Total 39,418 customer service manager job vacancies in Singapore

• Responsible for Analyzer System Integration (ASI) business including Service and expanding its business with profits including Financial KPI's.
• Manage entire ASI Project Delivery Organization including Engineering, Service and Gas Chromatography Lab departments.
• Develop remote engineering with utilization of overseas resources and support to develop a business model for low cost, highly competitive projects while positioning for large/mega project executions.
• Close regional collaboration to enhance global Analyzer System Integration/Gas Chromatography business for long term sustainability.
• Support Headquarters in implementing Analyzer System Integration/Gas Chromatography business operations and its services globally.

Requirements:

• Bachelor’s Degree in Engineering (Electrical, Mechanical, Chemical, or related field). Master’s degree or MBA is a plus.
• Minimum 15 years of experience in analyzer system integration, project management, or a related field, with at least 10 years in a leadership role.
• Proficiency in the principles and practices of system integration, as well as knowledge of industry standards.
• Experience in managing cross-functional teams, with a focus on driving high performance and team development.
• Skilled in managing client expectations and maintaining strong client relationships.

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

• Position: Construction Manager (Project Based)
• Project Location at East Singapore
• 6 Days Alternate Full Saturday (8am-5pm / 9am-6pm)
• Alternate Saturday Off

Do apply this role to know more of the details if you keen to proceed.

Requirement

1. At least Degree in Civil & Engineering or equivalent is a must for this post.
2. Registered engineer under BCA Singapore
3. Min 5 years of working experience as Construction Manager or Project Manager.
4. Those experience in Civil Works, Dredging, Revetment, construction of pier and wharf are highly preffered.
5. Proficient in Microsoft Office, MS Project, Primavera and AutoCAD.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

The successful candidate will focus on developing and articulating solutions for our clients, working with multi-functional teams, and driving conversations at the most senior levels of our client’s organizations in the public sector.

Key Responsibilities: -

•  Generate sales opportunity to achieve short and long term revenue and profit growth
•  Execute direct sales programs and initiatives to drive sales
•  Develop and execute sales strategy for the accounts assigned
•  Develop and maintain a high level understanding of end-to-end IT offerings including IT infrastructure, security technologies, IT application, managed services & digital transformation in local competitive environment
•  Manage overall sales process from pre to post-sales
•  Take active lead to engage partners in customer engagement and solutioning
•  Responsible for proposal creation and delivery
•  Engage customers at all level to develop long term business relationship
•  Engage internal stakeholders in sales approval process

Job Requirements: -

•  Minimum 5 years of working experience in IT solutions sales, with the ability to demonstrate a high level of understanding of the latest technologies, preferably from SI environment
•  Diploma/Degree in Computer Science/Information Technology or equivalent
•  Demonstrate experience in managing sales pipeline
•  Experience in selling with partners and enterprise customers
•  Experience in public sector (Government / Education / Healthcare) sales will be added advantage

• Responsible for efficient and effective management of design activities on tenders and projects to ensure that all design requirements of the contract are met.
• Deliver a fully functional structural system, analysis and calculations to fulfil adequate structural integrity and accuracy of the design.
• Ensure design process and submissions comply with statutory regulations and requirements.
• Oversee and review all kinds of design drawings by members.

Requirements:

• Diploma any relevant Engineering discipline.
• At least 8 years of Design, Drafting, Coordination experience in Construction industry.
• Proficient in MS Office, AutoCAD, Revit.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities:

• Ensure that all projects are delivered on time, within scope, and within budget.
• Assist in defining project scope and objectives, involving all relevant stakeholders, while ensuring technical feasibility.
• Ensure resource availability and appropriate allocation.
• Develop detailed project plans to monitor and track progress.
• Manage changes to project scope, schedule, and costs using approved verification techniques.
• Measure project performance using relevant tools and methodologies.
• Report and escalate issues to management as required.
• Manage relationships with clients and stakeholders effectively.
• Identify and manage project risks, including those related to schedule, cost, and performance.
• Track project milestones to ensure successful completion of short- and long-term goals.
• Continuously develop and exercise leadership skills.

