Total 4,193 Senior Executive customer service manager job vacancies in Singapore

Key Responsibilities:

• Plan and execute charity fundraising strategies.
• Mentor and recruit Charity Ambassadors.
• Help manage third-party fundraising events, including paperwork and communication.
• Guide students in fundraising
• Support major events like Race Against Cancer, Relay for Life, Charity Golf, or Charity Gala Dinner.
• Ensure compliance with data protection laws for third-party information.
• Handle administrative tasks like purchasing and reporting.
• Manage donation collection and distribution.
• Place NETs QR code stickers in approved locations.
• Assist with online donation portals.

Qualifications and Experience:

• Degree in marketing or business management.
• At least 2 years of experience in events and fundraising.
• Knowledge of online marketing tools.
• Understanding of data protection laws (PDPA).
• Familiarity with Charities Act and IPC regulations.
• Understanding of Fundraising Regulations.
• Strong English writing skills.

Keywords: Fundraising, charity event, donor relation

Working Location: Outram

Working Hours : Mon - Fri , Office Hours

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

(WEST REGION) - Tuas South

• 5days/week (8am-5pm)
• Quarterly incentive (subject to performance)
• AWS & PB
• Transport provided or $120 allowance for those using own transport
• One Sat (8an - 12pm) rotate with sales & Marketing (Roughly 10 weeks once)

Responsibilities:

a. To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.

b. To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.

c. To prepare invoices, monthly reports for consolidated billing.

d. To maintain and upkeep the filing system and SWM software on all aspects of waste information.

e. To assist Customer Service Manager to ensure smooth daily operational in the team.

f. To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.

g. To update customer database in respect of customers and potential customers.

h. To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Job requirement

• Diploma holder and above
• At least one year Customer Service experience (MUST)
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Reporting to Director/ SCM/ CM, the Programme Executive (Drumming) is assgined to do the following job scope:

Job Duties:

Research on drumming impact to seniors' well-being. The main objectives are to :

- Improve mental health, reduce depression and enhance sleep quality

- Target an increase in the number of male seniors

Other Duties

· Any other responsibilities as assigned by the Director/ SCM/ CM

Qualifications & Requirements:

· Related qualification in working with the elderly or in the social service sector

· At least 1 year of programme evulation or related experience.

· Enjoy working with seniors and volunteers

. Proficient in Microsoft Office·

. Good writting skills

· Good problem solving skills

· Good interpersonal skills, a team player, yet able to work independently

. Resourceful & Detailed Oriented

This role is a contract role of around 1.5 years, renewable upon operations needs.

Job Summary
Reporting to the HOD, you will raise cancer awareness and education and drive specific call to action. You will conceptualize, organize and execute campaigns to drive public education. You will engage strategic partners and community players to strengthen outreach to both the masses and specific target groups. You will work as part of a larger Community Health team to support outreach and advocacy.

Job Responsibilities

• Develop the partnership and outreach engagement strategy and deepen collaboration opportunities with partners and stakeholders. Pitch with partners for collaborative program(s) that support cancer awareness and conduct engagement activities to continue to engage partners.
• Drive targeted outreach efforts where relevant for cancer awareness and uptake of cancer controls, particularly in reaching the minority communities as well as through corporates.
• Work with the World Cancer Day team to plan and execute large scale public education engagement.
• Support the CH team for outreach efforts, community and corporate talks etc, and other Community Engagement Cluster events
• Manage procurement and partnership agreements to ensure adherence to official guidelines
• Drafting of reports and project status updates to the management and key stakeholders. Annual report write up for the campaigns. Manage phone calls for events registrations and taking other queries. Conduct post-event assessments and evaluations, including reviews of processes, frameworks, and impact measures, along with the development of strategies to better achieve each programme’s long-term vision and objectives
• Work with the Kit (Colorectal Cancer Campaign) Team to support distribution in the community
• Conceptualize and lead community outreach programmes. Develop and maintain strategic and key partnerships in support of the department goals:
  • Identify and engage new strategic partners
  • Maintain and cultivate long term relationships with partners
  • Prepare the collaborative agreements or MOUs for the proposed collaborations
  • Build up cancer education resources with partners
• Work with the youth team to promote Cancer Awareness, targeted to the youth, by developing the Youth engagement strategy, conceptualising and executing awareness program(s) and the execution of the #NextGenRising, including call to action, where relevant.. This may include:
  • Develop the key visual and message, together with the Committee doctors and the creative vendor
  • Organize virtual and ground activities – webinars, forums, talks, exhibitions and roadshows
  • Work with colleagues in/outside department for collaboration and to seek sponsorships for the campaigns
  • Identify potential influencers/ faces for the various campaigns
• Drive the Community Health Digital platform(s):
  • Plan and execute digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
  • Maintain Instituition’s social media presence
  • Develop and optimize content for the website and social networking accounts such as Facebook, Insta, Twitter. LinkedIn, TikTok
  • Manage instituition online engagement platform – Know Cancer to Beat Cance (KCBC)
  • Measure and report performance of all digital marketing campaigns
  • Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing.

Requirement

• Bachelors in marketing or business management
• 3 years of experience in partnership and outreach
• Keen in returning back to society

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Summary:

Reporting the Manager, you will manage and maintain donor relationships and execute the community partners’ engagement strategy. Your primary role is to facilitate third party fundraising activities, seek new fundraisers and manage the existing charity fundraisers. You will work to grow a strong network of the givers, establishing trust and rapport with our valued partners.

Key Responsibilities

• Develop, plan and execute the strategy and tactics for charity fundraisers
• Lead and nurture next generation potential ambassadors and facilitate interested ones to sign up as Instituition Charity Ambassadors
• Facilitate and assist in managing third party fundraising events (e.g. preparation of MOU, liaison point between the Society and fundraiser, closure of campaign).
• Provide guidance and mentorship to who commit to fundraise for the Society under Citi-YMCA Youth for Causes programme.
• Support flagships such as Race Against Cancer, Relay for Life, Charity Golf or Charity Gala Dinner.
• Maintain and ensure that all 3rd Party information is captured, stored and handled in compliance with the persona data protection act.
• Administrative duties include preparation of purchase requisitions via Tenderboard, generate purchasing orders.
• Ensure that administrative matters including periodic reports, record keeping is accurate and submitted in a timely manner.
• Facilitate and assist with the collection and distribution of donation boxes
• Ensure that NETs QR code stickers are properly secured in selected and approved retail outlets and public places.
• Facilitate and assist with online giving portals.

Qualifications And Experience

• A degree in marketing or business management
• At least 2 years of experience in events management and fundraising
• Knowledge of online platforms and tools for effective marketing
• Good understanding of the Personal Data Protection Act
• Familiar with the Charities Act and regulations governing IPCs
• Good understanding of the Fundraising Regulations

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Title: Customer Service Executive (Wholesale Electronic) ID9044
Location: Bedok
Working Hours:
Working Hour: Monday to Friday, 8.30am to 530pm
Salary: $2500 to $3500
Benefit:
12 days AL with AWS & bonus given

Job Description:
-May need to travel occasionally to customers and suppliers' sites in India and Thailand (2 times a year)
- Provide Sales and Customer Service Support.
- Follow up from Purchase Orders to delivery.
- Develops and builds strong customer relationships at all levels.

Requirement:
Min 3-year exp in Customer Service

Key Responsibilities:

• Plan and execute charity fundraising strategies.
• Mentor and recruit Charity Ambassadors.
• Help manage third-party fundraising events, including paperwork and communication.
• Guide students in fundraising
• Support major events like Race Against Cancer, Relay for Life, Charity Golf, or Charity Gala Dinner.
• Ensure compliance with data protection laws for third-party information.
• Handle administrative tasks like purchasing and reporting.
• Manage donation collection and distribution.
• Place NETs QR code stickers in approved locations.
• Assist with online donation portals.

Qualifications and Experience:

• Degree in marketing or business management.
• At least 2 years of experience in events and fundraising.
• Knowledge of online marketing tools.
• Understanding of data protection laws (PDPA).
• Familiarity with Charities Act and IPC regulations.
• Understanding of Fundraising Regulations.
• Strong English writing skills.

Keywords: Fundraising, charity event, donor relation

Working Location: Outram

Working Hours : Mon - Fri , Office Hours

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

• 5-day work week
• Career Progression Opportunities
• Dynamic team

Job Description:

• Reporting to the Assistant Front Office Manager, you are responsible in directing the welcome experience whilst ensuring compliance with all policies, brand standards and satisfaction of guests’ needs.
• You should be a people person who is courteous, efficient and enjoys to meet and serve .
  
  As a Guest Services Executive, your duties and responsibilities will include:
• Performing all front desk duties including confirming reservations (emails/phone/over the counter), occupancy and audit reports, cashiering, room assignments, guest check-in and check outs in a friendly and efficient manner.
• Providing hotel and travel information and sharing local tourist insights.
• Handling guests’ inquiries and providing prompt responses and assistance
• Analyzing and resolving problems while exercising good judgment
• Ensuring a high level of customer service is consistently maintained.
• Develop and maintain positive working relationships with others.
• Maintaining confidentiality of all guests' information and hotel data.
• Escorting guests to their rooms, making personal deliveries for guests, conducting room and hotel tours.
• Reporting accidents, injuries, and unsafe work conditions to the manager.
• Adhere to all company policies, procedures and etiquettes.
• Perform other departmental or cross departmental job duties as requested by management.
  
  Job Requirements:
• Diploma or equivalent in Hospitality Management / Business Administration.
• 2 years of experience in Guest Services, Front Desk or related professional field.
• Computer literate and proficient with Microsoft Office.
• Able to perform shift work including nights, weekends, and/or public holidays.
• Good understanding/knowledge of using the hotel property management system.

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our Client is a MNC in the Sports Wearable Manufacturing. Due to their current expansion plan, they are looking for an Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities

• Responding to customer inquiries and providing detailed information about airfreight services, rates, schedules, and documentation requirements.
• Liaising with various departments to ensure the smooth and timely processing of airfreight shipments.
• Assisting customers with booking airfreight shipments, arranging pickups, and tracking shipments during transit.
• Resolving customer complaints, issues, and disputes promptly and professionally.
• Ensuring compliance with airfreight regulations and customs requirements.
• Maintaining accurate records of customer interactions, transactions, and shipment details.
• Collaborating with the operations team to optimize processes and enhance service quality.
• Liaise with customers informed about any delays, changes, or issues affecting their airfreight shipments.
• Any ad-hoc duty as given

Requirement

• Min Diploma in Business Admin
• Min 3 years of experience in similar environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Description:

• Support the growth of Wyatt business and successful customer base in APAC.

Job Requirements:

• Provide application support to the Wyatt sales teams in APAC, with an initial focus on Singapore, Korea, and India.
• Visit all key Wyatt prospects with Wyatt or Waters sales to advance sales opportunities and build relationships.
• Visit all key Wyatt customers to provide paths to success by connecting with Wyatt HQ support and helping train local Wyatt support.
• Present at user meetings, lunch & learns, and other outreach events to promote Wyatt solutions.
• Conduct local installations and PMs when appropriate.
• Support local demo labs for Wyatt product promotion.
• Work with local marketing and sales teams to optimize strategies in Singapore and other APAC regions.
• 2 years of Application Scientist role with Wyatt products.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

• Position: Admin Executive (Customer Service)
• Location: Pasir Panjang
• Working hours: Monday to Friday (8.30am - 6pm)
• Salary (commensurate with experience): Up to $4,000 + 20 Days Annual Leave + Performance Bonus
• Duration: Permanent
• Industry: Education

Main Responsibilities:

• Ensure all queries coming through Student Connect including phone calls, emails and walk-ins
• Manage students’ record and update students’ status on the system
• Advise students on course requirements
• Assist with enrolment of new and continuing students, which includes students’ class registration and enrolment
• Assist in preparation of class lists
• Assist and support with counselling of students who do not meet attendance requirements and processing of students’ absence justification requests
• Any other ad-hoc duties assigned

Requirements:

• Possess at least Degree in any field
• At least 2 years of relevant work experience in a similar role
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities:

• To handle all export queries
• To liaise with shipper for collection arrangement and other export matters
• To liaise with sales and destination office for air approval and rates establishment
• To liaise with finance team, for shpt with COD payment or customer accounts that exceeded the credit limit.
• To liaise with Vendor Management to organize collection
• To liaise with the Air freight planner for flight schedule
• To liaise with import team for re-export shpt.
• To liaise with the permit department for all export permits application.
• To liaise with the warehouse team for cargo acceptance, release, cargo sorting, packing or any storage request etc etc.
• To liaise with external vendor for DG packing, crating job, fumigation, etc etc.
• To liaise with export operation team to provide shipping instructions.

Requirements:

• Diploma in Logistics/ Business
• At least 3 years of relevant experience in Airfreight
• Required to work Alternate Sat (Half Day)

Account Manager:
Kerwin Tan Kai Bin (R1331624)
[email protected]
EA16S8107

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

We are an ambulance company with 110-120 employees to date. Our company has been established since 2007, and we provide emergency and non-emergency medical transport within Singapore. We also provide medical coverage for events. Our company's philosophy is to provide good service for our clients while maintaining a supportive environment to develop the skills and talents of our employees. We are looking for dedicated, motivated individuals looking to work in a friendly and fast-paced environment.

Your responsibilities:

1) Human Resource

• Daily data-entry of all employees' timesheets, overtime, and leave
• Application, renewal, and cancellation of foreign worker passes
• Assist in the recruitment of new workers
• Prepare all employment-related documents
• Processing of all leave and claims, such as Maternity Leave, Childcare leave, Medical Leave, Annual Leave, NS leave, etc
• Payroll (Knowlege of Frontier HR Software)

2) Administrative

• Processing of employees' registration for courses and claims for eligible grants and schemes
• Recording and monitoring of employee certificates, and performing timely renewal as needed
• Issuance of receipt books, billing books, casualty record books, etc
• Ad-hoc duties as assigned by management
• Application, disbursement, and monitoring of petrol cards that are assigned to the drivers by management
• Handling of company's vehicle-related matters, such as yearly inspection and insurance renewal

We are looking for the following qualities in applicants:

• Positive attitude and willingness to learn
• We do not need applicants with previous employment in medical-related companies, but you will need to be adaptable to learn the requirements of our industry
• Ability to perform under pressure
• Be able to work well in a team with the office administrators and management staff
• Good command of Microsoft Word and Excel (including use of Pivot tables)
• Familiarity with the Singapore Employment Act and manpower regulations
• Ability to start immediately or within 2 weeks of acceptance of job offer
• Able to communicate with Chinese Speaking staff

Founded and based in Singapore, Agridence brings you the future of commodities trading. We are at the forefront of digitalising the agri-commodities supply chain across the globe to create a data-enriched and technology-powered ecosystem. This digital transformation enables deeper analysis of the supply chain to uncover environmental, social and financial risks allowing targeted interventions.

At Agridence, we use technology to enable data transparency and strengthen trust. We provide industry intelligence and insights to empower our customers to make smarter decisions. We strive to identify issues and deliver solutions that will redefine how commodities are produced and traded.

Description:

Customer Success

• Provides platform demo to potential customers & proactively follow up thereafter
• Provides platform training to customers
• Provides advice and updates on product enhancements to customers
• Track customers’ usage and trading activity on the platform
• Maintain and update sales material, user guides & video guides and other tools & resources
• Occasional after hours calls from users may be required
• Occasional travelling meeting vendors/ customers

Customer Success Operations

• Onboard new customers on the platform
• Maintain customers’ account and data integrity
• Assist with troubleshooting and customer support of technical issues
• Monthly update of sales figures and invoicing to customers
• Weekly updates with Product/ Tech team
• Responsible for monthly sales reporting updates

Voice of Customer

• Obtain regular feedback to ensure customer adoption, retention, and satisfaction
• Advocate for customers in platform roadmap and enhancements
• Constant liaison with the Product Manager to relay the customer’s requirements and use-casesAt least a Bachelors degree in Business, Marketing or other related disciplines

Requirements:

• 3 years or above of account management or client servicing experience
• Business level fluency in written and spoken Mandarin to communicate with the Chinese speaking clients or counterparts
• Fluency in another Chinese dialect highly desirable
• Ability to work in an agile and flexible environment

Highlights

• AWS + VB + 5 days
• Transport pick-up at Clementi MRT
• Front Office
• Aerospace
• MNC
• BaaN/ ERP/ SAP

Responsibilities

• You’ll handle customers’ orders for piece parts and repair units.
• You’ll manage Turn Around Time (TAT) for repair units.
• You’ll monitor and follow-up sales & purchase order activities.
• You’ll handle customer complaints and provide necessary solutions to satisfy customer requirements.
• You’ll manage retrofit and warranty administration.
• You’ll generate reports and perform administrative duties.
• You’ll act as the liaison for other departments (Workshop, Logistics, QA) on customer’s orders.
• You’ll fulfill “On Call” Duty (i.e.: AOG) if volunteer to be on standby.
• You’ll reduce the aging of un-invoice activities.
• Any other tasks as assigned.

Requirement

• GCE A level or Diploma in Business Administration or similar discipline, with minimum 3 years of related experience in customer service in an MNC environment.
• Knowledge of Aerospace products and services.
• IT literate, proficient in MS applications, particularly MS Excel
• Knowledge of BaaN software (or similar such as ERP, SAP)
• Good communication skills (oral and written) to interact with internal and external customers.
• Ability to work independently, responsibly and professionally in the works.
• Willingness and ability to work in a global, multi-cultural environment with teamwork skills.
• Willingness to work a flexible schedule and may require working beyond the stipulated hours if situation dictates.
• Will be required to attend/support meetings, seminars, exhibitions, visit to customers and company functions.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

• Handle existing customers – Collaborate with other departments within the company to provide seamless logistics solutions for our customers.
• Provide quotations to customers and follow-up to secure business / activate shipments.
• Coordinating receipt and record of import / export / Cross trade via air or sea shipments.
• Liaising with origin and destination offices / agents for shipments arrangement.
• Liaising with origin and destination offices on air / sea-LCL consolidation program.
• Shipment arrangements / follow-up and provide updates to customers.
• Liaising with other departments, making sure operation runs smoothly.
• Ensuring that shipments are handled smoothly and intermediate issues are solved.
• Ensure all documentation is accurate and up to date, including bills of lading, commercial invoices, and other necessary paperwork.
• Check / collate documents and send them to OPS Team for billing.
• Insurance related matters - purchase insurance, follow-up on claims (if any).
• Provide customers support to Sales persons for their new potential clients when they are out of office.
• Back-up for fellow teammates when they are absent.
• Any other adhoc duties assigned.

Requirements:

• Possess Diploma/Degree in related discipline
• Good knowledge of International Logistics Services
• Minimum 2 years of relevant experience
• Independent and team player with strong self-initiatives and communication skills

5 day work week

Changi South Area

Freight forwarding Co.

Interested candidates, please forward a detailed resume as MS Word format to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063

Responsibilities

• Process accounts payable and accounts receivable transactions accurately and in a timely manner.
• Reconcile bank statements, credit card statements, and other financial records.
• Assist with month-end and year-end close procedures.
• Prepare journal entries and maintain general ledger accounts.
• Assist in the preparation of financial statements and reports.
• Assist with budgeting and forecasting activities.
• Support internal and external audits by providing necessary documentation and explanations.
• Maintain accurate and organized financial records and documents.
• Assist in implementing and maintaining accounting policies and procedures.
• Perform ad hoc financial analysis and reporting as required.

Requirements

• Diploma in the related field.
• Previous experience in accounting or finance roles preferred.
• Fluent in English.
• Basic understanding of accounting principles and concepts.
• Excellent attention to detail and accuracy in data entry.
• Ability to work independently and as part of a team in a fast-paced environment.
• Good communication and interpersonal skills.
• Ability to prioritize tasks and meet deadlines effectively.

Job Summary:

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

Job Responsbilities:

• Promptly handle customer enquiries
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on the various requirements and rates
• Co-ordinate with import and export operations, to ensure accuracy in documentations and invoicing
• Liaise & co-ordinate with airlines / customers / suppliers, to ensure smooth delivery of shipments
• Troubleshoot shipment issues
• Execute airway bills
• Handle both air import and export

Job Requirements:

• Min. ITE with min. 2 years of experience in freight forwarding with airfreight
• Possess excellent interpersonal and technical skills
• Resourceful, result-oriented and able to work under pressure
• Willing to take on challenges
• Able to work night shift

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

Due to the current COVID-19 situation and the escalating visa/travel restrictions in place, we will be prioritizing candidates who are currently based in Singapore and do not require relocation. We will be reviewing the pandemic situation and will adjust our position in accordance and adherence to local authority.

We regret that only shortlisted applicants will be contacted. Thank you for your interest in Bollore Logistics Singapore.

Join the dynamic Asia Client Services team at J.P. Morgan Asset Management and deliver exceptional experiences to intermediary clients as a Client Service Executive. You will service clients across Singapore, Southeast Asia and Global Private Banks, and understanding their unique needs across all asset classes and advocating for them within the firm.

Job Summary:

We are looking for a Client Service Executive with experience working in the servicing and/or financial sector to join our team responsible for delivering exceptional client service to intermediary clients of J.P. Morgan Asset Management in Singapore, Southeast Asia and Global Private Banks, with the potential to expand their responsibilities to servicing the broader region/client segment.

As the primary point of contact for our intermediary clients, Client Service Executive is required to have an in-depth understanding of clients’ requirements across all markets, locations, client entity types and investment requirements. Also, Client Service Executive supports from the initial point of onboarding to ownership of legal agreement execution, client acceptance on AML KYC processes in accordance with the regulatory requirements, account operational set up, and every downstream consideration such as fees, reporting, regulatory-required notifications set up on behalf of and within the context of the larger firm.

Successful candidate will report to Singapore’s Funds Client Service Manager and is required to collaborate with Client Advisors, Compliance, Service Delivery, Operations & Onboarding, Chief Administration Office in both Asia and Europe.

Job Responsibilities:

1. Act as day-to-day client service contact point for our intermediary clients including banks, asset managers, insurance companies and global platform distributors.

2. Manage client on-/off-boarding, KYC and account related changes according to the internal and regulatory requirements.

3. Liaise between clients and the internal teams to resolve any queries on client instructions and dealing related activities.

4. Ensure client impacting fund changes and associated notification is prepared and communicated to the clients and relevant stakeholders timely.

5. Takes initiative in identifying and driving opportunities to streamline or enhance team efficiency.

6. Communicate significant client issues internally and document/escalate as appropriate.

7. Work hand-in-hand with project team on client impacting business and regulatory driven projects and initiatives.

Required qualifications, capabilities and skills:

1. Bachelor’s degree in any discipline.

2. Minimum 4 years of experience at Asset Management firms, Private Wealth Management firms or other relevant Financial Institutions, and background in client service.

3. Strong knowledge of the Asset Management business, well-versed across all asset classes and investment products.

4. Experience in account opening, client onboarding, operational support, issues management, understanding of compliance and regulatory complexities in Asset Management business.

5. Demonstrate keen interest in financial markets, industry and regulatory news.

6. Dynamic and independent team player who possesses strong interpersonal and communication skills in delivering exceptional client services, showcasing the ability to proactively engage multiple stakeholders at all levels of seniority to meet strict timelines and operate with strong sense of ownership and urgency.

7. Ability to work independently and with teams. Strong organizational and prioritization skills are required alongside effective judgement from risk and escalation perspectives.

8. Experience in handling contract negotiation and review.

Preferred qualifications, capabilities, and skills:

1. In-depth knowledge of Singapore’s Fund industry and experience in insurance sector is preferred.

2. Experience in Singapore’s registered and restricted fund types, Luxembourg’s Sicav funds, Asia and/or European transfer agents is preferred.

3. Strong knowledge in global platform distributor’s operating models is beneficial.

4. Professional qualifications such as SFA (Securities and Futures Act) and/or FAA (Financial Adviser Act) is an added advantage.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=58357a4b333295cc091676a206178895