Total 69,215 Manager customer service manager job vacancies in Singapore

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact
To maintain consistent practice while also seeking balance with the customer experience, you will maintain awareness of the company’s Quality Management System (QMS) and ensure conformance with policies and processes, while helping the team to stay productive and focused on the solution for the customer.

You will also take on a lead role, where you will lead a team and provide the technical leadership and ensuring that the execution of the sub-system assigned to you runs smoothly and efficiently. Where applicable, you will guide the team on common and/or standardised methodologies, particularly where there are collaborative works with external parties. In addition, as regular duties, you will liaise with the company’s leads from the various products offering to design and implement technology solution.

Be Part of Our Success
You will be involved the development high-fidelity models in a flight simulator. You will be involved in understanding the various aircraft systems or avionics to model, designing, and developing software that accurately reflects the behaviour of the avionics in real-life. You may also expect to apply a different programming language in the course of your work.

• Perform design & implementation of software system projects that define the architecture, components, interface & other characteristics of an application.
• Conduct user requirements, application development, system integration, deployment as well as troubleshooting.
• Conduct testing to evaluate the attribute or capability of the software & determine that it meets the expected results.
• Perform quality assurance & ensure the software meets customers' expectations.
• Cooperate with leads from the various products offering to define solutions for your sub-systems
• Handle and manage the technical budgets with the goal of solution delivery within parameters.
• Technical team management

Qualities We Value

• Prior experience in system design with good understanding of technical trends
• Knowledges of code management software, programming skills
• Proficiency in English (writing and speaking)
• At ease with high-level communication and networking
• Able to learn quickly about products and services, comfortable with technical jargon
• Self-motivated and resilient, with composure to deal with circumstances and customer demands
• Hands-on experience in system design & application development for medium to large-scale projects will be an added advantage.
• Strong in software development, especially in C/C++.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Construction Manager (MRT Project)

Our client is a prestigious A1 main contractor with a strong reputation and proven track record in both building and infrastructure projects across Singapore. With a diverse portfolio and a commitment to delivering quality, they are a trusted partner for major public sector works, including LTA projects. 5.5 days work/week with shuttle bus service provided to the job sites from various locations across Singapore.

Position Overview:

We are seeking an experienced Construction Manager to oversee the successful execution of a large-scale MRT project. This is an excellent opportunity to join a leading organization and work on one of Singapore's key infrastructure initiatives.

Key Responsibilities:

• Lead and manage all construction activities related to the MRT project, ensuring compliance with project specifications, safety standards, and timelines.
• Supervise and coordinate teams, contractors, and subcontractors to ensure smooth and efficient project execution.
• Monitor project progress, resolve issues, and provide regular updates to senior management.
• Ensure adherence to budget, quality standards, and regulations set by LTA and other relevant authorities.
• Implement and enforce safety protocols to maintain a safe working environment.
• Collaborate with various stakeholders including government agencies, consultants, and design teams.

Requirements:

• Minimum 15 years of experience in managing LTA projects, particularly in the construction of MRT systems.
• Degree in Civil Engineering or a related field (or equivalent).
• Strong knowledge of LTA guidelines, project management, and MRT construction methodologies.
• Proven track record in managing large-scale infrastructure projects, particularly in the rail or MRT sector.

Location: East Singapore

How to Apply:

If you meet the above qualifications and are excited about the opportunity to work on a major MRT project with a leading contractor, we would love to hear from you. Please submit your updated resume to [email protected] (Jiang Wenyu, Reg No: R1332558) Please indicate your availability, expected salary and reason for leaving current job. You may email this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Roles & Responsibilities

Assistant / Deputy Manager will support the Project Manager to provides functional, technical or process leadership and manages all the documentation aspects of the projects: email correspondence, submissions, document control, etc. Assistant / Deputy Project Manager also will lead and assist the Project Team in preparations, reviews, and administers construction procedures and standards meeting the project’s specifications.

Duties

· Assist the project manager in all documentation process: documentation preparation, submissions, corresponding between project stakeholders, etc.

· Assist to manage the contractual aspects of the project, meeting client’s project specification: requirements, procedures, standards, etc.

· Assist to lead the project team, completing the project amicably: clients, consultants, fellow colleagues, subcontractor, etc.

· Provide guidance on project management matters to other project staffs through training of other employees in project managing practices and procedures.

· Support to ensuring that the Company have a constant beneficial outlook, maximizing the Company’s reputable.

· Perform other duties assigned by Project Manager and the Management.

Requirements

· Minimum qualification holder of Diploma in all trades relating to Built Environment Industry.

· Preferably with experience in public project, especially projects under Housing Development Board (HDB).

· Knowledge in the preparation of the necessary documentations as required under project’s requirements such as but not limited to Monthly Progress Report, Budget Report, Presentation Slide, Master construction Programme (using MS Project), Method Statements of works, etc.

· Successful candidate may be registered as the Company’s Technical Controller (TC) / Approved Person (AP) under the company.

XCL World Academy is seeking to recruit a talented and analytical Digital Marketing Manager, to join the dynamic Commercial Team, reporting to the Director of Marketing and Communications.

The successful incumbent will be responsible for developing and executing a comprehensive digital marketing strategy, working with our marketing agencies to optimise our advertising campaigns, analysing data from paid media, organic, and other channels, and integrating data with Salesforce CRM to drive insights and improve lead generation strategies. This role requires a strong analytical mindset, a deep understanding of digital advertising, and the ability to work collaboratively with cross-functional teams.

Main Responsibilities

Digital Marketing :

• Develop and implement a digital marketing strategy that aligns with the school's goals, objectives and target new enrolments.
• Implement and maintain effective Search Engine Optimization (SEO) and Search Engine Marketing (SEM) strategies to improve organic and paid search rankings.
• Ads Optimization: Manage and optimize digital advertising campaigns across various platforms (Google Ads, Facebook Ads, LinkedIn, etc.).
• Implement A/B testing strategies to determine the most effective ad creatives, targeting, and bidding strategies.
• Monitor and adjust campaign parameters to ensure optimal performance and return on investment (ROI).
• Develop and execute strategies to improve click-through rates (CTR), conversion rates, and overall campaign effectiveness.
• Manage the digital marketing budget, allocating resources effectively for maximum ROI. Ensure that all digital marketing activities comply with relevant regulations and data protection laws.

Data Analysis:

• Collect, analyze, and interpret data from multiple sources including paid media, organic channels, and Salesforce CRM to evaluate campaign performance and identify trends.
• Create detailed reports and dashboards to communicate key performance metrics and insights to stakeholders.
• Utilize data analytics and visualization tools (e.g., Google Analytics, Excel, Tableau, Power BI) to extract meaningful insights and make data-driven recommendations.
• Conduct in-depth analysis of customer behaviour, segmentation, and attribution modelling.
• Data Integration and Accuracy: Work closely with data engineers and other data professionals to ensure the accurate tracking and integration of data across all channels.
• Verify and validate data to ensure accuracy and reliability for analysis.
• Collaborate with the Salesforce CRM team to integrate and synchronize marketing data with CRM data to enhance lead generation and tracking.
• Strategic Planning: Collaborate with the marketing team to develop and refine advertising strategies based on data insights.
• Identify new opportunities for growth and optimization within existing and new advertising channels.
• Stay updated with the latest trends and best practices in digital marketing and advertising

Collaboration and Communication:

• Collaborate with content creators to develop compelling and relevant content for the website, social media, and email marketing.
• Work closely with the marketing agencies to ensure ad content aligns with campaign objectives and target audience preferences.
• Partner with the sales and product teams to understand business goals and align advertising strategies accordingly.
• Present findings and recommendations to senior management and stakeholders in a clear and concise manner.
• Report to the entire team on performance metrics, insights, and strategic recommendations for better overall strategies.

Position Requirement:

• A bachelor's degree in marketing, communications or a related field is required.
• Minimum 5 years of experience being a Marketing Manager ,preferably in the Education or relevant industry.
• Certification in Google Analytics, Google Ads, or other relevant platforms.
• Experience with additional data visualization tools (e.g., Looker, Power BI).
• Knowledge of SEO and SEM strategies.
• Proven experience in digital advertising, with a focus on lead optimization and data analysis.
• Proficiency in digital advertising platforms (Google Ads, Facebook Ads, etc.) and analytics/visualization tools (Google Analytics, Excel, Tableau, Power BI).
• Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.
• Experience with A/B testing and other optimization methodologies.
• Excellent communication and presentation skills, with the ability to convey complex information to non-technical stakeholders.
• Strong problem-solving skills and a proactive approach to identifying opportunities and challenges.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience with CRM systems and data integration is highly desirable.

Application

Interested applicants are welcome to send in your resume to [email protected] by 19 December 2024.

About us

XCL World Academy is an international school in Singapore for students aged 2 to 18, fully committed to the academic, emotional and social development of its students. We are immensely proud to be the first and only international school in Singapore authorized to offer all four International Baccalaureate (IB) programmes.

We aspire to recruit employees that share and understand our commitment to empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity and criminal record checks.

We are seeking a highly skilled Corporate Safety Manager to lead and enhance our Workplace Safety and Health (WSH) initiatives. The ideal candidate will play a key role in ensuring the safety and well-being of our employees, operations, and projects while maintaining compliance with ISO 45001 standards and other regulatory requirements.

Job Description

• Develop, implement, and continuously improve the ISO 45001 WSH Management System, including loss prevention and public/private property damage prevention.
• Maintain and renew the ISO 45001 certification and BizSafe Level 5 certification, including preparing for audits and liaising with external auditors.
• Advise directors, managers, and project teams on WSH matters and provide support during tender preparation.
• Conduct EHS audits, inspections, and incident investigations, ensuring thorough reporting and corrective actions.
• Oversee Emergency Response Plans (ERP) and conduct annual fire drills at the company's HQ.
• Supervise and guide WSH personnel, including hiring, training, and monitoring their performance.
• Collaborate with internal teams to integrate and implement SGS Health & Safety Management System.
• Ensure compliance with EHS standards in all company facilities, including offices, labs, workshops, and storage areas.
• Conduct new staff safety orientation and ensure company-wide safety awareness.
• To support and act as project safety officer as and when required.

Requirements

• Registered WSHO, Registered ECO
• Internal Auditor qualification for ISO 45001, preferably Lead Auditor
• Experience in audit, developing and maintaining ISO 45001 WSH Management System for at least 3 years
• Preferably a qualified registered FSM(May need for our new office) with SCDF, to oversee Fire Safety matters at HQ.
• Min. 3 years post WSHO registration experience with LTA & PUB projects
• Very familiar with MS Office, Teams, OneDrive, SharePoint and Outlook
• Able to advise project teams doing various projects like LTA, PUB, NParks, CAG, etc. on all HSE matters

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 8 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Hightlights:

• Allowances
• AWS + VB
• Work travel opportunities
• 5 days work week, Mondays to Fridays (830am-530pm)
• East, Singapore (Office)

Our client is a design & manufacturing company. Supply testing & measuring instruments to semiconductor companies:

• Acquisition and having business negotiation with customers in the field of the Semiconductor industry
• Building up the new key account platform to expand the sales efforts
• Presentation of the company’s products to the customers
• Creating offers and having contract negotiations with business partners for general agreements
• Working with the technical support team to resolve technical questions or develop solutions for the customers
• Observation and analysis of potential customers, markets and competitors
• Creating the sales plan and strategy
• Coordinating special marketing activities, such as fairs, trade shows, etc.
• Controlling and supporting the projects according to the customer’s needs
• Coordinating the customer’s orders

Requirements:

• At least 2–3 years of relevant working experience in Semiconductor industry
• Good general PC Skills (MS-Office) and PC-knowledge (Word, Excel, PowerPoint)
• Sales-oriented thinking, strong attention to details, and a structured and efficient way of working
• Microelectronics engineering and Electrical engineering are preferable
• Traveling for overseas work trip
• Very good communication skills to effectively interact with clients and co-workers
• Past work experience in wafer test/final test related products for the semiconductors industry are preferable

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Key Responsibilities:

1. Tax Compliance: Oversee the preparation and filing of quarterly and annual tax returns. Ensure compliance with local, state, federal, and international tax laws and regulations.

2. Tax Strategy and Planning: Develop and implement strategic tax plans for clients that minimize tax liabilities and maximize compliance. Advise clients on the tax implications of business and investment decisions.

3. Client Advisory Services: Provide expert advice on business and indirect taxes, including VAT, GST, and other sales taxes. Assist clients with audits and inquiries by tax authorities.

4. International Tax Matters: Manage and advise on cross-border tax issues, including transfer pricing, tax treaties, and foreign tax credits.

5. Regulatory Monitoring: Keep abreast of changes in tax legislation and analyze their impact on clients. Inform clients and internal teams of relevant updates in tax laws.

6. Team Management: Lead and mentor a team of tax professionals. Manage the allocation of client work and support ongoing professional development.

