Total 546 Director/C-Level customer service manager job vacancies in Singapore

• Responsible for the projects from planning to delivery by ensuring accurate preparation and execution of all project activities in accordance with both company and statutory requirements.
• Manage scheduling and programming including labour and resources to ensure projects meet time, cost, safety and quality objectives.
• Strategically plan and execute risk identification and change management.
• Chair WSH committee and attend site meetings with relevant internal stakeholders to ensure regular reporting and effective communication of project information.
• Lead and manage all staff on-site, ensuring proper execution of project operations to meet objectives and targets
• Establish and implement controls to ensure that safe work procedures and environmental control measures are implemented at the work site.
• Monitor, control and coordinate site works with the operations team as well as contractors.
• Develop and maintain good working relationships with external stakeholders, including clients, consultants and contractors.
• Prepare technical proposal for tender team in their submission to Gebiz or Owners.
• Manager project progress reports e.g. Monthly Report, VO Management, EOT Assessment, Project Progress Updates, etc.
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

The Director of Operations (DOO) must have an excellent level of commercial awareness and can build and maintain relationships with internal and external guests. Is responsible to direct and lead the daily operations and assist the General Manager in the development and business components of the serviced suites through providing effective and relationship-oriented leadership. The DOO is responsible for highlighting issues to the General Manager to help formulate solutions. He / she will co-ordinate all activities of the serviced suites and ensure the maximisation of room revenue and profit and guests’ satisfaction. The DOO is required to assist in the preparation of the annual Budget and monthly forecasting process. The DOO will also work very closely with the senior management team members in developing and implementing annual and medium-term strategies, championing projects and objectives to achieve profitability and business growth targets as set and agreed by Pan Pacific Hotels Group.

Operational Responsibilities

· Fully responsible for the operations of Front Office, Housekeeping, Engineering, & Security operations.

· Support and work with all Head of Departments to ensure efficiency and high standards of operations in the assigned areas.

· Inspect and ensure the front and heart of house are in operative condition to receive and serve the guests at high levels of guest satisfaction through the consistent execution of all Corporate brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates

· Conduct regular operations team meeting with Heads of Department and Managers to effectively communicate to the teams on strategies, operational issues, action to be taken for service recovery and staff issues.

· Formulate strategies and collaborate with associates to continually improve the guest experiences while maximizing revenue and profits.

· Keep ahead of industry trends and creates new revolutionary standards to upkeep guest satisfaction and service recovery process.

· Ensure active implementation and adherence to PAN PACIFIC Brand Touchpoints & Magnifiers through implementation of Standard Operating Procedure.

· Understand the updated local and international markets and lead strategic initiatives to maximise revenues in any given situation.

· Ensures all serviced suites-related licensing and legal requirements are in place and maintained in accordance with the laws of the country.

Financial Management :

· Drive achievement of Gross Operating Profit through revenue growth and management of expenses while abiding by the Policies & Procedures dictated by the Pan Pacific Hotels Group.

· Oversee the timely development and completion of the annual Budget and monthly Forecast, and to regularly monitor performance and assume responsibility for its achievement.

· Monitor the productive deployment of operations expense budgets and purchases whilst keeping with regulatory and audit guidelines.

People & Culture

· Support the General Manager in developing human capital to ensure on-going management and staff capability development through its selection and performance management.

· Work closely with the Heads of Department to develop and grow the teams through mentorship and coaching and provide timely and constructive feedback when required.

· Continuous focus on associate satisfaction through driving People & Culture initiatives, building highly efficient and motivated teams who are committed to guest satisfaction and care.

Other Responsibilities

• Support the Mission, Purpose and Values of the Pan Pacific Hotels Group.
• Comply with all relevant Workplace Safety & Health practices and maintains a safe workplace for all associates.
• Always exercise responsible behaviour to uphold the image and reputation of the Pan Pacific Hotels Group, Serviced Suites and department.
• Carries out any other reasonable duties and responsibilities as assigned.

Job Responsibilities:

• Prepare and analyze financial reports, budgets, and forecasts.
• Coordinate the preparation of regulatory reporting.
• Identify and assess financial risks and opportunities.
• Lead the budgeting and forecasting process.
• Manage cash flow and liquidity to meet the organization's needs.
• Understand and assist the CFO in structuring offshore entities.
• Ensure compliance with accounting principles, regulations, and standards.
• Manage and mentor a team of finance professionals.
• Foster a culture of continuous improvement and high performance.

Job Requirements:

• Bachelor's degree in Finance, Accounting, (MBA,CFA,CPA) or equivalent.
• With 5 - 10 years of working experience in a managerial or leadership position or relevant field.
• Strong financial modeling and analytical skills.
• Proficiency in financial software and ERP systems.
• Excellent communication skill.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to us or please click on “Apply Now”. We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

Our Esteem Client is looking for a technical staff to assist the Head of Technology in leading the technology strategy, innovation, and delivery. You will be responsible for overseeing the technology department, driving innovation, developing technology policies, managing technology-related projects, and collaborating with internal and external stakeholders.

Responsibilities:

• Developing and executing the technology vision, strategy, and roadmap aligned with the business goals
• Explore emerging technologies such as AI, Generative AI, IoT, cloud, and 5G
• Develop and implement R&D strategies to ensure that all R&D projects are well aligned with market/customer needs.
• Collaborate with internal and external stakeholders, such as business units, vendors, and authorities, to understand their needs, expectations, and feedback.
• Represent and act as a liaison ensuring that strategic objectives, technological initiatives, and priorities are effectively communicated, coordinated, and executed.
• Prepare product and technology reports and presentations.
• Facilitate discussions between stakeholders relating to R&D collaboration projects. Ensure alignment among stakeholders, leveraging effective communication channels and consensus-building techniques to drive optimize outcomes for the projects.
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Requirements:

• Bachelor's degree in a relevant field. Advanced degrees or certifications are a plus.
• Proven experience in technology coordination, project management, or similar roles within the technology sector or related fields.
• Strong understanding of communication technology, industry trends, and emerging technologies.
• Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.
• Strategic mindset with the ability to translate vision into actionable plans and initiatives.

Our client, a leading financial institution with a large presence in the region, is looking for a Director, Technology Risk Manager to join their team here in Singapore and lead their efforts in managing technology-related risks effectively. As the Director of Technology Risk Manager, you will be responsible for overseeing the identification, assessment, mitigation, and monitoring of technology-related risks within the organization. You will play a pivotal role in ensuring that our technology infrastructure remains secure, compliant, and resilient to emerging threats and vulnerabilities. The successful candidate will collaborate closely with cross-functional teams, including IT, security, compliance, and business units, to develop and implement robust risk management strategies and frameworks.

Responsibilities

• Conduct comprehensive assessments of technology risks associated with the organization's systems, applications, networks, and infrastructure.
• Analyze internal and external risk factors, including emerging threats, regulatory requirements, industry trends, and best practices.
• Develop risk models, metrics, and frameworks to quantify and prioritize technology risks effectively.
• Develop and implement technology risk policies, standards, and procedures in alignment with regulatory requirements and industry standards.
• Ensure compliance with applicable laws, regulations, and guidelines governing technology risk management and information security.
• Monitor regulatory developments and emerging trends to update policies and procedures accordingly.
• Collaborate with IT and security teams to identify and implement effective controls and safeguards to mitigate technology risks.
• Evaluate the effectiveness of existing controls and recommend enhancements or modifications as needed.
• Facilitate risk mitigation efforts through the implementation of technical solutions, process improvements, and employee training programs.
• Serve as a trusted advisor to senior management and business stakeholders on technology risk matters, providing timely updates and recommendations.
• Communicate risk assessment findings, trends, and recommendations through comprehensive reports, presentations, and dashboards.
• Foster a culture of risk awareness and accountability across the organization through training, awareness campaigns, and knowledge-sharing initiatives.

Responsibilities

• Bachelor's degree in Information Technology, Computer Science, Risk Management, or a related field; advanced degree or professional certification (e.g., CISA, CISSP, CRISC) preferred.
• Minimum of 8-10 years of experience in technology risk management, cybersecurity, or information security roles within the banking or financial services industry.
• Proven expertise in conducting technology risk assessments, developing risk management frameworks, and implementing controls and mitigation strategies.
• In-depth knowledge of regulatory requirements, industry standards, and best practices related to technology risk management and information security (e.g., FFIEC, NIST, ISO, GDPR).
• Strong analytical, problem-solving, and decision-making skills with the ability to evaluate complex issues and develop practical solutions.
• Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Demonstrated leadership abilities with a track record of driving results, managing projects, and leading cross-functional teams in a fast-paced, dynamic environment.

Join a dynamic team and be part of a forward-thinking organization dedicated to excellence, integrity, and innovation in technology risk management within the banking sector.

[What you will be working on]

Industry Engagement and Business Development

• Strategise, develop and implement impactful industry-related initiatives and programmes with diversified stakeholders to achieve corporate outcomes;

• Facilitate the research of and identify leads for industry partnership;

• Establish and maintain positive collaborative relationships and strong network with internal and external stakeholders;

• Manage and cultivate industry partners to create value for the polytechnic.

Donor Development and Stewardship

• Develop and oversee the implementation of fundraising initiatives in support of the polytechnic’s education, annual giving, major gifts, endowment, scholarships and other institutional-related donations programmes;

• Provide stewardship and engagement of current donors to ensure continuity of support and sustainability of donations in support of education for our students;

• Engage and maintain positive relationships with donors, grant making organisations and corporates

• Lead the administration and support the secretariat functions of the polytechnic’s education funds

[What we are looking for]

• A passion for working with people, especially in account and relationship management

• 8 to 10 years of relevant work experience, preferably gained in the education and/or charity sectors

• Team leadership capabilities, with the ability to coach/mentor staff

• Solves novel and complicated issues on a regular basis

• Uses best practices and knowledge of internal or external business issues to improve performance, services or processes

• A self-starter with an open and positive mindset

• Strong collaborative and time management skills

• Excellent interpersonal and communication skills (written and spoken)

• Proficient in Microsoft Tools e.g. Outlook, Word, Excel and PowerPoint

Cyber Security Sales Manager / Director - Enterprise Cybersecurity Solution Software

An advanced Cyber Security firm is expanding in the South-East Asia (SEA) region, and are now seeking for a Cyber Security Sales Manager / Director profile to join the strong team and assist with business expansion and growth.

The Opportunity:

The Cyber Security Sales Leader profile will have the opportunity to deal with high-profile customers and will be involved in promoting the latest Cybersecurity technologies which protect global businesses from cyber-attacks.

What we are looking for:

• Cybersecurity sales or technology sales (SaaS) experience would be an advantage
• Manage and expand assigned base of key accounts
• Drive new business growth
• Conduct technical need assessments and matched-based selling of the right cybersecurity solutions to address customers' security gaps
• Develop and execute territory plans and marketing campaigns in alignment with internal teams to maximize sales funnel and revenue growth
• Identify major opportunities within accounts; lead pursuits and develop strong executive relationships to secure deals
• Act as the key liaison between customer and our client’s organization to ensure seamless engagement
• Educate customer on new integrated cybersecurity offerings; consultatively recommend comprehensive solutions to address security and business needs
• Cultivate and nurture high-level stakeholder relationships to win new business across existing accounts
• Work closely with technical teams to formulate customer-centric proposals, presentation and best-fit solutions

What skillsets to bring:

• 6-8 years of successful enterprise IT security sales experience
• Existing relationships with security decision makers
• Expertise conveying technical and business value of solutions
• Excellent demonstration and presentation abilities
• Persistent and self-motivated even in fast-paced environments
• Proven ability to qualify, forecast, progress complex sales opportunities
• Strong negotiation, relationship building, closing skills

What is on offer:

• Competitive remuneration, commissions, and benefits
• High-profile customers
• Full-time opportunity
• Comprehensive training provided.
• Flexible work environment

What’s next:

If you are interested to join this Cyber Security firm and to be an integral part of their growth then we would like to hear from you.

Full support and training will be provided to meet your career objectives.

Please reply directly to this posting with your CV or send us your details to [email protected]

We apologise that due to the high volume of applicants we may be unable to respond to everyone. Should you not hear from us, please assume your application was unsuccessful for this time round and good luck for the next.

Engage Group Cyber (Singapore)

[email protected]

Engage Group Pte.Ltd is a licensed business under the Ministry of Manpower: (EA: 18C9316)

Responsibilities

Mentor and guide team members to focus on their roles within the incident response and resolution process. Your role includes:

• Managing the recovery process and establishing a clear hierarchy of command and accountability.
• Handling case management, including the collection and analysis of information on risks to avoid future incidents.
• Collaborating with Technical and Application Teams to pinpoint incident causes, suggest recovery solutions, and prepare detailed technical incident reports.
• Partnering with technical teams to devise temporary solutions and estimate resolution times.
• Maintaining detailed records of events, collaborating with recovery and operations teams for comprehensive documentation and reporting, and steering efforts towards prompt resolution.
• Ensuring adherence to all processes and policies, maintaining high standards across operations.
• Leading incident and problem review meetings and participating in post-incident reviews with the Business Incident Manager to present findings and preventative measures to senior IT and business management.
• Serving as the primary liaison for all technology team coordination and communication efforts.
• Taking full responsibility for the controlled resolution of incidents and problems in collaboration with the Business Incident Manager, adhering to defined Service Level Agreements (SLAs).
• Quickly assessing the severity and impact of incidents and ensuring proper escalation and communication with all stakeholders.
• Tracking permanent resolutions and developing a knowledge base for future incidents.
• Leading stability initiatives to ensure application availability for business-as-usual activities, including improved monitoring, failover, and resiliency strategies.
• Guaranteeing compliance with Incident and Problem Management processes.
• Supporting audit, regulatory, and compliance efforts with necessary inputs.
• Overseeing regular reporting and customer satisfaction measures to ensure positive outcomes for all stakeholders.

Requirements

• A Bachelor’s degree with a minimum of 10 years of experience in a banking or financial institution setting.
• In-depth knowledge of ITIL best practices.
• Proven ability to manage incidents and problems at an enterprise level, with significant experience in banking operations and technology for critical recovery decisions.
• A strong background in supporting Desktop End User Services, Infrastructure, Banking Applications, and Operations.
• Decisive with the ability to make rapid and effective decisions.
• Skilled in coordinating with technology team members to manage all facets of an incident.
• Outstanding communication, presentation, and interpersonal skills.
• Demonstrated leadership experience with the capability to effectively delegate tasks.

Hudson Global Resources (Singapore) Pte Ltd

EA Licence Number: 23C2056

EA Personnel Registration ID (GR): R2090041

Our Esteem Client is looking for a technical staff to assist the Head of Technology in leading the technology strategy, innovation, and delivery. You will be responsible for overseeing the technology department, driving innovation, developing technology policies, managing technology-related projects, and collaborating with internal and external stakeholders.

Responsibilities:

• Developing and executing the technology vision, strategy, and roadmap aligned with the business goals
• Explore emerging technologies such as AI, Generative AI, IoT, cloud, and 5G
• Develop and implement R&D strategies to ensure that all R&D projects are well aligned with market/customer needs.
• Collaborate with internal and external stakeholders, such as business units, vendors, and authorities, to understand their needs, expectations, and feedback.
• Represent and act as a liaison ensuring that strategic objectives, technological initiatives, and priorities are effectively communicated, coordinated, and executed.
• Strong in handling R&D strategies.

Requirements:

• Bachelor's degree in a relevant field. Advanced degrees or certifications are a plus.
• Proven experience in handling Research & Development work in IT Technologies.
• Strong understanding of communication technology, industry trends, and emerging technologies.
• Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.
• Strategic mindset with the ability to translate vision into actionable plans and initiatives.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Drive and execute the strategic planning process and align goals and outcomes through strategy planning sessions, trend and impact analysis, to guide the annual multi-year workplans and budgets.
• Undertake research to identify relevant global and regional trends, applying futures-thinking and systems view to current and emerging challenges to continually sharpen and update the Company’s Impact Strategy to remain relevant.
• Engage, negotiate, and liaise with stakeholders within the wider ecosystem on the development and implementation of strategic and impact initiatives, including presentations and materials.
• Support Board and management decision making as a bridge between the Management team, internal stakeholders, and colleagues, and to drive the agenda for Board and Management meetings.
• Oversee the ongoing development of the Foundation’s impact and outcomes measurement, management, and impact narratives with the Programmes teams, including the management of external consultants and application of relevant frameworks, approaches and tools e.g. Theory-of-Change, logic model and indicators, with reference to UN Sustainable Development Goals, etc.
• Frame the logic flow and use of data, technology, and visualisations, for reporting and analysis of impact and outcomes data, and work with internal technology team and external vendors to implement the data and tech process.
• The Role includes but not limited to the above and will undertake any other duties as assigned by the Reporting Supervisor.

Requirements:

• Degree holder from a recognised institution.
• Minimum 5 years working experience in any relevant discipline.
• Relevant skills and experience in strategic planning and policy development, impact management, consultancy; possess excellent project management skills with good attention to detail balanced with timely execution.
• Highly motivated, proactive, agile individuals who are adaptable to working in a dynamic environment, proven ability to present and communicate clearly to senior management.
• Effective inter-personal and relationship skills, proven ability to manage multiple priorities and able to work with and across cross-functional stakeholders.
• Proficiency in Microsoft 365 apps (PowerPoint, Excel, OneDrive, To Do etc.), Salesforce, and exposure to open-source visual software.
• Relevant experience or interest with the philanthropy sector, corporate social responsibility, community and social development is favoured.

Interested applicants please send your resume to [email protected]. Alternatively, you may drop me a whatsapp at wa.me/6598379297

Ariella Peh (02C3423 | R22107285)

Role Responsibilities

Strategy

· Drive profitable growth by acquiring, developing and servicing long-term relationships with HNW clients

Business

· Accountable for the performance of individual’s own client book.

· Deliver NNM, AUM and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).

· Generate healthy pipeline of target market prospects and convert them into clients.

· Grow client portfolio size by deepening existing customer relationships.

· Implement an asset allocation in line with the client needs, and model portfolios as benchmarks.

· Deliver, monitor and review solutions to clients based on client investment profile.

· Conduct periodic reviews of client accounts in accordance with established procedures.

· Deliver profitable growth by controlling costs and mitigating operational losses.

· Deliver positive client performance in line with client investment profiles.

Processes

· Support the continuous improvement of processes to increase operational efficiency and effectiveness.

· Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.

· Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.

· Ensure sales management, suitability and onboarding processes are applied appropriately

People & Talent

· Collaborate with support functions, business partners and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.

Risk Management

· Do what is right in order to avoid reputational risks and operational losses.

· Understand the risk and control environment within area of responsibility and drive rectification as required.

· Handle customer issues, complaints and product enquiries on timely basis in accordance with established procedures.

· Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.

Governance

· Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.

· Ensure adherence with the highest standards of ethics and compliance with relevant polices, processes and regulations forms part of the culture.

· Participation in Local Client Committee and other relevant committees where applicable.

· Engage with all audit report findings and ensure feedback is acted upon.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the Singapore CPBB Private Banking function to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Platform Managers

· Client Services Managers

· Product Specialists and dedicated function partners

· Relevant Front Office colleagues

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore CPBB Private Banking [team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

Our Ideal Candidate

· Academic or Professional Education/Qualifications – relevant degree, level 4 RDR compliant qualification

· 7 years of Relationship Management experience in Private Banking

· Excellent in business communication

· Licenses and Certifications/accreditations – as required by role remit and responsibility

· Professional Memberships – as required by role remit and responsibility

· Bank training; i.e. mandatory & developmental – as below

· Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility

· Strong ability to develop a network of target prospects

· Proven risk management capabilities

· Firm in all business guidelines and compliance issues

· Sound knowledge of financial markets and investment products

· Outstanding communication and presentation skills

Role Specific Competencies

· Manage Conduct

· Manage Risk

· Sales & Relationship Management

· Market Knowledge

· Product & Processes

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Assistant Director/Senior Manager will be responsible to lead the implementation and maintenance of the membership management system including members database and online portal as well as events management and customer relationship management systems to ensure efficient internal operating processes and enhanced customer service and experience. In addition, the person will take a leading role in managing various membership operational functions as tasked by management.

Job Responsibilities:

1. User project lead for the Federation’s membership management system including members’ database and online portal, events management and customer relationship management system, collaborating closely with internal divisions on users’ requirements, procurement and testing, as well as systems implementation and maintenance. The person will lead in the following:

• Collaborating with external vendors, internal stakeholder divisions (users) and IT Division to develop business requirements for sign-off.
• Tracking, highlighting areas for action and managing resolution of issues.
• Managing project timelines and activities.
• Managing communications to stakeholders and coordinating users training.
• Overseeing the ‘go-live’ and handover of completed project and working with IT Division and other internal stakeholders on maintenance of the systems.
• Managing change requests by users for enhancement of systems.
• Providing status reporting to management and proposing recommendations for management’s approval.

2. Manage selected membership operational functions and optimising processes to deliver quality membership services to members, in collaboration with the operations team. Duties include the following:

• Reviewing operational processes for efficiency.
• Providing operational direction and support to the team in processing of membership applications and exemptions, collection of membership fees, updating of membership records, growing the associate membership base and fielding members’ enquiries on membership.
• Any other tasks relating to membership operations & services as assigned by management.

Job Requirements:

• At least 5 years of relevant working experience in project management and business operations management.
• Excellent organisational skills, meticulous and detail-oriented
• Strong time management skills with the ability to multi-task and prioritise workloads.
• Good interpersonal and communication skills (oral and written), including ability to engage effectively with both internal and external stakeholders.
• Self-motivated, independent and a good team player.

There’s never been a more exciting time to be in Sales at Accenture. We are looking for experienced and high performing sales professionals to come work with the leading Technology Services company in the world.

With Next Gen Sales Careers we’re continuing to build a best-in-class sales capability-powered by best-in-class Sales professionals. The Technology Sales Lead known internally as Sales Capture is focused on growing Accenture’s Business, manages opportunities through all phases including qualification, sales pursuit and the close stage by applying deep sales process and offering expertise. Developing relationships with key buyers and decision-makers at new and/or existing clients, advising them solving some of their most complex issues by bring the end to end capabilities of Accenture.

Critical Sucess Factors

• Prior experience in managing deals greater than USD$10-20M
• Minimum of 15 years’ experience in Enterprise Software / Solution / Service Sales Experience

Role & Responsibilities

• Shape, sell and close deals typically greater than $10M that are single or multi service
• Target the right clients, grow quality pipeline, win profitable deals and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value
• Has prior experience in leading and closing multi-year application outsourcing deals and system integration/implementation projects
• Develop / create strong partnerships and relationships with senior stakeholders at the client
• Ability to originate new opportunities, by developing client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity
• Is able to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem
• Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Interacts with senior management levels at a client and/or within Accenture, which involves negotiating or influencing on significant matters
• Manage the opportunity from sales origination to close using deep sales process and offering expertise.

In order to be successful at this role, you must have experience in most of the following:

• Minimum of 15 years’ experience in Enterprise Software / Solution / Service Sales Experience
• Working with Technology Ecosystem partners including hyperscaler and enterprise platform providers
• Direct sales with quota of $20M+
• Creating and articulating a compelling and differentiated client value proposition
• Win strategy development
• Commercial, Deal Shaping and Contracting acumen
• Ability to guide a complex solution, problem solve and make decisions for the best interest of the customer and the business.
• Proven ability to build, manage and foster a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills
• Excellent leadership skills
• Excellent business acumen and industry acumen
• High energy level, decisiveness and ability to work well in demanding client environments.
• Unquestionable professional integrity, credibility and character.
• Ability to meet travel requirements, when required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

1. Responsible to manage accounting system which ensures accurate management of the company’s financial affairs.

2. Ensure proper management of internal controls, due compliance processes and corporate policies to safeguard company interest.

3. Provide top management with monthly financial and operating statements to allow review of the company’s financial status.

4. Disburse all funds for payroll, operating and capital expenditures, and all other major disbursements on behalf of the company.

5. Prepare and submit annual corporate budget for review and approval.

6. Effectively liaise with bankers and financial institutions for financial matter.

7. Responsible for the welfare of the Japanese expatriates and act as a liaison person with HQ.

8. Responsible for full spectrum human resource and administration management.

9. Responsible for the management of information system of the company.

10. Execute the responsibilities of a company director according to lawful and ethical standards.

11. Experience in watch manufacturing environment is preferred.

Sales Director / Business Development Managers (Singapore and Malaysia)

Expense Reduction Reviews for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Conduct sales pitch to prospective clients who are companies CFO, CEO, COO, MD, Finance Manager

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Project handling and management throughout the whole contract when clients is onboard

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR

Sales Director / Business Development Managers (Singapore)

Business Buy & Sell for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Looking for companies that is planning to sell their business or buy in more companies

· Minimum entry will be selling price ranging 3 million sg dollars and above

· Conduct sales pitch to prospective clients who are companies CEO or MD if they are keen to sell their companies or if they plans to buy in more companies for expansion or planning for group listings of companies

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g44MJ69d

• Autonomy to make decision for Security
• Opportunity to scale up the company (>10,000 employees) IT security capabilities.

About the company

Our client is an established end user company with multiple lines of business / Industry. As part of their plan to invest in technology, they are now hiring a new Cyber Security Director / Senior Manager to manage their security team here in Singapore.

About the job

Reporting directly to Head of IT, your role involves:

• Managing security operation to ensure implemented security technologies and controls are effective and adequate to protect the company
• Manage the arrangement and oversee the implementation of a robust security monitoring program
• Conducting Identifying root cause and remediating of cybersecurity incidents.
• Providing advisory on security threats and vulnerabilities. This includes performing vulnerability scans and analyze results of scans
• Overseeing the development and execution of corporate security awareness and training programs. This includes getting the buy-in of senior business stakeholders which includes securing funding for IT security programs
• Enhancing early detection capability - Driving lessons learned activities after incidence closure to identify potential gaps in security control

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Security / SIEM / Splunk / Incident response. Familiarity with the Mitre ATT&CK Framework and understanding of the techniques for detecting and mitigating security threats will be of added advantage.

Whats on offer

This is an excellent opportunity to join an established company with ambitions to scale up their IT security capabilities.

To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at https://www.linkedin.com/in/hoonteck-nologyrecruitment/. (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g44MJ69d (EA: 94C3609/ R1219669)

Role Responsibilities

Strategy and management

• Partner with SAM Leadership Team to define sales and retention strategy, leveraging global campaign framework and ensuring consistency of message, internally and externally
• Define and drive customer strategy and targets, including key focus areas by industry, product, region, sector, as well as corresponding resourcing model, marketing plan, etc.
• Monitor execution of customer strategy and performance vs. targets, course-correcting where needed
• Serve as key interlock between the Customer Strategy Leadership Team and SAM organization to execute strategy and tactics.

Sales coordination and execution

• Drive strong, consistent cadence, with associated training and collateral, for new product initiatives or planned launches; ensure sales plan and targets are agreed and executed against new launches
• Ensure optimal feedback loop, coordinating with CSM management, from customers into Product Strategy forums, utilizing appropriate CRM tools.
• Become a focal point / center of excellence around product communication, knowledge sharing, etc, organizing community calls or other forums to achieve this
• Ensure sales teams across LSEG understand LSEG vision, our product strategy by community, and how LSEG capabilities deliver for our customers
• Work with Business leadership to resolve issues and clear roadblocks across the organisation

Client engagement

• Provide resources for major client engagements and pitch meetings, martialing internal resources in collaboration with SAM management to drive revenue outcomes
• Maintain ongoing dialogue with key client relationships to drive business outcomes and inform our strategy

Product development, branding and messaging

• Ensure Customer Strategy represents the voice of the customer within the LSEG organization to inform strategic planning and investment decisions that underpin product development strategy
• Partner with Marketing to drive clear and specific brand messaging across businesses and align this with integrated campaigns to deliver growth; ensuring messaging aligns to customers priorities and concerns
• Ensure best in class product and industry training and deep subject matter expertise across the organization, ensuring visibility and engagement on learning and development in close partnership with learning organization.

KPIs:

• D&A revenue growth
• D&A net sales performance, incorporating new sales and retention

Qualifications and Experience Required

• University degree or equivalent work experience
• Commercial / management experience
• Market domain experience across customers specifically with regards to Enterprise and Cloud Technology, and/or Pricing and Reference Data
• B2B sales experience/exposure
• Understanding of the trends and themes impacting technology within the financial services industry, familiarity with macroeconomic trends
• Demonstrated leadership skills
• Experience operating in a matrix organization, including stakeholder engagement and influencing management
• Demonstrated blend of strategic and operational skills
• Proactive and execution focused

Job Description Summary

Responsible for the architecture of applications. Defines application and technical component composition and interactions which address functional and non-functional requirements. Selects, defines and documents technology choices that best addresses requirements and constraints. Performs viability assessments to analyse and resolve architectural weaknesses. An application architect will need to interact effectively with business stakeholders, project managers, developers, and specialists to oversee the planning and implementation of applications.

Job Overview: As a ServiceNow Architect, you will be responsible for designing, developing, and maintaining ServiceNow solutions to meet the IT service management and business process automation needs of the organization. You will work closely with stakeholders to understand requirements and translate them into efficient and effective ServiceNow solutions.

ServiceNow Architects are key figures in enabling organizations to efficiently manage their IT services and automate business processes. They need a deep understanding of the ServiceNow platform, ITSM, and ITIL practices, as well as strong technical and communication skills to succeed in this role.

Key Responsibilities:

· ServiceNow Design: Design and architect ServiceNow solutions based on business requirements, best practices, and industry standards.

· Customization: Customize and configure ServiceNow applications, modules, and workflows to meet the specific needs of the organization.

· Integration: Integrate ServiceNow with other systems and applications to ensure seamless data flow and process automation.

· Process Automation: Design and implement workflow automation, business rules, and orchestration to streamline and optimize business processes.

· Data Modeling: Develop data models, tables, and relationships within ServiceNow to support data consistency and reporting requirements.

· User Interface (UI): Create user-friendly and intuitive ServiceNow UIs for various applications and modules, ensuring a positive user experience.

· Security: Implement and manage security and access controls in ServiceNow, ensuring data privacy and compliance with security policies.

· Performance Optimization: Monitor and optimize the performance of the ServiceNow platform to ensure it meets user expectations.

· Documentation: Maintain thorough documentation of ServiceNow configurations, processes, and customizations.

· Training and Support: Provide training to end-users and support teams to ensure they can effectively use and manage ServiceNow.

· Upgrades and Maintenance: Stay up to date with ServiceNow updates and patches and manage the upgrade process.

Qualifications:

• Bachelor's degree in computer science, information technology, or a related field.
• ServiceNow certification(s) such as Certified System Administrator, Certified Implementation Specialist, or Certified Application Developer.
• Proven experience as a ServiceNow Architect or a similar role.
• Strong knowledge of IT service management, ITIL processes, and best practices.
• Proficiency in JavaScript, Glide scripting, and other ServiceNow development languages.
• Experience with ServiceNow platform administration and customization.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work with cross-functional teams and stakeholders.

Preferred Qualifications:

• Experience with ServiceNow Service Portal development.
• Knowledge of ServiceNow Performance Analytics and Reporting.
• Integration expertise with REST, SOAP, and other web service protocols.
• Familiarity with service management tools and frameworks.

We are current looking for a highly skilled Executive Director for our social service agency (SSA) to help us fulfil this important undertaking. The Executive Director is responsible for developing and implementing strategies aimed to promote the organisation’s vision, mission and values. He/she is responsible for building an effective team of leaders to achieve the goals and objectives determined by the Board.

Responsibilities

Leadership

·Participate with the Board in developing a vision and strategic plan to guide the organisation

·Identify, assess, and inform the Board of Management of internal and external issues that affect the organisation

·Act as a professional advisor to the Board of Management on all aspects of the organisation's activities

·In addition to the Chair of the Board, act as a spokesperson for the organisation

·Represent the organisation at community and publicity activities to enhance the organisation's community profile

Operational Planning and Management

·Develop an operational plan which incorporates goals and objectives that work towards the strategic direction, proper governance and financial sustainability of the organisation

·Oversee the efficient and effective day-to-day operation of the organisation, and ensure that it meets the expectations of its clients, Board and stakeholders

·Draft policies for the approval of the Board and prepare procedures to implement the policies

·Review existing policies on an annual basis and recommend changes to the Board when necessary

Human Resources Planning and Management

·Determine staffing requirements for organisational management and programme delivery

·Oversee the implementation of the human resources policies, procedures and practices including the development of job descriptions and training programmes

·Recruit, interview and select staff who have the right technical and personal abilities to help further the organisation's mission

·Implement a performance management process for all staff which includes monitoring staff performance on an on-going basis and conducting an annual performance review

Financial Planning and Management

·Work with staff and the Board to prepare a comprehensive budget

·Work with the Board to secure adequate funding for the operation of the organisation

·Research funding sources, oversee the development of fund-raising plans and write funding proposals to increase the funds of the organisation

·Ensure that sound book-keeping and accounting procedures are followed

·Administer the funds of the organisation according to the approved budget and monitor the monthly cash flow of the organisation

·Provide the Board with comprehensive, regular reports on the revenues and expenditure of the organisation

Community Relations/Advocacy

·Communicate with stakeholders to keep them informed of the work of the organisation and to identify changes in the community served by the organisation

·Establish good working relationships and collaborative arrangements with community groups, funders, politicians, and other organisations to help achieve the goals of the organisation

Core Competencies:

·Passion for the Mission - focused on and dedicated to meeting the expectations of internal and external stakeholders.

·Teamwork – All volunteers and employees are valuable members of SSA and contribute to the overall success of SSA. We collaborate and communicate openly and honestly to solve problems, respect each other, learn from one another, grow in our respective roles and contribute to strong morale throughout the organization.

·Domain Knowledge and Technical Skills - committed to possessing the skills needed to best perform in his/her position. As needs and resources change, staff will seek and engage in learning opportunities to improve their skills and strengths.

Core Job Specific Competencies:

·Recruiting and Staffing- recruits the best people available for positions

·Motivating Others – creates a climate in which people want to do their best

·Relationship building, fundraising and resource acquisition for service delivery and long term strategic needs

·Negotiation - negotiates skilfully in tough situations

·Action Orientation – works hard and maintains high energy; seizes opportunity

·Innovation Management – brings creative ideas of self and others to fruition

·Time Management – uses time effectively and efficiently; can attend to a broad range of activities

Qualifications

Education:

·At least a Bachelor’s degree.

Experience:

• At least 7 years in senior management roles including staff supervision, human resources, fundraising and finance.
• Proven track record of attracting resources and partnerships and managing external relations.
• Facilitative and collaborative leadership style. Proven ability to work in a dynamic team and build working partnerships. Can flexibly share leadership and buil consensus. When necessary, can take initiative and make tough decisions.
• Success supervising and mentoring staff and supporting professional and leadership development. Excellent people skills.

Physical Requirements:

Must have the ability to attend community meetings, training events and agency meetings.

Only shortlisted candidates will be notified.

(Please refer to the FY23 Salary Guidelines for the Social Service Sector posted on the NCSS website https://www.ncss.gov.sg/Social-Service-Careers/Sector-Salary-Guidelines)

Sun Ray Scheme

Sun Ray is a centralised scheme administered by NCSS to develop individuals who have strong leadership qualities to lead professional practices and agencies in the social service sector.

To enable a holistic development. there will be structured rotation across social service agencies in different sub-sectors to provide individuals with cross-organisational exposure and support. The exposure will enable those on the Sun Ray to develop broader sector perspectives and gain deep sector knowledge to help the social service agencies that they are deployed to build capabilities and capacity.

We are looking for individuals with strong motivation and leadership capabilities to lead agencies or professional practices to achieve social impact in the social service sector.

The Role: Product Manager BOBI, Director

The Team:

Business Operations and Strategy within the Market Intelligence Technical Operations with the goal of facilitating financial transparency for Market Intelligence Technology Executives to enable data driven business planning and tracking from execution to delivery.

The team delivers trusted strategic management metrics and reporting across Workforce, Vendor, Financials, and Strategic Projects, as well as KPI reporting using PowerBI. The team is expanding into Synergy Reporting, Cloud Spend, Cloud Migration, and Internal Cost Allocation Reporting.

The Impact:

You will be the Product Manager for the Business Intelligence platform (BOBI). BOBI is a cloud native platform, built on AWS. You will be empowered with a team of technical developers, front-end developers and a product owner.

You will be responsible in ensuring that product work is aligned with organizational priorities. You will be responsible to define product deliverables based on the strategic direction of the MI Technology and TBO organization. You will work closely with internal data providers to identify, consume and govern the datasets.

The userbase is expected to remain relatively stable at 500 users, and is indispensable to the core users/stakeholders, it is imperative that the platform is operationally stable but more importantly is seen as the single source of truth for the MI Tech management team.

In order to ensure that the BOBI platform is meeting the requirements of its stakeholders you will define a steering committee, chair meetings, and initiate demo sessions, user training and feedback calls.

Data management will be expected as part of the role, as we continue building and industrializing our Datawarehouse.

What’s in it for you:

1. Focus on data quality and accuracy of reporting
2. User / Stakeholder engagement
3. Project management acumen to work with various stakeholders and teams, and manage multiple internal conntributors
4. Effectively highlight and manage risks up and down the project chain
5. Facilitate large discussions and to lead stakeholders to consensus
6. Ability to analyze existing data sets and identify actionable data insights that can be easily understood by the user
7. Ability to analyze existing tools and databases and provide software solution recommendations for process improvements
8. High-level written and verbal communication skills.

Responsibilities:

1. Translating MI Technology strategies to tasks for development
2. Learning the executive leadership and other users’ needs
3. Serving as a liaison between the executive management and development
4. Oversee, measure, and improve project execution via the Agile Scrum methodology (day-to-day management is facilitated by Project Management)
5. Project manage the BOBI Reporting platform related projects and their enhancements. Bridging the gap between Business requirements and technical deliveries
6. Maintain the project pipeline and align resources for analysis and execution of task, this will involve tracking of team’s current and future pipeline along with delivery timeline.
7. Ensuring that process and documentations are followed using tools like JIRA, Confluence, ADO, AWS etc.
8. Participating in internal testing of the reporting platform to verify if the reports satisfy the Business requirements in terms of accuracy, efficiency, access restrictions etc.
9. Management status reporting of BOBI deliveries on a regular basis

What We’re Looking For:

1. Bachelor’s or master’s degree in Finance, Business, Technology, Engineering, or related area
2. 6-8 years of relevant work experience in Technical Team Management
3. Extensive team leadership experience
4. Strong understanding of Data Management and Operations
5. Aptitude for Business Intelligence and visualization
6. Able to define and communicate a clear vision
7. Excellent presentation skills and stakeholder management
8. Committed to employee career growth
9. Highly organized, independent and multitasker
10. Proven willingness to learn, a positive attitude, and an ability to work in a fast-paced, high demand work environment.
11. Open to working flexible hours as per business needs

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Responsibilities:

• Performing independent valuation for complex financial instruments, businesses, tangible and intangible assets including derivatives and structured products (plain vanilla as well as exotics), equity and debt securities, for mergers and acquisitions, litigation support, dispute resolution, financial reporting, restructuring, and financial advisory.
• Building and analysing financial models and assessing assumptions and data which underlie the model.
• Researching and monitoring industry best practices on valuation models and techniques to ensure that the valuation practice is in line with industry best practices.
• Pitching for new work, including preparation and presentation of proposals.
• Leading valuation engagements
• Building and maintaining client relationships before, during, and after engagements.
• Supervising, training, and mentoring associates and interns on valuation and valuation-related services.
• Working closely with Partners and staff on client management, practice development, and business development activities.

Requirements:

• Excellent academic background with a Master of Science in Financial Engineering, Quantitative Finance, Financial Mathematics, Computational Finance, or related degree. Professional qualification in accounting / FRM / CFA will be an added advantage.
• Ideally between 5+ years’ valuation experience acquired with the valuation practice within an accounting, professional services firm or a bank. Experience in building and/or validating pricing models, valuations control, would be an added advantage.
• Strong grasp of quantitative finance, including models for equity, interest rates, FX, and credit, and valuation techniques including binomial trees, monte carlo simulation, and numerical techniques.
• Expertise in implementing valuation models for financial instruments in VBA or other programming languages is essential.
• Knowledge of business valuation and intangible asset valuation, discounted cash flow models, and trading and transaction multiples would be advantageous.
• Exceptional analytical, problem solving and presentation/report writing skills, combined with a good understanding of business dynamics and commercial value drivers.
• Self-motivated and able to work independently, develop good relationships with senior management and Partners, and operate well within a team environment.⠀

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

RESPONSIBILITIES

Strategy

· Drive profitable growth by acquiring, developing and servicing long-term relationships with HNW clients

Business

· Accountable for the performance of individual’s own client book.

· Deliver NNM, AUM and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).

· Generate healthy pipeline of target market prospects and convert them into clients.

· Grow client portfolio size by deepening existing customer relationships.

· Implement an asset allocation in line with the client needs, and model portfolios as benchmarks.

· Deliver, monitor and review solutions to clients based on client investment profile.

· Conduct periodic reviews of client accounts in accordance with established procedures.

· Deliver profitable growth by controlling costs and mitigating operational losses.

· Deliver positive client performance in line with client investment profiles.

Processes

· Support the continuous improvement of processes to increase operational efficiency and effectiveness.

· Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.

· Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.

· Ensure sales management, suitability and onboarding processes are applied appropriately

People & Talent

· Collaborate with support functions, business partners and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.

Risk Management

· Do what is right in order to avoid reputational risks and operational losses.

· Understand the risk and control environment within area of responsibility and drive rectification as required.

· Handle customer issues, complaints and product enquiries on timely basis in accordance with established procedures.

· Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.

Governance

· Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.

· Ensure adherence with the highest standards of ethics and compliance with relevant polices, processes and regulations forms part of the culture.

· Participation in Local Client Committee and other relevant committees where applicable.

· Engage with all audit report findings and ensure feedback is acted upon.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the Singapore CPBB Private Banking function to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Platform Managers

· Client Services Managers

· Product Specialists and dedicated function partners

· Relevant Front Office colleagues

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore CPBB Private Banking [team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· Academic or Professional Education/Qualifications – relevant degree, level 4 RDR compliant qualification

· 7 years of Relationship Management experience in Private Banking

· Excellent in business communication

· Licenses and Certifications/accreditations – as required by role remit and responsibility

· Professional Memberships – as required by role remit and responsibility

· Bank training; i.e. mandatory & developmental – as below

· Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility

· Strong ability to develop a network of target prospects

· Proven risk management capabilities

· Firm in all business guidelines and compliance issues

· Sound knowledge of financial markets and investment products

· Outstanding communication and presentation skills

Role Specific Technical Competencies

· Manage Conduct

· Manage Risk

· Sales & Relationship Management

· Market Knowledge

· Product & Processes

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

We invite highly motivated, dynamic professionals to join our growing Corporate Finance practice.

KPMG Corporate Finance, Singapore is a leading provider of mid-market M&A and Capital Advisory services. We advise local and global clients across a wide range of industries on divestments, mergers, acquisitions, joint ventures and capital raising (equity and debt). We advise on all stages of a transaction: review of strategy; planning; preparation; pricing; deal structuring, due diligence; negotiations and completion.

KPMG M&A and Capital Advisory has a strong deal pipeline and the selected candidates will be actively involved in day-to-day deal execution and origination activities.

Responsibilities:

• Providing buy-side and sell-side M&A services to corporates and private equity funds
• Participating in meetings and maintaining continual interactions with clients, potential targets/buyers and other professional firms
• Leading preparations of proposals and discussion materials
• Conducting detailed financial analysis, valuation, industry research and target/buyer search
• Preparing information memorandums and management presentations
• Facilitating due diligence processes
• Supporting negotiations and closing procedures

Requirements:

• Possess a Bachelor’s degree or higher academic qualifications
• Possess more than 8 years of working experience in M&A, capital raising, fund raising, accounting/transaction services, investment banking or relevant services
• Strong knowledge of accounting and financial modelling, with a good understanding of corporate finance and M&A
• Regional (specifically Malaysia, Vietnam or Thailand) transaction experience would be an advantage
• Highly motivated individual with strong problem-solving skills, ability to manage multiple tasks and deadlines in a fast-paced environment and work as a team player
• Excellent verbal/written communication skills in English

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.