Total 92,202 customer service manager job vacancies in Singapore

Key responsibilities include:

• Design Leadership Development Programmes/initiatives. Engage Senior Management, and internal stakeholders at all levels to deliver leadership development and organisation development initiatives, as well as activities/programmes in line with needs and priorities at organisation-level, division-level and individual-level.

• Design Engagement & Intervention Strategies. Plan, develop and execute cascade and sharing sessions, leaders’ fireside chats, and/ or effective interventions and initiatives to address organisation’s needs and priorities. Design, plan, develop, and execute internal impactful staff communications and engagement campaigns, initiatives, and events, to build desired organisation culture, strengthen staff engagement to the organisation, and instil pride in organisation. This will include the related content and delivery in the form of dialogue sessions, video clips, programme prospectus, EDMs, and/or corporate collaterals for staff.

• Stakeholder Management. Work with internal stakeholders, external partners, consultants, vendors, and/or training providers to contextualise, and/or customise solutions to meet IMDA’s specific needs at organisation-level, and division-level in leadership development and/or organisation development.

• Business transformation. Drive business transformation of processes/systems to improve support to IMDA officers (e.g. design thinking and process improvement)

Requirements

• At least 2 to 3 years of relevant working experience, where prior experience in these areas is preferred: leadership development, organisation development, human resource development.

• Strong in designing, planning and executing communications and engagement collaterals, campaigns, and/or events, and proficient in the management and use of digital communications and social network platforms.

• Possess good communications, people, analytical, project management, and event management skills, and a strong interest in progressive practices and trends.

• Comfortable in public speaking, and facilitating group discussions.

• Proactive, innovative, meticulous, resourceful, empathetic and resilient.

• A proven track record of being both a strong individual contributor, and a team player.

• Fresh graduates with relevant internship and/ or temporary work experience are welcome to apply.

Position offered will be commensurate with experience.

Only shortlisted candidates will be notified.

#LI-BR1

Responsibilities:

• Lead/Support research and studies on key local/global emerging data-related technology trends and developments, global regulatory developments for these technologies and good practices/concerns relating to data protection and innovation which may have policy implications on Singapore’s data strategies and protection framework.

• Lea/Support the formulation, review and update of technology-related policy positions, frameworks, advisory guides, strategies and other related resources relating to data innovation and the protection of personal data.

• Lead/Support consultations with key stakeholders (public, industry, government agencies) on technology-related policy positions and address stakeholders’ feedback in the review and formulation of these policies.

• Support collaborations in intra-agency and inter-agency development of technical projects, ICT security guidelines, publications, and training material pertaining to data protection and innovation.

• Conduct ICT security review and assessment, and provide technical consultancy to support PDPC’s data breach investigations and prosecution of non-compliance to the PDPA

• Collaborate with foreign data protection authorities (DPAs) or relevant government/public agencies on matters relating to technology-related data protection policies.

Requirements: 

(A) Academic

• At least a bachelor’s degree in relevant technical, law and/or public policy disciplines such as Engineering, Computer Science, Economics, Political Science, Public Administration or Law.

• Professional certification in data forensics, data analytics, data protection, cybersecurity will be an advantage

(B) Experience

• At least 3 to 7 years of experience in public policy making, policies and/or IT governance roles. Regulatory or legislative development experience in the government relating to emerging technologies will be an added advantage.

• Good understanding of local and international standards on data protection technologies, information security and digital forensics

• Good understanding of emerging and data-related technologies e.g. ad-tech, Artificial Intelligence, data analytics, IoT and blockchain etc.

• Experience in development or deployment of emerging and data-related technology applications, e.g. ad-tech, Artificial Intelligence, data analytics, IoT and blockchain would be an advantage.

• Some experience and understanding of international laws and diplomacy would be advantageous.

(C) Other Key Areas of Consideration

• Self-motivated individual with high degree of personal initiative, flexibility and positive attitude to adapt to dynamic scope of activities.

• Keen interest to self-learn and keep up to date with development of emerging technologies.

• Ability to effectively interact with key stakeholders and other internal or external teams.

• Strong analytical skills with ability to pick up general knowledge of new technologies.

• Excellent writing and communication skills, ability to write clearly and concisely.

• Ability to work independently and as a team player.

Position offered will be commensurate with experience.

Only shortlisted candidates will be notified.

#LI-BR1

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Description

Street1 Transportation is responsible for managing and reviewing transportation operational policies, standards and procedures in accordance to transportation business and customers’ needs, including the implementation of transportation solutions. He/She is also responsible for managing transport business resources, including manpower, internal assets and external vendors.

Key Responsibilities

Individual to be involved in:

1. Review effectiveness of risk management plans and resources for transport execution

2. Anticipate emerging transport operations parameters to determine future resource requirements

3. Communicate key messages resulting from transport operations data analysis to key stakeholders

4. Communicate importance of achieving transportation operation timeframe outcomes with efficient use of resources

5. Formulate vehicle management strategies across different project

6. Perform maintenance of infrastructure to ensure smooth operation of critical business functions, collaborate and analyze with co-workers during execution of business continuity plans

7.Optimise, improve process by identify possible automation solutions for repetitive tasks & collaborate with stakeholders to validate findings

8. Any other adhoc duties given by Company

Technical Skills & Competencies

1. Bus Equipment and Systems Operation

2. Bus Regulatory Compliance

3. Bus Vehicle Operations

4. Crisis Management

5. Report Writing

BG&E is an international design consultancy with offices in Australia, the Middle East, New Zealand, Singapore and the United Kingdom. Our engineering services incorporates designs for infrastructure, building, structures, civil engineering, facades and construction support.

Job Title: Office Manager and Project Finance Administrator

Job Overview: We are seeking a versatile and proactive individual to fill the role of Office Manager with a focus on Project Finance Administration for our Singapore office. This position involves overseeing day-to-day office operations, providing administrative support, and managing IT-related functions. The ideal candidate will have a strong blend of organizational and technical skills to ensure the seamless functioning of our office environment.

Responsibilities:

1. Administrative and Office Support:
   • Manage office schedules, appointments, and meetings, ensuring efficient coordination.
   • Handle incoming calls, emails, and correspondence, responding in a timely and professional manner.
   • Maintain office supplies, equipment, and inventory.
   • Travel arrangement for travel accommodations and itineraries for employees
   • Coordinate and organize company events, meetings, and client events etc.
   • Support managers and employees with day-to-day needs and requests related to HR and IT services.
2. IT Management:
   • Work with internal IT support team to oversee office IT infrastructure, including hardware, software, and network systems.
   • Collaborate with internal IT support team/external IT vendors to ensure the smooth operation of IT services.
   • Troubleshoot and resolve basic IT issues or escalate to the appropriate support team.
3. Facility Management:
   • Organization of office space.
   • Coordinate with office space provider/landlord for maintenance, repairs, and other facility-related services.
   • Ensure a safe and comfortable working environment for all employees.
4. Human Resources Support:
   • Assist in the onboarding process for new employees, providing IT setup and access.
   • Manage employee records, including IT-related permissions, access controls, and security protocols.
   • Collaborate with HR on employee engagement initiatives and team-building activities.
5. Financial Management:
   • Assist Project Managers to process invoices, receipts, and other financial documentation related to project finance management.
   • Collaborate with finance department to ensure accurate and timely financial reporting.
6. Authority Digital Submission:
   • Assist Engineers to carry out digital submissions to various Authorities (e.g. CORENET, LTA-PROMPT, PUB etc)

Qualifications:

• Proven experience as an office manager or in a similar administrative role in engineering consultancy office.
• Relevant finance administrative experience
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office Suite and other relevant software.
• Basic knowledge of IT systems and troubleshooting.
• Ability to handle confidential information with discretion.
• Diploma in business administration or a related field is preferred.

Our client is an American multinational computer software company. They are looking for Integrated Marketing Manager for their Digital Media who will localise Corporate/APAC marketing programs.

Job Responsibilities

• Run product influencer marketing programs to generate additional user generated content to meet the local audience's needs, supplementing global content.
• Work with the APAC performance media, lifecycle marketing, SEO and Communications team to review and create localised assets for all marketing channels.
• Work with APAC Integrated Marketing team to review the relevancy of localised campaign messages and assets for local markets and recreate the campaign assets if necessary to suit local cultures and trends.
• Monitor and optimise campaign performance.
• Partner with the Corp Integrated Marketing and Global Localisation team to ensure localisation process is effective.
• Partner with local media and creative agencies to create and distribute content.
• Review the existing localised web content and enhance its quality to increase the online conversation rate, increasing paid users.

Job Requirements

• Bachelor's degree with min 5 years' hands-on experience executing digital marketing with expertise in social first programs.
• Local market knowledge: ANZ & APAC
• Content producing experience i.e., developing digital and user generated content
• Online demand generation campaign experience to increase 'quality' traffic to store with strong conversion rates.
• Knowledge of online advertising and media and performance optimisation
• Should be able to communicate in Mandarin to liaise with Chinese stakeholders.
• Familiarity with Adobe Creative Cloud Tools, Adobe Analytics is desirable

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

JOB SCOPE:

· Report to Chief Executive Officer and perform secretarial and administrative duties

· Handle full range of import and export functions according to customer requirements

· Business Development

· Other relevant duties as may be assigned by the client

REQUIREMENTS:

· Knowledge on shipping documentation

· Strong analytical, written, verbal and interpersonal communication skills

· Meticulous, strong work enthusiasm and sense of responsibility

· Independent as well as a team player with initiative, willingness to learn and take on new responsibilities

ADDITIONAL INFO:

· Contract type: Permanent

· Salary: (Salary will commensurate with qualification and experience)

· Working hours and days: Monday to Friday 9am to 530pm

· Date of commencement: Jan/Feb 2024

· Working location: Main working location will be at Chinatown (Central)

BENEFITS:

· Attractive salary

· Comprehensive medical benefits

· Leave benefits

· Training and Professional Development

Interested applicants may apply via www.seacaremanpower.com for the agency’s consideration

Only shortlisted candidates will be notified

Lic 95C4455

· The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

· He/She establishes, implements and manages projects to meet operational objectives.

· He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

· He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

· In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

· He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

· As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

· He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Harbourfront, Keppel Bay Tower

8.00am to 5.00pm (Mondays to Fridays)

Salary S$3800 + OT pay

Job description

• Prepares accurately and promptly all relevant custom permits, certifications etc. via various portals as required by Government Authorities and/or customers.

• Keeps abreast of company’s Trade Compliance Policy and attends Compliance Trainings as required.

• Reports any shipping documentation error to supervisor immediately.

• Participates and be responsible in root cause analysis, brainstorm on solutions and implement or verify solutions for any complaints relating to documentation oversight as organized by supervisor.

• Provides feedback on the efficiency of customer service processes.

• Creates SAP Order Acknowledgements and / or convert them to Sales Orders in an efficient manner.

• Understands, reviews, and negotiates Letters of Credit (L/C).

• Generates shipping documents as stipulated in the L/C and ensures timely submission to negotiation banks for L/C transacted sales order.

• Generates Delivery Order and perform pick & pack process where necessary.

• Provides delivery information or shipment advice, where necessary and as assigned

• Generate invoices to customers on goods delivered/issued.

• Creates other accounting documents such as credit / debit notes as required

• Responds promptly to customer inquiries in a courteous and professional manner

• Communicates effectively with internal or external customers by telephone, email, letter, and face to face.

• Works with regional offices to resolve any order-related issues.

• Provides back-up support to other group members during their absence or when specifically assigned.

• Meets relevant operational metrics as set-forth by the department.

• Tracks activities for statistical analysis as assigned by supervisor.

• Attends regular customer service departmental meetings.

• Observes standard operating procedures and/or guidelines.

• Verifies transporters and warehouse bills, where applicable.

• To audit LC terms and conditions and prepare LC negotiation documents for payment collection.

• To coordinate with import agency to handle Customs clearance process.

• To liaise with transporter, warehousing staff and customers to ensure timely shipment/delivery of orders.

• To prepare periodical sales reports, check monthly billings of transporters/warehouse and make monthly stock reconsolidation.

• To observe standing procedures on work activities.

• To identify and document and initiate/recommend/provide solutions through designed channels to any non-conformities relating to the product/process/quality system, verifying the implementation of the solutions and/or controlling further processing/delivery/installation of the non-conforming process or product until the defect has been rectified.

• Performs any other related task as assigned by supervisor and/or manager.

Interested candidates, do submit your resue to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Responsibilities:

· Handle full set of accounts, general journal, AR & AP and GST returns.

· Perform month-end closing activities, maintain accurate journal entries and monthly reconciliation.

· Update project accounts and prepare management reports

· Manage management staff payroll.

· Liaising with various third parties and government agencies including auditor, corporate secretary, tax agent, bankers, MOM, IRAS and BCA.

· Assist in ad-hoc assignments

Qualification:

· Diploma/Degree in Accounting/recognized certificate from accounting bodies (LCCI, ACCA).

· Minimum 2 years of full set accountant experience.

· Experiences in construction industry will be advantageous.

· Proficient in Microsoft Office such as Excel, Word and Power Point.

· Fluent in English.

· Analytical, organized and possess strong planning skills.

· Excellent time management skills.

• Perm
• Audit experience and possess CPA/CA certification added advantage
• Must have at least 4 years of relevant experience
• Prior experience leading a team

Job Description

• Assist Line Managers with the preparation of weekly flash report
• Prepare monthly P&L statements for the assigned services. Ensure team members complete the monthly closing for their services on time
• Ensure accurate and timely preparation and distribution of monthly reports to the management. These include regional P&L, commentaries, actual vs. flash variance analysis, actual vs. budget gap analysis, etc.
• Prepare schedules for balance sheet accounts related to cost provisions, unearned/ unbilled revenue, cost recoveries, stock and prepayments. Ensure appropriate actions are taken, and in a timely manner
• Liaise with external auditors on audit matters and manage the audit process
• Drive preparation of regional forecasts (quarterly) and budget (annually). This includes ensuring reasonable assumptions are used by Line Managers and the forecast/ budget is reflective of current conditions and business plan. Revenue and cost drivers are to be properly analyzed and presented to management. Ensure submission of reports within stipulated deadlines
• Being an effective business partner to the regional director and managers. Take pro-active steps to engage regional director and managers in understanding the performance drivers in greater depth, going beyond a pure reporting function. Drive value added analysis to provide useful business insights to support/ improve decision making
• Ensure efficient and effective operation of disbursements process – include ensuring disbursements are checked for accuracy, relevant supporting documents are submitted and verified, disputes are resolved promptly, monthly reconciliations are prepared and discrepancies are followed up, and any advances given are accounted for/ recovered timely
• Identify areas of improvements to existing processes/ systems. Take on lead role in system implementation/ improvement projects
• Other ad-hoc work or projects may be given from time to time

• Degree in Accounting with a CA/CPA qualification or its equivalent
• At least 4 years of relevant experience
• Possess audit experience in accounting firm
• Experience in shipping is a plus
• Proficient in Microsoft Office applications with strong working knowledge of MS Excel
• Good team player and manager with capability to lead, develop and drive performance of the team members
• Able to multi-task and work in a fast-paced environment with tight deadlines

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Bonus

• 18 days annual leave
• Medical and insurance coverage
• Hybrid role

• Perm
• Must have at least 5 years of Quantitative Research and team management experience
• Strong communication and presentation skills
• Highly comfortable dealing with large datasets and familiarity with scripting

Job Description

• Demonstrate thought leadership across all levels
• To confidently lead a small team of researchers
• Develop junior members on critical thinking and computational thinking skills
• Able to solve problems creatively, and pivot responsively to operational changes
• Conducting presentations of research results and analyses
• Strong in articulating concepts and ideas in clear and precise manner
• Deployment of adjacent teams for operational work
• Scripting, processing and delivery of accurate survey datasets to clients
• Maintaining excellent relationships with all stakeholders

• Any Bachelor’s degree. (Majors in Mathematics, Engineering, Business, Science, Computing, or any numerical fields preferred)
• At least 5 years of working experience, with leadership roles
• Excellent presentation, communication and public speaking skills
• Analytical with attention to details
• Highly comfortable dealing with large datasets using software (eg. SPSS, R, Python, Power BI etc.)
• Competency with Microsoft Office, and intermediate to advanced skills in Powerpoint and Excel
• Familiarity with scripting and data collection platforms (e.g. WinCATI, Sensus, Forsta) an added advantage
• Fluent in English and one or more of the following languages - Chinese, Malay or Tamil (to handle multilingual stakeholders)
• Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Variable Bonus
• Hybrid
• Birthday leave
• Company medical and insurance

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

PRISM+ is a rapidly growing and ever-evolving organisation based in Singapore. This role reports to the Product Director and will take charge of the management of a category of hardware products. We are in search for an experienced Product Manager in Air-conditioning/Displays/Home appliances industry for our products.

As the Product Manager, you will be responsible for the strategic planning, commercialization, operationalisation and drive the growth of your product category. You are involved full product lifecycle management which includes define requirements based on customer feedback, market trends, market research, and business goals. You will work closely and support cross functional teams and our partners, and become the point of coordination for ensuring the products deliver the best value and experience for our customers. You will need to be able to build strong rapport, be curious, meticulous and have solid technical competency.

Key Responsibilities:

• Develop and execute go-to-market strategy by taking into consideration of the global view. e.g.: opportunities and target customers, initial development of the positioning, value proposition, pricing framework as well as initial capacity plans).
• Source, build and maintain relationships with our partners, working closely to design and manufacturer new product models.
• You would be required to lead and drive product development, conducting consumer and market research, define product requirements, lead and drive product launches, developing and maintaining user manuals and manage product roadmaps and timelines.
• Partner with software development on the product requirements and oversee smart home integration for the product category.
• Identify and prioritize new product opportunities for the product category, based on market trends, customer needs and competitive analysis.
• Work with marketing to monitor and drive product success.
• Drive innovation within product area with industry trends and best practices.
• Ensure senior management are up to date with reports and communication on the progress of the product category.

Requirements:

• Bachelor’s degree in a relevant discipline e.g., Management, Marketing, Commerce, Engineering or Finance.
• Minimum of 8 years’ relevant working experience in B2B product management experience with ability to independently lead the agenda.
• No fear of the unknown. You have to be an analytical self-starter, comfortable with complete uncertainty as we look to venture into new product lines or models. You need to be able to dive in and test all angles without supervision.
• Data driven. You need to be able to structure, quantify and qualify information on product research, and present this to stakeholders explaining the logic. Comfort with spreadsheet software and data modelling is essential.
• Strong Business acumen – Understanding of the wider environment within which our business operates and implications of e.g., trends / shifts in sustainability and consumer perception, brand owners’ opportunity & challenges, and being able to drive actionable insights and articulate what products/services to offer to accelerate profitable growth.
• Detailed oriented with strong project management skills on multi-market projects
• Excellent communication skills in English is a must, with a strong preference for candidates with the ability to communicate in Mandarin Chinese at a Business level.

Benefits:

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave

Job Description:

• Develop cost control plans and ensure proper implementation in the course of work.
• Manage cash flow and project margin
• Manage invoices
• Manage change orders
• Manage timesheet and claims
• Reviews contract terms especially the pricing and payment section
• Compile the information to consolidate cost data, analysis and reporting
• Other tasks as assigned

Requirements:

• A degree / diploma in a relevant field (not mandatory, capability more important)
• Familiar with Earned Value Management
• Skills to produce various Project reports
• Skills in organizing and planning
• Meticulous, analytical, resourceful, with an eye for details
• Ability to multi-task
• Conversant with Microsoft Office Suite (Excel, Word, PowerPoint)

Job responsibilities:

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

• Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

• Ensure resource availability and allocation.

• Develop detailed project plan to monitor and track progress.

• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

• Perform risk management to minimize project risks.

• Measure project performance using appropriate tools and techniques.

• Create and maintain comprehensive project documentation.

• Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

entify and comply with all applicable statutory/regulatory requirements related to the project.

Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

Respond swiftly to work delays, emergencies, and other problems.

• Report and escalate to Management as needed.

• Any other duties that may be assigned.

Requirements:

• Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

• Solid technical knowledge related to structural, architectural (finishing) or M&E works.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines.

• Position : Clinic Manager - Up to $4,800 - Mt. Elizabeth - All Welcome!
• Location : Mt. Elizabeth
• Working hours : 5.5 Days Work Week – Monday to Friday: 8.30AM to 5.00PM, Saturdays: 8.30AM to 1.00PM
• Salary (commensurate with experience): Up to $4,800 + AWS + Performance Bonus + 14 Days Annual Leave + Medical & Dental Benefits
• Duration : Perm
• Industry : Private Specialist Clinic

Responsibilities:

• General nursing duties.
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Phlebotomy
• Manage the clinic and supervise junior employees.
• Pre and post operation support for patients.
• Inventory management.
• Ad hoc duties assigned by the doctor.

Requirements:

• Minimum ITE in Nursing or above
• Previous related experience as Clinic Manager

Email to: jeslyn(at)searchpersonnel.com.sg or DID: 6398 5685

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

A. Overall Purpose Of The Job

Responsible for development and implementation of sourcing initiatives. Manage the incoming RFQs / RFPs to provide the required information in a timely, competitive, and qualitative manor. Develop and implement new sourcing and purchasing strategies for the region.

B. Key Responsibilities

• Responsible for the development and implementation of strategic sourcing initiatives for MedSupply International (APAC) from stakeholder needs analysis to supplier management.
• This role will have a particular focus on, but not limited to, medical products, e.g., Pharmaceuticals, Medical Consumables/Devices and Medical Equipment.
• Help introduce and manage alternative sourcing methodologies for MedSupply International (APAC)
• Develop and implement purchasing strategies.
• Responsible for timely and accurate RFQ process.
• Manage daily purchasing activities, working closely with the procurement team.
• Manage supplier relations and negotiating contracts, prices, timelines, etc.
• This role requires partnership and collaboration with other business units, Quality Assurance, Operations Finance, Pricing, Product Marketing and Sales functions across a varied cross-matrix organization to win new business or retain existing business.
• Propose and implement new ways of conducting business more effectively.
• Other Duties as assigned

C. Job Profile

Required Skills and Knowledge

• Solid understanding of strategic sourcing business practices with strong negotiation skills.
• Knowhow of how healthcare tender business runs.
• Experience in working closely with Global Healthcare organizations with be beneficial.
• Technical knowledge of medical product, eg, Medical Consumables and Equipment
• Knowhow of how RFP to RFQ events are organized, managed and concluded;
• Knowledge of inventory processes, BOM set up and MRP logic.
• Strong problem solving and analytical skills.
• Excellent time management and project management skills.
• Ability to successfully manage numerous projects/tasks simultaneously.
• Previous experience in managing personnel.

Required Competencies:

• Working with People: Demonstrates an interest in and understanding of others; Adapts to the team and builds team spirit; Recognises and rewards the contribution of others; Listens, consults others and communicates proactively; Supports and cares for others; Develops and openly communicates self-insight.
• Innovation: Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, takes productive action without being asked.
• Pressure Tolerance: Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms.
• Communication: Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, and manages the emotions of self and others.
• Solution Oriented: Effectively sets and achieves realistic goals, can monitor own progress and assess quality, develops and follows action plans, seeks feedback and modifies accordingly.
• Planning & Organisation: Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritises tasks and bandwidth, establishes milestones and sets realistic expectations of themselves.
• Adaptability / Flexibility: Successful performance in changing environments, positive attitude to change, willing to use new techniques, modifies behaviour successfully in response to change.
• Be able to walk the extra mile to make the vision of organization a big success.
• Excellent numeric, written, and oral communication skills.
• Excellent presentation skills.
• Strong IT skills and experience with MS Office suite, SharePoint and any other Sourcing/ERP/Procurement environment.
• Ability to work in a multi-lingual, multi-cultural environment where consensus is the norm.

Required Work Experience:

• Successful track record of strategic sourcing to support business growth and product development, preferably in a global or regional environment with minimum 2+ years.
• Ideally, background in medical equipment, device or pharmaceutical sectors; past exposure to contract negotiation and drafting to support global Sourcing agenda.
• Experience in strategic sourcing including driving successful implementation of strategies as well as provide tactical level support.
• Work exposure in international environment: successful track record in working across cultures

Description:

Operations

• Responsible for the daily operations of retail outlet
• Monitor sales & manage inventory level to ensure adequate stock to maximize sales
• Responsible for the stock variance within his/her shop
• Assist in manpower planning
• Maintain high level of customer service standards
• Create a friendly and yet competitive sales environment to maximize sales output
• Ensure in-store display is carried out according to VM instruction or guideline

Staff Management

• Instruct and supervise staff in correct execution of all company operations
• Coach and counsel staff with regard to the standard set by the company
• Ensure that staff adheres to company's code of conduct & ensure fair practice at work

Requirements:

• GCE "O", "N" Level or ITE certificate
• 2 to 3 years of sales experience or customer service experience
• Willing to work on weekends and public holidays (6 days workweek)
• Excellent verbal communication and selling-up skills
• Strong orientation towards providing excellent customer service
• Team player

• To monitor inventory, estimate food consumption, place orders with suppliers, and schedule delivery of fresh food and beverages.
• Develop and conduct sensory or product evaluation of fresh produce
• Monitor food preparation and methods
• Supervise portion and quality control of food
• Select and create successful menu items and assign prices based on cost analysis.
• Monitor revenues, expenses and take corrective action to achieve targets
• To keep track and order supplies such as tableware, cooking utensils etc.
• Arrange for maintenance and repair of equipment and other services when needed
• Optimize manpower with proper planning allocations
• Recruit, hire, and oversee training for staff
• Maintain the highest standard of service quality
• Resolve customer complaints about food quality or service in a professional manner
• Ensure cleanliness of restaurants at all times

Requirements

• Degree holder in any fields.
• Minimum 3 years experience in casual dining restaurant environment
• Excellent knowledge of F&B products and industry trends
• Exceptional leadership skills to lead, manage, train and motivate staff
• Fluent in English and possess good interpersonal skills
• Must be able to work 6 days shift work including weekends and Public holiday

We’re hiring full-timers and part-timers in White Sands

Join us today to be eligible for $2,000 opening bonus! *Limited to first 40 new joiners*

We offer competitive basic salary for our service crews:

• Full-time: $2,100 - $3,000

And great employees and medical benefits:

• Guaranteed yearly salary increment

• Annual performance bonus

• Monthly performance incentive

• Rapid career advancement for high performers

• Medical with dental benefits

• Professional upskilling

• Employee referral fee

• Free daily meals and many more!

In this job, you will:

• Work with a lean, fast-growing team with lots of exposure and learning opportunities
• Work in a friendly, inclusive and respectful culture that allows you to thrive in your own way
• Perform light cooking tasks such as boiling, making side dishes and sauces.
• Prepare raw food ingredients, including meat, poultry, and vegetables.
• Carry out food preparation processes, including thawing, washing, cutting, marinating, and portioning food ingredients, following standard operating procedures (SOP).
• Serve the food to the customer and cashiering duties.

Our Dabbamakers are central to our food operations, producing fresh and delicious Indian and Mediterranean flavours. You’re fast, consistently accurate, and problem-solving daily. Each day there’re opportunities to live your passion, rise up to challenges, and grow professionally.

We strive to look after our Dabbamakers and work hard to make life here the best it can be. This a place where jobs turn into satisfying and long-lasting careers. These are the benefits and perks.

All races are welcome! Do join us!

Responsibilities

• Establishing business ties with corporate clients and understanding their technical needs.
• Deliver presentations to clients, produce technologically sound business proposals, design a strategy for estimating future sales, execute orders, guarantee customer satisfaction, and negotiate and close sales.
• Develop and keep up a high-level understanding of end-to-end IT offerings, including cloud, security technologies, IT applications, and infrastructure.
• Engage customers on all fronts to forge enduring client relationships.
• For long- and short-term revenue and profit growth, create sales opportunities.

Requirements

• At least five years' worth of relevant experience in IT corporate sales and management is required.
• Excellent leadership and management skills in IT infrastructure solutions.
• Technically savvy applicants from the IT sector would be preferred.
• Driven and strong performance in managing sales pipeline.
• Experience working in SI environment is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R23113401

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

To ensure a seamless and differentiated customer journey for Wealth customers with the intent to deepen customer relationship and business sustainability.

Job Duties:

• First Touch to receive and welcome customers.
• Digital Advocate to educate customers to bank digitally.
• Drives Service Excellence focusing on customer satisfaction- customer wait time, problem resolution, customer feedback and error rates.
• Provides one-stop banking experience in relation to non-cash related banking services -account opening/servicing request, application processing, digi-banking and cards related request etc.
• Collaborates with team members and working partners for problem resolution.

Job Requirements:

• Digitally Savvy
• Customer service experience or are customer facing would be preferred
• Experienced in Mass Banking/ Retail Banking would be preferred

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Main function: Service & Installation

• Responsible for providing technical service such as troubleshooting, installation, commission, maintenance and repairing of Company’s power system products and systems in order to ensure continuous function at the customer site and in compliance with quality and safety requirements.

The Role:

• Commissioning of both Industrial AC and DC power systems, battery maintenance, discharging and health checks. Timely completion and reporting of commissioning documents and relevant site paperwork. Use of I.T for uploading and downloading of configuration files.
• Routine maintenance of UPS and battery systems. Timely completion and reporting of documents and relevant site paperwork. Us of I.T for uploading and downloading of configuration files.
• Liaise with other departments and engineers to ensure site visits are carried out in a professional and safe manner.
• Training of customers to use equipment and understand basic user functions.
• Cover calls-out rota to support customers with 24/7 Powercare cover and to work unsociable hours i.e. Night work and weekends as required.
• Promote the Company’s Power System maintenance contracts and Service wherever possible.

What Do You Need to Have?

• Diploma or Degree in Power Electronics Engineering or Electrical Power Engineering or any related disciplines.
• 3 to 5 years of relevant experience within the power systems industry.
• Good knowledge of industrial power systems products/applications/solutions.
• Diagnostic and problem solving skills
• Good base knowledge of PC (J Bus / Profibus / Modbus and other communication media) and programming skills.
• Fluent in spoken and written English language.
• Must be willing to travel across Asia Pacific region including India, China and the Middle East. Some work may involve offshore. Candidates must have a flexible approach to travel at short notice, work irregular hours with well-developed customer care skill.

If you think you fulfilled the job criteria above, please send your updated CV to [email protected]

We would love to hear from you! Please note that only shortlisted candidates will be notified.

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Customer Success Manager.

The Customer Success Manager plays a critical part in CloudGo’s professional services, by managing the relationships we have with our customers to ensure we continue to deliver successful outcomes and retain them as a customer. The role of the Customer Success Manager includes customer support, managing delivery in some cases and to drive growth in their accounts.

You are responsible for managing and improving the customer lifecycle, identifying engagement strategies, unlocking new sales opportunities and preventing churn.

You will have a passion for customer satisfaction and helping businesses be successful through the use of ServiceNow; be self-motivated, building trust, solving problems and delivering exceptional customer outcomes across multiple customer stakeholders. You will know how to form long lasting trusted relationships at all levels, by listening and understanding our customers' goals, be the primary contact for services, handling issues and escalating as appropriate. You will frequently engage with both business and project teams to help guide the customer in their journey beyond project deployment to drive adoption and further recommendations. You will have excellent verbal and written communication skills and demonstrated abilities. Customer satisfaction is key to CloudGo’s success, there will be times where you will need to deliver more to maintain our excellent customer satisfaction rating.

We Hire For Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.Other companies give you a job. We give you an opportunity.
CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

• You will own the customer experience and have overall oversight of the account, leading the relationship with key account stakeholders.
• A primary escalation point for both customer and internal facing escalations
• Identify customer needs and goals following on from project feedback
• Able to deliver high level demos of ServiceNow to show where value can be added
• Understand customers goals and recommend the best solution/s based on their specific need/s.
• Facilitate Quarterly Business Reviews (QBR) with Managed Services Customers
• Responsible for customers quarterly ‘Pulse’ survey delivery and monthly reporting
• Reports internally (to CloudGo) on how the customer relationship and associated work is progressing
• Reports externally (to the Customer) on CloudGo performance and provides recommendations and opportunities to improve their return on investment
• Responsible for Non-Technical Managed Services communications to the customer
• Understand the progress and status of each customer interaction with regular communications
• Support customers and answer or arrange for answers to queries and to solve problems
• Develop relationships with key people to ensure they have a great experience with ServiceNow and CloudGo - involving others as needed.
• Listen to both the market and customers to understand the problems they are facing and being able to proactively address potential concerns before they become issues
• You will monitor, measure and understand customer health and identify opportunities to retain and grow customer usage
• Grow usage of ServiceNow or introduce new applications within ServiceNow by guiding the customers to use the product in the right way and identifying gaps and opportunities to reintroduce sales team as required
• Collaborate with sales and project development teams
• Invest time in understanding ServiceNow and ongoing upgrades and enhancements by practising continuous learning and training utilising CloudGo’s ServiceNow training platform
• An engagement expert also providing support in Pre-Sales activities such as questionnaires and Pre-Sales meetings

Requirements

• Ability to engage and communicate effectively with all levels of customer and internal teams
• Have excellent communication and writing skills, and a great team attitude.
• Be empathetic, collaborative and have technical aptitude
• Love optimisation and be a problem solver, curious to understand the why
• Detail oriented
• Presents ideas convincingly to achieve specific outcomes
• Demonstrates skills in building consensus and resolving conflict
• Produces clear customer and internal reports selecting most appropriate style for audience
• Seeks support from peers where appropriate
• Embracing different cultural perspectives, thought diversity and cultivating workplace equality
• Championing processes and continual improvement of our ways of working
• Ability to influence key decision makers while also being the voice of the customer
• 3+ years’ experience and evidence showing skills and ability in customer success and satisfaction
• Have the ability to work with a high degree of autonomy
• Basic ServiceNow knowledge
• Creative thinking and the ability to think outside the box
• Loving what you do

Professional qualifications and education requirements

The following is preferred but not a pre-requisite for this position

• ServiceNow Fundamentals
• Training in Building Relationships, Influencing and Negotiation
• ITIL Foundations

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Customer Success Manager in Singapore (cloudgoservices.com)