Total 83,677 customer experience manager job vacancies in Singapore

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Summary / Project Description

The Assistant Manager for Delivery Management will plan, manage, and deliver operations with ITSM methodology, primarily focusing on Demand and Release management. He/She requires to align the assigned demand domains with the business needs and maintaining oversight of related NEHR enhancements, coordinating, and overseeing release delivery through its lifecycle. In addition, as part of the collaborative support, he/she needs to assist in other Service Management processes such as Change & Service request management and Incident Management.

Role and Responsibilities

Demand & Release Delivery Management

• Responsible for collaborating with varies stakeholders on all demands to understand the needs and translate them into IT requirements through demand workflow processes, which includes qualification, assessment, prioritization & approval to proceed.
• Collaborating with project managers to plan release deliver request schedules, considering priorities, resource availability, and potential risks through adhering its process lifecycle which includes scope & solution review, change control board review and procurement.
• Responsible for the maintenance of release delivery request processes and templates to drive NEHR release planning.
• Monitoring and maintaining the demands/release delivery request inventory.
• Assisting project managers to review release delivery’s cost estimation and effort required.

Change and Service Request Management

• Responsible for overseeing the coordination of end-to-end change activities.
• Work with vendors and internal team on all change and service requests, assessing their risk and impact and cost.
• Ensure all requests for change (CR) and service requests (SR) are properly classified, recorded, authorized, implemented, and closed.
• Chair or attend weekly change and request management meetings including CABs.
• Investigate, collect data, and report on failed SR and CR
• Provide guidance and support on Change and Service Request Management activities according to contractual obligations.
• Act as an escalation point for change and service requests management related issues

Incident and Problem Management

• Coordinate investigation and resolution of major incidents and problems. These include running conference calls, tracking progress and timeline, providing constant updates to all stakeholder, working with vendors and internal team on the root cause analysis.
• Coordinate service improvement plan for major incidents and problems.

Process Management

• Implement, review, maintain related ITSM process and procedures.
• Improve and optimize existing operations processes.

Requirements / Qualifications

• Degree in IT or equivalent in Computer Science, Information Technology, Informatics, Business or healthcare Management related degree.
• At least 5 years of relevant hands-on experience in generating and developing system processes, user and non-functional requirements in complex information system environments.
• Be able to demonstrate strong ITIL based process management experience.
• Foundation knowledge with IT systems and infrastructure, including knowledge of operating systems, networks, databases, and applications.
• Strong critical skills such as collaboration, oral, written, and verbal communication skills, and analytical capability.
• Strong interpersonal skills to build relationships, facilitate collaboration and influence stakeholders across different teams.
• Willingness to adapt to changing priorities, shifting deadlines, and evolving organizational needs.
• Strong planning and time management skills.
• People, result, and customer oriented with multi-tasking capabilities.
• Able to work under pressure.
• Must be able to work independently, as well as in a team environment and be a good team player.
• Candidate with Healthcare domain knowledge would be an advantage.

• Oversee and direct construction projects from conception to completion
• Review the project in-depth to schedule deliverables and estimate costs
• Oversee all onsite and offsite constructions to monitor compliance with building and safety regulations
• Coordinate and direct construction workers and subcontractors
• Select tools, materials and equipment and track inventory
• Meet contractual conditions of performance
• Review the work progress on daily basis
• Prepare internal and external reports pertaining to job status
• Plan ahead to prevent problems and resolve any emerging ones
• Negotiate terms of agreements, draft contracts and obtain permits and licences
• Analyse, manage and mitigate risks
• Ensure quality construction standards and the use of proper construction techniques

Must be able to speak fluent in Vietnamese as our Staff and customers majority are Vietnamese.

- Must be able to work nights shift and on weekends.

- Recruiting, training and supervising staff.

- Managing budgets.

- Ensuring compliance with licensing, hygiene and health and safety legislation.

- Overseeing stock levels and ordering supplies.

- Handling customer feedback.

- Preparing and presenting staffing/sales reports.

