Total 557 Director/C-Level customer service manager job vacancies in Singapore

Job Purpose

-Manage and develop the overall customers engagement of assigned portfolio.

-Develop and perform business development strategies/activities in accordance with company business objective and local business environment to deliver profitable growth.

-Support global/regional sector initiatives and drive the engagement of both internal and external stakeholders with clear account development plan.

Accountabilities

I) Customers

External Customers

- Maintain effective relationship with assigned portfolio by remaining informed about customers’ business priorities and needs within the region.

- To drive and manage profitable growth with the assigned customer portfolio.

- Deliver services and solutions to customer that meet budget, quality and agreed service level.

- Drives/support development of new/innovation service or value creation as part of continuous development to meet customer’s needs.

- Respond and solve customer enquiries/complaints in a timely and responsive manner.

- Responsible for establishing customer profiles and customer needs.

- Effectively conduct Annual/Quarterly/Monthly Business Review with customers.

Internal Customers

- Develop Customer Account Plan and/or Win Plan that can be adapted to meet customer needs and business fit.

- Work with Product, Key account managers, Bid Management team in the region to communicate and align customer account/win plan for RFIs / RFQs.

- Close engagement with internal stakeholder by sharing customer’s buying behaviours and competitor’s intelligence.

II) Stakeholders

External Stakeholders

- Identify and develop relationship with Customer contacts, including but not limited to decision makers, coaches, gatekeepers, influencer et al.

- Work with third party service provider like packing company, carriers, truckers or shipping lines for special projects when needed.

- Work with other DHL divisions for end-to-end supply chain solution design or cross BUs collaboration.

Internal Stakeholders

- Work with countries and internal departments such as Products, VAS, Finance, First Choice, BPO, IT and Implementation to satisfy customers’ needs and make sure service is provided smoothly.

- Coach and work closely with virtual team - Key Account Managers (KAMs), Program Managers (PMs), GSC Team, etc.

- Regular Performance Dialogue with Country KAMs or ASMs/PMs.

III) Process

Customer Business Development

- Conduct customer meeting/sales visits (potential & existing) and present company capabilities, value proposition and business fit.

- Identify and develop customer sales leads.

- Lead market profiling and customer/competitor research and analysis activities to understand and identify opportunities and challenges.

- Develop and/or communicate effective pricing strategies to drive profitable growth and volume.

- Develop supply chain management solutions meeting customer needs.

- Develop customer development plan/win plan and drive the communication and alignment with relevant stakeholder in region and countries such as Product and Key Account Managers on strategy for RFQ’s/tenders/bids.

- Proactive Selling with Buyer’s Perspective.

Customer Business Performance

- Effectively drive monthly, quarterly and annual business review with customers.

- Overall responsible for achieving Customer business targets and KPIs. Drive KPI performance review with customer, together with Products.

- Identify and drive continuous improvement or value creation opportunities with customers.

Skills/Knowledge

· Selling with Buyer’s Perspective

· Management & Decision Making

· Project management

· Industry/Sector Knowledge and Expertise

· Freight Forwarding Knowledge and Expertise

· Excellent communications skills

· Interpersonal skills

· Influencing skills

· Negotiation skills

· Solution design and process mapping skills

Experience/Qualification Requirements

- Degree Holder, relevant post-graduate qualifications will be an advantage

- 6-8 years of solid experience in the logistics or forwarding industry

- Of which at least 2 years is dealing with major accounts on a regional or global level

- Relevant experience in International Supply Chain, Decarbonization Market Trend and Digitization Processes will be an added advantage

- Fluent use of English (both written and spoken)

- Ability to speak Mandarin will be an advantage

- Computer skill knowledge like MS Excel, MS Powerpoint and MS Word

Details of the Division and Team

Across the 14 markets we cover in Asia Pacific, we deliver cutting-edge advisory and best-in-class solutions to the most sophisticated and demanding requirements of these clients, as well as industry specific businesses.

We are currently recruiting for in Singapore who will be primarily responsible for Regional Sales in originating fresh opportunities and growing the portfolio. Additionally, the candidate is expected to build pipeline and achieve new business sales goals through effective account planning, strong relationships and implementation of sophisticated selling strategies.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Key Responsibilities:

• Working primarily with regional and global treasury teams of top tier international multinational corporates, to achieve revenue growth targets and increase market share through new-to-bank mandates and transaction flows.
• Work closely with other regions (i.e., Americas, Europe) and other divisions across the bank to deliver innovative and value-adding solutions to clients and establish Deutsche Bank as a thought leader and trusted advisor in the Cash Management space.
• Acquire first hand knowledge and thorough understanding of treasury best practices and the regulatory landscape to add value to regional treasury centers operating in Asia Pacific.
• Ensure scalability by replicating deals within and across a region or industry vertical.
• Spearhead client engagements, pitches/presentations and Requests for Proposals (RFPs).
• Partner with various business heads across Products and Coverage to roll-out initiatives, campaigns and commercialize solutions aimed at building the Asia Pacific franchise.
• Cross-sell Trade Finance and Risk Management products to build the Deutsche Bank franchise.
• To work with the Implementation & Service team and Operation Team responsible for all post sales activities, ensuring that solutions are delivered on time and within the client’s expectations.
• Work with team members in a collaborative, trustful and performance driven manner to build a leading Cash Management team in Asia Pacific.
• Understand and comply with regulations and internal policies to ensure no deviation to each compliance requirement.

Requirements

• 10 + years cash management, transactional FX sales and/or corporate banking relationship management experience with top tier international multinational corporates.
• Proven track record in managing complex regional cash management deals in Asia Pacific with the ability to formulate and deliver sophisticated advisory and/or bespoke solutions to clients.
• Possess strong knowledge of treasury trends amongst multinational corporates as well as a keen understanding of the geopolitical and regulatory landscape, and macroeconomic trends across Asia Pacific.
• Good understanding of accounting practices and organizational best practices.
• Ability to influence and build collaborative partnerships with internal and external stakeholders at the local, regional and global levels.
• Displays a global, innovative, performance-driven and resourceful mindset.
• Is able to work across international time zones, i.e., Americas, Europe and Asia.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

ob Responsibilities

We are looking for a Finance Directorto build the Treasury function within the Group.You will drive and coordinate all key treasury processes including cashflow planning and forecasting by establishing treasury frameworks, monitoring and improving efficiency in cash management.

• Oversee Group treasury function across the holding company and subsidiaries in multiple region.
• Design and maintain treasury policy that adequately control treasury activities and supporting the smooth running of the daily operations.
• Review and recommend efficient bank account management within the Group.
• Explore and build banking relationship with a new Global bank that able to support the growth of the Group.
• Responsible for managing fund placement or investment to maximise the return.
• Responsible for evaluation of the use of Trade Financing Line or Loan facilities.
• Provide weekly overview of the cashflow position and forecast to the management and manages the cash allocation for each entity.
• Evaluate the hedging needs of the Group.
• Propose and implement metrics and tracking to measure liquidity and burn efficiency.
• Support any other ad hoc treasury projects.

Job Requirements

• Bachelor's Degree in Finance / Accounting.
• At least 8+ years of working experiences in Treasury or 5+ years Manager role on group level.
• Has experience managing fund or investment and rolling out Group cash pooling process.
• Great analytical and interpersonal skills, with keen attention to detail and the bigger picture in mind.
• E-Banking experience a strong plus.
• Self-driving team player able to thrive in a fast-paced start-up environment.

Position title : Sales Executive/Assistant Sales Manager/Sales Manager
Location: Tuas (Company transport at designated pick up points - Jurong east, Bukit batok, Choa chu kang, Lakeside, Tuas crescent etc)
Working Days: 5-days work week (40 hrs)
Working hours : 8am – 5pm / 9am – 6pm
Salary : $4,000 to $5,500

Responsibilities:

• Develop new customers and maintain existing customers
• Handle new sales enquiries and preparation of quotations
• Work closely with sales team on execution of marketing and sales activities
• Develop and implement strategic plans to increase sales
• Follow up on projects, delivery and relevant documents
• Manager customers' accounts, credits and payments

Requirements:

• Diploma/Degree with 1-2 years of sales experience in steel industry
• Possess good knowledge of various steel products with prior experience in project sales
• Proficient in sales prospecting and able to drive sales process from plan to close

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position title : Sales Executive/Assistant Sales Manager/Sales Manager
Location: Tuas (Company transport at designated pick up points - Jurong east, Bukit batok, Choa chu kang, Lakeside, Tuas crescent etc)
Working Days: 5-days work week (40 hrs)
Working hours : 8am – 5pm / 9am – 6pm
Salary : $4,000 to $5,500

Responsibilities:

• Develop new customers and maintain existing customers
• Handle new sales enquiries and preparation of quotations
• Work closely with sales team on execution of marketing and sales activities
• Develop and implement strategic plans to increase sales
• Follow up on projects, delivery and relevant documents
• Manager customers' accounts, credits and payments

Requirements:

• Diploma/Degree with 1-2 years of sales experience in steel industry
• Possess good knowledge of various steel products with prior experience in project sales
• Proficient in sales prospecting and able to drive sales process from plan to close

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Business Development Director - a strategic leadership role responsible for driving business growth and expansion initiatives within the construction sector across China and key Asian markets. This position requires a seasoned professional with extensive experience in business development, market penetration, and relationship management within the construction industry. The primary objective is to develop and execute comprehensive strategies to capitalize on growth opportunities, strengthen market presence, and achieve revenue targets across the region.

Key Responsibilities:

1. Strategic Planning: Develop and implement a strategic business development plan for the construction sector in China and targeted Asian countries. Align strategies with corporate objectives, market dynamics, and growth opportunities to maximize results.
2. Market Expansion: Identify and assess new markets, segments, and growth opportunities within the construction industry across China and key Asian countries. Conduct market research, competitive analysis, and feasibility studies to inform market entry strategies.
3. Client Relationship Management: Cultivate and maintain relationships with key clients, stakeholders, and industry influencers in China and across Asia. Act as a trusted advisor, understanding client needs, and delivering tailored solutions to enhance customer satisfaction and loyalty.
4. Opportunity Pursuit: Lead the pursuit of new business opportunities, including project bids, partnerships, and acquisitions, within the construction sector. Collaborate with internal teams to develop compelling proposals and presentations, ensuring alignment with client requirements and company capabilities.
5. Team Leadership: Provide strategic direction, mentorship, and guidance to the business development team across China and Asian countries. Foster a high-performance culture, encouraging collaboration, innovation, and continuous improvement.
6. Revenue Growth: Drive revenue growth and achieve sales targets through effective pipeline management, opportunity tracking, and conversion strategies. Monitor sales performance, analyze trends, and implement corrective actions as needed to optimize results.
7. Cross-functional Collaboration: Collaborate closely with internal stakeholders, including operations, finance, legal, and marketing teams, to ensure alignment of business development activities with company objectives and priorities. Facilitate cross-functional collaboration to streamline processes and enhance efficiency.
8. Market Intelligence: Stay abreast of industry trends, regulatory developments, and competitive landscapes within the construction sector across China and Asian markets. Leverage market intelligence to identify emerging opportunities, mitigate risks, and shape strategic initiatives.
9. Continuous Improvement: Champion a culture of continuous improvement, driving initiatives to enhance business development processes, tools, and methodologies. Implement best practices, performance metrics, and feedback mechanisms to optimize performance and drive results.

Responsibilities

Sales

· Develop winning proposals, reports and insights for presentation to clients

· Contact clients to offer them business proposals or close sales deals

· Follow-up on marketing leads to secure potential sales opportunities

· Review sales records and develop action plans to increase sales figures

· Conduct research on appropriate strategies for increasing sales and customer base

· Prepare and present periodic sales reports to management to provide useful information for making key business decisions

· Carry out assessments to identify and eliminate inefficiencies and time-consuming processes

Sourcing

· Devise and use fruitful sourcing strategies and networks

· Discover new suppliers and develop new partnerships where economically viable

· Negotiate with external vendors to secure advantageous terms

· Finalize purchase details of orders and deliveries

· Review existing contracts for improvements

· Collaborate with key persons to ensure clarity of the specifications and expectations of the customers

· Foresee alterations in the comparative negotiating ability of suppliers and clients

Requirements

- Education and Training: Degree or Diploma in Business

- Minimum 10 years of work experience in procurement / vendor management role

- Minimum 10 years of work experience in Sales / Business Development

- Good network of contract manufacturers

- Good interpersonal skills

- Outstanding Analytical Skills: incumbent must be able to understand the market, analyze and conduct research to derive initiatives for improved sales

- Good insight into sourcing and sales processes with good negotiation and problem solving skills

- Strong contract structuring skills.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Join a forward-focused institution committed to nurturing elite student-athletes and shaping future leaders. As Assistant Director or Senior HR Manager, you will influence HR policies and drive initiatives that align with our mission of excellence and innovation.

In this influential HR leadership role, reporting directly to the Director of Corporate Services, you will oversee and optimize HR operations, ensuring alignment with our organizational objectives. From talent acquisition to performance management and budgeting, your work will support a culture of growth, integrity, and resilience.

As the authorized Education Recruitment Specialist for this role, First Konnection offers a streamlined application process tailored to enhance your experience:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Your Impact and Responsibilities:

• Strategic HR Development: Design and implement HR strategies that promote collaboration, innovation, and high performance.
• Leadership and Growth: Manage and develop the HR team, providing clear direction, support, and growth opportunities.
• Operational Excellence: Oversee critical HR functions, including payroll, budgeting, and regulatory compliance, ensuring adherence to Singapore’s employment laws.
• Continuous Improvement: Innovate HR processes and policies to create an agile, future-ready workplace.

Requirements:

• A minimum of 10 years in HR, with at least 5 in a leadership role across core HR functions.
• Proven ability to develop, lead, and inspire high-performing teams.
• Strong communication and interpersonal skills, with the ability to engage diverse stakeholders.
• Familiarity with Singapore’s HR regulations and statutory requirements.
• Proficiency with HRIS systems is an advantage.

Shape the future of HR and join a purpose-driven team that values your expertise.

Submit your application today and take the next step in your leadership journey!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

About the role:

The Customer Success (CS) department is the backbone of everything Forter does, and as the Head of CS for APAC you’ll lead the team responsible for that region’s customers. Forter’s technology is cutting edge, and as such, the CS team is in an exciting position to partner with customers to deliver incredible business value. Forter places a great deal of faith in our CS team, who are responsible not only for customer satisfaction, but also renewals and expansion discovery. In this role you’ll lead a world class team, ensure the execution of our mission at the highest levels, build lasting relationships with client executives, solve complex business challenges, and expand the skills that will be the cornerstone of your career.

What you’ll be doing:

• Lead a world class team of roughly 5 CSMs in the APAC region, covering our customers in China, Australia, Japan and more
• Recruit and develop a high performing team, helping uplevel our CSMs to meet their company goals while preparing them for the next steps in their careers
• Deliver transformational leadership so the team is highly motivated, supported, and engaged. Be a role model and maximize the strengths of your team
• Own the gross and net revenue retention number for your team, building a strategic plan to retain and grow your book of business quarter after quarter
• Independently handle escalated client issues with urgency, providing guidance to the team while serving as an escalation point that can deescalate situations
• Lead the APAC team renewal strategies, partnering with cross-functional teams like Sales, Marketing, and Finance to proactively plan renewals well in advance
• Work closely with the GTM teams (Sales, Pre-Sales, etc.) to align on strategies, forecasting, account plans, and expansion opportunities
• Share key insights about Forter’s product and processes internally with our Product and leadership teams to help point the company roadmap in the right direction

Who are you?:

• 10+ years of CS experience working with large enterprises on software solutions
• 5+ years of management experience as a CS team manager or leader
• Experience in a SaaS startup serving customers that include those in mainland China. Fraud, payments, professional services, and eCommerce experience is a bonus
• Strong management presence and leadership ability, with communication and interpersonal skills that motivate leaders and teams
• Demonstrated operational excellence in analytical thinking, process development, problem solving, communication, delegation, and planning
• Excellent communication skills especially at the C-level. Past experience working with senior C-level executives both internally and externally
• Experience building exceptionally strong relationships with x-functional leaders. Sharing a clear vision for your team as well as enlisting internal support for initiatives
• Ability to work in fast paced environment, be trusted to drive initiatives autonomously and gain buy in from a wide collection of stakeholders
• Ability to break down ambiguous and nuanced problems into concrete, manageable components and think through optimal solutions
• Openness to being hands on. Not afraid to roll your sleeves up and get in the weeds while solving complex operational problems

Benefits:

• Competitive salary and quarterly bonus plan
• Private health insurance, including vision and dental coverage
• Restricted Stock Units (RSU’s)
• Generous PTO policy
• Half day Fridays, every Friday
• Work from home allowance

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Forbes Cloud 100 (2021, 2022)
• SAP Pinnacle Awards “New Partner Application Award” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

We are seeking a highly skilled and experienced Chief Automotive Technician to lead our team of mechanics and oversee all technical, mechanical, and electrical repairs in our automotive service center. As the Chief Automotive Technician, you will be responsible for performing a wide range of repairs on various makes and models, including high-end luxury vehicles such as Porsche, Bentley, Rolls Royce, Ferrari, Lamborghini, and others.

Responsibilities:

1. Perform Technical Repairs: Conduct comprehensive diagnostics and repairs on automotive systems, including engine overhauls, gearbox overhauls, air conditioning repairs, and electrical repairs. Ensure that all repairs are executed efficiently and accurately, adhering to manufacturer specifications and industry best practices.
2. Lead and Supervise: Manage a team of mechanics, providing guidance, training, and support. Monitor the progress of repairs, allocate tasks, and ensure that work is completed within the set timelines and quality standards. Foster a positive work environment that promotes teamwork, productivity, and professional growth.
3. Diagnostic Expertise: Utilize advanced diagnostic tools and techniques to identify and troubleshoot complex issues in automotive systems. Develop effective solutions and communicate the findings to the team and customers in a clear and concise manner. Make recommendations for repairs or replacements based on accurate assessments.
4. Quality Control: Maintain high-quality standards for all repairs and services delivered by the team. Conduct thorough inspections to verify the completeness and accuracy of work performed, ensuring that vehicles are safe and in optimal condition before returning them to customers.
5. Inventory Management: Manage inventory levels of automotive parts, tools, and equipment, ensuring an adequate supply to support repair operations. Coordinate with suppliers to source necessary materials, negotiate pricing, and maintain cost-effective inventory control.
6. Customer Service: Interact with customers to understand their automotive concerns and provide expert advice and recommendations. Address customer questions or concerns professionally and ensure exceptional customer satisfaction throughout the repair process.
7. Stay Updated: Keep abreast of the latest advancements in automotive technology, repair techniques, and diagnostic tools. Attend training sessions, workshops, and industry events to continuously enhance technical skills and knowledge.

Requirements:

• Extensive experience as an automotive technician, with a proven track record of performing complex repairs and diagnostics on various makes and models.
• Expertise in engine overhauls, gearbox overhauls, air conditioning repairs, and electrical repairs.
• Strong diagnostic skills with the ability to accurately identify and resolve complex automotive issues.
• Proficiency in using advanced diagnostic tools and equipment.
• Excellent leadership and team management abilities.
• Exceptional communication and customer service skills.
• Detail-oriented with a focus on delivering high-quality work.
• Ability to work efficiently under pressure and meet deadlines.
• Strong problem-solving skills and the ability to adapt to changing situations.
• Knowledge of high-end luxury vehicles such as Porsche, Bentley, Rolls Royce, Ferrari, Lamborghini, etc., is highly desirable.

Join our team as the Chief Automotive Technician and lead a dynamic group of professionals in providing top-notch automotive repair services. Together, we will ensure the satisfaction and safety of our valued customers while maintaining the highest standards of technical excellence.

Develop and execute comprehensive marketing strategies to drive brand awareness, customer engagement, and revenue growth. Conduct market research to identify trends, customer needs, and competitive landscape to inform marketing strategies. Work closely with sales, product development, and other departments to align marketing efforts with business goals. Monitor and analyze marketing performance metrics, providing insights and recommendations for improvement.

Job Description & Requirements

Responsibilities

· Ensure adherence to professional standards and regulatory requirements

· Design and implement quality management policies and procedures

· Evaluate system of quality management control through firm-level and engagement-level reviews and document defects and / or recommendations for improvement

· Participate in technical projects and consultations

· Direct use and provide training on the firm-tailored auditing tool

· Train personnel about professional standards and regulatory requirements

Requirements

· Degree in Accountancy or related discipline with professional qualification

· 7 - 10 years of relevant experience in public accounting firm or equivalent

· Excellent understanding of accounting, auditing and regulatory requirements

· Strong interest and passion in professional standards and quality management

· Good project and people management and communication skills

We offer a competitive salary & benefits package, a professional and conducive work environment that supports your development and goals. Please include information such as last drawn and expected salary, reason for leaving and notice period.

Responsibilities:

• Implement the delivery and service business strategy of the company and regional enterprises, formulate business plans and strategies within the representative office, and be responsible for achieving the strategic goals of the representative office's enterprise delivery and service
• Responsible for the business objectives and market success of the representative office’s delivery and service business, responsible for the customer satisfaction of the company’s delivery and service business, and ensuring the continuous development of the service business in the representative office
• Be able to adapt to the NA key customer service strategy, build a key customer service team, standardize standard actions, and be responsible for key customer satisfaction
• Guarantee the delivery of major projects, implement major network management, and be responsible for the successful delivery of representative office projects and customer network security
• Match and formulate key customer service strategies for representative offices, build representative office service teams and capabilities for excellence/strategy/core (white list) NA, and be responsible for achieving key customer-related goals (service, operation, full customer, etc.)
• Adapt the enterprise service partner enabling strategy, formulate and implement the representative office service partner enabling plan, and achieve the partner enabling goal
• Implement the adaptation and operation of service processes, platforms and IT tools locally
• Match the service needs of the representative office enterprise, cooperate with the relevant departments of the representative office, and build a team of organizations, cadres and experts in this field

Requirements:

• At least master degree in computer science/engineering/telecommunication or other related majors
• Minimum 10 years of working experience for service project delivery or maintenance project delivery in enterprise industry
• Minimum 10 years of project management experiences and ensure customer satisfaction
• Minimum 10 years of leadership experience in dynamic team management
• To keep abreast of emerging technologies, standards and management methods and to provide advice and guidance on ICT matters to the Management
• Preferable with pre-sales experiences & 5G knowledges
• Knowledge of project management and maintenance service delivery
• Strong organizational and leadership skills with proven ability of project delivery
• Self-initiative to take the responsibility of task and learn new products/technologies
• Ability to communicate bilingually in Mandarin and English. Mandarin is essential to communicate with colleagues in the head office in China

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any querie

Overview

We are seeking a dynamic and experienced Head of Sales for recruitment service business to join our leadership team and spearhead business growth in the recruitment industry. The ideal candidate will bring exceptional sales skills, strategic insight, and a strong understanding of recruitment market dynamics.

Key Responsibilities

• Develop and implement sales strategies to achieve company objectives and revenue targets.
• Identify and capitalize on new business opportunities while nurturing strong relationships with key clients and stakeholders.
• Analyze market trends and competitor activities to guide strategic decision-making.
• Collaborate closely with recruitment teams to align on client needs and enhance placement success.
• Monitor financial performance and execute strategies for improvement.
• Take full ownership of the sales process, driving results and ensuring consistent achievement of targets.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field
• Experience in the recruitment industry, with a focus on Sales or 360 Recruitment Consultant
• Proven track record of developing and executing strategies that drive revenue growth and meet business objectives.
• Excellent sales, analytical, negotiation, communication and interpersonal skills.

Overview:
We are a well-established, publicly listed recruitment company based in Singapore. As we continue to expand, we are seeking an experienced leader to head our recruitment services division. The ideal candidate will bring extensive recruitment experience, proven leadership abilities, and a deep understanding of the permanent and/or executive search landscape.

Key Responsibilities:

• Develop and implement a comprehensive strategy for permanent and/or executive search hiring that aligns with company goals and market demands.
• Identify emerging trends and opportunities in the recruitment space to enhance service offerings.
• Lead, mentor, and develop a team of recruitment professionals, fostering a culture of excellence and continuous improvement.
• Set clear performance expectations and provide regular feedback to team members.
• Identify and secure new clients while maintaining strong relationships with key clients by understanding their hiring needs and ensuring exceptional service delivery.
• Oversee the entire recruitment process, ensuring a seamless experience for candidates and clients.
• Implement best practices in candidate sourcing, assessment, and selection to attract top talent.
• Monitor industry trends and competitive landscape to inform recruitment strategies and adjust offerings as necessary.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 7 years of experience in recruitment service business, with at least 4 years in leadership roles focused on permanent hiring.
• Proven track record of achieving recruitment targets and driving business growth.
• Strong leadership skills with the ability to motivate a team.
• Excellent communication, negotiation, and interpersonal skills.

Roles & Responsibilities

• Grow the SmartNews ads business sales by driving the acquisition of cross-border advertisers and agencies.
• Develop and own the business growth strategies and its execution
• Build the team of Cross Border Business group, and manage and develop the team.
• Develop systems and operations in cooperation with relevant departments to ensure smooth transactions with overseas clients
• Collaborating with Ad Products and other key departments to enhance our products via customer feedback-sharing and other customer-related activities

Required Experience

• 5 years or more of sales experience in the digital ads related industry.
• Proven track record of delivering result
• Experience of 3 years or more in cross-border transactions and working experience of serving for clients in asia countries.
• 5 years or more of experience in managing large sales teams (10 or more members; multiple teams simultaneously)
• Experience of hiring and building a team at overseas office
• Business-level English, Japanese, and Chinese
• Ability to make frequent business trips for on-site project management, and ability to carry out new customer acquisition and manage relationships with both new and existing customers

Good to Have

• Working experience at startup
• Experience of owning a large sized sales target (billions of JPY)
• Strong ownership, growth mindset, capabilities to handle ambiguities

This General Manager is responsible for ensuring that global exports business and local business unit operations move towards consistent and profitable direction to achieve all short-term and long-term financial and operational goals at the same time building strategic relationship to strongly influence partners and the senior management team members.

As Regional Sales Capability Director, the person will be responsible for driving the continuous improvement and growth of key Sales Fundamentals across URC Affiliates. This strategic role consults, enables, and implements robust sales capabilities that align with the company’s growth objectives.

Requirements:

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• At least 10 years experience in a management function in both Exports, Sales and Marketing fields with strong FMCG (fast moving consumer goods) experience.
• Strong understanding of sales fundamentals, including sales strategy, key account management, RTM models, and distributor management.
• Demonstrated multi-cultural management experience

Our Story

At TDConnex, we are more than just a consumer electronics manufacturer; we are a team of innovators, creators, and problem-solvers dedicated to enhancing everyday life through cutting-edge technology. Our journey began with a simple yet powerful idea: to connect people with the future through innovative electronic solutions. Over the years, we have grown from a small startup into a leading global player, all while staying true to our core values of quality, integrity, and customer-centricity. Our story is one of relentless pursuit of excellence, where every product we create is a testament to our commitment to making a difference in the world.

What We Do

TDConnex specializes in designing, manufacturing, and distributing a wide range of consumer electronics that cater to the evolving needs of modern consumers. From smart home devices to wearable technology and beyond, our products are engineered to deliver convenience, efficiency, and style. We leverage the latest advancements in technology to create solutions that not only meet but exceed the expectations of our customers. Whether it’s through innovative features, sleek designs, or intuitive interfaces, our products are built to enhance the way people live, work, and play.

What We Are Looking For

The Regional HR Senior Manager / Director will play a key strategic role in aligning our human resource strategy with the overall business goals. The role requires a strong background in HR leadership, experience in operational HR management, and the ability to work in a fast-paced, regional environment. As the HR leader, you will partner with senior leadership to drive all aspects of human resources including talent acquisition, employee development, labor relations, and compliance with regional and local regulations.

Key Responsibilities

• Lead and develop regional HR strategies that align with the company’s business objectives, particularly focusing on expanding operations in the Asia Pacific region
• Oversee talent acquisition and management, ensuring we attract, retain, and develop top talent across multiple regions.
• Ensure compliance with labor laws and regulations in all operating regions, particularly Singapore, China, India, and future APAC markets.
• Partner with senior leadership to develop a strong organizational culture that promotes collaboration, innovation, and operational excellence
• Act as a trusted advisor to the Group CEO on all human resource matters, providing insights and recommendations for continuous improvement.
• Drive performance management, employee engagement, and retention initiatives
• Design and implement leadership development and succession planning strategies to ensure the future readiness of talent.
• Support expansion efforts, managing HR integration for new sites and regions as the company grows.
• Develop and manage regional HR policies and ensure alignment with local practices in each region.
• Provide oversight of compensation and benefits programs to ensure they are competitive and aligned with the Group's standards.
• Lead diversity and inclusion efforts, welcoming employees from all nationalities, and promoting an equitable work environment.

Requirements

Education

Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field. Professional HR certifications are preferred.

Experience

8 to 10+ years of progressive HR leadership experience, with at least 3 to 5 years in a regional role in the manufacturing industry.

Proven experience in both strategic HR leadership and hands-on operational HR functions.

Strong understanding of regional HR practices, with experience in Singapore, China and India being highly beneficial.

Skills

Excellent communication and interpersonal skills, with the ability to work effectively with senior leadership and diverse teams across multiple regions.

If you are passionate about finance, have a strong background in financial management, and are eager to contribute to a dynamic and growing organization, we would love to hear from you.

Language

Fluent in English; proficiency in other language is an advantage.

Location & Travel

This role is based at the company's headquarter in Singapore and requires occasional travel (approximately 50% per month) to our manufacturing plants in India and China.

If you’re passionate about driving HR strategies that foster growth, innovation, and an inclusive culture across regions, we’d love to hear from you.

SNEF Lab (a SNEF think-tank) of Policy Division

You must have an interest in labour policies to support SNEF lab’s research and sense-making work to drive SNEF’s efforts in developing and promoting progressive workplace practices, enhance labour market flexibility and advance tripartism. Your responsibilities include:

• Sense-make and analyse strategic labour policies or recommendations to address issues faced by employers or specific groups of employees in the labour market identified through the research or forecast of labour trends.
• Monitor and interpret global and local trends, as well as socioeconomic data of the labour markets, with a view of creating novel upstream policy solutions through labour policies.
• Study and develop models to project and explain future national manpower scenarios, intelligence, and other driving forces and critical uncertainties shaping Singapore’s economic and manpower environment through partnerships with academic institutions, tripartite partners and government agencies.
• Design and conduct research and analysis to evaluate and forecast employers’ position on identified labour guidelines and regulations.
• Adopt methodologies to enhance policy development and stakeholders’ engagement.

Job Requirements

Bachelor’s degree in Economics, Social Sciences (political science, sociology, organisation psychology, etc) or other related disciplines. An interest in international labour and experience in planning regional/ international events is a plus.

You must

• Possess good written, presentation and verbal communication skills
• Be proficient in applications such as PowerPoint, Word, and Excel, Tableau/ PowerBI, Canva, etc
• Versatile and resourceful and strong in stakeholders’ management
• Have a strategic and growth mindset, meticulous and have a keen eye to details
• Have at least 5 years of relevant experience

To be considered for the Assistant Director position, you should have supervisory experience and be able to provide peer leadership. Your title will be commensurate with your work and supervisory experience.

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

An exciting opportunity awaits for a seasoned professional to take on a pivotal role in the maintenance and enhancement of utility application systems. This position involves overseeing projects related to these systems, ensuring that they meet the highest standards of efficiency and effectiveness.

Key Responsibilities:

• System Maintenance & Enhancement: Oversee the upkeep and improvement of utility application systems to ensure optimal performance.
• Project Implementation: Lead initiatives related to utility application systems, ensuring timely and effective execution.
• Solution Architecture Development: Design and document comprehensive solution architectures that align with business needs.
• Requirements Analysis: Collaborate with stakeholders to analyze business and technical requirements, translating them into actionable application and process designs; main business stakeholders would be with the Finance & Billing department.
• Procurement Management: Handle the procurement of information communication and technology systems, software, and services. This includes drafting specifications, conducting evaluations, and engaging project stakeholders to ensure timely completion.
• Project Delivery Management: Oversee project delivery across the full Software Development Life Cycle (SDLC), including the warranty period, ensuring all objectives and deliverables are met.
• Vendor Management: Manage vendor relationships according to established standards, processes, and Service Level Agreements (SLAs) throughout project phases.
• Policy Compliance: Ensure adherence to organizational policies, standards, and procedures throughout all projects.
• Stakeholder Engagement: Actively engage with business users to discuss new approaches, prioritize enhancements, and explore upcoming projects.

Qualifications:

• Degree in Information Technology, Computer Science, or a related field
• 8+ years of relevant experience as system analyst, system design and development within SAP environments, specifically with utility project implementation experience.
• Strong understanding in billing and BSS (business support systems) in utility, telecommunications (telco), and related industries would be a strong bonus.
• Experience in engaging with cross-functional IT stakeholders, including infrastructure and data center operations; techno-functional consultants will be strongly considered.
• Project management certification is advantageous.
• Proven experience in managing vendor relationships effectively.

Technical Skillsets:

• Expertise in at least one SAP ISU module
• Strong background in SAP ABAP Development
• Proficient in Printing Software (Exstream)
• Knowledge of security protocols related to application systems

If you are interested in the above IT position, kindly apply with your updated CV or email to Shannagh Wu at [email protected]

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

The Service Delivery Director shall be the single point of contact for the services to be delivered under this Contract and be present at all management meetings. If he is not available, he shall be duly represented by a person of higher authority, who shall have good knowledge of the services to be delivered, status and issues under this contract.

The Service Delivery Director is required to manage a large team of over 100 resources and have strong technical background to manage the complex environment.
 

Project Delivery

• Review the project lifecycle (initiation, plan, execution, completion)
• Review project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues with Senior Management
• Monitor and report on project management progress
• Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Customer/Vendor Management

• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Provide leadership to the project team to ensure that proposals/ enhancements are fully analyzed and evaluated for benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management

(WEST REGION) - JOO KOON

Highlight:

- FMCG industry

- 70% Hunting 30% farmer, Focus on SEA, China, Taiwan etc

- (3 days office/ 2 days wfh)

- Mon – Fri/ 8.15 – 5.35pm

Key Requirements:

• Strong background in distributor management and market penetration.

• Significant regional market experience, particularly in Southeast Asia and similar markets, within the Consumer Packaged Goods (CPG) or FMCG sectors.

• Proven experience in Regional Commercial and Distributor Management (mandatory).

• Joint venture management skills are highly desirable.

• Quick-thinking and resilient character.

• Ability to work independently in foreign countries.

• Candidates should demonstrate aggressiveness and strategic thinking regarding distributor engagement.

Job Description

The International Business (Sales & Business Development) will be involved in ensuring the business targets are met and trade marketing activities are implemented accordingly. Working with the distributors on achieving topline business KPIs, the incumbent will ensure that business plans and programs are implemented and executed excellently. In addition to excellent execution, he/she will be responsible for building his/her existing international business portfolio through expansion of products, categories, and/or geography. The goal is to drive sustainable business growth through boosting sales, expanding product distribution, identifying new categories for growth, and forging strong relationships with the distributor team in the market.

• Work closely with the distributors to manage and build the key account business.

• Work closely with the distributors on the business execution plan within the approve budget.

• Lead in the execution of all plans, programs and activities for the distributor market as outlined by the marketing calendar for that market.

• Coordinate all PR events in the market as outlined in the PR Activities plan.

• Coordinate, manage and implement all business plans and programs approved by the International Business Group.

• Coordinate, manage and implement all approved trade marketing plans and programs.

• Provide regular update key stakeholders on the business plans and execution status of the programs.

• Market checks to ensure shelves are stocked, competitor pricing/promo checks and reporting and feedback on trends/category developments in market

Qualifications

• At least 10 years' experience in key account management within consumer industries with Regional Market, Commercial, Market Penetration, Consumer Packaged Goods (CPG) sector. and Distributor Management experience.

• Trade Marketing experience for consumer products is a must

• Product introduction experience is a major plus

• Entrepreneurial flair and a self-starter

• Excellent critical thinking/problem solving skills

• Excellent in verbal and written communications skills

• Proficiency in MS Word, Excel, PowerPoint, and Outlook

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101