Total 81,820 Full-time customer experience manager job vacancies in Singapore

Main Duties & Responsibilities:

• Report directly to Branch Manager
• To provide excellent service to our clients and ensure recommendations are done based on customers’ skin type and concerns.
• To discuss and plan for therapists the recommended treatments for customers arriving for appointment.
• To assist the Branch Manager in the overall operation of the branch eg: staff MC, Punctuality, Daily Sales target, Staff appraisal, current promotions and updates etc.
• To achieve personal sales target and assist in achieving monthly sales target set out for the branch.
• To ensure all treatment rooms & consultation rooms are in good and conductive condition.
• To motivate staff in building teamwork and create a good working environment.
• To assist the Branch Manager to run the outlet efficiently and effectively.
• To create teamwork among colleagues & good communication.
• To assist in making cold-calls to customer
• To accept any additional responsibilities assigned to you by the management.

Requirements:

• Min. 5 years' working experience in the beauty wellness industry with proven sales record
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (shift work, weekends and public holidays)
• Passionate about the beauty and service industry

Clinic Manager | Napier

Working day: 5.5 days work week
Working Hour: Monday to Friday (8.30am – 5pm) | Saturday (8.30am – 1pm)
Salary range: $4,000 - $4,800 + AWS
Location: Near to Napier Mrt

Job Responsibilities:

• General nursing duties – dispensing medications, basic blood taking skills, injection.
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Phlebotomy
• Manage the clinic and supervise junior employees.
• Inventory management / drug orders
• Other duties assigned by the doctor as required.

Responsibilities:

• Professional Certificate in Nitec/Diploma/Degree
• At least 2 years above experience in the related field
• SNB Registered

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

About TikTok:

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

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TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team:

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

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About the team

The team is responsible for developing all of TTS South East Asia businesses - which will involve exciting projects covering user growth, homepage, discovery channel. You'll be tasked with creating a Global e-Commerce Shopping Platform, collaborating closely with engineers around the globe.

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Responsibilities:

1. Develop efficient, highly scalable, and secured services to build/integrate e-Commerce solutions for TikTok Shop.

2. Collaborate with Product Managers, Designers, and other disciplines to explore the next generation of shopping experiences on TikTok.

3. Be responsible for building an intuitive and reliable shopping experience, including browsing product details, check-out, shopping, return, refund etc.

4. Be responsible for TikTok's Shop Tab, building platforms and tools for merchants, clients, and businesses to manage campaigns, deliver the best results, and receive actionable insights.

5. Research, analyse and evaluate requirements for existing or new web and mobile applications.

6. Design, develop, test and maintain web and mobile solutions to meet the requirements.

7. Evaluate programming codes to ensure that they are properly structured, meet industry standards and are compatible with browsers and devices.

8. Develop website infrastructure and integrate websites with other computer applications.

Qualifications:

1. Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

2. Candidates should have at least 2 years of experience in a native Android development environment using Java or Kotlin.

3. Familiar with mainstream frameworks like Android architecture Components, Retrofit etc.

4.. Experience with performance and reliability on mobile platforms, e-commerce experience is a plus.

5. Strong data analysis skills, able to identify product opportunities from technical metrics analysis.

6. Good understanding of business, technical abstraction and system module design.

7. Experience in e-Commerce is a plus.

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Company Introduction

A leading fast fashion eyewear company from Japan with 300+ retail outlets in Japan, Hong Kong, and Singapore. Our vision is bringing customer fashionable eyewear with Japan Quality, Fresh design and Fast Service.

Responsibilities

• Lead marketing team and drive initiatives for brand building and sales
• Develop and coordinate regional ATL & BTL marketing strategies, annual marketing campaigns, and promotional activities from concept development, logistics arrangement to post-campaign and ROI evaluation.
• Work closely with Japanese headquarter, internal and external parties in execution of marketing projects.
• Explore and solicit strategic joint promotion partners that help to expand customer base and increase sales revenue
• Consolidation of analysis and reports, monitor expenses as per budget assigned.
• Ad hoc duties as assigned by supervisor.