- Liaising with customers, employees, suppliers, licensing authorities and sales representatives.

- Making improvements to the running of the business and developing the restaurant.

Position: Events Project Manager / Events Sales Executive

Location: Lavender

Salary: $3000 - $4500 (depending on experience)

Job Responsibilities:

• Identify and pursue new business opportunities aligned with the company's extensive service offerings in events, exhibitions, retail, experiential marketing, content, and technology.
• Lead pitches and proposal development, collaborating with the relevant team and producers to compile the necessary Specialist Services for proposal creation.
• Demonstrate proficiency in leading client strategies, identifying client needs, and developing strategies to address those needs.
• Expand business both locally and regionally through strategic account management, continuously enhancing the planning and execution of client activities.
• Establish and maintain relationships with identified clients, hosting regular POV meetings to share insights and extend value creation.
• Cultivate relationships with new clients and reinforce those with existing clients through the implementation of communication plans, ensuring strong visibility for the strategic support provided.

Job Requirements:

• Effective engagement with professionals from the client side, with the ability to understand, navigate, and manage complex hierarchical corporate clients.
• Exposure to different project types, including events, multimedia, online, interactive, direct marketing, and social media.
• Ability to efficiently manage project teams assembled from different business units within a large corporate agency.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Responsibilities

-Generate sales among client accounts, including disruptive and cross-selling

-Operates as the lead point of contact for assigned customers

-Develops and maintains long-term relationships with accounts and stakeholders

-Communicates & understand client’s needs and demands in timely manner

-Forecasts and tracks client account metrics

-Maintain good relationship with clients while managing the projects to meet the goals

-Identifies opportunities to grow company’s business

-Coordinate with staff members working on the same account to ensure consistent services

-Leadership skills to delegate tasks

-Collaborates with sales team to reach prospective clients

-Service multiple clients concurrently, often meeting deadlines

-Contract negotiation and close agreements to optimize profits

-Keep records of client transactions & reports

Requirements

-Minimum bachelor’s degree preferred in IT field

-Independent and Team Leader

-Strong communication skills

-Fluent in both Chinese and English; spoken and written

-Able to multi-task and meet deadlines

Job Description:

Branding and Communications

• Brand building and awareness
• Create and execute marketing & communications across multiple online channels and platforms
• Conceptualize and create content and materials such as brochures, presentation, fact sheets, informative videos etc.
• Responsible for managing and maintaining company Web portal
• Developing relevant marketing materials for company services and product. eg. fuel product and services.
• Ensuring consistency in our brand, messages and communications across all media
• To design, build and maintain a brand of services and product showcase in Singapore HQ (which can be usable in other markets as well)
• Managing media relations and coverage
• Provide expertise and manage our CRM tools (e.g. Microsoft Dynamics 365 CRM).
• Conduct market research as and when necessary in support of services(s), product(s), market(s), industry, customer, competitors etc.

Qualifications / Experience

• Degree in Marketing or any other relevant degree
• Must have experience in Digital Marketing
• At least 5 to 8 years of relevant experiences.
• Independent, hands-on, meticulous, resourceful and possess excellent written and verbal communication skills as well as a keen eye for detail and design aesthetics
• Strategic planning skills, display excellent leadership and be a good team player that is able to perform well under pressure in a start-up & fast-paced environment
• Have a rich background in the marketing industry to deliver effective communication with the public
• Familiar with marketing CRM tool such as Microsoft Dynamics 365 CRM etc.
• Experience in copywriting with excellent communications skills
• Familiar with graphic design and video editing tools
• Strong project management skills and managing external marketing agencies
• Passionate marketer with the ability to think out-of-the box
• Proven ability to build and maintain strong relationships with people at all levels of a business
• Comfortable working in a small team

Responsibilities:

• Implement marketing plan consistent with the Event Strategy; aimed at improving market share and achieving objectives of strategic event goals.
• Develop and craft all activities of the marketing plan of the Event and achieve the objectives set for the activities.

Detailed job roles:

General

1. Day-to-day marketing administration.
2. Assist to manage and monitor third party agency/project teams, by proactively gather and provide input for regular reviews, to ensure deliverables are meeting set targets, timeline and budget.
3. Assist to manage and develop databases; to maximise its function to achieve business needs.
4. Stay up to date with the trend of technology in marketing, social media and other internal marketing channel and assets.
5. Business-to-business marketing; assist to develop, maintain and manage close relationships with managed partners, media, sponsors, exhibitors, buyers and key attendees.
6. Constantly upgrade his/her knowledge of core business, marketing technology, market intelligence, leadership and communication skills.

Marketing Strategy and Timeline

1. Develop and craft all activities of the marketing plan of the Event and achieve the objectives set for the activities.
2. Define advertising objectives, recommend choice of media and allocate resources to ensure advertising campaigns are effective, economical and appropriate for intended audience.
3. Plan, execute and own overall digital performance marketing strategy (including but not limited to website development, SEM, social media, SEO, eDM) and be responsible for all marketing KPIs performance.
4. Generate customer experience insights, strategy formulation, lead transformation management, roadmap and planning, analytics/insight generation – towards pre- and post-show.

Content Development and Maintenance

1. Create and execute marketing content, editorial and marketing plans for social media channels; including Above the Line (ATL) and Below the Line (BTL) promotion materials (website, eDM, advertisements, brochures, LinkedIn).
2. Manage the designate social media account for event promotion and ensure postings are done on a regular basis.
3. Ensure that information on such platforms is kept up to date.
4. Ensure event information are posted and kept up to date on other external promotional platforms.

Creatives

1. Work with third party creative agency to develop the event key visual, logo and branding and the subsequent KV adaptations required by the event.

Media-related

1. Partnerships – Identify suitable media channels to secure partnerships with paid/barter entitlements for event promotion.
2. Media Management – Work with third-party PR agency to execute the media plan and manage media before, during and after the event.

Requirements:

• Preferably with at least 1 year of relevant work experience in event marketing.
• Solid understanding of both online and offline channels.
• Preferably with good understanding of public relations scope of work, including media management.
• Able to perform high level strategic thinking to creative and detailed execution.
• Proven success in managing complex and multi-faceted marketing programs with the ability to drive projects through completion.
• Proven success in ATL & BTL development and execution.
• Demonstrated ability to work independently and autonomously.
• Superior oral and written communication skills.
• Strong in marketing data analytics.
• Worked in a fast-paced and highly cross-functional organisation.

As Procurement Officer, you will play a vital role in ensuring the efficient sourcing and purchasing of goods and services for the organization. You will be responsible for managing the procurement process from start to finish, including identifying suppliers, negotiating contracts, and ensuring timely delivery of goods and services while maintaining quality standards and cost-effectiveness.

Key Responsibilities:

1. Supplier Identification and Management: Research potential suppliers and maintain a database of approved vendors.
   Evaluate supplier capabilities, including quality, reliability, and cost-effectiveness.
   Develop and maintain strong relationships with suppliers to ensure favorable terms and conditions.
   
2. Procurement Process Management:Coordinate with internal stakeholders to determine procurement needs and specifications.
   Prepare requests for quotations (RFQs), requests for proposals (RFPs), and purchase orders (POs).
   Evaluate and analyze bids and proposals to select the most suitable suppliers.
   Negotiate contracts, prices, and terms with suppliers to achieve cost savings and favorable conditions.
   
3. Contract Management:Monitor contract performance and compliance with terms and conditions.
   Resolve any contract disputes or issues that may arise.
   Identify opportunities for contract renegotiation or renewal.
   
4. Inventory Management:Maintain accurate records of inventory levels and procurement activities.
   Coordinate with warehouse and logistics teams to ensure timely receipt and storage of goods.
   Implement inventory control measures to minimize stockouts and excess inventory.
   
