Total 23,192 Full-time customer service job vacancies in Singapore

Benefits:

• Performance Bonus
• 14 Days AL
• Medical Benefits
• 5.5 Days, Office Hours

Challenges:

• Answering inbound calls/emails and assist with enquires.
• Coordinate and scheduling appointments for patients and clinics
• To coordinate with clinics to ensure experience for patients are enhanced.
• To handle front desk duties and registrations of patients.
• Assist with the issuance of tax invoices for patients or clinics.
• Submission of insurance and dispensing of medication
• Filing and faxing and assisting with other ad-hoc admin duties

What it Takes:

• Minimum GCE “O” Levels
• At least 2 years of similar experience in the Healthcare Industry is an advantage.
• Knowledge of Microsoft Office Applications, like Word, Excel and Outlook
• Singaporean Only

Submit your resume (Word format) to [email protected] or,

Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

Guest Experience Executive | Receptionist | Little India

Salary range: $2,000 + OT

Monthly Gross can reach $2500
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Key Responsibilities:

• Provide vital support for managing Service Providers
• Executing Warehouse Management activities.
• Actively contribute to Warehouse Project activities, optimizing efficiency and processes.
• Communicate, manage, and oversee 3PL and Service Providers for daily shipments, including Dangerous Goods handling.
• Conduct efficient data analysis related to transportation and warehouse management.
• Monitor shipment schedules, and ensure meticulous organization and timely deliveries.
• Present KPI performance findings during meetings with 3PL and Service Providers.
• Proactively engage with the team through daily operational emails, fostering coordination.

Requirements:

• Minimum Diploma/Degree in Logistics Management or equivalent.
• 3-5 years of proven Logistics experience, with expertise in warehouse management.
• Familiarity with air, sea, and land transportation, including Dangerous Goods handling.
• Proficiency in warehouse management and successful project coordination.
• Effective collaboration skills with 3PL and diverse Service Providers.

You will support Admitting Services Department in performing registration services, providing financial counselling and collecting of payment / deposits from patients.

Your duties shall include, but not be limited to the following:

• Register patient admissions / visit information in the required system at Department of Emergency Medicine (DEM)
• Provide estimated hospital charges to every patient’s admission
• Collect payment for admission and outpatient services
• Handle enquiries through phone and over the counters

• NITEC / Diploma in any discipline
• Good interpersonal and communication skills
• Proficient in Microsoft Office applications
• Able to perform 3 rotating shifts including night shift, weekends and public holidays

Job Description

• Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
• Able to efficiently respond to customer any e-mail or telephone queries in a calm and friendly manner.
• must liaise between other internal departments or Vendors and the customer to provide the service most suitable to the client’s needs and time restraints.
• Must also be able to work closely with the Sales team to assess the progress of the production department and develop Sales strategy accordingly.

Qualification / Requirement

• Degree or Diploma with 2 to 3 years of working experience in Semiconductor or related field preferred. Also any other qualifications relating to Sales or Marketing is an advantage.
• A Customer Account Executive must be organized and possess a high level of administration ability to effectively manage paperwork.
• Due to the volume of communication that will be required with client, the Customer Account Executive must possess excellent client service skills.

Responsibilities:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are a multi-faceted luxury F&B lifestyle company with over a decade of brand-building experience. We are behind several well-loved Singaporean and global craft food brands. We create memorable experiences with attention to fine details of the brand aspects and high-quality service standards.

• Provide professional, courteous, and personalized food and beverage services to all guests in the cafe
• Perform efficiently cafe operations (opening/service/cashiering/closing) and related processes with the team
• Ensure good engagement with frequent guests who visit cafe to encourage spending and best experiences
• Look for ways to upsell and add value to guests’ experience
• Provide day-to-day administrative support such as handling phone reservations, guests’ queries in a prompt and courteous manner
• Ensure daily cleanliness and physical attractiveness of cafe and retail area
• Ensure F&B and retail supplies are well stocked & within validity of usage, including ordering and stocking of inventory on a weekly basis
• Provide regular feedback and review meetings with team to improve processes and guests’ experiences

Requirements:

• Minimum 2 years of experience in similar role
• Diploma in Hospitality Management, preferred
• Experience in working with luxury brands and/or coffee is a bonus
• Punctual and excellent customer service attitude
• Strong communication, interpersonal, relationship management and professional sales skills
• Willingness to learn and commit, have an eye for details
• Good team player and enjoy interacting with people

1. Oversee branch daily operation
2. Ensure branch performs as expected
3. Promote and sales of company product and services
4. Maintain a good relationship with customer and teacher
5. Other administrative work as required
6. Degree in any field
7. Able to speak in English and Chinese
8. Able to work under pressure
9. Handle complaint and overall branch upkeep

Responsibilities:

• Serve and attend to customers.

• To ensure that the tables set up are set according to the standard.

• Maintains cleanliness at working station and service pantry for smooth operation.

• Keep general appearance and maintenance of restaurant.

• Follow correct sequence of service outlined in the Standard Operating Manual.