Requirements:

• Bachelor's degree in Data Science, Computer Science, Engineering, or related disciplines.
• At least 8 years of proven experience in project management and leading project teams.
• Experience across all stages of the project lifecycle, including planning, requirements gathering, design, testing, rollout, and transition to operations.
• Strong background in managing information systems projects.
• Solid understanding of data analytics concepts and ethical artificial intelligence.
• Experience delivering projects for the defense sector is an advantage.
• PMP or CITPM certification is a plus.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Job Description & Requirements

• Build and maintain relationships with small and medium-sized enterprise (SME) clients, understanding their financing needs and business objectives.
• Act as the main point of contact for SME clients, addressing inquiries, concerns, and requests promptly and effectively.
• Develop a deep understanding of clients' businesses, industries, and market dynamics to provide tailored financial solutions.
• Source and identify new lending opportunities within the SME segment, including prospecting and lead generation activities.
• Conduct comprehensive credit assessments and risk analyses for loan applicants, evaluating their creditworthiness, financial stability, and repayment capacity.
• Structure and negotiate loan terms and conditions in accordance with lending policies, regulatory requirements, and risk management guidelines.
• Manage a portfolio of SME loan accounts, monitoring loan performance, repayment behaviour, and compliance with loan agreements.
• Proactively identify and address potential credit risks or delinquencies, implementing appropriate remedial actions as necessary.
• Work closely with internal stakeholders, such as credit analysts and legal teams, to ensure timely and accurate loan documentation and processing.
• Provide financial advisory services to SME clients, offering insights and recommendations on business growth strategies, cash flow management, and capital allocation.
• Assist clients in preparing loan applications and supporting documentation, guiding them through the loan approval and disbursement process.

Requirements:

• Minimum 4 years’ experience in commercial banking, SME lending, or relationship management, with a focus on business development and credit analysis.
• Demonstrated track record of successfully originating and managing SME loan portfolios, achieving lending targets, and mitigating credit risks.
• Strong financial analysis skills, including the ability to evaluate business financial statements, assess credit risk factors, and perform cash flow modelling.
• Familiarity with credit underwriting standards, loan structuring techniques, and risk mitigation strategies in the SME lending context.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients, understand their needs, and negotiate effectively.
• Ability to convey complex financial concepts clearly and concisely, both verbally and in writing.
• Strong networking skills and the ability to cultivate relationships with key stakeholders in the SME community, including business owners, industry associations, and referral partners.

Job Purpose:
To oversee all aspects of assigned projects, including planning, budgeting, and logistics, ensuring successful and timely completion.

Responsibilities:

• Manage smart building management and extra-low voltage (ELV) systems in the built environment sector.
• Ensure project deliverables meet each phase's requirements, including compliance with scope, technical specifications, and budget.
• Supervise and communicate with stakeholders, ensuring timely project completion.
• Lead and motivate engineers, supervisors, and workers under your charge.
• Maintain productivity and quality standards while adhering to environmental, occupational health, and safety regulations.
• Oversee the custody, control, and maintenance of equipment and special tools used by the department.
• Foster strong, cooperative relationships with clients.
• Monitor and control project budgets.

Requirement:

• Degree in Electrical and Electronic Engineering or Building Technology.
• At least 5 years of experience in project management, specifically in smart building and ELV systems, or mechanical and electrical (M&E) turnkey projects.
• Proven leadership in managing teams.
• Project Management Professional (PMP) certification is an added advantage.

Competencies:

• Strong project management and time management skills.
• Effective team leadership and ability to build positive peer relationships.
• Resourceful problem-solving abilities.
• Competent in managing and measuring work productivity.

Interested candidates please apply online or send your latest CV to [email protected]

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Responsibilities:

• Involved in the direct sales process by managing new/existing accounts
• Drive sales revenue growth through new project identification, creation and cross-sell opportunities
• Identify & Work closely with clients to identify their IT Cybersecurity needs
• Maintaining great working relationships with clients
• Work with technical team to present a competitive analysis, proposals and solutions to response to client
• Responsible for preparation and submission of bids documents and proposals
• Liaise with Vendors/partners to establish great partnerships

Requirements:

• Experience selling integrated IT cyber security solutions
• Track record of achieving targets
• Effective at communicating with an audience
• Able to conduct product demonstrations
• Experience in applying solution-selling methodologies to improve corporate revenue growth

