Customer Service Coordinator

Basic Salary: $2,000 - $2,300 + OT + AWS & variable Bonus
Working Days: Mon - Friday 9am -5.30pm | Alt Sat 9am – 1pm
Address: Jurong East

Responsibilities:

• Provide customer service support via phone and email.
• Attend to Customer’s enquires on product, RFQ and deliveries.
• Preparing of shipping document and import/export documentation.
• Monitor and ensure outgoing shipments being delivered as prescribed.
• Monitor and ensure incoming shipments being cleared timely.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Job Requirements:

• Min. 1 years of working experience in related field
• Proficient in MS office
• Able to commit OT as and when required

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Contract: 6 months

Location: Kallang

Responsibilities

• Coordinate / liaising with courier service providers.
• Handle Daily sales process through intranet submissions (SLA within 2 hours from the sale submit)
• Handle Delivery Failure intranet portal. (Submit the delivery failure cases reported by couriers).
• Monitor daily courier shipment loads and act accordingly to ensure couriers meet the SLA.
• Handle phone calls /email from sales or couriers on the shipments.
• Plan and coordinate with courier on the bulk shipments delivery.
• Provide clear instruction to courier upon delivery on the shipment details /POD/Cash or cheque collection.
• Coordinate with credit team on the cash / Cheque / PD terms information.
• Act immediately on the shipment issues, related to couriers .
• Coordinate with outsource couriers / movers on the freight quote and transportation arrangement on special handling and projects.
• Coordinate with Sales team on daily shipments.
• Coordinate with inter operation dept to achieve the operations SLA

Requirements

• Experience in warehouse / supply chain management is advantage
• Comfortable to work in warehouse setting
• Proficient in MS Office, especially Excel
• Knowledge in SAP would be an advantage
• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/10068

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Service Coordinator / Sales Support

Working Day: Monday - Friday 8.30 am to 5.30 pm
Working Location: Near Pioneer MRT
Salary: $2600 – 3300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Site Manager & Project Manager for road works ( LTA project )

PROJECT MANAGEMENT MANAGER

Project Manager (Civil Construction)

Primary Objective

Responsible for overseeing the building of large construction projects, such as commercial structures, roadways, and bridges.

Involved in the areas of pre-planning, budgeting, resource allocation, contract negotiation, and worker coordination.

Supervise construction site personnel and subcontractors, attend weekly project progress meetings, and monitor compliance with building and safety codes and regulations.

Ensuring the timely and cost-effective completion of construction projects.

Key Activities

• Determine and define scope of work and deliverables, manage construction schedule and activities
• Assess project estimations and budgets, inspect existing structures, create design plans, and review potential safety issues
• Responsible for negotiating the contracts of subcontractors, communicating with inspectors and architects, meeting with construction managers, and coordinating the delivery of materials with vendors.
• Generate reports focusing on project progress, job status, and costs. Attend weekly or biweekly meetings to present progress information to superiors.
• Collaborating with engineers, architects, designers and subcontractors to determine the specifications of the project
• Obtaining permits and licenses from appropriate authorities
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• Supervise the work of laborers, mechanics etc. and give them guidance when needed
• Manage/monitor all construction works performed and ensure a clear communication line with client, outlining any challenges and providing progress updates.
• Review all contracts to ensure compliance is maintained.
• Encourage team building and ensure a positive working environment for all staff.
• Review work processes and look for improvements where needed.
• Conduct regular planned meetings updating project staff and providing reports for Senior Management.
• Ensure work is done in compliance with all relevant building and safety codes

Skills & Requirements: -

• Previous experience gained in a Project Management position within the Civils’ sector (related to HDB, LTA authorities)
• Bachelor's degree in civil engineering.
• Min 8 years of experience in project management within construction
• Strong management and leadership skills.
• Strong technical knowledge of construction, building and civil processes.
• Site based experience with managing projects and delivering positive outcomes.
• Excellent analytical skills – ability to process a variety of information, evaluate costs and benefits and solve complex problems.
• Effectively use MS Suite of programs including MS Project, Word, Excel, Outlook, and PowerPoint.
• Ability to budget, schedule, negotiate, and control costs
• High degree of familiarity with contract and subcontract documents, terms, and conditions
• well-versed in all construction methodologies and procedures and able to coordinate a team of professionals of different disciplines to achieve the best results

Site Manager & Project Manager for road works ( LTA project )

PROJECT MANAGEMENT MANAGER

Project Manager (Civil Construction)

Primary Objective

Responsible for overseeing the building of large construction projects, such as commercial structures, roadways, and bridges.

Involved in the areas of pre-planning, budgeting, resource allocation, contract negotiation, and worker coordination.

Supervise construction site personnel and subcontractors, attend weekly project progress meetings, and monitor compliance with building and safety codes and regulations.

Ensuring the timely and cost-effective completion of construction projects.

Key Activities

• Determine and define scope of work and deliverables, manage construction schedule and activities
• Assess project estimations and budgets, inspect existing structures, create design plans, and review potential safety issues
• Responsible for negotiating the contracts of subcontractors, communicating with inspectors and architects, meeting with construction managers, and coordinating the delivery of materials with vendors.
• Generate reports focusing on project progress, job status, and costs. Attend weekly or biweekly meetings to present progress information to superiors.
• Collaborating with engineers, architects, designers and subcontractors to determine the specifications of the project
• Obtaining permits and licenses from appropriate authorities
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• Supervise the work of laborers, mechanics etc. and give them guidance when needed
• Manage/monitor all construction works performed and ensure a clear communication line with client, outlining any challenges and providing progress updates.
• Review all contracts to ensure compliance is maintained.
• Encourage team building and ensure a positive working environment for all staff.
• Review work processes and look for improvements where needed.
• Conduct regular planned meetings updating project staff and providing reports for Senior Management.
• Ensure work is done in compliance with all relevant building and safety codes

Skills & Requirements: -

• Previous experience gained in a Project Management position within the Civils’ sector (related to HDB, LTA authorities)
• Bachelor's degree in civil engineering.
• Min 8 years of experience in project management within construction
• Strong management and leadership skills.
• Strong technical knowledge of construction, building and civil processes.
• Site based experience with managing projects and delivering positive outcomes.
• Excellent analytical skills – ability to process a variety of information, evaluate costs and benefits and solve complex problems.
• Effectively use MS Suite of programs including MS Project, Word, Excel, Outlook, and PowerPoint.
• Ability to budget, schedule, negotiate, and control costs
• High degree of familiarity with contract and subcontract documents, terms, and conditions
• well-versed in all construction methodologies and procedures and able to coordinate a team of professionals of different disciplines to achieve the best results

Overview: -

• Monthly Salary: Up to $5500 + AWB + Bonus (depend on EXP)
• Location: Loyang (Pasir Ris)
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Oversee and lead the project team to ensure product deliver is within the stipulated time.
• Manage existing clients and meet new clients to generate more project.
• Liaise with client regarding product specification & requirements, cost, quality of a project and provide a quotation on it.
• Coordinate with internal team member (tool designer and engineering on design for manufacturing (DFM)) to ensure the product created meet client expectation.

You will need: -

• Minimum 2-4 years of relevant experience with managing skills in manufacuring industry.
• Relevant experience in manufacturing on moulding environment & mechanical product design will be an added advantage.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Shift Timings (Choose One Shift Option):

1. Option #1: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

2. Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Description

Inbound call handling for Bank's Accounts Servicing, campaigns, products enquiries and helpdesk enquiries

Fulfillment follow through on case handling and with customers;

Ensure group compliance & control standards are observed and met in the execution of

customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

• Basic Salary: $2,000 - $2,300 + OT + AWS & variable Bonus
• Working Days: Mon - Friday 9am -5.30pm | Alt Sat 9am – 1pm
• Address: Jurong East

Responsibilities:

• Provide customer service support via phone and email.
• Attend to Customer’s enquires on product, RFQ and deliveries.
• Preparing of shipping document and import/export documentation.
• Monitor and ensure outgoing shipments being delivered as prescribed.
• Monitor and ensure incoming shipments being cleared timely.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Requirements:

• Min. 1 years of working experience in related field
• Able to commit OT as and when required

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Role

As the Customer Success Specialist, you'll be at the forefront of providing support to our partner restaurants. This is a role that involves a high volume of inbound and outbound communication with our partner base. To ensure we deliver exceptional support throughout the various stages of the partner lifecycle, our team operates as three focussed verticals:

1. Onboarding: responsible for guiding newly acquired partners through their first three months with Quandoo

2. Partner Support: our frontline team handling all incoming communication channels - phone, chat and email

3. Growth & Retention: nurtures the partner base post-onboarding with proactive, regular outreach

Your initial placement in one of the verticals will be based on your experience and the needs of the business. Inline with our commitment to personal development, you will have the opportunity to gain experience from other verticals to become an all-round customer success expert.

The Responsibilities:

• Provide a high-level of support to our partners restaurants

• Understand the partner lifecycle and how the three verticals work together 

• Work closely with the wider Customer Success team to ensure goals are being met across our partner base in the APAC region

• Become a trusted advisor to our partner restaurants by helping them gain the most out of our platform and reach optimum value

• Maintain an expert level understanding of our product and service to clearly communicate the value

• Have a commercially minded approach to nurturing our partner base

• Proactively engage with partners to mitigate churn risk through early assessment of their use of the Quandoo service and product

• Be the voice of our partners to provide internal feedback on how we can improve 

Job Description

Key Responsibilities

Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion.

Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.

Ensures that all phases of project, program and/or process development are documented, and that information required in other functional areas is reported, disseminated, or transferred, as appropriate to global sites in account.

Strong analytical and program solving skills, excellent communication and interpersonal skills, proficiency in data analysis tools and software.

Working in collaboration with executives and operational managers, translates the business needs into analytic and reporting strategies through the development, execution and resourcing of routine and project specific plans for analytics delivery.

Perform BKM’s assisted and uses knowledge management systems. Follows all IP guidelines.

Functional Knowledge

• Regarded as the technical expert in their field.
• Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function.

Data Analysis

• Analyze data to identify trends, issues and opportunities
• Create reports, dashboards and visualizations to help stakeholders understand business performance
• Communicate findings & recommendations to stakeholders and other departments
• Propose solutions to improve business processes and operations

Leadership

• Leads projects with notable risk and complexity; develops and/or supports the strategy for project execution.

Problem Solving

• Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions.

Impact

• Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines.

Interpersonal Skills

• Communicates complex ideas, anticipates potential objections, and persuades internal and external stakeholders (middle / senior levels), to adopt a different point of view.
• Negotiates with middle / senior management and customers to influence decisions.

Qualifications

• Education: Bachelor’s Degree
• Technical Skills: Proficient in Microsoft Office (PowerPoint, Excel, Outlook, SharePoint), Data Visualization tools (Tableau, PowerBI)
• Certifications: PMI, Six Sigma
• Languages: English
• Years of Experience: 5 – 7 years in business analysis, project management
• Work Experience: 7 – 10 years in Semiconductor industry

Additional Job Description

• Location: Singapore (SGP) / Taiwan (TWN)
• Time Type: Full time
• Job Type: Assignee / Regular
• Shift: Day
• Travel: Yes, 20% of the time
• Relocation Eligible: No

Role Description

This is a full-time on-site role for a Nurse Manager at St Andrew's Nursing Home (Aljunied) in Singapore. The Nurse Manager will be responsible for overseeing and managing the nursing staff, ensuring the highest standards of patient care and safety, as well as ensuring compliance with regulatory requirements. The Nurse Manager will also work collaboratively with other healthcare professionals to develop and implement policies and procedures.

Key Responsibilities

• Oversee the team of registered and enrolled nurses, nursing aides, healthcare assistants.
• Responsible for compliance of all nursing standards as stipulated by Ministry of health (MOH) and Singapore Nursing Board (SNB).
• Promote evidence-based practices or nursing care delivery.
• Ensure written policies and procedures and work process are available and up to date to guide the nursing care delivery.
• Ensure the smooth transition of residents from acute to chronic care and back to the community, where possible.
• Direct care of the residents to ensure compliance to standards.
• Ensure appropriate skills mix and adequate manpower resourcing for all shifts and types of services.
• Facilitate staff development, skills and competency upgrading through various opportunities. These may include formal education, in-house training or approved online learning programmes.
• Guide orientation/induction programmes and preceptorship for all new staff.
• Support the DON in nursing home management.

Qualifications

• Registered Nurse/Licensed Practical Nurse in Singapore
• Valid nursing licensure with Singapore Nursing Board (SNB) and appropriate certifications
• Bachelor's degree or diploma in nursing
• Minimum of 5 years of nursing experience, with 2 years of management experience
• Strong leadership, organizational and communication skills
• Excellent understanding of nursing practices and procedures
• Experience in geriatric care desirable
• Ability to work effectively in a team environment
• Excellent problem-solving skills

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.

• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints

• To be able to provide service recovery for potential feedback/ complaints that are addressed

• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix

• Escalate crucial issues to Service Executive if beyond scope for service recovery

• Report and track patients whom service recovery has been provided to

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

• Attend to customers’ enquiries & issue ferry tickets.

Job Requirements:

• Min ‘N’ level or equivalent.
• Computer literate.
• Good communication and bilingual skills. Must be able to liaise & effectively communicate with Mandarin speaking customers.
• Working hours: 3 pm to 8 pm . 5-day work week on a rotation basis.
• Transport allowance provided.
• Preferably those who are staying on the east side.

Working Address:

Tanah Merah Ferry Terminal

50 Tanah Merah Ferry Road

We, SG-BOGEN PTE LTD (www.sgbogen.com.sg), is an established specialist contractor in architectural installations in the building construction industry. Our works includes all types of facade cladding, ceiling, glazing, curtain wall and roofing works.

We invite applicants for the posts of: Project Manager/Site Manager (Architectural Works)

Responsibilities

· Plan, execute and manage site architectural works

· Manage work teams, subcontractors, suppliers and client

· Cost controls, achieve timelines and schedules

· Achieve work quality and safety requirements

Pre-Requisites

· Degree/Diploma in Building/Civil Engineering or equivalent

· Relevant site experiences in LTA Rail Projects

· Responsible, good work ethics with strong drive to deliver results

· Class 3 driving licence

Responsibilities:

• Work closely with the team members to develop and implement risk management frameworks and tools to support management decision making
• Perform risk analysts & research, and independently lead and manage projects and team to ensure successful implementation on a timely basis
• Interact with asset, investment, treasury and finance teams to better understand and analyse risk impact and financial analysis for the company
• Perform qualitative and quantitative risk assessments for investments and assets across the Group’s portfolio.
• Provide independent risk assessments on potential acquisitions and divestments
• Review methodology and set hurdle rates for purpose of investment benchmarking
• Undertake financial modelling and prepare quarterly risk reports and presentations for risk committees and board of directors
• Assist with any other adhoc duties/ projects as assigned.

Requirements:

• Bachelor Degree in Finance, Accountancy, Business and/ or Economics.
• At least 4-8 years of relevant working experience in quantitative risk management related.
• Prior experience in Real Estate Industry is advantageous.
• Possess strong communication and interpersonal skills.
• Excellent excel modelling skills.
• Attentive to details and able to multi-task in a fast paced environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About the Client:

Enable seamless sales operations by managing customer interactions, proposals, and orders, ensuring optimal service delivery.

Responsibilities:

This is a 12-month contract role located at Seletar Aerospace Park, focused on handling the entire sales process, from preparing competitive business proposals to managing customer quotes and orders.

• Manage the complete sales process, from proposals to sales order receipts.
• Prepare competitive business proposals that meet and exceed customer requirements.
• Build and maintain strong customer relationships for repeat opportunities and upselling.
• Address supply chain delays and customer concerns with proactive communication.
• Support team workloads and ensure compliance with company sales procedures.

You should possess strong analytical abilities, technical acumen, and the ability to prioritize tasks effectively.

Skills/Requirement:

• Strong communication, negotiation, and customer relationship management skills.
• Proven ability to analyze technical documents and prioritize tasks effectively.
• Experience using ERP systems and maintaining organized customer contact databases.
• Proactive approach to managing conflicts and resolving customer disputes.
• Ability to participate in trade shows and deliver basic technical support when needed.

If you are ready to make a significant impact in a thriving organization and build lasting customer relationships, we would love to hear from you!

To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

Sembcorp has a balanced energy portfolio of 21.2GW, with 14.4GW of gross renewable energy capacity across 10 countries*.

Its urban development projects span over 14,000 hectares across Asia and have generated over 377,000 employment opportunities and attracted close to US$50 billions of investment capital.

Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices.

For more information, please visit www.sembcorp.com.

Purpose and Scope

Scrutinize and review major investments and advise on legal risk in industrial parks, ready built factories/warehouses (RBF/RBW) and commercial and residential property projects including M&A / divestments, corporate restructuring, leases and other contracting requirements for day-to-day business.

Key Roles and Responsibilities

• Advising on Joint Venture matters (including JV governance).
• Liaise with business units on governance and compliance related matters in respect of frameworks and policies initiated by the Sembcorp Group Legal and Group Ethics & Compliance function (including anti-bribery/corruption) supporting the rollout of these policies (including assistance with training) and implement and monitor compliance on such policies and frameworks.
• Assess the impact of new/amended regulations on the business and present to the managements appropriate steps that may be taken in countering the impact and/meeting legal requirements.
• Participate actively in front line negotiations and interface with customers, business partners, suppliers, contractors etc.
• Work with Sembcorp Urban and Sembcorp Group functional teams i.e. Finance, Business Development, Procurement and other corporate services units in identifying, mitigating and managing legal and compliance risks on activities, businesses and projects.
• Understanding the commercial objectives, strategy, pressure points of the business, reasonable operational knowledge with a view to identifying and assessing the risks and legal issues involved, and effectively communicating this to the business unit or project team to enable them to make well-informed business decisions.
• Liaising with external counsel, regulators, and other stakeholders to ensure the Company's legal and regulatory obligations are met.
• Handling pre-litigation legal disputes and inquiries and (where necessary) representing the Company in the litigation and other legal procedures
• Provide legal support and advice to senior management and all internal stakeholders on legal and compliance matters.
• Lead or support other projects and tasks as may be required from time to time.

Qualification, Skills, and Experience

• Bachelor’s degree in laws (or equivalent) and admitted as a lawyer in Singapore.
• Minimum 6-8 years of relevant legal working experience. Experience working in the real estate industry on cross border matters and working with an international multi-national company would be an advantage.
• Experience with projects in Indonesia, Vietnam or India and/or ability to speak Bahasa Indonesia or Vietnamese would be an advantage.
• Excellent communication skills in English (written and spoken)
• Good knowledge of commercial law especially land law, the law on enterprises, the law on investment. Knowledge and experience with cross border transactions would be an advantage. Experience with corporate structuring in a property business would be an advantage.
• Proficiency in MS Office (Word, Excel, PPT)
• Strong problem solving, organizational and analytical skills.
• Pro-active, possess utmost integrity and honesty, have a flair for legal work.
• Ability to work independently and take on problems which have no precedent or clear options available.
• Willing to travel when required.

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

· Institution-first Mindset – Put the interest of the Group ahead of individual interests.

· Collaboration – Deliver through collaborating across markets, businesses, and functions.

· Accountability – Hold team and self-accountable to deliver on our commitments.

Apply today to be part the team that Drive Energy Transition!

#OneSembcorp #DriveEnergyTransition #Urban # Sustainability

Description

This role will report to the Group Financial Controller.

Responsibilities

· Responsible for group monthly closing processes, group consolidation, financial reporting, variance analysis, annual audit and tax compliance

· Prepare materials for Board meetings and SGX/HQ results announcements

· Group budgeting and forecast processes

· Oversee and coordinate the preparation of Group’s annual report

· Provide guidance to local and overseas subsidiaries on accounting and financial reporting matters

· Review audit findings and ensure that all matters are addressed or resolved promptly

· Liaise with external/internal auditors and external service providers

· Ensure compliance with accounting standards, group financial and treasury policies, listing requirement and internal controls

· Support in preparation, review and monitoring of group cashflow forecasts

· Support any other ad-hoc projects or duties that may be assigned

Requirements

· Degree or professional qualification in Accountancy

· Minimum 8 years of relevant accounting and/or audit experience with at least 3 years in managerial role and/or SGX reporting

· Good knowledge of Singapore Financial Reporting Standards (International)

· Familiar and hands-on experience with finance system implementation is an added advantage Fluent in written and spoken English and Chinese

· Good business acumen and strong with numbers and financial discipline

· Committed, proactive and hands-on team player and with an eye for details

· Good analytical and problem-solving skills

· Strong interpersonal and communication skills to engage different stakeholders

· Able to multi-task and work under pressure, both independently and in a team, to meet tight deadlines

Job Description:

Admin:

• General office administration and management including facilities and equipment management
• Liaise with various parties for the upkeep of the office
• Attend to all administrative and office related issues
• Provide administrative support to Management

HR:

• Assist with the full spectrum of HR functions including liaising with recruiters, conducting interviews, preparing employment contracts and on-boarding
• Manage monthly payroll computation, CPF submission and IR8A forms

Accounts:

• Assist with all book-keeping functions, bank transactions, weekly reconciliation of cash balances and intercompany payments/collections
• Assist in the quarterly GST submissions, tax filings, XBRL

Job Requirements:

• 1-5 years of relevant working experience is preferred
• Possess degree in any discipline
• Knowledge or experience in handling full sets of accounts is a bonus
• Good interpersonal, analytical and communication skills
• Meticulous and has a positive attitude
• Resourceful and ability to multi-task
• Ability to work independently and as a team

Job Description

· Liaise with sub-contractors, HDB, Town Council, consultant and residents.

· Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.

· Monitor, update and feedback to residents on the status of Defects Rectifications, Complaints & etc.

· Assist on phone calls and emails to answer resident’s inquiries. Make appointment for resident to attend inspection with BSC (Building Service Center) team.

· Daily/Weekly and Monthly Report: Processing of daily/weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.

· IDMS system (Defects Management): Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.

· IDMS system (E-Appointment): Manage appointments online.

· Notice - Write notice to inform residents of any construction activities.

· Work together with Site Supervisor to generate work schedule before commencement of public facilities rectification work, such as internal driveway drainage cover, water pipe, etc.

· Generate work schedule with Site Supervisors for sub-contractors to rectify defects as soon as possible.

· Brief residents to familiar with the areas or facilities around the buildings.

· Maintain & upkeep of Information Centre & BSC.

· Any ad-hoc duties.

Requirements

· Minimum 'O' Level and above, with Pass in O Level English Language

· Possess WSQ Certificate in Service Excellence (Level 1)

· Effective Customer Service Service Skills Course or equivalent

· Customer oriented with good communication and interpersonal skills

· Experience in customer relation works and fair construction knowledge would be an advantage

· At least 1 year of experience in a HDB BTO/HIP project

· Effectively bilingual

Job Description:

• Handle all customer service-related matters at the counter
• Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks
• Promote loyalty program and related activities
• Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required
• Support Marcom in promotional activities, events and loyalty program as required
• Administrative duties and any other ad-hoc duties as assigned
• Handle customer's enquiries & complaints

Requirement:

• Min GCE N Level qualification
• Min 1 year of working experience in relevant customer service role
• Proficient in MS Office Word, Excel and/or usage of CMS will be an added advantage
• Fluent in English
• Customer-oriented with good communication and interpersonal skills
• Able to work rotating shift, weekends & Public Holidays

Job Type: Part-time/ Temp 1 month

Pay: $11 per hour

Expected start date: 15 Dec 2024 to 15 Jan 2025 (Can be extended)

6 days a week

Schedule:

• Morning Shifts 10am to 6pm
• Mid Shifts 12pm to 8pm
• Afternoon Shifts 2pm to 10pm
• Weekend availability
• Public Holidays

Full time position is available too!

Customer Service Office @ TANJONG PAGAR