Total 83,265 Full-time customer experience manager job vacancies in Singapore

• Provide technical support and assistance to the KRC Master Plan Project team to access and acquire information on the hospital’s infrastructure and installed systems.
• Attend and participate in relevant meetings (design planning, interface, technical clarification, etc) as per planned schedule to provide technical inputs as needed.
• Support and input to the consultants’ technical & design proposal to meet hospital’s operation needs and minimising Electrical services disruption.
• Coordinate internally for design and interface coordination through the various transition phases of the KRC Master Plan.
• Review and input to proposed work plans and schedules to achieve control, compatibility and coordinated objective to avoid and minimise operation disruptions.
• fAssist in the management of the appointed maintenance agent and specialist system vendors in their maintenance scope and planned program including breakdown investigations, inspections and audit.

Requirements:

• Minimum Degree in Engineering (Electrical/Power/Technology or related discipline)
• Minimum 3 years of relevant working experience
• Possesses good writing and presentation skills.
• Positive work attitude and ability to work with all levels of staffs.
• Previous experience in Electrical installation work is advantageous.
• Possesses BCA Green Mark certification and/or related experiences will be advantageous.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Facilities Management Engineer

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Information:

Salary: $2,800-$3,000

Mon-Fri; 8.30am = 5.15pm

Responsibilities:

• Answering customer's enquiries and transferring of call
• Attending to email and whatsapp as adminster reception at the counter
• Attend to walk-in customer's enquiries
• Assist service job such as assigning job to technician and fixed appointment
• Assist customers at showroom and spare part purchase
• Assist supervisor in service system operation
• Prepare monthly warranty cards to mail customers
• submit warranty payment to finance

Requirements:

• GCE"O" Level and above
• At least 1-2 years in related experience
• Computer literacy
• Able to work overtime and pressure

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

EA License Number: 19C9998

Workstone Pte Ltd

Responsibilities

• Liaise with all theatre departments and collate information
• Collaborate with the Production Manager regarding budgets
• Supervise the set, lighting, and sound installation
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting, and sound
• Make alterations to the set and props between scene changes
• Cue the Lighting and Sound Technicians
• Create a risk assessment to ensure the safety of the full company

Requirements and skills

• Proven work experience as a Stage Manager or similar role
• Computer skills and understanding of current technology
• Ability to work under pressure
• A sharp eye for detail
• Relevant training and/or certifications as a Stage Manager

Job Description

• Industry/ Organization Type: Retail (medical-related international brand)
• Position Title: Assistant Retail Manager /Business Operations Partner
• Working Location: Plaza Singapura
• Working Hours: 4 days (11 pm to 9 pm)
• Salary Package: Gross up to $5000 (Basic + Commission) + 10% shares of the company annually
• Duration: Permanent Role

Key Responsibilities

• Assisting in the daily operations of the business
• Learning all aspects of the business through extensive training and coaching
• Providing excellent customer service to clients
• Participating in the growth and development of the business
• Serving Customers and processing sales transactions
• Ensuring high levels of customer satisfaction
• Maintain outstanding store condition and visual merchandising standards
• Undertake ad-hoc function and related duties as and when required

APPLY NOW!!!

• A Levels, Diploma or equivalent
• Great communication skills
• Pleasant personality with lots of energy
• Passion for helping others and changing lives
• This is not a 9 to 5 corporate job with every weekend and public holiday off. This is an opportunity to learn how to operate a successful business and retire early, like our client. If you are interested in this opportunity, please apply now.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #64743 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Handle assigned customer portfolios effectively.
• Secure a high level of customer satisfaction by establishing a good rapport and trust with the customer.
• Explore new business opportunities as per sales plan.
• Accountable in a regional role as a focal point for assigned account.

Requirements:

• Diploma and above
• At least 5 years of sales & marketing experience in semiconductor equipment.
• Good knowledge in Machine Vision Process
• Comfortable to travel extensively.
• Strong customer service orientation with excellent networking and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

About our client: Our client is a leading global port infrastructure operator.

