Total 9 Manager english language instructor job vacancies in D07 Golden Mile, Middle Road

Role:

• Manage the daily operations of the language centre
• Manage teachers schedules and plan courses based on demand, availability and other constraints
• Manage the direct reporting staff in charge of handling inquiries (walk-in, phone, email...)
• Issue invoices, record payment of fees
• Follow-up students and ensure quality of service
• Handle escalated clients inquiries or claims
• Resolve issues as required
• Order from suppliers (books, office supplies...)
• Ensure that the centre is cleaned properly
• Working hours: Mon to Fri 10.30am to 7.30pm

Requirements:

• 1st experience in a management role in a tuition center/school
• Basic knowledge of book keeping
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email and IT applications

Role:

• Manage the daily operations of the language centre
• Manage teachers schedules and plan courses based on demand, availability and other constraints
• Manage the direct reporting staff in charge of handling inquiries (walk-in, phone, email...)
• Issue invoices, record payment of fees
• Follow-up students and ensure quality of service
• Handle escalated clients inquiries or claims
• Resolve issues as required
• Order from suppliers (books, office supplies...)
• Ensure that the centre is cleaned properly
• Working hours: Mon to Fri 10.30am to 7.30pm

Requirements:

• 1st experience in a management role in a tuition center/school
• Basic knowledge of book keeping
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email and IT applications

The Head Library position is responsible for leading and managing the RELC Library. This role involves overseeing library operations, collection development, information services, and digital initiatives. The ideal candidate will be a strategic thinker with a passion for library and a strong commitment to supporting the academic and research needs of our diverse community.

Key Responsibilities:

Strategic Leadership

• Develops and implements the library's strategic plan, aligning it with SEAMEO RELC's goals and objectives.
• Provides leadership and guidance to the library staff, fostering a positive and collaborative work environment.
• Establishes and maintains effective communication channels with teaching division and other stakeholders.

Collection Development

• Oversees the acquisition, organization, and maintenance of the library's collection, including print, electronic, and digital resources.
• Ensures the collection is relevant, up-to-date, and meets the needs of the diverse user community.
• Develops collection policies and procedures to guide acquisitions and weeding decisions.

Digital Initiatives

• Stays updated on emerging technologies and trends in library and information science.
• Lead the development and implementation of digital library initiatives, including e-resources, digital archives, and online databases.

Budget Management

• Oversee the library's budget and allocate resources effectively.
• Prepare monthly reports (FND), monthly statistics and ad hoc library activities reports for management reporting.

User Services

• Conduct library orientations for visiting academics, research fellows, postgraduate students and course members.
• Educate users in using library facilities, including online library catalogue, internet and other media resources.

Collaboration

• Collaborate with teaching division, researchers, and other stakeholders to support their information needs.

Requirements:

• Postgraduate degree in Library and Information Science or a related field.
• Proven experience in library management, preferably in local public or IHL libraries.
• Strong knowledge of library automation systems or digital technologies such as RFID.
• Excellent communication and interpersonal skills.
• Familiarity with Southeast Asian languages and cultures is an advantage.

Please indicate your reason of leaving your current/previous organisation, notice period, last drawn and expected salary in your resume.

The Sales manager / Business developement will play a vital role in driving the centre’s success by meeting sales goals, delivering outstanding customer service, and fostering a positive team environment. You will be responsible for maintaining smooth operations, managing resources, and ensuring high-quality service delivery that aligns with our centre’s standards.

Key Responsibilities

• Achieve Sales Goals: Lead your team to reach the centre's sales targets through effective planning, motivation, and strategic goal-setting.
• Ensure Service Excellence: Oversee daily operations to ensure all procedures align with existing standard operating procedures (SOPs) and update them as required.
• Build Strong Customer Relationships: Develop and nurture relationships with customers, addressing their needs and ensuring they receive high-quality service.
• Maintain Operational Efficiency: Manage the centre’s resources, equipment, and facilities, ensuring a safe and functional environment that meets safety protocols and regulations.
• Lead and Develop the Team: Cultivate a supportive, motivated work environment, providing coaching and guidance to team members. Conduct performance evaluations, offer feedback, and recognize achievements to build a cohesive and productive team.

Qualifications & Requirements

• Education: Diploma or degree in any discipline.
• Experience: Minimum of 3 years in the education / enrichment industry, with management experience preferred.
• Skills: Proven skills in sales, customer relationship management, and team leadership.
• Leadership: Ability to inspire, motivate, and guide a team toward achieving shared goals.
• Passion for Education: Committed to delivering high-quality educational services and supporting the growth of both the centre and its team.

Job Description

• Responsible for the full spectrum of mechanical and technical operations of the building
• Lead and supervise the Maintenance Team and Term Contractors to deliver high quality standards for building maintenance
• Conducts routine inspection of all offices, guest rooms and public areas to ensure facilities are in good condition and corrective actions are taken accordingly
• Recommends to Management on ad-hoc required improvement projects from time to time
• Manages projects and implements preventive maintenance programmes to ensure the company facilities are well-cared for and adequate to support the company's business operations
• Ensures the building safety is in compliance with all regulations set by the local authorities and conducts investigations for non-compliance and develops corrective actions/plans
• Conduct training, drills and exercises in fire safety and ensures that fire safety requirements set by SCDF are fulfilled
• Responsible for budgetary controls and manages costs effectively for all maintenance works
• Undertake any building related duties that may arise from time to time

Requirements

• At least a Diploma in Mechanical and Electrical Engineering or Facility Management
• Minimum 5 years M&E experience in a similar capacity, preferably in hotel, serviced apartment, or office environment
• Fire Safety Manager Certificate or LEW Certificate will be an advantage. Successful candidate without these qualifications but with the required work experience will be sent for Fire Safety Manager Course.
• Strong leadership skills to manage working teams
• Good communication and report-writing skills
• Good project management and budgetary planning skills

Job Description

• Responsible for the full spectrum of mechanical and technical operations of the building
• Lead and supervise the Maintenance Team and Term Contractors to deliver high quality standards for building maintenance
• Conducts routine inspection of all offices, guest rooms and public areas to ensure facilities are in good condition and corrective actions are taken accordingly
• Recommends to Management on ad-hoc required improvement projects from time to time
• Manages projects and implements preventive maintenance programmes to ensure the company facilities are well-cared for and adequate to support the company's business operations
• Ensures the building safety is in compliance with all regulations set by the local authorities and conducts investigations for non-compliance and develops corrective actions/plans
• Conduct training, drills and exercises in fire safety and ensures that fire safety requirements set by SCDF are fulfilled
• Responsible for budgetary controls and manages costs effectively for all maintenance works
• Undertake any building related duties that may arise from time to time

Requirements

• At least a Diploma in Mechanical and Electrical Engineering or Facility Management
• Minimum 5 years M&E experience in a similar capacity, preferably in hotel, serviced apartment, or office environment
• Fire Safety Manager Certificate or LEW Certificate will be an advantage. Successful candidate without these qualifications but with the required work experience will be sent for Fire Safety Manager Course.
• Strong leadership skills to manage working teams
• Good communication and report-writing skills
• Good project management and budgetary planning skills

Job Description & Requirements

Job Summary:

United Language Centre (ULC) is seeking a highly experienced and dynamic individual to join us as our Academic Manager. The ideal candidate will have extensive international education, language center management, academic leadership, and team management experience. They should possess the ability to lead ULC's academic programs to new heights in terms of performance.

Responsibilities:

• Oversee the academic operations of the ULC English Language Centre, ensuring the delivery of high-quality educational programs.
• Develop and implement academic policies, procedures, and curriculum in alignment with the center's goals and objectives.
• Lead and manage a team of language instructors, providing guidance, support, and professional development opportunities.
• Monitor and evaluate the performance of instructors, conducting regular observations and providing constructive feedback.
• Collaborate with other departments to coordinate academic and administrative activities, including scheduling, budgeting, and resource allocation.
• Foster a positive learning environment that promotes student engagement, motivation, and success.
• Stay updated on developments in language teaching methodologies, technologies, and industry trends to enhance program effectiveness.
• Handle student inquiries, concerns, and complaints in a timely and professional manner, ensuring high levels of customer satisfaction.
• Prepare reports and presentations on academic performance, program outcomes, and future initiatives for management review.
• Contribute to the marketing and promotion of the ULC's programs and services through participation in recruitment events and outreach activities.

Requirements & Qualifications:

• A Bachelor's or Master's degree in English language teaching, TESOL, TEFL, TESOL or CELTA required (in lieu of experience).
• At least 8 years of experience in English language teaching, with a minimum of 4 years in a managerial or leadership role.
• Proficiency in English, both written and spoken, with strong communication and interpersonal skills.
• Demonstrated ability to lead and motivate a team, with excellent organizational and managerial abilities.
• Sound knowledge of language teaching methodologies, curriculum development, and assessment practices.
• Experience with educational technology tools and platforms for language learning and instruction.
• Flexibility, adaptability, and problem-solving skills to address the diverse needs of students and staff.
• Understanding of international education standards and accreditation processes is an advantage.
• Ability to work effectively in a multicultural environment and promote diversity and inclusion.
• Commitment to continuous professional development and staying current with best practices in language education.
• Teaching as required to meet operational demands.

What we offer:

We offer a competitive salary package and opportunities for professional growth and development. If you have the qualifications and passion to lead our academic team and drive excellence in language education, we invite you to apply for the position of Academic Manager at ULC.

Join our dynamic team and embark on an exciting leadership career with United Language Centre!

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!

Job Description:

Are you a dynamic leader with a passion for education and sales? We are seeking a Centre Manager to join our language learning center and drive our operations to new heights.

United Language Centre (ULC), a leading language school and community hub for expats in Singapore, is actively seeking a dynamic and results-oriented Centre Manager to lead our Operation & Sales team. The Centre Manager will play a crucial role in guiding and supervising our Operation & Sales team, ensuring they effectively connect with expats and assist them in reaching their language learning goals.

Responsibilities:

• Lead the daily operations of the language learning center, ensuring smooth functioning and high-quality service delivery.
• Develop and implement strategies to achieve both team and individual sales targets.
• Recruit, train, and supervise a team of language instructors and administrative staff.
• Foster a positive and collaborative work environment that motivates employees to excel.
• Monitor and analyze center performance metrics, identifying areas for improvement and implementing corrective actions as needed.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.
• Collaborate with the marketing team to develop promotional campaigns and attract new students.
• Maintain up-to-date knowledge of industry trends, competitors, and customer preferences.
• Prepare regular reports on center activities, financial performance, and student enrollment.
• Conduct staff performance appraisals and provide support and guidance to enhance the staff’s professional development based on individual training needs.
• Collaborate with other departments to put in place best practices and ensure efficient processes for ULC
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Undertake such other duties as may be assigned.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Education, or a related field.
• Proven track record of successful operations and sales management, preferably in the education sector.
• Strong leadership skills with experience in team management and development.
• Excellent problem-solving abilities and decision-making skills.
• Exceptional communication and interpersonal skills.
• Ability to work effectively under pressure and meet deadlines.
• Flexibility to work evenings and weekends as required.

What we offer:
Base salary with an attractive commission structure, recognizing and rewarding sales achievements.

Opportunities for career growth and advancement within a rapidly expanding organization.

Ongoing training and professional development programs to enhance your leadership skills and knowledge.

Collaborative and supportive work environment, encouraging teamwork and the sharing of best practices.

Make a positive impact on students' lives and contribute to their language learning journey.

Join our dynamic team and embark on an exciting leadership career with United Language Centre!

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!

Job Responsibilities

• Manage and supervise setups of event and conference
• Ensure all function rooms are turnover timely and efficiently
• Accountable for conference facilities and tenants
• Responsible for handling, storage, security and proper records of all equipment
• Collaborate with various departments to ensure quality service are provided
• Drive improvement to current workplace technology to achieve higher productivity
• Develop new business and manage existing accounts (for tenants)
• Manage the negotiation of contracts and administrative matters of all tenants, vendors and vending machines
• Oversee department’s manpower and financial budget
• Attend to customers’ complaints and feedback, conduct investigation and provide resolution where necessary
• Prepare weekly duty roster and submit monthly reports as required
• Any other duties as assigned

Job Requirements

• Diploma/Degree/Professional Qualifications in Hotel Management
• Minimum 3 years of banquet/events operations experience, including 1 year in an executive position
• Strong analytical, problem resolution and time management skills
• Possess excellent interpersonal, oral and written communication skills
• Ability to handle multiple tasks under time and resource pressure by managing priorities and deadlines
• Able to work during public holidays and weekends when required