7. Risk Management: Identify and mitigate tax-related risks. Ensure robust compliance practices and strategies are in place to handle the complexities of international and indirect tax systems.

8. Client Relationships: Build and maintain strong relationships with clients, providing exceptional client service and ensuring that all client needs are met concerning tax matters.

How to Apply:

Interested applicants, please email your resume to [email protected]

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

This role assists in the academic and student support aspects of the institution. You will work alongside with your colleagues to deliver and meet positive student outcomes. This includes Academic Administration, Students Support, Teaching Resource Coordination and Quality Assurance matters. Reporting to the Head of Sales and Operations, you will be part of a customer-fronting team within a private institution.

Key Responsibilities

• Assist in Student Services and Academic related matters, including timetabling, handling parents' enquiries, teacher deployment and academic resources planning.
• Liaise with teachers on student progress reports and follow up with parents.
• Assist in the development and review of operational policies and procedures.
• Maintain accurate and complete academic/student data and reports for review and submission purposes.
• Conduct student orientation and ensure timely response to students and participants.
• Liaise with finance department to ensure payments are made on time.
• Complete any service recovery and other customer related issues.
• Work with colleagues to enforce the implementation of institution and departmental policies and compliance with relevant regulatory authorities.
• General administration including programme coordination, evaluations and facilities improvements.

Requirements:

• Diploma education and above.
• Minimum 5 years of working experience within a service environment.
• Experience handling simple accounting processes.
• Effectively bilingual in English and Chinese in order to liaise with Chinese speaking parents and students.
• Team player, meticulous and organised.
• Working knowledge of Microsoft Office software.

Account Manager Responsibilities:

• Communicating with clients to understand their needs and explain product value.

• Building relationships with clients based on trust and respect.

• Collaborating with internal departments to facilitate client need fulfillment.

• Collecting and analyzing data to learn more about consumer behavior.

• Keeping accurate records pertaining to inventory and account notes.

• Maintaining updated knowledge of company products and services.

• Resolving complaints and preventing additional issues by improving processes.

• Identifying industry trends.

• Acting as a client advocate with a focus on improving the buyer experience.

Account Manager Requirements:

• Education or experience may be preferred.

• Exceptional verbal and written communication skills.

• Ability to collect, track, and analyze large amounts of data.

• Adaptability and strong problem-solving skills.

• Excellent active listening skills.

• Ability to build rapport and collaborate with others within the company and externally.

• Understanding of consumer behaviors and industry trends.

• Extensive, accurate product knowledge.

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We are looking for a dedicated and professional Contact Centre Manager to join our team! In this role, you will oversee the daily operations of a call centre, ensuring that customer service goals are met and that the team delivers exceptional customer experiences. Join us to make a difference in each customer interaction and grow your career in a supportive, dynamic environment.

Job Responsibilities

*Liaise with and monitor service level of Call Centre, including preparing statistical reports for call centre operations

*Coach call center staff through challenging customer service issues.

*Assist team agents to handle enquiries hotline/emails and escalate cases to management

*Service audits on calls and provide detailed incident report on the interactions

*Analyse call center data and prepare reports for upper management.

*Evaluate staff effectiveness and performance annually or need basis.

*Lead team meetings and give presentations to executives.

*Develop monthly, quarterly, and annual call center goals and action plans.

*Prepare work schedules to ensure sufficient coverage.

*Create personnel and supply budgets for approval.

Working Hours

• 9.00am – 6.00pm (Monday to Friday), work from office.

Job Requirements

• Min Diploma or Degree holder

• Strong communication and interpersonal abilities.

• Supervisory experience in call center setting is required

• Excellent organizational and problem-solving skills.

1) To manage projects that encompasses but not limited to, budgeting, liaison with venues, external vendors, setup and teardown and show direction.

2) To work closely with the creative team and designers from concept FA and execution.

3) Client Servicing

4) Manage project timeline

5) To manage daily administrative work and ensure records are kept up to date

6) Able to travel on very last minute notice

7) Able to commit to long working hours during peak period

Requirements

8 Able to commit to long working hours during peak periods

9) Able to converse well in English, both speaking and writing

We are seeking a highly skilled and experienced CTRM (Commodity Trading and Risk Management) Project Manager with a background in management consulting and deep expertise in commodity trading and oil / petroleum. The ideal candidate will play a crucial role in managing projects on the implementation and optimization of CTRM systems, leveraging their skills to deliver effective solutions.

Key Responsibilities:

• Develop comprehensive project plans, including scope, goals, deliverables, and timelines.
• Ensure that all projects are delivered on-time, within scope, and within budget.
• Act as the primary point of contact for all project-related matters.
• Establish and maintain relationships with clients, suppliers, and other stakeholders.
• Communicate project expectations and progress to team members and stakeholders in a clear and timely manner.
• Allocate project resources effectively and efficiently.
• Monitor resource utilization and adjust plans as necessary to meet project objectives.
• Manage project budgets, including forecasting and tracking expenses & identify and mitigate potential project risks and issues.
• Develop contingency plans to address potential obstacles.
• Ensure compliance with industry standards and regulations.
• Track project performance using appropriate tools and techniques.
• Report and escalate issues to management as needed.
• Provide regular project updates and status reports to stakeholders.
• Ensure that all deliverables meet the required quality standards.
• Implement and manage quality control processes throughout the project lifecycle
• Conduct post-project evaluations to identify areas for improvement

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• PMP, PRINCE2, or equivalent project management certification
• Project management experience within the oil / petroleum commodities
• Experience of project management as a consultant
• Proven track record of managing projects from initiation to completion.
• Experience with resource allocation, budget management, and risk assessment.

Skills:

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management software and tools (e.g., MS Project, Asana, Jira).
• Ability to work under pressure and meet tight deadlines.
• Analytical mindset with problem-solving abilities.

Responsibilities:

• Act as the Leader on all SHE aspects in the terminal; provide SHE leadership and direction to the terminal
• Drive the implementation of the SHE plans and management systems within his department and the terminal
• Monitor the progress of the terminal’s SHE initiatives and Must-Win-Battles (MWBs) implementation
• Conduct periodic reviews to ensure that SHE plans remain relevant and on target
• Perform the role of validator for workplace inspection reports
• Monitor the terminal’s SHE performance and drive for improvements. Ensure timely consolidation and submission of SHE KPIs
• Manage the occupational health & industrial hygiene programs in the terminals
• Ensure a positive & proactive safety culture is maintained in the terminal through the organization of appropriate safety culture programs
• Maintain a high level of preparedness for SHE emergencies; ensures drills / exercises are conducted as planned and emergency equipment ready for deployment
• Manage and monitor the terminal SHE resources such as budget, personal protective equipment and permit-to-work stocks
• Ensure compliance to all statutory safety, health, environment and security requirements through updates, reviews and audits
• Take action to improve regulatory SHE performance and resolve non-compliances
• Oversee and manage the terminal’s risk management process through conducting risk assessments and reviews
• Ensure that the appropriate risk assessment procedures are followed
• Ensure that all actions identified through these assessments and reviews are duly closed
• Support the planned SHE audits and reviews
• Ensure that all improvements identified from incidents, workplace inspections, near-misses and audits are duly completed
• Drive other SHE Improvement initiatives for continual improvements in safety and operational performance
• Support the sustainability initiatives in the terminal, including monitoring energy efficiency and encouraging initiatives to improve improvements in energy efficiency
• Act as the sole point of contact with SHE-related government agencies and mutual aid companies
• Drive internal stakeholders’ alignment before engaging external parties on strategic matters
• Build stakeholder relationships both internally and externally
• Manage, motivate and develop terminal staff and contractors in all SHE aspects
• Lead the terminal SHE department to ensure a high level of performance through mentoring and coaching

Requirements:

• At least 8 to 10 years of safety, health and environmental management experience with at least 3 years in a management position
• Degree or Diploma in Engineering or Safety, Health and Environment management
• Preferably with WSH Level C or above certification
• Have thorough understanding of Singapore safety regulations including WSH Acts, Regulations and Standards and regulatory process; the ability to research, analyze, interpret and implement HSE regulations, standards, and best practices

Responsibilities:

• Provide leadership and lead the operations team to ensure efficiency
• Involve in process improvement initiatives
• Work with management to develop long term plans
• Manage resources and budget
• Involve in projects
• Ensure site safety are enforced
• Ensure operations employees are trained on SHE and regulatory training to perform their roles effectively
• Employ innovative and critical-thinking in optimising processes, procedures and implement initiatives that create value in creating enhanced effectiveness and efficiency in the organisation

Requirements

• Degree in Engineering
• At least 10 years of operations experience with 5 years of leadership experience.
• Chemical / Petrochemical site experience

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Our client is known for creating distinctive jewelry that merges traditional Italian craftsmanship with contemporary style.

• Build strong client relationships and drive sales to meet and exceed monthly targets.
• Maintain store standards, deliver excellent customer service, and resolve any issues quickly.
• Plan and manage in-store promotional displays and customer events to boost engagement and sales.
• Oversee budgets and daily operations to keep costs down and ensure smooth store functioning.
• Hire, train, and develop staff to keep the team motivated and performing at their best.

Requirements:

• GCE ‘N’ Level and above.
• At least 5 years of experience in managing sales teams in the luxury fashion industry.
• Proven ability to drive sales and meet targets.
• Strong skills in team management and motivation.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About the Company:
A renowned global luxury brand, celebrated for its exceptional craftsmanship, innovation, and timeless designs. With a rich heritage of excellence, the company has established a strong presence in the Asia-Pacific region.

Role Overview:
The Assistant Manager of Compensation & Benefits (C&B) will be integral in managing and refining the company’s compensation and benefits strategies. This role involves overseeing the end-to-end C&B portfolio, conducting reviews, and redesigning programs to improve employee engagement, satisfaction, and retention. You will work closely with leadership to ensure the company’s offerings remain competitive and comply with legal requirements.

Key Responsibilities:

• Lead and manage the execution of C&B processes, from salary benchmarking to incentive structures, ensuring alignment with business goals and industry standards.
• Conduct regular reviews and analysis of compensation programs, proposing adjustments to ensure competitiveness and alignment with company objectives.
• Oversee the management of employee benefits programs, ensuring they meet employee needs and are structured effectively.
• Stay updated on market compensation trends and provide insights for improvements to the compensation and benefits structure.
• Work with the payroll team to ensure the timely and accurate processing of salaries, bonuses, and benefits in line with company policies.
• Contribute to the development and implementation of C&B policies, ensuring compliance with internal standards and legal regulations.
• Foster clear communication of compensation and benefits offerings to employees, enhancing understanding and engagement.
• Prepare regular reports on compensation trends, budget analysis, and headcount costs for senior leadership.
• Manage or support C&B-related projects, ensuring deadlines, budgets, and quality standards are met.

Key Qualifications:

• 3-5 years of experience in Compensation & Benefits, with a strong focus on managing end-to-end C&B processes.
• Experience in luxury goods, fashion, or related industries is a plus.
• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field. Additional certifications (e.g., CCP, GRP) are advantageous.
• Strong analytical skills and proficiency in data analysis and reporting.
• Familiarity with compensation management tools and HRIS systems.
• Excellent communication and presentation skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Knowledge of global C&B trends and regulatory requirements.
• Strong attention to detail, problem-solving abilities, and a high level of integrity and professionalism.

Overview:

We are seeking an organized and dynamic Studio Manager to oversee the daily operations of our ceramic art studio. This role requires a passionate individual with experience in ceramics, excellent management skills, and the ability to foster a creative environment for artists, students, and community members. The Studio Manager will be responsible for managing training facilities, kiln operations, throwing facilities, workshops, classes, and school projects.

Key Responsibilities:

1. Studio Operations Management:

- Oversee daily studio operations, ensuring a safe, clean, and organized environment for all users.

- Manage scheduling for studio space, kiln usage, and equipment to optimize resource allocation.

- Maintain inventory of supplies and materials, ordering as needed to support classes and workshops.

2. Program Development & Management:

- Develop, implement, and promote ceramic classes and workshops for various skill levels and age groups.

- Collaborate with local schools and community organizations to design and execute educational projects and programs.

- Evaluate and improve existing programs based on feedback and participation rates.

3. Training & Instruction:

- Provide hands-on instruction and guidance to students in throwing, glazing, and firing techniques.

- Train and supervise studio assistants and volunteers, ensuring they understand safety protocols and operational procedures.

- Organize and lead demonstrations, guest artist workshops, and special events to enhance learning opportunities.

4. Kiln and Equipment Management:

- Oversee the operation and maintenance of kilns and other studio equipment, ensuring compliance with safety standards.

- Develop kiln firing schedules and monitor the quality of fired pieces, troubleshooting any issues that arise.

- Conduct regular inspections and maintenance of studio equipment to ensure optimal performance.

5. Community Engagement & Marketing:

- Build relationships with local artists, schools, and community members to enhance the studio's visibility and outreach.

- Promote studio events, classes, and workshops through social media, newsletters, and local advertising.

- Organize exhibitions or showcases to display student and community work, fostering a sense of accomplishment and community.

6. Administrative Duties:

- Manage budgets for studio operations, programs, and supplies, ensuring financial sustainability.

- Maintain accurate records of class registrations, payments, and participant attendance.

- Handle customer inquiries, feedback, and concerns in a professional and timely manner.

Job Scope:

• Oversee project coordination and communication among teams and stakeholders
• Manage interfaces between disciplines and external partners
• Develop strategies to enhance project efficiency
• Monitor timelines and deliverables to align with project goals
• Organize meetings to discuss progress and resolve issues
• Maintain documentation on project interfaces
• Ensure compliance with safety and quality standards
• Serve as the main point of contact for interface-related inquiries

Requirements:

• Minimum 5 years of experience in the construction industry
• Recognized degree in Civil, Mechanical, or Railway Engineering
• Experience in managing interfaces for design and construction of railway projects

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for a Tech Project Manager to lead, coordinate, and deliver development and improvement projects within budget, timeline, and quality standards. This role involves working closely with our Chief Technology Officer(CTO) and leading the Tech and Ops teams to achieve project goals and deliver exceptional results.

Responsibilities:

* Lead and manage the execution of development projects, ensuring they are completed on time, within budget, and meet quality expectations.

* Collaborate with customers to understand their needs, define project goals, and communicate requirements and desired outcomes effectively.

* Work closely with the CTO to align project objectives and ensure all stakeholders are informed and engaged.

* Develop a thorough understanding of our tech stack and business operations to create comprehensive project plans, including product and workflow breakdowns.

* Use tools such as Gantt charts to manage project timelines and tasks.

* Communicate clearly and effectively with both internal and external stakeholders, ensuring all aspects of the project scope, budget, and timeline are met.

* Lead and manage the Tech and Ops teams, fostering collaboration and holding them accountable for delivering high-quality products and continuous improvements.

* Promote a positive corporate culture that reflects our core values.

Requirements:

* Expertise in software security is a must.

* Strong attention to detail and ability to meticulously monitor and organize time and resources.

* Excellent negotiation skills to set realistic project timelines, quality standards, and resource requirements, as well as to resolve conflicts and maintain team harmony.

* Ability to stay calm under pressure, manage ambiguous situations, and ensure projects are delivered on target.

* A Degree or Diploma holder with 2-5 years of experience in tech project management, ideally within startup environments and software development projects.

* Familiarity with agile development methodologies and experience using project management tools like Trello is highly desirable.

* Strong Background in solutions architecture.

If you are a motivated individual with a passion for technology and a knack for leading teams to success, we’d love to hear from you. Join Carats&Co and help us create impactful technological solutions!

Role:

Construction Manager

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Changi Navel, Project Office nearby Lavender MRT)
• Project contract based (estimated 27 months until project completion)
• 5.5 Days work per week (8am to 5pm), Alt Sat Full Day
• Salary: $6000 to $9000 (depends on experience)
• Master or Degree in Engineering or equivalent, recognized universities under the BCA is a plus + Minimum 5 years of Experience in Construction Experience.
• A field in marine construction company is favorable.
• Proficient in Microsoft Office, MS Project, Primavera, and AutoCAD
• Career Progression Opportunities

Our client is a leader in the maritime and construction sectors for over 40 years. They are now looking for motivated individuals to join their team.

Unique Opportunity: Dive into a significant naval base/government project, gaining unique insights and contributing to a project of national importance.

Dual-Domain Expertise: Experience the best of both worlds in land and marine projects, enhancing your skills and versatility in the industry.

Career Growth: Participate in a landmark project that will not only elevate your profile but also open doors to future leadership opportunities.

Impactful Work: Be part of a mission that extends beyond the job – contributing to national security and community well-being.

Be part of building something historic.

Job scope

• Overall Responsibility for all construction activities with respect to performance, procedure, and making recommendations to project managers for improvements and corrective actions.
• Manage Contractors with a focus on quality, compliance with engineering drawings, applicable code and standards, and construction schedule and cost.
• Interface and Coordinate with Engineering supporting construction activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Manage and lead a group of engineers.
• Co-ordination with other departments on issues affecting project works.
• Liaise with government/Statutory Authorities, consultants, clients, suppliers etc.
• Provide Timely Project Progress reporting to management and Attending Project Execution Meetings with other managers.
• Select, guide, and develop a multicultural labour force & Management team with construction responsibilities to ensure that the organization achieves it business objectives and complies with all relevant regulations and laws.
• Ensuring Quality Assurance and ISO Standards are met on all construction related activities and ensure customer quality specifications are constantly met.
• Allocate Capital and Human Resources to maximize productivity.
• Other Ad-hoc Duties required to carry out

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Responsibilities

• Overall responsible for general office administration & purchasing
• Ensure office equipment maintenance and control
• Ensure the arrangement of facilities after award of project in preparation for project start up
• Purchasing processing, ensuring purchase is followed up
• Ensure the maintenance of Approved Subcontractor/Supplier List
• Participate in management review of system
• Initiate action to prevent non-conformance relating to internal process and systems
• Record maintenance
• Recommend improvement measures to the superior
• Assist the MR in internal and external communication

Requirements

• Minimum Diploma in Business Administration related qualifications.
• At least 5 years relevant working experience.
• Good communication skills
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.

Interested please email resume to [email protected]

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience and a winning attitude.

We are looking for a Senior Manager Parts Coordination Management (m/f/d) to join our team.

The preferred location for the position is in Hamburg (Germany), but also Hørsholm (Denmark) or Pandan Crescent (Singapore) are possible location.

What you will be doing

As Senior Manager you will be responsible for overseeing the shipment and replacement procedures. More importantly you will be responsible for providing guidance, instruction and training to inspire the parts team to perform at their optimum. You should create a cohesive team that works efficiently to ensure a flawless customer experience related to ANCS part deliveries. The team operates from various country locations among them Germany, Denmark, Netherlands, Norway, Italy, USA, Singapore, Korea and China.

As PCM Manager you will:

• Provide overall leadership and administrative management forapproximately 25 to 30 team members which includes:
  • defining roles and responsibilities
  • conducting performance reviews, development discussions and target settings
  • participating in salary planning
  • promoting professional growth through timely performance feedback, coaching, and counselling
• Work across teams on developing and implementing delivery processes, ensuring one global aligned way of working
• Work towards continuous process improvements and overall process compliance
• Support cost reduction efforts, and identify cost take out
• Organize reporting and controlling
• Define strategy and operational objectives for the team, clear team goals and KPIs
• Ensure the transfer of knowledge within the team
• Ensure the highest level of quality and response time for part deliveries
• Oversee day-to-day teams' operation and performance
• Create a healthy and motivating work environment
• Cooperate with relevant internal and external stakeholders.
• Work in accordance with business as well as quality, health, safety, and environmental guidelines

Success measures:

• Sales & Margin
• Working Capital
• Response Times
• Customer satisfaction
• Employee Satisfaction

To be successful in this role, we expect you to have:

• Technical or commercial studies with corresponding professional experience, preferably experience in leadership role with decentralized teams
• Great interpersonal and communication skills (across cultures and functions)
• Ability to create and maintain a healthy and motivating work environment
• Critical thinking and problem-solving skills
• Quick decision-making skills
• Sense of ownership and pride in your performance and its impact on the company’s success
• Team player
• Good time-management skills
• Customer centric mindset

Other qualifications/skills include:

• experience with process development and optimization
• In-depth SAP knowledge

It’s a plus if you:

• are familiar with the maritime business and regulatory environment
• have knowledge of the NACOS Core product portfolio
• fluent English language skills (spoken and written)

In this role, some travel is required to meet with our customers around the world. Thus, we hope you to be ready to travel approximately 40%, even though most of the meetings are held virtually.

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

• Lead, supervise and manage a team - Work closely with the management team to optimize warehousing and logistics operation - Responsible for people and warehousing resources management to deliver effective and efficient operation services to customers.
• Ensure all inventories are properly managed and the delivery of logistics services to meet customers’ KPIs and conduct operational reviews with internal and external customers to resolve logistics service failures directly with customers and operational team.
• Perform operations review for WMS systems, daily operations and environment for further productivity and safety practices.
• Ensure Warehouse operations adhered to SOP and safe practices and maintain optimum utilization of warehouse space and constantly review methods of material handling and flow to increase productivity.
• Maintain a high level of housekeeping and warehouse security.

Assist or involve in ad-hoc activities assigned