Total 83,120 Full-time customer experience manager job vacancies in Singapore

RETAIL ASSISTANT MANAGER Responsibilities

Assist the Retail Store Manager in planning and implementing strategies to attract customers

Coordinate daily customer service operations (e.g. sales processes, orders and payments)

Track the progress of weekly, monthly, quarterly and annual objectives

Monitor and maintain store inventory

Supervise and motivate staff to perform their best

Monitor retail operating costs, budgets and resources

Communicate with clients and evaluate their needs

Handle complaints from customers

Conduct regular audits to ensure the store is functionable and presentable

Need to frequently move heavy objects 10-50KG

Open the store early morning at 3:30am and be responsible for closing the store at 5pm. Working hours are divided into two periods

Requirements and skills

Familiarity with financial and customer service principles

Interpersonal and communication skills

High initiative and positive attitude

6 days’ work week, can work on weekends/public holidays

Job Responsibilities:

Design & Specifications Management

• Responsible for the design submission, shop drawings, standard details and calculations, etc.
• Lead and conduct front-end engineering and design works including conceptual and feasibility studies
• Review the design, specifications, and drawings in the construction projects to drive cost savings through improvements in construction methods, sequence and/or material used
• Resolve technical issues at the upstream flow during the design and planning stage before the projects were executed.
• Attend technical/design clarification and project meetings with the vendors and the subcontractors with regard to the combined services drawings
• Develop and manage the design approval process with subcontractors, consultants and clients in a timely manner
• To report on the design submission to the client and undertake DAR submission
• Responsible for the testing and commissioning of high voltage & DC systems, ISCS and interface management

Budget & Schedule Management

• Establish and track the development of design deliverables against the procurement schedule and budget
• Identify and highlight any potential design risks or issues that will impact Project Performance

Job Requirements:

• Possess a Diploma/Degree in any Engineering Discipline.
• Minimum 5 years of relevant experience.
• Experience in 22KV high voltage DC system designing, installation and testing & commissioning
• A team player with a strong analytical mind and the ability to work independently

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Job Description

• Perform troubleshooting of interworking issues associated to Cisco / Meraki / checkpoint / Fortinet network elements
• Independently planning, deploy, integrate & migrate Cloud Native, Cloud Infrastructure.
• Coordinate investigations and technical solutions, as required, across multiple technologies working with internal teams.
• Meeting with customer regarding planning or optimization of their Infrastructure.
• Establish a "Trusted Advisor" relationship with customers
• Address end user issues on priority related to their desktops / laptops / wireless access points / etc
• Handle any IMAC issues at client location
• Address any networking issues on priority which may affect the Manufacturing function of the customer.
• Generate standard project documentation including High Level Design, detailed low-level design, detailed implementation plan, and detailed test plan for highly complex networks.
• Generate network device configurations from Low Level Design templates for highly complex networks.
• Support pre-sales activity for highly complex networks including scoping the level of effort, making service proposal presentations
• Plan and execute highly complex Container, Cloud Network, IMS and End user Upgrade and Migration activity
• Lead design workshops/sharing knowledge with the team
• Proactive Service & Support including device bug scrubs, migration strategy planning and new feature introduction
• Assist customer with deployment and strategy of highly complex tools and related Network Management Systems
• Understand existing customer network topology and limitation

Requirements

• Willingness to learn and become engaged in the other domains
• Ability to work effectively in critical situations and exercise independent judgement
• Customer Focused and Team Player mindset
• At least one of the Cloud Native and Cloud certifications: Docker, Kubernetes, OpenStack, VMware, AWS, Azure
• Expert level experience in Cisco / Meraki / checkpoint / Fortinet network elements.
• Experience in different Network troubleshooting and automation tools
• Mandatory certifications : CCNA, CCNP,
• Any other certifications from CCIE, CCSA, CCSE, JNCIA, JNCIP, CEH will be a plus.

Interested applicants can apply here or email to [email protected]

Senior IT Manager (Security)

Responsibilities:

• Lead the IT Security team to manage and all IT security-related matters that support business objectives and strategies
• Develop and carry out IT security policies and plans
• Conduct security review of existing systems on their ability to provide adequate defence against the latest security threats.
• Conduct vulnerability assessments and penetration tests for all critical IT systems
• Drive and conduct IT Security awareness and training like security talks, phishing simulation and incident response exercises
• Manage and investigate all cyber security alerts and notifications from cyber surveillance and threat intelligence to identify root cause and impact for effective containment, mitigation and future improvements
• Manage and investigate all IT Security incidents to identify root cause and impact for effective containment, mitigation and future improvements
• Engage IT project teams throughout the SDLC to identify and prioritize applicable security controls and provide guidance on how to implement these controls
• Jointly perform, monitor, track and review with IT Governance team and other IT teams on all information systems and infrastructure and security
• Maintain and enhance the Information Security risk assessment methodology
• Develop appropriate risk treatment and mitigation options to address security risks identified during security review or audit
• Act as Subject Matter Expert (SME) in security technologies, and provide knowledge sharing and technical assistance to other team members
• Define security configuration standards for platforms and technologies
• Detailed reporting on IT security initiatives, scans, incidents to management and statutory reporting to MOE
• Research new security technologies, threats and vulnerabilities and implement necessary measures such as EDR/XDR, DAM, MDM, Microsoft AIP, VMS, CASB, PAM, IAM, 2/MFA, NAC, Red Teaming

Requirements:

• Bachelor's degree in Computer Science, of Information Technology or equivalent, with minimum 8-10 years' experience in Information and Cyber Security
• Good knowledge and experience with cloud security of Amazon Web Services
• (AWS), Microsoft Azure and SaaS solutions, security standards and frameworks like NIST, ISO27001, MTCS, CSA Security-by-Design (SBD) and Personal Data Protection Act (PDPA) is essential; familiarity with Government IM and PCI-DSS is desirable
• Other relevant certifications such as CISSP/CISA/CISM, CREST, CEH, CHFI would be advantageous
• Demonstrated leadership and adaptability, with willingness to readily and voluntarily take ownership of highly challenging tasks and problems, even beyond initial scope of responsibility.
• Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus despite conflicting demands.
• Possess excellent written and oral communication skills with the ability to present ideas and results to all levels of staff, including C-Level and Board executives
• Good analytical and problem-solving skills
• Have a positive attitude and excellent team player

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

• Management of the sales process

• Hiring, training and coaching of the sales team

• Identifying business opportunities

• Driving sales growth through marketing programs, programs and campaigns

• Sourcing new and existing customers

• Managing sales pipeline to ensure timely and accurate forecasting

• Tracking and reporting sales activity in CRM tool

• Maintaining accurate records of all sales activities

• Proactively communicating with customers and conducting follow-up questions

• Updating and maintaining sales materials and computer systems

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East and are easily accessible.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Scope:

• Analyze customer purchase orders to determine specifications. Input orders into the ERP system, overseeing portal management.
• Engage with warehouse roles, Sales, and Quality teams to ensure timely order resolution, prioritizing based on shipping deadlines.
• Utilize ERP system for research and resolution.
• Ensure prompt shipment for vital orders through internal coordination and stakeholder liaison.
• Resolve customer claims, manage credit processes, and implement corrective actions.

Job Requirements:

• Proficient knowledge of Microsoft Office applications (including Excel, Word, and PowerPoint).
• Familiarity with Warehouse environments.
• Proficiency in Program Management and/or Customer Support.
• Capability to efficiently enter substantial order volumes into the system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Responsibilities:

1. To Oversee daily operation and activity for Department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Mission

The Finance Manager is to assist the Finance Director in managing the day–to–day activities of the Finance Department of the Company; monitoring its daily operations and reporting to the Finance Director of any irregularities. This involves improving the systems and services of the Finance Department to ensure operational efficiency.