5. Compliance and Risk Management:Ensure procurement activities comply with relevant laws, regulations, and organizational policies.
   Identify and mitigate procurement-related risks, such as supply chain disruptions or vendor non-compliance.
   Conduct regular audits and assessments to monitor procurement practices and performance.
   
6. Reporting and Analysis:Prepare regular reports on procurement activities, including spending trends, supplier performance, and savings achieved.
   Analyze data to identify opportunities for process improvement and cost optimization.
   

Qualifications and Skills:

• Bachelor's degree in Business Administration, Supply Chain Management, or related field.
• Proven experience in procurement, purchasing, or supply chain management.
• Strong negotiation and communication skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in procurement software and Microsoft Office Suite.
• Knowledge of procurement best practices and industry trends.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Attention to detail and accuracy.
• Certification in procurement (e.g., CIPS) is a plus.

Job Expectations

• Promote the property through networking, cold calling, site inspections and presentations.
• Manage bookings for individual and group businesses.
• Implement sales strategies to achieve revenue targets and profitability.
• Respond promptly to all telephone and walk-in enquiries about events and catering space.
• Conduct tours of the property with event planners and potential guests/customers.
• Update the operations of the property, market trends and competition.
• Hunt for new sales leads.

Requirements

• Diploma in Sales and Marketing.
• At least 3 years of relevant experience.
• Excellent communication, interpersonal and organisational skills with strong network.
• Strong negotiation and presentation skills.
• Able to work well under pressure in a fast paced environment.
• Knowledge in banquet spaces, facilities and capabilities of the competitive market.
• Those without experience are welcome to apply.

Job Description:

• Core Duties: Accounts Operations / Accounts Payable.
• Daily Tasks: Transaction Administration with Banks;
• Bookkeeping
• Data Entry and Office Management
• Initial Screening for third party payments; Office Support (preparation and submission of documents, scanning, records keeping etc.)
• General Administration; Managing and corresponding with outsourced accountants and auditors;
• Customer Service support.
• Any other ad hoc tasks required by Aerapass from time to time.
• Allocated Projects: Account Monitoring
• Reports review.
• Any other ad hoc tasks required by your reporting managers from time to time.

KEY RESPONSIBILITIES

• Be an effective Technology Business Partner. working closely with business users to understand business needs and implement solutions.
• Hands on experience in configuring SuccessFactors modules (Employee Central, Payroll, PMGM, Time Management, LMS, etc) this includes configuration of Holiday calendars, Work Schedules, Substitutions, Absences for different categories of employees and policies for different locations.
• Ensure HR applications are compliant with internal business controls, statutory regulations & rules, information security and audit requirements.
• Effective in analysing and implementing SuccessFactors integration projects; defining iFlows, local & exception sub-process, value mapping artifacts.
• Analyse from a holistic perspective business needs, mutual interdependencies, risk and benefits to propose the best solution.
• Motivate, lead and guide team to HR best practices
• Support the delivery of initiatives primarily on technology capabilities for Human Capital/Resources.
• Assist in planning, managing and implementation of projects/tracks. Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Assist in the definition of project scope, requirements and objectives, involving all relevant stakeholders and ensuring technical feasibility. Develop a detailed project plan to monitor and track progress.
• Test all system areas during implementation, upgrade and/or other configuration change.
• Solution and monitor on HR systems integration(s) with other systems (including but not limited to Time management system, SAP S/4HANA system, Concur system), and any integrations to 3rd party vendor solutions.
• Work cross-functionally to solve problems and implement changes.
• Create and maintain comprehensive project documentation.
• Provide end user support to ensure adoption and ease of use.
• Resolve problems related to upgrades, releases, fixes, and improvements.
• Partner with team members to ensure alignment and knowledge transfer.

KEY REQUIREMENTS

• Tertiary Degree in Computer Science, Information Technology or equivalent in a reputable University.
• Experience in handling SuccessFactors systems (including Employee Central, Data Integration, and Data Cleansing) and Concur is highly preferred.
• Experience in developing interfaces between SuccessFactors and 3rd party systems. Has worked on creation of integrations using SuccessFactors Cloud Platform Integration (CPI)
• Experienced in IT project management, developing, analysing and implementing technology solutions.
• Minimum 6 to 10 years of experience supporting HR systems and team leader of a small team to implement HR initiatives.
• Excellent knowledge in HR domain, with experience implementing and supporting HR applications.
• Good team player who is keen to learn, independent, and with strong analytical, communication and interpersonal skills.
• Strong communication and validation skills. Able to iterate through the requirements in phases, ensuring alignment with business sponsors, stakeholders, and management.

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

The responsibilities of a customer service officer in this restaurant include:

1. Greeting Customers: Welcoming guests as they enter the restaurant, and providing them with a positive first impression.
2. Taking Orders: Receiving orders from customers either in person, over the phone, or online, and accurately inputting them into the restaurant's ordering system.
3. Providing Information: Offering information about menu items, specials, and promotions to customers who inquire.
4. Handling Inquiries and Complaints: Addressing customer inquiries, concerns, and complaints promptly and professionally, and working to resolve issues to the customer's satisfaction.
5. Serving Food and Beverages: Delivering food and drinks to customers' tables in a timely and efficient manner, ensuring accuracy and presentation meet the restaurant's standards.
6. Processing Payments: Accepting payment from customers, processing transactions accurately, and providing receipts.
7. Maintaining Cleanliness: Keeping the dining area, serving stations, and customer service areas clean and organized, including clearing tables and resetting them for new customers.
8. Upselling: Suggesting additional menu items, desserts, or beverages to customers to increase sales and enhance their dining experience.
9. Collaborating with Kitchen Staff: Communicating orders and any special requests or modifications to the kitchen staff, and coordinating the timing of food delivery with the kitchen team.
10. Following Health and Safety Regulations: Adhering to food safety and hygiene standards, as well as health and safety regulations, to ensure the well-being of customers and staff.
11. Providing Excellent Customer Service: Ensuring that every customer receives friendly, attentive, and personalized service to enhance their overall dining experience and encourage repeat business.
12. Handling Reservations: Managing reservations, seating arrangements, and waiting lists during busy periods, ensuring efficient use of available tables and minimizing wait times for customers.
13. Training New Staff: Assisting in the training of new customer service staff members, ensuring they understand the restaurant's policies, procedures, and standards for customer service.

Overall, a customer service officer must play a crucial role in creating a positive and enjoyable dining experience for restaurant patrons while representing the establishment in a professional manner.

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager to ensure the smooth operation of the restaurant.

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Assist in operations to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Responsibilities:

• Oversees the operations of Safety & Security, and Research Facilities Services, ensure processes are in accordance and compliant with regulatory standards, and institute policies.
• Conduct annual safety audits to ensure compliance with regulatory requirements and institute policies and processes. Report audit findings, follow up on corrective actions, etc.
• Manage institute laboratory risk assessments.
• Oversee incident management, reporting investigations, and implementing corrective actions in accordance with institute guidelines.
• Manage IBC projects applications, including IBC meetings and project reviews, etc
• Chemical and Biological) inventory management.
• Ensure good maintenance of critical equipment with proper training provided to user, validation and certification.
• Coordinate institute safety training programs.
• Operation of the A/BSL3 facilities (i.e. certification, red-teaming exercises, drills, etc).
• Monitor and manage license permits (i.e. applications, renewals, etc.) with regulatory bodies.
• Operation management of Research Facilities such as the BSL3, cGMP, Plant Facilities, Arthropod etc, to ensure compliance with safety regulatory and institute SOP.
• Project management of research infrastructure upgrading or modification in response to research demand. This includes drafting of tender specification, evaluation and recommendation etc.
• Any other duties as required.

Requirements:

• At least a Degree in Bio-engineering, Bioscience, Life Science, or equivalent.
• Minimum of 5 years of relevant working experience in Laboratory Safety. Biosafety and/or Workplace Health and Safety is preferred.
• Possess fundamental principles knowledge and experience in biosafety operation, bio-containment, laboratory infrastructure and laboratory equipment.
• Demonstrated ability to work collaboratively with multidisciplinary parties, including engineers, administrators, procurement, researchers, vendors, etc.
• Proven self-driven attitude, willingness to learn and the ability to multitask effectively.
• Excellent communication skills, both oral and written.
• Strong interpersonal skills and a demonstrated leadership quality (e.g. leading a team or projects).

Salary and benefits are commensurable with educational qualifications and working experience. Benefits include annual leave, medical and flexi-benefits, etc.

Interested individuals should send their curriculum vitae to:

Ms Chook Mee Lan
Director (Facility & Engineering Services)
Temasek Life Sciences Laboratory Ltd
Email: [email protected]

For more info, please refer to our website: www.tll.org.sg.

(Please note that only shortlisted candidates will be notified)

We are currently pooling talents for a Product Marketing Manager for our Singapore team. Our Product Marketing Manager will be responsible for lighting product offerings and future oriented portfolios.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career.

Together, we’re transforming our industry.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

This role will be part of our Singapore Commercial Team. We challenge you to take an active role translating market requirements and needs into a concise and robust product document to be delivered to the product management team.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

What you’ll do

• Defines, implements, and monitors marketing strategy and plan for the assigned products and new products in liaison with sales and the product creation groups (end to end life-cycle of product portfolio)
• Translates the marketing strategy and plan into a business plan, with supporting launch plans and other required actions to meet the planned results
• Set and manage margins and product prices for designated portfolio and support forecast accuracy for the assigned product line
• Define the product portfolio, the product positioning, pricing, distribution, service and promotion plan and establish high levels of customer satisfaction
• Drive cross functional collaboration, strategic focus and organization agility
• Ensure product offers are aligned with market needs

Your qualifications

• Bachelor’s degree in Marketing/Business Management/Engineering
• 2-3 years of experiences in product positioning, pricing, sales, distribution, service and promotion plan to positively impact market share, sales target, margin, business penetration beyond the technical characteristics of the product.
• Experience Data Management and analytics is preferred
• Excellent communication and presentation skills is a must
• Fresh graduates are welcome to apply

Our candidate profile is just a guide. We know that many talented people only apply for jobs when there is an exact match. If you don't fit all the criteria but believe this role is for you, we would very much like to hear from you.

What you’ll get in return…

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See #SignifyLife through the eyes of our employees!

Key Aims

• Ensure local delivery of all facilities and services at the sites, ensuring cost, quality, and compliance metrics are achieved
• Relationship management with Client, and their senior managers and business leaders to ensure services support and facilitate the full range of business operations
• Manage multiple sites, including co-working space, research labs, and traditional offices.
• Drive quality and integrity of the services while supporting the achievement of the contract’s financial objectives;

Principle Duties and Responsibilities:

• Lead the site operations team including key stakeholders, business partners, and contract partners and supervise day-to-day operations.
• Track and monitor performance metrics and indicators across all sites.
• Be fully responsible for the services, infrastructure and project delivery across all sites
• Establish and develop key relationships with Client senior management and the service providers to enable successful delivery of cost savings and service level agreements.
• Participate in contract governance forums.
• Ensure undisrupted delivery of all facility operations to the business through internal and contract resources
• Ensure compliance with Sodexo’s, the Client’s, and statutory regulations regarding hygiene, food safety, health & safety, and equal opportunities.
• Maintain ethics and compliance values even when potential risk exists; for both Sodexo and the Client
• Understand contractual obligations and meet client expectations under the agreement
• Adhere to occupational health, compliance and safety & injury management regulations
• Responsible for both Client’s budget, savings plans and Sodexo Target, with monthly reporting.
• Cross Collaborate with Client’s and Sodexo relevant departments to deliver services.
• Timely and accurate submission of reports.
• Drive Team Management and development for overall site team.
• Ensure that in-house training and staff development is effectively carried out in accordance with the training and development plan

Key Competencies:

• Minimum 7 of relevant years’ with considerable experience in a FM leadership / management role
• Experience of delivering a range of soft services (AV support, housekeeping / cleaning, meeting & events,etc ) and hard services
• Expérience with co-working space and lab preferred
• Good communication skills and an ability to deal with individuals at all levels of the organization
• Computer literacy, with excellent oral and written communication and presentation skills
• Must be well-organized and possess excellent time management skills

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager to ensure the smooth operation of the restaurant.

