Total 69,281 Manager customer service manager job vacancies in Singapore

Company Overview:

BIPO: Shaping the Future of HR with Innovation and Global Reach

At BIPO, we are a global leader in HR services, offering innovative solutions that empower businesses to streamline and scale their operations effortlessly. Our award-winning cloud-based Human Resource Management System (HRMS) revolutionizes HR processes, making them simpler, more efficient, and cost-effective. By staying at the forefront of digital transformation, we help companies remain agile in a rapidly changing world.

Our comprehensive suite of services—including Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, and Flexible Employee Management—are designed to modernize HR functions, allowing businesses to focus on growth while we manage their HR complexities.

Why Join BIPO?

What sets BIPO apart is our dynamic, fast-paced culture where innovation thrives. We foster a work environment that values collaboration, creativity, and adaptability. Joining BIPO means being part of a global team that’s passionate about pushing boundaries and shaping the future of HR. Our diverse workforce spans over 40 countries, and our APAC headquarters in Singapore, along with R&D centers in Singapore, Shanghai, Indonesia, and Malaysia, serve as the driving force behind our growth and innovation.

Since our founding in 2004, BIPO has cultivated a vast global network, delivering cutting-edge HR solutions across more than 40 countries. As we continue to grow and innovate, we’re seeking talented, ambitious individuals to join us on this exciting journey. At BIPO, you’ll have the opportunity to make a real impact, work with forward-thinking professionals, and help shape the future of HR. The possibilities are limitless—discover how you can grow with BIPO and be part of our global success story!

Key Responsibilities:

· Manage and provide daily operational support on HRMS systems hosted in AWS, Aliyun or any other cloud provider, the support scope is program update, issue troubleshooting, server maintenance/upgrades/patching, etc

· Support business team respond to client IT questions (join client meetings, complete IT questionnaires).

· Security operation support for internal and external infrastructure and application requirements, such as ISO27001, SOC, etc. Ensure BIPO Singapore IT operations compliance to applicable information security and data protection standards and BIPO IT Policy and Procedures.

· Manage and support the desktop support person in Singapore.

· Manage BIPO Singapore IT assets, IT infrastructure and IT support for BIPO Singapore.

· Perform IT operational activities/tasks and lead IT projects as assigned. Participate in respond to incidents (IT security/IT Infra).

Requirements:

· Diploma or bachelor’s degree in information technology or equivalent field of study

· Minimally 3 years management experience for IT infrastructure team.

· Minimum 3 years of relevant work experience, with hands-on operational and governance experience in AWS or Aliyun infrastructure, possess AWS certifications, preferably professional certifications (Solution Architect).

· Strong technique knowledge for security operation.

· Working knowledge for sever, network, database, storage and other key infrastructure areas

· Possess good problem-solving skillset, resourceful, well-organized, efficient and detail oriented

· Be contactable for after-office production support issues if needed

· Occasional oversea travel to other regional BIPO offices if required

·Strong command of the Chinese language is required to effectively communicate with Mandarin-speaking stakeholders

