Total 92,952 Full-time customer service manager job vacancies in Singapore

Roles and Responsibilities

Job Purpose:

We are looking for a responsible Customer Service Executive / Officer to coordinate all shipments and fulfill customers’ requirements. You will represent our company in a professional and ensure exceptionally high standard of service is being delivered to increase our customer satisfaction.

Job Description:

· Responsible for coordinating all import and export shipments based on allocation

· Preparation of permit declaration (Pure CO, Permit with CO, Permit for Export/Import/Air)

· Ensure daily customers’ enquiries are attended to and not limited to order and delivery status

· Handling incoming calls with the intent of providing customer satisfaction

· Work in conjunction with sales representatives to provide pre-and / post-sales support

· Ensure timely and accurately client invoicing and billings to customers

· Purchase of insurance and arrange any insurance claim for customer

· Responsible to draft and issue quotation to potential and existing customer

· Any other ad-hoc duties task by manager

Requirements:

· Minimum 2-years’ experience in Customer Service (Freight Forwarding Industry preferred)

· Ability to handle Cross Trade Shipment

· Friendly and Customer Service Driven

· A Team Player

· Good communication and customer service skills

The Senior Customer Service Officer is a staff whose role in the company entails attending to guests and visitors who come into the restaurant.

In some cases, the individual is assigned to specific clients/accounts and manages all inquiries and information transactions made between management and the clients.

As experts in the field, the job description of senior customer service representatives includes guiding all representatives in the execution of assigned tasks and ensuring that their services are of maximum satisfaction to customers.

They give report and feedback to management about the level of performance of members of staff in the organization.

1 year renewable

• Conduct interviews with selected members of public
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor
Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week.
Location: Novena / Chinatown

Requirements:
• Singaporean

• Comfortable with field visits

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Description

This role provides a professional TOP handover experience for our customers and to assist in the timely rectification of defects/resolve of customers’ complaints satisfactorily, such that the organizational objective of providing quality and unsurpassed service is met.

1. Unit inspection, readiness/preparation:

Conduct quality inspection of 100% of the units to identify defects for rectification, ensuring that home units handed over to home buyers are in good condition.

2. Defects Rectification

Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.

3. Unit handover to owners

Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.

4. Handling Customer Complaints/ feedback

Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Job Responsibilities include, but not limited to

1. Checking of membership (for Member only) and Handicap Card of Members, Guests and Visitors.

2. To issue Debit Note and Green Fee Tab to Guests and only Green Fee Tab to Visitors.

3. Collection of Green Fees and Buggy Fees.

4. To take Time Sheet Booking through phone and remind Members to fax or call personally to give the date and time of play, details of their membership and handicap, and that of their guest(s)

5. To allocate caddies to golfers (if requested), on a first-come-first served basis.

6. To attend to telephone inquiries.

7. To update and maintain scoring of handicap system and to assist in other clerical duties.

8. Notwithstanding the above, is expected to undertake other administrative duties as and when assigned by Superior.

9. 6 days rotating shift work.

Staff transport is provided at Khatib and Seng Kang.

Job Responsibilities:

• Prepare documents for execution
• Handle and attend to clients’ incoming enquiries
• Provide administrative support when required
• Other ad-hoc duties when assigned

Job Requirement:

• Meticulous and detail-oriented
• Cheerful with Pleasant Personality, Good Team Player
• Good communication Skills – Verbal & Written
• No experience required, training will be provided

About Ferrari Group

Ferrari Group is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods, worldwide.

Established in 1959 as a customs broker and forwarding company in Italy, Ferrari Group has evolved into an extraordinary global network with worldwide operations.

Committed to sustainability and innovation, Ferrari Group provides impeccable customized services based on responsiveness, discretion and utmost security. Unrivalled global expertise and tailor-made solutions, successfully applied to Luxury.

WORLDWIDE SERVICES: CUSTOMS SOLUTIONS · FREIGHT FORWARDING · GROUND TRANSPORTATION · SECURITY · ICT TOOLS · FISCAL SOLUTIONS · GLOBAL EXHIBITIONS SUPPORT · PRIVATE EVENTS SUPPORT · LOGISTICS SERVICES · SPECIAL SERVICES · HAND-CARRY SERVICES · FINE ART · QUALITY CONTROL · AFTER-SALES SERVICE · HALLMARKING SUPPORT · INSURED SERVICES

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job description

DB Golf Center is looking for a Customer Service / Admin Assistant to join our Team

We are seeking a dedicated and customer-focused professional to ensure smooth scheduling, outstanding customer service, and efficient management of administrative tasks in an Indoor Golfing Facility.

Key responsibilities include:

- Provide administrative support to the team and director by handling special requests, projects, or urgent tasks as needed.

- Coordinate and manage lesson bookings, ensuring accurate and efficient scheduling for coaches and customers.

- Maintain accurate records of lesson schedules, customer interactions, and operational data.

- Respond promptly to customer inquiries via phone, email, chat, or in person.

- ⁠Resolving customer complaints and issues effectively and efficiently.

- Foster positive relationships with customers to enhance satisfaction and promote loyalty.

- Support the smooth running of the indoor golf center, including equipment management and resource allocation.

- Ensure all areas of the facility are clean, organized, and fully operational

Qualifications:

- Strong communication skills

- Empathy, patience, problem-solving abilities

- Customer-centric mindset

- Familiarity with Microsoft Office

- Ability to adapt and handle ad hoc tasks with flexibility and efficiency.

Added Value:

- Marketing knowledge with marketing principles to assist with promotions and customer engagement.

- Fluency in written and spoken Chinese is an asset for supporting Chinese-speaking customers

- Familiarity and interest in Golf

Main Job duties & Responsibilities

• Conduct daily data entry
• Answer & directs phone calls
• Respond to email and WhatsApp inquiries
• Liaise with clients
• Handle client accounts
• To operate Warehouse Management System (WMS) to process customer’s orders for timely and accurate fulfilment
• Evaluate all complete orders to maintain accurate inventory system
• To conduct accurate data entry, for incoming & outgoing stock
• Ensure proper records of client transactions for accurate billing
• Conduct billing for customers
• Scanning & filing of documents
• Other ad hoc duties as assigned
• To highlight to supervisor on any problems encountered in the course of their duties
• Comply with company policies and guidelines

Job Requirements

• Meticulous
• A team player with good interpersonal skills
• Able to work in a fast-paced business
• Excellent verbal & written communication skills
• Good time-management skills
• Experience in Logistics line is an added advantage

Working Hours

• 5.5 day work week
• Mon – Fri: 8.30am – 5.30pm
• Sat: 8.30am – 12.30pm

Work Location

• Work Location:15 Gul Way,#03-01 Singapore 629193
• Nearest MRT: Joo Koon Mrt

Interested applicants may call +65 6266 2234 (Ext:111) and dial for the HR Department, to schedule an interview.

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

Mission: Redefine car buying, nurturing long-term relationships, and ownership.

Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

1. People First: Elevating customer experience, empowering our staff.
2. Dynamic Mindset: Always responding quickly, efficiently, and decisively.
3. Sustainable Business: Prioritizing long-term over short-term objectives.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Assist in the preparation of sales agreements, invoices, billings, and documentation for sales and financing transactions
• Update administrative data in systems and maintain records of such data, including general record keeping and filing duties
• Assist in scheduling of workshop appointments by coordinating and liaising with customers
• Contact customers to respond to inquiries and follow up with existing customer cases
• Provide internal stakeholders with necessary administrative support and undertake any ad-hoc duties as assigned

Skills Required

• Minimum O/N level holder
• Minimum 1 year experience in a customer facing role
• Proficient in MS Office and computerized accounting systems

Other Requirements

• Possess good interpersonal and communication skills
• Meticulous and able to multi-task

Duration: 1 year

Location: Loyang Lane

Working Hours: Monday - Friday 8am to 5pm

Responsibilities:

• Reviews customer purchase orders to assess requirements.
• Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in Cardex (ERP) and portal management.
• Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
• Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
• Performs research in Cardex (ERP) to potentially resolve order issues.
• Reviews and actions open orders that are pending resolution.
• For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
• Monitors / Expedites orders with high complexity and urgency.
• Resolves customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, Return Material Authorization process, determine root cause, recommend and implement corrective actions; support Account Receivables with cash collection.
• Maintain Pipeline health on part usage/demand on existing contract, program, etc. in collaboration with Customer, Sales, Planner, etc.
• Performs other duties and responsibilities as assigned or required.

