Total 13 Junior Executive customer service manager job vacancies in D27 Yishun, Sembawang

Oishi Manufacturing Pte Ltd is Singapore's leading ice cream & gelato, soft serve, waffle and lava cake whole sale manufacturer since 2003. We operate from our 18,000 sqft premises in Sembawang and sell locally and overseas. (www.oishi.com.sg)

Job Overview

We are looking for a friendly and detail-oriented Customer Service Assistant to join our sales team. The ideal candidate will provide excellent support to customers by addressing inquiries, resolving issues, and ensuring smooth order processing. This role requires strong communication skills, problem-solving abilities, and knowledge of the food industry.

Key Responsibilities

1. Customer Support:Handle customer inquiries via phone, email, and in-person visits, ensuring a prompt and professional response.
   Resolve customer complaints and escalate issues to the manager when necessary.
   Provide product information, including pricing, availability, and delivery timelines.
   
2. Order Management:Process customer orders accurately and ensure timely order fulfillment.
   Coordinate with the warehouse and logistics teams to track orders and deliveries.
   Manage order amendments, cancellations, and returns in line with company policies.
   
3. Account Management:Build and maintain strong relationships with key customers.
   Assist with customer account setup and updates, ensuring accurate records in the CRM system.
   Follow up on outstanding payments and ensure timely collection.
   
4. Coordination with Teams:Collaborate with the sales team to support customer retention and acquisition efforts.
   Work closely with the quality assurance and warehouse teams to address product or delivery concerns.
   
5. Administrative Support:Maintain accurate and organized records of customer interactions, orders, and issues.
   Prepare and submit daily, weekly, and monthly reports on customer service activities.
   Assist with general office tasks, such as filing and data entry.
   

Qualifications and Skills

• High school diploma or equivalent; additional education in Business, Customer Service, or related fields is a plus.
• Proven experience in a customer service role, preferably in the food wholesale or related industry.
• Strong communication and interpersonal skills.
• Proficiency in using office software (e.g., Microsoft Office Suite) and CRM tools.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Basic knowledge of food safety and handling practices is an advantage.

What We Offer

• Competitive salary and benefits.
• Opportunities for growth and career advancement.
• A collaborative and supportive work environment.

If you are passionate about customer service and eager to contribute to a thriving business, we encourage you to apply!

Job Description

• To support transport and business operations including but not limited to driving and logistics assignments
• To perform service and administrative duties
• To assist in various ad-hoc and project tasks to ensure smooth operation

Requirements

• Prefer with Bus Attendant Vocational license
• Prefer with Class 3 driving license
• Excellent teamwork attitude
• Good problem solving and communication skills
• Willing to work flexi-hour and start work mid/late-December
• Able to work independently with good customer service skills
• Preferly stay in the North area (Yishun)
• Welcome applicant with no background experience, training and mentor provided
• Relevant experience will be considered for senior role

No agent please.

Responsibilities:

• Handle telephone and walk-in enquiries
• Attend to samples request and goods returned
• Generate invoices and coordinate delivery with Operations Department
• Basic filing and mailing duties

Requirements:

• Minimum GCE ‘N’ level or equivalent with 1 year of customer service working experience
• Service oriented and a team player

Additional:

• Transport provided at Admiralty / Yew Tee MRT Station
• On-job-training provided for successful candidate
• Monday - Friday (8:30am - 5:30pm), Alternate Saturday (8:30am - 1pm)

- Receive orders from customers, key into the system and generate invoices

- Proficient in Computer, knowledge in Autocount Accountiong software
- Meticulous, Well Organised, Able to work independently, Willing to learn
- Team player with good communication and interpersonal skills
- Able to start work immediately
- Working hours: 6pm to 10pm

- Receive orders from customers, key into the system and generate invoices
- Place order with suppliers

- Must know Autocount Accounting System
- Meticulous, Well Organised, Able to work independently, Willing to learn
- Team player with good communication and interpersonal skills

- Working hours: 1pm to 9pm
- Able to start immediately
- Ad-hoc duties assigned

Job Description:

• Support the work of the Community Engagement team
• Assist in planning and coordinating events, including logistics and setup
• Support event registration, volunteer management, and on-site operations
• Help with promotional materials and outreach efforts
• Manage and update the store using Excel spreadsheets
• Work closely with internal and external stakeholders to execute campaigns, events, and activities
• Perform any other duties as assigned

Experience and Skills:

• Experience with event planning and coordination, design, logistics, and bookkeeping is a plus
• Proficient in Microsoft Office tools – Word, Excel and PowerPoint
• Strong organizational abilities
• Ability to work independently and collaboratively within a team
• Excellent interpersonal and communication skills.

Planning and Customer Support Assistant (Outbound Shipments)

1 Prepare and manage a volume of shipping documents (Outbound), including invoices, packing lists, delivery orders, and airway bills, according to daily schedules.

2 Ensure all shipping documents are accurate, complete, and comply with industry regulations and company standards.

3 Maintain accurate and complete shipping documentation.

4 Act as the main point of contact for any outbound shipping inquiries - working closely with Planning and Customer Service.

5 Address and resolve any issues or problems related to discrepancies, shipment delays, or damages.

6 Investigate and resolve any issues or problems related to inventory, discrepancies, shipment delays, or damages.

7 Performs ad Hoc task when necessary or as assigned by supervisor.

Experience: At least 1 year of relevant working experience.

Education: Minimum O' Levels or Equivalent
Skills: Proficient with MS Office.
Able to multitask, prioritize and manage time efficiently and work independently with minimal supervision.

Looking for candidates who can work on Saturdays/Sundays and/or weekday mornings for at least half a year.

We are a Medical Clinic in Yishun where you need to take a shuttle bus from Yishun Interchange. Patients’ satisfaction is of upmost importance to us hence we hope to find like-minded people to join us :)

Do apply for this position if you have what we are looking for!

• Register patients for consultation

• Prepare and dispense medications

• Collect payment, advise on various modes of payment

• Handle phone/walk-in queries

• Arrange appointments for patients

• Top up/pack/order medications and supplies

• Submit medical claims to government agencies (e.g. CHAS/PG, HSG, Medisave)

• Assist doctors in simple clinic procedures (e.g. Chaperone, setting up of clinic equipment, perform urine test, taking height/weight/temperature/blood pressure, vision test, prepare lab tubes/forms)

• Maintain general cleanliness of the clinic

• Maintain filing system

• Any other duties assigned by the Clinic Manger and/or the Doctor

Requirements:

• Able to work shifts (including weekday nights, Saturday/Sunday mornings) and to cover colleagues’ absence at short notice

• Min GCE “O”/ “A” levels or diploma holders

• No experience needed as training will be provided

• Good in using computer and Internet

• Good interpersonal and customer service skills

• Humble, hardworking and responsible

Looking for candidates who can work on Saturdays/Sundays and/or weekday mornings on a long-term basis.

We are a Medical Clinic in Yishun where you need to take a shuttle bus from Yishun Interchange. Patients’ satisfaction is of upmost importance to us hence we hope to find like-minded people to join us :)

Do apply for this position if you have what we are looking for!

• Register patients for consultation

• Prepare and dispense medications

• Collect payment, advise on various modes of payment

• Handle phone/walk-in queries

• Arrange appointments for patients

• Top up/pack/order medications and supplies

• Submit medical claims to government agencies (e.g. CHAS/PG, HSG, Medisave)

• Assist doctors in simple clinic procedures (e.g. Chaperone, setting up of clinic equipment, perform urine test, taking height/weight/temperature/blood pressure, vision test, prepare lab tubes/forms)

• Maintain general cleanliness of the clinic

• Maintain filing system

• Any other duties assigned by the Clinic Manger and/or the Doctor

Requirements:

• Able to work shifts (including weekday nights, Saturday/Sunday mornings) and to cover colleagues’ absence at short notice

• Min GCE “O”/ “A” levels or diploma holders

• No experience needed as training will be provided

• Good in using computer and Internet

• Good interpersonal and customer service skills

• Humble, hardworking and responsible

• Registration and collection of payment from patients
• Attend to patient queries
• Ensure the clinic is ready for operations before opening
• Dispensing of medicine
• Ensure the patient receives the right medicine
• Cleaning & general maintenance of the packaging machine
• Maintain cleanliness and tidiness of the clinic
• Ensure a ready supply of Chinese medicine and medical supplies for use.
• Assist in monthly stock-take.
• Submit an end-day report together with cash collections to Finance
• Any other tasks as assigned

Job Summary: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Assistant. The ideal candidate will be responsible for providing outstanding service to our customers through various communication channels, including phone, email, chat, and in-person interactions. The Customer Service Assistant will assist customers with inquiries, resolve issues, process orders, and ensure overall satisfaction.

Key Responsibilities:

1. Provide courteous and efficient customer service via phone, email, chat, and face-to-face interactions.
2. Address customer inquiries regarding products, services, pricing, and policies in a timely and professional manner.
3. Assist customers with order placement, tracking, modifications, cancellations, and returns.
4. Resolve customer complaints, concerns, and issues promptly and effectively to ensure customer satisfaction.
5. Collaborate with other team members and departments to escalate complex issues and provide seamless solutions.
6. Maintain accurate records of customer interactions, transactions, and inquiries using CRM software.
7. Stay up-to-date on product knowledge, promotions, and company policies to provide accurate information to customers.
8. Identify opportunities for process improvement and contribute to enhancing the overall customer experience.
9. Handle administrative tasks such as processing paperwork, filing documents, and managing inventory as needed.

Qualifications:

• Proven customer service experience in a similar role, preferably in retail, hospitality, or e-commerce.
• Excellent communication skills, both verbal and written, with a professional and friendly demeanor.
• Strong problem-solving abilities and the ability to remain calm and composed under pressure.
• Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
• Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
• Flexibility to work varied shifts, including evenings, weekends, and holidays as needed.

Looking for candidates who can work at least every Saturday or Sunday.

We are a Medical Clinic in Yishun where you need to take a shuttle bus from Yishun Interchange. Patients’ satisfaction is of upmost importance to us hence we hope to find like-minded people to join us :)

Do apply for this position if you have what we are looking for!

• Register patients for consultation

• Prepare and dispense medications

• Collect payment, advise on various modes of payment

• Handle phone/walk-in queries

• Arrange appointments for patients

• Top up/pack/order medications and supplies

• Submit medical claims to government agencies (e.g. CHAS/PG, HSG, Medisave)

• Assist doctors in simple clinic procedures (e.g. Chaperone, setting up of clinic equipment, perform urine test, taking height/weight/temperature/blood pressure, vision test, prepare lab tubes/forms)

• Maintain general cleanliness of the clinic

• Maintain filing system

• Any other duties assigned by the Clinic Manger and/or the Doctor

Requirements:

• Able to work shifts (including weekday nights, Saturday/Sunday mornings) and to cover colleagues’ absence at short notice

• Min GCE “O”/ “A” levels or diploma holders

• No experience needed as training will be provided

• Good in using computer and Internet

• Good interpersonal and customer service skills

• Humble, hardworking and responsible

Looking for candidates who can work at least every Saturday or Sunday.

We are a Medical Clinic in Yishun where you need to take a shuttle bus from Yishun Interchange. Patients’ satisfaction is of upmost importance to us hence we hope to find like-minded people to join us :)

Do apply for this position if you have what we are looking for!

• Register patients for consultation

• Prepare and dispense medications

• Collect payment, advise on various modes of payment

• Handle phone/walk-in queries

• Arrange appointments for patients

• Top up/pack/order medications and supplies

• Submit medical claims to government agencies (e.g. CHAS/PG, HSG, Medisave)

• Assist doctors in simple clinic procedures (e.g. Chaperone, setting up of clinic equipment, perform urine test, taking height/weight/temperature/blood pressure, vision test, prepare lab tubes/forms)

• Maintain general cleanliness of the clinic

• Maintain filing system

• Any other duties assigned by the Clinic Manger and/or the Doctor

Requirements:

• Able to work shifts (including weekday nights, Saturday/Sunday mornings) and to cover colleagues’ absence at short notice

• Min GCE “O”/ “A” levels or diploma holders

• No experience needed as training will be provided

• Good in using computer and Internet

• Good interpersonal and customer service skills

• Humble, hardworking and responsible