• Clean and remove dishes from the table after service is completed.

• Maintains excellent grooming standard at all times.

• Other duties as assigned by superior.

Requirements:

• Excellent communication and interpersonal skills.

• Service-oriented and able to work in a fast-paced environment.

• Excellent team player.

• Cheerful personality.

• Willing to work on weekends/public holidays.

Location: Orchard Road

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

The Job:

The Patient Service Associate (PSA) will serve as a point of contact who assists Community Nurses and Senior Care Coordinator Associates (SCCAs) / Care Coordinator Associates (CCAs) to answer calls and attend to general enquiries from SingHealth residents and patients. He/she will manage registration, appointment scheduling, referrals and billing to ensure smooth consultation with SingHealth HSG team. He/she will support the SingHealth HSG team in administrative and secretariat duties such as referral management, data collection and management, report collation and arrangement of multidisciplinary team sessions.

Job Requirements:

• NITEC/GCE N/O/A Levels with 2 years of experience
• Diploma holders (preferably healthcare related) with 0 years of experience
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Good organising and coordinating skills

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Job Description

Benefit Summary:

• Salary: Basic up to $3,000
• Working Days: 5 Days
• Working Timing: Retail hours (9.5hours)
• Location : Central
• AWS + average 2.5months variable Bonus
• No experience required

Job Descriptions:

• Manage the customer service counter (concierge) during mall operational hours
• Attend to tenant and shopper’s enquiries/feedback via various sources
• Provide directional assistance to internal/external shoppers
• Promote shopping mall loyalty program and its events
• Handle the mall mainline with incoming calls and respond to live chat swiftly
• Assist with mall redemptions and activities
• Responsible for handling all redemption, and ensuring inventories & counter stocks are tallied in the CRM
• Assist with the selling of shopping mall gift vouchers and merchandise
• Ensure that mall collaterals are replenished daily

Interested Applicants, kindly click on "APPLY NOW"

We regret that only shortlisted candidates will be notified.

EA License No: 15C7752

EA Personnel No: R21101126

EA Personnel Name: TAY DA WEI

• Working Days: Monday - Friday
• Working Hours: 930am - 830pm (Inclusive 1 hr break time)
• Salary: $2300 - $2500
• Locations: Raffles Place / One North MRT [ fix location ]

Responsibilities:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job responsibilities:

The officer is part of the team responsible for processing employment claims at the Tripartite Alliance for Dispute Management (TADM). The job entails customer service, access the feasibility of executing Writ of Seizure and Sale (WSS) and case processing work.

The officer will monitor payment for Settlement Agreements (SAs) and Employment Claims Tribunals (ECT) orders. The officer will assess the cases and provide timely assistance and advice to the workers.

The officer will respond to case specific queries and be involved in ad-hoc projects relating to IT needs, process reviews and customer service initiatives.

Job requirements:

• Able to handle customers in a responsive and professional manner
• Able to communicate well and write concisely
• Team-player with good interpersonal skills and able to work independently
• Possess good analytical and problem-solving skills
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

Working Hours: Monday to Friday : 8.30am to 5.30pm, Saturday (alternate) : 8.30am to 12.30pm

Job Description

• Overall in charge of the CSA team (front line team)
• Champion the front line image of the Company to customers.
• Ensure accountability and integrity operational readiness of front line team
• Promote and enhance front line team’s image and capability
• Develop the team to achieve excellent service level, productivity and efficiency
• Ensure compliance to company policies, financial, process and industrial standards
• Develop all necessary policies and procedures to ensure the team’s operation is effectively maintained to ensure maximum efficiency.
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards.
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
• Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation.
• Provide the point of escalation for team for any operational issues.
• Prepare reports & present recommendations to external stakeholders and management.

Job Requirements

• Academic qualification: Diploma Education & equivalent.
• Possess excellent interpersonal,communication skills (written & vebal), customer centric mindset and problem solving ability
• Computer savy
• Prior experience of at least 2 years in leading a team of customer service and general administration team
• Possess strong leadership skills

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:86FNCG2G9

Responsibilities:

• Giving assistance to the administration department.
• Respond to daily estimates, quotations and queries from clients.
• Manage sales requests by confirming delivery dates and stock availability.
• Drafting purchase orders, delivery orders, and sales orders.
• Updating and filing the maintenance database and documentation.
• In charge of the maintenance helpline and guaranteeing all concerns and complaints are handled quickly.
• Organizing team maintenance routines.
• Coordinating servicing needs with clients and the maintenance team.
• Support the creation of contracts and quotes for clients' maintenance services.
• In charge of distributing survey forms and gathering data.

Requirements:

• Professional Certificate or NiTEC in Engineering or its equivalent is required.
• Minimum of 2 years of relevant work experience.
• A junior executive with expertise in administrative support or clerical work would be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Are you ready to drive your career forward in the driving world of transportation? Our company is in search of an Administrative Assistant to join our team and play an important role in our ongoing success.

