Total 69,111 Manager customer service manager job vacancies in Singapore

Job Summary

• Stable career progression
• Salary package includes AWS + 2 - 3 months performance Bonus +
• Central workplace location

Job Responsibilities

• Lead HR operational activities, guide, train and develop the team on the daily activities of the HR operations team.
• Implement new company policies and develop processes and systems that support HR operations’ needs.
• Design, monitor, and improve HR processes, policies, and technologies regularly from a people centred perspective.
• Develop training materials, communications plan and engage with all stakeholders to ensure changes are well implemented.
• Be a point of contact for employees in the business and provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Lead and/or participate in NUHS, MOM, MOH, MOHH, AH, HR projects, events, committees as and when assigned or appointed.

Requirements

• Degree in Human Resource Management or equivalent from a recognized university
• Sound knowledge of Employment Act and Labour Laws
• Prior relevant experience in HR operations and generalist work or Shared Services is required
• Experience leading a HR team is advantageous

Chua Pei Jie (Emily)
Registration Number: R24125061
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Description

• You will be part of the Group Tax team based in Singapore overseeing the full spectrum of tax matters
• Responsible for the group’s direct tax, indirect tax and transfer pricing matters
• Responsible for tax compliance and tax reporting of the group, including review or preparing tax returns, where appropriate
• Coordinate or prepare transfer pricing documentations for the group to ensure the compliance of transfer pricing regulations
• Assist with research and implementation of various tax initiatives which includes working closely with stakeholders to understand the tax impact of business operations and ensure that tax needs are identified, considered and communicated
• Manage tax audits with close collaboration with finance teams
• Participate in ad-hoc projects

Requirements

• Bachelor's Degree in Accountancy, Finance or related fields
• CPA / CA or advanced taxation qualification is preferred
• Minimum 4 years of relevant experience preferably in a tax function in a Big 4 firm and/or relevant tax experience in a MNC
• Strong technical knowledge of direct and indirect taxes and transfer pricing regulation
• Experience in handling cross-border taxes and transfer pricing is preferred
• Excellent interpersonal, verbal and written communication skills
• Able to manage project independently

Retail Operations Manager/ Assistant Branch Manager (Retail)

Overview

The Retail Operations Manager/ Branch Manager is required to oversee the operations of supermarket stores in Singapore. He/ She is responsible in overseeing and managing the supermarket's operations, inventory requirements and sales level.

Responsibilities

• Demonstrated the ability to handle Retail Branch Operations.
• Experience in overseeing and managing the Retail Operations as a whole.
• Experience in handling the Branch's Sales Figures and inventory requirements.
• Good in handling Stock and Operational expenses.
• Strong communication skills and good in liaising with internal departments.

Requirements

• Strong experience in managing the operations of Retail Operation Stores.
• Good in handling the Stocks Inventories, Operational Expenses and Inventories.
• Good in managin Retail Branch Operation and Store Management experience.
• Possess min. 4 years of Retail Branch Operations experience.
• Min. Degree, Diploma or ITE qualification holders in any discipline.
• Experience in managing/ leading a team of staff.
• Possess good Retail, FMCG or Supermarket industry domain.
• Locations available island-wide

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our client is one of the leading player in real estate industry. They are looking for an Assistant Finance Manager/ Finance Manager to assist their team for the next phase of their business. They are located in South, easily accessible.

Responsibilities of Assistant Finance Manager/ Finance Manager:

• Review journal entries, financial statements, and performance evaluations of properties.
• Strengthen internal controls and coordinate with auditors on statutory audits.
• Develop and monitor annual budgets and cash flow forecasts.
• Ensure tax compliance and coordinate statutory filings with company secretaries and legal teams.
• Review lease agreements, calculate rent escalations, and ensure accurate billing/collection.

Requirements:

• Min Degree with accounting or any relevant field
• Min 5 to 8 years of working experience in property, real estate or similar industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

• Serve as the Test Manager, comprehensively understanding business requirements for the Core Banking System, Fund Transfer, and other related banking systems, ensuring all testing in alignment with the requirements
• Responsible for conducting IT software testing
• Collaborate closely with various stakeholders to ensure effective and efficient teamwork throughout the testing process.
• Key stakeholders include: End users, system development teams, and back-office departments from the head office Test support teams from other IT vendors and Offshore vendors

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field with a minimum of 5 years of experience supporting IT project test phases within the banking sector.
• Experience in IT software testing, with prior experience as an IT professional in a banking or financial institution will be advantageous.
• Lead the creation of test plans and test definitions for banking IT systems, demonstrating knowledge in software quality management including software testing methodologies, including the creation of test plans, test documentation, execution of test cases, and analysis of test results.
• Experience in managing risk and control processes, including timely escalation and resolution of significant issues to management.
• Proven experience in collaboration, teamwork, and strong leadership in managing stakeholder relationships.
• Demonstrated project engagement skills, including the preparation and presentation of regular reports and documentation, effective communication of project status and progress to stakeholders and IT teams, and alignment with business priorities.

Work location: Changi Business Park (One@ Changi City)

To apply, please visit www.gmprecruit.com and search for Job Reference: 24771

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

• Serve as the Test Manager, comprehensively understanding business requirements for the Core Banking System, Fund Transfer, and other related banking systems, ensuring all testing in alignment with the requirements
• Responsible for conducting IT software testing
• Collaborate closely with various stakeholders to ensure effective and efficient teamwork throughout the testing process.
• Key stakeholders include: End users, system development teams, and back-office departments from the head office Test support teams from other IT vendors and Offshore vendors

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field with a minimum of 5 years of experience supporting IT project test phases within the banking sector.
• Experience in IT software testing, with prior experience as an IT professional in a banking or financial institution will be advantageous.
• Lead the creation of test plans and test definitions for banking IT systems, demonstrating knowledge in software quality management including software testing methodologies, including the creation of test plans, test documentation, execution of test cases, and analysis of test results.
• Experience in managing risk and control processes, including timely escalation and resolution of significant issues to management.
• Proven experience in collaboration, teamwork, and strong leadership in managing stakeholder relationships.
• Demonstrated project engagement skills, including the preparation and presentation of regular reports and documentation, effective communication of project status and progress to stakeholders and IT teams, and alignment with business priorities.

Work location: Changi Business Park (One@ Changi City)

To apply, please visit www.gmprecruit.com and search for Job Reference: 24771

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Assistant Manager / Manager (Engineering Dept)

• Salary: $5,000 – $8,000
• Working Hours: 5 Days, Monday to Friday: 8am to 5pm
• Working Location: Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport)

Responsibilities

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine
• inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies

Requirements

• At least Degree in Mechanical Engineering / Chemistry or equivalent
• 5 to 10 years of relevant working experience in Chemical Industry
• Strong knowledge of chemical plant management and ESH regulations

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Audit experience and consolidation reporting at group level is a must.
• Has experience doing full sets of accounts.
• Added tax computation exp is a plus (but not a must)

Our client is a global shipping MNC (based in town and is around 8 min walk from the nearest MRT station in town). The co allows for a WFH arrangement up to 2 times a week (after the employee completes the probation period).

Summary: As an Assistant Accounting Manager, you will be responsible for overseeing group of companies accounting functions at the group accounting level. This includes statutory compliance (Audit, Tax, etc.) and reporting to upper management. You will also handle ad hoc projects involving business expansion and accounting system enhancement.

Employment Type: Permanent

Reports to: Accounting Manager

Role and Responsibilities:

• Drives the preparation of group financial statements as well as entity financial statements of the companies within the group in accordance with IFRS and SFRS.
• Liaises with the Auditor on audit issues and their resolutions.
• Prepares GST report, income tax schedules and review income tax computation prepared by tax agents.
• Compiles and submits periodic management reports.
• Prepares annual budget/quarterly forecast.
• Performs bookkeeping.
• Oversees certain companies’ manpower and administrative expenses.
• Oversees the Group’s agency business.
• Provides required assistance to Group Accounting Manager when needed.
• Participates in ad hoc projects.

Requirements:

• Possess a Bachelor’s degree in Accountancy, or similar specialization from a recognized university.
• Around 3 to 7 years of total experience.
• Audit experience and consolidation reporting at group level is a must.
• Has experience doing full sets of accounts.
• Added tax computation exp is a plus (but not a must)
• Has good interpersonal and communication skills. Has the ability to work as a finance business partner in a group accounting role.
• Hands-on
• Proficiency in the English language, both verbal and written.
• Open to working some occasional long hours (to clear backlog) at times

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 10 October 2024

Identify demand and potential markets for products and services that the organization may offer. Also, to plan fresh programs to generate new interest in products & services.

Work in tandem with directors, finance, sales, and other staff to develop strategies and materials to acquire and retain customers.

Expected to direct programs that combine advertising with purchasing incentives and target them to customers in media, in displays, or at events to increase sales.

Contribute to growing brand awareness and developing brand loyalty programs.

Coordinate with product development, sales staff, and public relations to help organization maximize profits and market share while ensuring customer satisfaction.

Role

The Assistant Warehouse Manager is the overall lead responsible for all work activities, business planning and performance of the assigned SSW site. The Assistant Warehouse Manager reports directly to the Manager, Operations and is accountable for other business responsibilities to be assigned within a matrix reporting structure.

Responsibilities

• Accountable for overall site-level business performance, including operational and financial performance
• Responsible for operational planning for routine business and operational activities, including inbound/outbound work, order management, customer relationships, issue escalation and problem solving
• Lead team of Supervisor, Customer Service and Warehouse Assistants at site, responsible for their work performance, training and annual appraisal
• Manage site-level direct costs, budget and P&L; prepare revenue forecasts, drive volume and activities as part of revenue generation
• Manage, plan and use resources for optimal business outcomes; labour, equipment, facility, etc.
• Meet or exceed internal and customer KPIs, especially level of customer service and customer satisfaction
• Work with other SSW departments to deliver functional goals and initiatives e.g. Safety, Security, HR practices, Facility Maintenance, IT system, Billing/Invoicing and Procurement, ISO certification, etc.
• Effectively communicate and implement company initiatives, policies and SOP at site
• Ensure clean, hygienic working and warehouse conditions at all times
• Ensure proper care of equipment
• Implement cost savings initiatives
• Conduct daily tool-box briefings, end-day debriefing
• To be based at individual site
• Represent site as Member of SSW Safety Committee

Requirements

• ‘O’ levels or Diploma, preferably in Logistics or Supply Chain discipline
• Minimum 3 years of relevant experience in a 3rd Party Logistics (3PL) or supply chain industry, preferably in logistics project implementation, operations or related role
• Sound knowledge of logistics and supply chain operating processes
• Excellent problem-solving and time management skills with ability to work under pressure, multi-task, prioritize and adhere to strict timelines
• Ability to work and interact effectively with stakeholders from multi-functional and diverse background
• Strong communicator and team-player, demonstrate initiatives and ability to lead
• Skills & experience considered advantageous
• Proficiency in Microsoft Office, internet, web-based and specific job-related software such as MS Project, MS Visio.
• Well exposed to logistics related software and system, e.g. WMS, TMS, Visio, etc.

Additional Notes

5 Days work week

Working Hours:

Monday to Thursday 8.30am to 6.00pm

Friday 8.30am to 5.30pm

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• 
  • Salary: $4500 - $5000
  
  
  
  Job Responsibilities
  
  • Clearly communicate project expectations to team members and stakeholders
  • Collaborate with the drafting department for the preparation, submission, and approval of shop and as-built drawings
  • Schedule, plan and execution of new projects.
  • Organizing and motivating a project team (tender to completion).
  • Oversee the construction team and planning of project budgetary.
  • Manage manpower activity and resource planning.
  • Conduct performance assessment for all assigned teams under your care.
  • Conduct bi-weekly or monthly (where applicable), management the execution of construction works, including monitoring work progress and quality and progress reports.

Job Requirements
- Relevant working experience in Electrical Project.
• Diploma in Electrical Engineering or trade cert.
- experience in leading construction projects from initiation to closure.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities

• Secure deals with enterprise client for products & services such as Cybersecurity & Cloud Services, IT Resource Outsourcing, IT Infrastructure, Managed Print, IP Telephony and Security and Physical Door Access systems.
• Manage enterprise accounts to ensure customer satisfaction and build deepening business relationships.
• Meet holistic IT needs of existing clients to grow total services rendered.
• Lead and facilitate meetings/ presentations with clients at all levels to gather accurate IT requirements and present the companies offerings.

Job Requirements

• Bachelor's Degree from a local Singapore university in any discipline.
• Quick learner who thrives in a fast paced environment and aspires to be in the tech industry.
• 2 or more years experience in B2B corporate sales with a proven track record of success.
• Comfortable with people at all positions, including C-level executives.
• Strong presentation and communication skills.

Our Client

• Well establish engineering company

Highlights

• Supportive team culture and work environment
• Excellent career progression
• Competitive salary package

Job Responsibilities

• Develop and implement the communication plan based on PESO model (paid, earned, shared and owned) to increase company’s brand awareness.
• Manage and maintain online and offline media relationship which includes respond to media enquiry, conduct media interview etc.
• Draft and review content for various media platforms.
• Support and uphold the corporate identity and branding efforts.

Job Requirements

• Diploma or degree holder in Mass Communication/ Public Relation or relevant discipline.
• 6 -8 years of relevant working experiences in public relation with proven track record.
• Good team player and communication skills.

Interested Applicants, please click on Apply NOW or email your latest cv to joey.chan(at)paradigmrecruitment.com.sg.

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R22110985

EA License No: 21C0434

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

・At least 5 years of management experience in the food and beverage industry

・Minimum Diploma with franchise knowledge

・Strong willingness with GRIT to learn & have new challenges & exciting experiences in diverse & tough situations for personal career growth

・Sense of ownership

・Resilience

・Visionary Leader

・Goal-driven Problem Finder & Solver

・Curious & Humble Learner

・Fact-oriented & Precise analyser

・Proactive Thinker & Doer

・Creative Solution Provider & Doer

・Never Give Up Mentality Coacher & Teacher

・Good communication and interpersonal skills

・Agility

・Understand & Master the Hoshino brand in many aspects as a future brand ambassador to explain & guide overseas franchisees.

・Pass the assessment of kitchen & bar within 3～4 months.

・Pass the assessment of Certified Trainer within 6～7 months

・Lead one outlet as OIC to build up a "Happy Cycle" outlet achieving KPIs in all areas, EX, CX, & Financial Results within 9 months.

・3 months: Diverse kinds of training with internal active & hands-on projects including supporting our overseas businesses to solve our REAL issues on ground.

・After 1 year intensive training including some projects we will give the confirmation then assign as overseas development manager.

Details:

・48 hours per week 6 off days per month

・Up to 75% Staff Discount and other medical benefits

・Remuneration Package base on experience and qualification

・Attractive monthly performance incentives, strech goal bonus, allowances

F&B cultures after the selection process.

Company Profile

This is a multinational consumer goods corporation. We are looking for people who will take on a senior role with broader responsibilities in supporting the financial operations of the manufacturing sites. You will conduct detailed financial analyses, manage fixed assets, and oversee site governance and stewardship activities. Your expertise in financial analysis, budget management, and collaboration will contribute to effective financial operations and decision-making at the plant level.

Job Descriptions

• Conduct detailed financial analyses to support decision-making and identify cost optimisation opportunities.
• Manage medium sized projects to drive the business.
• Monitor fixed assets and ensure accurate accounting records.
• Oversee site governance and stewardship activities to maintain compliance with financial policies.
• Collaborate with cross-functional teams to align on financial objectives and drive performance improvements.
• Assist in budget management for the manufacturing site.
• Provide financial insights to support strategic planning and decision-making.
• Mentor and develop junior members of the team.
• Contribute to continuous improvement initiatives within the finance function.

Qualification & Experience:

• Bachelor's degree in Finance, Accounting, or a related field (advanced degree preferred).
• 5+ years’ experience in financial analysis, budgeting, and cost management.
• Strong analytical skills with expertise in financial modelling.
• Advanced skills in Excel and other data analysis tools.
• Excellent communication skills with the ability to present complex financial information effectively.
• Strong leadership skills with the ability to influence stakeholders at all levels.
• Detail-oriented with strong problem-solving abilities.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

About the team

The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex’s mission to empower businesses globally.

What you’ll do

1. Someone who enjoys ‘getting things done’ and finds ways to drive tangible outcomes
2. A strategic thinker and analytical in your approach to developing strategies
3. Success-oriented and hold yourself accountable for delivering key outcomes
4. Someone who works collaboratively with people at all levels and across functions and cultures
5. Someone with the ability to synthesize and communicate in a simple but effective manner

This role is based in Shanghai, Hong Kong Or Singapore.

Responsibilities:

1. Identify and drive strategic projects around Airwallex’s financial crime risk mitigation framework
2. Take a data driven approach to problem solving
3. Work across functions to ensure stakeholder alignment and deliver desired outcomes
4. Prepare and update materials covering divisional performance and project progress, highlighting progress towards goals, key risks and dependencies
5. Handle special projects and ad hoc incoming requests, including deep dives on issues identified by leadership or functional teams

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

1. 6-8 years of experience, preferably with a fast growing tech startup or top-tier strategy/management consulting or equivalent
2. Strong analytical skills and experienced in SQL
3. Strong problem solving skills essential
4. Exceptional stakeholder management and influencing skills
5. Self-starter that can identify and prioritize opportunities to focus on
6. Good understanding of global compliance risk (Anti-money laundering, Sanction etc.)
7. Excellent written and verbal communication and presentation skills
8. Bachelor’s degree or equivalent

Preferred qualifications:

Technology, financial services and/or experience in a high growth environment is advantageous

#beijing, #guangzhou, #hongkong, #shanghai, #shenzhen, #singapore

• Develop PR Strategies: Create comprehensive public relations strategies to improve brand image and public perception.
• Media Relations: Build and maintain relationships with journalists, influencers, and media outlets.
• Crisis Management: Manage crisis communication, addressing negative publicity, and formulating appropriate responses.
• Press Releases: Write and distribute press releases, media kits, and promotional materials to highlight company achievements or announcements.
• Event Planning: Organize and oversee public events, conferences, and promotional activities to enhance brand awareness.
• Internal Communication: Ensure consistent messaging across all internal communication channels, including employee newsletters and updates.
• Monitor Media Coverage: Track media coverage, analyze PR performance, and report on the impact of communication efforts.
• Social Media Management: Oversee the company’s social media presence, ensuring it aligns with PR goals.
• Stakeholder Communication: Liaise with key stakeholders (investors, customers, partners) to maintain a positive company image.
• Content Creation: Produce content such as speeches, blog posts, and presentations for company executives.
• Reputation Management: Proactively manage the company’s reputation by addressing potential risks and maintaining positive public perception.
• Collaboration with Marketing: Work closely with the marketing team to ensure PR strategies align with broader marketing campaigns.
• Brand Ambassador Training: Train company spokespeople and brand ambassadors on how to represent the organization effectively in public.
• Market Research: Conduct market research to understand public opinion and sentiment about the company.
• Budget Management: Manage the PR budget, allocating resources efficiently to achieve maximum impact.
• Community Engagement: Build relationships with the local community and manage corporate social responsibility (CSR) initiatives.

About inline

inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney and the cities in the US. For people with solid professional skills and talent, who are highly motivated to expand their career and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend inline for the next thousand partners at a rapid pace.

We're looking for an aggressive, high-energy, and result-driven business developer, who has 2-3 years of experience at Saas company, and enjoys challenges and growth in a fast-moving environment. You will work closely with the team and restaurant partners, to drive revenue and maximize the value to your restaurant partners!

The opportunity:

Seeking a candidate with experience in closing deals, energetic and having the hunter mentality to achieve targets and exceed expectations given to them. This position will be based in Singapore. The key focus of this role is to build the market and position the company to achieve financial growth, increase merchant base, implementation of accounts and be part of our growing team.

Duties and Responsibilities:

• Develop and execute strategic business development plans to achieve revenue targets
• Manage and mentor the business development team, fostering a culture of collaboration and high performance
• Identify and pursue new business opportunities with high-end restaurants, hotel groups, and hospitality chains
• Build and maintain relationships with key decision-makers in the hospitality industry
• Utilize Salesforce to manage client relationships and track sales activities
• Create and analyze reports and dashboards in Salesforce to gain insights into business performance and identify growth opportunities
• Collaborate with cross-functional teams to ensure smooth client onboarding and implementation
• Analyze market trends and provide competitive intelligence to inform product development
• Represent the company at industry events and conferences

Skills and Requirements:

• 5+ years of B2B sales or business development experience, preferably in restaurant technology or SaaS
• Proven track record of meeting and exceeding sales targets
• Experienced in data-driven decision making and performance analysis
• Strong network within the hospitality industry in APAC
• Excellent communication and negotiation skills, with the ability to engage C-level executives
• Data-driven approach to decision-making and problem-solving
• In-depth understanding of the restaurant industry's challenges and needs
• Fluency in English; proficiency in other Asian languages is a plus
• Willingness to travel frequently within the region

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Responsibilities:

• Work closely with the Project Manager to ensure that the project milestones are met, and coming out with the detailed schedule with the tasks, dates and duration
• Work closely with Pre-sales team to review their design, scope and effort estimation for new opportunities
• Lead a team of Technical resources in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications, ensuring reliability, scalability, and performance.
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Implement performance tuning strategies to enhance the efficiency and responsiveness of cloud-based systems.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to cloud PS teams.
• Mentor team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• 15 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred and may be required depending on the role.
• Demonstrated experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Candidates should be proficient in one or more cloud platforms such as AWS, Azure, or Google Cloud.
• Strong understanding of cloud architecture principles, including compute, storage, networking, and security concepts. Experience with cloud-native services and technologies is highly desirable.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef. Ability to define infrastructure resources declaratively and manage them programmatically.Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and requirements.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd