Total 1,611 customer service manager job vacancies in D03 Queenstown, Tiong Bahru

We are looking for self-driven people with a proven track record of driving sales results.

This person is required to:

1. Aanalyse our business climate, our competitors’ focus, our potential clients’ needs and limitations along with our government’s current drive and potential future direction.

2. Develop an action plan towards achieving or exceeding our short, mid, and long-term sales and financial targets.

3. Execute and deliver on the action plan effectively through:

• 3.1 the strength of his network within the industry including corporate clients, direct customers,
• vendors, and partners/resellers.
• 3.2 monitoring the entire programme/service deliver process and resolving all issues to the
• satisfaction of all stakeholders.
• 3.3 garnering feedback from stakeholders and recommending constructive, cost-effective corrective
• actions.
• 3.4 maintaining client expectations at a sustainable, mutually beneficial level. This can include
• guiding clients on the delivery process and their role in ensuring correction-free operational
• details.

You are most likely to have about 1 to 2 years of successful sales experience (ideally in training, Cleaning Operations, Waste Management, and/or Food Services industries) and an unsatiable thirst for growth. A ITE certificate or polytechnic diploma in Business Administration may be an advantage.

You will be involved in developing programs and initiatives to support SingHealth’s digital transformation journey. You are required to address business needs to align with SingHealth’s digital strategy and blueprint. You will develop strategic plans, department workplans, corporate indicators, as well as conduct regular performance monitoring of the division’s key performance indicator (KPIs) and prepare management reports. You will support the team in strategic work planning and develop clear project proposals. You will also be involved in research and drafting of approval papers.

You will drive the collaboration with key stakeholders such as research organisations and IT companies, to derive purposeful and targeted engagement strategies at an organisational level. You will support training goals for digital literacy by identifying and assessing training needs, creating customised training plans, implementing appropriate training methods to enhance employees’ skills, performance and monitoring the effectiveness of training programmes. You will manage the budget and stay up to date on training trends.

In addition, you are required to conduct research to keep abreast of technological developments and conduct research to highlight and communicate insights and advances in digital technology trends. You will provide support in organising programmes and events such as management retreats and division townhalls to cultivate a digital transformation culture.

Job Requirements

· Bachelor’s degree in computer science, business administration or related field.

· At least 8 years of experience in the relevant industry and similar job role.

· Possess strong communication and presentation skills.

· Able to deal with different stakeholders and work independently.

· Must be fully vaccinated against COVID-19.

Responsibilities

• Resolves clients’ problems by identifying the problem, explaining procedures, and escalating to Relationship Manager when required.
• Prepare documents such as New Contracts, Renewal Notices, Renewal Contracts
• Verifies integrity of data by comparing it to source documents.
• Reviews data for errors, missing pages, or missing information
• Verifies entered customer and account data by reviewing, correcting, deleting, or re-entering data.
• Co-ordinate contract closings with RM, ensuring all required documents and flow of information to the relevant documents.
• Prepare Termination Replies, Joint Inspection Notices and Scheduling for RM.
• Monthly tallying of contracts verses invoices for Finance.
• Maintains operation by following policies and procedures and reporting needed changes.
• Maintains customer confidence and protects operations by keeping information confidential.
• Maintain and updates customer database.

Requirements

• Able to communicate well verbally and active listening skills.
• Organized, meticulous, a team player with positive work attitude & good interpersonal skills.
• Ability to multitask effectively with thoroughness.
• Experience with Microsoft Office (Microsoft Excel, Microsoft Word)
• Comfortable working independently with minimal supervision
• 3 to 5 years of administrative experience

Responsibilities:

1) Business partnership

- Establishing strong partnership with line of business team leads.

- Engage with various stakeholders for financial planning and analysis activities such as ensuring accuracy of accrual models, appropriate accounting and true-up activities.

- Provide active support as well as providing responses to financial queries to stakeholders on an ongoing basis.

2) Financial Modelling & Accounting

- Understand the underlying design, data inputs, calculation nuances, systematic configuration as well as payment methodologies and resulting accounting impact for each of those elements for the company incentive scheme.

- Lead and manage the accounting team for ensuring appropriate accounting, month end and quarterly activities and ensure accuracy across all companies in the group.

3) Controls & Compliance

- Ongoing monitoring of actual spend against budget, as well as leading actions needed for any expected shortfalls.

- Collation of data and generating monthly management reports of financial results for the group of companies.

- Managing collections/AR and generating cashflow forecast and taking the necessary actions to prevent any cash shortfalls.

- Liaising with auditors for the annual audits and tax agents for annual tax filing.

4) Leadership & Teamwork

- People management skills to lead a small team of accounts executives.