*Work Location: Central

About the role:

• The role relates to the management of civil infrastructure contracts, through design, tendering, construction and maintenance stages. The role requires a flexible ‘hands-on’ approach and broadly includes the following:
• Develop and implement organization-wide construction contract strategies, minimum contract requirements, documentation and best practices for the company's global civil infrastructure projects.
• Develop and implement practical organization-wide contract risk assessment and risk management protocols.
• Work closely alongside the company's global project managers, senior management and legal teams on the management of civil contracts.
• Lead, support, and oversee the management of civil infrastructure project contracts, including tender strategies, preparation of tender documents, tender process, evaluation, negotiations, award, and contract administration.
• Prepare/review project cost estimates, analyze market price movements and recommend project pricing structures for inclusion into contract documents.
• Assess project contract risks and recommend optimum allocation of contract risk.
• Lead, oversee and support the evaluation, management and resolution of contract claims.
• Report on contract outcomes. Identify lessons learned and practical improvement actions and feedback into the company best practice. Benchmark project contract outcomes against key performance indicators (pricing and program, claims etc).
• Build organizational capacity and knowledge across the company's civil engineering community and at the senior management level.
• Be a trusted advisor and provide expert advice and support to the senior management. Build strong working relationships and trust with BU civil engineers and senior management; be seen as a ‘go to’ provider of solutions and demonstrate added value.
• Other duties that may be required from time to time.

About you:

• Bachelor’s degree (BEng or BSc) in a relevant field (for example Civil / Structural Engineering; Quantity Surveying; Construction Management; Contracts Management ) and (where appropriate) a post-grad qualification relating to construction contracts.
• Professional qualifications (Chartered or equivalent) with a relevant professional accreditation body.
• Proven experience in tender document preparation, tendering and contract negotiations and contract administration for major international civil infrastructure projects. Experience in ports and marine projects would be an advantage.
• Highly experienced in international forms of contract (such as FIDIC) and contract structures (Design and Build; Build Only, multi-contract projects etc).
• Contracts experience within civil law and common law jurisdictions.
• Experience of working within public procurement rules.
• Fully conversant with the allocation of contract risk and requirements for contract bonds, insurances etc.
• Experienced in claims assessment, negotiations and dispute resolution. Familiar with international claims adjudication and arbitration processes.
• Experience and gravitas to be able to develop and implement contract strategy and to oversee, direct and support major civil contracts and to become a trusted advisor to civil engineering colleagues and senior management.
• The requirements above will typically require a minimum of 10 - 15 years of relevant professional experience.
• Good team player with strong communication and influencing skills. Able to work effectively and build effective working relationships with international civil engineering teams and senior management.
• Willingness and aptitude to travel and work overseas on short-duration visits.
• Self-starter, energetic, focused. Able to work with minimal direction, to deal with multiple projects, and to prioritize key tasks. Able to actively identify requirements and propose practical and effective solutions.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: R1325507

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

• 5 days work/week , Off on Sunday and 1 weekday
• Mon – Friday (10am – 8pm) / Sat (9am – 6pm)
• $1800 - $3500
• Joo Chiat Road

Job description:

• Handle customer enquiries, calls, needs and feedbacks promptly
• Scheduling of appointments, confirmation and make follow-up calls with customers
• Handle documentations
• Generation of daily reports
• Issuing of invoices and service rendering
• Provide administrative support
• Perform other duties as maybe assigned by superior from time to time

Requirements:

• At least 1 year of customer service experiences preferred
• Proficient in Microsoft Office
• PC literate

Primary market focus: Enterprise - FSI, Technology, Manufacturer, Oil & Gas, etc.

