Total 24,668 Full-time customer service job vacancies in Singapore

POSITION SUMMARY

Purpose

This position is responsible to ensure customer orders, complaints and inquiries are processed timely, accurately, and efficiently. Customer Service Representatives (CSR) are a primary contact (along with Sales) for existing and prospective customers, need to support sales & marketing activities in this market in order to achieve sustainable business growth.

Scope

This position acts as the primary customer interface for order management, complaints and inquires and can support businesses for SP-CL. The CSR is expected to focus on meeting and exceeding the Customer’s product and service requirements, resulting in customer satisfaction while delivering value to the Business(es). The CSR will interface with a wide range of internal and external departments to coordinate activities, obtain information, and resolve issues resulting in flawless execution of sales orders. The CSR is responsible for working within global/regional/business processes and for compliance to guidelines provided by the Customer Service Organization.

Responsibilities

• Coordinating and executing customer service activities, including customer master data maintenance, order management, preparation of customs documentation, account recevialbes, customer communications, complaints and special handling tasks.
• Achieving and maintaining customer satisfaction while ensuring internal processes and procedures are rigorously respected in a dynamic business environment.
• Participate in the resolution of complaints as required.
• Building and maintaining Customer relationships by assisting Customers in placing orders efficiently, responding to inquiries on a timely basis, managing the Customers orders through the SAP system to meet Customer requirements and Evonik commitments, and communicating any changes in order status quickly to the Customer.
• Comply with global, business, and department processes, procedures, and practices, including Basic Safety Process, Product Stewardship, and regulatory requirements.
• Coordinate and maintain effective communications with Sales, Business Area, Cross Functional Groups, and third parties like forwarders, warehouses and custom offices, concerning Customer requirements, issues, feedback (commercial), etc. as appropriate.
• Issue credit / debit notes if required (in addition to normal invoicing)
• Obtain required forms and documentation from Customers (e.g. Tax Exempt Certificates, Permits, etc.)
• Participation in Departmental, Business team, and cross functional team meetings to acquire knowledge of the Supply Chain, department interdependencies, key business strategies and objectives, etc.

Requirements

• Bachelor’s Degree in Trade or Business Administration
• Ability to demonstrate strong problem solving skills, good organizational skills, excellent interpersonal and communication skills (verbal, written, and listening), and strong focus on data quality
• Ability to work in a fast paced and dynamic team environment
• Minimum of 2-3 years of customer service related experience
• Customer service experience in the chemical industry desired
• Fluent oral and written English
• Experineces with SAP is preferred

Dear valued applicants, thank you very much for your interest in working at our company. Please be aware that only shortlisted candidates will be notified. Thank you for your kind understanding!

Primarily responsible for the administrative duties of the banquet service department. Train the banquet team and also oversees the enforcement of hotel standards on setting up the banquet hall, up keeping, service, break away, event courses, cleaning, staff grooming and hygiene.

Responsibilities

• Performs planning and organisation functions for the banqueting department like maintaining the banquet logbook, maintaining and updating function sheets / BEO etc.
• Checks banquet rooms, service, and kitchen areas for cleanliness, proper set up, and make sure sufficient supplies and equipment are available for the function.
• Adhering to all banquet standard process and also hotel standard policies and procedures.
• Coordinates function details with banquet, conference planning, and kitchen staff.
• Communicates frequently with fellow supervisors and banquet managers as to the progress of the days work.
• Ensures accurate daily sales reconciliation and postings are completed and provided to the Front office.
• Display awareness and compliance with hotels security, safety, emergency and energy procedures.
• Ensure high grooming and hygiene standards are met by all banquet staff.
• Ability to take and pass all training provided and required by the banquet department to complete daily operational duties.
• Performs other duties as assigned.

Requirements

• Tertiary education in Tourism / Hospitality Management, or F&B Service Management
• At least 2 year of relevant experience in a similar capacity
• Candidates without the relevant experience maybe considered for a junior position
• Good interpersonal and customer services skills
• Willing to work on rotating shifts, weekends and public holidays

Additional Information

• 5-day work week
• 13th month AWS and Performance Bonus
• Annual Leave from 16 days
• Up to 50% Associate Dining & Accommodation Discounts at Group Properties
• Referral Incentive of S$1,000*
• Career Development and Training opportunities

We regret that only shortlisted applicants will be notified.

About the role – Customer Success Associate

Be part of an evolving team of customer-centric folks whose responsibilities include hospitality service support and other service-related hospitalities to the firm’s clients. In the Customer Success team, you ensure that the Customer achieves “Success” – and in this way, all of us do, too.

The Customer Success Associate shall:

· Be the point of contact for all non-retail communications with customers;

· Serve and receive all essential information about customers’ transactions;

· Consult with the Operations and Frontliner teams to serve client needs;

· Regularly update the ERP & CRM to keep the rest of the stakeholders apprised;

· Upkeep their knowledge in the various product specifications and maintain diligence with compliance requirements;

· Maintain the “non-retail façade” of the firm on the official website and other display media; and

· Output useful reports of Customer Success efforts on a periodic basis.

About the role’s requirements

The candidate is expected to, at minimum:

· Have completed secondary education or possess 1 year of equivalent professional experience in a customer service environment;

· Be proficient in the English language, both written and spoken, and be able to demonstrate excellent communication skills;

· Preferably also be conversationally proficient in Mandarin and/or Bahasa Indonesia (in line with our products’ target clientele);

· Possess competent skills in chat & email composition and CRM software usage;

· 5 day work week (weekdays off), must be able to work on weekends.

· Have competent knowledge of the nuances of being service support;

· Be able to problem-solve and negotiate without causing offence;and

· Must be Singaporean or PR

Position Summary

• Provide good customer service and front desk to client and ship owner.
• Liaise with Ship Owner, Technical Managers, Agent and Owner's Contractor

Tasks and Responsibilities

• Provide administrative assistance to Owners and Technical Superintendent in Business Centre.
• To assist Owners representive and Technical Superintendent for Admin Tasks.
• To assist taking lunch buffet for all Client and making the order for the vendor.
• Prepare invoice/ billing/ dealing with Finance/ Purchasing/Production/ Facility department etc for daily activities.
• To monitor and arrange the janitors to check rooms and prepare for new order.
• Replenishment for refreshment, drinking water etc for Business Centre.
• To organise any event function in Tuas yard.
• Any other ad-hoc duties that may be assigned from time to time.

Job Requirements

• 2 years related experience in customer service or administration works.
• Working Location :Tuas
• Working Hours: 7.30am to 5.00pm (1-way company transportation provided)

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

We are hiring Contract to Perm Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Info:

• Salary: Basic up to $3000 + AWS + VB
• Working Hour: 5.5 Days (Monday - Friday: 8:30am - 5pm; Alternate Saturday: 8:30am - 1:10pm)
• Location: Changi Cargo Megaplex

Job Scope:

• Address inquiries, complaints, and requests from overseas agents/customers promptly and efficiently
• Create delivery orders and ensure accurate and proper import documentation
• Verify deliveries to ensure they reach the correct recipient and obtain proof of delivery
• Ensure all documents are accurate and in order before requesting for permit declaration
• Handle multiple tasks simultaneously while coordinating shipments

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Senior Sales Executives to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Working hours: 14:30pm-22:30pm

Job Responsibilities

1. Responsible for daily customer service on the Tieba forum platform, including but not limited to answering user questions, handling complaints, and collecting feedback;

2. Assist the team in completing other related tasks.

Job Requirements

1. Excellent communication skills and service orientation, able to patiently resolve user issues and provide efficient service;

2. Good team spirit and sense of responsibility, able to adapt to work pressure;

3. Strong writing and logical thinking abilities, proficient in Chinese typing.

工作时间：14:30pm-22:30pm

工作职责

1、负责贴吧论坛平台的日常客户服务工作，包括但不限于用户问题解答、投诉处理、反馈收集等；

2、协助团队完成其他相关工作。

岗位要求

1、具有优秀的沟通能力和服务意识，能够耐心解决用户问题，提供高效的服务；

2、具备良好的团队合作精神和责任心，能够适应工作压力；

3、具备较强的文字表达能力和逻辑思维能力，能熟练中文打字即可。

Job description

Job Title: Customer Relationship Officer

Position Overview:

We are seeking a motivated and customer-oriented individual to join our team as a Customer Relationship Officer. The ideal candidate will possess excellent communication skills, a passion for customer service, and the ability to build and maintain strong relationships with clients.

Responsibilities:

Client acquisition through various marketing efforts. Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly and effectively. Build and maintain positive relationships with clients through regular communication and follow-up. Understand customer needs and preferences to provide personalized solutions and recommendations. Keep detailed records of customer interactions, transactions, and feedback.

Requirements:

Minimum Local Diploma. Proven experience in a customer service or sales role. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in Microsoft Office Suite. A positive attitude and a passion for delivering exceptional customer service.

Salary: $12-14/hr

Benefits:

Competitive salary and performance-based incentives.

Opportunities for professional development and growth within the company.

Interested candidates may email your CV to [email protected]

Brief description of the Restaurant

Located in the heart of CBD, Olivia & Co. serves up comfort classics with unique flavours from around the world. Enjoy international selections of all-day breakfast, mains and sides.

Job Descriptions

• Responsible for operating F&B outlets assigned to him/ her.
• Monitor & ensure F&B service operations are running smoothly.
• Practice good customer relations and attend to customer complaints and queries satisfactorily.
• Ensure the Outlet is set-up for service and supervise for a smooth operation.
• Ensure minimum wastage, breakage and spoilage.
• Apply selling techniques by exceeding guest expectations and to increase revenue.
• Ensure all drinks are prepared and served according to SOP
• Understand the crucial aspect of bar and beverage control
• Any adhoc duties as required

Job Requirements

• Less than 2 years of experience in F&B.
• Guest orientated.
• Commitment to quality service, and food and beverage knowledge.

Benefit

• Annual Leave
• Medical Leave

Working hours

• 6 days work week / 60hrs per week

Your role

We are looking for a Business Development Representative to identify business opportunities and developing of new customer accounts in a designed channel through networking and cold calling potential new clients.

What Will You Do

• To develop and bring in new business opportunities, identify and solicit new leads and prospect through cold email, cold call, networking, and social selling.
• To prepare and conduct presentation proposals and contracts to potential customer
• To submit progress weekly activity report and channel development to the immediate superior.
• To penetrate and increase distribution of all products to increase the potential maximizing for the profit.
• To provide regular feedback on competitors’ information, market activities, programs, new products and maintain prospect database.
• To visit allocated accounts regularly to build and maintain good rapport with customers.
• To collect payment, achieve sales targets set by the company.
• Other tasks as assigned.

What Do You Need:

• At least a GCE 'N' Level or equivalent
• Must have own vehicle
• Have at least 2 years relevant operational experience in FMCG sales roles will be advantageous
• Must have On-Trade experience specifically on premise such as hotels, restaurants, cafes, etc
• Must have own vehicle to travel to customers' site
• Excellent negotiation skills and good knowledge of the industry
• Must be independent yet a team player
• Strong knowledge in Microsoft Office software

RESPONSIBILITIES

· Prospect and promote products (Jewellery, Luxury Watches and Designer Bags) and our services to walk-in customers

· Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

· Ensure merchandise and displays are consistently well presented

· Perform daily inventory counts

· Contribute to team effort by accomplishing related result as needed

REQUIREMENTS

· Service-oriented with strong interpersonal skills

· Good spoken English and another language to speak to clients from multilingual environment

· Dynamic, energetic, positive and driven to exceed targets

· Preferably with sales or customer service experience from retail industry

· Able to start work within short notice will be an advantage

COMPETENCIES:

· Strong interpersonal skill

· Strong communication skill

· Strong organisational skill

· Teamwork

· Reliability

· Integrity

· Action/result orientated

Job Description

We seek a service-oriented, self-motivated team player who can work independently.

You will play a vital role in supporting the daily operations of our Clinics.

Responsibilities:

1. Work closely with our team and provide quality clinical care in an outpatient environment.

2. Registration of patients and managing appointments, attending enquiries, assisting doctors and chaperoning patients, dispensing medications, payment collection & billing duties.

3. Assist in administrative work like claims submission through government/insurance portals.

Secondary Responsibilities and Duties

Assumed additional responsibilities assigned by the clinic supervisor/clinic manager.

Job Requirements.

1. One with relevant experience will be preferred.

2. Good command of written and spoken English.

3. Able to work in a fast-paced environment.

4. PC literate and good proficiency in Microsoft Office.

5. Fluency in a second language or dialect(s) will be an advantage (to liaise with non-English speaking patients)

6. Willing to work on a 5.5 days’ work week basis.

7. Able to work rotating shift duties (including nights, weekends)

Working location: MARINE PARADE CENTRAL

Candidates with no experience but with a genuine interest to build a career within the dental industry are welcome to apply.

Carry out maintenance servicing and repair of machine, fuel system and including it's control panel and instruments. Overview of system briefing will be given and training to applicant to know how the system works. Subsequent maintenance may may require applicant to work independently for both maintenance and repairs. Job require to travel from one site to another in Singapore depending on schedule and client availablility. Coordination and scheduling of works involve including submission of service report. Some general knowledge of both electrical and mechanical system including driving licence. Willing to Hands-on, learn new system, standby & attend any emergency breakdown service.

The Opportunity

• Adecco is partnering with an Oil and Gas Multinational Corporation company to search for a Customer Care Specialist
• Focus: Customer Service, Customer Care for day to day operation and Order processing
• Office location: West
• Working hours: Monday – Friday (40 Hours per week)
• This role will start off as a contract position

The Talent

• Bachelor’s Degree with minimum 2 years Customer Service/Supply Chain/Trading experiences
• Excellent communication and interpersonal skills
• Familiar with ERP system such as SAP or Oracle is an asset.
• Proficient in MS-Office, especially in Excel.

The Job

We are looking for a Customer Care Specialist to process customer orders, provide and process information in response to inquiries, concerns and requests about orders and products. An excellent communicator, proficient in order entry software and knowledge of order entry processes. Oil & Gas industry background not a must but good to have.

TASKS AND RESPONSIBILITIES

• Order processing, including customer check, PO check, order entry & book in SAP, customer/item maintenance in system, RMA handling, etc.
• Coordinate with plant planners and logistic team to know the order status and have the customer well-informed.
• Follow up customer inquiries includes but not limited to lead time, price, order status, delivery tracking etc. Respond & resolve customer issues timely.
• Deal with customer complain, routing the issues to proper support individuals or teams.
• Be responsible for filing of all documents related to order processing, including PO, contract and any other supporting documents.
• Assist finance with collections/invoicing issues.
• Prepare reports required by management team and review backlog with customers.
• Other tasks assigned by the team leader.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Customer Care Specialist
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

In this role, you will have the unique opportunity to engage in field service, site installation, and perform Quality check on all completed machines.

Job Responsibilities:

• Provide site machine installation and maintenance.

• Attend to service call.

• To conduct in-house and on-site training for customer.

• Investigate and handle customer's complaints.

• Quality check on all completed machines to ensure stringent quality compliance before delivery to customer.

Requirements:

• Diploma in Electrical or Mechatronics Engineering

• Minimum 2 years of field service or QA experience in Industrial Automation projects

• Ability to build strong relationships, work with customers to solve problems

• Good team player with excellent interpersonal and communication skills.

• Meticulous, Quality conscious and Problem solving/troubleshooting skills.

Job Highlights:

• Basic up to $3500 + Handphone Allowance $50 + AWS + VB
• Monday - Friday 8.30am - 6.00pm
• Tampines
• Our client is a Logistic company

Job Responsibilities:

• Collaborate with the Pricing Manager to ensure swift and precise responses for pricing and quotations, catering to internal departments, overseas stations, and clients.
• Timely response to client pricing inquiries and processing of e-bids via customer portals.
• Efficiently manage tenders and RFQs for various Air-freight products when assigned.
• Gather pricing information from carriers, co-loaders, and internal network sources (product teams, overseas stations) to deliver client-specific solutions and pricing.
• Cultivate and maintain strong relationships with carriers and co-loaders.
• Serve as a knowledgeable resource for all Air-freight inquiries.
• Take responsibility for coordinating collection arrangements with both internal and external customers.
• Collaborate with vendors to plan collection schedules and provide the Air Export operation team with comprehensive execution details, including cost information.
• Thoroughly review vendor invoices for shipments arranged and ensure accuracy.
• Generate and deliver weekly and monthly reports to customers and account managers when necessary.
• Extend support to the team in ensuring speedy and accurate responses to pricing and quotation requests from internal departments, overseas stations, and clients.
• Keep track of bid-winning ratios and conduct analysis as required.

Job Requirements:

• DG certified (Dangerous Goods Cat 6) or with DG knowledge will be an advantage.
• Minimum 3-5 years of working experience in Air-freight Pricing or within the forwarding or airline industry.
• Experience in negotiating and managing relationships with carriers and co-loaders

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen | EA Personnel No.: R21102913