Total 2,699 Manager food beverage service job vacancies in Singapore

-Develop operational strategies aligned with the organization's goals and objectives. This involves analyzing business requirements, identifying areas for improvement, and implementing initiatives to enhance operational efficiency and effectiveness.

-Identify inefficiencies in operational processes and workflows and implement solutions to streamline operations, reduce costs, and improve productivity. This may involve implementing new technologies, optimizing resource allocation, and standardizing procedures.

-Manage resources such as personnel, equipment, and facilities to ensure optimal utilization and allocation. This includes workforce planning, scheduling, and resource forecasting to meet operational demands.

-Develop and manage operational budgets, monitor expenditures, and implement cost-saving initiatives to optimize financial performance. Identify opportunities for cost reduction and revenue generation to improve profitability.

-Identify operational risks and develop strategies to mitigate them. This may involve implementing safety protocols, ensuring compliance with regulatory requirements, and developing contingency plans for potential disruptions.

-Lead and manage a team of operational staff, providing guidance, support, and mentorship. Foster a collaborative and high-performance work culture, and provide training and development opportunities to enhance employee skills and capabilities.

-Develop IT strategies aligned with the organization's goals and objectives. This includes identifying technology needs, evaluating emerging technologies, and creating long-term plans for IT infrastructure and systems.

-Develop and manage the IT department budget, allocating resources effectively to support business objectives while controlling costs.

-Implement and enforce IT security policies and procedures to protect against cybersecurity threats, data breaches, and unauthorized access. Ensure compliance with industry regulations and standards related to data security and privacy.

-Identify IT risks and vulnerabilities and develop strategies to mitigate them. Implement disaster recovery and business continuity plans to minimize the impact of IT disruptions on business operations.

-Lead and manage a team of IT professionals, including systems administrators, network engineers, cybersecurity specialists, and technical support staff. Provide guidance, mentorship, and professional development opportunities to team members.

-Provide technical support to end-users, troubleshooting IT issues, and resolving technical problems in a timely manner. Develop and deliver training programs to educate employees on IT systems, tools, and best practices.

-Monitor the performance of IT systems, networks, and applications, and identify opportunities for optimization and improvement. Prepare and present reports on IT performance, project status, and key metrics to senior management.

The candidate is responsible for supporting projects from ideation through to completion. This role requires interaction with a range of internal and external stakeholders and supporting several moving projects/ initiatives simultaneously.

Duties and responsibilities include:

· Support preparation of business case and project scope for process improvement initiatives

· Map process flows, analysing and identifying process gaps

· Assist in providing recommendations for future state

· Assist in reviewing user stories/functional specifications to ensure requirements are complete and accurately captured.

· Identify business scenarios, review UAT test plans and test results

· Prepare all incoming and outgoing project documentation

· Identify and propose mitigation plan for project risks and issues

· Support post project review to identify lessons learnt and corrective actions

· Monitor and track action items to closure, to ensure project progresses to timeline

· Assist with change management plan (e.g. develop and implement communication plan, provide training on new processes and system enhancements, prepare project handover documentation).

· Analyze and solve problems without clear precedence

· Report project status and assist in ad-hoc reports as required

Job Requirements:

· Minimum 3 - 4 years of work experience in operations / customer servicing / process improvement projects, preferably in insurance or banking industry

· Degree in Business Administration/ Information System or equivalent

· Lean six sigma certifications is an advantage

Interested applicants please send your resume inMS Words and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

• Ensure the quality of all the dishes adhere to company’s standard
• Liaise with other department for the maintenance of kitchen equipment
• Supervise kitchen operations and ensure smooth flow of food
• Familiarise with the menu
• Conduct checks before operation starts
• Manage the department and conduct briefings
• Handle dismissal, termination and resignation
• Ensure the departments follow the 5S and HACCP requirements
• To perform any other duties assigned by superior

Requirements:

• Atleast 3 years of relevant experience preferably in Chinese Cuisine
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing finances and budgets. The role of a service delivery manager is entirely customer-facing. Duties of a service delivery manager typically involve overseeing a range of functions to facilitate the delivery of superior services to the end-users.

• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews & follow ITSM
• Providing accurate and regular reports to the management on performance of the service delivery
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimization
• Building and managing a team of maintenance service engineers and technicians technical competency to match the expectation of the customers
• Planning and managing the maintenance service engineers and technicians that will attend to fault calls within the SLA and manage outsource preventive maintenance of our various sites
• Managing maintenance spares and lead time of spare parts are also critical to meet the service recovery time and cost
• Building good relationship with our customers are paramount importance and you need to be clear of our contractual obligations, contracts validity and contracts renewal with all of our customers
• Meeting and exceeding Financial KPI for the service team

Requirements

• Degree in Electrical/Electronics engineering or computer engineering
• At least 5 years working experience in Communication systems or Integrated security systems (eg: CCTV, ACS, PA, SCADA, PLC, Radio commn, "Communication systems")
• Have Strong Leadership qualities to lead the team
• Have good interpersonal skills to deal with customers
• Highly Self-motivated and responsible individuals
• Have good electronics/electrical/security system knowledge
• Have good vendor and supplier management

Mission:

Within a matrix organization, the candidate will transition technical knowhow into sales opportunities. Drive technical approvals (including OEM), technical support work including intense customer interactions to translate customer requirements into profitable sales opportunities for Lubricant Additives Business (LAB) across the product range. Define promotional story lines for sales team in coordination with Application Technology, Business Development & Regional Sales Account Managers to develop winnable value propositions.

Key Responsibilities:

Technical Project Leadership:

• Manage and lead technical service projects, including new product development, complaint resolution, raw material approval, and the introduction of existing products.
• Ensure successful execution of projects within established timelines and budgets.

Customer Interaction and Support:

• Engage with customers to understand their technical requirements and provide tailored solutions.
• Drive technical approvals, including those for OEM partners.

Training and Development:

• Deliver technical product information, updates, and training to sales teams and customers.
• Collaborate with technical team to support product development initiatives.

Market Analysis:

• Collect and analyze data on market trends and competitor activities to inform strategic decisions.
• Identify potential opportunities for growth and improvement based on market insights.

Networking and Collaboration:

• Maintain a broad network with external authorities, research institutes, and government organizations.
• Foster relationships that support the organization’s technical and strategic goals.

Strategic Technical Guidance:

• Provide technical expertise and insights to the management team regarding strategic growth opportunities.
• Support the development of long-term strategies that align with business objectives.

Job Requirements:

• Bachelor’s degree in Chemical Science, Chemical Engineering, or a related discipline.
• 5-10 years of relevant industry experience, preferably in a technical service or sales support role.
• Strong communication skills, with the ability to convey complex technical information clearly.
• Proven project management skills, with a track record of successfully leading technical projects.
• Ability to stay updated on industry trends and technical developments.
• Travel may be required to meet with clients and attend industry events.

What We Offer You:

• Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program.
• Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.
• Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate.
• Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning .

Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential.

Join Us: If you are a proactive and skilled technical professional with a passion for driving sales through technical expertise, we invite you to apply for the Regional Technical Service Manager position. Together, let’s drive innovation and success in our organization!

Responsible for overseeing an organisation's daily operations and managing the business aspects of the company. Their primary duties include reviewing and implementing operational procedures, assisting departmental heads and managing company finances.

• Preparing and reviewing standard procedural documents for daily operations
• Supervising staff performance across all levels
• Reviewing and approving departmental budgets
• Releasing requested funds for company expenditure
• Overseeing procurement and staff recruitment
• Overseeing staff training and development programs
• Reviewing periodic reports and adjusting operations to better meet company goals
• Conducting periodic employee appraisals

Need Chinese and English Speaker

Job Description & Requirements

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• BS/MS OR degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

Position: Area Manager - F&B

• Working Day: Mon to Fri
• Location: HQ near Woodlands South
• Salary: Basic $4000 - $4800

JOB REQUIREMENTS:

• With passion in working F&B industry and its operational processes.
• Diploma in F&B, supply chain or related disciplines
• Minimum 5 years’ experience in Food courts operation
• Basic computer literacy including Microsoft Office and Google Suite
• Must possess Class 3 license

DUTIES AND RESPONSIBILITIES:

Operations

• Lead a team of Senior / Food court Manager in achieving sales targets and overall performance of outlets
• Provide guidance to Senior / Food court Manager and F&B Supervisor to maintain smooth daily operations of the Food courts and Coffeeshops
• Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Assist inspectors of relevant authorities/ agencies such as NEA, SFA and Civil Defense during outlet inspection and follow-up actions.
• Liaise with landlords on building matters, joint promotions and events.
• Responsible in marketing of food stalls to tenants and ensure outlet’s prompt collection of rental from tenants
• In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with stall tenants.
• Responsible for sourcing qualified tenants / food types to fill up vacant stalls and to ensure that all vacant stalls are filled
• Propose activities according to market needs.
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• Work with Business Development and Project to identify potential new business opportunities, sites, source, build and renovate
• Responsible for the financial and operational performance of the Food court and Coffeeshop of designated area
• Work with senior management and financial team on outlets’ budgets.
• Establish overall business plans and provide regular reports on area performance, sales and financial budget analysis to senior management
• Provide solutions to improve the bottom line to outlet’s Profit and Loss.
• Maintain and improve established quality and service standards
• Develop employees by providing ongoing feedback for operational improvement and establishing performance expectations
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Conduct regular checks on the hygiene, service standards and quality of products, and provide feedback internally and to stall tenant.
• Ensure selling prices of stalls according to agreements.
• Assess and provide evaluation of stall tenants' performance.
• Supervise and provide guidance to stall tenants and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
• Conduct weekly and monthly outlet’s meeting
• Ensure M&E works according to schedule.

Administration

• Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance.
• Handle disciplinary issues, grievances, disputes and work tension among the team.
• Handles the termination procedures as per company’s guideline.
• Effectively communicate company policies and procedures to team members, and stall tenant etc.
• Accountable for outlet float money, petty cash and daily sales collection.
• Responsible for ensuring stall tenants’ daily sales received, are correct and being bank in.
• Timely submission of outlet reports.
• Prepare and submit monthly reports to Senior Management.
• Ensure proper cost control on all expenses according to budget.
• Carry out necessary actions against stall tenants and contractors for non-conformance in service, housekeeping and agreements.
• Any other assigned tasks

ABOUT THE ROLE:

Reporting to the Operations Manager (OM) / General Manager (GM), the role will embark on an exciting journey as part of the Operations Team. In this role, individuals will be provided with opportunities to learn about the management of food courts and coffeeshops.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are seeking an experienced and dynamic individual to join our team as a Fast Food Restaurant Manager-in-training. This is an excellent opportunity for a passionate F&B individual to lead and grow with a popular fast-casual dining concept.

Location:

• Islandwide, multiple restaurants in all areas of Singapore

Responsibilities:

• Manager-in-Training will go through a 3 months' structured training in both Front & Back of House before being certified as a full fledged Manager.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

Compensation and Benefits:

• Attractive salary package (up to $3,500/mo)
• $2,000 sign-on bonus
• Fast Track Career Program
• Great Career Opportunity
• 5 Day Work Week (Including Sat, Sun & PH)
• Sales Incentive
• Birthday Leave
• Medical with Dental Benefit
• Meal Provided
• Staff Discount

Additional Perks:

• Opportunity to lead and develop a high-performing team
• Continuous learning and development in restaurant management
• Be part of a growing brand in the exciting Singapore food scene

Join our team and take your career to the next level in restaurant management! As our Restaurant Manager-in-training, you'll play a crucial role in driving our success and shaping the dining experience for our customers. If you're ready to lead, innovate, and make a significant impact in the F&B industry, we want to hear from you!

Alpha HR Pte Ltd |EA License No. 24C2354
Alex Lee |EA Reg. No R24123784

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

About The Opportunity

The ETS (Enterprise Technology Services) Level 2 Service Operations Team Leader is responsible for overseeing the daily operations of the Level 2 Service Centre Team, managing the team, representing the team to other stakeholders, and helping to ensure that the team and its processes are constantly developing and improving. The Level 2 Service Operations Team Leader will work closely with other Leaders in the wider Service Operations Team to ensure that all ETS service teams are providing a consistent, standardised, and amazing support experience. The Level 2 Service Operations Team Leader will have effective communication and customer service skills and the ability to network and maintain relationships with other support teams.

Key duties & responsibilities:

• Manage and develop the Level 2 Service Centre Team to meet ETS customer service standards and standard operating procedures.
• Adhere to the Standard Operating Procedures and best practices set within Service Operations and ETS
• Develop and train the Level 2 Service Centre Team and facilitating the creation of support documentation to assist with managing incidents and requests.
• Facilitate regular team stand ups, weekly business meetings, CDPs, quarterly business planning sessions.
• Report on and monitor the Level 2 Service Centre Team’s performance, as per standard operating procedures.
• Recruiting, interviewing, onboarding, and performance management of Level 2 Service Centre Team members
• Identify skills gaps and training opportunities for Level 2 team.
• Scheduling and resourcing the Service Operations Team to meet customer demand.
• Trend analysis to detect continuous improvements, automation and shift left opportunities.
• Identify, raise, and assist with Major Incidents and Problems.
• Approve changes
• Review and respond to feedback both from end users and internally within ETS.
• Act as an escalation point within region for Service Operations.
• Provide metrics based on customer access channels to help us drive our preferred channels.
• Be capable of carrying out the Level 2 Service Desk Analyst responsibilities and step in to support when needed.
• Engage with other Service Operations Team Leaders across countries and regions to ensure a consistent service is provided across all ETS services.
• Engage with Project Management team to ensure the Level 2 team are kept up to date of any future projects.
• Engage with Product Management team to ensure the Level 2 team are kept up to date of any future projects.
• Be available outside of standard business hours to be able to collaborate as part of our global business.

We’d love to hear from you if you have...

• Minimum 5 years experience working within a technology support context
• Minimum 2 years experience working as a leader or manager within a technology support context
• Broad understanding of Flight Centre’s full technology offering
• Specific understanding of Hardware and PC Support and the Standard Operating Environment (SOE).
• Highly effective skills in communication and customer service with the ability to network and maintain relationships with other support teams
• Travel Industry experience would be desirable
• Has the ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team.
• A thorough understanding of the strategic vision for service operations and the ability to set the long-term direction of the team.
• An ability to balance and plan the short-term actions of the team.
• Knowledge and understanding of all relevant industry standards.
• Knowledge and understanding of best practices for service management.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders.
• An ability to advocate for resources, support, and appreciation for service operations.
• A complete understanding of the organisation’s business.
• An ability to think critically about systems and to make adjustments consistently as needed.
• The ability to manage time effectively while setting the tone of the team through modelling and leadership.

Are you ready to elevate your career in travel management? Apply with FCM today!

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.

• Oversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures.
• Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing.
• Train new hires on restaurant policies, customer service standards, and operational procedures to ensure a consistent dining experience.
• Monitor inventory levels of food supplies and kitchen materials, placing orders as necessary to avoid shortages or excess.
• Resolve customer complaints regarding food quality or service to maintain a positive dining experience and uphold the restaurant’s reputation.
• Enforce health and safety regulations, conducting regular inspections to ensure the dining area and kitchen comply with local laws and standards.
• Coordinate with the kitchen staff to manage the timing of meal preparation, ensuring food comes out simultaneously and at the correct temperature.
• Implement marketing and promotional strategies, such as special events or discounts, to attract new customers and retain regulars.

Staff Scheduling: Allocating shifts efficiently to match the restaurant’s operational demands during busy periods requires a detailed approach. It involves considering each staff member’s availability and expertise to ensure smooth operations, directly influencing customer satisfaction and team morale. Adjustments may need to be made on the fly to tackle unforeseen challenges or capitalize on sudden opportunities.

Inventory Management: Keeping stock levels in perfect balance to meet customer demand without excess is critical. Conducting regular audits, employing precise forecasting, and maintaining open lines of communication with suppliers and kitchen staff are necessary to adjust orders, optimize costs, and reduce waste.

Customer Service Excellence: Handling guest complaints and inquiries with promptness, empathy, and effective solutions can transform negative experiences into positive outcomes. Anticipating customer needs and providing personalized service that goes beyond expectations helps build loyalty, enhances the dining experience, and encourages repeat visits.

Conflict Resolution: Addressing disputes among staff or with customers while remaining calm and professional ensures the dining atmosphere stays enjoyable for everyone. Quick and diplomatic resolution of issues keeps the operational flow uninterrupted.

Sales Forecasting: Predicting guest numbers and spending patterns enables optimization of staffing and inventory, balancing operational efficiency with customer satisfaction. Adjusting marketing strategies and menu offerings in anticipation of demand drives revenue growth and improves the dining experience.

A Restaurant Floor Manager operates in a dynamic, fast-paced environment, primarily within the dining area and kitchen of a restaurant. Their workspace is the restaurant itself, where they oversee staff, manage customer service, and ensure the dining experience meets the establishment’s standards. They utilize various tools, from reservation software to communication devices, to coordinate activities on the floor.

Work hours for a floor manager can be long and often include evenings, weekends, and holidays, reflecting the restaurant’s operating hours. The dress code tends to be formal or semi-formal, aligning with the restaurant’s ambiance.

The social environment is highly interactive, involving constant communication with both staff and customers. This role demands a high level of emotional intelligence to manage the diverse needs and sometimes high-stress situations that can arise. Opportunities for professional development are present, with the potential for advancement to higher management positions or specialized roles within larger restaurant chains. Technology plays a significant role in streamlining operations, from scheduling to inventory management.

Despite the demanding hours, many find the work rewarding due to the direct impact on customer satisfaction and the camaraderie developed within the team.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Requirements and skills

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded

Looking for F&B Manager of at least 3 years and above, deploy to F&B outlets. Daily job scope includes overseeing daily operations, procurement of goods and inventory control management. Willing to learn and pick up basic cashiering skills. Possess good service attitude to handle customers orders, be able to PR with local and foreign customers to hone customers relationship and handle their requests. Possess good leadership skills to lead a team of 10 or more staffs. May be required to do overtime from time to time, when required to.

1. Can settle all government official documents and manpower issues, which includes basic wages calculations, apply foreign workers permit, settle local staffing problems.

2. Know or willing to learn the basic of making hot beverages.

3. Has to design and put up simple advertisements for empty food stalls.

4. Has to do sales report and set sales targets for staffs on a monthly basis.

5. Teach new staffs the correct language and educate new staffs on company's SOP.

6. Ensure public lavatories are kept and maintained in order, may be required to go hands on if shortage on manpower.

7. Able to handle customers' complaints or feedback and ensure corrections are put into actions.

8. Able to handle conflicts or disputes among staffs.

9. Procurement of goods by maintaing good communication and relationship with suppliers and keep check of inventories level on a daily basis.

Food court near Redhill.

We are looking for a Operations Supervisor / Assistance Manager :-

1. With minimum 2 years experience.

2. Leading / Supervising / a group of employee

3. Hiring / training new employee

4. Monitor and maintain stall inventory

5. Coordinate customer services

6. SGD $ 3800 - $4800

7. With Cashering, budgeting, cash flows / F& B Experience

8. Full timer, can work OT if necessary

We are looking for highly enthusiastics and energetic Area Manager to oversees multiple stores' performance to ensure smooth operation daily and assist with the overall growth and success of the Company. You will be accountable for the success of your individual store by managing the KPI highlighted below.

• Prior experience in managing multi-site F&B outlets
• Excellent interperonal & communication skills with excellent written & spoken English
• Ability to work as part of team in a fast paced, continually changing environment
• Ability to identify areas of improvement and to develop and implement process improvements and SOPs within the Operations team.
• Drive sales to hit monthly target set for the store
• Complete weekly store admin and reports and liaise with Operations and head office staffs
• Maintain stores cleanliness and vibe
• Able to work on weekend and public holidays

Your career path is only determined by your abilitiy, attitude and results. We strongly believe in being an individual in the work place and that attitudes are contagious! So make ours worth catching!

Interested candidates are invited to apply online with a comprehensive resume.

Job Description

• Industry/Organization Type: Manufacturing of Meat Products
• Position Title: Factory Manager
• Working Location: Nearest MRT – Admiralty/Sembawang
• Working Hours: Monday – Saturday, 7 am – 5 pm
• Salary Package: Up to $5,000 + Profit Sharing + Commission + AWS
• Duration: Permanent

Key Responsibilities

• Manage Daily Operations: Oversee the food production process to guarantee efficient and timely production.
• Quality Control: Implement stringent quality control measures to meet company and regulatory standards.
• Inventory Management: Ensure the availability of raw materials and minimize waste.
• Staff Supervision: Supervise and train staff, ensuring adherence to safety and production protocols.
• Process Optimization: Continuously enhance production processes for efficiency and quality.
• Regulatory Compliance: Ensure compliance with health, safety, and food safety regulations, including HACCP and other relevant standards.
• Equipment Maintenance: Manage maintenance and repair of production equipment to minimize downtime.
• Production Planning: Develop schedules to optimize resource utilization and meet demand.
• Cost Management: Control production costs and seek cost-saving measures.
• Problem Solving: Resolve production issues promptly to maintain quality.
• Supplier Coordination: Negotiate with suppliers for timely delivery of raw materials.
• Health and Safety: Maintain a safe work environment and conduct safety audits.
• Waste Management: Implement practices to reduce production waste and enhance sustainability.
• Record Keeping: Keep accurate records of production, inventory, and quality controls.
• Training Programs: Develop training for staff to boost skills and knowledge.
• Budget Management: Manage the production budget within approved limits.
• Customer Complaints: Address complaints and implement corrective actions.
• Technology Integration: Adopt new technologies to improve efficiency and quality.
• Performance Monitoring: Evaluate staff performance and provide necessary feedback.
• Emergency Response: Develop plans for production-related incidents to minimize operational impact.

APPLY NOW!!!

• With at least 3 years of Food Manufacturing/Production/Food & Beverage experience in a similar capacity.
• Extensive knowledge of Chinese cuisine and SFA standards.
• Willingness to work long hours and on holidays.
• Possession of a Basic Food Safety and Hygiene Certificate.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68607 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Summary

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in St Andrew’s Community Hospital.
• To oversee and be responsible for the communications and patients’ relations matters of St. Andrew's Community Hospital, through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• Diploma/Degree or training in public relations, communications and counselling.
• Preferably has relevant working experience in hospitality or public relations or caregiver support and counselling.
• Minimum 5 years relevant experience in a managerial role.
• Is independent, dependable, self-motivated, creative, warm, outgoing and has good interpersonal relationship skills.
• Is strong in public relations and client experience or in areas of support and counselling.
• Has good organisational ability, is resourceful and is able to carry out positive communications and rapport building to enhance patients' experience of the hospital services.
• Is mature in disposition, to be able to cope with changes and demanding situation.
• Is able to discern sensitive issues and offer reasonable guidance/suggestions to solve the problem or handle the situation.
• Is resilient, calm and exercise sound judgement so as to overcome a crisis situation and prevent/minimise any negative impact on the organisation's image and staff morale.

Work Location

• St Andrew's Community Hospital / 8 Simei Street 3, Singapore 529895

*GOV* Service Delivery Manager | Operations | EUCD

• Working arrangement: Hybrid working arrangements
• Working location: Central
• Salary Package: Up to $8,500 + AWS

Join our dynamic team and play a pivotal role in shaping the future of enterprise-level end-user computing services. You'll have the opportunity to lead innovative initiatives, drive standardization across desktop services, and enhance user satisfaction within a supportive and collaborative work environment.

Job Responsibilities

• Provide essential enterprise-level end-user computing services, ensuring high availability and reliability.
• Plan and execute new initiatives and enhancements that leverage innovative endpoint technologies to drive organizational efficiency and user satisfaction.
• Collaborate with team leaders and outsourced service providers to plan, manage, and deliver projects aimed at maintaining, enhancing, or developing new desktop services.
• Lead projects to standardize desktop services across the organization, reducing operational overhead and improving service delivery and user satisfaction.
• Supervise and maintain desktop services, ensuring alignment with organizational standards and service level agreements with outsourced providers.

Requirements

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services
• Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
• An adaptable and bold individual who dares to innovate and take smart risks

"By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of Managing Service Office and leading a small team
• Ordering Office Supplies
• Handling office Tenants and Vendors
• Handling Sales and Daily Operations
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Female working enviroment
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5k

Employment Type: Contract

We are seeking an experienced Service Delivery Manager who will be responsible for managing the ICT infrastructure aspects of various projects from initiation to implementation.

Key Responsibilities:

• Collaborate with stakeholders across the organization to understand business and application requirements, and design infrastructure solutions accordingly.
• Develop and manage budgets for infrastructure projects, ensuring cost-effective solutions and oversee maintenance contracts, negotiating terms with vendors to ensure value for money.
• Lead the planning, deployment, and support of application infrastructure, including Microsoft Windows, SQL Server clustering, and VMware virtualization (vSAN).
• Coordinate the integration of AWS and Azure Cloud services (IaaS, SaaS, PaaS) into the organization’s infrastructure.
• Ensure all infrastructure projects adhere to public/government standards
• Oversee daily operations and support for application infrastructure

Requirements:

• Degree/Diploma in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of relevant working experience in ICT infrastructure operations.
• Hands-on experience with AWS and Azure Cloud services, including IaaS, SaaS, and PaaS is an added advantage.
• Experience in public/government sector is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Inside Sales management

· Establish clear department goals & objectives (define KPIs)

· Monitor, manage and improve KPI Metrics (sales, quotation and order throughput times,

customer satisfaction, hit rate ...)

· Continuous improvement of processes, procedures & work instructions

· Ensure compliance with internal control system measures

· Recognize and organize procedural and policy gaps and fix them pro-actively

· Incorporate a 24-7 customer service attitude

· Measure and improve individual inside sales performance (responsiveness, accuracy, sales, & efficiency)

· Coordinate and manage interactions with other departments (i.e. IT, Accounting, Engineering, Product

Management, Business Development etc.)

· Coordinate priorities with Engineering and Operations

· Coordinate and manage interactions with other group companies (i.e. Headquarters, STAHL HMI, India, etc.)

· Manage implementation and refine pricing policies

Business Development process

· Manage the business generation process (quotations, follow up, technical support, sales leads ...) for the SEA ,

Australia and Japanese market

· Implement comprehensive quotation proposals (technical advantages - customer benefits)

· Manage communications with External Sales team

· Clearly define Customer requirements & goals at the beginning of quotation process (Secure Customer

answers to engineering basic project questions upfront) in coordination with the External Sales team.

· Develop “opportunity ownership mentality”

· Initiate and manage proactive selling activities (Target customers with low sales, new customers, new & key

product promotions ...)

· Manage price negotiations in line with applicable rules and regulations.

· Manage customer complaint log and issue corrective and preventive actions

· Obtain Customer feedback through surveys, meetings & teleconferences

· Establish business improvement ideas and lean management

Order handling process

· Monitor and deliver on deadlines when necessary.

· Manage and charge for change orders.

· Manage quick turnaround of errors, mistakes & customer requests.

· Handle and coordinate RMAs (Return Material Authorization’s).

Developing the team

· Coach & train Internal Sales team members on efficient processes and policies

· Build technically competent Internal Sales team (Product, Applications & Customer Value) through coaching

and training.

· Coach and train on selling skills (selling basics, cross selling, etc.)

· Coach and train on proactive and effective customer service that builds strong & lasting customer

relationships.

Education and/or Experience Requirements

· Bachelor of Science degree in Electrical/Electronic or Instrumentation Engineering or Technology/Bachelor of

Engineering / Bachelor of Arts Business Administration

· Minimum of (5) years’ experience with proven Customer Service track record.