Requirements

• University graduate in Marketing, Communications or other related disciplines
• 6+ years in the Marketing team management. Experience in fashion retail industry/agencies will be an advantage
• Independent, creative, responsible, resourceful with strong marketing and business sense, and proven ability in stakeholders’ management
• Excellent command of written and spoken English & Chinese, with strong presentation skills
• Japanese proficiency is an advantage

Benefits & Allowance

• AWS
• Zoff Care Benefits
• Long Service Allowance
• Regulated Leave Benefits
• Comprehensive insurance and healthcare

Interested individual is encouraged to send your most updated CV via APPLY NOW or feel free to reach us at 6250 5604 for more assistance.

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon - Fri, 8 am – 5 pm)
• Salary Package: Basic Salary
• Duration: 6-Months Contract

Key Responsibilities

• Process and fulfil orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Opportunity: Assistant Merchandising Manager

Are you a seasoned merchandising professional with a passion for fashion apparel and a knack for driving sales through strategic planning and meticulous analysis? Join the vibrant team as an Assistant Merchandising Manager and contribute to shaping the brand's success in the dynamic retail landscape.

Job Details:

• Employment Type: Full-Time
• Industry: Fashion Apparel/Footwear
• Work Schedule: Monday to Friday, 9:00 a.m. to 6:00 p.m.
• Monhtly Base Salary: Up to SGD 5,000 per month
• Work Location: MacPherson, Singapore

Key Responsibilities:

• Sales and Inventory Management: Analyze sales performance and manage inventory to maximize sales and efficiency.
• Assortment Planning: Assist in developing seasonal category strategies and assortment plans.
• Vendor Management: Coordinate with vendors for purchases, negotiations, and inventory replenishment.
• Merchandising Standards: Ensure effective merchandising standards are maintained in stores.
• Market Analysis: Monitor market competition and initiate corrective actions to drive sales.
• Reporting and Analysis: Prepare and analyze merchandising reports to optimize sales and inventory management.
• Team Leadership: Assist in managing and leading the Merchandising team.

Entry Requirements:

• Educational Background: Diploma/Degree in Retail/Fashion/Business or equivalent.
• Experience: Minimum of 5 years in a similar managerial position in the fashion apparel/footwear industry.
• Technical Skills: Strong analytical skills, proficiency in Microsoft Excel, and ability to work in a fast-paced environment.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Poon Weng Teik (Wilson) | EA Personnel License: R1657737

The ideal candidate will lead the account development and penetration strategy for assigned territory. They should be skilled at building and maintaining relationships with clients and work towards client growth for revenue generation.

The Responsibilities:

• Propose & Execute business plan comprising of Product Mix, Channel Mix & Geography Mix
• Identify & secure new customers consistently & efficiently.
• Take ownership in the whole process from pre-sales to sales to aftersales, to respond promptly with good follow-up skills.
• Recruit new partners and increase in-house and overall market share in the assigned territory.
• Manage Asus existing partners by driving sell-through, inventory control and sell-out plan to achieve sales target.
• Resolve all business issues with partners through effective coordination and communication- thus maintain the partner relationship to ensure.
• Gather and monitor competitor / market information for company to take actions on pricing or promotion programs.
• Co-work with Disti team on channel development and business development
• Manage training for internal teams and external customers, share information with team and partners.
• Coordinate with branch service team and HQ back-office team to resolve any dispute and help partners grow business.

The Requirement:

• A self-starter who is able to work independently and engage cross-functional teams in meeting customer requirements.
• 5 years of experience in commercial business and server business.
• Strong PC and server skills preferred.
• Excellent interpersonal and communication skills, strong negotiation skills, independent and self-motivated.
• Energetic, dynamic, optimistic and customer service-oriented
• Strong analytical skill & ability to work under stress.

Skills: IT Server Sales, Corporate Sales, IT Sales, Business Development, Account Manager, Strategic Sales

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a Sales Project Assistant Manager to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Project Assistant Manager:

• Upselling company's product range
• Expanding our customer base and acquiring new accounts.
• Conducting technical sales presentations to clients.
• Nurturing and maintaining strong client relationships.
• Collecting valuable marketing insights.

Requirements:

• Diploma in Engineering or a related field.
• At least 3 years experience in B2B sales in related industry
• Stong connections and a robust network within the construction / building sector is an added advantage
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

Main Purpose of the Job:
The Parts Advisor (Parts Counter) sells parts over the counter and answer enquiries from
customers. He/she assists customers in selecting required parts in a friendly professional and
efficient manner via the electronic parts catalog. Guaranteeing customer satisfaction and loyalty
are top priorities. He/she is the main contact person to the technician in material request. He/she
reports to the Asst Parts Manager / Parts Manager.

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Our client is from Shipping industry. They are looking for a Sales, Assistant Manager to assist their team for the next phase of their business. They are located in Central.

Duties:

1. Sales Support: Provide assistance to the sales team by preparing sales presentations, proposals, and contracts. Assist in the development of sales strategies and plans to meet revenue targets.
2. Client Relationship Management: Build and maintain strong relationships with existing clients, responding to inquiries and resolving issues promptly. Assist in identifying potential new clients and opportunities for business expansion.
3. Market Research and Analysis: Conduct research on market trends, competitor activities, and customer preferences to identify potential areas for growth. Analyze sales data to assess performance and make recommendations for improvement.
4. Coordination and Logistics: Collaborate with internal departments such as operations, logistics, and finance to ensure smooth execution of sales contracts and timely delivery of services to customers. Coordinate with shipping agents, carriers, and other stakeholders to facilitate the transportation process.
5. Reporting and Administration: Prepare regular sales reports, forecasts, and budgets for management review. Maintain accurate records of sales activities, contracts, and customer interactions. Assist in administrative tasks such as invoice processing, expense tracking, and document filing.

Requirements:

• Min Diploma in Logistics or any relevant field.
• Min 5 years of sales related working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

Responsibilities

· Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.

· Dispense medicine when needed

· Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.

· Retrieve medication from inventory.

· Create prescription labels and put them on prescription containers.

· Place medication into prescription containers.

· Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.

· Assist with maintaining the Pharmacy department by keeping it clean and in order.

· Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.

Requirements

· Min Dip / Deg in Pharmaceutical Science / Pharmaceutical Chemistry / Other relevant certification

· Meticulous and a team player

· Good communication skills

· Knowledge of MS Word, Excel

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Duties and responsibilities

• Planning and overseeing the work of Buyers and Purchasing Agents

• Hiring and training new staff

• Developing an organization’s procurement rules and regulations

• Establishing guidelines on how often the company gets price quotes for items, the number of bids to accept and which vendors to consider

• Buying goods and services for the company

• Discussing contracts

• Evaluating quality, price, reliability, technical support and availability of goods and services

Skills and qualifications

• Knowledge of procurement software and tools

• Interpersonal skills such as teamwork and good listening skills

• Negotiation skills

• Excellent communication skills

• Ability to manage time and organize

• Strong leadership skills

Job Description

1) Control & monitor day to day basic deliverable

2) To lead & manage site team

3) To plan, execute, monitor & control projects work

4) Responsible for delivering the project / job on time

5) Plan, execute, monitor & control projects schedule or revise schedule

6) You will be assist in any ad-hoc projects / assignments when required by Admin Office / Project Engineer

Job Requirements
1) Diploma with 4 – 8 year related experience / Degree with 3 – 4 year related experience

Job Description

• To lead and direct the Human Resources (HR) department.
• Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Oversee and manage a performance appraisal system that drives high performance.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other ad-hoc duties.

Job Requirement

• Only Singaporeans may apply.
• Bachelor's degree in Human Resources, Business Administration, or related field required.
• A minimum of three years of human resource management experience is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

Job Responsibilities:

• Responsible for availability, incident, problem and capacity management for the applications in scope
• Response and resolve incidents, problem and user queries through proper analysis
• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department
• Execute continuous service improvement plan, process improvement
• Ensures essential process / procedures are followed and contribute to defining standards.
• Communicate complex technical issues to business users in a language they understand
• Contribute in effective knowledge management best practices within team and organization
• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Experience/Skills:

• Minimum 2 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.
• Strong team player. Flexible and being able to manage time effectively.
• Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.
• Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.
• Solid understanding of ITIL methodology
• Essential Technical Skill
• + years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct
• 2+ years’ experience supporting native iOS / Android applications in large Production environments
• Hands-On experience in writing / debugging scripts, code, database queries
• Software Engineering & Change Management
• Solid understanding of resiliency and redundancy designs
• Interfaces and Messaging systems

Positions open for Business Development Manager/Account Sales Manager in a well established and

fast growing food products distribution company.

Job role is to focus on marketing and brand building of premium products for the Food Service industry and act as the brand ambassador, and liaison between customers and producers from from around the world.

Proven track record and experience in food products sales & marketing in a B2B environment essential.

Job Title: Project Manager

Job Objectives

The Project Manager is responsible for leading teams to deliver projects spanning multiple business units. Delivering projects within stage gate controls and Bank’s project SDLC guidelines (SDM5) while managing issues, risks, dependencies and project change will be core competencies to the role.

The Project Manager has the authority to run the project on a day-to-day basis.

Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits defined in the business case.

Key Responsibilities

Stakeholder and Communications Management

• Manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
• Continually manage stakeholder expectations through governance processes
• Deliver appropriate and effective executive level communication
• Provide status reporting regarding milestones, deliverable, dependencies, communicating across GTO and business leadership and stakeholders

Process and Delivery Execution

• Manage a portfolio of complex initiatives that span one or multiple lines of business
• Own the full project life cycle end to end (Hybrid between Waterfall and Agile)
• Ensure the program is aligned to and supports strategic objectives
• Prepare detailed project plan for all phases of the project
• Manage the day-to-day project activities, including project management working and steering committees
• Understand interdependencies between technology, operations and business needs
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards

Key Requirements

• Banking experience in Retail products, Operations, Process and operating models
• Experience in leading and executing large Credit Cards project covering acquiring and issuing. Experience on loyalty and rewards is a plus. (over 10 years is preferred)
• Degree in an appropriate field of study or equivalent
• Project Management Professional (PMP) / PRINCE II certification is a plus
• A confident and self-aware leader with a high degree of independence
• Demonstrated 5-10 years of experience in project management
• Full end to end project management in a lead role
• Direct responsibility of project budgets of $5 - $15 million dollars
• Executive level communication skills with excellent written and verbal communication
• Ability to multi-task and perform well under pressure
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

Our Client:

Our client is a Japanese firm specializing in the development and design of industrial equipment products. They are currently seeking a Customer Engineer to join their team in Singapore.

The Responsibilities:

• Carry out machine installation
• Carry out preventive maintenance and implementation of machine improvement
• Handle machine related issues and troubleshooting
• Conduct Training for Customers

The Requirements:

• Minimum Diploma in Mechanical, Electronic or any other engineering disciplines
• Minimum 2 years of relevant work experience
• Proficient in MS Office

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 96252

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Description

- Manage the day-to-day work activities of the employees to ensure proper coverage, and plan and assign work

- Communicate and enforce policies and procedures

- Ensure all staff are properly trained, and certified as required, and have the tools and equipment needed to effectively carry out their job

- Oversee the daily operations of outlet for efficient operations

- Ensure good and prompt service to satisfy customers' needs

- Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness, and workplace safety guidelines

- Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory control

- Drive & exceed individual & store targets

- Provide excellent customer service

- Lead and supervise frontline staff, conduct briefing sessions on company procedures and policies

- Evaluate sales and work performance of frontline staff

- Ensure frontline staff are well trained in their service delivery, sales techniques, and product knowledge

- Guiding and training new staff members to promote internal growth

Job Requirements

- Good interpersonal and communication skills

- Good leadership and people management skills

- Able to manage multiple priorities in a fast-paced work environment

- Proficient in Microsoft Office software

- Managers specializing in Sales - Retail / General, Spa and Wellness would be a plus

- Full time/permanent position

- Able to commit to working retail hours on weekdays (10.45am-9pm) and weekends/public holidays (9.45am-6pm)

- Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers.)

Staff Benefits

- Attractive salary scheme

- Meal and transport allowance provided

- Yearly performance bonus

- Medical benefit scheme

- Workers’ insurance

- Long service award

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

职位描述

- 管理员工休息时间表并计划和分配工作

- 沟通和执行政策和程序

- 确保所有员工都经过适当培训，并按要求获得认证，和拥有有效开展工作所需的工具和设备

- 监督门店的日常运营以实现高效运营

- 确保良好和及时的服务以满足客户的需求

- 确保分店符合所有权威法规，包括但不限于卫生、清洁和工作场所安全指南

- 确保员工遵守公司的规定，例如销售报告、现金管理和库存控制

- 推动并超越个人和分店目标

- 提供优质的客户服务

- 领导和监督前线员工，并以公司程序和政策进行简报会

- 评估一线员工的销售和工作表现

- 确保一线员工在服务交付、销售技巧和产品知识方面接受过良好培训

- 指导和培训新员工，促进内部成长

工作要求

- 良好的人际关系和沟通技巧

- 良好的领导能力和人员管理能力

- 能够在快节奏的工作环境中管理多个优先事项

- 精通Microsoft Office软件

- 专门从事销售的经理 - 零售/综合、水疗和健康行业将是一个加分项

- 全职/永久职位

- 能够接受在零售时间上班，周日（上午 10点45分至晚上 9 点）、周末和公共假期（上午
9 点45分至下午 6 点）

- 必须能够与说英语和华语的客户沟通（为说英语和华语的客户提供咨询和推荐合适的治疗
方法。）

员工福利

- 底薪加高佣金

- 提供膳食和交通津贴

- 年度绩效奖金

- 医疗福利

- 工人保险

- 长期服务奖

- 不同类型的休假福利

- 职业发展和个人发展机会

- 舒适和优越的工作环境

• Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents
• Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines
• Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery
• Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise
• Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit
• Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction
• Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties
• Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties
• Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified
• Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes

Job Summary:

We are hiring various BIM personnel roles (BIM Modelers, BIM Coordinators, and BIM Managers) to coordinate construction drawings, develop BIM standards, and oversee BIM projects. The successful candidates should have relevant qualifications and experience, proficiency in Autocad, BIM, Revit (Architecture), and Navisworks, and good communication and teamwork skills.

Job Responsibilities:

• BIM Modelers create 3D models, ensure compliance with BIM standards, and collaborate with clients and team members.
• BIM Coordinators implement BIM processes and standards, create BIM execution plans, perform BIM Quality checks and manage BIM projects.
• BIM Managers lead and manage BIM projects, enforce BIM standards, perform BIM quality checks, advice on BIM legal and contractual issues, strategize and propose organization BIM process and provide training and support to team members.

Job Requirements:

• BIM Modelers need 1-2 years of experience in BIM modeling and collaboration, proficiency in relevant software, and good communication and teamwork skills.
• BIM Coordinators need 3-5 years of experience in BIM modeling and collaboration, certification in BIM modeling and management, proficiency in relevant software, and good communication and teamwork skills.
• BIM Managers need at least 6-8 years of experience in BIM modeling and collaboration, certification in BIM modeling and management, proficiency in relevant software, and excellent communication and leadership skills. Candidates with BCAA Specialist Diploma and Certification in VDC/IDD highly preferred.

Chicky Fun Pte Ltd, an upcoming & expanding F&B company with several food outlets and mini restaurants (Dining in, Online & Self-Delivery services) seek an experienced individual with right attributes to take up the challenge of

Senior Operations Manager/Operations Manager (FOOD COURT)

Responsibilities :

Operations (Food Court)

· Sales, Cost & other Kpis

· Oversee Tenants, contractors & ensure customers’ dining experience is at excellent level through, clean, hygienic, organised four court serving good food & excellent service.

Hygiene matters, dishwashers & cleaners & attend to pest control contracts, 8& NEA personnel where required.

Tenants needs for cutleries, POS machines issues. On line delivery (smooth operations)

Assist to source for tenants to replace outgoing ones where necessary & dealing with tenants enquiries on tenancy agreement terms,

· Staff roster deployment in conjunction with HR

· Liaise with Sales & marketing & product managers on customers’ needs, menu & on line delivery mstters

· Together with relevant stakeholders, administer compliance to various licences & permits (SFA, Halal Certification FSC, NEA etc.)

General

· Overall in charge of food court operations & related activities

· Review processes for continuous improvement

· Staff Training & Appraisal including discipline in liaison with HR

· Monthly & adhoc reports; meetings, presentation & zoom meetings with management & supervisors (chefs)

· Undertake any other adhoc projects/ tasks assigned by MD

Attributes & Qualifications

Minimum 5-10 years’ experience in Food & beverage business, food courts preferred.

· Planning skills with excellent communication

· Resourceful & able to work with different stakeholders, team worker & articulate well.

· Demonstrate Leadership skills through hands on efforts, good listener & problem-solving skills. Being proactive in planning various tasks & projects. Essentially be able to react quickly to urgent situation with an aim to resolve the issues at hand.

Team Worker