Total 84,074 Full-time customer experience manager job vacancies in Singapore

Customer Care Executive (premium cars customer service support, L2, Office Hours, Permanent)

Company highlights

• Join one of the world’s leading multinational automobile manufacturers
• Job stability for long-term career growth
• Location: Accessible from MRT / Working hours: Mon - Fri 9am-6pm

Responsibilities

• Resolve the esculated cases from outsource Call centre, provide L2 or up to L3 support,
• Respond promptly and professionally to customer inquiries across multiple channels (phone/ mobile apps, email, etc.)
• Provide top-notch customer service, showing patience and care in resolving inquiries.
• Deliver exclusive service to exceed customer expectations and build the good relationships.
• Maintain accurate customer records and assist with data cleanup.
• Prepare promotional mass-emails and announcements.
• Monitor call center agent performance and extract data for analysis.

Requirements

• GCE 'O' level/Diploma.
• 2 years of customer service experience in luxury goods/ premium retail line.
• Passion for and willingness to learn about and premium cars. Trainning provided for product knowledge.

If you are interested in this opportunity, submit your application now to find out more about this position.

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Achieve individual sales targets and contribute to team targets.
• Handle walk-in and phone inquiries professionally, providing detailed product information.
• Engage in direct marketing activities to generate sales.
• Actively participate in outdoor sales activities and roadshows.
• Handle counter duties, including cashiering.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

As a Cloud Specialist, you will be responsible for designing, implementing, and maintaining cloud solutions that align with our business objectives. You will work closely with cross-functional teams to ensure the scalability, security, and reliability of our cloud infrastructure. Your primary responsibilities will include:

Responsibilities

• Design and architect cloud solutions based on business requirements, ensuring scalability, reliability, and cost-effectiveness.
• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.
• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solutions
• Administer and maintain servers across virtual platforms.
• Plan and execute the migration of on-premises applications and workloads to cloud environments, such as AWS, Azure, or Google Cloud Platform.
• Implement security best practices and ensure compliance with industry regulations and company policies.
• Maintain detailed documentation of cloud architectures, configurations, and procedures.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a bachelor's degree in computer science, information technology, programming & systems analysis, Science (Computer Studies) or a related field (or equivalent work experience).
• Proven experience in designing, implementing, and managing cloud solutions (AWS, Azure, or GCP).
• Strong understanding of cloud architecture principles, including IaaS, PaaS, and SaaS.
• Experience with Infrastructure as Code (IaC) tools and automation.
• Knowledge of security best practices and cloud security services.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) are a plus.A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 8-10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

If you can demonstrate that you meet the criteria above, apply now.

Responsibilities

• Be the first and last point of contact for any members as the ambassador of potential clients, and visitors
• Cover the front desk during business hours and main phone line either in scheduled or by rotation based on the business needs
• Work as a team with Project Management Team or Community Associates to prepare offices prior to check-in and take inventory upon check-out. Prepare welcome packs for members.
• Assist people who come in for tours, track walk-ins, schedule tours, and send confirmation emails
• Prepare and distribute promotional materials & partnership news to guests/potential members
• Be responsible for info email queries and replying or forwarding them as necessary
• Assist the Community team in highlighting operations and maintenance issues to ensure the highest level of member experience
• Responsible for the pantry operations and managing relationships with F&B suppliers & reporting consumptions to the Accounting team.
• Coordination with other teams, vendors, or Building Management for IT, Engineering, Housekeeping & Accounting related tasks
• Manage access card activations
• Ordering consumables & operating supplies with approval from the Community Manager
• Submit receipts to Community Manager for expense reports
• Receiving and logging all mail/courier on behalf of members and sorting and handing over the mail to respective members on a daily basis
• Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications, contracts, and other collateral.
• For any walk-in queries and leads, either escalate it to the relevant Sales team member if it’s a strategic client or take ownership of the lead and provide information and conduct a proper tour of the workspaces and convert the lead into a deal
• Solve member-related issues to ensure a cohesive community and escalate incidents or issues to the Community Manager when necessary.
• Assist with set-up and breakdown of events, including ordering food and beverages
• Taking ownership of events on a rotational basis to be able to give the client a smooth service

Requirements

• Min 2 years working experience in related field
• Experienced in business, communications or hospitality, or other related disciplines preferred
• Passion for customer service oriented business operation and experience in hotels (front office, guest relations, or F&B) or serviced offices or co-working spaces is required
• Must have strong verbal and written communication skills in English
• Able to do multi-tasking, demonstrate integrity, dependability, responsibility, punctuality, self-awareness, team-player work ethic, and empathy
• Basic computer skills in Word, Excel, Powerpoint
• Basic sales experience would be preferred

Kindly email your Resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602): [email protected]

(NOTE: The following information should be Included in the Resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Shortlisted candidates will be notified for an interview.

Call Strategy Solutions Services at 62263361

We will be most glad to assist you.

MOM License: 09C3018

The exceptional EY experience. It's yours to build.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors.

We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are looking for a Data Engineer within the DnA team in our Singapore office. This role is offered on a flexible full time basis.

Your key responsibilities:

• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets
• Develop and implement techniques and analytics applications to transform raw data into meaningful
  information using dataoriented programming languages and visualisation software.
• Visualise, interpret, and report data findings and may create dynamic data reports as well
• Design, develop, and maintain the organization's data architecture, including data pipelines, databases, and data warehouses.
• Develop and maintain ETL (Extract, Transform, Load) processes to efficiently move data from various sources to the data
• Implement data quality checks and monitoring processes to identify and resolve data issues in a timely manner.
• Collaborate with data scientists, analysts, and other cross-functional teams to understand data requirements and deliver data solutions that meet business needs.

Skills and attributes for success

• Experience in ETL, Data Engineering, Scripting.
• Knowledge and experience in end-to-end project delivery, either traditional SDLC or agile delivery methodologies (or hybrid approaches)
• Experience in a delivery role on Business Intelligence, Data Warehousing, Big Data or analytics projects
• Exceptional communication, documentation and presentation skills and stakeholder management experiences
• Experience in business intelligence, data warehousing/platform, and data strategy projects

To qualify for the role, you must have

• At least a Bachelor's degree in any of these faculties: Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies)
• Minimum total 3 years work experience in at least 1 of these job titles: (1) Chief Data Scientist (2) Data Engineer (3) Data Scientist (4) Head of Data Analytics
• At least 6 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experience in development and maintenance of Data processing pipelines
• Experience developing machine learning workflows
• Work closely with business analysts to create data components
• Application packaging and deployment experience across DEV to PROD environments
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

Ideally, you’ll also have

• Dashboarding experience with Tableau / Power BI
• Experience in engaging with both technical and non-technical stakeholders
• Consulting experience and background, including engaging directly with clients

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

About the company:

Versuni, formerly known as Philips Domestic Appliances, has a simple yet powerful purpose of turning houses into homes. As a house of brands Versuni is home to the brands: Philips, Saeco, Gaggia, Preethi, Philips Walita, L'OR Barista and Senseo. Through meaningful innovation, we improve the lives of people, helping them to lead healthier and happier lives every day. We are looking for a highly motivated, progressive thinker who works with a growth mindset. If you love innovation, challenges and fast-paced ideation, this role may be for you.

Your Role & Responsibilities:

The role will be 1 year fix-term contract with possibility to convert to Perm.

Versuni is looking to enter new relevant categories with strong market potential and right to win. This will result in new revenue streams for the company.

• Assist in leading go-to-market strategy for new ventures in APAC
• Partner with cross-functional teams and country teams to identify opportunities for expanding new ventures into markets
• Validate proposition and product claims, forming launch strategy and activation plans
• Develop regional brand communication assets for APAC

To succeed in this role, you should have the following qualifications and experience:

Prior experience in marketing, business development across both consumer goods and tech industries.

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• Working hours &days : 6 days work week, off on Sunday,8:30am to 5:30pm.
• Working location - Ubi

Our client, a well-known company is looking for candidates for the position of Sales Manager.

Responsibilities:

• Direct sales to furniture factories and other customers.
• Sales to existing customers and new business development.
• Handle Japanese and non-Japanese companies in Southeast Asia.
• Business trips mainly within Southeast Asia.
• Communication with the group factories and external factories as suppliers.
• Gathering information on market conditions and suppliers
• Weekly sales report to Branch Manager.
• Organize subordinates, manage sales and budget, and report progress to the Branch Manager.
• Provide guidance and training to subordinates.

Requirements:

• Minimum Bachelor’s degree
• At least 10 years of experience in sales of wood-based building materials and related wood materials.
• Able to negotiate with customers and suppliers, especially in new business development.
• Proficient in computer skills (Excel, Word, Power Point).
• Open to business travel.
• Punctuality.
• Proficient in Japanese to interact and negotiate with Japan HQ and Japanese customers in Japanese on an equal footing, including reading and writing.
• Experience in organizing and training subordinates.

Thank you for your application but we regret only shortlisted applicants will be notified.

PERSOLKELLY Singapore Pte Ltd | EA License No. 01C4394 •UEN No. 200007268E

EA Reg. No. (R22104629) (MARUYAMA NARUMI)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

As a Senior Manager in our Technology Consulting department, you will play a pivotal role in leading and managing SAP software and application projects. You will be responsible for providing expert guidance and technical leadership to ensure the successful implementation, integration, and optimization of SAP solutions. This role requires a deep understanding of SAP technologies, strong project management skills, and a commitment to delivering high-quality solutions that align with our clients' business objectives.

Responsibilities

1. SAP Implementation: Lead and oversee end-to-end SAP software and application implementation projects, ensuring they are delivered on time, within scope, and within budget.
2. Client Engagement: Collaborate closely with clients to understand their business requirements, identify opportunities for SAP optimization, and recommend innovative solutions.
3. Team Leadership: Manage a team of SAP consultants, providing mentorship, guidance, and support in project execution and career development.
4. Project Management: Develop project plans, allocate resources, and monitor project progress to ensure successful project delivery. Oversee the acquisition and development of software systems in organisational units.Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
5. Quality Assurance: Ensure the quality of SAP implementations by conducting thorough testing, quality control, and best practice adherence. Monitor the results and quality of the different software solutions and projects implemented in the organisation.
6. SAP Expertise: Stay up-to-date with the latest SAP technologies and best practices, and provide thought leadership on SAP-related matters.
7. Risk Management: Identify potential project risks and develop mitigation strategies to minimize disruptions.
8. Client Relationships: Foster strong client relationships, manage client expectations, and actively seek opportunities for business expansion and growth.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a bachelor's degree in computer science, information technology, programming & systems analysis, Science (Computer Studies) or a related field (or equivalent work experience).
• Proven experience in designing, implementing, and managing cloud solutions (AWS, Azure, or GCP).
• Strong understanding of cloud architecture principles, including IaaS, PaaS, and SaaS.
• Experience with Infrastructure as Code (IaC) tools and automation.
• Knowledge of security best practices and cloud security services.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) are a plus.
• At least 8-10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)
• Strong expertise in SAP modules
• Demonstrated experience in managing SAP implementation projects from initiation to completion.
• Excellent leadership and team management skills.
• Project management certification (e.g., PMP) is a plus.
• Exceptional communication and client-facing skills.
• Ability to work collaboratively with cross-functional teams and manage multiple client engagements simultaneously.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

If you can demonstrate that you meet the criteria above, apply now.

1. To open store to start a day and/ or close store at end of day.

2. To do food preparation

3. To serve customer and cashiering for both walk-in and delivery customers

4. To do cleaning job such as sweeping floor, moping floor, washing, clear trash bins.

5. To do paperwork for operational requirements

6. To handle delivery refund / customer feedback matters

7. To train new staff

8. To do stock take and to update inventory online

9. To do packing when stocks arrive

10. Monthly store evaluation handling – must achieve 85 marks and above

11. Promotions handling

12. Weekly Sales transmission

13. To trouble shoot variances in weekly reports

14. To maintain food cost

15. To achieve good sales

16. To attend meeting, minute taking

17. To attend online course to uphold high standard of qualification

As a Project Manager with a focus on legal and filing duties at TSGS, you will be responsible for overseeing and managing a range of legal and compliance-related projects. You will play a key role in ensuring that the company adheres to legal standards and maintains proper documentation.