Preferred Skills /Qualities:

• Good all round knowledge of IT CyberSecurity Market in commercial sector
• Good interpersonal, communication and presentation skills
• Strong Team Player
• High level of attention to detail
• Relevant IT diploma or IT vendors certifications is preferred

Support HR and Admin Manager in overseeing the full spectrum of human resource and office administration functions, including the following:

• support all departments in manpower planning, ensuring timely and effective recruitment.
• manage the organization’s compensation and benefits programme, including salary benchmarking, payroll processing as well as benefits and claims administration.
• work with all departments to develop and implement training programmes responsive to the needs of the organization.
• oversee the performance management process, including goal setting, performance evaluations, and career development planning.
• address employee relations matters, including grievances, disciplinary actions, and conflict resolution.
• foster a positive work culture through employee engagement initiatives.
• oversee HR administrative tasks such as documentation and record-keeping, HRMS management, and maintaining the accuracy and confidentiality of employee data.
• keeping abreast and ensuring compliance with all prevailing governmental rules and regulations including but not limited to the Work Injury Compensation Act (WICA) policies and procedures, Ministry of Manpower (MOM) labour laws, and Inland Revenue Authority of Singapore (IRAS) tax regulations.
• manage industrial relations professionally and competently, including liaising with employee trade unions and MOM.
• lead and manage the organization’s procurement function including supporting tender preparation and ensuring compliance with procurement policies and procedures.
• manage all office services, including housekeeping, transportation, telecommunication and utilities; and
• develop full manpower cost budgets in accordance with the requirements of strategic and annual planning cycles.
• Actively participates in various committee meetings and initiatives.
• Serves as the primary liaison for internal and external auditors during ISO audits within the HR department, ensuring all related documentation is accurately maintained and updated.

Apply now to join our dynamic team!

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering
• Preferably experience in service/engineering position in Oil & Gas / Process industry

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Onboarding on December 2024

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Singapore Citizen/Permanent Resident
• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations)
• Salary: $2,200 - $2,600
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 Years (renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Summary Benefit :

✅Basic up to $3000 + OT + Incentives

✅ 5 days work, Good Benefits

✅ Career Growth

Responsibilities :

• Greet and assist guests with inquiries and requests.
• Handle bookings, reservations, and special arrangements.
• Manage guest complaints.
• Coordinate with other departments to fulfill guest needs.
• Maintain a welcoming and professional atmosphere at all times.
• Perform ad hoc tasks as required by management.

Requirements :

• Relevant experience is advantage
• Customer service skills, good in communication.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Perform customers' orders processing and ensure on time delivery
• Work closely with operation teams and coordinate shipping activities
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• With 2 - 3 years of customer service & shipping experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Clinic Receptionist

Job Description:

-Front counter management.

-Assist TCM physician in patient care / treatment in the clinic.

-Facilitate clinic workflow, and keep clinic clean and tidy.

-Clean, wash and disinfect equipment.

-Prepare and dispense medications

-Provide receptionist duties at front counter including answering phone calls, registration, maintaining appointments

-Cashiering duties including payment collection, filing for account-keeping etc

-Inventory duties including monitoring stock levels, ordering medicines etc

-House keeping duties including floor cleaning, towel washing (using washing machine)

-Any other duties assigned by the TCM Physician

Minimum Job Requirements:

-Preferably with TCM Physician with Degree graduated from Malaysia

-Can handle female patients environment.

-Able to read Chinese text as the TCM system & medicine are in Chinese text

-Abe to read, write and communicate in English and Chinese to speak to Chinese speaking customers.

-Familiar with MS office software such as Words, Power Point and Excel.

-Good team player.

-Good social skills in dealing with patients.

-Positive, optimistic, willing to learn, caring & patient.

-Able to work independently.

-Able to work on weekend

Working hours: 44 hours per week (5.5 days)

Salary: SGD $1800 to $2900

Working Location: Singapore

How to apply the job?
有兴趣者，可以把自己的照片、联系号码与个人简介(resume pdf file) whatsapp to +65-88987750

00000000000000000

诊所接待员

职位描述：

前台管理。

协助中医师在诊所内为患者提供护理/治疗。

协助诊所工作流程，保持诊所整洁。

清洁、清洗和消毒设备。

准备和发放药物。

在前台提供接待服务，包括接听电话、登记、预约管理等。

收银工作，包括收款、会计文件归档等。

库存管理，包括监控库存水平、订购药品等。

日常清洁工作，包括地板清洁、用洗衣机洗毛巾。

其他由中医师指派的工作。

最低职位要求：

优先考虑毕业于马来西亚的中医专业本科毕业生。

能够处理女性患者的环境。

能阅读中文文本，因为中医系统和药物为中文。

能用中英文进行读写和沟通，以便与讲中文的客户交流。

熟悉 MS 办公软件如 Word、PowerPoint 和 Excel。

具有良好的团队合作能力。

具备与患者打交道的良好社交技能。

积极、乐观、愿意学习、关心和有耐心。

能独立工作。

能在周末工作。

工作时间：每周 44 小时（5.5 天）

薪资：SGD $1800 至 $2900

工作地点：新加坡

如何申请这份工作？

有兴趣者，可以把自己的照片、联系号码与个人简介（简历 pdf 文件）whatsapp 至 +65-88987750。

Job Description

• Industry/ Organization Type: Rental & Sales/ Construction Equipment
• Position Title: Customer Success Executive
• Working Location: Paya Lebar
• Working Hours: 5.5 days, Mon-Fri (8 am-5 pm/9 am-6 pm), Alternate Sat (8 am-5 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer inquiries via phone, email, walk-in, and live chat with professionalism and empathy.
• Provide accurate details about our products, services, and rental terms.
• Quickly resolve customer issues to ensure satisfaction and loyalty.
• Efficiently handle equipment rental bookings, changes, and cancellations.
• Identify sales opportunities during customer interactions by understanding their needs and suggesting suitable rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where appropriate.
• Meet and exceed monthly sales targets by turning inquiries into sales and rental agreements.
• Stay updated on promotions, deals, and new products/services to inform customers.
• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Work with logistics and maintenance teams to ensure equipment availability and readiness.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to improve business operations.

APPLY NOW!!!

• Minimum Diploma holder, additional certificates in Customer Service, Sales, or related fields are a plus.
• Familiarity with sales software/ CRM tools, or with knowledge in equipment rental industry is an added advantage.
• Excellent communication and interpersonal skills, with the ability to engage and persuade customers.
• Ability to work in a fast-paced environment.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67376 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Who we are:

minden.ai is a technology venture founded by Temasek in strategic partnership with DFI Retail Group and coalition partners Breadtalk Group, DBS Bank, PAssion Card, Mandai Wildlife Group, Singtel, Great Eastern, FoodPanda and GoJek.

We are on a mission to redefine how brands engage with their customers through the power of machine learning and artificial intelligence. We are building a next generation insights-driven platform to serve millions of customers and merchant partners across Southeast Asia.

The way we work:

At minden.ai, our culture is the foundation of everything we do. We believe in the power of teamwork and collaboration. We are continuous learners and commit to stay ahead of the curve to drive positive change in our industry. We do not settle for mediocrity without our best effort. We do our best to create the greatest value for our customers' long term success.

We are seeking a Senior CRM Executive who demonstrates a deep understanding of the company's product, be able to identify consumer touch-points and propose actionable items to meet customers' needs. The ideal candidate should possess strong research and communication skills, be highly organised, detail-oriented, and capable of managing multiple projects simultaneously.

As a Senior CRM Executive, you will:

• Collaborate with cross-functional teams (Product & Engineering, Marketing, Partnership) for effective GTM strategies
• Participate in CRM planning and executing CRM & campaign programs
• Drive platform retention, loyalty, engagement and usage metrics (e.g. CTOR)
• Manage user segmentation, communication delivery (emails, push notifications, etc) and performance evaluation
• Conduct comprehensive experiment throughout the customer lifecycle to identify successful strategies for funnel conversion and customer engagement
• Coordinate analysis of industry trends to meet business objectives
• Create hypotheses, run A/B tests or other experimentations and apply basic statistics to improve campaign performance
• Spike the CRM applications to better plan and implement the campaign

You will be a great match if you have:

• Minimum 3 years of experience in CRM or BA roles
• Proficient in delivering campaigns and managing automation with rigorous A/B testing (or other different experimentations before)
• Sensitive to numbers, logical thinking and analytical skills
• Proven track record of using data and analytics tools to increase performance and enhance customer experience
• Excellent project management and communication skills
• Experience in SQL or HTML is an advantage
• Familiarity with CRM software (e.g. Braze) is a plus
• Familiarity with Design software (e.g. Figma) is a plus
• Demonstrates a strong sense of ownership, responsibility and commitment
• Self-directed learner with a motivated attitude
• Quick to adapt to ever-changing and volatile market conditions
• Interest in and familiarity with financial news preferred
• Strong ownership of grey areas

Company overview:

Our client is a Global MNC in the mobility technology sector, known for pioneering safer, greener, and more connected solutions for future mobility.

Role Overview:
The successful candidate will support our client in enhancing quality standards and ensuring customer satisfaction throughout product launches.

Responsibilities include:

• Reviewing customer-specific quality requirements and implementing these through Advanced Product Quality Planning (APQP) tools like Process Flow Diagrams and Control Plans.
• Leading Built-in Quality workshops, collaborating with cross-functional teams, and tracking improvements until full resolution.
• Addressing and improving quality issues for new programs, including product operations reviews and quality performance metrics.
• Heading Material Review Board meetings, resolving deviations and non-conforming cases effectively.
• Securing Production Part Approval from the customer and supporting smooth Start of Production (SOP).
• Responding to customer feedback and returns using Six Sigma and 8D problem-solving methods.
• Documenting and leveraging lessons learned for future program improvements.
• Ensuring compliance with Quality Operating Systems during the product launch phase.

Requirements:

• Bachelor’s degree in Electronics, Mechanical, or Computer Engineering, Physics, or Material Science.
• Strong knowledge of APQP processes and standards such as TS16949, PPAP, FMEA, and Quality Plans.
• Excellent interpersonal, leadership, analytical, and communication skills.
• Minimally 3 years of experience in Quality roles, ideally with a focus on product launches.

This role is an excellent opportunity for quality-focused professionals eager to contribute to advancements in global mobility solutions.

Interested candidates are encouraged to apply by submitting their CV.

(EA: 94C3609/R1442042)

Job Title : B2C Sales and Customer Engagement Specialist

As the first hire in our sales function, the B2C Sales and Customer Engagement Specialist at

MIJ Hub offers a unique opportunity to make a significant impact as an individual contributor.

This role is perfect for someone who thrives in a customer-centric environment and is eager

to leverage their extensive retail sales experience in a dynamic and innovative setting.

In this role, you will drive sales across all MIJ brands, including student enrollment for MIJ

Hub, securing donations, and promoting product sales from Ashraf Café and Inspo. You will

engage with customers via calls, emails, and WhatsApp to close sales, upsell, and retain

customers. Additionally, you will collaborate closely with our marketing team to ensure a

seamless experience between our e-commerce platforms and sales efforts. You’ll also be

responsible for utilizing HubSpot to manage customer data, track sales activities, and

maintain accurate records.

Key Responsibilities

● Drive sales across all MIJ brands, focusing on student enrollment, donations, and

product sales.

● Engage with customers via calls, emails, and WhatsApp to understand their needs,

offer tailored solutions, and convert leads into loyal customers.

● Utilize HubSpot to manage customer data, track sales activities, and maintain

accurate records.

● Collaborate with marketing and product teams to align sales efforts with campaigns,

prepare sales materials, and ensure a seamless customer journey.

● Coordinate with other departments to support smooth and efficient sales operations.

● Implement strategies to upsell and cross-sell products, fostering customer loyalty and

repeat business.

● Address customer inquiries, resolve issues, and maintain high levels of satisfaction.

● Monitor and report on sales performance, adjusting strategies to meet or exceed

targets.

● Actively gather and analyze customer feedback to continuously improve the sales

process and offerings.

● Stay updated on industry trends and product knowledge to effectively communicate

benefits and features to customers.

Requirements

● Education: Diploma or Bachelor’s degree in Business, Marketing, Communications,

or a related field.

● Experience: Minimum of 8 years in retail sales or a customer-facing sales role, with

a proven track record of exceeding sales targets.

● Sales Expertise: Strong sales acumen with the ability to close deals, upsell, and

meet targets.

● Customer Engagement: Exceptional interpersonal skills with a talent for building

rapport and fostering long-term customer relationships.

● Communication: Excellent verbal and written communication skills, adept at

engaging with customers across calls, emails, and WhatsApp.

● Organizational Skills: Proven ability to manage multiple priorities in a fast-paced

environment.

● Problem-Solving: Strong problem-solving skills with a proactive approach to

addressing customer needs and concerns.

● Tech Proficiency: Experience with CRM systems (preferably HubSpot), and a good

grasp of digital tools to track and manage customer interactions.

● Team Collaboration: Ability to work closely with cross-functional teams, particularly

marketing, to enhance customer engagement and drive sales.

Job Type: Full Time, Permanent

Work Location: Singapore, Hybrid Role (3 days in office)

Senior/Customer Quality Engineer (Automotive/Manufacturing)

Our client is a leading globally recognized technology company specializing in the design and manufacturing of automotive software and hardware components. With a unique standing in the automotive industry, this forward-thinking organization is now seeking a Senior/Customer Quality Engineer to join their dynamic team.

What you will do:

• Serve as the primary liaison between the company and its customers regarding quality-related matters
• Review and analyze customer quality requirements, translating them into internal quality standards and processes
• Timely and effectively address quality concerns and drive improvements using six sigma problem solving tools and 8D
• Coordinate with cross-functional teams to ensure quality control processes are consistently applied.
• Use APQP tools such as Process Flow Diagrams (PFD) and Control Plans to support quality planning
• Track quality deviations, prepare reports and lead meetings to recommend improvements to resolve non-conformance and enhance product reliability.
• Ensure compliance with our Quality Operating System, all relevant industry standards and regulatory requirements.

What you will need:

• Degree in Engineering (Electronics/Mechanical/Computer Engineering/Physics/Material Science)
• Minimum 3 years of relevant customer quality experience from the manufacturing/industrial/automotive industries
• Must possess knowledge in APQP (Advanced Product Quality Planning) process & standards (TS16949, FMEA, Quality Plan, PPAP)

Location: Central-North

Interested candidates kindly forward your CV to [email protected] (Tan Yi Ling, Reg No: R21103172). You may email this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Our client is a global manufacturer. Due to business needs, they are now recruiting a Customer Quality Engineer to be part of their Quality team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Customer Quality Engineer:

• Analyze and apply customer quality specifications, developing and upholding internal quality benchmarks through APQP methodologies (e.g., Process Flow Diagram, Control Plan).
• Facilitate Built-in Quality workshops, ensuring collaboration with cross-functional teams to achieve and monitor continuous improvements through to completion.
• Lead initiatives to resolve quality issues for new programs (such as Process of Record, Process Change Request, First Time Quality) to enhance performance.
• Chair Material Review Board meetings to address deviations and spearhead corrective actions for non-conformance cases.
• Obtain customer approval for Production Parts and provide support for the initial stages of production.
• Promptly address customer returns by utilizing Six Sigma problem-solving techniques and the 8D approach.
• Capture and document lessons learned for each new program and apply these insights to future projects.
• Ensure adherence to the Quality Operating System throughout product launches.

Requirements:

• Min Degree in Engineering related field
• Minimum 3 experience in Quality and Product Launch
• Knowledge in Automotive industry regulations and standards

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

Job Requirements:

• Min GCE N Level

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Promote one-stop POS payment services to merchants
• Generate sales opportunities through cold calling, direct sales and visiting merchants
• Promote online and offline payment services (eg: e-wallets & credit cards) to various business partners
• Build and maintain good relationships with merchants

Salary and Benefits:

• Basic + Commission + Allowance up to $6,000+
• Comprehensive training and coaching to get you up to speed!
• Quarterly Bonus
• Referral Bonus
• 5 Days work week
• PH & Weekends OFF
• Annual Leave
• Birthday Leave
• Anniversary Leave

Duties of Service Crew

• Provide excellent customer service experience.
• Maintain the stock service areas with supplies such as condiments and tableware’s
• Assist in making hot and cold beverages
• Assist in serving food and beverage to guest
• Assist in Packing food orders in Kitchen for both dine in, online & takeaway orders
• Assist in Taking Order
• Assist in Seating guest
• Assist in keeping the restaurant clean at all times
• Assist in clearing tables , sweeping , mopping etc
• Provide menu recommendations appropriately
• Attend to customers’ needs promptly and professionally
• Adhere to personal & food safety procedures
• Maintain cleanliness and the hygiene of the restaurant
• Perform any other duties assigned by Manager

We’re seeking someone to join our risk function of enterprise technology & risk divisions team as a APAC Risk Officer in Tech Risk Gov & Controls to support Asia regional risk and control self-assessment programs and governance programs, provide a direct support and liaison for senior Asia ETR regional management.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Cyber, Data, Risk & Resiliency Management Manager position at Vice President level, which is part of the job family responsible for identifying, assessing, and mitigating risks to ensure operational continuity and resilience in the face of potential threats or disruptions that could impact the organization, plus management of ongoing incidents.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on.

What you'll do in the role:

• Staff, develop and lead one or more teams which is part of a department.
• Analyze multiple sets of information to create summaries for various stakeholders.
• Manage the overall engagement of the Division with Firmwide risk and control groups as appropriate. This includes CDRR(Technology Risk department) Identity and Access Management, Resiliency, Network Security, entitlements, Cyber, data, ORD(Operational Risk Department) and Internal Audit.
• Manage the engagement with Technology Risk teams and SME in support of agreed controls to monitor and coordinate the implementation and adoption of all applicable processes and tools. Determine the scope and manage the execution of any necessary remediation work to achieve the agreed level of adoption in the Division. For Identity and Access Management, for example, this includes the use of approved provisioning tools, the definition of entitlements models, technology Segregation of Duty tagging, entitlements classification.
• Manage the engagement with Technology Risk to collaborate on the design of new controls or control process for use across Technology. In addition, facilitate the deployment and adoption of new controls and control processes and facilitate the setting of scope for such activity within the Division
• Monitor the completeness and appropriateness of key risk and control related data and raise concerns with data owners and escalate to Divisional management if required. This includes Divisional risk data in the risk register and in the Firm's issue and action plan tracking system (OpenPages), Technology Asset Inventory (TAI) reference data, Technology Access Management (TAM) related roles and Business Continuity data
• Review and approve certain control related reference data in TAI. This includes new assets, new teams and changes to Segregation of Duty tagging

Ensure management awareness and governance around progress on risk responses from across the risk and control agenda through regular reporting to management

What you'll bring to the role:

· Experience in effectively executing IT strategy, delivery and complex initiatives.

· Ability to present information in a clear and concise manner to technology and business leadership.

· Advanced understanding of functional area and competent understanding of competitive environment. At least 8 years' relevant experience in technology risk management in the financial services or other regulated industry would generally be expected to find the skills required for this role.

· Familiarity with the Technology risk management framework and control self-assessment process

· Experience of team management / relationship management in a matrix management structure

· Proven leadership skills with excellent track record in delivering high performance

· Experience of risk reporting / dashboard generation / KRIs

· Familiar with regulatory technology requirements, Experience of regulatory and audit engagements local industry forums

· Strong understanding of Asia financial industry business and how technology being leveraged

· Ability to influence and engage with senior management and stakeholders

· Ability to manage expectations and handle high-pressure situations with tight deadlines

· Ability to quickly adapt to changing priorities and demands

· Excellent communication / interpersonal skills and able to interact at all levels of the organization and with local regulators as well as be effective as part of a broader team, additional fluency in regional language highly desired.

· Knowledge and understanding of infrastructure technologies and / or security technologies.

· Self-starter able to complete role with minimal supervision, paying close attention to detail
Knowledge and understanding of infrastructure technologies and / or security technologies.

· Certifications in the IT Risk area such as CISA, CISSP / CISSM (or equivalent) would be an advantage

· Strong project management skills; proven ability to prioritize business objectives and effectively manage

regulatory agenda in a dynamic environment

What you can expect from Morgan Stanley

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.