$5,000-$6,500 + Quarter Comm (OTE: Annual $100k)

Mon-Fri: 9am–6pm

41 Kallang Pudding Rd, Golden Wheel Building

Job Responsibilities:

• Achieve sales performance targets and uphold positive client relations.
• Conduct B2B sales, generating new opportunities to closing.
• Collaborate with partners (Samsung, Crestron, Bose, Martin Audio, QSC, Poly, Logitech, Microsoft) and the in-house AV Designer Team to propose solutions meeting customer needs.
• Negotiate pricing with partners for competitive bids.
• Present and submit weekly sales reports.
• Prepare proposals and present solutions to "C" level executives.
• Work closely with AV Designer Team to develop client solutions

Job Requirements:

• Must have minimum 2 years of sales experience in a B2B environment with good sales track record
• Must have experience in a project-based, development of customised solutions sales environment.
• Must have relevant contact in vertical market in charge.
• Sales experience in the Enterprise market, especially in Technology, Manufacturing & FSI.

Responsibilities

• Oversee and manage a team of cleaning staff (local and foreigners) in executing the daily work process.
• Complied with Health & Safety Environmental procedures and practices standard.
• Plan work schedules and deployment of manpower effectively
• Maintain inventory stock and cleaning equipment
• Conduct inspections, evaluate cleaning process and take immediate corrective measures to improve if fall below contractual standards.
• Respond immediately to operational incidents on the ground
• Work closely with clients and resolve issues/feedback if any
• Evaluate faulty items and source for repair/replacement
• Able to handle and use cleaning equipment
• Submit cleaning reports weekly
• Any ad-hoc duties as assigned by the General Manager

Requirements

• Candidates must possess at least a minimum ‘O’ Level or its equivalent.
• At least 2-3 years of related working experience
• At least 2-3 years of experience in a supervisory/managerial role
• Good communication and interpersonal skills
• Able to work independently and multi-task.
• Able to travel to different jobsites everyday
• Able to work shifts, weekends and public holiday.

Customer Service Agent, Call Centre

Eunos

6 Months/ 12 Months Contract/ 18 Months

Mon - Fri, 9am to 6pm

Salary Up $3800 + completion bonus

You will attend to phone/email enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.

The Job

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.

• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

• Ensure effective and timely follow-up as promised to customers.

• Alert management of issues and concerns that require escalation for complete resolution.

• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

• Work closely with stakeholders on the service request requirements.

• Deliver service requests within stipulated service standards.

• Undertake projects or other responsibilities as assigned.

Requirements

Good interpersonal and communication skills.

Proficient in written and conversational English. Mother Tongue will be advantageous to support non-English speaking customers.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Job Description:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Requirement:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Proficient in English
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Company Overview:

At CADV, we're at the forefront of transforming customer interactions through our AI-driven MarTech and Customer Success platform. Renowned for our innovative solutions in real-time product-service matching, we've empowered leading banks across Europe and are now extending our pioneering services to Asia. Our commitment lies in boosting marketing ROI and cultivating unparalleled customer satisfaction through bespoke engagement and insightful analytics. Embrace the future with CADV, where cutting-edge technology meets strategic customer-centric solutions.

Account Manager Position

We are on the lookout for an Account Manager who excels in the dynamic intersection of MarTech and Customer Success. This pivotal role is designed for a sales-driven professional keen on shaping the future of client relationships through strategic account oversight, data-driven insights, and a steadfast commitment to success in the vibrant markets of Singapore and Southeast Asia. With CADV, you'll leverage the latest in AI & SaaS technologies to spearhead our expansion, driving unparalleled client success and contributing significantly to our global growth ambitions.

The ideal candidate will have at least 4 years of experience selling SaaS solutions, preferably focusing on marketing related solutions such as analytics tools, CRM systems, marketing software or automation. Your background should include outbound prospecting, building and closing pipelines for complex deal cycles.

Key Responsibilities:

• Craft and execute innovative sales strategies to meet and surpass revenue targets within the MarTech industry.
• Craft and execute innovative sales strategies to meet and surpass revenue targets within the MarTech industry.
• Cultivate and deepen client relationships, ensuring CADV is synonymous with excellence and innovation.
• Translate complex client needs into actionable solutions that propel business value.
• Foster cross-functional collaboration to guarantee seamless service delivery and elevated customer satisfaction.
• Keep a pulse on industry trends to strategically navigate market dynamics.

