Total 15,014 Manager duty manager job vacancies in D21 Upper Bukit Timah, Clementi Park, Ulu Pandan

Responsibilities:

The Duty Manager works under the supervision of the Front Office Manager to oversee the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager’s responsibilities include, but not limited to:

• meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests
• handle VIP arrivals
• manages security issues and any matters concerning guests’ conduct in rooms or public areas
• assists in reception, concierge, reservations, housekeeping operations
• gather feedback and analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue
• supervises and guides the front office team and coordinates the team’s work schedules

Requirements:

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift including PH and weekends
• Schedule (AM:7am-4pm, Aft:2pm-11pm, Night:10pm-7am)
• 5/6 days work week, 9 hours per day including 1 hour break time
• Fully vaccinated

Benefits:

• Annual leaves
• Dental
• Medical
• Insurance coverage
• Night shift allowance
• Meal allowance
• Long year service award
• Service excellence award

Working location at East.

Position: Duty Manager

• Salary: $3,000-$3,500
• Working Location: Tanjong Pagar
• Working Days: 5 Days (Based on Roster)
• Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Requirements

• Minimum 2 years of relevant experience

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

An Assistant Front Desk Manager with Conrad Hotels and Resorts is responsible for the overall daily operations of the Front Desk in check in and checks out including groups, VIPs and overseeing the availability of rooms.

What will I be doing?

As an Assistant Front Desk Manager, you are the first point of contact for dealing with all in house guest’s feedback. The position predominately involves face-to-face contact with Guests and represents Senior-level hotel management in their absence. Specifically, the Duty Manager will perform the following tasks at the highest level of service:

• Be available in the Front Desk area at all times to attend to matters, which require a decision to be made.
• Monitor the conduct and performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
• Monitor and ensure the cleanliness of the Front Desk area.
• Assist and coach staff in dealing with special requests and complaints.
• Ensure all house set up for the day’s arrivals are accurate and timely completed.
• Be aware of VIPs arrivals and departures together with the Guest Experience team.
• Ensure sufficient staffing at the desk to meet the activities for the day at the desk.
• Ensure that all Guest complaints are handled promptly and completely.
• Ensure new staffs are coached and has proper buddy in their Job skills training period.
• Recommend training opportunities and submit department monthly training schedule.
• Ensure that all house rules and regulations are adhered to.
• Assisting the Front Office Manager in conducting confirmation and yearly performance appraisal of staffs.
• Review Guest feedback from SALT and any other forms of feedback with staff and take corrective measures with staff concerned.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement.
• To ensure that the agreed standards of appearance and presentation are maintained at the Front Desk at all times.
• Ensure Brand standards are adhered by all staff by conducting audit
• Demonstrate thorough knowledge of all credit procedures and ensure they are applied properly.
• Offer current knowledge on all hotel products, services, policies, and emergency procedures
• Be aware of room availability and be ready to make decision for acceptance or refusal of lay-over business
• In charge of the hotel’s evening and night operation, representing the management
• Ensure the hotel’s night audit run daily and all public area are in order during the night.
• Be part of the hotel CERT team in emergency cases.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

As a support to Front Office, the Assistant Front Desk Manager is to lead the team on a daily basis, establishing a positive first impression for our guests. This role will foster a culture of success through strong leadership and team dynamic that enables an elevated guest experience.

What are we looking for?

An Assistant Front Desk Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the luxury hotel, leisure, and/or retail sector
• Current knowledge (proof of valid qualifications required) of health, safety, and security procedures
• Calm, efficient, and the ability to work well under pressure in different situations
• Excellent inter-personal and communication skills
• Proficiency with Microsoft Word, Excel, and Outlook computer programs
• A passion for delivering exceptional levels of Guest service
• Meticulous grooming and presentation
• Ability to work on your own or as part of a team
• A relevant supervisory/management certificate/diploma or degree, preferred

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

As a Duty Manager, you will be tasked to:

Assist associates with expediting payments. Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Be well versed in Marriott Bonvoy Loyalty Program. Attend to and assist in emergency situations.

