight:Oversee the design, development, and implementation of automation solutions.
   Ensure that automation technologies align with organizational goals and standards.
   Collaborate with technical teams to troubleshoot and resolve technical issues.
   
5. Risk Management:Identify potential project risks and develop mitigation strategies.
   Monitor project risks and implement contingency plans as needed.
   Ensure compliance with all relevant regulations and standards.
   
6. Budget and Resource Management:Develop and manage project budgets, including tracking expenses and ensuring cost control.
   Allocate resources effectively to meet project requirements.
   Ensure that projects are delivered within budget constraints.
   
7. Quality Assurance:Implement quality assurance processes to ensure that automation solutions meet established standards and requirements.
   Conduct post-implementation reviews to assess project success and identify areas for improvement.
   
8. Documentation and Reporting:Maintain comprehensive project documentation, including project plans, status reports, and technical specifications.
   Prepare and present reports on project performance, outcomes, and lessons learned.
   
9. Any other ad hoc duties assigned

Requirements:

[Must]

• Proven experience managing automation or robotics projects, preferably in warehouse or supply chain environments.
• Strong knowledge of autonomous technologies, including AGVs and robotic systems.
• Able to travel overseas when required (Asia & Middle East markets) (less than 6x a year)
• Excellent organizational and leadership skills, with the ability to manage multiple projects simultaneously.
• Familiarity with safety and quality control protocols within industrial or warehousing environments.
• Strong problem-solving and communication skills, with the ability to manage stakeholders effectively.
• Proficiency in PM software and tools

[Advantage]

• Relevant certs eg PMP, Six Sigma

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We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

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EA License no.: 07C5771
EA Personnel Reg. No.: R22107257
EA Personnel Name: Li Wai Chun

• Market Entry Strategy: Develop and execute market entry strategies for China, leveraging legal expertise to navigate regulatory requirements and optimize market penetration.
• Partnership Development: Identify, negotiate, and establish strategic partnerships with educational institutions, corporations, and government entities in China, ensuring alignment with company objectives and legal standards.
• Legal Compliance: Ensure all business activities comply with Chinese laws, regulations, and company policies, providing legal advisory support as needed.
• Sales and Revenue Growth: Drive revenue generation through effective sales strategies, pricing models, and contract negotiations, utilizing legal expertise to draft and review agreements.
• Competitive Analysis: Monitor competitive activities, market trends, and legal developments to anticipate changes and maintain competitive advantage.
• Stakeholder Management: Serve as the primary liaison for stakeholders in China, fostering strong relationships and delivering exceptional customer service.

Duration: 3 months (Convertible to Perm)

Location: Ang Mo Kio

Working Hours: 5.5 days per week

Responsibilities:

• Responsible as Overall on site in-charge for property management services under the contract with the client
• Responsible for smooth building/facilities management operation including developing guidelines/SOP and advise Client with options available and best resolution based on requirements, Client practices and site circumstances
• Responsible for incident control, management, activation of rightful parties for incident response and timely reporting/escalation
• Responsible for maintenance and upgrading activities including power shutdown for High Tension/Low Tension HT/LT serving/genset load test, cyclical replacement works from planning, execution till defects closure
• Responsible to advise Client and make recommendation ensuring its maintenance regime by contractors is timely, appropriate and adequate and licenses renewal / authorities’ submission are in compliance with latest authorities’ requirements, Acts, Regulation, Singapore standards, Code of Practices
• Responsible for preparation of annual OPX/CAPEX Budget, its control and monitoring

Requirements:

• Degree in Electrical Engineering / Mechanical & Air-conditioning Engineering or equivalent
• At least 8 years of relevant experience in managing similar facilities and data centre facilities, with three (3) years managerial roles in similar project scale and competent to handle key building infrastructure systems, and FM200, VESDA, CRAU, BMS
• Compulsory certification: bizSAFE Level 2, CERT training/ WSQ Respond to Fire & HazMat Emergency and WSQ Implement Incident Management Process.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Working Hours- Mon to Fri: 8.00am - 5.10pm

Working Location : Pioneer Mrt (Company provided at location like AMK, TPY, Woodlands, Tampines, Bedok,CCK and etc)

Permanent Role + VB + 21 AL

JOB Description

Strategic

1. Perform Spend Analysis to support sourcing strategy and annual plan development for company

2. Perform study of supply market intelligence (market, vendor, product, commodity, etc) for company

3. Drive procurement cost reduction initiatives within company

Operation

1. Conduct tenders in accordance to Division and make recommendations to Tender Committee

2. Understanding and influencing sourcing project / business requirements. Identify opportunities that focus on cost reductions, efficiencies/quality improvements, risk mitigation, industry and supply trends and shifts in technology

3. Supplier Classification, Relationship Management and contract management

Responsible Sourcing

1. Supplier assessment and due diligence: Conduct assessments and audits of current and potential suppliers to evaluate their compliance with ethical, social, and environmental standards. Identify risks and areas for improvement and collaborate with suppliers to drive corrective actions.

2. Supplier performance monitoring: Establish metrics and key performance indicators (KPIs) to evaluate supplier performance in responsible sourcing. Regularly monitor and evaluate supplier performance, providing feedback and guidance to drive continuous improvement.

Business Process Analyst for AX/D365

System evaluation and enhancement: Assess the effectiveness of current procurement systems and tools. Identify gaps, inefficiencies, and user pain points. Collaborate with IT and procurement teams to recommend system enhancements to improve functionality, usability, and data integrity.

Requirements:

· Minimum Degree in Supply Chain / Business Management or other related field of studies.

· Minimum 8 years’ relevant experience.

· Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW.

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

We regret that only shortlisted candidate will be notified.

K N Tan Registration Number: R1768143 EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: 7YRN12OPT24

• Location: Jurong Island
• Company Transport will pickup at Lakeside MRT

• Handles customers’ orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales order creation. Check invoices before sending out to customers.
• Coordinates with customers on the status of orders and delivery dates
• Provide effective responses and rapid resolutions to customer enquiries through close liaison with Operations, Distribution, Sales and Marketing.
• Coordinates the PSO services to customers and internal functions. Ensures all PSO events are recorded and have correct invoices for all PSO events.
• Influence the customers’ perception through strong customer focus and professionally presented calls and replying emails. Adherence to call and email quality and performance accuracy against defined process.
• Build strong collaborative relationships with other departments particularly Sales, Marketing, Production and Distribution team. Work as a team on the root ause analysis and improvement that involves various department processes as appropriate and to improve business operations.
• Escalate to Customer Service Manager for the complex and non-routine issues. Seek guidance and alignment.
• Accurate and maximum utilisation of SAP functionality in maintenance of customer master database particularly Telequery to capture all customer enquiries.
• Establish compliance with safety standard, policies and procedures
• Evidence a strong personal commitment to Safety in the Customer Service Team
• Promote corporate values of the company

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Responsibilities:

• Patient Registration
• Appointment booking for patients
• Frontline counter duties
• Call centre scope
• Data Entry
• Other ad hoc duties as assigned

Requirements:

• Minimum Nitec/ Diploma in any field of study
• Entry level - no related exp needed, training provided
• Open to work 2 or 3 shift preferred

*We regret to inform that only shortlisted candidates will be contacted*

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: PSA

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Benefits:

• Entry level welcome and training provided
• Upon completion of 12 months contract, candidate will be entitled to 1 month bonus

Working Days and Timing (rostered):

• 5 days work week: Monday to Friday 8:30am - 6pm
• 5.5 days work week: Monday to Friday (8.30am to 5:30pm) & Saturday (8.30am to 12.30pm)

Job Description:

This is a contract role for a Customer Service located in ALPS Ave. Our client, one of the largest and most trusted global shipping and logistics companies, ships and tracks domestic and international deliveries. You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Candidates without any experience are welcomed! On-job training will be provided once onboard.

Summary:

• Chinese Language Tuition Centre
• Location: Tampines
• Work Week: 5 days (off on Mondays & Tuesdays)
• Performance bonus
• Medical coverage
• Career Advancement

Key Responsibilities:

• Provide information and processing paperwork related to student enrollment and admissions
• In-charge of school fee collection and issue invoice
• Answer general inquiries from students or parents about the centre
• Handle administrative / operational tasks of the school
• Other ad-hoc admin duties

Requirements:

• Bilingual in Mandarin to liaise with Mandarin speaking parents and children
• Slight experience in customer service required

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Descriptions

• Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.
• Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.
• Prepares accurate pricing of part orders and returns
• Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding
• Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer, severity of system issue, and preferred carrier.
• Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.
• Maintains professionalism in working relationships with team, customers and others within the company.
• Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.
• Ad-hoc tasks/duties assigned by Superior

Requirements

• Minimum Diploma/Degree
• Outstanding problem solving, follow-through, attention to detail and organizational skills.
• Ability to multi-task in an extremely fast paced environment.
• Proficient in IT Skills (Microsoft packages, ERP system experience).
• Ability to maintain professionalism and courtesy under pressure.
• Ability to multi-task and remain composed under pressure, professionalism, written and oral communication skills, and strong team and customer orientation.

f you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Acquire new clients through direct outreach, referrals, and leveraging existing networks.
• Execute outbound campaigns (phone calls, emails, etc.) to generate sales opportunities.
• Identify and explore opportunities in both new and current markets.
• Develop and customize proposals to address each client's unique business needs.
• Engage with clients to understand their requirements and provide tailored solutions.
• Formulate strategies for lead follow-up and identify new prospects to pursue.
• Prepare and present pitches and presentations to prospective clients.
• Collect client feedback and make necessary adjustments to improve offerings.
• Build and maintain strong, long-term relationships with current and potential clients.
• Ensure high-quality customer service through regular follow-ups with clients.
• Convert proposals into finalized, signable contracts.
• Offer reliable feedback and provide after-sales support.
• Sustain meaningful relationships with existing clients to ensure continued business and client retention.

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.
• Able work at container site office.
• 6 working days

Our Client is in the Aerospace Industry. Due to their current expansion plan, they are looking for an Operation Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibility

• Lead the operations team to meet KPIs in HSE, Quality, Delivery, Cost, and Productivity.
• Build and develop the team to ensure consistent and improved performance year-over-year.
• Foster a proactive HSE culture and drive safety improvement.
• Optimize resources to achieve KPIs in safety, quality, sales, WIP, expenses, and productivity.
• Ensure equipment availability through Total Productive Maintenance.
• Manage headcount, skill development, recruitment, and succession planning.
• Mentor the team to build a high-performance culture.
• Any ad-hoc duty as given

Requirement

• Min Degree/Master in Manufacturing, Aerospace or Engineering
• Min 6 – 8 years of experience in Manufacturing, Operation and Management (direct and indirect reports)
• Good knowledge in Lean Manufacturing and Six Sigma / Value Stream
• Deep knowledge and experience in operations management in Aerospace, oil & gas or equipment manufacturer.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

About Iris

We’re Iris. We’re The Participation Agency. A creative, strategy and innovation company that uses the power of participation to excite progress for businesses. Whatever your role, we’re inviting you to participate in progress – moving yourself and the world forward with every decision you make.

Our office

Our bustling office in the business district of Singapore proudly embodies the best of Iris within the APAC region. Home to an eclectic team of 40 with deep specialisms, we are proud to be the creative agency of record for Trust, Samsung, Alcon and other leading brands in the region.

What are we looking for?

We’re looking for a Social Media Manager/Senior Executive to join our Iris Inc team with a creator mindset and connected community that is social first, native and tapped into the cultural conversation. As part of the content creation team, you will play a vital role in social strategy and planning, and content creation and creativity. This roles provides many learning opportunities for anyone who loves all things social content and wants to build out their expertise in this field into a fledgling strategy career.

Our ideal candidate needs to understand Social through two key lenses.

INSIGHTS + OPTIMISATION

They should enjoy spotting emerging trends, unpacking the reasons behind why they are popular movements, and packaging these as insights and creative opportunities. They are also comfortable building holistic strategies, finding new conversations and storytelling techniques for our clients.

We want them to help other Iris teams understand which of our competitors are doing great work in the social space, as well what techniques, tactics, and formats are most effective in driving key client objectives.

IMPLEMENTATION

They should live and breathe social and know how to take an idea and explode it in surprising and creative ways across the different social media channels and formats.

The right candidate will be someone who loves details and is thorough in their work. For them, they take pride in delivering high quality work that is carefully executed.

This includes the nitty gritty business of managing social communities, scheduling, publishing, and boosting content, and other such tasks that drive social performance and team efficiency.

Your responsibilities as a Social Media Manager/Senior Executive will be to:

• Content Creative: Support in conceiving, creating or inspiring the production of thumb-stopping content that gets audiences leaning in to understand more about our brands and their products
• Evaluation and Reporting: Ensuring success for all things social by analysing and optimising the performance of our content on social channels
• Content Strategy and Planning: Be part of Iris Singapore’s expanding social team, supporting other social specialists in development of impactful engaging content that delivers against a client’s business and marketing objectives
• Client Management: Be the point of contact and heart of the team ensuring success of the account from briefing to production to implementation
• Community Management: Daily community engagement and monitoring, looking at the best ways to create personal relationships by starting conversations with the core customer
• Paid Social Management: Ensuring media optimisation by creating media plans and executing paid social ads to achieve clients’ business objectives and increase visibility of our social activities
• Content Creator/Influencer Management: Be the point of contact ensuring success of content creators or influencers engagement from strategy to briefing and liaison.

Who are you?

• 3-6 years of social media management and content creation
• Passion for strategic and creative thinking through social channels
• Understanding people’s social media consumption behaviour, and the human insights that underpin it
• Experience or certification in working with social media tools, including but not limited to Facebook Ads Manager, Facebook analytics, LinkedIn, Sprinklr, Brandwatch and Sprout Social
• A keen eye for detail and the ability to be meticulous in delivering accurate work
• Strong skills in data analytics
• Previous experience working on government bodies and both brand and agency sides would be an advantage

Who are we?

The Iris Character

We have five core behaviours that we look for to help us to build a culture that fosters true progress: Courage, Storytelling, Collaboration, Empathy and Commitment.

What’s in it for you?

• Core hours (10am-4pm)
• Hybrid working arrangement
• Inpatient insurance
• Outpatient health benefits

Holiday

• 20 days per annum
• Agency closure from Christmas Eve to New Year’s Day
• Plus your birthday day off
• Plus an extra day each year after 3 years of service, capped at 3 additional days
• No-smoke privilege

Diversity, Equity & Inclusion

We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits but enhances our creativity, our company and society at large.

‘For the Free’ is our global DE&I strategy. Its aim is to create a business where everyone feels free to be themselves and has the same opportunity and access to progress. Our DE&I strategy encourages courageous thinkers who champion outsider perspectives. ‘For the Free’ has three main pillars of activity:

Diversity - We want to invite difference. To be an organisation that is fully representative of different groups and reflects the city, country and world that we live in. We value our talents’ lived experiences – including gender, race, class, disability, neuro-diversity and sexual orientation.

Equity - We want to be fair to everyone. To remove barriers for individuals and groups and provide the bespoke access, support and opportunities that are needed to fully participate in our organisation. We are levelling the playing field.

Inclusion - We want everyone to feel at home. To provide a place where people can be themselves, express their unique identity and contribute to the life of our community.

This is a Business Associate Manager role reporting to the Head of CIB Administrative Support. The candidate will be responsible for leading the CIB administrative team based in APAC. Learn more about the career areas and lines of business at wellsfargojobs.com.

As a Business Associate Manager, the candidate will:

• Manage of the CIB APAC administrative function, connect the APAC team into International and Global admin organization.
• Conduct ongoing career development conversations, provide guidance and feedback for the team.
• Coordinate learning and development opportunities and ensure best practices are consistent for the team and across regions.
• Provide international oversight over remote administrative support team in Manilla.

The ideal candidate will bring a positive mindset and ‘can-do’ attitude, have excellent organizational skills with a keen eye for detail. They will have outstanding communication skills and will be comfortable engaging with stakeholders at all levels and working in a varied and fast paced environment.

(Note: In addition to these functions employees are required to carry out such other duties as may reasonably be required. It is a producing manager role.)

Responsibilities:

As an Administrative Manager:

• Direct line management, oversight and ensure consistency of support levels for the APAC administrative function.
• Bring global connectivity to the CIB APAC administration team.
• Work with business managers/ leaders to ensure effective administrative resourcing, including back-up coverage as required.
• Setup and provide oversight to a remote administrative team in Manilla, to support BAU processes such as travel booking, invoice and expense management, access request and new hire onboarding.
• Use initiative to rapidly resolve general issues and queries in an efficient manner.
• Support career development of the administration team, setting performance goals, identifying training requirements and managing promotions within the team.
• Act as the escalation point for expense policy, invoicing, travel and building management.
• Act as a subject matter expert for internal administrative policies.

Requirements:

• 10+ years of relevant working experience, of which at least 2 years in a supervisory role.
• 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years leadership experience

Skills and desired requirements:

• Background in managing teams of administrative professionals within large financial institutions.
• Project management skillsets; desired skills in setup of a remote administrative function.
• Must be able to work independently and as part of a team (regional and international).
• Excellent verbal and written communication skills with the ability to think logically and consider alternatives to provide practical solutions based on a broad understanding of relevant factors.
• Dynamic, highly motivated, target oriented and professionally always committed.
• Develop partnerships and collaborate with other business and functional areas.
• Strong organizational skills and ability to manage competing priorities; role often requires a high degree of flexibility and re-prioritization at short notice.
• Experience managing budgets, and resource planning.
• Extensive experience using all Microsoft Office applications e.g., PowerPoint presentations, Outlook for managing multiple diaries, Excel, and Word.
• Experience working in a complex multinational organization.
• Resilient, proactive, and hands-on with a can-do attitude.
• Self-starter and able to recognize and act on opportunities for continuous improvement.
• Unquestionable ethics and integrity.
• Sound judgement with a high level of discretion.

Job Description & Requirements

Modern Trade Business Development Manager

1. Prepare the Modern Trade sales strategy & growth plans

a. Key responsibility is to drive profitability and revenue

b. Strategic planning of product mix and ordering

c. Close monitoring of inventory with logistics and operations for receiving and good stock clearance/rotation

d. Constant monitoring of P&L for each product SKU

e. Negotiate and drive opening of new stores

f. Category management and Promotion planning.

g. Driving operational efficiency for modern trade channel with operations

h. Monitoring performance and taking corrective actions

i. Resolve customer's trade issues, complaints and operational matters.

j. Manage and review outlets through frequent market visit

2. Marketing planning

a. Align and execute trade marketing and trade promotions interventions with the modern trade sales strategy and overall business strategy.

b. Plan for in-store activations, merchandising, sell-out plans with modern trade buyers.

c. Work within allocated promotional cost and ensure effective spending in driving sales and brand building.

3. Contract negotiation

a. Negotiate favourable annual trading and logistic contract with customers and suppliers

b. Work with legal to finalise contract where necessary.

4. Reporting

a. Manage Accounts receivables, work with Accounts team for debt collection

b. Dotted line reporting from 2 accounts AR team members.

c. Management reporting: Consolidation, reporting and presentation of business performance to ensure that budget/forecast are achieved

d. Analysis and tracking of projects using software tools to ensure on track in schedule, provide lens for sales to drive performing categories and correct non-performance.

Highlights

• AWS + Variable bonus
• 5 days work week, Mondays to Fridays

Responsibilities

• Reporting to the Project Director, he/she is responsible for the successful completion of a project, specialising only in lighting deliverables.
• Ensure all paperwork and material submissions are verified, well presented and submitted timely.
• Strong co-ordination and good people management skills, being able to communicate effectively verbally and written, with all relevant stake holders such as consultants, architects, designers, electrical contractors, end-users, relevant authorities and suppliers.
• Overall management of the project with respect to contractual obligations, budgets, and internal resources to ensure project is successfully completed.
• Lead project team on the implementation and execution of works necessary to complete the project.
• Enjoy working in a non-conforming environment where new challenges might suffice and have the ability to problem solve in a timely and cost-effective manner.
• Provide timely updates to management on project status.
• Attend site meetings for all projects including concerns during project DLP.

Requirements

• Degree or Diploma in Electrical, Electronic, or equivalent.
• Minimum 4 years’ relevant work experience in lighting/electrical engineering.
• Experience in lighting industry is advantageous.
• Knowledge in Autocad, Dialux, Relux software is advantageous.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Our client is an European MNC, leading player in telecommunications industry. They are looking for a Human Resource Manager to assist their HR team for the next phase of their business. They are located in Central - easily accessible.

Duties of Human Resource Manager:

• Plan and manage manpower requirements across short-, medium-, and long-term horizons, ensuring alignment with organizational needs.
• Monitor and report on resource activities, addressing deviations from plans and taking corrective action.
• Maintain a comprehensive database of updated job descriptions and oversee the creation of new roles in collaboration with hiring managers.
• Stay updated on HR manpower planning techniques, recommending improvements for greater efficiency.
• Manage end-to-end recruitment, including sourcing, interviewing, background checks, and onboarding.
• Develop and oversee performance management frameworks to drive employee engagement and growth.
• Implement process improvements across the employee lifecycle and drive leadership development programs.

Requirements:

• Min Degree in relevant discipline.
• Proven track record in company's HR improvement process.
• Min 10 years of HR experience, with 6 years in HR Management level.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Duration: 3 months (Convertible to Perm)

Location: Ang Mo Kio

Working Hours: 5.5 days per week

Responsibilities:

• Responsible as Overall on site in-charge for property management services under the contract with the client
• Responsible for smooth building/facilities management operation including developing guidelines/SOP and advise Client with options available and best resolution based on requirements, Client practices and site circumstances
• Responsible for incident control, management, activation of rightful parties for incident response and timely reporting/escalation
• Responsible for maintenance and upgrading activities including power shutdown for High Tension/Low Tension HT/LT serving/genset load test, cyclical replacement works from planning, execution till defects closure
• Responsible to advise Client and make recommendation ensuring its maintenance regime by contractors is timely, appropriate and adequate and licenses renewal / authorities’ submission are in compliance with latest authorities’ requirements, Acts, Regulation, Singapore standards, Code of Practices
• Responsible for preparation of annual OPX/CAPEX Budget, its control and monitoring

Requirements:

• Degree in Electrical Engineering / Mechanical & Air-conditioning Engineering or equivalent
• At least 8 years of relevant experience in managing similar facilities and data centre facilities, with three (3) years managerial roles in similar project scale and competent to handle key building infrastructure systems, and FM200, VESDA, CRAU, BMS
• Compulsory certification: bizSAFE Level 2, CERT training/ WSQ Respond to Fire & HazMat Emergency and WSQ Implement Incident Management Process.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Responsibilities:

• Department Management: Oversee the finance, HR, and admin departments and provide leadership and support to the team.
• Financial Reporting: Prepare financial reports, analyze performance, and provide insights to management.
• Budgeting & Forecasting: Lead the budgeting process and monitor budget vs. actual performance.
• Cash Flow Management: Ensure effective cash flow management and implement strategies for cash optimization.
• Inventory & Costing: Oversee inventory management and control costs across the business.
• GST & Audit: Ensure accurate GST submissions and coordinate audit reporting.
• Grant Applications: Manage the preparation and submission of grant applications.

Requirements:

• Minimum Degree
• At least 5 years of relevant experience
• Must have manufacturing background

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.
• Able work at container site office.
• 6 working days

Senior Project Manager

• Construction Industry
• Basic $7,500 - $10,000 (commensurate with experience)
• PB
• 5.5 Days; Timing will be dscussed during the interview
• Location: Singapore River, Central Region

Job Responsibilities:

• Report and assist Project Director (PD) on project functions included but not limited to project management, site management, risk control management etc. to meet the project(s) goals
• Leading and mentoring a project team by setting guidelines and/or procedures, providing advice and supervision when necessary
• Responsible for overall Project Management activities inclusive of overall planning and coordination of project from award of project, design, construction to completion within established budget, schedule and quality standards
• Assist PD in collations of project progress reports e.g. Monthly Report, VO Management, EOT Assessment, Project Progress Updates, etc
• Monitor project development schedule and manage the day-to-day operations of a program, project or function, including developing short and long-range goals, objectives and budgets, coordinating activities with other Contractors
• Conduct technical reviews to ensure compliance with Contractual requirements and target completion date is met
• Liaise with Client’s Representatives, Consultants and/or Contractors engaged on the project and attend regular meetings so as to ensure the progress is on schedule
• Supervise and monitoring the site labor force and monitor the work of Subcontractors including resolve any unexpected construction difficulties and other problems that may arise
• Oversee quality control and safety matters on the site and to ensure Environmental, Safety & Health (EHS) practices are carried out at all time and identify high risks safety hazard activities before construction and approval of Method Statements - Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit
• Under the WSH Act, employees have a duty to keep their workplace and colleagues safe:(a)Cooperate with employers and follow safety and health procedure; (b)Report unsafe acts and incidents; (c) Do not tamper with safety devices or perform wilful or reckless acts
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit

Job Requirements:

• Degree recognised by Singapore Professional Engineers Board (PEB) in Civil Engineering or equivalent 10 years and more of working experience in the construction industry
• Experience in LTA/Roadworks/MRT/Viaducts projects.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Kok Jean Ray
Registration Number: R22110935
EA Licence No: 16C8004 (Elitez Pte Ltd)