• Manage and coordinate the project effectively
• Manage and direct site staff (i.e. senior engineers, engineers, supervisors, etc.) in the project management of the NSC civil contracts (including other supporting Contracts);
• Assist in leading the supervision personnel, including Resident Engineer (RE) and Registered Technical Officers (RTOs) in the supervision of the project to ensure compliance with drawings/specifications, approved work methods and authorities’ requirements;
• Assist in managing the Contractor on the construction of the project, including but not limited to monitoring submissions by the Contractor and clearances from the other consultants and relevant authorities;
• Evaluate the Contractor’s proposed programme of works and recommend any adjustments where necessary;
• Maintain and keep up-to-date all project-related information in the Authority’s portal;
• Establish the quality management system, safety and risk management, time management, cost planning and management system for the construction activities;
• Co-ordinate/approve corrective actions and monitor the actions taken;
• Identify/solve site problems. To liaise and coordinate with the Contractors, and the Authority’s team (including the chairing of regular meetings) to ensure timely resolution of all site problems;
• Conduct on-site joint verification of Contractor’s progress payment with the Authority’s team;
• Co-ordinate services laying and utility diversion works to ensure timely completion;
• Ensure the safety and quality of works and monitors the performance of environmental control measures, earth control measures, site safety measures, and housekeeping on-site and initiate preventive/corrective actions;
• Ensure that the Contractor delivers works to the requirement of the Authority and within the Contract period;
• Ensure that site records of all variation orders and Instructions are properly documented;
• Ensure proper coordination between other Contracts and authorities. Ensures an efficient Viaduct, Civil & structural and Geotechnical design is achieved in accordance with Design Criteria and relevant standards;
• Liaise with internal and external parties on all Viaduct, Civil & Structural and Geotechnical design matters and advises and assist the NSC’s PRPM/SPM/PM in all project management matters;
• Assist in investigating and liaising with the public and the relevant authorities for public feedback;
• Train, manage and provide leadership to the site supervisors in supervision and site management work, including the keeping of proper and accurate records;
• Prepare and update project progress reports regularly and carry out presentations whenever required;
• Identify potential or actual causes of delay and discuss with Contractors to take preventive or remedial actions;
• Respond to all emergency matters, such as fire and accidents, at the site during or off working hours;
• Work with the Authority’s team to project monthly construction progress;
• Manage the progress of precast components workshop drawings production, submission and approval. Also manage the mould adequacy and progress of mould fabrication, precast components production and delivery to ensure no delay to the progress of works;
• Ensure implementation of effective Noise Management and Public Communication Plan
• Carry out administrative works pertaining to the management of the project including but not limited to official attendance and minutes or notes taking in all meetings

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 8 years relevant experience in a project/construction environment, with at least 3 years experience in viaduct and /or flyover construction
• Proficient in relevant software programmes for planning and project work
• Strong leadership qualities with good analytical and communication skills
• Experience in civil/structural / geotechnical design will be an advantage

-Reporting directly to the manager and fulfilling the Manager's duties in their absence.

-Being well-versed in internal operations.

-Taking minutes at meetings.

-Forwarding and distributing mail as required.

-Preparing and filing relevant documents.

-Supporting managers in devising plans in order to improve business performance.

-Monitoring various operational aspects.

-Collaborating with the logistics office.

-Assigning tasks to employees and hiring new staff.

-Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

-Reporting directly to the manager and fulfilling the Manager's duties in their absence.

-Being well-versed in internal operations.

-Taking minutes at meetings.

-Forwarding and distributing mail as required.

-Preparing and filing relevant documents.

-Supporting managers in devising plans in order to improve business performance.

-Monitoring various operational aspects.

-Collaborating with the logistics office.

-Assigning tasks to employees and hiring new staff.

-Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Job Description & Requirements

The candidate should be responsible for raw material preparation, sauce making preparation and coordination with supplier and customers, partial cooking process to fulfill customer and outlets needs in finished products.

The role requires candidate to:

• Be able to reach and speak bilingually
• Possess good communication skills in email, phone, face to face negotiation skills
• Familiar with Chinese cuisine taste.
• Familiar with Sichuan ingredients.
• Know the timing of cooking the meat sauce (like chili sauce).
• Following all production frameworks to accomplish tasks in time.
• Work shit is required as orders and time of D.O. may differ from time to time.
• Coordinate and make arrangement internally so to fulfill internal needs of staffs

This position reports to Team Lead, Business Processing (Group Insurance Operations), and the key role is to carry out the daily tasks of the business processing function, perform supervisory function and to innovate the business unit’s progression.

The Job

· Issuance of policy contracts and endorsements

· Issuance of policy adjustment, member movement

· Responsible for premiums computation and experience refund

· Ensure tax invoices/endorsement schedules/medical cards are issued timely

· Ensure the accuracy of records entries & proper documentation

· Perform supervisory function and guidance to junior staff for service excellence

· Participate in departmental projects and initiatives, with User Acceptance Testing prior to deployment of changes in system

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

· Manage escalations and communications with policyholders and intermediaries and third party administrators

· Provide reviews and updates to SOP to incorporate changes from regulations and best practices.

Our Requirements

· At least Degree from recognized institution.

· Preferred at least 5 years relevant experience specializing in Group Insurance administration/business processing.

· Applicant along with experience in supervisory function will be an advantage.

· Good time management, good analytical skills, meticulous and pro-activeness

· A person who is task and results oriented, and a good team player

· Mathematically inclined and with strong communication skills

· Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation

· Proficient in other Microsoft Office applications

· People motivator who can innovate the business unit

· Independent, able to perform under pressure and unsupervised

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Are you an experienced Contracts Manager with expertise in the offshore oil & gas industry? Our client is seeking a Contracts Manager to join their dynamic team in Singapore.

As a Contracts Manager, you will be responsible for overseeing the contract management process, ensuring compliance with contract terms, and managing change requests and disputes throughout the project lifecycle. You will work closely with the Head of Commercial and Contracts as well as collaborate with the group's legal department to ensure smooth contract activities.

EA Reg no: 23114869
Faststream Recruitment Pte Ltd, EA no: 09C3403

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Main Responsibilities

Maintain and monitor complex clients’ systems:

• Responsible for technical support for complex systems and problems, ensuring performance of the asset (client) is maintained throughout the course of the contract
• Collate and evaluate statistical data related to the performance of the assets
• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

Manage responses to emergency situations:

• Facilitate responses to emergency situations and recovery activities
• Evaluate and provide fast resolution to critical field performance issues
• Visit sites to diagnose BBP operational issues and develop resolution plans for complex cases that cannot be easily resolved
• Review and approve recommended repair works for major equipment and system failures
• Check performance deviations and define root cause for any performance issues and to escalate to either Engineering or Performance team, as needed.

Provide oversight on maintenance work:

• Responsible for the planning of corrective, preventive and predictive maintenance activities to ensure BBP equipment and client systems are fully functional and in optimal operating condition, preserving BBP energy savings
• Optimise maintenance plans and schedules for inspection, testing, repair and predictive maintenance of equipment and systems to minimise downtime and costs
• Provide technical guidance on equipment and systems maintenance
• Endorse resourcing requirements to achieve operational state in accordance with BBP expectations
• Drive internal and subcontractor compliance with the health & safety standards and practices

Support Customer Support/Business Development teams in creating further business opportunities:

• Foster close collaboration with Customer support team to ensure client performance and satisfaction
• Advise customer support team to correct inefficient uses of energy, both technically and procedurally and to support with data justification
• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

Organise and develop the team:

• Coach and train Central Maintenance engineers
• Drive talent recruitment and development for the department in alignment with organisational strategy

Qualifications

• Diploma/Degree in Electrical or Mechanical Engineering, Controls, Energy or Environmental Engineering.
• Possess people management experience
• 2-5 years’ experience in an Energy or Mechanical Engineering is an added advantage
• Professional Energy/Sustainability related certification a plus
• Qualification in Refrigeration and Air-conditioning and Energy Management will be an added advantage
• Well versed with HVAC systems, basic knowledge, good understanding on ACMV system and equipment
• Ability to understand piping and ducting and to oversee installation of instrumentation works (power meters, temperature sensors, and pressure sensors).
• Strong written and oral communication skills for customer interaction and report writing
• A willingness to learn and work in a team environment with extensive contact with clients
• Strong communication skills with the ability to work autonomously
• Self-starter with strong analytical and troubleshooting skills
• High level of initiative with the ability to work under pressure and extended hours, if required to meet deadlines

Responsibilities

• Lead delivery, maintain strong engagement with our clients, communicate clear and focused messages to different parties, and facilitate interactions between the different teams and stakeholders.
• In charge of recruiting, up-skilling, and mentoring team members.
• Vendor and Stakeholder management.
• Delivery/Project Management - End-to-End operational oversight, from project proposals, project kick-offs, up to management of regular invoicing
• Account management - Building long-term relationships with Organization’s valuable accounts
• Manage the team on projects implementation and support.

Profile

• Minimum Bachelor’s Degree in IT or Computer Engineering or other modules
• Minimum 5-10 years of Salesforce experience in various industry such as Retail/ Banking/Healthcare /Property/Manufacturing, etc
• Minimum 10 years of regional Salesforce experience in project implementation
• Strong integration working experience with other CRM products.
• Technical knowledge in various technology and project management tools.
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.
• Project Management and Team management experience
• Good to have Project Management certifications (Prince, PMP)
• Good communication skills
• Overseas traveling is required

Roles & Responsibilities:

• Set up and manage the clinical laboratory with MOH license and other licenses such as College of American Pathologists (CAP), fire safety, etc.

· Carry out day-to-day laboratory operations.

· Establish, implement and maintain laboratory protocols and standard operating procedures (SOPs).

· Carry out validation and monitoring of test procedures and protocols to achieve required precision and accuracy.

· Perform, record and interpret results of quality control procedures.

· Carry out and monitor corrective and preventive action implementations.

· Establish and carry out risk assessment for the laboratory.

· Set up and manage laboratory information management system (LIMS).

· Liaise with partners to carry out laboratory audits and proficiency testing.

· Troubleshoot and resolve laboratory issues.

· Manage laboratory inventory, including procurement of consumables, reagents, equipment, and fixtures.

· Liaise with vendors on the servicing, maintenance and repair of laboratory equipment.

· Ensure upkeep of the laboratory premise.

· Recruit, train and manage clinical laboratory staff.

· Coordinate clinical and research projects with partners and clients.

· Plan and monitor the laboratory operations budget and P&L.

Requirements:

• Degree in Biochemistry, Biomedical Science, Medical Laboratory Technology or related discipline.

· Minimum 5 years of experience in a clinical laboratory setting.

· Experience in setting up laboratory for MOH license or other accreditations.

· Good laboratory and strong analytical skills.

· Able to work independently and complete assigned tasks in a timely manner.

· Meticulous and well-organized.

· Excellent interpersonal and communication skills.

· Highly motivated and willing to learn.

We are partnering with a real estate investment management firm in search for a 6 months Maternity cover for an Office Manager

RESPONSIBILITIES

• Oversee the daily general office operations and manage office administrative duties
• Provide administrative support to senior management, including scheduling meetings, handling correspondence and preparing documents
• Assist with corporate secretarial matters including arranging for signing of documents, notarisation of documents and other matters, as needed
• Manage travel and accommodation arrangements and prepare expense claim reports for senior management
• Liaise with office vendors and service providers such as property management, cleaning and facilities vendors for office services and supplies
• Support finance operations admin activities including submitting invoices and tracking of invoice approval/payments
• Assist in the onboarding process for new hires
• Coordinate with IT support on all IT related matters

REQUIREMENTS

• Diploma with at least 6 years of experience in office administrative roles
• Strong time management and organisational skills with the ability to multitask and prioritise work

Please apply with your CV for a confidential conversation. We regret to inform that only shortlisted candidates will be notified.

EA 24S2433 R1544508

Are you a self-motivated and ambitious individual looking for a career in the corporate banking industry? Do you want to work in a fun and collaborative environment where personal growth is a top priority? SMT, one of Singapore's leading SME comparison platforms, is looking for talented individuals to join our team as Business Development Executives.

At SMT, we offer unlimited earning potential with a base salary of $1800- $3000/ month and uncapped commission. We also offer annual base salary revisions and a structured learning and development program to help you reach your career goals. Our senior team leads are dedicated to supporting your personal growth and helping you succeed.

As a Business Development Executive, you will be responsible for managing the entire end-to-end consulting process of cold-calling business owners, accessing their eligibility, and closing the deal. You will ensure proper admin work during the application and backend work of collecting fees due at the end of the deal.

We welcome self-motivated individuals with a growth mindset and exceptional communication skills.

If you have a competitive edge and are driven to succeed, we want you to be a part of the growth of SMT group as a whole. We believe in a dress-down culture on Fridays and a 5-day workweek. You'll work with like-minded people in a fun and collaborative environment. Join us today and be a part of defining what the company will look like in years to come.

• Singapore Based (West Area)
• Working Days & Hours: 5 days | Mon-Fri: 8am to 5pm
• Salary: up to $8500 + AWS
• Willing to Work in Start-up Environment; Relevant Experience.
• Career Progression Opportunities

Job Responsibilities

• Responsible for APAC Finance – Singapore, China, Japan, Korea, Indonesia, Thailand, Vietnam.
• Finance Manger for Singapore and oversee the region.
• Finance duties for Singapore such as approving sales order release, approving payments, approving supplier invoices, customer/vendor creation/amendment, approve agents commission and customers rebate
• Monthly closing for these countries with respective Country Finance Leads
• Review of monthly financials such as sales, gross margin and expenses
• Review of monthly balance sheet reconciliations such as bank and petty cash
• Approval of monthly manual journal entries
• Approval of debit and credit notes
• Preparation of monthly APAC Management Meeting Powerpoint Slides
• Approval and submission of withholding tax, goods and service Tax
• Responsible for annual external audit and filing of corporate income tax computation
• Responsible for annual budget exercise
• Responsible for annual transfer pricing questionnaire exercise
• Lead MES (Major Exporter Scheme) renewal every 5 years.
• Ensure compliance with internal controls and company policies
• Submission of annual and half-yearly Letter of Representation to Group
• Liaison with internal stakeholders such as group treasury, internal audit, tax and compliance
• Liaison with external stakeholders such as bankers, external auditor, tax agents and government statutory boards such as IRAS, EDB

Job Requirements

• Relevant Experience
• Willing to Work in Start-up Environment

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Create and carry out a thorough sales plan.
• Locate and seize fresh chances for collaboration, business, and clientele in the marine communication sector.
• Perform market research and analysis to keep up with regional competitor activity and industry developments.
• Maintain and grow current client accounts while establishing enduring bonds with shipping firms and maritime operators.
• Recognise the communication needs of your clients and provide satcom solutions that are specifically designed to satisfy their requirements.
• Deliver exceptional customer service to guarantee client retention and satisfaction.
• Reach and surpass sales goals to boost Satcom product revenue.
• Create sales projections, monitor results, and send senior management regular reports.
• Primary point of contact and coordinator for three to four marketing, trade, and exhibition events in Asia.
• Take the lead in qualifying prospects for the team and individual sales from these events.
• Represent the company at trade exhibitions, conferences, and industry events to build relationships with prospective clients and partners.
• Work together with the product development and marketing teams to match business goals with sales strategies.
• Offer market comments and insights to help develop new goods and enhance current ones.

Requirements:

• A business bachelor's degree or a closely related degree.
• At least three to six years of productive sales experience in the marine communications sector.
• A track record of attaining and surpassing sales goals, especially in the shipping industry.
• It's crucial to understand the satellite sector and its offerings.
• Excellent communication, presenting, and negotiating abilities.
• Exhibited capacity to increase sales and handle accounts well.
• Self-driven, proactive, and capable of working alone.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

Job Responsibilities

Project Planning and Initiation:

• Develop comprehensive project plans, including scope, budget, timeline, and resource allocation.
• Collaborate with stakeholders to define project objectives and deliverables.

Execution and Monitoring:

• Oversee the construction process, ensuring compliance with design specifications, quality standards, and safety regulations.
• Monitor project progress and performance, making adjustments as necessary to stay on track.

Budget and Resource Management:

• Manage project budgets, controlling costs, and ensuring financial accountability.
• Coordinate with suppliers, subcontractors, and vendors to procure necessary materials and services.

Client and Stakeholder Relations:

• Maintain strong relationships with clients, addressing any concerns and ensuring satisfaction throughout the project lifecycle.
• Facilitate communication among project stakeholders, including architects, engineers, and regulatory authorities.

Quality Assurance:

• Ensure that all construction work is completed to the highest quality standards and in accordance with industry best practices.
• Conduct regular inspections and reviews of work to identify and resolve any issues promptly.

Risk Management:

• Identify potential risks and develop mitigation strategies to minimize their impact on the project.
• Prepare and present regular project updates, including risks and challenges, to senior management.

Job Requirement

• Bachelor’s degree in Construction Management, Civil Engineering, Architecture, or a related field.
• 5–10 years of experience in project management within the construction industry, with a focus on hotel or hospitality projects.
• Proven track record of successfully delivering large-scale construction projects on time and within budget.
• Experience in managing multidisciplinary teams and coordinating with various stakeholders.

Strategic Program / Project Management

• Drive accountability through clear communication, informal feedback, effective project management and appropriate use of metrics.
• Be responsible for partnering in the identification of challenges & opportunities for improvement in key performance indicators, leading teams in the innovation of solutions to achieve success
• Understand short-term and long-term goals within Global Facilities and the Network, and how they relate to company goals. Assist in driving program and project goals across the Network using common methods and metrics. Prioritize and align Program project portfolios with network goals, program metric targets, and across departments and sites
• Develops metrics for benchmarking project performance. Identify and share BKM’s for program and project success
• Drive continuous improvement of Global Facilities, Network, and Micron portfolio, program, and project methodologies and processes.

Tactical Project Leadership

• Facilitate the definition of project missions, objectives, key tasks, as well as time and financial resource requirements. Provide yourself as a “conduit” between the Global facilities and cross functional projects as required.
• Work with project members to establish aggressive but achievable goals
• Develop benchmarks and frameworks to monitor project progress, risks, and change; and take corrective or proactive steps when necessary
• Work with the site, PMO office, and the other Central function to define, develop and maintain systems that allow for program and project success
• Understand and communicate to appropriate Micron members the project status, risks, change requests and requirements for completion
• Act as an advocate for business process improvements; and engineer solutions for business problems related to the project while meeting objectives

Communication

• Maintain a strong and open relationship with peer group and appropriate managers in other functional areas. Communicate and respond to issues in a timely manner.
• Demonstrates ability to give effective presentations to both small and large groups on project updates and new initiative proposals.
• Periodically follows up with management team to ensure area goals are being met and get assistance in the removal of any obstacles that are preventing their completion. Uses all available resources to manage the successful completion of goals (including resources outside of the area).
• Ensure members have well documented update on area issues and projects update on a regular basis.
• Provide updates both internal to the group, as well as all Fabs. Updates should show progress against the timelines.
• Schedule meetings as required with your peer groups and update on areas performance, changes in Management decisions.
• Develop external relationships to achieve new ideas and procedures to keep pace with Industry standards and methods.
• Demonstrate cultural sensitivity - Show respect for different cultures and languages; learn to pronounce names accurately; speak English slowly and clearly when interacting with non-native English speakers; invite feedback to ensure others understand.
• Use conference call etiquette and enforce it during all meetings

Training & Development

• As new business processes are developed ensure training is provided and work with the training group to assist in development of training materials as the need arises
• Work with Network Partners to ensure training needs are met.

Qualifications:

• The candidate should possess a BSc or Beng in Engineering from a recognized institute of higher learning.
• Experience in Master planning & project planning is thus highly valued.
• Candidates with experience in facilities operation & construction.
• Minimum 3 years of Project Management experience.
• Good analytical skills with problem solving proficiency.
• Skills in Excel and simple code writing desired.
• Ability to integrate and work in a global multicultural team
• Great leadership, interpersonal skills and team building spirit.
• Excellent communication skills, both written and verbal

As an Area (or Regional) Manager, you’ll have overall responsibility for a number of stores in an allocated area. You’ll be responsible for staff and you’ll work closely with other senior managers and department managers.

Your duties will include:

• Setting sales targets
• Maximizing sales and profitability
• Providing your team with a stimulating and supportive environment
• Maintaining and increasing standards of customer service
• Driving team performance
• Controlling the training and development of your staff

• Need renovation industry experience
• Need construction industry experience
• Develop and execute business growth strategies and project management for the organization.
• Create acquisition and retention strategies for successful client onboarding and long-term relations.
• Develop and execute sales action plans incorporating key performance indicators (KPIs).
• Execute and manage projects arising from business partnerships.
• Facilitate communication and collaboration among internal teams, clients, and stakeholders to ensure project alignment and success.
• Collaborate with marketing and membership teams on launches, promotions, and campaigns, aligning strategies for maximum sales impact.
• Maintain relationships with clients, addressing their needs and concerns through project focused solutions to ensure satisfaction and retention.
• Assessing potential risks and challenges associated with new ventures or strategies and developing mitigation plans.
• Prepare reports on business development activities, project progress and outcomes for management review.

Established in 2013, MICE Depot specialises in the conceptualisation, design, planning and execution of experiential events and activities, such as conferences, creative insights production and digital broadcasts. Through the years, we have worked with a vast range of clients across various industries and regions, due to our resources within APAC and beyond.

We have garnered decades of collective experience within the industry with a team of full-time talent with project-centric expertise backed by quality-oriented controls and processes. With our dedicated team, we work closely with our clients to ensure that their vision and objectives are our top priority, while providing services that exceed expectations every time.

Follow and visit us at:

Website: www.micedepot.com

Instagram: https://www.instagram.com/micedepot/

LinkedIn: https://www.linkedin.com/company/mice-depot-pte-ltd

Facebook: https://www.facebook.com/MICEDepot

Event Manager

The Event & Registration Manager is self-motivated and works on simultaneous projects with the event management team on the overall development, planning, execution and delivery of activations and projects such as events, exhibitions, conferences, creative insights, production and digital broadcasts. He/she is required to manage work with the project team on daily operations and client management.

Role & Responsibilities

To complete individually based on event requirement and scale, on the following:

• Develop and implement registration, accommodation, flights and transportation related strategies from pre- to post-event

• Create and execute proposals with internal and external stakeholders as well as vendors on the event requirements, with high priority on attendee experience and satisfaction

• Implement test plans for website and applications to fine tune elements for a better user experience, and identify and propose solutions for possible logic flaws

• Curate content for use in eDMs or social media copies for event marketing purpose, along with planning, coordinating and implementing telemarketing, email or social media marketing strategies

• Generate high-efficiency report templates (not limiting to Excel and PowerPoint formats) which suit the needs of each stakeholder

• Demonstrate proficiency in handling registration platforms and applications

• Plan and allocate resources for pre-event, onsite execution and post-event, ensuring timely delivery of milestones planned out for each project

• Manage and negotiate contracts for third-party vendors, including but not limiting to registration platform, supplies, hotel accommodation, etc

• Assist in all facets of hospitality requirements for event VIPs and key stakeholders when required

• Perform other roles & responsibilities as requested based on business needs

What You Need to Succeed

• Minimum 3 to 5 years of experience in the MICE industry or related experience

• Candidates with prior experience in events management, platform management and/or customer servicing preferred

• Confident that you are up for challenges (and late nights too)

• Excellent eye for detail and strong analytical and problem-solving skills, as well as a flair in customer servicing

• Ability to work well individually and as a team

• Have the capacity to work under pressure and within tight timelines

• Strong expertise in Microsoft Office (especially in Excel) and Google Suite applications – knowing how to handle large data sheets with the use of technical knowledge is an advantage

• Good command of language (especially in English) be it for written or verbal

Singaporean/ Singapore PR are welcome to apply.

• Basic up to $6,000
• 5 days work week
• Sentosa (5-Stars Hotel)

Responsibilities

• Ensure that all agreed operational standards are maintained within the Spa and that any defects are addressed quickly and efficiently.
• Take full management responsibility within the Spa acting as Duty Manager and Spa Representative as required.
• Responsible for Opening/Closing Procedures when on duty.
• Set an example at all times in standards of professionalism, attitude and appearance as required from the staff.
• Provide operational support to all spa departments when required.
• To ensure that all treatments carried out in the spa are in line with agreed procedures.
• Plan an annual calendar of events and promotions and to review success with the Hotel Manager.
• Ensure the programme of activities and events within the Spa are advertised, supported and meet guest expectations and to ensure that all spa staff understand the content of the programme.
• Develop an annual training plan with spa supervisors and ensure that all employees are trained and developed to meet the needs of the business.
• Initially deal with all guest enquiries, feedback, complaints and issues and to ensure that necessary follow up/action to carried out
• Ensure that the Spa’s cleanliness and image are in line with agreed standards and are reviewed with key staff regularly

Requirements

• Diploma/Degree in Business Administration with at least 5 year of relevant experience.
• Relevant certification in Spa Services
• Willing to work shift hours including weekends, and public holidays

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R22107887 | Gladys Chang Si Min

Job Title: SAP Project Manager

Job Description: The candidate shall have experience managing complex ERP implementation projects and shall have experience in supporting pre-sales. Able to communicate and manage CXO independently.

Responsibilities:

• Overseeing and coordinating the people, resources, and processes required to deliver new software or upgrade existing products.
• Identifying the requirements for new software programs and translating product requirements into work items that the team can perform.
• Managing teams of software developers that design and create software applications and web services for clients
• Delegating duties, establishing development standards, and creating a budget and timeline for the project
• Collaborating with upper-level management and developers to ensure that software applications meet business objectives.

Requirements:

• Degree in Computer Science or Information Technology.
• Looking for at least 8 years of relevant experience in SAP - Finance / Logistics / ABAP related projects.
• Proficiency in programming languages such as Java, C#, C++, HTML, SQL, and JavaScript will be advantageous.
• Experience in SAP software implementation, development and support is a must.
• Experience in managing SAP software development and implementation is a must.
• Knowledge of AWS, TCP/IP, database management, and product development.
• Understanding of software development methodologies, frameworks, and technical problem-solving skills
• Strong leadership, project management, and coordination skills to oversee various team members, including frontend and backend developers, quality assurance engineers, and project managers.
  

• · We are seeking a professional General Manager to oversee the restaurant operations.
• The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement.
• Responsible for developing annual and medium term strategies and plans to achieve profitability.
• To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned