Total 92,495 Others/Any customer service manager job vacancies in Singapore

Seeking for a knowledgeable, passionate and caring Spinal Expert as our Chief Wellness Manager & Trainer. You will be a good match if you possesses great communication and coaching skills, and an inspirational trainer.

Roles & Responsibilities:

• Setup operational SOP in customer services, follow up activities and day-to-day routine for the office
• Work with our Chiropractor and Spinal Experts to providing customer with tips and educate them to improve their lifestyle, including nutrition, exercise plans, and stretches
• Keep detailed records of customer conditions, progress and monitor their care plans
• Attend conferences and workshops to keep current with development in Wellness Care, Rehabilitation and Spinal Wellness care space
• Educate our customers on importance of Spinal care
• Conduct education talks at schools, corporate and events
• Train our staff and partners on spinal wellness and the use of equipment and software
• Conduct and train staff and partner on our Aspine Systems and spinal checks

Requirements:

• Bachelor's Degree / Master / Doctor of Chiropractic from an accredited chiropractic college will be ideal.
• Bachelor's Degree in Sports Science, Physio Therappy or Rehabilitation are also welcome.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Self-motivated, positive attitude and strong integrity.
• Experience in managing an outlet and leading a team.

If you are looking forward to run your own practice in future, talk to us, we love to discuss and invest in you now.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Scope:

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company's assigned portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liasing with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Maintaining good relationships with tenants and prospects.
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting
• Ad hoc leasing duties as assigned

Requirements:

• Minimum Degree in Real Estate/Business/Marketing
• At least 5 years of relevant experiences in marketing and leasing.
• Relevant experience in budgeting is highly preferred
• Candidates who have relevant experience in the same industry will have an added advantage.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have an added advantage.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Our Client, in the Automotive Industry located in Central has opening for Assistant Manager, Finance - GL.

• 5 Days Work
• Variable Bonus
• Well-Known MNC

Responsibilities:

• Ensure that accounting for monthly / quarterly / yearly closing are completed on time and accurately
• Review monthly closing TB and sign off for reporting submission
• Prepare / Review monthly closing journal
• Review accounts reconciliations and schedules
• Review monthly bank reconciliation for sign-off and follow-up
• Control chart of a/c, review consistency, control a/c creation and archive
• Assist FM in annual policy renewal review
• Assist FM in preparation for accounting practice documentation
• Provision policy review and proposal
• Ensure compliance to accounting standards
• Audit review support (External and GCAD review)
• Annual Statutory Accounts, XBRL
• Provide assistance and research correct treatment
• Review and submit GST quarterly returns
• Prepare / Review tax & deferred tax computation for accounting provision
• Finalise corporate tax computations for review by HO and tax consultants
• Continuously review processes to ensure that controls are in place
• Recommend and implement new controls where necessary
• Provide financial analysis for new projects / purchases
• Review government tender submissions for financial requirements (bankers’ guarantees, working capital)
• Provide advice, guidelines and instructions to shared services centre and operations on new issues / clarify current practices
• Preparation and finalization of budget and forecasts
• Provide assistance to reporting team to formulate budget and forecasts
• Review and co-ordinate insurance coverage of company’s assets
• Implement and test new programs developed to ensure that they function correctly based on our requirement
• Set up parameters and interfaces in GDMS for new models and/ or franchise.

Requirements:

• Degree in Accounting & Finance or equivalent professional accounting qualification (e.g. ACCA)
• More than 5 years of relevant working experience in accounting
• Good Excel skills
• Able to work in fast-paced environment

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Sales and Business Development:

• Identify and pursue new or existing business opportunities within the marine industry.
• Establish and maintain robust connections with current clients to ensure customer retention and satisfaction.
• Develop and implement effective sales strategies to meet revenue targets.

Technical Support and Service:

• Offer technical support to clients, addressing inquiries, and suggesting solutions to meet their specific needs.
• Collaborate with the technical team or third parties to ensure the timely and efficient resolution of customer issues.
• Manage the entire process of addressing customer inquiries and resolving issues.
• Supervise the execution of marine service projects, ensuring they are completed on time and within budget.
• Coordinate with internal teams and external partners to deliver high-quality service to clients.

Documentation and Reporting:

• Keep accurate and up-to-date records of sales activities, customer interactions, and project details.
• Ensure the generation of service reports in accordance with services rendered on board vessels or in workshops.
• Ensure service reports and other relevant documentation are endorsed by the end client to their satisfaction.
• Prepare regular reports for management on sales performance and service delivery.

Requirements:

• Preferably hold a Bachelor’s degree/diploma in Marine Engineering, Mechanical Engineering, or a related field.
• Demonstrate proven experience in sales/service within the marine industry, with a strong understanding of marine products and services.
• Possess technical knowledge and proficiency in marine engineering concepts.
• Exhibit excellent communication and interpersonal skills.
• Display the ability to work independently and as part of a team.
• Express a willingness to work/attend calls outside normal working hours.

Job Summary:

• Salary Range: Up $7,300 + AWS + VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Revise, enhance, implement, and sustain the inter-company transfer pricing policies, protocols, and framework for the group.
• Aggregate and compile data and information to facilitate the creation of transfer pricing documentation reports.
• Collaborate with external parties to oversee and formulate transfer pricing documentation for bolstering inter-company transactions in alignment with local regulations within the region.
• Evaluate and establish arm's length prices as per the findings of transfer pricing documentation reports.
• Conduct routine internal assessments of transfer pricing policies to align with the most recent developments in tax regulations and oversee transfer pricing audits if deemed necessary.
• Analyze and devise business strategies pertaining to taxation.
• Provide support for the tax components of Group direct and indirect taxes, ensuring adherence to local country tax mandates.
• Serve as an internal business consultant for all tax-related matters within the region, encompassing both direct and indirect taxes for the Group.
• Participate in projects as assigned.
• Assist the Group Tax Manager with occasional group tax matters, serving as a key point of contact to facilitate all tax compliance and advisory issues.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Our client is one of Singapore’s leading A1 construction firms which has a strong construction portfolio in government and private sector projects. In view of expansion, they are looking for an experienced M&E Manager to lead on tenders and costing.

Job Description:

• Taking charge on M&E QS related matters and responsible from tender to pre-contract, as well as post contract administration duties
• Evaluate and review of tender drawings for discrepancies, quantity take-offers, preparing bills of quantities, sourcing and selecting of subcontractors
• Liaise with consultant regarding tender scope of works
• Compiling and evaluating quotations from sub-con / suppliers according to tender requirements
• Prepare tender submission, cost reports, cost plans and evaluate tenders and submit recommendation report
• Drafting and preparing letter of award and contract documents
• Prepare project budget
• Managing and tracking variation orders
• Review and evaluate variation request order, assess the associated variation costs
• Review monthly sub con payment claims, assess with site and prepare payment response
• Establish relationships with consultants, quantity surveyors, architect, developers, subcontractors.

Requirements:

• Min Bachelor’s Degree in Quantity Surveying / Civil Engineering / Construction Management or relevant field
• Knowledgeable in different type of Contracts (PSSOC, SIA, REDAS)
• Min 8 years of M&E experience and familiar with tender process
• Demonstrates strong technical competence and excellent time management skills
• Confident individual with excellent interpersonal skills in leading a team.

For a confidential discussion please apply or write to serena(at)archerrecruitment.com.

To view more roles within; construction, real estate, engineering, architecture or renewables, please visit our website: www.archerrecruitment.com, contact one of our specialist consultants http://archerrecruitment.com/about/our-people/ and/or 'follow' our LinkedIn page for regular industry updates.

We appreciate every application, however, due to a high volume of applicants, only shortlisted candidates will be contacted.

EA Licence No: 17C8952 | R2197282

About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
The mission of our AML team is to push the next-generation AI infrastructure and recommendation platform for the ads ranking, search ranking, live & ecom ranking in our company. We also drive substantial impact on core businesses of the company. Currently, we are looking for Tech Lead Manager - Machine Learning Infrastructure to join our team to support and advance that mission.

Responsibilities:
- Lead the team to design and implement distributed inference/training/scheduling/ochestration/storage/parameter_server infrastructure for feeds, ads and search ranking models.
- Oversee the development of monitoring and management tools to ensure the reliability and scalability of machine learning infra.
- Manage the identification and prioritization of system inefficiencies and bottlenecks, leading efforts to enhance system performance.
- Lead the team in creating tools to analyze bottlenecks and sources of instability, formulating and implementing effective solutions.
- Collaborate with product teams, offering comprehensive solutions tailored to their specific requirements.