- Good EQ and able to get along with superiors & peers including those from other divisions and geography.

Requirements:

- Minimum 5 years of working experience in accounting, controllership or finance roles.

- Excellent working knowledge of MS Excel as well as data analysis skillset.

- Ability to understand, document and test complex processes.

- Accounting expertise to handle monthly closing and analysis responsibilities.

- Strong analytical problem-solving skills with ability to design and implement solutions.

- Ability to work well in matrixed organisation and dealing with ambiguity.

- Professional accounting qualification (CPA/ACCA/CIMA).

- Internal audit or controls and compliance experience is an advantage.

- Knowledge of Autocount software is preferred.

Job Requirement

• A recognised Bachelor's Degree in Business, accountancy, finance, environmental, IT or equivalent.
• Passion in sustainability related subject and development.
• Proven experience as an training executive and experience in sustainability subject course design, implementation and evaluation of professional development programme
• Familiarity with learning platforms and social media
• Possess excellence writting skill, strong in communications, interpersonal and organisational abilities
• Capable of working independently and under time constraints

Responsibilities

• Manage full cycle of training programmes including e-lerning from need analysis, design and development, delivery and evaluation
• Select, engage and manage internal and external resources to develop and deliver effective training programme
• Obtain feedback from stakeholders on the effectiveness of the training programme to continually improve on achieving learning outcome
• Conduct professional courses or modules for specific programmes when required.
• Design and develop training content for sustainability related training programme
• Manage company's website and social media
• Drive market research, benchmarking and keep up to date with best practices of learning interventions.

Tsao Foundation is a leading community healthcare provider in Singapore dedicated to delivering care services to our diverse geriatric population. We are committed to upholding the highest standards of care and compliance to ensure the well-being of our patients and the community we serve.

As the Quality Manager, you will play a pivotal role in maintaining and improving the quality of services offered and supporting the overall direction of Tsao Foundation.

You will take a proactive role to propose and implement necessary actions to ensure compliance with all relevant regulations and guidelines,

In addition, you will influence and collaborate with relevant teams to develop, strengthen, implement and communicate improvements in internal processes, fosteringa culture of continuous improvement.

Key Requirements

1) Enterprise Risk Management & Quality Assurance

• Develop, implement, and oversee quality assurance projects to maintain a robust quality project management system
• Identify opportunities for process improvement and efficiency in quality control procedures
• Collaborate with cross-functional teams to implement best practices and drive continuous improvement initiatives.
• Conduct regular audits and reviews to ensure adherence to quality standards.
• Supplier Quality Management - collaborate with suppliers to establish and maintain quality standards for incoming materials and conduct supplier audits and assessments to ensure compliance with quality requirements
• Identify, assess and manage key enterprise risks in the organisation; working with internal stakeholders to monitor internal audit and risk mitigation plan

2) Compliance Management

• Stay current with industry regulations and standards applicable to the organization's services to ensure compliance.
• Develop and maintain compliance policies and procedures in alignment with regulations.
• Provide guidance and training to staff on compliance requirements.
• Conduct compliance audits and assessments to identify and mitigate potential risks.
• Report compliance issues and work with relevant stakeholders to implement corrective actions.

3) Data Analysis and Reporting

• Collect, analyze, and interpret data related to non-clinical quality and compliance.
• Prepare comprehensive reports and presentations on quality metrics and compliance status.
• Utilize data-driven insights to recommend improvements and track progress.

4) Education and Training

• Develop and deliver training programs to ensure staff understanding of quality processes and standards and compliance requirements.
• Foster a culture of continuous learning and improvement among healthcare teams.

5) Stakeholder Collaboration

• Collaborate with internal stakeholders – management and fellow peers to promote quality and compliance initiatives.
• Responsible for interfacing with regulators and external quality auditors.

Key Qualifications

• Bachelor’s degree or equivalent in Quality Management, Quality Assurance, or related field
• Minimum 7 years relevant Quality Management experience with operations/service background, preferably in social service, community care or healthcare sector
• Experience in enterprise risk management and contract management; and policies custodian and compliance matters
• Experience in quality audit such as ISO9001, lean management; certifications in Certified Quality Manager (CQM) or Six Sigma would be an advantage
• In-depth knowledge of quality management systems, standards, and methodologies with experience in leading or facilitating projects
• Experience with regulatory compliance and quality audits.
• Good written and oral communication skills. Comfortable communicating cross-functionally in formal and informal settings
• Team player, proactive, self-driven with excellent analytical and problem-solving abilities

Salary range is indicative and will commensurate with qualification and experience.

We sincerely regret that only shortlisted candidates will be notified.

Reporting to the F&B Director, this role will operational procedures across the different outlets/brands adhered to company and governing regulations.

Key responsibilities

Operations

• Ensure that all the outlets and banquet are managed efficiently according to the established concept statements and adhere to company and governing policies & procedures.
• Assist in emphasizing the implementation of a flexible employee base, with the proportionate number of full time and part-time staff based on established business levels for the day.
• Delegate responsibilities to the team and ensure completion of tasks
• To represent the F&B department on the hotel's executive committee in the absence of the F&B Director
• Ensure that corrective actions be taken where necessary by Outlet Managers, Banquet Operation Manager and respective Head Chefs upon monitoring the service and food and beverage standards in all outlets and banquets.
• To assist and be available and on duty during peak periods and practice hands on management style.
• To conduct frequent and thorough kitchen inspections together with the Executive Chef of the Food & Beverage operations.
• To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure service recovery with guests. To ensure that these incidents are logged in the GIF forms and kept in file.

Guest Service

• To establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries of food, beverage and service.
• To personally and frequently verify that guests in the outlets are receiving the best possible service.
• To spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective outlet team and functions to the fullest expectations.
• To be demanding and critical when it comes to service standards.
• To ensure that the outlet team projects a warm, professional and welcome image and that the 3 service basics are performed (warm welcome, anticipation of guest’s needs and requests and service with a smile).

Financial

• To reinforce with all outlet managers a flexible work force using principles of multi-skilling and multi-tasking to ensure maximization of resource allocation.
• To ensure that each Food & Beverage outlet and banquet is managed successfully as an independent profit center.
• To analyze daily revenue and monitor upselling strategies and recommend innovative promotions to achieve profit.
• To assist in preparing an accurate monthly forecasts on covers, average check, revenue and expenses and schedule resources.
• To constantly review operating standards and implementation of new and innovative ideas to optimize revenue and profits.

Administration

• To ensure that all departmental operations manual are prepared and updated as assigned.
• To ensure that all Food & Beverage forms and reports by the Outlet Managers are forwarded in time to the F&B Office.
• To conduct daily operations briefings with Outlet Managers and Food & Beverage Meeting in the absence of Director of Food & Beverage and Executive Assistant Manager.
• To ensure that all meetings are well planned, efficient and results oriented.
• To ensure that deadlines on all projects are met.
• To counsel and discipline subordinates in matter relating to misconduct, on the part of the subordinates, contrary to the terms and conditions of employment, decide on appropriate disciplinary action including termination of employment.

Requirements

• Diploma/degree /professional certificate in hotel management/F&B management from SHATEC or other recognized institutions
• WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures
• Other existing and/or new Workforce Skills Qualifications (WSQ)
• 3-4 years’ managerial experience in Food & Beverage/Hotel industry
• Adept at work in a fast paced environment
• Able to communicate fluently to execute upselling techniques

About our client: Our client is a leading global provider of project management services for large-scale FPSO projects.

*Please note that this role will be hired on a fixed-term contract of 2 years, to support our clients' project.

About the role: The Construction Manager reports to the Project Manager and is responsible for managing and executing the construction works and plans at the yard. He leads the Contractor’s multi-disciplinary construction team and coordinates with the yard construction team to ensure that the project meets the technicalities of construction requirements, cost is within the budgeted amount and construction standards are adhered to.

Responsibilities:

• Oversees all site execution by planning, managing, and coordinating construction execution strategy, preservation and day-to-day activities. Provide overall technical direction the construction. Coordinates project execution and planning with the relevant parties,
departments and agencies.
• Responsible for the formulation of the construction delivery schedule; upon the execution of the project, responsible for the constant review of the timeline and re-arrange and deploy resources and manpower, where needed, to meet the targeted schedule.
• Manage any conflicts between the various parties
• Manage and execute the site works and plans at the yard and ensure that the technicalities of construction requirements and standards are adhered to. Coordinates all project installation engineering between designs/engineering, material procurement, load-out design
and transportation of line pipe and offshore installation activities. Responsible for the successful delivery of yard project scope within specified quality standards, time and budget.
• Work closely with the Site Manager by any means of communication on the status of work packages, and oversee the coordination of material management and mobilizations and demobilizations of subcontractor companies. Follow up on issues of Purchase Requests for
materials and/or equipment related to the Project.
• Scheduling and Cost Management by ensuring construction & installation progress on schedule and within prescribed budget.
• Undertake the lead role in managing and monitoring the assigned site fabricator to ensure that its resources, compliance, and deliverables are executed according to the contractual scope.
• Identify elements of project design and construction likely to give rise to disputes and claims. Understands interface issues e.g. procurement, construction, commissioning & operations, and actively manage them. Communicates possible changes in the scope of
work to project manager (applicable to contractor companies or client)
• Managing various trade contractor performances concerning safety, quality, budget, production and preservation. Develop relationships with client technical or service personnel.
• Comply and implement HSEQ Policy and requirements to the yard sites, including but not limited to, ensuring HSEQ requirements are communicated, training and competency for HSEQ critical roles, effective workplace hazard management, incident reporting and investigation, and emergency response.

• Organize, direct and supervise contractors to ensure construction & installation procedures strictly follow drawing & relevant regulation requirements and equipment vendor’s specifications.

About you:
Bachelor’s degree in engineering/construction with 10 years of work experience, or master’s degree in the same discipline with 8 years of work experience.

• Minimum of 10 years work experience in EPC of onshore/offshore Oil & Gas or FPSO projects.

• Track Record in Site Construction Execution.

• Basic understanding of construction management, project management, construction methodology principles, quality assurance and HSSE requirements.

• Demonstrate interpersonal skills with effectiveness across functional, racial and national boundaries.

• Strong working knowledge of marine construction and/or topsides modules structure/piping construction and preservation.

• Strong working knowledge of contractual documentation (contracts, waivers, addendums, annexes, scope changes, contractual schedule etc) and ensures planning and execution comply with contractual requirements.

• Strong oral and written communication skills in to guide and communicate information to multinational personnel and different levels of the workforce and a large variety of vendors and fabricators.

• Logical/MECE thinker and good presentation skill using the visual aid of MS PowerPoint.

• Commitment to take responsibility with willingness to personal growth.

*Kindly note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

We are seeking an entrepreneurial and passionate individual to join us for the role of Events Senior Events Executive / Event Manager.

In this role, you will actively assist in the planning and execution of high-quality corporate projects which include executive meetings, company events, virtual events, roadshows, product launches and more. A senior role may be considered for applicants with the right experience.

Responsibilities

· Key liaison between client, event managers, designers and other 3rd party vendors leading up to the event ensuring that both client and event requirements are met

· Follow up on the concepts and proposals approved by clients and put them into reality

· Generate innovative & unique ideas to drive clients’ overall marketing goals and engagement strategies.

· Responsible for leading and/or supporting the planning and execution of multiple events globally

· Provide technical support across various virtual event platforms, including Zoom, MS Teams, WebEx, etc.

· Responsible for fiscal success of project, including budgeting, time tracking, and reconciliation.

· Required to work closely with the members of the team to collectively produce a successful event

· To handle multiple projects from entry level to mega huge events

· Expected to travel for overseas projects in the future when travel restrictions has lifted.

Possess knowledge or qualities of the following:

· Knowledge in virtual events execution is preferred.

· Creative-minded with meticulous eye for detail.

· Organized, hands-on, enjoys coordination and execution.

· Strong event production, project management and decision-making skills.

· Ability to multi-task, prioritize and meet tight deadlines. To take responsibility over workloads

· Knowledge in database management will be an added advantage.

· Proficiency in Microsoft Office.

· An Enthusiastic team player who is able to collaborate with colleagues to deliver industry-leading client service

· Be a quick learner and have a passion for the events industry

Interested applicants please submit your updated resume directly at [email protected] and our team will get back to you soon for a confidential discussion.

Salary remuneration and additional incentives will be offered according to experience.

Job Description

• Assist Project Manager in the effective implementation and successful completion of projects undertaken by the Company within schedule, cost and quality
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team
• Verify the overall list of errors, construction detail and design, defects and variations based on construction plans and drawing designs before construction and or processing payment to subcontractors
• Manage people and organisational functions such as perform on-the-job coaching and to track employees’ productivity.
• Plan, forecast and track sub-contractors work progress, provide weekly scheduling and conduct daily coordination meeting to ensure project target timeline are met by sub-contractors, including logistic arrangement for daily operation needs.
• Drive continuous improvement initiatives

Job Requirements

• Possess a degree in Civil Engineering or Construction Management with at least 6 years of relevant working experience preferably with a main contractor
• Experience in managing deliverables and milestones: on time/within budget/meeting business needs
• Good people management skills to coordinate between the various disciplines and teams on the project
• Possesses excellent problem-solving skills

This position is part of the Rooms Management Team and reports to the Front Office Manager. This position will be managing the overall guests’ experience overlooking and with direct responsibility of Guest Experience and Concierge. He/She will have to ensure that the highest levels of hospitality and service are provided with respect at every conceivable touchpoint and from pre-arrival, arrival, stay-over, departure and post-departure experiences within the hotel. The experience provided by the team in his/her subordination will be the first and last impression of the Hotel.

Responsibilities

• Assist Guest Experience Manager and handles the tracking of service issues.
• Responsible for recognition and engagement of our most valuable guests through delivery of the highest quality stay experience. • He/she manages and coordinates all aspects of guests’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanism.
• Review Revinate performance and guest feedback daily, identifying trends and areas for improvement on a regular basis and share with relevant stakeholders (at a minimum once a week).
• Set Revinate goals and regularly compare and communicate variances.
• Investigate root causes of repetitive trending issues and recommend and support implementation of resolutions.
• Lead and develop a team of departmental Guest Experience Champions within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.
• Establish Guest Experiences work groups and committees and co-chair monthly Guest Experience leadership team meetings.
• Work with HR Training Manager in planning and preparing operational guest service training programs. Work with and support Front Office, Housekeeping, & F&B Departmental trainers in training programs.
• He/she directs, implements and evaluates quality of products and services provided to guests.
• Work with Loyalty Program Team to make certain that there is an effective communication and delivery of My Millennium benefits program.
• Analyse, recommend and implement improvement initiatives and innovation.

Qualifications/Experience

• Diploma in Hospitality/Hotel Management
• 5 years of operational experience in a luxury hotel preferred Advanced knowledge and use of Opera PMS

Key Competencies

• Ability to inspire associates to perform their work scope with a high level of quality and integrity Ability to manage projects strategically, while being hands-on and detail-oriented, acting as a catalyst for making things happens Coordinate, communicate and get buy-in from the different stakeholders at various levels Ability to create and lead a guest-centric culture at the property Act as a role-model and inspire behavioral change Be able to lead and foster innovation, appreciate technology and utilize to simplify systems/processes

You will have a broad responsibility in the evaluation of innovation projects which is a critical step in identifying high impact projects with benefits to patients/staff and/or cost savings. Your scope of work includes the following items:

a. Independently conduct systematic and non-systematic literature review using various search engines and public databases to evaluate the potential value of health innovations

b. Identify subject areas for data extraction and conduct data extraction and data wrangling from institutional databases to support the evaluation of the potential value of health innovations and for specific research projects

c. Draft and format evaluation reports for innovation teams and management reporting d. Manage projects from start to end with guidance (i.e. develop research objectives and study design, perform data extraction and data collation, conduct data modelling, perform statistical analysis and engage and collaborate with various stakeholders)

e. Perform statistical analysis and other data analysis for various impact assessment projects

f. Perform health technology assessments (cost analysis, cost effectiveness analysis, cost utility analysis or budget impact analysis) with guidance

g. Draft research abstracts and manuscripts

h. Support secretariat and administrative functions pertaining to the impact assessment unit

i. Any other ad hoc duties as assigned by Head of Department (HOD) and/or supervisor

Job Requirements

• Bachelor’s Degree in any discipline
• Proficiency with Microsoft Office applications
• Proficiency with Statistical applications and in Project Management is preferred
• Knowledge and skills in project management, process improvement, improvement methodologies and tools and techniques, such as design thinking, lean and Six Sigma, would be a strong advantage
• Knowledge and skills in data analytics, statistics and data visualisation
• Prior working experience in a healthcare setting would be an advantage
• Knowledge of programming such as VBA, R, Python would be an advantage
• Ability to work under pressure and adapt to challenging conditions
• Ability to work both independently and in a team
• Must be fully vaccinated against COVID-19

You will assist and support the acceleration of healthcare transformation by nurturing the innovation culture through designing and strengthening supportive frameworks for healthcare professionals across all domains. You will support the seeding of potential for discovery and innovation through seed funding and pilot grants for healthcare professionals across SingHealth.

You will fuel more ground-up local innovation, inspire ideation and facilitate new solutions to enable innovation to be brought towards actual translation and benefits. You will support the pre-call publicity and administration of grant calls, including the evaluation of projects and monitoring of the projects and fund utilisation to ensure timely reporting of the achievement of project milestones, deliverables and KPIs in accordance to the gift intent.

You will uncover new healthcare synergies by supporting the facilitation process and enabling teams to collaborate with external agencies to participate in joint innovation programmes, research and education initiatives to leverage complementary capabilities outside the healthcare sector and ensure that innovation decisions are translated to strategies and action plans for implementation. This will include supporting the navigation of these projects for resource-matching, collaborators (commercials and Institution of Higher Learnings/Research Institutes), grants etc.

Job Requirements

• Bachelor’s Degree in any discipline with 4 years of relevant experience in a clinical background setting or with experience in clinical research projects and project management in the areas of process improvement, design thinking or innovation projects
• Knowledge and experience in clinical research projects, with the ability to ensure scientific integrity, submit scientific publications and file intellectual property
• Knowledge and skills in project management, process improvement, improvement methodologies and tools and techniques, such as design thinking, lean and Six Sigma, would be a strong advantage
• A professional team player who has demonstrated strategic and analytical skills
• Possess critical thinking skills and able to think out of the box
• Excellent verbal and written communication and interpersonal skills
• Ability to work well with project teams and stakeholders, with dynamic reporting lines and multiple stakeholders
• Must be fully vaccinated against COVID-19

JOB RESPONSIBILITIES

• Management of construction work on soft ground (PVD method).
• Plan and coordinate a project from start to finish, including organising the schedule of work, costings and budget.
• Plan the work and oversee the buying and rental of necessary materials and equipment.
• Manage staff for the project.
• Manage the construction site on a day-to-day basis, including supervising the labour force, checking materials, inspecting work and overseeing quality control.
• Ensure the project is delivered on time, agreeing budgets and monitoring progress.
• Promote and maintain health and safety, including site inspections to ensure safety rules are being followed.
• Write reports.
• Maintain regular communication and attend meetings with clients and main contractor to inform them of progress on the project.
• Deal with any unexpected problems that may occur during the project.

REQUIREMENTS

• Required language(s): English
• At least 3 Year(s) of working experience in the related field is required for this position
• Must have excellent knowledge of PVD method and machines

Working Day: 5.5 days weekly (by roster)

Operating hours: 11am-2:30pm & 5pm-10pm

Working Location: Holland Village or Bukit Timah Balmoral Plaza

Job Description:

• Assist in the daily operations
• Perform outlet opening and closing duties
• Take orders and attend to reservation phone calls
• Maintain cleanliness of service areas
• Perform cashiering duties
• Recommend menu to customers
• Attend to customer feedback and complaints
• Any other duties as assigned by the Manager

Requirements:

• Working experience in F&B restaurants serving western food
• Possess a Food Safety Course Level 1 certificate is advantagerous
• Able to work split-shifts, weekends and public holidays
• Able to work 5.5 days work week

Job Summary

In this exciting opportunity, you will lead and expand a team of web-developers to meet the needs of our growing e-Commerce business through continuous enhancements. You will be the front-line IT support to the e-business team members in ensuring all critical issues are resolved timely.

Primary Relationships

The position reports directly to the Head of IT. Within the organization, this position has primary working relationships with IT Support Team and Digital Sales and Marketing Team at TWG Tea headquarters. Outside the organization, the position coordinates primarily with platform vendors and partners.

Responsibilities:

• Formulate support and development methodologies and enforce conformance by all parties
• Responsible for ensuring on-time delivery of all digital marketing campaigns and initiatives over Omni-Channel platforms and global marketplaces from a technical angle
• Responsible for working closely with e-business team members to transpose digital business needs into action plans, and drive the deliverables to succession
• Generate meaningful insights through data-driven analysis and post-mortem reviews
• Continuous innovation on ways to enhance the worldwide digital presence and customers’ online (UI/UX) experience, social listening, SEO and other digital online
• Lead and coordinate with various departments and business partners/ platform vendors to meet target objectives globally, including make proposals to streamline internal processes
• Responsible for infrastructure scalability and able to cope with seasonable traffic requirements
• Review and manage partner/vendor contracts, ensuring vendors meet their Service Levels
• Build test case scenarios and formulate roll-out plans to ensure quality delivery from vendors, ensure uninterrupted deployment as well as ‘go-live’ strategies

Requirements:

• Diploma/Degree in Computer Science, Software Engineering or related disciplines
• Minimally 3 years’ experience in leading a support and development team
• Must have eCommerce project development and implementation experience using Agile Methodology.
• Good track record of product management and development covering multiple platforms, but not limited to, e-Commerce, m-Commerce/Mobile App, CRM, SEO, Online Marketing etc
• Familiar with maintaining Cloud infrastructure like AWS and Microsoft Azure
• Minimally 5 years’ experience in an eCommerce environment, always updated with digital news preferably in the online luxury space
• Experienced working with online platform giants like Amazon, Google, Zalora etc is a bonus
• Minimally 3 years’ experience in web and Mobile App development, CMS platform management, integrations with databases, CRM and ERP systems
• Possess hands-on skills in web/mobile programming languages like C++, HTML, CSS, Xamarin, React Native on both Android and iOS platforms
• Must have experienced in administrative setup and maintaining CICD using tools like JIRA software management, service management, Github, AppVeyor, Jenkines, Azure Devops, etc
• Must have experience managing source codes and change management using Githubs/ Gitlabs, Bit Torrents, etc
• Ability to be hands-on to guide and mentor the team of developers to collectively meet targets
• Possess outstanding leadership skills with great communication skills to lead and influence multiple cross-functional teams, management and partners
• Energetic, independent and self-motivated individual with good business acumen
• Strong communication skills with excellent command of English
• A plus point to be fluent in spoken Chinese or French (in order to liaise with TWG Tea partners in North-Asia and Europe)

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Reporting to Manager, Clinical Administration Office (CAO), the Assistant Manager will support the various initiatives in clinical services, namely Medical, Nursing and Allied Health.

Your main focus lies in coordinating administrative support to the Domain Heads, Managers, Clinicians, staff and trainees/ students in the delivery of clinical services and care programmes. You will also be responsible in continuously viewing projects to improve patient care and safety and processes to ensure smooth and effective operations and assist in work as and when assigned.

Job Requirements

• Bachelor’s Degree in any discipline
• Preferably at least 6 years of working experience, experience in healthcare setting will be an advantage
• Excellent interpersonal, verbal and written communication skills with the ability to develop and maintain working relationships across organisations
• Meticulous and organised with good planning skills
• Ability to work well in a team and independently
• Proficient in Microsoft Office applications

Key Responsibilities

• Develop the Schedule of Accommodation based on MOH's guidelines and user inputs.
• Engage with various stakeholders including Ministry of Health, MOH Holdings, consultants, contractors, and internal departments to facilitate discussions, workshops, and alignment on project goals throughout concept schematic and detailed design phases.
• Layout Optimization with the company's design principles and care model to optimize the layout of service modules within facilities, adhering to efficiency and service standards.
• Plan for manpower resources and furniture, fixtures and equipment needed for testing and commissioning of new facilities.
• Conduct relevant analysis to garner support from internal and external stakeholders, providing evidence for decision-making.
• Track and monitor infrastructural development progress, plan resource allocation, and facilitate the handover of new facilities.
• Lead feasibility studies and cost estimates for project funding and work plans, aligning with healthcare infrastructure standards.
• Manage infrastructure data and information, providing necessary input for procurement and evaluation.
• Lead procurement and evaluation for infrastructure projects, offering specifications and support as required.
• Perform contract administration and project management throughout project duration, including site meetings, documentation, sign-off, and ensuring quality and timely delivery.
• Oversee the design, coordination, and project management for Alteration and Addition (A&A) work in existing polyclinics.
• Develop proposals and recommendations for management decision-making related to capability development, capacity planning, optimization, and expansion.
• Provide regular status reports and updates on infrastructure projects and strategic proposals to senior management.
• Any other duties assigned by your Reporting Officer.

Requirement

• Degree in Architecture, Building, Engineering, Quantity Surveying, Project Management or equivalent.
• Minimum 5 years of relevant working experience, with a proven track record in polyclinic operations or healthcare infrastructure projects preferred.
• Resourceful and analytical, with ability to synergise data/information to support decision-making.
• Possess excellent written and verbal communication skills, including change and relationship management.
• Independent, self-motivated, and adept at multi-tasking.

We are looking for part-timer (Student preferable) who can cover during the period below:

• 6 days training in January
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Metizoft is seeking an experienced and highly dynamic Inspection, Survey & Ship Recycling Manager to join our dedicated team, who can make an impact towards a "Greener" future in the maritime and shipping industry. The ideal candidate will be managing a team of inspectors, surveyors and ship recycling specialists in the APAC region. The candidate should have excellent commnication skills, management skills, ability to manage multiple tasks, meeting datelines, and possess the necessary skillsets.

Roles and Responsibilities:

- Managing a team of inspectors, surveyors, admin support, ship recycling specialists spread across the APAC region

- Reports to the Head of Operations

- Ensure all tasks assigned are executed smoothly within the budgeted costs

- Prepare period budgets for the management

- Prepare individual KPIs for the team

- Evaluate and improve existing processes

Requirements:

- Having the Class Societies certificates on Inventory of Hazardous Materials (IHM)

- Having recognised certificates on Asbestos Survey and Asbestos Removal

- Proven track record on undertaking Ship Recycling Projects

- Strong written and verbal communication skills

- Attention to detail and problem solving skills

- Highly driven attitude

- Having a Degree in Marine Engineering or Naval Architecture or equivalent

Metizoft offers attractive package for this role which includes:

- Medical/Dental Insurance benefits

- Mobile phone allowance

- Birthday leave

- Annual wage supplement

Key Highlight:

• Great exposure to the government healthcare operation sector
• Nearest MRT: Outram Park
• Working Hours: Monday – Friday (Office hours)
• Salary: Up to $3,000 per month
• Contract Duration: 6 months

Key Responsibilities:

• Ensure quality and adherence to SOPs for case escalation and case management for organization's programmes
• Assist in training and upskilling of Customer Care agents provisioned for organization's programmes
• Assist to investigated and monitor status of key cases to ensure customer satisfaction.
• Engage with internal stakeholders on review of programme improvements for better customer experience
• Assist to monitor inventory level at Customer Care Centres
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Support post app release issues and rectifications, solutioning

Key Requirements:

• Only Singaporeans
• Degree in any related field.
• Experience in customer service/customer care is an advantage

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

Job Description

· Arrange and schedule in all assigned on-stage performances of the company

· Attend and arrange for rehearsals and work with other performer

· Work with performers to fine-tune performance

· Keep and update weekly routine performances

· Assist the performer in selection for optimal performance standards

· In charge of the admin of the performer including reporting to the management

· Need to manage the staff and assist the management in handling all the issues of the performers

· Attend monthly meetings pertaining to stage performance matters

Requirements

· Ability to communicate well with staff/ performer from East Asia

· 2 to 3 years’ experience as Performing Artiste Manager or related manager

· Able to communicate well with the performers

· Has experience as Performer is a plus

· Knowledge of Mandarin Pop or Jpop Kpop is advantageous

· Strong stage experience

Job Highlight

Salary: $4000 - $7000 (commensurate on experience)

Contract: 8 months

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Plan and execute initiatives to engage public officers who are enrolled in data science & AI training course(s) and ensure continuous and impactful contribution from the community.
• Plan and manage AI training courses through working closely with technical officers to design the curriculum, engage participants and monitor course performance.
• Execute and manage engagement programmes aimed at driving Generative AI adoption across the Government organization.
• Develop training courses, workshops, and learning materials that support both the basic Data & AI literacy and applied proficiency skills from basic to expert level in the areas of AI, Machine Learning and Data Science, in partnership with industry and academic partners.
• Track and analyse the post-training feedback from internal training and external partners’ training for management reporting and improvements.
• Review and propose updates to Data & AI competency frameworks and training roadmap for public officers.
• Ad-hoc review of Data & AI products or external trainings to provide inputs to other initiatives (e.g. Bulk tender), team members or partners.
• Provide technical advice to the team on areas such as data pipeline automation, data analysis and visualisation.

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in Informatic Technology/ Computer Science/ Data Analytic or equivalent field.
• Relevant experience in Data Science / Analytics / AI work, IT consulting/project management, business analytics, or training/lecturing is an addition
• Excellent in public speaking and engaging stakeholders.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

The Job

You will provide prompt and quality front-line services to patients. Your role will involve registration and scheduling appointments for patients and collecting of payments from patients. You will also assist nursing and clinical staff with patients related activities and provide clerical support to the department. You will also be trained to perform oral, mid turbinate or nasopharyngeal swab and collecting the specimens for testing when deployed in pandemic roles as and when required.

Job Requirements

• GCE 'O' or GCE 'N' Levels, preferably with Certificate in Office Skills
• Diploma holders may be considered for the Senior Patient Service Associate position
• Prior experience in healthcare, hospitality or customer service will be an advantage
• Good interpersonal and communication skills
• Strong passion to serve the patients
• Willing to be attired in PPE (personal protective equipment) and be mask-fitted
• Willing to undergo rostered routine testing (RRT) swab when required
• Fully vaccinated against COVID-19

Job Description

Permanent position

Working Location: City Hall/Raffles Place MRT

Working Hours: Mon – Fri (8.30AM – 6.00PM)

Job Scopes:

· Plan, create, and implement marketing strategies through positionmaking, applications of brand identity and integrated publicity campaigns

· Establish forward-looking goals for channel and content management on owned platforms, media purchases, and partnerships for cross-marketing both local and globally – to provide quarterly updates on results, data and insights for evaluation

· Creative and media agency management to deliver results aligned to campaign objectives

· Ensure consistency in the tone of voice, as well as look and feel of related content/creative deliverables

· Plan and execute the digital strategy, as well as evaluate initiatives to assess and deliver a more seamless and integrated experience of content

· Track new and emerging digital platforms, approaches, or resources that are relevant

· Stakeholder, agencies, tech and digital vendor management to ensure that business needs are achieved

· Prepare and manage workplans and budgets

Job Requirements

· Minimum Degree holders in marketing or relevant fields

· Working experience in marketing, content creation, or any relevant experience is a plus!

Interested candidates, please click “Apply Now” or send your resume to [email protected]

Afiq Alwi

Outsourcing Team

BGC Group Pte Ltd

Registration Number: R22107714

EA License Number: 05C3053