Key Responsibilities:

1. Project Management and Coordination:

• Plan, initiate, and manage legal and compliance projects.
• Coordinate with different departments to ensure legal requirements are understood and integrated into company projects.
• Set deadlines, assign responsibilities, and monitor the progress of projects.

2. Legal Compliance:

• Stay updated with relevant legal and regulatory requirements.
• Ensure all company projects comply with applicable laws and regulations.
• Collaborate with legal consultants and in-house legal team to address legal issues.

3. Documentation and Filing:

• Manage the organization and filing of legal documents.
• Develop and maintain a system for tracking legal documents.
• Ensure secure and efficient retrieval of company legal files.
• Identify potential legal issues in projects and suggest mitigation strategies.
• Assist in the evaluation of the legal impact of various corporate strategies and business initiatives.

4. Risk Management

5. Stakeholder Communication:

• Communicate project status, risks, and achievements to all stakeholders.
• Prepare and present reports on project progress and legal compliance to senior management.

6. Continuous Improvement:

• Continuously improve project management tools and processes to enhance efficiency and effectiveness in legal compliance.

Qualifications:

• Bachelor’s degree in Law, Business Administration, or a related field.
• Project Management Professional (PMP) certification is a plus.
• Minimum of 3 years of experience in project management, preferably in a legal or compliance environment.
• Strong understanding of legal terminology and documentation.
• Excellent organizational, communication, and leadership skills.
• Proficient in project management software and MS Office.

Temp Engineering Staff

Location: Tuas
Duration: 3 months
Working hours: Mon-Fri, 8.15am - 5.30pm (with 1 hr lunch break)
Salary: $12/hr

Job scope:
• Assembly of parts and heatstaking of inserts
• Other ad hoc duties assigned

Job requirement:
• Min A Level/ Diploma in any field
• No experience needed as training is provided

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Key responsibilities include:

• Design Leadership Development Programmes/initiatives. Engage Senior Management, and internal stakeholders at all levels to deliver leadership development and organisation development initiatives, as well as activities/programmes in line with needs and priorities at organisation-level, division-level and individual-level.

• Design Engagement & Intervention Strategies. Plan, develop and execute cascade and sharing sessions, leaders’ fireside chats, and/ or effective interventions and initiatives to address organisation’s needs and priorities. Design, plan, develop, and execute internal impactful staff communications and engagement campaigns, initiatives, and events, to build desired organisation culture, strengthen staff engagement to the organisation, and instil pride in organisation. This will include the related content and delivery in the form of dialogue sessions, video clips, programme prospectus, EDMs, and/or corporate collaterals for staff.

• Stakeholder Management. Work with internal stakeholders, external partners, consultants, vendors, and/or training providers to contextualise, and/or customise solutions to meet IMDA’s specific needs at organisation-level, and division-level in leadership development and/or organisation development.

• Business transformation. Drive business transformation of processes/systems to improve support to IMDA officers (e.g. design thinking and process improvement)

 Requirements

• At least 2 to 3 years of relevant working experience, where prior experience in these areas is preferred: leadership development, organisation development, human resource development.

• Strong in designing, planning and executing communications and engagement collaterals, campaigns, and/or events, and proficient in the management and use of digital communications and social network platforms.

• Possess good communications, people, analytical, project management, and event management skills, and a strong interest in progressive practices and trends.

• Comfortable in public speaking, and facilitating group discussions.

• Proactive, innovative, meticulous, resourceful, empathetic and resilient.

• A proven track record of being both a strong individual contributor, and a team player.

Only shortlisted candidates will be notified.

Position offered will be commensurate with experience.