Qualifications

- Experience in leading an engineering team.
- Experience in developing and deploying large-scale machine learning systems.
- Strong sense of responsibility and good at communication and teamwork.
- Passionate about solving complex and challenging problems.

Preferred Qualifications

- Experience contributing to an open sourced machine learning framework (tensorflow / jax / pytorch / torchscript / mxnet / tensorrt).
- Experience in big data frameworks (e.g., Spark/Hadoop/Flink), experience in resource management and task scheduling for large scale distributed systems.
- Participated in Parameter Server system optimization, or index structure optimization for search systems.
- Strong background in one of the following fields: Hardware-Software Co-Design, High Performance Computing, ML Hardware Acceleration (GPU/RDMA) or ML for Systems.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Description

• We are looking for an talented Property Manager to join an renowned Real Estate Investment Management company with a significant presence in Singapore. If you are successful in this role, you will enjoy attractive remuneration package and career exposure.

Key Responsibilities:

• Perform budget planning, monitoring, and implement cost control measures.
• Collaborate with other departments to align with business needs and plans.
• Drive company culture and initiatives within the site team.
• Lead and supervise a team of site staff in the management and maintenance of properties.
• Ensure contractors/vendors complete repair and maintenance work according to contract requirements.
• Handle handovers and takeovers of premises to/from tenants/purchasers.
• Manage day-to-day operations and oversee the day-to-day management of properties.
• Identify manpower resource allocation to meet business needs.
• Review, formulate, and develop strategies for optimal and effective property management.
• Lead in site safety management systems and foster positive tenant relationships.

Key Requirements:

• Degree / Diploma in Engineering (Mechanical/Electrical), Property Development / Real Estate Management or equivalent
• Preferably with Fire Safety Manager certification
• Minimally 6 years of working experience in the related field
• Good team player with strong analytical and leadership skills
• Good interpersonal, communication and written skills
• Proficient in Microsoft Office applications

If you believe that you fit the requirements of this opportunity and this opportunity will contribute to your career aspirations, apply now or reach out to Daniel Lim at [email protected]. You may also contact Daniel at +65 6632 6679.

Reg: R21100382

EA no: 20S0075

This is a 12 months contract assigned to our client

Work Location: Suntec

Salary Range : $4,000-$6,000

Work Shift

1. Rotating Shift

2. 5.5 days per week (44 hours per week)

3. Mon-Sun (including public holiday)

Educational & Skills Requirements

1. Candidate shall possess a recognized Degree

2. Minimum 5 years of experience in managerial positions in a contact center industry.

Job Description

1. Provide leadership and regular coaching to Team Leaders and Agents.

2. Responsible for managing the day-to-day running of the contact centre, which includes effective resource

planning in ensuring KPIs are consistently achieved

3. Work closely with HR to ensure fast, effective, and quality staff recruitment

4. Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to

thrive. This could be in the form of daily huddle sessions, team building activities and monthly

coaching sessions.

6. Conduct consistent reviews of staff performance to identify training gaps and needs

7. Take ownership and resolve any urgent or critical issues escalated by the Client or team

8. Work closely with Client to support investigation and service recovery process

about the job
In this dynamic role, you will be tasked with overseeing the regional card product portfolio, encompassing P&L responsibility, product roll out, commercialisation strategy, and market competitive analysis for credit card products across the region. Travel may be required for this position.

• Identify and address customer needs while formulating comprehensive regional card strategies.
• Develop a product road map, overseeing product development, and leading commercialisation efforts.
• Utilise client and transaction data to analyse product performance, identify sales growth drivers, and pinpoint areas for improvement.

skills and experience required

• Possess a robust background in card operations and a demonstrated success record in product development, launch, and commercialisation. Preferably, have experience in a regional capacity.
• Willingness to travel for work is required.
• Maintain a customer-centric approach with a keen eye for detail to craft best-in-class solutions.

To apply online please use the 'apply' function.

(EA: 94C3609/ R21103354)

#seeingthepossibleinyou

The Job:

• Performance Management Auditing
• Analyze Goal Setting for staff to validate the efficacy of Goals set
• Analyze results of each QPF Review Session to ensure equity, consistency, and alignment with the QPF Framework
• Assist with the convening of the Pre-Calibration Committee comprising the Dean and Vice Deans
• Work with Digital Transformation on enhancements to the QPF Application
• Partner and support the School in a proactive and consultative approach in a full spectrum of HR functions which includes Talent Acquisition, Employee Engagement, Compensation, Performance Appraisals, Offboarding
• Serve as the contact point for employee relations issues, carry out accurate assessment of situation and provide advisory
• Work closely with HR functional teams and HR Shared Services team from Office of Human Resources
• Coordinate and execute HR-related projects and programmes
• Ensure HR projects are delivered on time, within scope and within budget
• MonitorHR programmes and projects progress to ensure successful execution

The Requirements:

• Min Degree Holder with 3-4 years of relevant working experience
• Good communication and interpersonal skills
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company’s Profile

A leading and established local company specializing in Industrial Vehicles.

Location: Tanjong Pagar

Working Hours: 5 Days Work Week

• Mon to Fri, 9am-6pm
• Alternate Saturdays, 8.30am-12.30pm

Benefits:

• Basic
• Allowances
• Variable Bonus (3 months)

Responsibilities:

• Able to handle key customer account or manage accident claims operation team.
• Manage daily operational activities to ensure smooth handling of customers.
• Manages the operation and maintenance of the organization's motor vehicles.
• Manage periodic servicing schedule, LTA Inspection compliance, AVP and reporting as it relates to the fleet.
• Manages fleet management budgets by negotiation of repair pricing with authorised workshop.
• Manage assigned customer feedback/ complaints in relation to vehicle conditions and repairs.
• Give input into developing budget.
• Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
• Develops and maintains outside vendor and service provider relationships.
• Performs ad hoc duties as assigned by Supervisors.

Requirements:

• Minimum Education of GCE ‘O’ Levels.
• Preferably possess at least 1 to 2 years of relevant working experience.
• Possess Class 3 Driving Licence.
• MS Office proficiency.
• Ability to be a team player, motivate and work well under pressure.
• Responsible and positive working attitude.

Your recruiter for this job: WhatsApp Ian @ 8512 3517 for a quicker response.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Role: Application Development Manager

You will support the implementation and lifecycle management of the process data collection, management, and reporting infrastructure. You will implement the OSIsoft PI data historian system, production reporting systems and analytical systems to allow the start-up, commissioning, validation, and maintenance of large-scale manufacturing facilities.

Job Scope

• Collaborate with Manufacturing, Business SMEs, Validation, QA and Engineering to implement manufacturing data solutions
• Promote the increase of Site Data Historian usage to support new projects and existing value streams
• Complete extract, transform, and load ("ETL") procedures and data migration from multiple sources
• Lead projects as assigned
• Participate in the development and implementation of application/system solutions in line with S88 standards for the plant.
• Develop and maintains applications according to technical design and requirements.
• Design & Develop plan for modifications to be made to the system through working with team in development of systems architecture, specifications, controls strategies, sequence of operations through all stages.
• Provide operations support on production systems
• Use best practices on data management and visualisation to achieve our goals
• Responsible for the design and delivery of DeltaV application system on site.
• Participate in the development and implementation of Automation solutions in line with S88 standards for the plant.
• Creates and maintains applications according to technical design and requirements.
• Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site’s standards. Determine the processes and data flow that supports the needs of the project.
• Design & Develop plan for modifications to be made to the system through working with team in development of systems architecture, specifications, controls strategies, sequence of operations through all stages.
• Provide support to other MES system users as required to ensure business continuity.
• Participate in MES projects from initiation to ensure MES system or hardware requirements are taken into consideration.

Requirements

• Understanding of Osisoft PI Architecture and essential components.
• Proficient in Osisoft PI products required, SQL database or similar, or System Design and Maintenance
• Proficient in project management principles and project lifecycle phases
• Knowledge of IT infrastructure, network and database concepts
• Knowledge of cGMPs and manufacturing operations in FDA regulated facility (preferred, not essential)
• Werum PAS-X/Aspen/Syncade, Siemens MES (Camstar / Opcenter / Simatic IT) product hands-on experience for full application configurations including interface with SAP and automation systems
• Emerson DeltaV DCS experience and DeltaV Batch experience required
• Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Office Admin Executive | Customer Support | Tuas

5.25 Days | 8am - 6pm (Alt Sat 8am to 530pm)

Salary: Basic $1800- $2300

Address: Tuas

Job Scope:

• Day-to-day administrative support to the team
• Handle phone calls, mails and filing
• Office maintenance and procurement
• Record of meeting minutes
• Other ad-hoc duties as assigned

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Our client is a listed company in Engineering and Manufacturing industry. Due to business needs, they are now recruiting a Technical Sales Specialist to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Collaborate with Sales and Project Management for the successful execution of assigned programs and projects
• Develop and implement project plans, encompassing coordination, tracking, and budget management
• Ensure prompt attention to customer inquiries and requests
• Facilitate communication between internal departments and clients
• Any other adhoc duties as assigned

Requirements:

• Diploma in Mechanical Engineering or related field
• Minimum 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsible for ensuring workshop meets all requirements set out (equipment, manpower, staff training, safety)

Responsible for the efficiency and utilization of technicians

Responsible for training planning for technicians to maintain competency of the team

Ensuring successful distribution of job cards through the workshop

All related administration is completed to an accurate standard.

Ensure accurate & timely processing of all job card write-ups and job completion status on DMS

Pass all completed jobs to service costing / warranty / administration for invoicing whilst ensuring all work hours expended have been documented

Operate the workshop loading system, allocating jobs to the Technicians who are most suitable

Requirement :

At least 2 years experience

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Summary:

Customer Service Executive assist the Facility Management business unit while running the Quality Assurance & Communication function of the company. In this role, you will play a vital part in ensuring customer satisfaction and maintaining high-quality standards across our organization.

As the Customer Service Executive, you will assist Facility Management Team to drive customer success and operational excellence. Your primary goal will be to optimize customer experience, promote customer loyalty, and ensuring the renewal of the contract.

Scope of Works of Customer Service Executive

· Deliver excellent customer service to students and stakeholders by promptly addressing inquiries, concerns, and requests.

· Maintain accurate and up-to-date customer records, ensuring that all interactions are properly documented.

· Collaborate with the Customer Services team to identify areas for improvement and implement strategies to enhance service quality and satisfaction.

· Assist in the administration of contracts, including reviewing contract terms, maintaining contract files, and ensuring compliance with contractual obligations.

· Support contract negotiations and renewals by providing necessary documentation and liaising with relevant stakeholders.

· Assist in the tracking and monitoring of contract performance, highlighting any deviations or issues to the appropriate parties.

· Prepare and maintain accurate records, reports, and correspondence related to customer interactions, contracts, and service performance.

· Support the generation of regular reports on customer service metrics, contract status, and key performance indicators for management review.

· Assist in analysing data and identifying trends to provide insights for continuous improvement initiatives.

· Communicate effectively and professionally with students, parents, vendors, and internal stakeholders to address inquiries, provide information, and resolve issues.

· Collaborate closely with other departments, such as Operations, Finance, and Legal, to ensure smooth coordination and alignment of activities.

· Contribute to ongoing efforts to enhance customer service processes and contract management practices.

· Stay updated on industry trends and best practices in customer service and contract administration, sharing knowledge and suggesting innovative ideas.

· Collaborate with cross-functional teams to ensure effective communication and coordination in achieving customer excellence objectives.

· Engage in problem-solving activities, supporting root cause analysis, and implementing corrective and preventive actions.

· Foster a team-oriented approach, promoting collaboration, and knowledge sharing across different departments.

• Collaborate with the business development team to offer practical engineering solutions by evaluating the design and installation of existing building energy systems, including chillers, heating, industrial compressed air systems, ACMV, lighting, and plug load management.
• Develop plans for energy performance improvement to achieve cost and energy savings for building owners.
• Work closely with internal stakeholders to gather technical requirements for preparing submission proposals that support the business development team in successfully bidding on and securing energy improvement projects.
• Establish and cultivate extensive relationships with customers and authorities through networking efforts.
• Identify and address problems and challenges faced by potential clients, developing innovative solutions in collaboration with internal engineering teams, external vendors, and service providers.
• Propose Energy Efficient solutions to clients, including detailed operating and life cycle cost analyses (ROI).
• Offer technical support and assist in addressing tender and bid queries.
• Conduct training sessions to impart knowledge to internal employees and external partners.
• Contribute to the entire lifecycle of B2B projects, from specification-in to bidding and installation.
• Provide crucial information to the sales team to enhance their efforts in securing projects.

Requirements:

• Holds a Bachelor degree in Engineering and possesses a minimum of 10 years of work experience in the Energy industry or related fields.
• Holds certification as a Certified Green Mark Manager (GMM) or Singapore Certified Energy Manager (SCEM).
• Demonstrates strong technical knowledge, with a minimum of 3 years of experience in managing the operation and maintenance of HVAC systems in large-scale commercial or industrial buildings.
• Experience in energy audits and managing chiller system retrofitting projects is advantageous.
• Possesses good knowledge and experience in ISO 50001 energy management system and BCA GM scheme.
• Familiarity with the principles of design, construction, engineering, and building regulations.
• Proficient in Microsoft Office and data analytics software.
• Knowledge of Autocad, BAS controls, Machine Learning, and/or AI programming languages is an added advantage.
• Certified Energy Auditor certification is preferred.

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd
License No: 21C0661

• Expertly navigating the public bidding process (BMS, HVAC, ACMV).
• Leveraging your extensive network to identify and seize business opportunities.
• Delivering compelling presentations that win over clients and partners.
• Collaborating with cross-functional teams to prepare bids and quotations.
• Maintaining a positive attitude towards learning and continuous improvement.
• Quantity surveying and bid preparation to secure new projects.
• Contributing to company innovative and forward-thinking culture.

Qualifications

• Degree in any engineering field.
• Proficiency in Excel and other relevant software.
• A passion for learning and staying up-to-date with industry trends.
• Experience in quantity surveying and bid preparations.

Bayes provides excellent career opportunities with reputable and progressive Employers. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to
[email protected]

Bayes Recruitment Pte Ltd
1 Raffles Place, Singapore 048616
bayesrecruitment.com
EA License 10C5468 | EA Registration R22104917

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Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Company Description

Kinexcs is an AI-driven digital health platform and wearables company with a mission to enable and empower people for mobility and a better quality of life. It is focused on reducing the burden of musculoskeletal conditions, which affects about 25% of the world's population. Their 1st product, KIMIA Recover, a continuous monitoring device for the knee joint, has obtained CE marking and HSA approval and booked revenues from large implant companies and hospitals. It has recently won the Innomatch grant from the Temasek Foundation (one of 6 among 256 companies across 32 countries) and is currently deployed in some of the largest public hospitals in Singapore. KIMIA Recover is a comprehensive recovery management solution that provides a reduction in the number of hospital visits and complications. The product was also the National Winner and International Top 20 of the prestigious James Dyson Award 2020 and has gained traction with major public hospitals and orthopedic clinics. Their digital therapy platform comprising of KIMIA Assess and KIMIA Move products, uses artificial intelligence technology for digital MSK assessment and therapy. This platform is capable of providing pre-consultation assessments and real-time exercise guidance and feedback to musculoskeletal patients and is being adopted by some of the largest private healthcare providers in the region, along with large corporate players.

Job Summary

We are searching for a dynamic and motivated individual to join our team as a Customer Success Specialist. In this pivotal role, you will be entrusted with ensuring an exceptional user experience and client satisfaction. Your responsibility will involve cultivating strong relationships with clients, comprehending their needs, addressing concerns, and guiding them toward successful outcomes. The ideal candidate must possess outstanding communication skills, a customer-centric approach, and the capability to establish and uphold relationships.

Responsibilities:

• Be the main contact for our customers, building strong relationships and making sure their voices are heard within Kinexcs.
• Help customers get started with our products and guide them through the process.
• Keep an eye on how customers are using our products, offering advice on how they can achieve optimal results.
• Respond to any questions or issues customers have in a friendly and timely manner.
• Collaborate with different teams like product, support, and operations to solve problems and meet customer needs.
• Learn all about our products and stay up-to-date with new features and trends.
• Review clinical protocols, handle grant submissions, and manage other clinical and administrative tasks necessary for conducting clinical work.
• Lead as well as support the sales of products to clients, ensuring effective communication and understanding of their needs and achievement of sales targets set by the company.
• Work with customers to set and track goals, creating plans to help them succeed.
• Identify opportunities to suggest other products or services that could enhance customer experience.
• Gather feedback from customers and share it with our team to continuously improve our products.
• Ensure customer satisfaction, fostering long-term relationships and retention.
• Regularly engage with customers to check on their experiences, address concerns, and learn from their feedback.
• Be a friendly face for Kinexcs, sharing success stories and promoting our products to potential customers.
• Perform other related or unrelated duties as assigned by the company from time to time.

What You Need:

• Diploma or Bachelor's degree in a relevant field (preferably in Healthcare or science-related field), or equivalent practical experience.
• Willingness to travel when required.
• Ownership of a motorbike or possession of a valid motorbike license in Singapore will be an added advantage (transport allowance provided).
• Proficiency in both written and spoken English. Proficiency in Mandarin, Tamil, or Malay would be an additional advantage.
• Minimum of 2 years experience in customer-facing roles, with a strong preference for candidates with experience in medical or wellness-related industries.
• Excellent written and verbal communication skills, with the ability to effectively engage with clients and build rapport.
• Strong problem-solving and analytical skills, with the capacity to identify and address customer needs and challenges.
• Demonstrated ability to manage multiple clients and effectively prioritize tasks.
• Self-motivated, proactive, and capable of both independent work and collaborative teamwork.

JOB DESCRIPTION

• The position would oversee and provide hands-on service management in all aspects of operations on-site.
• Maintain regular and direct contact with clients in his/her contract site and attend client's feedback meetings to address all concerns and issues relating to the operation.
• Ensure compliance to the relevant specification of Catering Services and maintain high standard of professionalism in the day-to-day operation of business.
• Provide the highest standard in food service at the contract site assigned to him/her and to optimize profits through astute management of human resources, food cost and other expenses.
• Organize and plan menu, production, manpower schedules (including managing purchasing functions) and ensure compliance to weekly meal forecast.
• Recruit, train, supervise and discipline employees and recommend the hiring / firing to Operations Manager or Assistant Operations Manager.
• Conduct on-site employees’ orientation, training and familiarization for new employees.
• Record and update daily sales report, food purchases monitoring, hygiene inspection records and site staff BFH training for review.
• Conduct daily checks on taste, presentation and service procedures to ensure compliance to high standards expected at all times.
• Manage, direct and upgrade the standards of existing staff and to bring them to a higher level in all aspects of work.
• Plan, organize and execute all on-site catering activities including but not limited special VIP events, executive dine-in, pantry service and snacks for tea service.
• Standardize operations, methods, system, procedures and reinforce consistency in conduct and discipline.
• Motivate and enhance staff morale by providing leadership and guidance to the team under his/her charge.
• Practice high standard of integrity. Continually monitor suppliers’ performance and feedback to Operations Manager on service and quality issues.
• Monitor all Food Hygiene and Safety practices and ensure compliance to ENV regulations governing cleanliness and hygiene.
• Develop good working relationships with clients and to ensure satisfaction with our service, commitment to our long-term presence and the further extension of our business.
• Coordinate and execute all special menus and festive sales as and when required.
• Ensure accuracy of daily sales revenue and ensure timely submission of all daily sales report and month-end financial and administrative report.
• Ensure all documentation of time sheets are processed and submitted to Payroll Section completely, correctly and promptly.
• Take all the necessary actions and precautions to ensure there are no employment of illegal foreign workers on site at all times.
• Meet budgetary and financial goals for site as established by Operations Manager, which may vary differently.
• Undertake any duties and projects as instructed by the Senior Operations Manager, Operations Manager or Assistant Operations Manager.

REQUIREMENT

• Possess people management skills
• Ability to interpret and utilize financial & commercial information
• Possess Excellent communication skills
• Able to manage multiple workloads and prioritize work
• Self-motivated and Self-initiative to work within a team environment
• Proficient in Microsoft Office