Assist management in training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

The Duty Manager supervises and coordinates the daily operations of the front office department to ensure the smooth delivery of guest service in accordance with the department's service standards and procedures.

He/She plans resources, allocates work assignments, maintains accurate room status information and handles operational irregularities.

Primary Responsibilities:

- Acts as Manager on duty for the hotel, dealing with complaints, problem-solving, disturbances, special requests, and any other issues that may arise.

- Directs and oversees all hotel operations to ensure guest satisfaction and safety.

- Manages the front desk, ensuring all employees perform the tasks assigned to them and coordinate front desk activities with other departments.

- Ensures team members perform and accurately complete the daily night audit in a timely fashion.

- Prepares and distributes daily summary reports for Hospitality Services Division.

- Completes and records the Night Shift Checklist (before and after Night Audits) accurately, by Operational, Financial, and Administrative tasks listed in the checklists.

- Prepares incident report as and when required.

- Assists the Front Office Manager in implementing and enforcing financial controls throughout the department, helping control operating expenses, scheduling, and purchasing.

• The Manager is responsible for all aspects of assigned outlet operations as well as financial performance.
• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition
• Sales oriented and ability to lead team to achieve sales targets
• Display initiative, leadership qualities and ability to motivate oneself and team
• Builds relationships with regular guests together with the Restaurant Managers and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction
• Coordinate all Reservations to ensure optimum capacity
• Must be able to take full ownership and responsibility of the assigned outlet and ensure smooth service flow with the team

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

When the manager manages restaurant, it means they order, receive, store and track all of the restaurant's food and beverages, including its equipment and supplies. Therefore, one of this job's key responsibilities is to ensure that there's enough inventory to fulfil the menu requirements and to meet customer demand. To meet these demands, they perform tasks such as:

• monitoring usage rates of the various dishes and managing waste to ensure the restaurant doesn't sustain unnecessary costs
• storing food inventory at the right temperature and in clean, secure units
• preventing shortages or overstocking by monitoring inventory levels and ordering the supplies on time
• In this position, you have the crucial duty to ensure that the physical appearance of the establishment remains attractive, hygienic and comfortable for customers. This involves creating and enforcing a schedule that outlines the daily, weekly and monthly tasks required to keep the place clean. The cleaning usually happens before opening hours and in between busy service periods. Cleaning doesn't only apply to the inside of a restaurant, but also to the external areas, such as the landscaping areas and parking lot.
• Able to work night shift
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

Manager – IT

Job description

Responsibilities

Oversight of Technology Risks by Board of Directors and Senior Management.

BCM preparedness and alignment of policies and framework with Regulators guidelines to be reported to Board of Directors.

Monitoring Outsourced Activities.

Data Centre Protection and Controls.

Monitoring & Reviewing the Activities of DC by Asst, Manager and Reviewed by IT Manager.

Technology Risk Management Framework.

TRM Framework is to be developed and IT Risk is to be managed.- Responsibility of IT Head and Senior Management

User Access Control

Maintaining strict and need based user access to systems, applications and networks.- Responsibility of Asst managers and reviewed by IT manager

Managing IT Audit

Audit to be performed covering critical area of IT and managed periodically.-In house monthly concurrent audit. External audit once a year or as directed by MAS.

Operational Infrastructure Security Management

Data Loss prevention (DLP) Mechanism to be implemented.- Responsibility of IT Asst managers and reviewed by IT manager

Systems Reliability, Availability and Recoverability

BCM and DRP must be in place.- Responsibility of IT Asst manager and reviewed by IT manager.

IT Service Management.

Application of Change Management and Incident management- Responsibility of IT Asst. manager and reviewed by IT Manager.

Online Financial Services and Customer Protection and Education

Internet facing systems are to be secured- Responsibility of IT Asst Manager and reviewed by IT Manager

Compliance with guidelines of MAS / MOM / RBI / HO as and when applicable.

Further, Manager IT is responsible for establishing and implementing the overall information technology strategy, overseeing the day-to-day information technology operations, and managing the information technology risks of the financial institution

Manager IT is responsible for the information security strategy and programme of the financial institution, including but not limited to information security policies and procedures to safeguard information assets, information security controls and the management of information security breaches.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

KPMG in Singapore is part of a global network of independent professional services firms providing Audit, Tax and Advisory services. We operate in 145 countries and territories and in FY21 had more than 236,000 people working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

The successful candidate will have the following responsibilities:

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations and management letters and reports and monitoring of engagement progress against budget and timeline
• Developing and maintaining long-term client relationship and identifying business development opportunities
• Coaching and developing team members to achieve technical competencies and efficient performance

The ideal candidate should have:

• A recognised degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA or equivalent
• Must have knowledge on PCAOB Standards, IAS, ICOFR, IFRS, US GAAP
• External audit experience of minimum 6 years or more in a mid-tier or large accounting firm and experience in handling a portfolio of clients in a medium to large professional services firm
• A good understanding of pertinent business and risk management issues and familiarity with the regulatory and reporting environment. Good working knowledge of IFRS, US GAAP and SOX-404 is greatly advantageous
• Excellent communications skills, strong analytical skills and excellent business acumen.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Manager – Accounts & HR

ACCOUNTS FUNCTION

Job descriptions

Responsibilities

Submission of Regulatory Returns

1. Preparation, coalition of the returns

2. Use of proper formats

3. Ensure that correct data flows to the Report Generation System

Submission of Financial Statements as per Singapore Financial Reporting System.

1. Collection of required data from various resources.

2. Involve the respective departments

3. Get the FS checked from the Statutory auditors

Submission of various surveys conducted by MAS, MOM and other Govt. departments

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

Submission of HO returns and statutory audit of these returns.

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

3. To ensure that currency of the report is as desired by HO

Support to Representative Offices and branches which are under control of the Singapore Centre.

There is 1 Representative offices (Jakarta) and 1 branches (Ho Chi Minh City). Singapore is required to correctly assess the requirement of these establishments and provide the required support

Publishing banks’ balance sheet every year before 31st August in three local news papers

Correct balance sheet is selected and publications are checked before giving for final printing

Calculation of Estimated Chargeable income, filing tax returns and arranging for funds for payment of income tax as per the agreed terms with IRAS.

1. Sourcing the Tax team from the audit company in time.

2. Providing the required information to the audit team

3. Follow up with the audit team for timely submission of ECI, tax returns and deduction of tax as per the schedule fixed by IRAS.

Managing banks premises, furniture and fixtures and keep them adequately insured.

1. Adequate care of the premises and furniture and fixtures is taken

2. Various charges including rent to be paid to the Building Management are paid in time.

3. The properties are insured adequately

4. As the branch premises is under lease, Lease deed to be renewed in time.

Managing estates of the bank. Bank is presently owning 17 properties in Singapore which are occupied by the IBOs.

1 Adequate care of the properties is taken

2 The properties are insured adequately

3. Property tax is to be paid in time

4. Various charges to be paid to the Management of Condominiums as per predefined tariff and time

Preparation, modification of policies pertaining to Accounts department. (Records and Retention Policy)

1. Various guidelines of MAS , MOM and HO are adhered to while preparing and modifying the policies

2. Renewal of the policies is done in time

3. Various activities of the department are carried out in line with the guidelines mentioned in the policy.

Monitoring of various regulatory requirement like AMR, MCB, MLA, AQL etc

1. Ensure that the various requirements are calculated properly

2. Various updates from MAS with regard to maintenance of these ratios are captured and accordingly the ratio calculations are modified.

Scanning of branch records.

1. Scanning machines are kept in working conditions

2. Documents to be scanned of various departments are collected in some predefined manner and are stored properly.

3. Only authorized persons are given access to these documents

4. Scanned documents are stored / saved properly and backups are taken at fixed intervals.

Performing Customer Due Diligence (CDD)

To perform due diligence on Corporate/Retail Customer (High/Medium/Low risk as per the frequency & allocated number of customers.

To perform Audit of due diligence performed by Relationship Officer for Retail Customer

To follow-up for documents/related paper pertaining to CDD

Review of Outsourced Service Providers related to document warehouse

To perform due diligence on outsourced service provider (OSP) and conduct DDR

To maintain records related to OSP

Compliance with guidelines of MAS / MOM / RBI / HO as and when applicable.

HR FUNCTION

Job descriptions

Responsibilities

Submission of various surveys conducted by MAS, MOM and other Govt. departments

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

Submission of HO returns and statutory audit of these returns.

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

Support to Representative Offices and branches which are under control of the Singapore Centre.

There is 1 Representative offices (Jakarta) and 1 branch (Ho Chi Minh City, Vietnam). Singapore is required to correctly assess the requirement of these establishments and provide the required support

Preparation, modification of policies pertaining to HR department. (Code of Conduct, Manpower Policy)

1. Various guidelines of MAS , MOM and HO are adhered to while preparing and modifying the policies.

2. Renewal of the policies is done in time

3. Various activities of the department are carried out in line with the guidelines mentioned in the policy.

Staff / HR matters

Maintaining of staff records, payment of salary, bonus etc., to staff, proper maintenance of leave records, issuance of itemized pay slips, providing good working conditions, providing safety to staff

Compliance with guidelines of MAS / MOM / RBI / HO as and when applicable.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

The Restructuring and Insolvency team

Our Restructuring and Insolvency team works closely with industry professionals, companies and their stakeholders to identify and resolve issues affecting profitability, protect enterprise value and facilitate a full recovery where possible.

The team is made up of young and friendly professionals bringing about an easy-going culture. While projects are often performed in a pressurised environment, the team works collaboratively and supportively across all levels to be able to deliver their best. The leaders in the team are hands-on, guiding and teaching junior members to navigate situations and stakeholders that may be difficult or tricky. Each individual has the space to grow in their own way and to discover what is best for them.

Responsibilities

• Managing and executing day to day issues on restructuring and insolvency engagements (being, amongst others, liquidation, receivership, judicial management, scheme of arrangement, monitoring / exceptional accountant, debt restructuring and personal insolvency work)
• Liaising with stakeholders, creditors and other advisors
• Preparing draft correspondence, reports and presentations
• Reconstructing of (complex) accounting records from incomplete information
• Undertaking investigative work for the benefit of recovering assets for the insolvent estate and company analysis, including financial modelling where necessary
• Participating in client meetings and strategy discussions with supervisors and partners
• For insolvency matters, attending to statutory and compliance matters
• Assisting in department networking and marketing activities

Qualifications and skills

• Bachelor’s degree in Accounting, Business, Economics, Finance or other relevant field
• Minimum 5 or 6 years previous experience in a restructuring and insolvency team
• Experience in supervising work of junior members
• Experience in managing a variety of projects and engagements
• Proficient in the use of Microsoft Office Suite, specifically, Excel, PowerPoint and Word and financial modelling an advantage
• Excellent verbal and written communication skills

Key Responsibilities:

• Lead in the execution of Mergers & Acquisitions, IPOs Placements, Secondary Offerings, Private Placements and other related Capital Markets transactions
• Lead in the conducting comparable company/ comparable transaction analysis and develop financial modelling for business valuation
• Lead and the preparation of marketing related materials, including industry research, sales teaser, information memorandum, term sheets, discussion materials for clients and investors engagement, agreements, and due diligence-related material/ documentations
• Lead, organization and coordination of meetings/roadshows and other relevant marketing activities
• Liaise and maintain an excellent relationship with clients, professional parties, regulatory authorities and investors and working towards successful completion of transactions
• Assist/lead in deal origination by targeting potential clients and compiling pitch presentations
• Lead and support the department in business development
• Opportunities to work across the Capital Markets department in corporate finance transactions or corporate restructuring transactions

Key Requirements:

• Bachelor's or higher degree in Finance, Accounting, Business, Economics or related disciplines from a reputable university
• Prior work experience of at least 8 years in Investment Banking, Capital Markets, Mergers & Acquisitions, Consulting in specialised industry, Equity Research, Corporate Finance or Financial Sales work experience, with a track record of completed Capital Markets transactions, would be an advantage.
• Self-motivated, responsible, meticulous, initiative and a good team player
• Strong financial and analytical ability, communication and writing skills
• Strong project management, multi-tasking and time management skills
• Mature and independent worker with strong interpersonal skills with the ability to articulate investment thesis to investors, and to develop rapport with clients through constant interaction
• Proficient in Microsoft Office PowerPoint, Word and Excel
• Good knowledge on usage of Bloomberg
• Able to travel for work assignments when required

Job Description & Requirements

Job Objectives/Job Summary:

As a Project Manager/Senior Project Manager, he/she is expected to coordinate, develop and implement project plan. He/she has to allocate and manage project resources according to the approved plan. He/she has to analyse the actual performance against the project target and develop close rapport with the clients and consultants as well as work closely and co-ordinate with vendors and sub-contractors before and during project implementation.

Responsibilities/Duties:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Delegate tasks and responsibilities to appropriate personnel.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project output.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Attend site meeting and liaise with site staff, supervisors, foremen and suppliers.
• Adhoc assignments.

Job Specifications/Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of working experience in related industry with relevant site experience.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good troubleshooting skills and excellent problem solving skills.
• Must be a good monitor and decision maker.
• Good team player and customer-focused with excellent communication skills.
• Able to work independently with minimum supervision and under pressure.
• Must be self-motivated.

Suitable candidates will have the opportunity to work in island-wide projects.

We are seeking a self-driven and independent Business Transformation Manager/Senior Manager for one of our shipping clients. This role will lead the design and continuous improvement of business processes to drive operational efficiency, enhance performance, and reduce costs, focusing on Strategy, Systems, and Projects. The ideal candidate should have at least 8 years of relevant experience in shipping, with a preference for experience in operations and Marine Operations Systems product design.

Key Responsibilities:

· Business Process Design & Enhancement: Spearhead the creation and ongoing refinement of business processes to improve operational efficiency, optimize performance, and minimize costs. This includes drafting standard operating procedures (SOPs) and developing visual process flow diagrams.

· Identifying & Addressing Process Gaps: Proactively assess workflows across headquarters and agencies to uncover inefficiencies and gaps, then implement effective solutions to streamline and improve operations.

· Optimization & Automation of Processes: Actively seek opportunities to enhance processes and integrate automation for critical operational tasks, reducing reliance on manual work and boosting productivity across the board.

· IT System Support & Coordination: Manage the operational support for systems, work closely with IT teams and third-party vendors to define requirements, conduct testing, and ensure the timely delivery of system upgrades or new functionalities.

· Performance Tracking & Reporting: Own the creation and distribution of performance reports, focusing on key metrics. Identify areas for improvement and collaborate with teams to implement corrective measures.

· Agility & Change Initiatives: Contribute to the consolidation and implementation of agility programs within the division to drive greater responsiveness and flexibility in operations.

· Project Management Support: Lead and support various cross-departmental projects, ensuring smooth and efficient project execution.

· Additional Duties as Required: Take on other tasks as needed to support the evolving priorities of the division and contribute to organizational growth.

· Strategic Process Alignment: Ensure all processes are aligned with the company's long-term strategy and business objectives, helping drive overall success.

· Managing Change: Lead the adoption of new tools, processes, and technologies across departments, guiding teams through the transition and ensuring successful implementation.

· Process Evaluation & Optimization: Develop and track key performance indicators (KPIs) to measure the effectiveness of processes and ensure they are continuously improved.

· Stakeholder Engagement: Foster strong working relationships with key stakeholders to ensure that processes meet their expectations and align with business needs.

Qualifications:

· Bachelor’s degree, preferably in Maritime Studies, Information Technology, or a related field.

· At least 8 years of experience in shipping, ideally within operational functions. Experience in Marine Operations Systems product design is a plus.

· Familiarity with business process management, automation initiatives, and big data tools such as Power BI or Tableau.

· A self-motivated and adaptable individual with a strong analytical mindset and a keen eye for detail.

· Strong written and verbal communication abilities, along with the capacity to engage effectively with diverse stakeholders.

· Capable of leading discussions and influencing key stakeholders to drive successful outcomes.

· Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.

· Proactive to anticipate and address potential process issues.

· Able to work independently with minimal supervision.

To apply, please send your CV to [email protected] .

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

1. Ensure projects are completed in time and within cost budget and is in accordance to the main con given schedule.

2. Develop & maintain a detailed project plan.

3. Make key organisation/commercial decisions for the project.

4. Prioritise project goals with other ongoing project.

5. Maintain good relationship with project team. Communicating with other key organisation representatives.

6. Record, manage and resolve project issues where necessary, including any variation works that will incur addition cost and time implication.

7. Monitor project progress and performance.

8. Manage consultant input within the project budget.

9. Report to the Project Director monthly on the work progress, project budget & progress claims.

10. Submit monthly progress claims to client.

11. Any other duties as assigned by Management from time to time.

(2-years contract)

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About the Role

The Singapore University of Social Sciences (SUSS) Entrepreneurship, Student SUcceSS Centre, is seeking an Assistant Manager/Manager.

What You Will Be Doing

Working closely with the Head (Entrepreneurship), you will develop and conduct entrepreneurship programmes and initiatives.

• Perform gap-analysis on knowledge and skills gaps for entrepreneurial students with special needs
• Develop partnerships with relevant organisations to identify training needs or other potential collaboration opportunities
• Design and drive programme to build startups
• Develop and execute strategy for outreach to students with special needs
• Mentor startups in entrepreneurship programmes by managing their milestones and progress
• Conduct evaluation and assessment of startups
• Manage data and reports to key stakeholders and funders

Other Responsibilities

• Drive community building initiatives and manage relationship development of community of startups, mentors, partners, corporates and alumni
• Provide coaching and advisory support for fundraising and grant application activity
• Assist in overseas expansion and/or incorporation of startups locally and in the region, especially in ASEAN, China and India
• Undertake secondary appointments or duties in SUSS as required

Job Requirements

We are looking for candidates who are passionate about entrepreneurship, have awareness of current and emerging practices in the startup industry, are committed to help guide and mentor startups and aspiring entrepreneurs, and can fulfil operational and administrative duties.

Candidates should be intellectually nimble, have an eye for collaborative possibilities and the ability to tackle challenging situations with finesse and determination. A willingness to travel is also expected. Candidate should also have a good understanding of the special needs ecosystem. Prior experience e.g. with a start up, VC/incubator, special needs community and/or in building and managing a community is a plus.

• Degree holder with at least 5 years of professional experience.
• Analytical with strong communication, interpersonal and presentation skills.
• Intellectually inquisitive; with a good awareness of current and global affairs.
• Driven, organised and detail oriented.
• Keen interest and ability in operational and administrative tasks.
• Able to travel as required.

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Responsibilities:

• Develop and implement a comprehensive marketing communications strategy aligned with company goals and objectives.
• Conduct market research and competitor analysis to identify trends and opportunities in the workplace design industry.
• Create compelling content (e.g., blog posts, case studies, social media posts) that showcases our expertise and resonates with our target audience.
• Manage and oversee all aspects of our website and online presence, ensuring a user-friendly and informative experience.
• Develop and execute targeted marketing campaigns across various channels (website, social media, email, etc.)
• Track and analyze marketing campaign performance using key metrics and reporting tools.
• Manage the development and distribution of marketing collateral, including presentations and proposals.
• Collaborate with the design and sales teams to ensure consistent brand messaging across all communications.
• Develop and maintain relationships with media outlets and industry influencers.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Minimum 3-5 years of experience in B2B marketing or a related field.
• Strong understanding of current trends in workplace design and the built environment.
• Proven ability to develop and execute strategic marketing campaigns.
• Excellent communication, writing, and editing skills.
• Experience with content marketing, social media marketing, and email marketing a plus.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Strong organizational and time management skills.
• Excellent interpersonal and collaboration skills.
• A passion for design and a creative mind.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified