Total 82,316 customer experience manager job vacancies in Singapore

The job-holder is responsible to ensure personalised, specialised and cost-effective care is provided by nursing staff to patients, in accordance to established hospital policies and procedures,standards of nursing care and practices. Responsible for the effective and efficient running of the ward/department assigned. The job-holder is responsible to ensure personalised, specialised and cost-effective care is provided by nursing staff to patients, in accordance to established hospital policies and procedures,standards of nursing care and practices. Responsible for the effective and efficient running of the ward/department assigned.

Responsibilities

· Managing all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables

· Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

• Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Conduct External and Internal Design Reviews and Project Management Review with Customer and project stakeholders

• Provide regular project reports/updates to customers, internal departments and management
• Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled
• Developing and maintaining a detailed project plan
• Work with pre sales and solution team in cost and efforts estimation during project tendering phase

Requirements

• Degree in Electrical & Electronics Engineering / Computer Science or equivalent
• Experience in InfoComm Technology
• Experience in Maritime Communication Systems is preferred
• Sound knowledge of project planning, accounting and reporting tools
• Able to work in shipyard and shipboard environment
• Ability to innovate and adapt to fast and dynamic environment
• Excellent interpersonal, communication and written skills
• Ability to work independently and in team setting
• PMP certification would be an advantage
• Wiling to travel
• Working location is in Jurong East
• Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for patients.

Job Requirements:

• Minimum GCE “N”/ ”O”/ ”A” levels with 4 years of general working experience
• Strong interpersonal and communication skills. Candidates with the ability to speak different dialects will be advantageous
• A good team player with the ability to work and collaborate well with colleagues across all levels
• Passion to care for people and strong ability to empathize with patients from all walks of life
• Able to perform 2 rotating shifts (AM and PM shifts) and open to deployment within 3 work sites under SingHealth Community Hospitals

• To lead and manage Automatic Fare Collection System projects to meet internal and external customer requirements. The key areas include handling various projects from tender preparation phase, which include preliminary design, resource management, system quality control and assurance, and project implementation strategy and deliveries to meet timelines and budgets.
• To coordinate and manage execution of projects to ensure smooth implementation, to handle issues and mitigate any risks encountered.
• To liaise with the inter-division project committees including but not limited to Legal, Safety, Quality, Procurement, Finance, and Contract Management departments during project execution with adherence to company policy and processes.
• To coordinate and collaborate with Grantors, Regulators, Government Agencies InfraCOs, Independent Assessors and Auditors, Work Package Contractors, Specialist Vendors, Systems Consultant, Partners and other key stakeholders to provide technical, commercial and contractual support.
• To coordinate and closely monitor the progress of projects and make analyses, adjustments, determine courses of action, and implement improvements to the project performance as required to ensure the outcome is as planned and in accordance with the Contract requirements not limited to ensuring timely submission of complete application for such by the contractor and submission for recommendation and consideration for approval based on the company’s Discretionary Authority limits and internal process.
• To coordinate and manage contract delivery and completeness prior to recommendation for issuance of contractual certificates for approval, including but not limited to Certificate of Practical Completion, Taking Over Certification, Certificate of Making Good Defects, Certificate of Final Inspection and Acceptance, and others.
• To follow through all projects undertaken upon completion during the warranty / effect liability period until project close out and release of the Performance Bond / Retention Sum if any.
• Lead and responsible for project quality control and systems assurance for AFC and its interfaces.
• To support RTSO non-fares revenue initiatives, Strides International and Engineering business development opportunities, interfaces management between RTSO AFC and ERP, Communications and ISCS Systems; and support RTSO Operations and Maintenance teams and Cyber-security planning and implementation.

Qualifications and experience include:

• Bachelor’s Degree in Engineering discipline (preferably in Electrical and Electronic or Software / Computing Engineering).
• Minimum 10 years of relevant experience in project management and a managerial role.
• Extensive experience in AFC system and Account Based Ticketing (ABT) and Card Based Ticketing (CBT) Systems.
• Experience in managing interface requirements for Open Payment Systems involving Acquirer Banks and Payment Processors entities.
• Experience in managing international rail/transportation projects is an advantage.
• Proven track record in delivering projects from conception to completion (includes but not limited to scheduling, planning, forecasting, resource planning, and managing all the technical activities aiming at assuring project accuracy and quality).

Technical skills include:

• Possess strong project and commercial management, business development, information systems.
• Good understanding of the entire value chain related Automatic Fare Collection system, Communications Systems, Telemetry and Control.
• Good understanding of RAMS, FMECA, QC/QA processes.

Generic skills include:

• Good analytical, decision-making, problem-solving and interpersonal skills.
• Able to work independently, highly adaptable.to changing work demands.
• Strong team player.
• Strong communications skills.
• Good negotiation skills.
• Comfortable in managing Cross-border relations between Singapore and Malaysia stakeholders.
• Multi-lingual in English, Chinese and Malay is an asset.

[What you will be working on]

Course Intake and Catalogue Management in STEP

• Course intake configuration

• Catalogue configuration

• Maintain and update course runs

Training resources

• Oversee inventory control and procurement of MLG, assessment papers, props

• Monitor inventory and ensure stock levels to meet demand

Document Management

• Weekly closing of course runs

• Verification of assessment documents and results

• Validation of attendance

• Organise and storage of documents

Management of Adjunct Trainers

• Issuance, renewal & cessation of contracts

• Onboarding/orientation of Trainers

• Soft booking of trainers for training deployment

Administrative Support

• Create application for CA/CE submission in TPG

• Prepare TRAQOM reports

These key responsibilities may be subject to review and adaptation to facilitate the implementation of new processes and changes, as needed, to enhance organisational efficiency and excellence.

[What we are looking for]

• Demonstrated experience in administrative support or related roles.
• Strong organisational and time management abilities, with the capacity to multitask and prioritise effectively.
• Proficiency in utilising the Microsoft Office suite (especially Excel).
• Exceptional attention to detail and accuracy in data entry and documentation.
• Excellent communication skills and the capability to work collaboratively with teams.
• Strong problem-solving skills and adaptability in response to shifting priorities and deadlines.

Over the last 68 years, Singapore American School (SAS) has grown into one of the world’s

leading international schools.

SAS is known for its culture of excellence, extraordinary care, and possibilities. We nurture

in our students a passion for and commitment to deep intellectual and personal exploration.

SAS students grow up in a community where every student learns at high levels, every

student is known and advocated for, and every student personalizes their learning.

The Advancement Services Manager will be responsible for developing and managing the

SAS Advancement team’s prospect research program, overall pipeline management,

database management, data analytics and reporting.

Working closely with the Chief Advancement Officer and other key leadership team

members, you will play a mission critical role in helping the department understand its

prospects’ capacity to support and be engaged with the school.

With strong experience in Advancement Services or a related discipline, you will have strong

proficiency in data analysis and manipulation, with expertise in tools such as Veracross,

Salesforce, Raiser’s Edge, WealthX and Excel. Demonstrated knowledge of data science

principles, including predictive modeling and visualization techniques is essential, as well as

strong problem-solving and knowledge management skills with the ability to gather and

synthesize information from multiple sources systematically.

If you believe in contributing to the vision of SAS, please contact Richmond Associates on

+65 96847487 or [email protected]. A candidate information pack can be

downloaded here: https://richmond-associates.com/job/sas-advancement-services-manager/

Applications close: WEDNESDAY 27 MARCH 2024

• Manage and ensure a smooth operation across all departments to meet delivery deadlines.
• Liaise with department leads to coordinate inter-departmental schedule, makes technical decisions and ensuring resources are well maximised.
• Join site meeting to interact with external customers to negotiate on technical and contractual matters.
• Implement upgrading of workforce, cost effectiveness, improvement of manufacturing standard and quality control.
• Supervise and control all budget elements to ensure cost-effectiveness.

Requirements:

• Diploma in Mechanical Engineering.
• At least 5 years of welding and machining experience in Oil & Gas industry.
• Strong leadership, planning, interpersonal, communication and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

• Identify key sales opportunities to generate and achieve revenue while concurrently developing and nurturing strong relationships within existing key resellers.
• Optimizing sales opportunities in both existing and new accounts through effective selling and cross-selling, all while delivering exceptional customer service.
• Liaise with other departments to develop lead generating activities.

Requirements:

• Diploma in Business or equivalent.
• At least 2 years of relevant experience.
• Possess basic IT knowledge and a good understanding of managing partner relationships to ensure a profitable collaboration.
• Proven track record in securing and developing strategic resellers and closing sales.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Summary

This is a place where extraordinary people gather to do their best work. At Apple, we craft products and experiences people once couldn't have imagined, and now can't imagine living without. If you’re excited by the idea of making a real impact and influencing complex business relationships and want to be an active member of one of the best supply chains in the world, then this could be your ideal job.

Apple’s Pacific Supply Demand Management (SDM) group is responsible for the finished goods planning for the entire Pacific Region (Asia, Australia/New Zealand, and Japan). By using both Supply and Demand levers, we aim to position products at the right place, right time, at optimal cost to maximise end consumer sales and achieve customer satisfaction.

An opportunity exists for a bold, highly motivated senior manager to join the SDM team as the Watch Line of business Lead. Reporting to Regional SDM functional lead, you will lead the Watch SDM planning team driving the people and business goals.

10+ years of work experience in Operations or Planning Management role. Preferably in FMCG or High Tech environment.

Established leader able to operate in dynamic and ambiguous environments. Leading through ambiguity and develop effective action plans

Ability to communicate clearly and calmly even under high stress/workload situations

Experience in managing and developing managers holistically - functional, cultural and leadership skills

Able to promulgate and shape culture in large teams

Thinks strategically and influence decision to craft regional execution

Ability to dwell into details of planning process, systems and deliverables

Excellent analytical skills, details oriented and meticulous with strong business sense

Description

Business

• Ensure team maximises sell through using both supply and demand levers while maintaining lean inventory and minimising costs
• Strategic Planning for team organisation, resourcing and capabilities
• Maintaining relationships and partners' expectations across a wide range of partners teams: Operations Senior Leadership both in Region and Worldwide, Sales and Finance leadership in region, senior leadership in OEM Operations teams
• Drive strategic business goals within region, including cross-functionally with partner Ops teams
• Help identify and drive business improvement opportunities to maximise sell through
• Drive direct ownership of key business events for example:
• Product transitions: planning for end of life product and new product introduction
• Fiscal Quarter End Management: planning, forecasting and implementing inventory plans
• Implementation of project, systems and initiatives within Watch team

People

• Demonstrated history of leadership characterized by humility, balance, and a multifaceted approach, including strategic vision, inclusivity, servitude, commitment to individual development, and achievement of business/organizational goals
• Strategizing for business continuity and succession planning
• Organising Watch managers and planners to efficiently balance business and individual development goals
• Offering coaching to managers under your purview and collaborate on their career development plan
• Proactively identify business process improvement/automation opportunity and look head to mitigate hurdles

Education & Experience

BA/BS degree in Business or related field, MBA or equivalent degree preferred

Responsibilities

· Assist in scheduling of future appointments

· Registration of patients

· Assisting the doctors and nurses in basic medical care if needed

· Data entry of patient’s particulars into the hospital system

· Handling phone calls and enquires and providing information

· Other ad hoc duties as assigned

Requirements

· Min GCE N/O or ‘A’ Levels / Diploma and above

· Keen interest in the healthcare/ medical industry

· No experience needed, full training will be provided

· Basic knowledge of Microsoft Office

· Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Product Portfolio Manager to join their Sales Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Product Portfolio Manager:

• Spearhead Sales & Marketing initiatives for pharmaceutical equipment
• Lead strategic sales management for key accounts
• Develop in-depth technical expertise on products and applications
• Meet with new and existing customers to introduce and promote equipment and solutions
• Cultivate and enhance relationships with customers
• Contribute to the team's product portfolio growth

Requirements:

• Diploma in Mechanical / Electrical / Chemical Engineering
• Relevantt sales experience in similar industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description:

• Responsible for managing a team of M&E coordinators and BIM Modellers in the design and coordination works;
• Attend technical and site meetings with consultants;
• Study M&E drawings and coordinate M&E works with the consultants and sub-contractors to resolve any technical / site issues;
• Interfacing or M&E planning, coordination with consultants and document control such as monitoring of sample submission, approval status of drawing
• Coordinating, organizing and preparing construction and Interfacing/M&E documents and drawing
• Ensure M&E works are carried out according to specifications / drawings;
• Inform Project Director / Project Manager on any technical / site problems
• Supervise the progress of works on site;
• Coordination of sub-contractor's work and ensuring the work is on schedule.

Job Requirements:

• Degree or Diploma in M&E
• Minimum 10 years’ relevant experience as M&E Manager in large scale projects, hospital experience is an advantage
• Highly motivated and independent with excellent team spirit and communication skills

Your main duties are as follows:

• Develop promotional activities which generate increased revenue and stimulate increased activity.
• Control operating expenses, inventory levels, etc. effectively.
• Ensure running operation in the absent of General Manager.
• Develop financial and business operating plans and capital expenditures plans that are consistent with the overall strategic positioning of the property.
• Ensure enforcement of high standards of hygiene and sanitation throughout the all areas.
• Maintain close liaison with all the departments to have a good understanding of other Departments’ operational flows.
• Support the objectives of the General Manager through diligent and proactive management of the restaurant.
• Adhere to hygiene and safety standards
• Adhere to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Working Hours: 6 days work week, including weekend & PH.

Job Description & Requirements

Provide Nursing leadership, management and direction in regards to setting and manitaining quality standards, staff development and resource management in the daily operation of the unit. The NM has overall responsibility for the standard of patient care, appropriate matching of nurse competence to patient need, occupational health and safety of the staff, and clinical risk management. The NM is the face of the organisation to the key customers, docotors, patients, their families and friends.

• Effective communicate the company vision, mission, core values and nursing strategies to the nurses in the unit.
• Foster sound professional and collegial relationship with Medical, Allied Healthcare and Nursing team, patients and public.
• Set unit goals and objectives in consultation with clinical team.
• Has overall responsibility for the induction process, plans for self and nurses' career progression.
• Evaluate the quality of nursing care, including documentation, and make appropriate changes in nursing care delivery and organization of the unit.
• Facilitate reviews with staff on the hospital occurrence reports and ensure plans are implemented to prevent future occurrences.
• Role model the desired team and leadership behaviors.
• Conduct daily ward rounds to ensure customer satisfaction, resolve & follow through service/quality/medico-legal issues.
• Monitor unit budget and expenditure to ensure efficient and effective use of consumables.
• Plan staff schedule to ensure there is efficient use of human resource in proportion to patient acuity and census.
• Perform other assigned duties.
• Diploma in Nursing/Degree Qualification
• Post Basic Specialty Certificate/Advanced Diploma in Nursing
• Registered with Singapore Nursing Board
• At least 5 years nursing experience in specialty area (essential)
• Experience as a preceptor/clinical nurse educator preferred
• Desired leadership behavior demonstrated
• Coaching and mentoring ability

Responsibilities

• Oversee the day-to-day operations of the clinics.
• Coordinate and communicate between patients, employees and management team.
• Manage and approve company budgets, assign tasks and schedule of weekly work shifts.
• Implement policy changes, planning of employees’ development and training programmes, as well as involving in the recruitment process.
• Regularly evaluate, develop and implement new protocols to optimize patient care and to improve clinics’ operations, staff performance and productivity.
• Performing quarterly employee reviews and gathering feedback to help employees achieve both the organisation and their individual professional goals.
• Ensure that all policies and procedures function in accordance with state and federal laws.
• Supervise and manage clinics’ purchases, inventory, maintenance and repair of clinic equipment.
• Assist in any additional ad-hoc tasks assigned by the Company.

Requirements

• Preferably 5 years' experience in the healthcare industry preferred.
• Great analytical and decision-making skills to exercise decision making processes.
• Possess strong organisational, leadership skills and problem-solving skills.
• Good verbal, written and communication skills.
• Ability to effectively manage time and multitask.
• Comfortable with working in a high pressure and fast paced environment.
• Know how to prioritise tasks and work independently.
• Comfortable working with Microsoft Office and Google Suite.

Other information

• Working schedule: 5 day work week with 2 days off (off days will be split 1 weekday and 1 weekend)
• 3 rotating work shift: 830am-615pm/1140am-930pm/930am-715pm
• Willing to travel as clinics are based islandwide.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities:

• Plan and execute project work schedule to meet the project goals and datelines with different sector clients such as government, commercial and private.
• Prepare, update and present project work progression report in the meeting with the customer.
• Conduct system configuration setup, troubleshooting and commissioning for the ELV equipment such as CCTV system, door access card and intrusion detection system.
• Provide CCTV installation and design advise to the client during site survey.
• Manage and coordinate the contractor and stakeholders to ensure smooth implementation according to the project schedule.
• Negotiate the quotation with contractor before raising up the quotation for approval by management.
• Prepare and update the project documentation such as user manual, floor plan drawing and schematic drawing.
• Provide training to the clients and end users on the system features and operation.
• Provide technical support to the maintenance team after the commissioning.
• Maintain positive relationships with clients, address concerns and ensure clients are satisfied with the delivered solutions.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Planning and executing health and fitness activities in workplaces for working adults
• Conduct regular sites visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for creating of BAPs
• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP cancellations and informing HPB after working hours

Requirements

Job Requirements:

• Degree in any discipline from a recognized institution are welcome. Those with a health science related degree will have an advantage.
• To possess at least two to three years of experience in planning events/programmes
• Good negotiation and interpersonal skills
• Those applicants who can start work immediately or at a short notice will have an advantage

A leading player in the food and beverage arena in Singapore and Malaysia. We are on a search for Planning Manager who will oversee and steer supply activities across total chilled and ambient categories to ensure business objectives are met.

Key Responsibilities:

• Serve as the primary contact for sudden supply disruptions, offering administrative assistance across forecasting, purchasing, inventory, and logistics.
• Maintain strong relationships with teams, suppliers, and local partners to ensure high service levels and assist with urgent recoveries as needed.
• Perform forecast sufficiency and reasonability check, sharing insights and recommendations on trends.
• Review and improve demand accuracy to boost supply chain efficiency and customer service levels.

Job scopes:

• Responsible for inventory planning process for categories as assigned.
• Involves inventory replenishment, preparation, processing purchase orders, tracking order status, and promptly updating relevant parties.
• Support new product launches and depletion.
• Prepare claims against suppliers for damaged or short supplied stocks.
• Maintain monthly inventory in line with required safety stock levels.
• To investigate stock discrepancies and work with stakeholders to maintain stock accuracy & integrity.
• Analyze and highlight business risk and opportunity to stakeholders and jointly propose appropriate mitigation plans.
• Review and reduce market returns.
• Minimize business waste.
• Recommend and deliver cost and process improvement opportunities.

Requirements:

• Degree in Business related course.
• Min. 5 years of relevant working experience in manufacturing environment.
• Experience in Foods / FMCG will be added advantage.
• Proficient in SAP

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8306 8603 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R23116335 | Poh Sook Hooi

d²X Expertise is a global IT Services company dedicated to Project Management, Service Management and Contract Management operations. We provide to our customers, CxOs (CIO, CTO, COO, CEO) of multinational, or large international companies, a full range of services to secure their commitments.

Based in Singapore, Paris, Lyon, Nantes, Strasbourg, Geneva and Montreal, our consultants have both a strong experience and the right soft skills to steer and manage multi-level projects and complex IT projects.

• Project Management: PM in infrastructure, solution, application, IT Project Office set-up, Business Analyst…
• Service Management: implement ITIL process, Service Catalog, SLA, KPI, Change Management, Service Delivery Management, Outsourcing Contract Management)
• Contract management: Transition Manager, Relationship Manager, Contract manager..

We are serving key accounts across Asia & Europe in multiple industries including Services, Manufacturing, Financial Services, Transportation & Logistics, Telecom.

KEY ACTIVITIES

The Project Manager will help identify the right features to maximize business value for the Warehouse department and other stakeholders. You will also anticipate usage evolutions, maintain a close relationship with stakeholders. Some of your main responsibilities are as follows:

Project/Product Delivery

• Lead planning and implementation of projects. May participate in the design and/ or testing phases
• Facilitate the definition of project scope, goals and deliverables
• Manage project budget and resource allocation
• Provide direction and support to project team
• Constantly monitor and report on progress of the project to all stakeholders
• Manage certification of product
• Identify existing and potential Business stakeholders and ensures Business Mobilization on projects impacting Warehouse function.
• Contribute to the scoping exercise by collecting requirements, proposing best on-market / technology trends and assessing impacts on Warehouse applications and their roadmap.
• Challenges requirements to make sure the validated priorities will maximize the value for Warehouse function and are following the product roadmap.
• Drive the definition and scoring of value case with the expected benefits for projects affecting Warehouse function
• Collaborate with necessary Subject Matter Experts and stakeholders (Product Line Managers, Product Managers, Architects, Change Lead, QC Lead, Designers, Data Scientists …) to provide ranged estimate, assess feasibility - timeline - complexity - level of confidence - risk - resource needs for the identified scenarios
• Lead use case definition and solution scenario definition and selection
• Support project product teams during the project lifecycle.
• Contribute to retrospectives and demos on Warehouse Applications
• Contribute to change management activities, from innovation phases till deployment to Production, including handover to operations and Support team

The key missions will be:

• Contributes to product backlog creation, organization and prioritization and mapping out the dependencies with ongoing or future projects
• Ensure consistency between different applications for the Warehouse user groups
• Search for valuable product evolutions, through animation of Product user group Network or interaction with Architects, or proactive explorations based on users understanding and market / technology trends.
• Encourage product designers to search for improvement ideas
• Define, Measure and Share Product benefits & adoption indicators to contribute to change management
• Contribute to the continuous improvement of applications and products in Warehouse
• Encourage product designers to search for improvement ideas
• Is Accountable for Warehouse application documentation (creation and maintenance)
• Contribute to Communities of Practices around product management

Requirements

• Degree level in IT, Business Studies, or Finance etc, or equivalent with 3-5 years of relevant experience
• Knowledge of project/product management & methodologies Agile certifications and experience
• 5 years or more experience in SAP LE, SAP WM & SAP MM
• Results-driven and have participated in a significant/large-scale program within an organization and has delivered real change in relation to the employee community

PROFILE

• Excellent client-facing and internal communication skills and ability to coordinate teams including technical ones.
• Solid skilfulness, you have a great understanding of complex or matrix organizations
• Strong autonomy, meticulous and organizational skills including attention to details and multi-tasking skills: you are committed and know how to prioritize.
• Excellent leadership to affirm your convictions and make all stakeholders to meet a solution suitable for everyone.
• Ability to go from one project to another easily and to work with a massive number of people with various backgrounds, cultures and languages
• PMP, CMMI, PRINCE 2 certifications are a plus

Join a leading life insurance business in Singapore as Senior Product Development Manager. In your role, you will focus on developing product roadmap and key stories for the assigned products. You will focus on delivering customer-centric insurance solutions by participating with internal and external stakeholders for product ideation and discussions.
You will bring strong project management, problem solving skills and enjoy working in a creative, autonomous environment.

Experience required:

• Minimally 8 years of related experience in product development and/or product pricing.
• Strong Knowledge of basic insurance product pricing principles and financial metrics.
• Degree in Actuarial, Accounting or Finance qualifications would be desirable.

Reg No.R1442728
BeathChapman Pte Ltd
Licence no. 16S8112

The Role:

We are seeking a highly motivated and skilled Content Creator & Project Manager to join our dynamic team. This role is perfect for someone who thrives in a fast-paced environment and is passionate about creating compelling content across various digital platforms. As a key player in our project management team, you will manage client accounts for social media content posting, advertising, print marketing, digital marketing, and more. Your creativity, project management expertise, and ability to work seamlessly with regional teams will drive the success of our projects and ensure client satisfaction.

Key Responsibilities:

• Develop and implement content strategies that align with our clients' goals across different platforms (social media, websites, email, etc.).
• Create engaging content, including but not limited to videos, graphics, illustrations, and animations, using tools such as After Effects, Canva, and Adobe Creative Suite.
• Act as the primary project manager for multiple client accounts, ensuring projects are delivered on time, within scope, and on budget.
• Collaborate closely with regional teams to ensure cohesive and effective project delivery.
• Maintain and grow positive client relationships through excellent communication and service.
• Monitor project progress and adjust as needed to meet deadlines and client expectations.
• Provide creative direction and feedback to team members to ensure high-quality content creation.
• Stay up-to-date with the latest digital marketing trends and content creation technologies.

Qualifications:

• Proven experience in content creation, digital marketing, or a related field.
• Strong portfolio showcasing skills in video editing, graphic design, illustration, and other content creation tools.
• Excellent project management skills, with a track record of successfully managing multiple projects simultaneously.
• Outstanding communication and interpersonal skills, with the ability to connect with clients and collaborate with teams across regions.
• Proficiency in using content creation software (e.g., Adobe Creative Suite, After Effects, Canva).
• Ability to work in a fast-paced environment and adapt to changing project requirements and deadlines.
• Diploma in Marketing, Communications, Design, or a related field is preferred.

What We Offer:

• A competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• A creative and collaborative work environment.
• The chance to work on exciting projects with a diverse, talented team.

Job Description:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Requirement:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Proficient in English
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Hiring Customer Service Officers for a premier learning centre in BISHAN and are open to travel to other centres when operational need arises.

Our CSOs are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote the enrichment centre programmes to potential and existing customers.
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly Administrative Duties
• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for enrichment center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents.

JOB REQUIREMENTS

• Minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centres settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets)
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail oriented.
• Able to display effective and efficient customer service abilities.
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to enrichment centre ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centres due to work exigencies.

OTHER INFORMATION

• 6 Days - 5 weekdays including a weekend either Sat or Sunday
• Your work schedule is pegged to the center's operation hours and operational needs.
• CSO will work the following hours: Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of 1Hour meal break
• 1 weekday off; 1 rest day +/- 2-hour meeting per week
• Work location is subject to operational needs. You need to be comfortable with traveling to branches around Singapore.
• Salary ranges from $2650 - $3500 with Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

If you possess the above-mentioned Customer Services experience and you like what you see, interested applicant.

Kindly send in your resume. We regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)