Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Our client is in the business of aerospace industry. They are currently seeking for Customer Relationship Representative who will be responsible to create and retain customer loyalty and preference by establishing rapport with the customer, administering customer-focused programs, and processing orders in an efficient and accurate manner.

JOB DIMENSION (SCOPE)

• Liaise between customers and cross-functional internal teams in a fast-paced global work environment to ensure the timely processing of customer RFQ’s; spot quote follow up; purchase order review; and order entry activities.
• Manage all post-order administration activities (i.e. date changes, quantity changes, expedites, etc.), review open order reports and proactively resolve order holds for the successful delivery of products and services according to customer needs.
• Collaborate closely with other sales staff and often liaise with internal teams such as Product Management, Quality, and Materials Management regarding issues such as pricing, delivery, and terms to ensure the accuracy of quotes and to address customer inquiries and facilitate the timely and effective resolution of customer concerns and disputes.
• Build and maintain strong, long-lasting customer relationships with a portfolio of assigned customers; develop a trusted advisor relationship with key customer stakeholders and decision-makers; and listen to understand the customer’s environment, influences, and challenges in the interest of building customer loyalty and creating exceptional customer experiences.
• Perform other tasks and projects as required to meet customer and organizational needs.

JOB REQUIREMENTS

• At least 3 up to 4 years of relevant working experience interfacing directly with customers in a B2B sales or service environment.
• Commercially driven and customer-oriented person
• Proficiency with ERP software and Salesforce or similar CRM applications
• Reliable, amicable, and professional team player, driven to provide outstanding service to customers
• Strong verbal, written and interpersonal skills sufficient to write business correspondence and to converse professionally with customers, vendors, and internal personal
• Detail oriented with strong organization and time management skills.
• Must be self-motivated and able to proactively manage time to meet deadlines and commitments and is achievement focused.

Job Highlights

• Attractive Remuneration Package
• Good career prospect and career advancement
• AWS, Staff Benefits & Welfare

Workplace at Downtown Line:

Rochor MRT, Jalan Besar MRT, Chinatown MRT

Salary: Basic $2.5K + Commission + Variable Incentives

• NO experience required as training provided
• Immediate Vacancy

Working Days & Hours (5.5 days work week)

• Monday to Friday 10:30am - 7:30pm
• Sat or Sun 10:30am - 4pm
• 1.5 rest day(s) per week will be based on schedule

“Meet the People Behind the Scenes ”

We are an energetic and enthusiastic team that is always seeking to provide our customers with top-notch financial service similar to what you would receive from a private bank. It is our sincere belief that each customer is unique, and we strive to consistently amaze everyone who visits our branch. Working together, we emphasize teamwork to create a positive first impression on our customers. As the face of our organization, this role is of paramount importance to us.

"A Preview of the Role"

Our Customer Experience Ambassadors represent our company in a friendly, welcoming way. Wearing a friendly smile is important, but it goes beyond that. As an integral part of our business's front-end, you ensure that our customers feel exceptionally well cared for and that our business operates at its peak efficiency. It is your responsibility to maintain our professional image, to deliver excellent customer service, and to ensure that each customer's journey with us begins smoothly.

"Day-to-Day Activities"

A key part of your daily duties includes the following

• Provide financial solutions for clients through an understanding of their financial requirements
• Assist new customers with the application process
• Conduct eligibility checks on applicant’s application
• Provide clear and coherent explanation of loan contract terms, products and details to clients
• Timely follow up and update loan application status to the clients
• Perform corporate and personal loan disbursement
• Schedule appointments with clients to facilitate payment
• Make follow-up calls with customers for better business opportunities
• maintain a professional and organized environment
• Ad-hoc duties as per assigned by superiors

"Key Qualities"

We are seeking an individual with a friendly and friendly personality who is devoted to providing excellent customer service. To communicate effectively with Mandarin speaking clients, strong computer skills and excellent proficiency in both English and Mandarin are essential. This position also requires the maintenance of a presentable appearance.

"Value -Add Qualities"

Skills that can bring added value to this role include having prior experience with CRM systems, having worked in customer-facing environments like banking front offices, hotels, or esteemed service roles.

Requirements:

• Candidate must possess at least a GCE “O” level certificate.
• Independent, meticulous and detail-oriented
• Good interpersonal and communication skills

Employee Benefits:

• Medical Reimbursement
• Dental Care
• Vision Care
• Birthday Treat
• 12 days of Annual Leave

• Contact previous customers to market current promotions
• Attend to customers who call-in with enquires and request for quotations, or directing them to the appropriate sales person
• Assist sales persons to prepare quotations for customers orders
• Provide delivery status or updates of customers’ orders, coordinate changes if necessary
• Update changes in customers’ information
• Update inventory records, customers’ sales records and price change information
• Coordinate with store for collection and delivery of goods
• Perform any other Ad Hoc projects and assignments as and when required

Job Requirements

• Singaporean, PR or LTVP only
• Must be proficient in Malay language as our customer base is mostly Malay.
• Job is currently temporary for a 4-weeks period from 12 March 2024 to 8 April 2024.

Our client is a reputable US eCommerce company; located at the central region with hybrid work arrangement, they are currently seeking a BD manager who is an expertise in the Telecommunication / Internet Service provider sector:

We are currently seeking a BD professional to leverage or build relationships with Internet service providers

based in Southeast Asia and building from scratch to help accelerate customer and partner growth at eero. In this role, you will work in a fast moving and ambiguous environment, use effective C-level communication skills to manage relationships, drive new partnerships and develop and execute a win-win business plan that helps our partners and sales channels thrive.

The Business Development Manager is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. Earning the trust of our partners, effectively negotiating terms and closing deals that lead to enduring relationships. You'll enlist the support of your peers, and leaders to ensure that strategies scale, and make smart trade-offs (e.g., short- vs. long-term account needs).

You'll identify gaps between teams, processes and plans, and demonstrate good judgment in how and when to escalate.

The ideal candidate is a business executive with proven ability in establishing and building external partnerships, preferably in or has working experience with ISPs.

As the Business development manager, your responsibilities will include the following:

• Serve as the primary point of contact and build and support new relationships with internet

providers, telcos, and distributors based in South east Asia including Thailand, Vietnam, Indonesia,

Philippines, others.

• You will act as a first line of local support as questions / issues arise with these partners. You will

present standard contract terms (including price lists) to potential customers, directing them to

relevant contacts back at eero HQ in San Francisco, California, USA.·

• You’ll contribute to the strategic development of features and functionality that deepen partner

relationships.

• You will analyze market data to identify trends and opportunities and execute on business development opportunities.

• You will evaluate the economic cost-benefit of partnerships.

• You will develop best practices to foster, manage, and track new business opportunities.

• Coordinate closely with various internal stakeholder teams across functions.

• Experience in complex contract liaison involving legal, operations and marketing teams.

• Deliver business reviews to the senior leadership team with account updates and progress

Requirement:

- Bachelors Degree in any discipline

- Min 5 years of Business development experience in Telco, IT hardware devices, Internet service providers, Network devices, LAN connectivty products etc.

- Open to 1 year contract role which is convertible to permanent employment

- Team player, self starter & driven

- This is a WFH role so Singaporeans (Or SPR Holders) residing in Singapore, Malaysia or Thailand are welcome to apply.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Our client is a world-leading provider of concierge services. Due to their current expansion plan, they are looking for a Client Services Executive to join their high-performing team. They are located in the East.

Responsibility:

Contract Fulfilment/Invoicing:

• Distribute new/renewed contracts accurately and on time.
• Monitor existing contracts for upcoming renewals.
• Issue invoices accurately and handle invoice disputes.
• Liaise with Operations, Finance, and Marketing to meet client needs.

Account Management / Client Liaison:

• Provide client activity reports as per service agreements.
• Respond to client service requests promptly and coordinate with other departments as needed.
• Prepare and communicate activity reports to clients via telephone and in-person.

Additional Responsibilities:

• Work flexible hours as required.
• Perform other duties as assigned by the line manager or management team.

Requirements:

• Minimum Diploma or Degree in related fields.
• Proficiency in Excel and PowerPoint
• Excellent oral and written English language skills.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

JOB RESPONSIBILITES

• Reports to the Restaurant Manager
• Receive and greet guests followed by seating them accordingly.
• Maintain communication with/supports the Restaurant Manager and the GMs.
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
• Takes immediate action to resolve all complaints and issues.
• Manage the guest reservation system alongside with reservation staff.
• Adhere and enforce all restaurant rules, regulations and policies.
• In the absence of assistant or the Restaurant manager, he may serve as Manager on duty and handles opening or closing procedures.
• Conduct daily line-up with dining room staff for briefing and debriefing.
• Supervises the dining room staff and maintain uniform and service standards.
• Ensure side work is completed everyday and dining room supplies are stocked.
• Review daily specials, stations and other applicable announcements.
• Train new-hires in service standards, menu items, use of POS system and up- selling.
• Review daily and weekly events with the Restaurant Manager.

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• To ensure all raw materials are labeled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to kitchen's food handling Standard Operating Procedure
• Ensure the kitchen surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

Food Hygiene cert is an added advantage and training will be provided for those who has no relevant certificate

Whats app call: 81880535

We are seeking an experienced Service Engineer for our Singapore Branch

As Service Engineer in our SGP branch you will travel to vessels in ports/ship yards to perform service, fault finding, combustion adjustment, system upgrades, renewal of control systems etc. Some jobs are completed in port/ship yard, others are completed at sea. Other tasks can i.e. include assistance in engineering and design processes, remote email assistance to customers, ensure cost optimization in projects.

It is a job where you have a high influence on your daily work and a job that includes substantial freedom with responsibility.

You will mainly be travelling in the Far East region but worldwide travel is also to be expected.
Expected travel days per year: 160+ days.

Qualifications:

· You are educated as Marine Engineer, Automation Mechanic, Industrial Electrician or similar

· You have worked with boilers/steam plants

· You have worked onboard vessels

· You have experience with:

o Electrical fault finding in relay based controls systems

o Electrical fault finding in PLC based controls systems

o PLC systems, PID controllers, AC-Drives

· You have flair for understanding mechanics and electrical systems

· You are comfortable working on your own and capable of creating a structured work process

· You have extensive experience with the Microsoft Office programs and general PC use

· You are fluent in English both oral and written

Other qualifications:

· Passport, Driver’s license

· Hold a “Health Certificate for Seafarers and Fishermen / Discharge book” or can obtain one

· Never been refused a VISA application

· Clean criminal record

· Singaporean or PR

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Permanent, 5 days, Eunos

Jos scope

· To perform trouble shooting onsite

· To be in charge of preventive maintenance for electrical power system – UPS System and data centre equipment.

· To perform onsite installation, testing and commissioning of UPS, batteries and electrical power system equipment.

· To record safety and technical documentation.

Requirement

· Min NITEC Diploma Electrical, Electronics Engineering or equivalent

· 3years of hands-on working experience in electrical power systems.

· Familiar with electrical, mechanical

· Singapore Class 2B and/or Class 3 license

· 24/7 on call standby (Extra allowance will be provided) (Rotating 1sthalf or 2nd half of month)

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Beaute On Aesthetics is a leading aesthetics clinic dedicated to providing personalized treatments, innovative procedures, and optimal results. We pride ourselves on understanding each client's unique needs and goals, and delivering quality aesthetic solutions.

We are excited to offer an internship opportunity for individuals passionate about aesthetics and beauty. This is a hands-on experience, working alongside our professional team in a dynamic and engaging environment.

Responsibilities:

1. Assist our team during consultations and treatments.
2. Understand and articulate our services to clients.
3. Deliver superior customer service.
4. Reply customer inquireis online.
5. Handle administrative tasks as required.
6. Learn about various aesthetic procedures and the latest techniques.

Preferred Qualifications:

1. Interest in aesthetics, beauty, and skincare.
2. Excellent communication skills.
3. Ability to work effectively in a team.
4. Eager to learn and improve.

This is a fantastic opportunity to gain real-world experience, acquire new skills, and kickstart your career in the aesthetics industry. If you're ready to join a dynamic team and help clients look and feel their best, we encourage you to apply.

Please send your CV to our email [email protected]. Beaute On Aesthetics is an equal opportunity employer.

Permanent, 5 days, Kallang

Our client

Security solution and security system company (hardware software, manpower)

Year in business

25 years

Geographical exposure

Global

Product:

Integrated security management, Managed Services, Unified Security systems, 24hr Monitoring Center, robotics, video management solutions, identity management, VMS, Access Control, Situation Awareness, Corporate Security, Cybersecurity, Government Security, Public Security, School Security, Facility Security, Command Centers, Alarms Monitoring, Enterprise Security, Retail Security, Artificial Intelligence, Analytics, Managed Security, Smart city, IOT, and Monitoring

Job scope

· To lead a team of maintenance and service team members

· To allocate work load and manpower

· To manage client’s expectations for optimal results and foster relationship and Familiar with service deliveries standard

· Be responsible for operationally managing multiple aspects of the team.

· Hands on technical know how

Requirements:

· Min diploma in Electrical/Electronic Engineering

· 3 years working experience in security system/ extra low voltage system

· proficiency of security system configuration, application programming and integration with multiple brands.

· Technology savvy (hardware & software)

· Track record of Integrating of Security Management Systems, CCTV systems

· Track record of leading a maintenance and service team.

Work location :Redhill

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

• MNC Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Clementi
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Respond to all incoming calls regarding the customers’ issues, especially relating to termination requests and turn them into contract renewal
• Answer all incoming calls promptly and effectively in an efficient and professional manner
• Document all calls and actions taken into the system ensuring that all updates and amendments are accurate
• Follow through and take ownership of all queries from customers where possible
• Work towards KPI set by Leader
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Office Administration or relevant field with 1-2 years of relevant experience
• Possess minimum 1-2 years of relevant experience in call centre working environment

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Applicant will be required to ferry passengers from point to point. Clients include factories, schools and ad-hoc bookings. Other than that, applicant will also be required to maintain the cleanliness of the bus at all times, both interior and exterior. Regular maintenance of the vehicle will have to be monitored personally by the applicant. Both Class 3 and Class 4 applicants are welcomed. Vocational license required.

Job Description:

• Attend to patients' enquiries and provide information.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Assist patient with registration, billing, collection of payment and appointment scheduling.
• Assist in administrative duties
• Any ad hoc duties as per assigned

Requirement:

• Minimum GCE O Level

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Responsibilities:

• Do appointment scheduling

• Answer phone calls and respond to customer’s emails and other avenues of communication

• Follow up with patients and clinics’ phone calls and emails when necessary

• Process payments and invoices to relevant parties

• Filing, checking invoices - labs, drugs

Requirements:

• Meticulous and detail-oriented

• Able to work well in team as well as individually

• Enjoy providing customer service support through phone call

• Effective follow-up skills

• Good time management and able to prioritise job tasks

CONTRACT JOBS!

(25 Mar 2024 to 26 May 2024)

TEMP INVIGILATOR / EXAM ADMIN OFFICER X 55 NOS.

SINGAPOREANS/PRs ONLY

(Salary: $10.00/hour)

LOCATIONS

CLEMENTI ROAD (Beside Ngee Ann Polytechnic)

JOB DESCRIPTION

• We need help with exam logistics and safety measure control.
• Deployed for exam invigilation duties, sort scripts, and pack scripts when needed.

WORKING HOURS

Reporting times and working times:

• Daily schedule: 8.30 8.30am to 5.30
• I will be rostered to work till 10.30
• (ONLY IF REQUIRED): On certain weekdays during exam period from April 15 to April 26, 2024

Hourly Rate

Normal Hourly rate: $10.00 per hour

Overtime rate : $15.00 per hour (After 40.5 hours per week)

JOB REQUIREMENTS

• Minimum of 1 year of relevant experience.
• GCE ‘N’ / ‘O’ Level, Diploma / Degree
• Team Player

Interested applicants, please email detailed resume to-

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to [email protected]

OR

For more details, please call at 6333 0052

Mondays to Fridays

9.00am–5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License No. 09C4937 / R1102931

Job Responsibilities:

• Responsible for handling food and beverage orders and serving guests
• Provide friendly, excellent service to all guests.
• Ensure cleanliness of restaurant
• Ensure compliance with SFA regulations
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements

• No Experience are also welcome
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Self motivated with good people skills
• Willing to work shift hours, weekends and Public Holidays

Job Responsibilities

1. Product strategic planning:

a. Study market demand and customer feedback and formulate strategic plans for SaaS products.

b. Coordinate product development and release plans to ensure timely delivery of high-quality products.

2. User experience management:

a. Be familiar with user interfaces to ensure the product is easy to use and intuitive, and conduct product improvement for user experience.

b. Analyse user behavior and provide improvement suggestions to increase user satisfaction and retention rates.

3. Data analysis and monitoring:

a. Use internal and external Business Intelligence (BI) tools to monitor key performance indicators.

b. Analyse user behavior data and provide targeted suggestions for product improvement.

4. Marketing and communication:

a. Plan and coordinate online and offline marketing activities, including participation in industry exhibitions and cooperative promotions.

b. Develop and execute promotion strategies to increase brand awareness and online presence.

5. Customer relationship management:

a. Establish active interactions with customers, understand their needs, and ensure the best use of products by customers.

b. Review customer satisfaction surveys and take measures to improve user experience.

6. Teamwork:

a. Work with the product development team to communicate market needs and user feedback to ensure that the product meets market standards.

b. Work with the marketing team to provide product knowledge training and support sales activities.

7. Market trend analysis:

a. Track industry trends and competitor dynamics and provide timely market intelligence.

b. Analyse competitors’ product strategies and provide countermeasures.

8. Report directly to the General Manager and maintain close cooperation with the marketing department and product team.

9. Lead the Customer Sucess team to formulate product operation systems, strategies, operation manuals and other documents, and supervise their implementation.

Job Requirements

Job requirements:

1. Educational qualifications and experience:

a. Bachelor's or master's degree in business management, marketing, computer science or other related majors.

b. 8-10 years product operation experience in the SaaS field and have successful product promotion experience.

2. Skills:

a. Excellent project management and execution skills, proficient in using project management tools such as Jira, Trello, etc.

b. Excellent communication and coordination skills, including technical communication and coordination with the development team.

c. Advanced ability to analyse and interpret data, proficient in using SQL or other data analysis tools is a plus.

d. Be familiar with the SaaS industry and related technologies and understand cutting-edge technologies such as cloud computing and artificial intelligence.

3. Characteristics:

a. Ability to think innovatively and solve problems and have successful experience in product improvement and innovation.

b. Highly responsible and self-motivated, able to maintain high efficiency in a fast-paced work environment.

c. Sensitive to market trends and competitive environment, able to quickly adapt to changes.

d. Good teamwork spirit.

• Mon-Fri 8.30am to 5.30pm, Sat 8.30am to 12pm
• Basic up to $4500 + AWS + VB + Hp Allowance + OT claims
• Great Career Progression

Our client is a reliable power protection solutions provider for various industries in Asia.

Job Description:

• Responsible to provide quality service standard to customer.
• Maintain a strong customer relationship.
• Lead the team to complete assigned jobs.
• Guide and train SE/AE/Tech/GW on daily assigned jobs.
• Coordinate all site works with customer/ vendor/ sub-con.
• Conduct tools box meeting/ safety briefing to team prior to start work.
• Provide feedback of AE/Tech/GW performance to the management.
• Provide technical and logistical support to assign sites.
• Send vibration report to customer and save into server.
• Provide on-site and off-site technical advice to customer.
• Resolve technical and logistical problems on the complete range of products provided.
• Provide reports with detail findings and recommendations to customer.
• Generate Method of Statement and Risks Assessment for assigned jobs/ sites.
• Participate in planned routine maintenance and Adhoc works.
• Provide 24x7 customer support through telephone and site attendance.
• Monitor all maintenance activities e.g. battery, coolant, etc.
• Update and report any outstanding issue for assigned sited.
• To lead/carry out overhaul as PIC.
• Support the Assistance Manager to achieve operation objectives.
• Others tasks/project as assigned by Manager.

Requirements:

• Diploma holders or above
• Minimally 2 years of experiences in Genset maintenance, servicing and overhaul.
• Able to use basic hand tools and specific tools where applicable.
• Able to use vibration meter, multi-meter, temperature meter, current (Amp) meter, battery tester, PQA and all other tools and measurement devices.
• Able to connect with all software used in our system for troubleshooting purpose, including, but not limited to QMS, PLC software, ProjectMaker and DiconScope.
• Excellent understanding of electrical and mechanical drawings in order to troubleshoot.
• Able to replace all electrical parts for E and mechanical parts for M.
• Able to carry out levelling, coupling, alignment for M.
• Able to analyse and report in basic QMS and Dicon data (E senior engineer).
• Able to use PLC logic, in basic, for troubleshooting.
• Genset experience is highly preferred.
• Proficient in MS office (Excel, Words, and PowerPoint).

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

• Greet Customers and direct them to a table.
• Plan table arrangement; set-up and clear tables where required
• Ensure prompt and courteous service to Customers at all times
• Prepare mis-en-place at side station before operations
• Maintain the cleanliness of the dining area on a regular basis
• Follow food and beverage safety and hygiene policies and procedures.
• Maintain workplace safety and health policies and procedures.
• Undertake any other duties and responsibilities as may be assigned by your superiors from time to time.

Requirements:

• Highly motivated and willing to learn
• Customer centric and good team player
• Possess strong interpersonal and communication skills
• On-the-job training provided
• 5.5 days’ work week
• Able to work on weekends and PH

Job Descriptions

• Oversee the daily operations of the outlet
• Provide a high quality of service and deliver excellent dining experience to all the guests
• Make wine recommendations and selection for perfect wine and food pairing
• Planning of staff roster and assign duties to team members
• Provide training and orientation to new and existing staff on company policies, customer service, product knowledge and POS usage
• Adaptable and responsive to crowd conditions, restaurants incidents, customer enquiries and feedback
• Ensure the POS system is being used according to company standards
• Manage all goods delivery processes including product verification, proper storage and integration into POS
• Participate in monthly stock take, and report spoilage, damage and theft
• Ensure that all cash monies are counted and accurate before the outlet opens and after the outlet closes
• Perform other duties to help the whole team ensure the smooth running of the restaurant

Job Requirements

• Commitment on weekends and public holidays
• 2 years relevant service experience in F&B
• WSET Level 2 and above is a great advantage
• Good wine knowledge/ experience in handling and serving wines is great advantage
• Customer-oriented, enjoys interacting with customers and sales driven

Benefits

• AWS: pro-rated according to service length and work performance
• Incentive: bottle sales incentive on agency wines
• AL: 10D
• ML: 14D outpatient, 60D HPL (inclusive of outpatient)
• Staff meals
• Late transport

Working hours

• Straight shifts. Mon-Fri 3pm - 1030pm; Sat, Sun and PH 11am - 1030pm

About the company

DWS is a young innovative company, specialized in the personalization of products in the Luxury sector. Thanks to its expertise in laser-material interaction and its know-how in laser engraving, DWS has developed a range of laser engraving machines unique in the world, which meet the challenges of personalization in boutiques and e-commerce of the major Perfumery Houses, Cosmetics, Wines & Spirits, Leather Goods, etc.

DWS global presence: France, Europe, Asia, USA, Middle East. The team is young and dynamic, and carries values such as craftsmanship, excellence, team spirit, aesthetics, audacity and sustainability. Currently experiencing strong growth, DWS is recruiting for several positions and offering great prospects for development.

Job description

We are looking for an IT Support & Customer Success Coordinator for our Singapore subsidiary, to provide excellent technical support and customer service to our clients. In a very dynamic and innovative environment, you will be able to work with the latest technologies, learn and propose ideas to improve the customer service quality of the company.

· Handling client queries

· Conduct basic IT troubleshooting

· Provide solutions to clients according to company protocols

· Report and keep records of all customer service activities

· Provide trainings to clients

· Produce customer service related documents and materials

· Conduct regular survey to monitor client satisfaction

· Work along with the General Manager to achieve client satisfaction KPIs

· Occasional field service at clients’ shops

· Occasional travels required

Profile required

· University degree holder in Information Technology or Business related disciplines

· 1-2 years of customer experience will be appreciated

· A good sense of customer relations

· Team player and open attitude to learn new things

· Fluent in both written and spoken English. Knowledge of Mandarin will be an advantage

· Position based in Singapore

· No work permits can be provided with this opening

Full time

Fresh / Entry level

Customer Service, Information Technology

Application to be sent to [email protected]