Qualifications:

• A bachelor's degree complemented by a zest for achieving the extraordinary.
• 4+ years of SaaS sales success within the marketing technology realm.
• Exceptional interpersonal and persuasive communication skills.
• A strategic mindset, coupled with acute problem-solving prowess and a drive for results.
• Autonomous, forward-thinking, and adaptable to the fast-paced tech environment.
• Proficiency in Sales CRM and sales enablement tools.

Join us

Step into a realm where innovation, client-centricity, and ambition converge. Forward your resume and a personalized cover letter to [email protected] and embark on a journey with CADV.

Please note that to the anticipated high volume of applicants, only those selected for further discussion will be contacted. Thank you for your interest in joining our team.

Job Highlights

• High base and even higher commissions and bonuses
• Fun and energetic work environment in premium locations
• Medical insurance and additional benefits

Job Description

We are looking for a high-performing and motivated Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative in the luxury skin care market. You will be responsible for maximizing our sales team potential, crafting sales plans, and justifying those to plans to the upper management.

Responsibilities

• Contribute to team sales effort by accomplishing related results as needed
• Achieve shop and personal target, including your own, aligning with company sales policies and strategies
• Ensure high levels of customer satisfaction through excellent sales service
• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team of sales reps and professional beauticians towards maximum performance and service standards
• Oversee all store operations and allocate responsibilities to personnel
• Prepare and control the store’s budget aiming for minimum expenditure and efficiency
• Deal with complaints from customers to maintain the store’s reputation
• Analyze sales and revenue reports and make forecasts
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety guidelines

Requirements

• Proven experience as retail sales manager (at least 5 years)
• Knowledge of retail management best practices
• Hard working, and can work under pressure
• Team player with outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills
• Motivated and sales driven

Permanent, 5 days, Eunos

Our client:

A reputable M & E infrastructure company that design, build n maintain data Centres n company server room

Job scope

Building M&E infrastructure Technical n operation

· Able to troubleshoot and carry out repair work for M&E Infrastructures services in Data Center

· Manage Technical Operation Team’s day-to-day operations (Exp: repair work, routine servicing, maintenance & T&C processes)

· To liase with n manage customer’s expectation

Department budget

· Manage department resources to ensure continuous smooth operations

· Manpower management

· Monitor and conduct review on department manpower competency level

• Ensure continuous training/improvement plan is in place across the technical team

Quality control

· Conduct quality checks on works completed

· Ensure regular review of equipment refresh for customers

Safety:

· Ensure compliance with Health, Safety, Environmental and Assurance regulations

Requirements

· Min Diploma in Mechanical & Electrical or relevant discipline

· 5 years of relevant working experience with at least 2 years in managerial position

· M&E technical knowledge or operation or both

· Fire Safety Manager certified

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Food Production Supervisor.

Must have knowledge with factory food processing procedures (cooked-food preparation, frozen dinners, marinating and preserving).

Must have at least three years of similar working experience.

Permanently night shift.

Must have food hygiene knowledge.

Must be able to work as a team.

Must understand inventory and stock check and storage procedures.

Must have good time management to ensure smooth chain operations i.e. from factory to outlets.

Require to enter cold-room (with protective gears).

Must have some electrical and mechanical background in order to maintain the machineries in good condition and manage to do small repair - none obligatory.

• Position : Enrolled/ Staff/ Registered Nurse (NO EXPERIENCE REQUIRED/ FULL TRAINING PROVIDED)
• Location : Gleneagles/ Novena/ Alvernia
• Working hours : 5.5 days / Mon-Fri (9am-5pm)(6pm-9pm), Sat (9am-1pm) - ONLY 1 EVENING SHIFT IS REQUIRED PER WEEK
• Salary (commensurate with experience) : Up to $3500 + OT ($300-$500 per month) + 4 months Bonus yearly + Transport allowance
• Duration : Permanent
• Industry : General and Specialised Paediatric Services (Children’s clinic)

Main Responsibilities:

• Handle patients’ enquiries and needs
• Provide assistance to doctors during consultation session and procedures
• Perform counter duties (Registration, Billing and Appointment)
• General admin duties
• Any other ad hoc duties as assigned

Requirements:

• FULL TRAINING PROVIDED
• Diploma in Nursing or above
• Patient, willing to learn, able to work under minimum supervision
• Must be bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Position : Regional Sales Manager (Mortar Technology/Building Materials) – Up to $6500
Location : North - Kranji Loop
Working hours : Monday to Friday 8.30am to 5.30pm | Alternate Saturday 8.30am to 1pm
Salary (commensurate with experience) : Up to $6500 + Variable Bonus + Up to 16 Days Annual Leaves + Medical Health Insurance + Dental Panel Clinic Benefits + Transport Allowance/Reimbursement*
Duration : Permanent
Industry : Industrial Building Materials Manufacturer

Main Responsibilities:

• Managing and steering existing Dealers and appointment of new Dealers in countries where the company are not represented or do not perform well.
• Conduct direct sales activities in Singapore
• Dealer training and machine demonstrations.
• Developing and/or consolidating brand leadership positions.
• Consolidated and individual sales and gross margins for each brand.
• Annual budgets and long/short-term sales forecasts for brands and ranges.
• Knowledge of the market and the competition.

• Requirements:
  Bachelor's degree with at least 5 years of commercial experience in the distribution of similar products through a dealer network.
• broad knowledge of the market
• Have in-depth knowledge and use of Microsoft Office programs churning out quantitative and qualitative reports.
  Bilingual in English and mandarin to communicate with Chinese clients who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Outline of the Position:

• Explore business development opportunities in fund management.
• Client support and maintain client relationships.
• Liaise with and provide support to internal colleagues and external business associates.

Key Responsibilities:

• Source potential clients for the Company’s fund management business.
• Liaise with financial institutions on client account opening, KYC and portfolio investments.
• Maintain and monitor client portfolios.
• Other ad-hoc duties as assigned.

Requirements:

• Degree or diploma holder preferably in Finance, Business, Marketing discipline.
• Good interpersonal and communication skills.
• Proficient in English and where applicable, Chinese to liaise with Mandarin speaking clientele and business associates.
• Pleasant and cheerful to thrive in a team-based working environment.
• Variable bonus/commission based salary.

Main Activities:

· Leading the monthly group management reporting with variance analysis on key business drivers, and ensuring submissions to Group reporting timelines;

· Spearheading annual budgeting cycle, and driving corporate deliverables for budget submissions from various business units;

· Target-setting and analysis with various business units for Board approvals;

· Corporate Financial Planning & Analysis;

· Managing of Group financial projects and capital allocation;

Assisting with ad-hoc projects and risk management

Qualifications / Experience:

• Minimum Degree in Accountancy/ACCA
• At least 5 year(s) of related working experience
• Experience with financial statement presentation for EXCO
• Regional experience required
• With knowledge of ERP system (Microsoft Dynamic 365 Business Central).
• Good in Excel skill.
• Fast past environment.
• Good communication, interpersonal & organizational skills.
• Self-motivated, highly organised, able to work independently
• Meticulous, strong team player, has good analytical and problem-solving skills.

This position is responsible for the planning, setting of the direction of the crew, and resource distribution of the restaurant to achieve an efficient, well-prepared, and profitable food and beverages restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavorful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Assisting the Operations Manager to work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Supervise the operations of at least two restaurants and above

• Perform other duties as assigned by management

REQUIREMENTS

• Min GCE ‘N’ level or equivalent to at least 4 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Duties and Responsibilities:

QUALITY

• Create, put into action, and oversee audit programmes to make sure that the Quality Management System (QMS) rules and standards, as well as client and regulatory requirements, are being followed. You should also highlight areas that need improvement.
• Offer guidance, leadership, and inspiration to propel the quality function via the use of precise quality rules, procedures, and strategies.
• Oversee the development and implementation of quality systems, processes, and procedures to continuously satisfy global quality criteria.
• This will drive the implementation of the regional quality plan.
  Assist operations by conducting routine process and system audits to assess the efficacy of the QMS.
• Examine all non-conformance data pertaining to QMS standards and make sure that appropriate corrective measures are put into place and work.

HEALTH

• Make sure that all areas of responsibility are informed about occupational health requirements and initiatives.
• Keep an eye on adherence to laws and regulations.
• Perform routine audits of the requirements pertaining to health; where needed, create and put into action remedial and preventive measures.

SAFETY

• Create and keep up environmental, health, and safety management systems.
• Regularly examine and appraise the site; take appropriate follow-up measures to guarantee safety compliance in our workshop.
• In charge of putting the Safety Management system into place and keeping an eye on it both in the office and on the job site.
• In order to comply with the Workplace Safety and Health Act, review and update your safety policies and procedures.
• Create and carry out safety campaigns and activities.
• Encourage, instruct, oversee, and teach staff members to carry out tasks in a responsible and safe manner.
• Make sure that the Emergency Response Plan's fire safety regulations are followed at all times;
• Oversee the upkeep of all fire safety measures within the organisation;
• Make sure that the number of employees in any area of a building is never greater than the amount allowed by the Fire Code;
• Make daily inspections of the property and have any fire hazards within the business eliminated, or have them removed;
• Create and implement an emergency response plan for the business, then provide it to the staff members;
• Employees should participate in fire drills at least twice a year, or as frequently as the Commissioner may specify;
• Make certain that every employee is aware of the company's escape routes;
• Create employee handbooks on fire safety.
• In order to prepare, lead, and oversee the company's emergency response team for fires and other related crises, they receive training in first aid, fire fighting, and evacuation techniques;
• Provide first aid, firefighting, and evacuation training to staff members in case of a fire or other related emergency;
• In the event of a fire or other related emergency, organise and oversee the company's employees' participation in the firefighting and evacuation processes;
• Oversee the Fire Command Center's operations in the event of a fire or other relevant emergency;
• Every year, the organisation should conduct at least two Table-Top Exercises to assess the efficacy of the Arson Prevention Plan and the Emergency Response Plan in collaboration with the Emergency Response Team.
• Make that an ongoing audit programme is put in place and maintained to confirm that all lifting equipment certificates, records, and registrations such as those for forklifts, fixed and mobile cranes, etc. are accurate and up to date.
• Examine risk assessments pertaining to hazardous materials and make that safeguards are in place to avoid harm, disease, and/or property damage.
• Verify that Safety Data Sheets (SDS) are easily accessible to staff members by conducting routine audits to make that SDS are kept up to date and maintained for any hazardous compounds used at the workplace.
• Make sure that all work activities that involve working in pressurised systems, restricted spaces, heights, or other harsh settings have had their risks evaluated and are being actively monitored while they are being performed.

ENVIRONMENTAL

• During jobsite visits and training sessions, actively advocate the requirements of the Environment Management Systems (as well as suggested techniques) for minimising environmental waste, water usage, spills, and energy consumption.
• Determine the environmental regulatory requirements at the regional, national, and/or local levels; advise top management as needed.
• Make that the proper Environmental Site Assessments (ESAs) are done for any facility that is purchased or released.
• Make sure that when entering and leaving a facility, environmental procedures are followed.
• Assure the creation, execution, and maintenance of resource management plans and spill prevention and response plans (SPRP) tailored to each jobsite.

QUALIFICATIONS:

• A minimum of a bachelor's, postgraduate, professional, master's, or equivalent degree in marine engineering.
• A minimum of five years of relevant work experience in quality and safety management.
• MOM hot work safety accessory that is certified
• Certified Manager of Fire Safety
• Be familiar with ISO I45001:2018 Systems and the Workplace Safety and Health Act.
• Acquainted with the COVID-19 Safe Management Plan
• Workplace safety and health officer (WSHO) registered with MOM
• Ability to work well under pressure
• Demonstrate ability to handle work professionally, independently and efficiently
• Continuous improvement mindset.
• Mathematical aptitude
• Analytical, planning, execution and problem-solving skills
• Excellent managerial and leadership skills

► The essential job duties:

• Organisation and implementation of events, including but not limited to trunk shows, product launches, dinners and exhibitions inside and outside of boutiques
• Manage gifting & client treatment plan with boutiques to develop and grow VIP client base
• Design and execute domestic and overseas experiences for clients that communicate brand values and resonate strongly with their target audience
• Manage budget resources efficiently, executing projects to achieve target budget and ROI
• Participate in annual budgeting process to drive the commercial and communications direction of the brand
• Use insights on market and brand trends to position Dior’s client communications for competitive advantage
• Provide business analysis & reporting to communicate about client, project, and commercial performance as necessary
• Lead the Client Marketing Team and work closely with the local and HQ stakeholders
• Any other duties/matter which may be assigned from time to time by your reporting manager

► Work Experience

• Previous 5 years experience in luxury good and service-related industry is preferred for this role

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Job Responsibilities

• Manage in Product Management to effectively ensure achievement of the Business Plan/Set Target objective in terms of sales, profitability, and sustainability.
• Conduct market research & customer visits and translate key competitor and core technology trends into sound business decisions.
• Conduct quantitative and qualitative data analysis using statistical tools.
• Understanding consumer needs and behavioural patterns to identify appropriate products/services for different segments.
• Define product strategy and conduct product training and demo for sales companies.
• Manage product life cycle.
• Develop and adapt pricing strategy based on internal and external trends.
• Formulate appropriate Go-To-Market strategies and implementing marketing activities.
• Work closely with the regional offices on Sell-in/Sell-out/Sell-Through region-wise/channel type to ensure healthy sales and inventory.
• Manage the monthly forecasting number.
• Formulate business planning and mid-term planning based on market analysis.

Job Requirements

• Degree in Business Administration or equivalent, with at least 3 years of product management experience
• Ability to manage multiple initiatives, programs & engagements with regional sales companies simultaneously.
• Ability to manage multiple initiatives, programs & engagements with regional teams simultaneously.
• Ability to perform quantitative data analysis and appropriate data visualization using Excel & PowerPoint.
• Passion for innovating with strong written & verbal communication skills

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23560

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

MAIN PURPOSE

Shiseido Asia Pacific Cosmetic business division is looking to hire a Regional Brand Manager to lead the fast expansion of fast growth of fragrance cluster (Issey Miyake/ Narciso Rodriguez/ Serge Lutens/ Tory Burch/ Zadig & Voltarie) in APAC markets. Reporting to the Regional Brand Director, you will be responsible to craft regional growth strategy and oversee 360 plan implementations in markets.

KEY RESPONSIBILITIES

REGIONAL STRATGIC DIRECTION TO MARKETS

• Translate the deep understanding of the fragrance markets and consumers into regional brand growth strategy, including Go to market decision, investment priority, portfolio management, media/ influence/ PR strategy and others.
• Guide the new markets to ensure successful high impact brand launch
• Safeguard the brand equity and help markets balance brand building with commercial drive.

COLLABORATE WITH GLOBAL BRAND HOLDING

• Provide regional business intelligence, insights, consumers needs to global brand holding to make sure that the global brand direction and strategy meet the needs of APAC region.
• Representing the region’s voice to feedback to global brand innovation pipeline, marketing plan and communication plan

DIGITAL ACCELERATION

• Drive digital transformation at regional level, accelerating Ecommerce and CRM topics
• Work with external agencies to produce regional creative assets, social assets, product demo etc.
• Oversees local markets’ media buy plans

OPERATIONAL EXCELLENCE

• Support markets on daily operational topics such as product assortment, launch calendar, commercial animations, training & education, consumer engagement activities etc.

REQUIREMENTS

• Minimum 7 years experience in a Marketing Role within Beauty/FMCG within a regional capacity
• Experience & knowledge in either of the 2 big clusters (Southeast Asia TH/MY/SG/INDO or North Asia TW/KOR.)
• Experience in Fragrance category is a plus
• Experience in managing Ecommerce business is a plus
• Business planning and implementation experience as well as project management
• Strategic thinking (sound attention for details without losing focus on big picture)
• Good at Powerpoint and Excel
• A considered, analytical approach to working with consumers, problem solving, stakeholder management
• Strong communication skills
• Positive attitude & growth mindset
• Flexibility to travel when required