Total 94,181 customer service manager job vacancies in Singapore

NISHIKANE IS HIRING (Kappo Omakase)

Summary and Benefits

• Service Crew: $2,200 - $2,900
• Location: 10 Stanley Street (Walking distance from Telok Ayer MRT)
• 5.5 days, 44 hours per week
• 16-seater fine dining working environment
• Sign-on bonus, Staff Discount, Staff incentive program
• On Job Training will be provided

ROLE & RESPONSIBILITIES

Service Crew

• Provide smooth and efficient services at the Restaurant
• Prepare opening and closing of the Restaurant
• Standard service duties include taking and processing food orders, receiving and handling guests, cashiering, preparation of beverages etc
• Provide friendly, excellent quality service to all guests
• Clear and reset counters or tables
• Execute any other ad-hoc duties and responsibilities as assigned

REQUIREMENTS

• Minimum Secondary school education with ‘O’ Level passes
• Experience in a Japanese fine dining environment will be an advantage
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Great team player and customer service-oriented
• Possess Food Safety and Hygiene certification
• Able to work on evenings, weekends, and public holidays

**We regret to inform you that only shortlisted candidates will be notified. **

Please click the APPLY button or send your resume directly to 87646672 or [email protected] with your availability date and expected salary.

Job Description:

• Supervising a team of Account Executives and manage a portfolio of clients

• Plan, execute, and manage assignments for timely completion

• Review and ensure completeness and quality of staff work and compliance with all statutory and regulatory requirements of the assignments

• Coach, motivate, and develop junior members within the team

Requirements:

• Degree in Accountancy, ACCA, CA, or equivalent professional qualification

• Min 4 – 6 years of proven and relevant accounting experience

• Proficient in MS Office applications

• Good oral and written communication skills

• Fluent in English and Mandarin to liaise with Chinese-speaking clients

Salary will be commensurate with experience. Interested candidates, please email your resume to [email protected] for an interview appointment.

Only shortlisted candidates will be notified of the interview.

Responsible Japanese Wagyu Restaurants operation.

Not only daily operations, but cost control, staff education, all the operation expenses control, stock control, staff HR, all the misc jobs for maintaing restaurants management.

Minimum 10 years of experience in F&B industry.

Minimum 10 years of experience in restaurant management.

As we have more Japanese customer to entertain, we prefer Japanese conversation skill staff.

Job Description

The Social Worker is responsible for facilitating change and improving lives for individuals, families, community facing transitional challenges through the provision of casework and counselling.

JOB RESPONSIBILITIES:

• Conduct casework management, including gathering information, conducting psycho-social assessment, identifying common needs and goals for intervention
• Provide case work and counselling to persons with mental health conditions, dementia and their caregivers
• Plan, organise and implement community outreach activities, programmes and group work
• Perform evaluation and prepare reports for administrative investigation and intervention programmes
• Provide information and referral services to link clients to appropriate social services
• Participate in research

Qualifications

• Possess Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Fresh graduates are welcome to apply

Other Information

RELEVANT EXPERIENCE:

• Accredited as Registered Social Worker with Singapore Association of Social Workers would be an advantage
• Prior experience as a social worker would be an advantage

PERSONAL CHARACTERISTICS & TRAITS:

• People-oriented and good interpersonal skills
• Excellent oral and written communications skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately, and formulate decisions and make recommendations
• Committed and can-do attitude
• Effective report writing skills
• Team Player

VARIOUS LOCATIONS: East, North and South

*Only shortlisted candidates will be notified.

Job Description:

Provide excellent customer service by greeting guests, taking orders, serving food, and ensuring a pleasant dining experience. Maintain a clean and organized dining area, process payments, and collaborate with team members.

Key Responsibilities:

• Greet and seat guests, take and deliver orders.
• Maintain table setup and cleanliness.
• Process payments and handle customer inquiries.
• Work with the team to ensure smooth service.
• Adhere to health and safety standards.

Requirements:

• Experience: Customer service or food service experience preferred.
• Skills: Strong communication, attention to detail, and ability to work in a fast-paced environment.
• Education: Secondary school education preferred.
• Qualities: Positive attitude, teamwork, and schedule flexibility.

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

• Process sales orders based on customer needs.
• Update data and support operations accurately.
• Coordinate logistics to ensure timely deliveries.
• Track shipments and handle customer claims efficiently.
• Assist team with month-end and daily tasks.

Requirements:

• Minimum Dip/Deg holder in Logistics/Supply Chain.
• At least 1-2 years of prior relevant working experience in Logistics/Supply Chain.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Position: Customer Service Officer (Sales coordinator)
• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• the job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Location is at Tao Payoh
• Working hours:
• Monday – Friday: 8.30am – 5.30pm / 9am – 6pm ,
• Alternate Sat: 8.30am – 12.30pm / 9am – 1pm

• Attend to general utilities and account-related enquiries in a professional and timely manner
• Provide timely and accurate responses to customer questions, comments and feedback to ensure customer satisfaction
• Maintain a positive and professional attitude in all customer interactions
• Any other ad-hoc duties as assigned

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Our client is a well-established MNC, market leader in the Oil and Gas industry. They are looking for a Project Executive to assist their team for the next phase of their business. They are located in the North– easily accessible.

Responsibilities

• Ensure timely delivery of products and supplier documentation.
• Manage post-sales contact for project order status inquiries and maintain customer relationships in Asia market.
• Monitor supplier performance and expedite to meet delivery deadlines.
• Ensure suppliers meet product specs and packaging requirements. Assist in resolving non-conformance issues.
• Work with internal teams to ensure suppliers comply with purchase order terms.
• Keep suppliers informed and provide updates on progress, milestones, and delivery schedules.
• Prepare reports on supplier progress, challenges, and solutions.
• Travel to supplier sites as needed to verify progress and delivery.
• Expedite materials for sales orders and update records as per process.
• Submit monthly reports and report any process deviations.
• Assist with inspection planning and coordination.
• Manage project order documentation.

Requirement

• Min Diploma in Engineering or Supply Chian Logistics
• Min 2 - 3 years’ experience in oil & gas, chemical or industrial plants.
• Experience in Order processing, supply and delivery
• Able to read simple PO, technical specifications and data requirements.
• Knowledge in shipment incoterms and facilitating process will be added bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

• Government sector
• 3-month contract, subject to renewal
• Island-wide (assigned based on nearest location)
• No interview required

Duration: Jan 2025 to Mar 2025, subject to renewal

Salary: $2,390/month

Location: Island-wide

Working Days and Hours: 4 weekdays + 1 weekend, 9am - 6pm/1pm - 10pm (roster basis)

Responsibilities:

• Assist customers in counter duties relating to application forms.
• Record data in systems accurately.
• Any other administrative tasks as needed.

Requirements:

• Singaporeans only
• Minimum GCE O Levels
• Prior customer service experience is advantageous

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Law XinXuan Stesha - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

• Position: Customer Service Officer (Sales coordinator)
• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

Job Description:

• Responsible for providing excellent customer service and support through rendering assistance to callers by addressing their queries, feedback and requests
• Understands the information provided and advises the callers on appropriate actions to be taken in accordance with the established Standard Operating Procedures (SOP)
• Identifies and executes appropriate solutions to address customer queries, feedback and requests
• Coordinates and activates the relevant parties to ensure callers are assisted to meet the expected services standards
• Record the nature of calls, activations and assistances rendered in the Daily Occurrence/clients’ system
• Abide by safety and/or security standards in the workplace according to organisational Workplace Safety and Health (WSH) practices

Job Requirements:

• At least GCE ‘O’ Levels or equivalent
• 2 years of working experience in the customer service or Control Centre roles is preferred
• Excellent customer service and communication skills
• Proficient in Microsoft Office tools (Excel and Word)
• Advantageous if applicant holds a valid Singapore Class 3 driving license.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Customer Service Officer - Call Center (Banking)

Role: Shifts role (Morning and Afternoon Shifts)

Job Requirement:

• Comfortable with using computer applications and tools.
• 1 to 3 years of experience in customer-facing roles (front or backend)

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Description & Requirements

• Handle phone calls, incoming mails and courier documents
• Support Brand Manager in resolving product issues or complaints
• Attend to walk in customers and co-ordinate with service technicians
• Do simple testing & product demonstration (training provided)
• Update inventory of spare parts
• Assist in the selling of spare parts and accessories
• Payment collection and arrange delivery, if any
• Prepare month end sales and service reports
• Other ad-hoc duties as and when assign by Brand Manager

REQUIREMENTS:

* Min GCE O/N level or its equivalent

* Proficient with MS Office software

* Possess problem solving and excellent customer service skills

* Proficient in English languauge

Responsibilities (includes but not limited to):

• Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
• Verify that passengers' documents are all in order for flight check-in.
• Front-desk duties at exclusive premier lounges.
• Meet and greet passengers at lounges reception.
• Assist passengers with special needs when required to.

Requirements:

• Local NITEC or Higher NITEC (Service, hospitality, tourism or related disciplines preferred)
• Candidates with Local Diploma will be considered for Officer role.
• Cheerful with pleasant communication skills
• Proficient in English and a second language for effective communication with international passengers
• Comfortable with working 6-days work week, rotational shifts (Morning / Afternoon / Overnight)
• Work in Changi Airport

Benefits:

• Shift allowance
• Staff transport after midnight
• OT pay after 44hours work/week
• Entitled to

1) AWS

2) Performance bonus

3) Joining bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

We are looking for a team player who is passionate about servicing and one that can assist to resolve case issues.

• Respond promptly to inquiries and concerns via phone, emails, or chat
• Resolve customer issues and complaints effectively and efficiently
• Manage high volumes of inbound and outbound calls/messages
• Maintain accurate records of customer interactions and transactions
• Provide up-to-date service information
• Escalate issues to the appropriate department/manager/colleague as needed
• Collaborate with other department/manager/colleague to resolve issues and concerns
• Maintain a positive and professional attitude at all times
• Continuously improve your knowledge of products and services
• Meet or exceed performance targets, such as call/message volume and resolution time
• Adapt to new technologies and processes as they are implemented
• Participate in training and development programs to improve customer service skills and knowledge
• Contribute to team goals and initiatives to improve customer satisfaction and retention
• Able to handle and manage difficult calls/clients
• High level of diplomacy required

Requirements:

· Excellent verbal communication skills

· Telephone skills

· Friendly and pleasant manner

· Data entry skills

· Typing and word processing skills

· Meticulous and detailed

· Documentation skills

· Active listening skills

· Attention to detail

· Problem solving skills

· Only Singaporeans & PRs may apply

· Min GCE ‘O’ Level

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description & Requirements

KEY RESPONSIBILITIES

• Manage assurance engagements by defining the audit strategy in consultation with the director / partner and execute it in compliance with the firm’s policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement.
• Manage projects and engagements profitably by leading the team to perform efficiently.
• Monitor the assurance team's progress against the plan and alter it when needed.
• Cultivate and manage business development opportunities. Generate new business opportunities by understanding the services provided by our sister concerns and actively assess/present ways to apply knowledge and services.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.mbers attain experiences that cultivate technical competencies.
• Developpeople by encouraging individuals to think for themselves and take responsibility for their contributions to the assurance team.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.
• Maintaincooperative relationships with other assurance teams.
• Develop and maintain long-term productive client relationships and networks.

SKILLS AND ATTRIBUTES

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views.
• Demonstrate professionalism and competence in the audit client's environment.
• Strong written and verbal communication skills.
• Good project management skills.
• Integrity within a professional environment.

TO QUALIFY

• A Bachelor's degree in Accounting, Finance, or a related field.
• Obtained or in the final stages of obtaining CPA Singapore qualification.
• Working knowledge of Caseware audit software a strong advantage.
• At least 3 years of related work experience in a managerial role.

Core Responsibilities

• Verify purchase order value and quotation with customers and create job entries in the system
• Liaise with customers on collection, report dispatch, and/or audit requirement
• Track work in progress and turnaround time of jobs, liaise with internal team and update customers upon request
• Generate sales orders/ tax invoices for signature and payment before report dispatch
• Monitor contract expiry dates and blanket purchase orders

Requirement

• GCE "O" Level or Diploma in any discipline
• Minimum 1 year of relevant working experience
• Good communication and interpersonal skills
• Ability to solve practical customer problems and interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form
• Proficiency in Microsoft Applications (Word, Excel)
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities

Responsibilities:

• Provide a one-stop General Insurance Solution to our customer
• Client Servicing includes attending to client's enquiries, assisting in obtaining the most competitive quotation
• Liaising with insurers for quotations, enquiries or requests from client and following up on quotations and policies
• Renewals Servicing includes following-up with clients on their renewals and coordinating with insurers accordingly
• Claims Servicing, includes advising clients, notifying insurers, following up on status till final settlement and case filing
• Set proper expectations for customers and resolving any customer issues
• Liaising with stakeholders, business partners and vendors in campaigning the product
• Develop new prospects and activities
• Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies issuance.
• Renewal Servicing include following-up with clients for their insurance renewals and coordinating with insurers in placement of cover.
• 5.5 days work week

Any additional details not in this job description can be further clarified during the job interview.

The Singapore Institute of Legal Education (“SILE”) is a statutory body established under the Legal Profession Act. Its role is to uphold and enhance the standards of legal education in Singapore. This involves conducting the Singapore Bar Courses and Examinations and overseeing the admission requirements for advocates and solicitors to the Singapore Bar. For more details, please visit www.sile.edu.sg.

Assistant Manager / Manager (Legal Technologist)

As a Legal Technologist, you will assist SILE in integrating technology into their work to improve process efficiency and effectiveness. This role centres on the development and implementation of digital solutions, requiring a comprehensive understanding of the current rules and policies related to Singapore Bar admission, including the Part A and Part B Courses and Examinations, as well as the Practice Training Period processes.

The successful candidate will be part of the Bar Admission and Examinations team, reporting to the Director of Bar Admission and Examinations and Legal Secretariat. Key responsibilities include:

1. To assist in the development, implementation, and administration of SILE's technology transformation efforts in digitising its processes (“SILE Technology Solutions”)
2. To train users on SILE’s Technology Solutions
3. Monitor requests and escalate issues to the vendor or the Information Technology department as needed to facilitate problem resolution related to the SILE Technology Solutions
4. To assist in the development, management and implementation of standard operating procedures, system and process of the department
5. To assist with the administration and implementation of the Legal Profession (Admission) Rules 2024 and other related regulations, including processing of practice training period applications and being the key project manager of integrating IT systems into the process.
6. To assist the work of the Legal Secretariat
7. Undertaking any ad hoc projects or duties

The successful candidate may anticipate placement or contract renewal at the end of the 3-year term based on performance.

Requirements

• A recognised bachelor’s degree in law from a reputable university, preferably in an IT-related discipline.
• Candidates who are keen on regulatory work and legal administration, and who have a law degree and are newly qualified are also welcome to apply.
• Keen interest in IT and legal regulation is necessary for this role. The ability to code is a plus.
• Good command in English and good writing and communication skills.
• Can work independently with initiative and minimal supervision.
• Ability to multi-task efficiently, whilst maintaining a high quality of work and attention to detail.

Interested applicants are invited to submit their detailed resumes, indicating current and expected salary, contact number(s), notice period, and date of availability. We regret to inform you that only shortlisted candidates will be notified.