Responsibilities and Tasks

• Overall, in charge of the Finance Department
• Handle full sets of accounts
• Review/Preparation of consolidated annual financial statements and annual report
• Perform hands-on monthly Company and associated companies' financial reporting per internal/external requirements
• Review/Preparation of consolidated annual Company forecast and budget.
• Responsible for Financial Planning and Reporting for the Company
• Provide effective analysis of monthly Company consolidated results against budget and previous year
• Monitor and analyse current and past trends in financial performance and key performance indicators
• Preparation of treasury–related reports like cash flow projection, FX hedging, and corporate loan reports
• Drive quarterly cashflow projections, rolling forecasts, estimates, and budget preparation
• Assist in the review and preparation of corporate tax and GST matters
• Review of the Company's monthly forecast submission
• Preparation of schedules necessary for audits
• Liaise with auditors on statutory audit matters
• Keep abreast of new technical accounting, reporting, and regulatory matters and update/train finance personnel in business units on new requirements arising therefrom
• Undertake projects on an ad-hoc basis such as system implementation project
• Mentor and guide the finance staff based on industry best practices and department strategies
• Support the Finance Director in any finance, administrative, strategic tasks, or other ad-hoc duties

Required Competencies:

• Professional qualifications: Degree in Accountancy or Finance, ACCA or equivalent
• Technologies: Microsoft Office (Word & Excel) and a working knowledge of Microsoft Dynamics 365 Business Central ERP Software will be an added advantage
• Possess 5 years of relevant job experience
• Working experience in the motor retail industry will be advantageous
• Supervisory experience in motivating and training staff
• Strong financial competency, analysis, and problem-solving skills
• Proactive, hands-on, resourceful, and with an eye for details and accuracy
• Able to work in a fast-paced environment, be meticulous, and adhere to tight deadlines
• Highly motivated, organised, and independent, team player with a positive attitude
• Possess effective interpersonal and communication skills

Location: Ang Mo Kio

Responsibilities
Responsible for overall project management of progress & all works at site
Liaise with Clients, Project Team & Management to realize all project objectives
Attended SWC and subcontractor coordination meeting to resolve outstanding issues
Monitor works at site & reporting to Project Director in ensuring compliance with schedules and quality requirements
Provide recommendations and measures for improvement by modification(s) to operating work instructions.

Preparation Of
Manpower mobilisation schedule
Method statement and presentation to Clients/SBST/LTA/SMRT.
Detailed installation program, Risk Assessment, documents and as-built drawings.
Sub contractor scope of work and tender document.
Monthly & weekly progress monitoring reports for submission to the management & client.

Relevant Industry knowledge
Intake transformers, services transformers, rectifier transformer, inverter transformer, GIS (SF6) switchgear, bus ducts, DC panels, distribution boards, ITB interface panels ,batteries & battery chargers.
22kV HV cable, termination & testing of HV & control cables including installation of associated conduits, cable trays, Viaduct cable bracket and ladders.
Fire stops at the stations.
HV cable joint and conduct hi pot test for the HV cables.
Conduct contact resistance tests of bus bars and SF6 dew point tests of GIS panels.
Working experiences in Railyway Power Industry & LTA/MRT projects are highly welcome

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

The Data Center Facilities Manager plays a critical role in ensuring the smooth and reliable operation of our data centre infrastructure. You will be responsible for overseeing all aspects of the facility's operation, including power, cooling, fire protection, security, and environmental controls. Other responsibilities include managing data center floor space and security. You will also lead a team of outsourced technicians and contractors, to manage projects, and ensure compliance with all relevant regulations.

Key objectives are to:

•Maximize uptime: Ensure the data centre infrastructure meets the required availability levels and minimizes downtime, preventing outages, service and data loss.

•Maintain system redundancy: Implement and manage redundant systems for critical infrastructure to ensure smooth operation even during maintenance or unexpected events. Ensure maintenance regime is adhered to and any arising gaps remediated in a timely manner.

•Control operational expenses: Manage budgets effectively and find cost-saving opportunities for maintenance, upgrades, and external services

•Plan and strategize data center requirements to meet SIA current and future IT roadmap.

Responsibilities:

Lead and manage:

•A team of outsourced data centre technicians and contractors, providing guidance, training, and performance feedback.

•Projects related to the maintenance, upgrade, and expansion / optimization of the data centre infrastructure.

•Hosting sites are run as per SLA and within limits of key data centre operating parameters for power cooling and environmental settings

•Emergency response plans for diverse scenarios like power outages, fires, or natural disaster

Ensure optimal performance:

•Of critical infrastructure systems, including power distribution, cooling systems, fire suppression systems, and security systems.

•Of the data centre environment, maintaining optimal temperature, humidity, and air quality.

•Of operational efficiency and resource utilization.

Plan and execute:

•Preventive maintenance schedules and corrective actions for identified issues.

•Emergency response procedures in case of power outages, equipment failures, or other disruptions.

•Budgetary allocation and resource management for the data centre facilities.

Maintain compliance:

•With all relevant safety, environmental, and regulatory standards.

•Lead and manage data center audits

•Documentation for all systems and procedures.

Collaborate:

•With IT and other teams to ensure the smooth integration of data centre operations with other critical functions.

•With external vendors and service providers to maintain and upgrade equipment and systems.

Data Cente strategy and migration:

•Responsible for providing Data centre design and construction inputs, sustainability initiatives, and energy efficiency optimization

•Work with IT team for data centres space and power requirements

•Work with and support IT team for any data centre migration as required

•Responsible for writing Datacenter related tenders such as maintenance contract, co-location sourcing etc. and writing management approval papers.

Requirements

•Bachelor’s degree in electrical or mechanical engineering with minimum 5 years relevant industry experience or Diploma in electrical engineering with a minimum of 10 years of experience in datacentre infrastructure and facility management

•Familiar with fire safety rules and regulations associated with operating complex datacenter infrastructure

•Proficient in data centre monitoring and management software

•Familiar with data center fiber and structure cabling would be a added advantage

•Possess Datacenter certification eg. CDCP, CDFOM

•Familiar with TIA-942-B design standards for Datacenter, Uptime Standards and ASHRAE requirements

•Familiar with IT hardware specifications and computer racking requirements for datacenter space and power planning.

•Excellent organizational/administrative skills as well as strong communications & interpersonal skills

•Must be a positive, collaborative, active excellent problem-solver, being customer service oriented and conscientious.

•Willing to work on non-office hour and weekend including public holidays

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

In Customer Service Platform (CSP), we innovate, develop advanced technologies and customer service product solutions that integrate with all TikTok's applications across the global markets. Our vision is to serve TikTok's billions of users with smart and efficient self-service help solutions and empower our support specialists with best-of-the-class customer service platform ecosystem and tools, which deliver the best customer service experience.

Responsibilities

- Analyze user insights, gather current industrial trends, design and launch strategic infrastructural and scalable platform solutions as building blocks to achieve company's business objectives.

- Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, product roadmap development, detailed requirements, prototyping, product launch and post launch operation support.

- Establish strong partnership between Customer Service Product team and regional business team, advocate platform product solutions and derive smart customisation to meet local business requirements.

- Define product key performance metrics and process metrics, design product dataset and perform regular data analysis to derive the insights that guide the product iterations.

- Manage the entire product line life cycle, from strategic planning to tactical activities.

- Support product positioning and customer demand, and guide product development from conception to launch.

- Evaluate product functionalities and performance and propose enhancements to products based on market feedback.

- Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.

- Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Qualifications

- Bachelor's or higher degree in a related discipline.

- 3+ years product management experience.

- Proven product management working experience in customer service field of E-Commerce business. Good knowledge of E-Commerce buyer, seller and customer service agent's user habits on E-Commerce support products will be a bonus.

- Experience of working in large complex organisations, collaborating with cross functional teams across globe in a highly dynamic environment.

- Good data analytical skills and logical thinking.

- Ability to maintain a keen attention to detail, able to multitask, prioritise the task and deliver the results under pressure.

- Sincere empathy for the customer and a commitment to resolve the challenges they present or experience.

- Excellent written and verbal communication skills in English.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Increase new customer account for Business Growth
• Perform cold call activities
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage
• Undertake task/project assigned to achieve Organisational objectives.

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree in Chemical engineering/ Chemistry / Material Science
• At least 5 years of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Salary: Up to $4,500 (depends on qualification and experience)

What the role involves:

1. Monitoring pre-alert documents from Origin offices or sales support

2. Track and monitor flight arrivals and update customers

3. Handle survey shipments with Operations & customers

4. Ensure compliance with customer's SOP

5. Interface with multiple parties including customer, warehouse, service provider

Required Qualifications, Skills & Experience:

• 'O' level

• 1 year in Airfreight and familiar with import process

• Competent in Microsoft Outlook, Excel and Word

• Well-organized on planning work tasks and meticulous on handling shipment documentations

Working Location

Changi Airfreight Centre

119 Airport Cargo Road

Working Hours

Mon - Fri: 8:30am - 5:30pm

Sat: 8:30am - 12:45pm

Require to Rotate Monthly to work on Sunday and Standby on some PH

Winner of E50 Awards 2021, 2022 & 2023

One of Singapore’s Fastest-Growing Companies 2022

Only shortlisted candidate will be contacted

Candidates who require work passes need not apply

Job Description

• Plan and develop the market for our existing and new products
• Analyze and report on the market and business feedback on a quarterly basis
• Support Sales person in Sales call/backend when required
• Plan and develop promotion mechanic relevant to the assigned territory
• Take charge of at least 1 product line in marketing, sales and inventory forecast
• Prepare quotations and tender documents
• Attend meetings, conferences and exhibitions as required to promote products and brands
• Drive and groom team to achieve set goals

Requirements

• Diploma in any discipline preferred
• 3 years sales experience in Healthcare preferred
• Good people management and leadership skills with a passion to lead
• Self-motivated, results-driven and ability to multi-task under tight deadlines
• Possess good communication and negotiation skills
• Class 3 License with own mode of transport
• Provide urgent deliveries to customers
• May require to carry heavy objects for delivery

Responsibilities:

• Plan, coordinate, and execute marketing activities to support the company’s growth plans
• Drive digital activations in content management, advertisements, engagement, and analysis in social media platform in Facebook, Instagram, and Website
• Copywriting and development of marketing materials
• Liaise with agencies and internal stakeholders to ensure timely execution of marketing materials
• Plan, organize, and execute marketing events and consumer engagement activations
• PR, media relations, and media monitoring
• Any other duties as assigned

Requirements:

• Degree/Diploma preferably in Marketing or Mass Communications
• At least 1-2 years of relevant working experience; F&B experience an advantage
• Ability to effectively work under tight deadlines and manage projects independently
• Resourcefulness in solving problems
• Meticulous and committed to project ownership
• Digital marketing experience in managing Facebook, Instagram, and website
• Flair for strong creative design and copywriting skill
• Excellent written and verbal communication skills
• Good team player and able to work well with all stakeholders and agencies

Responsibilities:

· Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systems.

• Perform on-site installation, continual improvement programmes, parts' overhaul, preventive maintenance, modifications, and repair works on equipment.

• Serves as company liaison with customer on administrative and technical matters for assigned projects.

• Coordinate logistics arrangements and with customer on equipment related matters.

• Responds to customers’ complaints, provides time to solutions to resolve customers’ issues.

• Monitors the performance of the product, provide regular update report and feedback on customer’s service requests.

• Reports common complaints of customers to management to address the situation for future reference.

Requirements:

· Degree/Diploma in Electrical/ Electronic Engineering or its equivalent

· At least 2 years of relevant experience with semiconductor equipment knowledge

· Strong communication and good interpersonal skills

· A meticulous, organized and resourceful team player

· A highly motivated individual who works independently with little supervision

· Work in cleanroom environment

· Require to work or be on standby during after office hours/weekend/public holiday

To apply, please visit to www.gmprecruit.com and search for Job Code: 19186

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793| EA Personnel: Lionel Liew | Registration No: R1330693

Job Responsibilites

• Manage the overall delivery of the project on or ahead of time with all client expectations met.
• Assign resources to deliver the works within budget, time, quality and regulatory standards, monitor and guide workflow, setting daily, weekly and long-term project goals.
• Manage the specialist functions of design, engineering, procurement and construction, manage the interaction of various disciplines and multiple work streams.
• Review progress against plans, contractual arrangements and delivery milestones to ensure they are on schedule and within quality and cost estimates and take effective remedial action as required.
• Financial Management: Ensure strong contract, commercial and financial risk management, accurate forecasting of both costs and revenue, take corrective action in line with CCCC authority and reporting frameworks and maximise the profit margin for the project.
• Demonstrate leadership in risk management, compliance and auditing and ensure legislative, pre-contract and commercial obligations are met, including compliance with the relevant Building Code.
• Stakeholder management: Ensure that stakeholders are actively engaged and that beneficial relationships between the project and the client, subcontractors, community and other external parties are developed and maintained.
• People management: Monitor staff and labour resourcing to ensure the project has the capability to achieve targets, supervise workforce, including subcontractors and foster a high performance team with a positive employee relations environment.
• Contribute to new business, continuous improvement and broader business activities.
• Coordinate with headquarter and site team to obtain enough resources for the projects.
• Organize a proper project management team & plan to carry out the construction works.
• Perform all duties in accordance with company’s polices, processes, systems, reporting and procedures.

Job Requirement:

Minimum 15 years of engineering experience with Degree in Civil Engineering recognised by the PE Board or qualification acceptable to the Commissioner of Building Control as eligible for applicant as a Resident Engineer or Recognised Degree in the relevant field subject to the acceptance of the Engineer. At least 10 years of experience in managing design and construction teams for project of similar scale and complexity.

about company

I am currently working with a startup that matches investors to healthcare companies. They are in the process of raising Series A.

Attractive salary package! 3 rounds of interview.

about job

● Develop and oversee a comprehensive technology strategy that aligns with the company's vision and objectives

● Lead the development and maintenance of the platform

● Recruit and manage a team of internal and/or external developers skilled in React, Node

● Oversee the platform's technical performance, ensuring high availability and optimal performance

● Ensure the platform's architecture is scalable and secure, supporting a growing user base

● MVP will be ready in mid-Jan

● More management than hands-on. Managing 1 product manager and 3rd party development team

skills and requirements

● Proven experience in a technology leadership role in a startup environment

● Familiar with end-to-end software development cycle, including design, testing, implementation, security audit, and maintenance

● Previous track record of building a large-scale, user-centric online platform using React, Node, and/or other modern web technologies

● Excellent understanding of technical management, information analysis, and computer hardware/software systems

● Ability to communicate effectively with both technical and non-technical stakeholders

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gwKjVuR6

• Autonomy to make key decisions
• Permanent role with an established company
• Normal working hours

About the company

Our client is an established multinational end user company. As part of their plan to invest in technology, they are now hiring a new Cyber Defense Incident Responder / Security Manager Incident response / SOC / SIEM to be part of their Cyber Security SOC team here in Singapore.

About the job

Working in a team of >3 headcounts within the Incident Response / SOC team, your role involves:

• Managing security operation to ensure implemented security technologies and controls are effective and adequate to protect the company
• Working closely with internal and external parties to manage the operation of SOC
• Conducting triage of cybersecurity incidents, investigation and incident response for Cyber security incidents
• Identifying root cause and remediating of cybersecurity incidents
• Providing advisory on security threats and vulnerabilities. This includes performing vulnerability scans and analyze results of scans
• Directing post-mortem activities following critical incidents
• Analysing and digesting the threat intelligence and presenting it to the relevant stakeholders in a report
• Overseeing the development and execution of corporate security awareness and training programs. This includes getting the buy-in of senior business stakeholders which includes securing funding for IT security programs
• Enhancing early detection capability - Driving lessons learned activities after incidence closure to identify potential gaps in security control

Skills and experience required
As a successful applicant, you will have at least 7 years of experience in IT Security / SOC / Incident response / SIEM / Splunk / Incident response.

Scripting experience will be of added advantage.

Whats on offer

This is an excellent opportunity to join an established company with ambitions to scale up their IT security capabilities. Security initiative will be well supported by top business management.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gwKjVuR6 (EA: 94C3609/ R1219669)