Total 95,024 customer service manager job vacancies in Singapore

Job Description

• Sales and Renewals of Insurance products
• Support Sales and Business Developments including finalising placement of insurance products
• Conduct Needs Analysis and provide recommendations to clients
• Manage and develop client base as well as cross-selling
• Respect compliance principles and internal guidelines
• Explain features, advantages and disadvantages of various policies
• Negotiate renewal terms with insurers when required
• Assist with queries and claims from clients
• Prepare reports and renewal materials (RFP’s)
• Conduct presentations to company staff
• Other ad-hoc duties and tasks as given by Management

Requirements

• Prior experience in International Private Medical Insurance is a must
• Required BCP, PGI, ComGI, HI, M5, M9 and M9A qualifications from SCI
• May need to travel occasionally
• Service driven with a passion for excellence

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Job Responsibilities:

• To oversee, mentor, develop, and increase sales, mainly in Singapore
• Creating and carrying out action plans for the sales budget
• Maintain order intake, sales volume, and profit in
• in accordance with predetermined goals
• Create and implement a compelling product
• Preserving client ties while guaranteeing client contentment.
• A customer portfolio should be maintained, enhanced, and expanded based on profitability.
• Determine and suggest new goods and services in accordance with client needs.
• Find and cultivate new clientele, including those in related industries
• Maintain client database while controlling risks and responsibilities for each and every client.
• Cultivate and strengthen ties with additional internal stakeholders.
• Enhance the collaboration Singapore organization's sales force.

Requirements:

• Strong interpersonal and negotiating abilities
• Resolute, focused on taking action, and highly motivated by business.
• Able to operate both individually and collaboratively
• Goal- and results-oriented mentality
• Outstanding comprehension of customers Leadership and management abilities
• This position requires some travel in order to meet with clients.
• 3-5 years minimum of experience in services sales strong background in sales with a track record of implementing sales procedures successfully.
• Technical expertise in particular Services Portfolio is considered advantageous.
• Familiarity with international sales procedures and experience working for a service-oriented company.
• You have prior experience with goal-setting and strategic planning.

Job Description:

• Responsible for processing client inquiries via email and phone calls, as well as liaising with customers on service inquiries.
• Customers must be contacted and provided with information in response to requests about accounts, products, and services.
• Able to generate sales from consumer inquiries.
• Liaise with consumers regarding fulfilment issues.
• Handling and resolving consumer billing or service issues.
• Answer consumers' inquiries about the services or products, as well as the organization's maintenance or operation.
• Must ensure effective customer service by coordinating the customer's service requirements with other relevant departments as needed.
• Proper planning for allocating service engineers to assigned jobs, as well as accurate records and timely mode.
• Handling Purchasing items based on consumer requests and the ability to work under pressure.
• Ensure that allocated vessels are continually monitored.
  Taking extreme precautions while assigning engineers to execute jobs.
• Customer approval is always required for spares used by engineers onboard.
• Take responsibility for completing work once engineers have submitted reports.

Job Requirements

• Minimum of a diploma in electronics and electrical.
• Minimum of 5 years' experience in the marine industry.
• After two years of service, an existing Service Engineer will be promoted to Service Coordinator through an internal promotion process.
• Leadership skills in allocating Service Engineers for given jobs.
• The ability to express intense emotions in striking and suitable language, whether spoken or written, resulting in conviction or persuade.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

The successful applicant will assist in enhancing the risk framework of the company. The successful candidate will get to interact, coordinate, collaborate with internal stakeholders from 9 other countries and learn a great deal about the business. They will analyse, manage and execute R&R programs, provide policy guidance and to carry out training for our colleagues.

Main responsibilities include:

• Ensure all BCP and DRP (Disaster Recovery Plan) documents are updated with the correct contact details;
• Manage annual BCP (Business Continuity Plan) testing alongside the local teams for 9 countries within the Region;
• Manage all Due Diligence (DD) questionnaires submitted by Clients by working closely with the relevant departments to ensure accurate and timely completion;
• Undertake the Privacy Champion role for the Region having oversight of Data Subject Access Requests and Data Breaches;
• Work closely with the International DPO and Compliance Leaders;
• Review sanctions for the region managing any positive matches escalated;
• Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in Risk & Regulation control and update horizon scanning radar documents;
• Gain good and clear understanding of our policies and consider how to raise awareness of these through training, communication and awareness campaigns;
• Risk oversight for the region;
• Monitor and measure own project performance to identify areas for improvement;
• Able to work within a dynamic environment in a prompt, agile and responsive manner;
• Involvement in contract reviews, focusing on data protection and regulatory elements
• Conflict of interest management
• Financial crime and money laundering involvement
• New vendor onboarding
• Recording and management of professional indemnity claims against the business.
• Other such reasonable duties within the general scope of the job title, at the Manager’s discretion.

Requirements:

• Minimum 3 years of Risk/ Regulation/ relevant experience;
• Excellent interpersonal and communication skills, both written and verbal, with the ability to be detailed and interpret and analyse information and data quickly and accurately
• Conscientious, self-motivated, and hard working to achieve required results, as well as flexible and adaptable
• Clear and conceptual thinking ability
• Excellent judgment, troubleshooting, problem solving, analysis, and discretion
• Ability to meet deadlines
• Has the ability to build effective relationships
• Honest and ethical
• Very strong analytical and reporting skills.
• PC literate, including Microsoft Office products.

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Job Scope:

• Provide excellent customer service at all times
• Answering of phone calls
• Picking and packing of pastries
• Receive and tender payments through various payment methods
• Ensure store is clean and products are adequately stocked
• Any other ad-hoc duties as assigned

Job Requirements:

• No experience welcomed to apply
• Comfortable with working shifts on weekends and Public Holidays
• Able to work in a fast-paced environment
• Able to handle different forms of payment methods

Interested candidates, please click APPLY NOW or email your CV over to [email protected]

Please be informed that only shortlisted candidates will be notified

EA Personnel Name: Lim Li Yun, Sherlyn
EA Personnel No: R23118942
EA License No: 15C7752

Salary: Up to $3,300 + AWS + VB

Working Hours: 5.25 days work (alt Sat)

Working Location: Senoko

(Company transport provided at Admiralty MRT Station)

Job Scope:

• Handle and resolve customers' enquiries/complaints in a timely manner
• Raise work orders and prepare quotations
• Liaise with stakeholders, customers, and customers on servicing matters
• Update customers on servicing schedule and vehicle collection
• Ad-hoc duties as assigned

Job Requirements:

• At least 1 year of relevant experience
• Proficient in MS Office
• Knowledge in CRM system will be advantageous
• Willing to work overtime when required

Interested candidates, please click APPLY NOW or email your CV over to [email protected]

Please be informed that only shortlisted candidates will be notified

EA Personnel Name: Lim Li Yun, Sherlyn
EA Personnel No: R23118942
EA License No: 15C7752

Job Description:

• Responsible for the ongoing maintenance and upkeep of the Building and Facilities.
• Manage the budget for facility operations and maintenance.
• Liaise with and oversee service providers and contractors for various facility-related services.
• Ensure that the Building and Facilities comply with Health and Safety regulations.
• Manage security measures and access control to protect the Building and its occupants.
• Other Ad-hoc duties as assigned by the supervisor.

Job Requirements:

• Must possess a Fire Safety Manager (FSM) certificate.
• Minimum a Diploma in Mechanical Engineering, Civil Engineering or equivalent.
• At least 4 Year(s) of working experience in the related field.
• May require to attend to retail shops for technical service support.

Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Job Responsibilities:

- Accountable for planning, coordination and timely completion of audit assignments, which includes performing financial, operational and compliance audits of the Group

- Responsible for developing audit programs across business processes through evaluation of the adequacy and effectiveness of internal controls, risk assessment

- Perform on-site audit fieldwork and identify audit issues and concerns in pursuit of practical and value-added recommendations to Management

- Draft concise audit reports with high quality audit conclusions and focused recommendations that positively influence stakeholders to embed risk management and internal control practices and to improve the overall strength of the control framework

- Engage internal stakeholders for process improvements and key control enhancements

- Lead and supervise internal audit staff

- Support Head, Internal Audit in developing annual audit plan and special projects/investigations

Job Requirements:

- Degree in Accountancy/Finance or equivalent

- Minimum 5 years of relevant audit experience

- Minimum 2 years of supervisory experience

- Professional qualifications such as CIA, CISA, CA preferred

- Knowledge and experience on Enterprise Risk Management will be an added advantage

- Meticulous with good analytical and communication skills

- Ability to work independently and able to meet timeline

- Team player with good internal stakeholder management

- Able to travel overseas when required

Only shortlisted candidates will be notified

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Leasing Manager/Consultant (property management)

In-House Leasing Manager/Consultant

(perm job with Fixed base + Annual Bonus on top and full employment benefits & insurance coverage.)

To represent a large Investment Holding/Property Group to lease their private properties across Singapore. This may include marketing properties together with Property agencies, preparing lease documents and screening prospective tenants to qualify them.

Responsibilities:

• Market and lease residential's assets e.g. bungalows, apartments, landed homes, shop houses, etc
• Work with Real Estate agents on marketing, new leases, renewals, etc
• Secure new tenancies prospects; identify market segments to achieve set leasing targets,
• Build and maintain good landlord-tenant relationships
  Manage tenant/ Managing Agent relationships and negotiate lease renewals
• Formulate and review leasing policies and processes
• Conduct all rent and leasing administration in compliance with statutory and company's regulations
• Conduct periodic market research, trends analysis and prepare market synopsis
• Help prepare monthly management reporting, annual rental budget, rental forecast as well as market analysis.
  

Requirements:
Min 10 yrs or more experience in leasing management of Residential properties.

Role & responsibilities:

• Partner and work seamlessly with cross-functional stakeholders to develop and execute the integration project plan (Diaverum’s processes & systems) in a timely manner.
• Manage the clinics strategy plans & execution, in partnership with Country Management team.
• Ensure that the clinic management fully understands and follows Diaverum’s Policies, Procedures and Guidelines and develop skills to assure and teach future nurses as mentors.
• Being accountable for collaborating with members of the health care team to design, implement, and measure safe, cost-effective, evidence-based care strategies.
• Responsible for increasing the level of skills of the clinic staff by means of development and implementation of clinic based education programs.
• Planning and coordinating an effective orientation and in-service program.
• Practicing in a manner that conforms the Code of Conduct of Ethics for Nurses and the Diaverum’s Code of Conduct.

Job Requirement:

• Bachelor degree in nursing from an accredited university with at least 5 years in acute/outpatient care setting or related facility is necessary.
• Experience in putting together project roadmaps and planning.
• The ability to work independently in a face-paced environment.
• Excellent English communication skills with the ability to handle inevitable objections, inspire trust and generate project enthusiasm.
• Business travelling as and when required.

WHO WE ARE:

PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:

This is a unique and highly visible opportunity for a driven Senior Account Manager to join PALO IT Singapore.

The core focus of this role is on maintaining, nurturing and growing existing relationships and our preferred candidate has a mixed background as sales, project manager/scrum master/program manager and has a proven track record of effectively influencing the most senior decision makers within the digital/technology domain.

YOUR RESPONSIBILITIES:

Client Relationship Management:

• Build and maintain strong relationships with clients
• Understand client needs, challenges, and goals to provide tailored solutions.
• Regularly engage with clients to address inquiries, resolve issues, and ensure satisfaction.

Sales and Business Development:

• Identify new business opportunities within the private sector.
• Develop account strategies to achieve sales targets.
• Present our technology consulting services to potential clients.
• Negotiate contracts and pricing terms.
• Participate in industry events for thought leadership and networking

Account Management:

• Manage existing client accounts by understanding their technology requirements.
• Collaborate with cross-functional teams (technical, delivery, and support) to meet client expectations.
• Monitor project progress and ensure timely delivery of services.
• Oversee account P&L across projects

Market Research:

• Stay informed about industry trends, regulatory changes, and competitive landscape.
• Identify areas for growth and innovation within the healthcare market.

Reporting and Analytics:

• Track key performance metrics related to account management and sales.
• Provide regular reports to management on account status, revenue, and growth opportunities.

YOUR PROFILE:

• Extensive knowledge within the innovation & transformation space
• Extensive experience in leading and developing accounts
• Experience in crafting proposals for client needs
• Experience in agile delivery methodologies
• Experience with project management
• Experience working within a consultancy environment
• Outstanding communication skills both verbally and in writing.
• Be a team player, with a great sense of humor.
• Candidates with entrepreneurship background and attitude will be preferred.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

· Manage construction site access activities and progress independently

· Able to understand structural drawing, specifications and requirements

· Supervise works, co-ordinate with client's representatives

· Supervise and lead a team of workers and sub-contractor to perform on site work

· Resolve design site problems encountered during the construction period

· Oversee quality control and safety and health matters on site.

· Ensure works are carried out safely and WSHE regulations are complied with.

· Ensure that proper housekeeping is maintained at all location at all time.

· Other ad-hoc tasks as assigned by the Immediate Supervisor/ Management.

The Insolvency Practitioners Association of Singapore (IPAS) is the premier professional body for insolvency professionals in Singapore. To that end, we set standards for the insolvency profession through academic and continuing professional development programmes. We further seek to advance the status and interest of insolvency professionals through engagement and interactions with regulators, judges from the insolvency docket and other professional organizations. We also strive to build and foster a strong community of practitioners through both formal and informal networking opportunities.

The Senior Executive/Assistant Manager will work with the Executive Director and the Secretariat office to grow and manage IPAS. Pending establishment of a permanent office, this position will work from home except where your physical attendance is required.

Duties & Responsibilities/Job Description:

• Organizing various programs and events to engage and increase the membership base.
• Administration and marketing of academic and training courses.
• Management of social media account/website to promote and raise awareness of IPAS.
• Managing and interacting with various stakeholders including the IPAS board, regulators, and other professional & industry organizations.
• Assisting with the duties of the board secretariat.
• Assisting to organize special events such as conferences, annual social events etc.
• Assisting with general administrative/IT responsibilities.

Profile/Requirements:

• Pro-active, self-motivated, conscientious and a team player who can work with minimum supervision.
• Good time management. Able to multi-task and deliver assigned tasks within timelines.
• Meticulous and strong attention to details.
• Articulate and possesses excellent communication (both verbal and written) skills.
• Good project management skills. Ability to follow through on implementation of decisions.
• Resourceful mindset. Takes initiative to resolve issues in the first instance.
• Prior experience in organizing events and managing social media/websites will be considered favourably.
• Prior secretariat experience and/or working in a professional/trade organization will be considered favourably.
• Able to occasionally work during non-office hours and weekends (as required).

Qualifications:

• Diploma or Degree
• 3 to 7 years of relevant work experience
• Proficient in using MS Office suite of applications
• Some knowledge of social media/website management/design

Candidates with the right experience profile looking for a permanent part-time role are also encouraged to apply.

To apply, please send your resume to [email protected].

We are hiring Contract to Perm Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Our Benefits

• Competitive Remuneration

• Performance Bonus and Increments

• Medical Insurance Coverage

• In-House Career Development and external training

• An international and diverse work atmosphere

• Central Location in Singapore

What are we looking for?

• Permanent Full-Time Position for an early intervention centre manager to support Children with Special Needs.

• Assists in development and implementation of all internal policies, procedures and systems that are necessary for providing comprehensive services to clients.

• Evaluates staff feedback/concerns and facilitates the process for improvement.

• Conduct lessons in a specialized small group Early Intervention Program (EIP) setting.

• Create lesson plans and curriculum and track student progress.

• Prepare Individualized Educational Plan goals (IEP) for students, contributing to progress reports.

• Create learning activities, support with classroom supervision and follow-through of learning/behavior plans, support with children's daily living skills (toileting, dressing and mealtime routines).

• Work in collaboration with a multi-professional team of teachers and therapists.

• Maintain student files, attendance forms, visuals and other tasks.

• To liaise with parents to provide support for skill development.

• Previous experience mentoring junior teachers is valued.

• Responsible for the day-to-day operations of the early intervention centre

Candidate Requirements

• Minimum a Diploma in Early Childhood Education / Special Education or related educational fields. A Bachelor’s degree / Master’s degree in Teaching will be of value.

• Experience teaching with children with special needs

• Experience using standardized tools/assessments will be preferred.

• Must be proficient in communicating and writing professionally, in English.

• Salary commensurate with experience and level of qualification.

We are seeking enthusiastic and customer-oriented individuals to join our team as Service Crew members. As a Service Crew, you will play a vital role in ensuring excellent customer service and satisfaction in our restaurant. If you have a passion for delivering exceptional dining experiences and are eager to start your career in the hospitality industry, this is the perfect opportunity for you.

Job Description

Full/Part Time Service Crew Responsibilities:

- Greet and welcome customers in a friendly and professional manner

- Take customer orders accurately and efficiently

- Provide menu recommendations and answer customer inquiries regarding food and beverages

- Serve food and beverages to customers in a timely and courteous manner

- Ensure tables are clean and properly set up before and after each customer

- Perform cashier duties accurately and efficiently

- Maintain cleanliness and hygiene standards

- Assist in other tasks as assigned by the supervisor

Requirements:

• Relevant experience in the service / F&B industry is an advantage

• Self-driven and process good learning attitude

• Independent and able to multitask

• Students who are waiting for results are welcome to apply!

• Candidate without experience are welcome to apply as training will be provided

Benefits:

• Career & growth development

• 5 days work week

• Employee discounts

• Meal allowance

• Attendance bonus

• $2000 sign on bonus

• Fun and collaborative work environment

We offer competitive compensation and benefits packages, opportunities for growth and development, and a supportive work environment. If you are a dedicated individual with a passion for service, we would love to hear from you. Apply now to join our team as a Service Crew member!

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Senior/Manager, Sales – Leisure & Luxury (Singapore) to join our team!

As a Senior/Manager, Sales – Leisure & Luxury (Singapore) we rely on you to:

• Responsible for multi-property implementation of sales activities to maximize business opportunities and revenues in their specific area of responsibility, in order to achieve and to exceed the segment goals for the Singapore hotels.
• Responsible for implementing all sales activities to maximize business opportunities and revenues in their specific area of responsibility, in order to achieve and to exceed the segment goals for the Singapore hotels
• Develops strategies to secure and/or maintain preferred hotel status for global accounts and optimizes revenue contribution from these managed accounts for all Singapore hotels.
• Solicits and drives all negotiated–transient and group leads to achieve the set segment sales goals and targets for the Singapore hotels.
• Implements all sales action plans related to respective market(s) and account portfolio.
• Participates in development of the Area Sales Plan, budget and market audits, and implements corresponding sales action plans with the Leisure & Luxury sales team.
• Supports the development and maintenance of the client database and all other sales systems. Establishes and maintains up-to-date client profiles in all relevant systems.

Requirements

• Effectively bilingual in English and Simplified Chinese to liaise with associates/clients from China Market
• 3-5 years of relevant working experience, preferably in Hotel industry.
• Able to maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, colleagues and employees.
• Strong leadership, communication, and interpersonal skills to effectively manage a sales team and build client relationships.
• Excellent negotiation, presentation, and influencing abilities to secure new business opportunities.

Job Responsibilities

• To facilitate the implementation of new market products/projects and initiatives, including putting up the policies/procedures and maintenance of Operations Procedure Manuals.
• Perform reporting to Management, Head Office and MAS
• Prepare Swift message and management of Swift system

Requirements

• Degree in Finance/Business
• 6 years of working experience in International banks across for wholesale loan and various treasury product
• Experience required in fund finance, structured finance, or corporate finance, SBLC/ LC, all corporate loan products
• Preferably with knowledge in Treasury products such as FX/Money Market, Bond and Derivatives
• Knowledge and experience in Operations functions/processes
• Knowledge and experience in Swift System
• Proficient in Microsoft Office
• Pleasant personality, meticulous, good team player with a positive attitude in a fast paced and deadline-oriented environment
• Able to multitask, demonstrates the ability to quickly pick up new topics and grasp key issues
• Problem solver and takes ownership of assigned tasks and can manage tasks/project independently to final delivery
• Possess good communication skills to engage stakeholders across different functions, escalate issues in a timely manner to management for direction and resolution
• Proactive and highly motivated individual who is passionate about adding value to a new business/initiatives

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:

• Provide customer service on retail banking products
• Attend to personal loan applications
• Conduct marketing on bank cards and other personal products on batch basis
• Maintaining relationship with VIP customers
• Provide financial advice and market financial products to retail customers
• Keeping existing customers updated on portfolios and new products
• Write reports on products and businesses

Requirements

• Bachelor’s degree, preferably in Banking and Finance or related discipline
• 2 years of relevant experience in a similar capacity. Prior working experience in banking sector will be advantageous.
• Good interpersonal skills and communication skills

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Take care of outlet operations

Rostering of employees

Ensure inventory is sufficient for the operation of the outlet, and order when stocks are low

Ensure outlet is well kept and regularly cleaned and free from pests

Willing and able to fill in roles where employees are absent on medical or leave or short handed

(eg Mop clean floors / Wash dishes / Collect dishes and clear/clean tables / cashiering)

Willing to work split shifts (eg 10am to 2pm and 6pm to 10pm)

6 days per week, rest day will be weekdays

Willing to work weekends and holidays