Requirements:

• 2-4 years of related work experience
• Experience in Program Management and/or Customer Support
• Experience in a warehouse environment
• Strong problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work in a very fast-faced environment with a high degree of accuracy
• Ability to effectively multi-task
• Ability to manage multiple and competing priorities
• Proficient knowledge in MS Office (Excel, Word, PowerPoint) applications

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Responsibilities

1) Assist with job scheduling, inputting of job segments into system.

2) Monitor and coordinate with customers on servicing arrangement.

3) Assist with parts/components identification and place order when parts/components unavailable

4) Perform other administrative task when required.

Requirement

1) At least Secondary/Post Secondary/Technical Certificates qualifications

2) Fresh graduate welcome to apply

3) Singaporean or Singapore PRs preferred

4) Experience with part/component identification for construction equipment will be advantageous

5) Proficiency in Microsoft Office (Words, Excel)

6) Proficiency in Microsoft Dynamics AX/365 will be advantageous

7) Good command of English to communicate with customers and for system-related work

8) On job training will be provided. Candidate to possess positive and willing to learn attitude

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:4TEU3HDT24

Company’s Profile

Julian Grey’s client, a Public Accountants and Chartered Accountants firm in Singapore that provides a full range of professional services.

Key Responsibilities

· Advise on tax-efficient operations, investments, and financial transactions while ensuring accurate tax compliance.

· Handle tax audits, liaise with authorities, and mitigate tax-related risks.

· Monitor tax law changes, analyze impacts, and update strategies and policies.

· Lead and mentor a team, ensuring quality in tax advisory and compliance.

· Collaborate with clients and advisors to resolve complex tax matters.

· Track tax administration progress and prepare revenue forecasts.

· Support special projects like tax restructuring and international tax planning.

Requirements:

· Bachelor’s degree in Accountancy, Finance, or a professional qualification (e.g., ACCA, CPA/CA).

· Accredited Tax Professional with SCTP in Income Tax; GST accreditation is an advantage.

· Minimum of 5 years of relevant business tax experience, preferably in a public accounting or audit firm.

· Strong technical tax knowledge, including corporate tax, GST, and tax policy development.

· Experience in managing complex and sizable tax engagements.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Adelphe @ 93825955

Shortlisted candidates will be notified

Adelphe Peok

Reg No. R1981957

Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile:

Julian Grey’s client, a Public Accountants and Chartered Accountants firm in Singapore that provides a full range of professional services.

Key Responsibilities:

• Manage and develop client relationships to ensure high levels of satisfaction and retention.
• Oversee management of accounts payable, accounts receivable, and general ledger; prepare financial statements and reports; ensure timely closing procedures.
• Develop annual budgets with senior management and provide financial forecasting and variance analysis to support strategic decision-making.
• Manage GST reporting, tax submissions, and compliance with statutory requirements.
• Monitor cash flow, optimize accounts receivable and payable cycles, and maintain banking relationships to ensure sufficient liquidity.
• Establish robust internal controls to protect assets and improve accounting processes for greater efficiency and accuracy.
• Perform financial analysis to inform business strategies and assist department heads in managing costs effectively, leading special projects when necessary.

Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field. Accreditation from a recognized professional accounting body such as ACCA (Association of Chartered Certified Accountants), CA (Chartered Accountant) Singapore, or CPA Australia is required.
• Minimum of 5 years of experience in public accounting, with at least 2 years in a management role.
• Strong understanding of SFRS (Singapore Financial Reporting Standards), tax planning, and compliance requirements in Singapore.
• Proven ability to manage multiple client engagements simultaneously.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and team members.
• Strong analytical and problem-solving skills.
• Proficiency in accounting software and Microsoft Office Suite.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Adelphe @ 93825955

Shortlisted candidates will be notified

Adelphe Peok

Reg No. R1981957

Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

· Leading a team of sales personnel.

· Actively exploring business opportunities to increase sales volume.

· Identifying potential markets, sales channels, competition, and proposing effective sales strategy plans for account expansion & development to achieve monthly and quarterly sales targets & KPIs.

· Managing all sales channels, eg. general trade, modern trade, and ensure daily operations function well.

· Establish network and build good rapport with new clients.

· Conceptualize strategic business plans that expands company’s customer base.

Presenting relevant sales & operations reports and forecasts to the management team.

Responsibilities

• Manage the assigned property and maintain the estate in a safe, good and operational condition for occupants
• Advise the Management Corporation in accordance to by-laws, legislations, standards and requirements governing building maintenance and strata management in Singapore
• Perform due diligence through site inspections that contracted services or routine maintenance have been carried out according to specifications
• Liaise with the government agencies, developer, architect, contractors and service providers on behalf of the Management Corporation
• Conduct meetings for the Management Corporation, from agenda planning, preparing progress updates to drafting of meeting minutes
• Respond to after-office-hours emergency calls, messages and emails and take appropriate actions
• Plan and track annual budget for maintenance fee and sinking fund of the estate.
• Write circulars, notices, reminders and/or letters for display of notices.
• Supervise site staff and term contractors to ensure deliverables & KPIs are met.

Requirements

• Degree/Diploma in Building/Estate Management or related discipline.
• Proven experience in property management industry.
• Strong knowledge of running Management Corporations and the Building Maintenance & Strata Management Act.
• Demonstrated strong ability to influence and negotiate.
• Attentive to details, takes pride in operational excellence.
• Good interpersonal, organizational and people management skills.
• Resourceful problem solver.
• Fluent in English, excellent communication skills.
• Proficient in Microsoft Office and Google suite of apps.

Company Overview:
EastBridge Partners is an independent private equity firm headquartered in Seoul and Singapore, focusing on mid-market growth capital investments and buyout opportunities in Korea and Southeast Asia.

Industry:
Venture Capital and Private Equity Principals

Position Title:
Office Manager – Administration Manager

Job Description:
We are seeking a full-time, on-site Office Manager for our Singapore office. The Office Manager will be responsible for managing daily administrative tasks, providing office support, overseeing office equipment maintenance, and performing accounting data entry.

Qualifications:

• Eligibility: Open to Singapore Citizens or Permanent Residents (PR) only; work visa sponsorship is not available.
• Education: Bachelor’s degree in Business Administration or a related field.
• Experience: Minimum 3 years of relevant experience as an administrative assistant or in a similar role
• Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) with a minimum of 5 years of experience.
• Language: Fluent in English.

Responsibilities:

• Manage daily administrative operations and provide comprehensive office support.
• Oversee the maintenance and repair of office equipment.
• Deliver general administrative support to leadership and teams, handling sensitive and confidential information.
• Coordinate multiple calendars and ensure efficient scheduling of meetings.
• Manage procurement of office supplies and conduct equipment maintenance as necessary.
• Assist with ad hoc projects, including the organization of year-end parties and company outings.
• Exhibit strong organizational skills, multitasking abilities, attention to detail, and problem-solving capabilities.
• Perform any additional tasks as assigned by management.

Work Hours:
Monday to Friday, 9:00 AM to 6:00 PM

Start Date:
Employment is anticipated to commence in January-February 2025.

Contact Information:
Email: [email protected]

Note: Apply online here or send resume to the admin email address. Please do not call or email the company directly.

Logistic manager is a professional responsible for overseeing the movement, storage, and distribution of goods and materials within an organization. Their primary objective is to ensure that products are delivered to the right location, at the right time, and in the most cost-effective and efficient manner possible.

Specific Responsibilities:

1. Determine the most efficient routes for transporting goods to minimize time and costs while ensuring timely delivery.

2. Source, negotiate contracts with, and manage relationships with suppliers and service providers such as carriers and third-party logistics (3PL) companies.

3. Control and reduce transportation, inventory, and warehousing costs through effective negotiation, strategic planning, and optimization of resources.

4. Design and optimize warehouse layout and processes to maximize space utilization, improve efficiency, and facilitate smooth material flow.

5. Implement inventory management strategies to maintain optimal inventory levels, reduce stockouts and overstock situations, and improve inventory turnover. 6. Ensure the quality of goods throughout the supply chain by implementing quality control measures and monitoring supplier performance.

7. Identify potential risks in the supply chain, such as disruptions in transportation or natural disasters, and develop contingency plans to mitigate their impac

8. Ensure compliance with relevant regulations and standards governing transportation, warehousing, and product safety.

9. Track key performance indicators (KPIs) such as on-time delivery, order accuracy, and inventory accuracy, and provide regular reports to management.

Technical Skills and Competencies:

1. Assessment and Goal Setting

2. Supply Chain Management Systems

3. Data Analysis and Forecasting

4. Logistics and Distribution Optimization

5. Regulatory Compliance and Risk Managemen

6. Leadership and Communication Skills

7. Project Management

8. Sustainability and Green Logistics

9. Review and Evaluation

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Career individuals from any qualifications level can apply.

Role Summary: As a Treasury Manager, you will oversee cash flow and liquidity management, ensuring efficient, effective and accurate financial and administrative operations. Working closely with internal teams, you will enhance internal controls against fraud, forecast cash flows, and prepare reports for senior management. Your role is essential in maintaining financial stability, optimizing currency operations, and supporting decision-making through accurate cash flow consolidations and analysis.

Role and Responsibilities:

1. Cash flow and liquidity management

• Manage organizational cash flow, including TT & cheque payments, and oversee numerous international bank accounts for both incoming and outgoing transactions.
• Liaise with banks for transaction processing, handle ad-hoc queries, maintain relationships, and manage KYC/compliance matters.
• Forecast and consolidate cash flows to address the organization’s short- and medium-term financial needs.

2. Foreign currency and repartiration

• Oversee the repatriation of specific foreign currencies into Singapore, ensuring regulatory compliance and optimal timing.
• Monitor FX requirements, recommending and managing foreign currency purchases as needed.

3. Internal controls and risk management

• Strengthen and maintain internal controls to prevent fraud, phishing, and other security risks.
• Able to identify and manage financial risks such as currency risk, interest rate risk, and credit risk.

4. Treasury operations and bank loan management

• Manage comprehensive treasury functions, including cash management, bank loans (rollovers, drawdowns, compliance), and intercompany loans.
• Oversee cash pooling/sweeping and forex hedging to maximize liquidity and minimize FX exposure.

5. Cash flow reporting and analysis

• Ensure the accuracy and timeliness of cash flow reporting and prepare weekly cash flow consolidations.
• Develop and present treasury reports, cash flow forecasts, and financial analyses to senior management and stakeholders, providing insights to support financial planning and decision-making.

6. Banking and relationship management

• Establish and maintain effective banking relationships, negotiate terms to optimize banking services and minimize transaction costs.
• Act as the primary contact for external banking partners, handling KYC, compliance, and transaction-related queries.

7. Manage the implementation of TMS

8. Take on any other duties or initiatives assigned.

Requirements:

• Degree in Accounting, Finance, Economics or relevant professional qualifications.
• At least 10 years of wide-ranging experience in financial planning and financial management in a MNC environment.
• Managerial Experience in leading a treasury team.
• Experienced in cash flow management.
• Knowledge of investment management strategies, including how to maximize return on short term cash while minimizing risk.
• Proficient in SAP, treasury management systems, and financial reporting tools.
• Excellent analytical skills, detail orientation, and experience in cash flow planning.
• Managerial Experience in leading a treasury team.
• Strong communication and relationship-building skills, with the ability to manage cross-functional relationships.

The role involves the execution of duties to the highest possible standards. Your primary responsibility will be to lead and perform all of the activities necessary to plan, procure, manage and administer all issues related to power & construction and industrial site work.

Your duties will involve working closely with project staff and contractors across multiple technical disciplines requiring the supervision of numerous simultaneous tasks to meet very specific and immovable milestones. You will be privy to confidential information by necessity.

You will treat all such information with the highest levels of confidentiality and will perform your role with integrity and honour at all times.

It is expected that the Manager’s role will require, but not be limited to the following key functions:

* Planning/Scheduling

* Implement a high-level effective project management framework and method statement, incorporating necessary review processes as required

* Revew the master programme and other reports to ensure timeline is met

* Secure resources, suppliers, product for the Client as required

* Monitor the design, construction, and dismantling programme and identify opportunities for improved delivery

* Risk Management

* Proactively identify potential problems, conflicts, design and delivery issues using risk management tools and skills to mitigate impact on the project

* Identify Health and Safety issues and to report as per procedure

* Site, Oversee the effective operation of the activities related to the P&C Contracts through conducting regular site visits and quality checks

* People, Manage and direct the P&C team to provide overall superintendence and ensure that the project team staff, contractors, etc., work well and provide a supportive environment for the achievement of the project

* Holding weekly staff meeting with P&C team, monitoring and reviewing staff working hours and writing performance reviews for P&C staff

* Contract Management • Negotiate and convert contracts as required by the project

* Oversee the award of contracts and ensure the client is adequately protected

* Scheduling, minuting and issuing various project meetings and ensure minutes are actioned in a timely manner

* Provide regular and accurate reporting on the project progress, costs and quality

* Review and oversee the management of all P&C contracts and ensure that there are no major gaps or issues in providing the required P&C deliverables

* Monitoring and reviewing all P&C work instructions and variations ensuring that all information is accurate, recorded and follows the designated project approval process

* Manage and document changes/variations following approval by Client • Ensure contractors and consultants are paid in accordance with contract schedules

* Review any procurement requirements and provide all necessary P&C technical support to the procurement process • Client Management

* Take the leading role in interfacing with the Client and contractors on all P&C matters at all project stages

* Actively seek and implement strategies to improve the client’s position in regard to return and value

* Identity and resolve disputes quickly and reasonably

* Develop and maintain excellent relationships with Client, authorities, consultants, contractors and adjoining property owners/stakeholders

* Reporting

* Monitoring, reviewing and implementing appropriate document control processes in line with quality control procedures

* Preparing monthly status report input on all P&C activities and including a detailed analysis of power consumption and utilization

And any other work-related tasks or duties deemed required and assigned by the line manager.

Job Requirements:

* Electrical & Electronics Engineering qualification with minimum 12 -15 years relevant experience

* Master Degree in Electrical, Electronics, Power system in the relevant field in the power & construction industry

* Minimum 10-12 years’ project management experience, including minimum of 8 years’ experience in Singapore.

* Contract administration experience

* Excellent overall knowledge of most P&C systems, Knowledge in innovative components introduce and handling.

* Knowledge in electrical power distribution, Smart DB’s, PLC / SCADA integration and smart components.

* Experience working in construction & industrial design firms

* Manage and coordinate the inputs of project stakeholders to ensure the successful delivery of the project

* Assess and resolve site planning and coordination issues

* Apply quality management principles and processes

* Possess a keen eye on detail to deliver the highest quality of standard

* Apply risk assessment and management principles and processes

* A capacity to communicate professionally and confidently with a diverse range of people at all levels

* Strong written communication skills, with a demonstrated ability to draft reports, minutes, correspondence, procedures, processes and forms

* Sound literacy in computer software, including the Microsoft Office range. Excellent knowledge of Word and Excel • Ability to read technical drawings

* Ability to work with limited supervision

* Flexibility and ability to work with different areas of the business Punctuality with attendance and with delivering tasks on time.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters. You must have a passion for excellence, and a can do attitude in order to be considered for this role.

Job Description

MAIN DUTIES:

Position Requirements: Effectively manage the Hotel’s trading. He/ She will be responsible for the smooth and efficient running of the hotel’s operation, whilst ensuring maximum guest satisfaction and the safety and the security of the property.

Representative of the Senior Management:

• The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of Sofitel Sentosa Singapore.
• Maintain an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management and/or which may requires further attentions.

Lobby Co-ordination:

• The first assignment & main area of work of the Duty Manager is the Lobby, when the Duty Manager is not away to do a specific mission, he/she will spend all his/her time in the lobby to co-ordinate the overall lobby activity and will be dynamic in guest relationships.
• Leader of the Communication: The Duty Manager is a leader of the Front Office communication and will be active in the following tasks:
• The Duty Manager will join daily the Front Office Manager briefing & weekly the Front Office Meeting to bring with dynamism and initiatives all the questions, case studies & new ideas to be considered and discussed.
• The Duty Manager will be very active giving full information & updates to all the Front Office staff. During the absence of the Front Office Manager, The Briefing will be conducted by the Duty Manager.
• All incidents must be recorded in the Duty Manager Logbook. Front Office Manager to be contacted in case of any emergency.
• Ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department.

Supervision & Controls:

• Responsible to keep all Front Office Standards and Procedures in line with Sofitel Sentosa Singapore Policies.
• Ensure the proper follow up of the room requests & co-ordination with housekeeping regarding the priorities in room cleaning.
• Ensure that the End of Day is completed correctly and that the number of "No Show", "Rooms Occupied", “Complimentary” and "House Use" are accurate. The Duty Manager to supervise the accuracy of the daily financial reports issued by Front Office.
• Ensure that all Front Office areas are clear, clean & tidy at all times.
• Ensure all Front Office Standards and Procedures in line with the hotel policies
• Ensure the safety and security of the property and the smooth and efficient running of the Hotel's operation.
• Provide supervision and support to the Front Office team and other departments when required.
• Ensure department policies and procedures are understood by all employees and observed in tasks performed.
• Ensure effective communication of new and updated information regarding policies, rates and general hotel information.
• Room controller, making sure that the rooms are allocated accurately and correctly.

Responsibility in terms of security:

• Report to security any suspicious behaviour, luggage and altercations. All incidents must be recorded in the Duty Manager’s Logbook.

Requirements

• Diploma in Tourism / Hospitality Management
• Minimum 2 to 4 years related experience in Front Office
• Able to work shift, including weekends and public holidays
• Excellent reading, writing and oral proficiency in English language
• Proficient in Microsoft Office Applications
• Knowledge in Opera System is advantageous

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

1. Plan, implement and monitor the care process, referral and follow-up workflow.
2. Provide supervision to the team to provide care and support, in alignment with the overallprogramme objectives, adhering to the relevant ethical and legal guidelines.
3. Provide care coordination and service linkage to clients with the appropriate resources and support, including caregiver support.
4. Responsible for establishing the network with other stakeholders like community partnersand/or related agencies to build collaborative partnerships and better facilitate care andsupport for clients and caregivers.
5. Establish and review work and communications workflow including identification, referraland escalation work processes as well as the development/update of the servicemanual.
   1. In charge of the analysis and review of the collated data, and monitoring of the team'sprogress and performance.
   2. iResponsible for ensuring that the claims and data submission to AIC is timely andaccurate.
   3. Ensure programme data and documents are kept and maintained, in accordance to theprogramme requirement, as well as the prevailing personal data protection andsecurity guidelines.
   4. Oversee the training and professional development of the team with relevant competencies toprovide the appropriate care and support for clients and caregivers, aligning to the intended care model.
6. Other ad-hoc assignments at the discretion of the Department Head

• Bachelor's Degree preferably in Social Work/Psychology/Sociology/Gerontology/Counselling
• Minimum 3 years' experience in community healthcare settings in Singapore
• Good knowledge of the geriatrics and community services
• Proficiency in Google Suite applications
• Good communication skills (oral and written)
• Passion in community services and service oriented
• Good judgement and decision making skills
• Good in problem solving
• Good record keeping abilities and attention for details
• Possess 1-2 years of experience in administration
• Meticulous and independent

• Ability to speak English, Mandarin and Malay to communicate with clients that are only proficient in one language would be advantageous