#LI-BR1

Service Excellence

• Promote core values of the bank and cultivate excellent customer service culture among staff in the branch
• Manage branch key service performance index (eg. Queue time management, compliments, Rate-My-Service)
• Ensure branch adhere to grooming and housekeeping standards
• Complaint Management: Proactive and prompt handling of customer service issues
• Ensure there is clear customer focus and service commitment across the Branch to produce a high standard of customer service in line with the quality and standards set
• Champion customer service campaigns and initiatives.
• Drive staff participation in achieving internal and external service awards

Customer Acquisition and Retention

• Drive customer acquisition and retention activities at branch

Branch Operation

• Support on-boarding operations and ensure seamless experience for customer
• Support branch operations including cash handling when required

Risk, Compliance & Audit

• Ensure compliance with the policies and procedure set by the Bank and statutory requirements and guidelines.
• Ensure and observe operational procedures to avoid operational loss
• Proactive in audit management

The Contract Manager will support the client and project team on to ensure that the project is successfully delivered on time and within budget, managing change and assessing the operational and financial risks for proposed construction project plans and process for engineering, procurement, construction, commissioning, and project management tasks. 

• Lead all pre & post contract management tasks of the project and support the client's global procurement in managing internal and external procurement activities 

• You shall be familiar with FIDIC Contract and have proven previous experiences in managing all contractual and commercial issues pertaining to the project. 

• Perform cost validation for work assignments/packages and subsequent change order management. 

• Lead negotiations with Contractor to drive to best value. Subsequently offer the client independent assessment of the bids for compliance to the RFP requirements and comparison to budget using the client's templates. 

• Provide periodic reports & registrations for VO, Claims, Insurances Payment & etc.  

• Support the client's project team for timely delivery of the project and within the budget.

• Lead and manage all incoming & outgoing contractual & commercial correspondences 

• Manage all notices under FIDIC 

• Manage all Engineer’s instructions, variation orders, claims 

• Manage project cash flow and interim payments 

• Manage all insurances and bonds/guarantees 

• Manage project risks and opportunities 

• Works closely with Project Controller to manage project milestones and manage all EOT (if any) related claims 

As an I&C Project Manager in the project team, you will be responsible to provide high quality engineering services and specifications for the Planning, Design, Construction, Start-up, and Commissioning of your discipline specific Facilities systems in support of the success of the project.  

You will participate in Project Design and Scope Development, Documentation, and Control Change, Vendor Selection, Project Tendering, and onsite Discipline Project Safety, Coordination and Execution for your discipline. 

You will have a minimum of 10 years of experience managing MEP projects, with a proven track record of successful project delivery. You will have a strong working knowledge of all aspects of I&C systems and be able to effectively communicate with all project stakeholders.   

• Provide input and support to the Project Lead during the development of project procedures (Project Execution Plan and Construction execution plan). 

• Coordinate with GFC, Local Project Team, Vendors, AE, GC etc. to ensure successful project completion. 

• Regular meeting with all stakeholders (GFC, end users, operations, project, contractors, vendors, etc.) to discuss project progress and issues that may arise during the project execution. 

• Track, prepare and report progress weekly on project progress, risk, schedule, cost for discipline. Overseeing the project team’s work to ensure that they meet deadlines and milestones.    

• Ensure all project scope is executed to safety standards and requirements. Review all job plans for high risk during construction in discipline related areas /scope. 

• Review of project documents for compliance with company standards and procedures to ensure that they meet requirements and specifications.  

• Identification and resolution of project issues and risks. 

• Providing technical expertise and experience where needed to solve complex problems.  

• Monitoring changes in legislation and industry trends to ensure that projects are up to date with best practices. 

• Management Discipline Scope Change Process and documentation. 

• Provide project procurement technical support 

• Oversee disciplines installation Q&A assurance and Testing and Commissioning Activities. 

• Coordinate and lead project closeout activities for discipline;

• SIPP document check and review. 

• Conducting project meetings and site visits.

• Managing Design & Construction vendors and Gas Plant Supplier to ensure that they meet deadlines and deliver high-quality products or services according to specifications.  

• Managing conflict among team members to ensure that all parties are collaborating well with each other towards the common goals/ objectives. 

• Ensure successful delivery of seamless facility commissioning and turnover process that focuses on the end user (i.e. the Operations & Maintenance). 

• Manage review and approve commissioning file for each systems & equipment’s which includes method statements, single line diagram, site instructions, deviation list, various tests, equipment datasheet & specification, relay setting calculations, etc 

• Manage Site acceptance testing (SAT) witness and certification process for all equipment and systems. Reviewing functional test data for evidencing compliance with performance specifications and other standards. Reporting on testing and inspection results and coordinating for Engineer/ consultant’s sign off /certification of the relevant systems/sub systems as applicable. 

• Coordinate with the Construction manager(s), Engineers, Project Manager, AE ,and GC for Inspection of respective systems /subsystem’s and documentations of functional testing record sheet for disciplines. 

• Coordinate with GC for schedule of GC attendance at site for critical equipment, complex system packages and monitoring the GC presence as per schedule to be prepared and agreed during project execution. 

• Development of relationships with internal and external customers and organizations. 

• Control the schedule and quality of discipline BIM model. 

• Responsible for reviewing the discipline BIM models to find and track clash, space management issues. 

• Responsible for coordination of the BIM models to identify clashes with other disciplines. 

• Consolidate client queries and help to coordinate with GC to resolve the issues.  

• Ensure that all issues and clashes are resolved before GC produces shop drawings. 

• Ensure the GC shop drawing is aligned with BIM model. 

• Ensure GC has used BIM models for constructability studies prior to development of shop drawings. 

• Ensure space management done with client operations team input. 

• Ensure coordinated models are used to help identify EHS issues with all EHS team member input. 

• Ensure the construction is consistent with as-built model. 

• Ensure the required project parameters are filled in by the GC. 

• Collect clash numbers for consolidation and reporting to the client on a weekly basis. 

As an Electrical Project Manager in the project team, you will be responsible to provide high quality engineering services and specifications for the Planning, Design, Construction, Start-up, and Commissioning of your discipline specific Facilities systems in support of the success of the project.   

You will participate in Project Design and Scope Development, Documentation, and Control Change, Vendor Selection, Project Tendering, and onsite Discipline Project Safety, Coordination and Execution for your discipline. 

You will have a minimum of 10 years of experience managing MEP projects, with a proven track record of successful project delivery. You will have a strong working knowledge of all aspects of Electrical systems and be able to effectively communicate with all project stakeholders.

• Communication: You will be responsible for communicating with a variety of stakeholders, including clients, team members and suppliers. Effective communication to convey important information, answer questions and resolve issues.  

• Organized: Being organized to help a Project Lead save time, as they can more easily find the information they need or the files they need to access.  

• Time management: Ensure that each task is completed on time and within budget.  

• Problem-solving: You will be responsible for overseeing the entire project, which means you need to be able to identify potential issues and develop solutions to overcome them. For example, if a supplier is unable to deliver the materials needed for a project, you may be able to develop a plan to continue the project.  

• Leadership: You can use your leadership skills to help your team work together to complete projects on time and within budget

SUMMARY ROLE/RESPONSBILITY

This role requires a broad level of experience and understanding of strategic sourcing of Logistics service (i.e. transportation, warehousing, brokerage, crating and packaging), supply chain management, 3rd party logistics, warehousing best practices, transportation management, crating/packaging, contract management, reverse logistics, service parts logistics, and key supplier relationship management.

This role reports directly to the Senior Manager, Global Logistics & Packaging Commodity Business Management and will be responsible for:

Overall

• Ensure Cross Business Unit Collaboration
• Maintain Industry Awareness
• Develop and execute Commodity & Supplier Strategy
• Own Sourcing process and contract management
• Own Supplier Relationship
• Own cost and quality projects to improve margin and performance

Sourcing

• Adhere to the Logistics Sourcing Policy
• Manage Sourcing Board Commitment Authority Process
• RFx Planning/Process
• Lead Sourcing Event Teams
• Ensure Business Requirements Precisely Documented and Communicated to Suppliers
• Conduct Supplier Capability Assessments and Negotiations
• Manage Contracts/Rates Optimization & Management (*)
• Conduct Tactical Procurement (Spot Buy)

• Perform / Support Global Rate Structures & Bid Analytics
• Manage programs which identify best in class suppliers and initiate onboarding of new suppliers to support strategic objectives
   

Supplier Management

• Standardize measurement of SLAs from contracts
• Define a globally uniform supplier performance reporting standard
• Host Supplier Management Cadence meetings
• Track performance management
• Identify performance deficiencies
• Identify non-conformance in execution
• Collaborate internally and externally to correct performance trend and drive supplier continuous improvement
   

Success in this role requires the ability to effectively partner and directly (or indirectly) lead within a matrix, multi-site, global, cross functional team consisting of representatives from operations, engineering, manufacturing, legal, finance, and other internal organizations, and all levels and functions within the commodity supply base.
 

Key requirements to ensure success in the role include specific commodity knowledge of international and domestic transportation (heavyweight air, ocean, parcel ground/air, and trucking), warehousing, crating and packaging, and other related logistics activities deemed necessary to support a World Class Global Supply Chain.  This role requires research, analysis and understanding of the supply market drivers for each of the above commodities. In addition, it requires the ability to assess and anticipate sources of supply/capacity risk before they become reality, and to prepare recommendations to mitigate such risks.

Position requires always understanding of Applied Materials global Standards of Business Conduct and compliance with these standards. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values
 

QUALIFICATIONS

Experience

• Minimum 5-8 years of progressive experience in evaluating and managing new and existing suppliers with a high degree of supply chain industry experience, either through operational responsibility, consulting or sourcing.
• Experience delivering results within a global organization and has a comprehensive understanding of the domestic and international supply chain for transportation, warehousing, and crating/packaging operations.
• Lean and Six Sigma experience preferred
• Coupa sourcing (or similar software) optimization tool experience preferred
   

Knowledge

• General knowledge of supply chain management, commodity management, procurement, materials management, contracting, manufacturing processes, business/finance, knowledge of commodity and an understanding of commodity strategies.
• Specific commodity knowledge of international and domestic Transportation (heavyweight air, ocean, parcel ground/air, and trucking), Warehousing, Crating & Packaging, and other related Logistics activities deemed necessary to support a World Class Global Supply Chain
   

Skills

• Requires strong commercial negotiation, project management and leadership skills as well as demonstrated expertise in problem solving, change management, stakeholder management and time management.
• Requires excellent interpersonal, communication (both written & verbal), and organizational skills, with the ability to analyze complex situations quickly.
• Proven financial and business acumen are paramount and must ensure the Global Logistics organization remains a market leader by staying abreast of industry trends through participation in industry and trade associations.
• Requires high proficiency with MS office (Excel, Powerpoint, Word, Visio, etc.)
• Oral and written fluency in English.
• If based in Asia, Oral and written fluency in Mandarin
   

Education

• BA/BS business, engineering, logistics, supply chain or other related field is required
• MBA preferred
• Certification by NAPM and/or APICS preferred

Other

• Ability to travel domestically and internationally required.

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Job Responsibilities :

• Carry out market visiting, market research and customer surveys to assess demand, brand positioning and awareness
• Contribute to retail sales budgeting process. Provide field-based information relating to sales, expenses and capital requirements
• Assist in development and delivery of approved strategies
• Liaise and build relationships with various stakeholders to develop marketing / product roadmaps based on key strategic priorities
• Comply with import and export regulations and conditions relating to the end to end process
• Other tasks as per assigned

Requirements:

• Candidate must possess at least a Bachelor’s degree in relevant field or equivalent
• At least 3 year(s) of working experience in sales & marketing/ commodities / food/ FMCG sales is required for this position.
• Strong interpersonal skills, able to communicate well with people from all levels
• Analytical, takes initiative and is willing to learn

Job Description:

• Immediate resolution of day-to-day business and customer needs
• Detail tracking of all orders and issues
• Handling all aspects of customer services (handling potential claims, solving problems, helping with technical and commercial queries)
• Order taking/order handling. Processing orders from A to Z (stock control, prices, order management, delivery follow-up, invoicing etc)
• Arrange customer transportation (from Korea, Antwerp or Houston)
• Payment/credit control
• Office management
• Additional duties and projects as assigned by the Manager

Requirements:

• Bachelor’s Degree or Associate Degree in Business Administration or related discipline
• Professional with minimum 2 years of Customer Service and order processing experience, preferably in similar industry
• Knowledge of import / export and L/C negotiation required
• Ability to effectively manage customer base, have direct contact with customer and/or sales offices alike
• Excellent communication and interpersonal skills required.
• A reliable, organized and meticulous team player with a positive mindset
• Ability to multi task and work independently
• Proficient in Microsoft office applications

Additional Information:

• Located in Walking Distance from Tanjong Pagar (MRT)
• Working hours: Office Hours from Monday – Friday, Office hours
• Up to $3500 (Depending on experience)
• Temp 6 Month Contract Convertible to Perm and Extendable Contract.

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 24068

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

About the company
A prominent company, supported by a major private equity firm, seeks a Finance Manager (Consolidation) to join their finance team due to operational requirements. They have a significant presence in multiple regions, including the robust market of Singapore.

About the job
You will play a crucial role in overseeing and managing the financial consolidation process within an organization. You will be covering the consolidation for the APAC region. Your primary responsibility will be to consolidate financial data from multiple entities and ensure accurate and timely reporting to support decision-making processes. You will work closely with cross-functional teams, including accounting, finance, and executive management, to streamline consolidation processes, improve financial reporting systems, and ensure compliance with relevant accounting standards. You will be managing one person.

Skills and experience required
Degree holder with at least 5 years experience handling complex consolidation for overseas entities. You have strong interpersonal skills to liaise with different business units, and key stakeholders. You are also comfortable to work in the Northern part of Singapore on a 5 days work week.

Why is this a good role?
This is a growing company who has been expanding tremendously. They are financially stable, thus, you can ensure role stability. Other perks include the position provides bonuses and 20 days of annual leave for a start (excluding 3 days of family care leave) etc.

If you are a good fit, please click the 'apply' function for the role (EA: 94C3609\ R1984239). Consultant-in-charge: Stella Tan https://www.linkedin.com/in/sgtanstella

The Project Manager will play a crucial role in the ERP transformation project, collaborating with a cross-functional team consisting of the system integrator (SI), incumbent vendors, internal business users, and IT SMEs to achieve the desired business and system outcomes.

Responsibilities:

Vendor Management:

• Assist in the sourcing of vendors and software.
• Ensure alignment of all requirements with internal stakeholders and effectively communicate them to vendors.
• Participate in the tender process and contribute to the technical evaluation of submitted proposals.

Process Optimization:

• Review, streamline, and optimize existing process gaps and manual steps.
• Drive efficiency and introduce best practices into the project.

Continuous Improvement:

• Gather feedback throughout project implementation stages to drive continuous improvements.

Project Management:

• Manage and track the project's scope, timelines, milestones, and deliverables.
• Identify and mitigate project risks, both internal and external.
• Ensure timely execution of risk mitigation plans.
• Monitor and track project progress, promptly addressing any arising issues and escalating them to management as needed.
• Act as the primary point of contact and provide adequate communication on project status to all participants.
• Manage changes to project scope, schedule, and cost with appropriate escalation and approvals.

Stakeholder Management:

• Manage internal and external stakeholders, fostering a collaborative culture.
• Work closely with all stakeholders to ensure a successful project outcome.
• Obtain stakeholders' buy-in while ensuring awareness of responsibilities, deliverables, and associated deadlines.

System Implementation:

• Participate in User Acceptance Tests and ensure seamless integrations.
• Facilitate training sessions for staff and vendors on the new system.
• Monitor system performance and effectiveness post Go-Live.

Ad-hoc Duties:

• Assist in any ad-hoc duties as assigned.

Requirements:

• Degree in Information Technology, Computer Engineering/Science, or equivalent with a minimum of 10 years of working experience.
• Minimum 5 years of relevant experience in Project Management.
• Strong computer literacy, proficiency in Microsoft Word, Excel, and PowerPoint; experience in SAP B1 is an added advantage.
• Strong negotiation, mediation, and people management skills.
• Ability to work independently and collaboratively as part of a team.
• Positive attitude, drive to improve process flows, clear communication, meticulous, analytical, and able to work under pressure.
• Willingness to work after office hours, as and when required (e.g., for support or project deployments).

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

Job Code: PEIF

EA License No. 01C4394

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