5 days’ work week
8:30AM to 5:30PM
Work Location: 8 Gul Circle
Company Transport Provided (From Joo Koon MRT)

Your responsibilities will include but not limited to:

• Answering calls, responding to emails and managing correspondence
• Drivers' salary computation
• Consolidating and meticulously recording delivery orders and related documents
• Inputting data into the system for invoicing and liaison with the finance department
• Coordinating payment transactions to clients to ensure timely payment
• Compiling and preparing reports for the Department Manager
• Data recording of drivers’ daily trip details, trailer usage and diesel consumption data for team reports
• Maintain weekly report updates
• Schedule and coordinate appointments, meetings and arrangements for department members
• Assisting in the preparation and organization of departmental documents and reports
• Maintain accurate records and databases including filing and data entry

To succeed in this role, you should possess the following qualifications and skills:

• Minimum a full GCE “O”/”N” level certificate
• Minimum 2 years of relevant working experience preferably in the transportation or logistics industry
• Proficiency in data entry and in Microsoft Office applications
• Excellent communication and interpersonal skills
• Meticulous attention to detail and ability to multitask
• Capability to work both independently and collaboratively in a fast-paced environment

If you are a dedicated individual with a positive attitude and ready to begin an exciting journey with a forward-thinking company and make a real impact in the transportation sector, we would love to hear from you!

Let's drive excellence together!

To apply, click the "Apply" button or alternatively, send your updated resume via whatsapp to +65 9878 7617 and state the job position you are applying for.

Note: ONLY shortlisted candidates will be contacted for further selection processes.

$2800 > Degree

$2200 > Diploma

Working Days: Monday - Friday

Working Hours: 9pm - 630pm

Location: Caldecott

Contract Period: 1 year

Job Responsibilities:

• Support officers in administrative tasks related to case management, and referral to community agencies.
• Support the safety planning, monitoring and engagement of children and young persons known to CPS for concerns over their safety and well-being.
• Plan and manage out-of-home placement and related transport support for children and young persons, and provide onsite support for admission into and discharge from interim and long term placements.
• Work closely with community agencies to provide services for children who are in need of statutory guidance or care and protection because of abuse, neglect and abandonment.

Any other related work as assigned by supervisor.

Job Requirements:

• Experience in working with vulnerable children
• Experience in operations related work
• Meticulous and able to work independently
• Able to communicate well with internal and external stakeholders
• Have positive working attitude and enjoy teamwork

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

https://go.persolkelly.com/home

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning(from 6am), and up to 2 weekend shifts per month
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

• Promote our School's courses and products
• Execution of Internal / External Marketing Campaign
• Administers policies and procedures relating to daily operations of the centres
• Provide admin support to ensure smooth running of the centres
• Adhoc duties
• Strong interest in customer service and relationship-building
• Must be able to work shift and during both weekends
• Must be fluent in spoken and written English
• Able to work under pressure and in a fast-paced environment
• Self-driven, energetic, and able to work well in a team
• Must be able to work shift and during both weekends
• Remuneration will be dependant on background and past experiece of applicant

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Meet personal sales goals and help the team reach theirs.
• Assist customers in-store and on the phone, sharing product details.
• Do direct marketing to boost sales.
• Take part in outdoor sales and events.
• Manage counter tasks, including handling payments.
• Take on extra tasks as needed.

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences.
• Performs service recovery.
• Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction.
• Optimize call’s structure operations by analysing data, identifying areas for improvement, and implementing process enhancements.
• Identifies the most appropriate course of action for problem resolution and effectively communicates plans to those impacted.
• Promotes a supportive environment in which employees are encouraged to solve problems and address customer issues.
• Provides management support to CSOs such as through the review and resolution of all transactions that are beyond the jurisdiction of the CSOs.
• Conducts monitoring and coaching sessions.
• Provides on-the-job training and mentoring.
• Conducts coaching and performance appraisal sessions to identify opportunities and recognize positive behaviours.
• Involve in Department projects to ensure success.

Requirements:

• Bachelor’s degree with 5 years of working experience in Contact Centre
• Managerial experience leading a team.
• Great communication skills
• Ability to manage a team and ensure SLA are met.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

Interested candidates kindly submit your updatedCV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Job responsibilities

1) Providing exceptional customer service experience when handling walk-in enquiries

2) Serving customers by greeting, welcoming and directing them appropriately to the

Tour Officers/Executives

3) Ensuring brochure racks are tidy and well- stacked with brochures

4) Assisting Counter Manager in any logistic arrangement

Requirements

1) Minimum 1 year of relevant experience

2) Empathetic, patient and possesses a positive attitude

3) Customer-oriented and enthusiastic with a strong passion in serving customers

4) Bilingual in English and Mandarin

5) Pleasant personality and good working attitude

6) Able to work on weekends including Sundays and Public Holidays

7) GCE 'N' / 'O' Levels or Diploma or similar qualifications from WSQ

Please provide the following information in your resume:

1. Recent photograph

2. Reasons for leaving your last employment

3. Current and/or last drawn salary

4. Expected monthly salary

5. Availability