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Assist in operations to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

This position is responsible for the planning, setting of the direction of the crew, and resource distribution of the restaurant to achieve an efficient, well-prepared, and profitable food and beverages restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavorful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Assisting the Operations Manager to work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks of supplies in the restaurant for smooth operation

• Supervise the operations of at least two restaurants and above

• Perform other duties as assigned by management

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate in providing excellent management and interpersonal skills

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of the several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Role Responsibilities

Strategy

· Drive profitable growth by acquiring, developing and servicing long-term relationships with HNW clients

Business

· Accountable for the performance of individual’s own client book.

· Deliver NNM, AUM and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).

· Generate healthy pipeline of target market prospects and convert them into clients.

· Grow client portfolio size by deepening existing customer relationships.

· Implement an asset allocation in line with the client needs, and model portfolios as benchmarks.

· Deliver, monitor and review solutions to clients based on client investment profile.

· Conduct periodic reviews of client accounts in accordance with established procedures.

· Deliver profitable growth by controlling costs and mitigating operational losses.

· Deliver positive client performance in line with client investment profiles.

Processes

· Support the continuous improvement of processes to increase operational efficiency and effectiveness.

· Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.

· Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.

· Ensure sales management, suitability and onboarding processes are applied appropriately

People & Talent

· Collaborate with support functions, business partners and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.

Risk Management

· Do what is right in order to avoid reputational risks and operational losses.

· Understand the risk and control environment within area of responsibility and drive rectification as required.

· Handle customer issues, complaints and product enquiries on timely basis in accordance with established procedures.

· Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.

Governance

· Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.

· Ensure adherence with the highest standards of ethics and compliance with relevant polices, processes and regulations forms part of the culture.

· Participation in Local Client Committee and other relevant committees where applicable.

· Engage with all audit report findings and ensure feedback is acted upon.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the Singapore CPBB Private Banking function to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Platform Managers

· Client Services Managers

· Product Specialists and dedicated function partners

· Relevant Front Office colleagues

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore CPBB Private Banking [team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

Our Ideal Candidate

· Academic or Professional Education/Qualifications – relevant degree, level 4 RDR compliant qualification

· 7 years of Relationship Management experience in Private Banking

· Excellent in business communication

· Licenses and Certifications/accreditations – as required by role remit and responsibility

· Professional Memberships – as required by role remit and responsibility

· Bank training; i.e. mandatory & developmental – as below

· Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility

· Strong ability to develop a network of target prospects

· Proven risk management capabilities

· Firm in all business guidelines and compliance issues

· Sound knowledge of financial markets and investment products

· Outstanding communication and presentation skills

Role Specific Competencies

· Manage Conduct

· Manage Risk

· Sales & Relationship Management

· Market Knowledge

· Product & Processes

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

5 days, Permanent, Eunos

Our Client

Data Centre Builder , Data Center facility Management Company

Job scope

· 60% hunter and 40% farmer in prospecting for corporate clients who needs to build new / maintain existing data center.

· Active prospecting, identify sales opportunity.

· High technical proficiency in identifying b2b corporate client need

· Collaborate with all parties from plan, design, to project delivery.

· Maintain good relationship with client through period visit for servicing and upselling opportunity

Requirement

· Min diploma in mechanical/electrical engineering

· Have existing good contact with business owner, Consultant, Level1 Builder

· 3 years sales experience of data center M&E infrastructure service/ data center related equipment.

· Able to work in bilingual environment.

Work location : Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified