Total 69,500 Manager customer service manager job vacancies in Singapore

Duty Manager | Hotel Service Manager | 5 Days | Up to $3,5k | Tanjong Pagar

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

The Customer Voice & Insights Manager plays a critical role in championing the customer perspective.

This role is responsible for gathering, analysing, and interpreting data to provide actionable insights into customer behaviors, needs, and preferences.

The ideal candidate must have a strong background in data analysis and interpretation, customer research, and experience working with cross-functional teams to drive customer-centric decision-making and culture.

Insights from this role will enhance customer experiences at sales and service delivery touchpoints, inform product development, and support targeted marketing strategies.

The individual will be part of the Singtel's Enterprise Marketing & Innovations team.

Make an Impact by:

Customer Data Research & Analysis

• Uphold the governance & integrity of the Customer Experience practice ensuring consistency, quality, and alignment with Singtel’s values and customer expectation.
• Manage research partners to deliver customer experience (CE) research for the Enterprise Segment, ensuring accuracy, quality and timeliness of insights derived from unfiltered, genuine customer voices.
• Monitor and analyse key metrics such as Net Promoter Score (NPS) & Overall Experience (OE) scores to provide insightful analysis and identify areas of improvements.
• Drive targeted NPS and OE related to sales and delivery services.
• Drive, lead and engage relevant stakeholders to establish improvement actions, both at strategic and operational levels. Incorporate feedback loops to regularly review metrics and follow-ups on improvement actions.
• Drive annual CE target-setting exercise. Continuously improve the target setting framework to ensure it stays relevant to the transforming business structure and model to drive and ensure a sustained customer-centricity mindset across the organization.
• Lead quarterly review sessions with senior management to present customer experience insights and improvement action plans in tight partnership with appointed agency partner.
• Implement rigorous data governance protocols to maintain the quality and security of customer data.
• Support market intelligence and insights research initiatives to deeply understand customer needs, behaviours, and preferences by collecting, analysing, and synthesizing customer data across various touchpoints.

Continuous Improvement

• Conduct periodic review of existing research programme (e.g. questionnaires, survey methodologies, etc.) to ensure it stays up to date with industry best practices and implement necessary improvements.
• Drive any tender or RFQ exercises, where relevant, according to Singtel’s procurement guidelines to select the most suitable research partners.

Skills for Success:

• Degree in Business or Arts & Social Science
• Minimum 5-7 years of relevant experience, preferably in ICT or customer experience market research industry
• Strong analytical skills and ability to draw insights from research and translate to action planning for improvement leveraging deep experience in data interpretation and research methodologies
• Ability to manage complex and competing priorities, conflict management and resolution skills required
• Experience in managing cross-functional project
• Abilities to engage at senior management level and yet able to move the working levels
• Proficiency in tools like Excel, SQL, and data visualization platforms (e.g., Tableau, Power BI).
• Good to have experience in synthesising insights from various data sources, including customer feedback, usage data, CRM, and third-party research.
• Good to have experience in translating data into actionable recommendations to improve customer experience, enable sales pursuits and guide product roadmap development & innovation
• Good to be familiar with Medallia dashboard
• Good to be Certified Customer Experience Professional (CCXP)

- liaise with clients/potential clients for account opening

- maintain existing account and weekly updates into customer relations system

- advise clients on monthly promotions

- sourcing of new clients

- sourcing of new projects for the company

- providing weekly updates to general manager on customer status

Work Location: Ang Mo Kio

Responsibilities:

• Work closely with the Project Manager to ensure that the project milestones are met
• Work closely with Pre-sales team to review design, scope and effort estimation for new opportunities
• Lead a team in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.

Requirements:

• 10 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred and may be required depending on the role.
• Experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Proficient in cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of cloud architecture principles, including compute, storage, networking, and security concepts.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Experience in leading a team of technical resources
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Main Duties and Responsibilities

• Support SAP (FICO, MM, PS, Ariba) & budgeting systems
• Identify and address operational inefficiencies, conflicting business practices and integration issues, recommending suitable alternatives
• Deliver project deliverables, service requests according to given project schedule and with quality
• Able to take lead in project assignments and manage its scope and key stakeholders
• Able to handle interfaces from non-SAP system to SAP modules & vice-versa.
• Manage business users and analyze business requirements.
• Drive good project management practices and governance within the IT team
• Able to develop user guide and conduct training for staffs when required

Requirements

• Bachelor’s degree in Information Technology or equivalent field with at least 5 years of SAP Finance techno-functional experience and strong Microsoft Excel skills.
• Functional and Technical Competencies in followin
• Must have: SAP Finance/MM/PS modules.
• Good to have: SAP ABAP and Adaptive Planning (Workday)

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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• Position : Project Manager (Construction / Interior Design/ Furniture Industry)
• Location : Toa Payoh Industrial (Bus stop nearby)
• Working hours : 5.5 days a week - Monday to Friday from 9am to 6pm / Sat from 9am to 1pm
• Salary (commensurate with experience) : Basic up to $5200 + $300 Transport Allowance if owns a vehicle + Performance Bonus + 14 Days Annual leave
• Duration : Permanent
• Industry : Interior Fit-out Industry

Main Responsibilities:

• Planning/Controlling/Monitoring/Managing & Directing the assigned project resources to best meet project objective.
• Ensures all changes to specifications, work scopes, and drawings are properly documented.
• Efficient management of resources and materials
• Responsible for project and site supervision, attend site meetings, coordination with sub-contractors, suppliers, consultants and clients and all scope of work that is required in the smooth implementation of a successful project development.
• Assist in resolving any issues or challenges that may arise during the project execution.
• Conduct regular site inspections and quality control checks.
• Ensure compliance with safety regulations and industry standards.
• Collaborate with internal teams to ensure successful project delivery.
• Manage material at the construction site to ensure zero wastage and no overstock of material.
• Manage manpower and overtime costs to ensure optimal cost-benefit within or below budget.
• Coordinate and communicate with project teams, subcontractors, and suppliers.
• Ad hoc duties as assigned.

Requirements:

• Min 3 years of relevant experiences in Interior Fit-out Industry
• Minimum higher NITEC / Diploma holders or candidates with relevant experience and proven track records will also be considered.
• Experience in Construction / Interior Design/ Furniture Industry will be an added advantage.
• Able to start work within short notice preferred.

Email to: [email protected] or call me at: 6398 5689 for more information.

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Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities:

• Manage the team to provide quality support services to customers and ensure that issues and enhancements are addressed promptly and effectively.
• Act as coach and mentor to team members, define standards, monitor performance and provide leadership.
• Translate management strategic initiatives into objectives for team members.
• Establish working relationship with assigned customer accounts and understand thoroughly the customer’s issues and needs.
• Communicate requirements to development or support team to ensure timely address of customer needs.
• Monitor customer issues through working with the rest of IT and communicating the resolution plan to customers.
• Solicit customer feedback and communicate any complaints to the IT management so that they can be addressed.
• Manage projects as assigned from time to time.
• To plan and execute continuous improvement for applications reliability, performance and enhancements.

Requirements:

• Excellent working knowledge of Applications and account management skills.
• Business Operation knowledge is required.
• Working knowledge of robotics preferred.
• Power builder Programming, Exceed WMS and/or FAMS
• Able to communicate ideas effectively.
• Good customer relationships.
• Able to work under pressure, and must be results -oriented.
• Analytical and meticulous in his work.
• Able to multi-task.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

[Job ID: 763640]

Responsibilities:

• Aligning IT strategies with overall business goals and analyze business requirements and technological trends to develop strategic IT plans that enhance efficiency, productivity, and competitiveness.
• Responsible for managing resources such as budget, personnel, and equipment efficiently. This involves allocating resources effectively to projects, ensuring that projects stay within budget, and optimizing resource utilization.
• Lead and supervise a team of IT professionals, including system administrators, developers, analysts, and support staff. Provide guidance, support, and mentorship to ensure that the team operates cohesively and efficiently.
• Oversee various IT projects, from conception to completion. This includes defining project scope, setting timelines, allocating resources, monitoring progress, and ensuring that projects are delivered on time and within budget.
• Work with external vendors and service providers to procure software, hardware, and services. Evaluate vendor proposals, negotiate contracts, and manage vendor relationships to ensure that the organization receives the best value for its investment.
• Responsible for ensuring the security of the organization's IT infrastructure and data. This involves implementing cybersecurity and security measures, such as firewalls and encryption, monitoring for security breaches, and ensuring compliance with relevant regulations and standards.
• Evaluate new technologies and assess their suitability for the organization. Oversee the implementation of new systems and technologies, ensuring a smooth transition and minimal disruption to business operations.
• Oversee the provision of technical support to end-users and ensure that their IT needs are met. Organize training programs to educate users about new technologies and best practices.
• Identify and mitigate risks related to IT systems and infrastructure. This includes developing disaster recovery and business continuity plans to ensure that critical systems can be restored in the event of a disruption.

Job Requirements:

• At least 10 years of relevant working experience is required.
• Degree in Computer Science / Information Technology or equivalent.

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EA License no.: 07C5771
EA Personnel Reg. No.: R22107257
EA Personnel Name: Li Wai Chun

[Job ID: 779575]

Responsibilities:

The Automation Project Manager is responsible for leading and managing automation projects from initiation through completion. This role involves working closely with cross-functional teams to ensure that automation solutions are delivered on time, within scope, and within budget. The Automation Project Manager will also oversee the deployment of automation technologies, manage project risks, and ensure that all project milestones are achieved.

1. Project Planning and Management:Develop detailed project plans, including scope, timelines, resource allocation, and budgets.
   Define project objectives, deliverables, and success criteria.
   Coordinate and manage project activities to ensure timely and successful completion.
   
2. Stakeholder Communication:Act as the primary point of contact for all project-related communications.
   Provide regular updates on project progress, risks, and issues to stakeholders and senior management.
   Facilitate meetings and presentations to review project status and address any concerns.
   
3. Team Leadership:Lead and mentor project teams, including automation engineers, analysts, and other relevant personnel.
   Assign tasks, set expectations, and monitor team performance.
   Foster a collaborative and productive work environment.
   
4. Technical Oversight:Oversee the design, development, and implementation of automation solutions.
   Ensure that automation technologies align with organizational goals and standards.
   Collaborate with technical teams to troubleshoot and resolve technical issues.
   
5. Risk Management:Identify potential project risks and develop mitigation strategies.
   Monitor project risks and implement contingency plans as needed.
   Ensure compliance with all relevant regulations and standards.
   
6. Budget and Resource Management:Develop and manage project budgets, including tracking expenses and ensuring cost control.
   Allocate resources effectively to meet project requirements.
   Ensure that projects are delivered within budget constraints.
   
7. Quality Assurance:Implement quality assurance processes to ensure that automation solutions meet established standards and requirements.
   Conduct post-implementation reviews to assess project success and identify areas for improvement.
   
8. Documentation and Reporting:Maintain comprehensive project documentation, including project plans, status reports, and technical specifications.
   Prepare and present reports on project performance, outcomes, and lessons learned.
   
9. Any other ad hoc duties assigned

Requirements:

[Must]

• Proven experience managing automation or robotics projects, preferably in warehouse or supply chain environments.
• Strong knowledge of autonomous technologies, including AGVs and robotic systems.
• Able to travel overseas when required (Asia & Middle East markets) (less than 6x a year)
• Excellent organizational and leadership skills, with the ability to manage multiple projects simultaneously.
• Familiarity with safety and quality control protocols within industrial or warehousing environments.
• Strong problem-solving and communication skills, with the ability to manage stakeholders effectively.
• Proficiency in PM software and tools

[Advantage]

• Relevant certs eg PMP, Six Sigma

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We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

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EA License no.: 07C5771
EA Personnel Reg. No.: R22107257
EA Personnel Name: Li Wai Chun

• Market Entry Strategy: Develop and execute market entry strategies for China, leveraging legal expertise to navigate regulatory requirements and optimize market penetration.
• Partnership Development: Identify, negotiate, and establish strategic partnerships with educational institutions, corporations, and government entities in China, ensuring alignment with company objectives and legal standards.
• Legal Compliance: Ensure all business activities comply with Chinese laws, regulations, and company policies, providing legal advisory support as needed.
• Sales and Revenue Growth: Drive revenue generation through effective sales strategies, pricing models, and contract negotiations, utilizing legal expertise to draft and review agreements.
• Competitive Analysis: Monitor competitive activities, market trends, and legal developments to anticipate changes and maintain competitive advantage.
• Stakeholder Management: Serve as the primary liaison for stakeholders in China, fostering strong relationships and delivering exceptional customer service.

Duration: 3 months (Convertible to Perm)

Location: Ang Mo Kio

Working Hours: 5.5 days per week

Responsibilities:

• Responsible as Overall on site in-charge for property management services under the contract with the client
• Responsible for smooth building/facilities management operation including developing guidelines/SOP and advise Client with options available and best resolution based on requirements, Client practices and site circumstances
• Responsible for incident control, management, activation of rightful parties for incident response and timely reporting/escalation
• Responsible for maintenance and upgrading activities including power shutdown for High Tension/Low Tension HT/LT serving/genset load test, cyclical replacement works from planning, execution till defects closure
• Responsible to advise Client and make recommendation ensuring its maintenance regime by contractors is timely, appropriate and adequate and licenses renewal / authorities’ submission are in compliance with latest authorities’ requirements, Acts, Regulation, Singapore standards, Code of Practices
• Responsible for preparation of annual OPX/CAPEX Budget, its control and monitoring

Requirements:

• Degree in Electrical Engineering / Mechanical & Air-conditioning Engineering or equivalent
• At least 8 years of relevant experience in managing similar facilities and data centre facilities, with three (3) years managerial roles in similar project scale and competent to handle key building infrastructure systems, and FM200, VESDA, CRAU, BMS
• Compulsory certification: bizSAFE Level 2, CERT training/ WSQ Respond to Fire & HazMat Emergency and WSQ Implement Incident Management Process.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Working Hours- Mon to Fri: 8.00am - 5.10pm

Working Location : Pioneer Mrt (Company provided at location like AMK, TPY, Woodlands, Tampines, Bedok,CCK and etc)

Permanent Role + VB + 21 AL

JOB Description

Strategic

1. Perform Spend Analysis to support sourcing strategy and annual plan development for company

2. Perform study of supply market intelligence (market, vendor, product, commodity, etc) for company

3. Drive procurement cost reduction initiatives within company

Operation

1. Conduct tenders in accordance to Division and make recommendations to Tender Committee

2. Understanding and influencing sourcing project / business requirements. Identify opportunities that focus on cost reductions, efficiencies/quality improvements, risk mitigation, industry and supply trends and shifts in technology

3. Supplier Classification, Relationship Management and contract management

Responsible Sourcing

1. Supplier assessment and due diligence: Conduct assessments and audits of current and potential suppliers to evaluate their compliance with ethical, social, and environmental standards. Identify risks and areas for improvement and collaborate with suppliers to drive corrective actions.

2. Supplier performance monitoring: Establish metrics and key performance indicators (KPIs) to evaluate supplier performance in responsible sourcing. Regularly monitor and evaluate supplier performance, providing feedback and guidance to drive continuous improvement.

Business Process Analyst for AX/D365

System evaluation and enhancement: Assess the effectiveness of current procurement systems and tools. Identify gaps, inefficiencies, and user pain points. Collaborate with IT and procurement teams to recommend system enhancements to improve functionality, usability, and data integrity.

Requirements:

· Minimum Degree in Supply Chain / Business Management or other related field of studies.

· Minimum 8 years’ relevant experience.

· Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW.

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

We regret that only shortlisted candidate will be notified.

K N Tan Registration Number: R1768143 EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: 7YRN12OPT24

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

To responsible, lead and manage full aspects of operation including but not limited to, operations training, manpower management, maximization of sales and minimising losses, customer care relationship management.

To responsible and administer compliance of all company’s policies, procedures, rules, regulations, systems and standard operation procedures.

Handle all service recovery cases including refund and complaints and resolve all complaints, feedback, verification and inquiries in the upmost efficient.

Ensure accuracy of stock levels, transactions and placement of orders and proper storage and maintaining of stock.

Provide all general records, data, statistics and any reports as required by the Management.

Plan and manage the work schedules of team members.

Coach, motivate and provide support to team members to create positive, productive and prosperous working environment.

Roles & Responsibilities

This position has the overall responsibility for the successful conclusion of construction projects. They oversee project managers, who coordinate teams to ensure that work is completed on time and within budget, to a high standard.

The candidate will accomplish these tasks through a team of project managers, who will work with their Project teams, Technical Consultants, Sub-Contractors and to meet clients’ needs. The Project Director provides leadership to strategically manage risk, monitor finances and ensure each phase of work is started or completed on time.

Job Responsibilities: -

· Driving the overall operational and business performance of the Company;

• Collaborating with executive leadership to develop and execute strategic plans for business growth;
• Developing and implementing systems and controls for monitoring operational KPIs;
• Ensuring efficiency of all projects and compliance with statutory and mandatory requirements;
• Monitoring build progress, overseeing finance and ensuring project quality
• Making strategic decisions and providing leadership and direction to project managers to implement those decisions
• Meeting with clients, stakeholders and project managers to report on project progress
• Liaising with clients and building strong working relationships
• Devising cost-effective plans to enable effective project completion
• Managing risks to avoid delays or reputational damage
• Ensuring permits and legal papers are secured ahead of the project
• Managing project managers and enabling them to supervise and manage their own teams
• Working in an office and on a construction site.
• Perform monthly budget cost review and cost monitoring across projects to ensure that cost is well managed and within budget.
• Performs tender adjudication on tender awards put up by Project teams as part of due diligence to ensure prices are competitive and all transactions are done above board with proper justification - to safeguard the company against any possible loss of profits, reputation, etc.
• Conduct analysis and review of tender costings by project tender teams to ensure that all potential risk, specified requirement were adequately addressed and provided for.
• Excellent in facilitating multi-stakeholder (internal and external) engagement.
• Strong communications, consulting, negotiation, and conceptualization skills.
• Excellent organization and time management abilities, with a capacity to handle multiple projects simultaneously.
• Ability to multi-task, quick to adapt and able to work in a fast-paced environment.
• Possess a strong technical background with expertise in the specific industry or field relevant to the projects.
• Proactive self-starter, analytical, self-motivated, high energy and driven yet able to work well within a team and motivate the team.
• Excellent writing, presentation and people engagement skills.

Cost and Procurement

· Accountable for implementing the project procurement strategy

· Be thoroughly familiar with the requirements of the Head Contract and specific packages thereby identifying changes, conflicts, etc prior to them occurring

· Set up in conjunction with the Commercial Manger the budgets and the cost reporting procedures for the project

· Participate in tender interviews for major packages and make sure there is tight coordination between disciplines

Qualifications & Experience

· At least 10 years of working experiences.

· Proven experience in a managerial role, preferably in a similar industry.

· Strong leadership and decision-making skills.

· Excellent analytical, problem-solving, organizational.

· Demonstrated ability to drive business growth and development.

· Excellent communication skills

Job Requirements: -

· Excellent organizational and leadership skills.

• Outstanding analytical and problem-solving skills.
• Flexible and adaptable to navigate in changing environments.

Preferred Skills & Characteristics

· Excellent communication and influencing skills including negotiating and contracting.

· Experience in developing and managing project staff.

· Good level networking and liaison skills and the provide ability to meet deadlines and targets.

· Good team work skills actively

· Involves colleagues across the business, builds the benefits of collaborative working.

· Self-developer – acts as a role model, invests time in their own development and encourages others

Roles & Responsibilities

Typically work for a variety of food establishments, from fast food and casual dining to trendy bistros and fine dining destinations, to ensure that diners have a positive experience. Shall work closely with upper management to implement various policies related to topics such as customer service, staffing, food safety, dress codes, tips and scheduling. Staffing is often the responsibility of the Restaurant Manager with duties including recruiting, hiring, training and evaluating employees for all areas of the restaurant. They typically handle scheduling, time off and payroll for the staff.

Another major part of the job is to oversee smooth operations in all areas, including the front of house, kitchen and bar areas. This might involve assigning Servers to tables, assisting front-of-house staff and helping out in different parts of the restaurant when it’s busy or understaffed. They may also be responsible for managing budgets and placing orders for products and supplies.

Managing a restaurant often means juggling several tasks at once, especially during the busiest parts of the day. Restaurant Managers should have the following qualifications to fulfill the role successfully:

• Previous restaurant experience

• Management or supervisory experience

• Customer service skills

• Training in food safety

• Financial literacy

• Inventory control skills

• Knowledge of restaurant management software

• Ability to handle a fast-paced work environment

A requirement of hold associate or bachelor’s degrees in restaurant management or hospitality management, which can help them handle complex job duties easily. Others may hold a Food Protection Manager Certification or have related degrees that help prepare them for this job. For instance, the Manager might hold a culinary arts degree, which gives them a better understanding of kitchen operations.

Roles & Responsibilities

Typically work for a variety of food establishments, from fast food and casual dining to trendy bistros and fine dining destinations, to ensure that diners have a positive experience. Shall work closely with upper management to implement various policies related to topics such as customer service, staffing, food safety, dress codes, tips and scheduling. Staffing is often the responsibility of the Restaurant Manager with duties including recruiting, hiring, training and evaluating employees for all areas of the restaurant. They typically handle scheduling, time off and payroll for the staff.

Another major part of the job is to oversee smooth operations in all areas, including the front of house, kitchen and bar areas. This might involve assigning Servers to tables, assisting front-of-house staff and helping out in different parts of the restaurant when it’s busy or understaffed. They may also be responsible for managing budgets and placing orders for products and supplies.

Managing a restaurant often means juggling several tasks at once, especially during the busiest parts of the day. Restaurant Managers should have the following qualifications to fulfill the role successfully:

• Previous restaurant experience

• Management or supervisory experience

• Customer service skills

• Training in food safety

• Financial literacy

• Inventory control skills

• Knowledge of restaurant management software

• Ability to handle a fast-paced work environment

A requirement of hold associate or bachelor’s degrees in restaurant management or hospitality management, which can help them handle complex job duties easily. Others may hold a Food Protection Manager Certification or have related degrees that help prepare them for this job. For instance, the Manager might hold a culinary arts degree, which gives them a better understanding of kitchen operations.

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

• 10+ years of demonstrable experience in writing clean code quickly in Java coding.
• Strong knowledge in Core Java, OOP software concepts and coding best practices.
• Proven experience in test engineering, creating and executing test strategies and managing test automation projects.
• 3+ years of experience in a managerial role, with a track record of building and leading teams.
• Proficiency with automation tools (e.g., Selenium, Appium, TestNG, JUnit) and scripting languages (e.g., Python, JavaScript, Java).
• Strong understanding of CI/CD pipelines and integration of test automation into the deployment process.
• Familiarity with Agile methodologies and experience working in an Agile/Scrum environment.
• Excellent communication, problem-solving, and project management skills.
• Strong understanding of data-driven approach and have ability present data and metric its client leadership.
• Good to have any Cloud platform (GCP, AWS, Azure) experience

Job Description:

We are seeking a highly skilled and experienced Senior Digital Marketing Manager to join our dynamic team. The ideal candidate will have a strong background in digital marketing and a proven track record of managing successful campaigns. This role requires a strategic thinker with excellent leadership and analytical skills.

Key Responsibilities:

• Develop and implement comprehensive digital marketing strategies to drive brand awareness and lead generation.
• Manage and optimize all digital marketing channels, including SEO, SEM, email marketing, social media, and content production along with marketing.
• Analyze and report on the performance of digital marketing campaigns using tools such as Google Analytics, SEMrush, and Hootsuite.
• Lead and mentor a team of digital marketing professionals, fostering a collaborative and innovative work environment.
• Collaborate with cross-functional teams to ensure cohesive marketing efforts and alignment with business goals.
• Stay updated with the latest trends and best practices in digital marketing and incorporate them into strategies.
• Manage multiple projects simultaneously in a fast-paced, dynamic environment.

Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, or a related field. A Master’s degree is a plus.
• Proven experience (15+ years) in digital marketing with a strong track record of successful campaign management.
• Excellent understanding of all digital marketing channels, including SEO, SEM, email marketing, social media, and content production along with marketing.
• Strong analytical skills and proficiency in using analytics tools (e.g., Google Analytics, SEMrush, Hootsuite).
• Demonstrated leadership and team management experience.
• Exceptional communication and interpersonal skills.
• Creative thinking and problem-solving abilities.
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

Equal Opportunity Statement:

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, gender, race, religion, marital status, family responsibilities, or disability.

Job Description

• Industry/ Organization Type: Event Management
• Position Title: Project Manager (Event Management)
• Working Location: Toa Payoh
• Working Hours: 5 days (Mon to Fri, 10AM – 6PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Incentive Scheme
• Duration: Permanent

Key Responsibilities

• Develop detailed project plans, timelines, and budgets that wow our clients
• Drive sales by pitching innovative event concepts to potential clients, showcasing how we can elevate their brand through unforgettable experiences
• Set clear project goals that align with what our clients and the organization want to achieve
• Be the main point of contact for clients, keeping them in the loop and ensuring they are happy with our work
• Rally our cross-functional crew, assign tasks, and keep communication flowing to ensure each event runs smoothly
• Manage the day-to-day execution of events, troubleshooting any hiccups that come along the way
• Handle event budgets, track expenses, and find creatives ways to save costs without compromising quality
• Implement processes to ensure every aspect of our events is top-notch and meets client expectations
• Create and share regular updates with management about event progress, successes, and what's next
• Look for ways to improve our event planning processes and share best practices with the team
• Help grow our junior team members and build a vibrant event management culture
• Stay on the cutting edge by exploring new trends in event management and engagement
• After events, create detailed reports on what went well, areas for improvement, and lessons learned
• Build long-term relationships with clients and pitch ideas for future projects

APPLY NOW!!!

• Minimum Diploma/Degree in any discipline
• Has experience in event and project management, especially with clients
• Has sales experience with a knack for pitching event ideas and securing projects
• Strong project management skills and experience in managing budgets

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70653 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

The Business Development Manager (BDM) is responsible for partnering with our existing customers, as well as prospecting and gaining new customers, in an assigned territory, country or region, providing them with personal customer service and solutions for the production of new materials and related products.

Main Responsibilities

• Maintain quality relationships with current corporate accounts while simultaneously growing new customer pipeline to achieve annual sales and operating income targets.
• Effectively coordinate rollouts of products, trials, surveys, new chains, contract negotiation and execution, price adjustments, equipment installation, etc.
• Responsible for training and supervising customer production team to guide them achieving the optimal production outcome.
• Prepare proposal and strategy for the development of new business.
• Effectively manage reporting of new business opportunities and meet or exceed expectations for prospect calls.
• Work with the sales and corporate management of other divisions to optimize Thorb penetration within new business contacts.
• Build and maintain alliances with key distributors.
• Ensure distributor inventory is consistent with forecasted customer needs.
• Effectively communicate with all levels of management, including customer headquarters, distributor channels, and internal Thorb organization.
• Demonstrated thorough knowledge of ALL account SOPs and strong relationships with personnel and key management in the accounts.
• Advise customers on quality assurance & conduct customer site visits to help maintain smooth production flow.
• Maintain accurate customer service/activity records and provide monthly reporting.
• Other duties as assigned.

Basic Qualifications

• Bachelor’s degree or equivalent in chemical science
• Availability for regular business travel
• Extensive business-to-business sales experience in chemical related industry

Preferred Qualifications

• Excellent planning & organizational skills
• Strong relationship management capability with outstanding consulting skills
• Proven ability to deliver results & possess a strong competitive desire to become a top performer
• Mechanical skills with experience in mechanical installation and repair preferred
• Possessed multiple liguistic skills in both English and Chinese