Total 2,725 Manager food beverage service job vacancies in Singapore

SEEKING EXCEPTIONAL TALENT!

Elevate your career with our rapidly expanding restaurant group!

We are the proud operators of Altro Zafferano and Griglia Open Fire Italian Kitchen, two of Singapore's distinguished dining destinations. As we're opening a new restaurant, we're excited to offer our team even more opportunities for growth and advancement.

** ADVANTAGES OF JOINING OUR TEAM: **

• Continuous Learning & Career Growth: Engage in a fulfilling journey of skill refinement within an environment that encourages learning and provides tangible opportunities for career progression.
• Competitive Remuneration: Your hard work and dedication are valuable to us. Enjoy a competitive salary, innovative incentive programs, and an additional bonus for split-shifts alongside our standard straight-shift schedule.
• Balanced Work Schedule: Our 5-day work week with straight-shift schedules ensures you maintain harmony between your work and personal life.
• Employee Benefits: We care about your wellbeing. Take advantage of our medical benefits, staff meals, and night transportation claims (when applicable).
• Dynamic Workplace Culture: Thrive in our vibrant and innovative workplace culture. We foster a growth mindset and are committed to continual improvement.

Be part of our prestigious establishments and contribute to the exciting journey of our upcoming restaurant. Apply today, and let's ascend to new heights together!

Main Job Tasks and Responsibilities: -

- Replaces the Service Operations Manager in his absence.

- Assists the Manager in the preparation of staff schedules keeping in mind anticipated business, existing budget,

and standards of service.

- Assists the Manager to meet monthly financial objectives by forecasting requirements; scheduling expenditures;

analyzing variances; initiating corrective actions

- To have complete knowledge of local laws, customs, and company policy.

- Attends F&B and other meetings as required.

- Performs training to all staff members of the outlet and assists the Service Operations Manager in identifying and carrying out required training needs.

- Holds pre-meal and monthly communication meetings. Encourages

open communication within the department and a free exchange of ideas.

- Open and close areas ensuring all duties are complete and all are locked.

- Monitor all staff performance, appearance, and hygiene.

- Liaises with the Restaurant Chef in daily food delivery and presentation.

- Liaises with other departments ensuring communication and the resolution of problems.

- Monitor trends in practices by reviewing trade literature, networking with colleagues, and visiting competitors.

Inspects areas for cleanliness, proper storage of equipment, and supplies.

- Control of all menus, dessert menus, wine lists, and beverage menus in perfect condition.

- Control of all flower arrangements (if any), trolleys, and displays.

- Explanation of daily specials and menus in co-operation with the Chef.

- Performs a warm guest welcome and seating.

- Responsible for the following of the established quality standards as well as policies and procedures.

- Ensure adherence of all staff to safety, sanitation, and hygiene policies.

- Elaboration and control of duty rosters, planning of holidays, and control of the fixed working hours

- Responsible for the maintenance of the restaurant’s equipment (both operating and machines).

- Maintains constant communication with Engineering to ensure repairs are completed on a timely basis

- Observe service at all times. Become a part of the operation when necessary.

- Anticipate guest needs and resolve guest problems. Answers guest questions and complaints quickly and efficiently and determine if a more senior manager needs to be involved. Records complain

and action is taken.

- To carry out any reasonable task requested by the Management and/or resulting from the restaurant opening

and operating necessities.

Requirements:

- Minimum 3 to 5 years of experience in the F&B industry

- Preferably with 1-2 years of Management experience

- Ideally someone with experience in an Italian Restaurant

- Possess drive & passion to excel in the F&B industry

- Strong communication, problem-solving, motivational, and people skills

- Able to commit to the restaurant's peak period including weekends, the eve of, and public holidays

Interested candidates, please send your

resume by clicking ''Apply Now''.

We regret only shortlisted candidates will

be notified.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Ensuring restaurant staffs are hiring and retaining team members to help improve productivity and quality of the guest experience
• Business Management-Support the General Manager in managing food and labor costs to increase Restaurant profitability
• Manage the requirements for health and safety training across all outlets and ensure that all outlets are fully up to date on municipality requirements
• Drive performance and sales levels improvements for all restaurants
• Implement practices and procedures and consistently review operational standards with the aim of always improving speed and service quality
• Schedule staff hours and assign tasks for service
• Ensuring that the strictest standards of sanitation, food safety and cleanliness are practiced in every restaurant, by ever team member on a daily basis

Position Overview: We are seeking an experienced and motivated Sales Manager to lead the sales efforts of our house brand liquor, specializing in Chinese Baijiu. The ideal candidate will be responsible for driving sales growth, developing customer relationships, and coordinating logistics to ensure seamless delivery of products post-sale.

Key Responsibilities:

• Sales Strategy Development:Create and implement effective sales strategies to promote and sell our house brand Baijiu.
  Analyze market trends and customer needs to identify new business opportunities.
  
• Client Relationship Management:Build and maintain strong relationships with key clients, distributors, and retailers.
  Conduct presentations and tastings to educate clients about Baijiu and its unique qualities.
  
• Sales Performance Monitoring:Set and achieve sales targets, monitoring performance against goals.
  Prepare regular sales reports and forecasts for management.
  
• Logistics Coordination:Oversee logistics processes post-sale, ensuring timely delivery of products to clients.
  Collaborate with logistics and supply chain teams to manage inventory and distribution.
  
• Market Research:Stay informed about industry trends, competitor activities, and emerging markets.
  Gather and analyze customer feedback to refine sales approaches.
  
• Training and Development:Train and mentor sales team members on product knowledge and sales techniques.
  Foster a high-performance sales culture within the team.
  

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in sales management, preferably in the beverage or liquor industry.
• Strong knowledge of Chinese Baijiu and its market dynamics is highly desirable.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Strong organizational skills and ability to manage multiple tasks.

What We Offer:

• Competitive salary and commission structure.
• Opportunities for professional growth and development.
• A dynamic work environment with a passionate team.

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Description

The General Manager (GM) will be responsible for overseeing all business operations, setting strategic goals, and ensuring the country’s business objectives are achieved in alignment with the global/regional strategy.

This role involves managing teams across various functions such as sales, marketing, finance, HR, and operations, while fostering a culture of high performance and collaboration.

The GM will act as the key liaison between the local office and the headquarters, driving profitability, market growth, and operational excellence.

Key Responsibilities:

1. Strategic Leadership:

• Develop and execute the country’s business strategy in line with global/regional objectives.
• Identify growth opportunities and lead market entry strategies to expand the business.
• Set and monitor business performance against key financial and operational metrics.

2. Operational Management:

• Oversee day-to-day operations, ensuring efficiency and high performance in all departments (sales, marketing, finance, HR, operations,etc.).
• Implement and monitor business processes to ensure high quality, efficiency, and risk management.
• Ensure compliance with all local regulations, standards, and policies.

3. Team Leadership & Development:

• Lead, mentor, and motivate a multidisciplinary team to drive performance.
• Foster a positive and collaborative company culture, encouraging continuous improvement and innovation.
• Develop succession plans and ensure the continuous development of talent within the organization.

4. Financial Performance:

• Drive the P&L performance of the business, ensuring targets for revenue, profitability, and growth are met or exceeded.
• Oversee budgeting, financial forecasting, and reporting to ensure sound financial management.
• Optimize resource allocation to maximize return on investment.

5. Stakeholder Management:

• Act as the primary point of contact for external stakeholders, including customers, partners, suppliers, and government bodies.
• Build and maintain strong relationships with key customers and business partners.
• Report regularly to headquarters or regional office on business performance, challenges, and opportunities.

6. Business Development & Sales:

• Develop and implement strategies to drive business growth, increase market share, and build brand presence.
• Lead high-level negotiations with key clients and strategic partners.
• Collaborate with the sales team to establish pricing strategies and ensure customer satisfaction.

7. Compliance & Risk Management:

• Ensure that the business operates within the legal and regulatory frameworks of the country.
• Identify risks and develop mitigation strategies to protect the business.
• Ensure adherence to company policies and procedures at all levels.

Job Requirements

• Bachelor’s degree.
• 10+ years of experience in a senior leadership role, preferably in a multinational company.
• Strong experience in business management, financial oversight, and P&L responsibility.
• Proven track record in driving business growth and profitability.
• Deep understanding of the local market, regulatory landscape, and competitive dynamics.
• Excellent leadership, communication, and interpersonal skills.

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

Job Responsibilities

• Lobby presence will be a key task. Main duties include greeting and escorting guests patronizing our hotel
• Monitor expected bookings, ensure guests are being welcomed and greeted in an appropriate manner
• Provide flawless, upscale, professional and high class guest service experiences for guest throughout their stay
• Analyze customer feedback and providing strategic direction to continuously improve overall guest positive rating
• Establish a rapport with guests, maintaining good relationship and handle all guest feedback, requests and enquiries
• Liase with operation team including receptionist, concierge, housekeping and F&B service staff to provide an overall comfortable guest experience
• Coordinate with pre-arrival team and send pre-arrival emails and to ensure that guests preferences/request are met
• Maintain a high standard of personal appearance and grooming at all times in line with the hotel’s grooming standards/guidelines
• Well informed of hotel facilities and be able to answer all guest inquiries
• Develop and maintain close business contact with in-house guests and to provide personalised service whenever possible
• Resolve all guest feedback and ensure guest satisfaction prior to departure

Job Requirements

• Understanding of hotel management best practices
• Hands on experience with Hotel Opera System
• Ability to work flexible hours including on weekends and public holidays
• Strong sense of responsibilities and always portray a professional image
• Customer service driven with outstanding communication and active listening skill
• Ability to multitask and resolve guest constructive feedback

Work Location: Ang Mo Kio

Responsibilities:

• Work closely with the Project Manager to ensure that the project milestones are met
• Work closely with Pre-sales team to review design, scope and effort estimation for new opportunities
• Lead a team in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.

Requirements:

• 10 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred and may be required depending on the role.
• Experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Proficient in cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of cloud architecture principles, including compute, storage, networking, and security concepts.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Experience in leading a team of technical resources
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

The Service Manager is responsible for enhancing the customer experience for VVIP clients by fostering strong service relationships and acting as the single point of contact for escalated operational issues.

Key responsibilities include overseeing day-to-day fault management for critical incidents, providing regular updates, and ensuring timely resolutions.

The Service Manager will manage the planned maintenance cycle for critical customer services and ensure service performance aligns with contractual agreements.

The Service Manager will conduct monthly network performance reviews, which involve discussing previous meeting minutes, presenting network availability reports, and developing improvement plans for prolonged outages and recurring issues.

The role requires a proactive approach to managing service levels and continuous improvement in service delivery.

• To achieve a high standard of customer service and retaining the customer-base with a stabilized customer network.
• To achieve a “Good and Excellent” survey score for the customer survey via CE customer survey and CSat customer survey.
• Conduct the network performance review with customer(s) monthly and to ensure that the performance of services to customer as agreed in the contract meet the service level agreement.
• Improvements in the service availability (%) and reduction in fault tickets through implementation of service improvement plans; and improvement in subsequent survey score.
• Overseeing the entire planned maintenance cycle for customer’s critical services by coordinate approval for maintenance work and notification

Skills for Success:

• Bachelor’s degree in information technology, Telecommunications, Business Management, or a related field.
• Relevant certifications in service management (e.g., ITIL) are a plus.
• Minimum of 5 years of experience in service management, customer service, or account management, preferably in a telecommunications or IT environment.
• Strong understanding of network management, fault management processes, and service level agreements (SLAs).
• Familiarity with network performance monitoring tools and reporting metrics.

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The Service Team Leader (Stewarding) is responsible for supervising the Stewards and assists the Chief Steward in ensuring the smooth and efficient operation of the Stewarding Department.

• Assist the manager in carrying out his function of efficiently administering and organizing the stewarding department.
• Lead and supervise a shift that includes inspecting kitchen areas, washing areas, and garbage disposal area.
• Ensure that there are enough supplies of chinaware, glassware, silverware and kitchen ware for daily usage.
• Establish par stock and supervise inventory taking of all chinaware, glassware, silverware and kitchen utensils.
• Investigate and report any breakages or theft.
• Report any hazards in the kitchen areas.
• Prepare the duty roster for all stewards.
• Ensure a high standard of hygiene in the kitchen areas.
• Liaise with pest specialist in solving pest problems in the Hotel.

We are looking for a self-motivated with excellent interpersonal and communication skills. You should have the ability to adapt to ever changing requirements and needs of customers. If you have at least three years of stewarding experience, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

We are seeking an experienced and dynamic Senior Service Delivery Manager to join our team. The ideal candidate will have 8-10 years of relevant experience in managing service delivery, field service management, and handling projects in the IT industry. The Senior Service Delivery Manager will play a crucial role in ensuring the successful delivery of services and projects, maintaining high customer satisfaction, and driving continuous improvement.

Key Responsibilities:

1. Service Delivery Management

- Oversee the end-to-end service delivery process, ensuring all services meet the required standards and SLAs.

- Monitor service performance and implement improvements to enhance efficiency and effectiveness.

- Act as the primary point of contact for customers, addressing their needs and resolving issues promptly.

2. Field Service Management:

- Manage field service operations, ensuring timely and effective resolution of on-site issues.

- Coordinate with field service teams to ensure optimal resource allocation and utilization.

- Develop and maintain field service policies and procedures.

3. Project Management:

- Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.

- Develop project plans, define project scope, and allocate resources effectively.

- Monitor project progress, identify risks, and implement mitigation strategies.

4. Stakeholder Management:

- Build and maintain strong relationships with clients, understanding their business needs and objectives.

- Communicate project and service delivery updates to stakeholders regularly.

- Collaborate with internal teams to align service delivery and project outcomes with customer expectations.

5. Vendor Management

- Oversee the maintenance and support provided by third-party vendors to ensure service continuity.

- Manage relationships with vendors and third-party service providers.

- Negotiate contracts and ensure vendors meet performance standards and deliverables.

- Conduct regular performance reviews and manage vendor-related issues promptly.

6. Process Improvement:

- Continuously evaluate and improve service delivery processes to enhance customer satisfaction and operational efficiency.

- Implement best practices and innovative solutions to drive process optimization.

7. Requirements:

- Ensure compliance with industry standards and best practices, including ITIL.

- Maintain relevant certifications and promote continuous learning within the team.

8. Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 8-10 years of experience in service delivery, field service management, project management, and vendor management.

- ITIL certification is required.

- Experience with cloud technologies, including AWS and Azure.

- Cloud certification (AWS/Azure) is required.

- Experience with ITSM tools such as ServiceNow and Jira.

- PMP certification is a plus.

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Proven ability to manage multiple projects and deliver high-quality results under tight deadlines.

- Proficiency in English and Mandarin as to effectively communicate with mandarin speaking clients and stakeholders.

- Only Singaporeans/SPR due to security clearance requirements

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Interested candidate please share your updated copy of resume at [email protected]

( For fast response please drop message at whatsapp number- +65 96310776 )

Requirement

• Candidates must have least 10 years’ experience in Production support in a banking environment.
• Candidates must have exposure to technical requirements analysis, planning, configuration management, and hands-on technical skills.
• Knowledge of ITIL concepts.
• Ability to analyse problems, provide short term, and long term solutions.
• Knowledge of SRE methodology for incident respond, application observability implementation.

Responsbilities

• Manage operating model to ensure support levels and effort sharing of operational tasks (e.g. monitoring of service availability and performance) with 1st and 2nd Level Support
• Execute required audits, controls (e.g. access rights), annual risk assessment in order to identify operational IT risks and manage related risk mitigations and actions. Manage IT Security process (e.g. firewalls) for service
• Managing the L2 Support for the day-to-day incidents/service requests and problems in the IT environment.
• Ensuring all SLAs defined for Production Support are met.
• Reviews and performs risk-assessment of operational changes affecting the owned IT-Service including the post-implementation review of the changes.
• Adjusts and approves release plans with the Application Responsible, ensuring all SLAs defined for Production Support are met. Identify hotspots and areas for continuous improvement.
• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations.
• Identifies and monitors operational risks of an IT-Operation Service according to Risk Management.
• Support DR/BCP activities in assigned application areas and ensure smooth and seamless completion of activity within regulatory guidelines.

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Ashwani - R. No: R1114530
__________________________________________________

Helius Technologies Pte Ltd (Licence No: 11C3373)

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

Role:

Warehouse Picking Line Leader (FMCG Food / Cold Room)

• Singapore Based (Boon Lay)
• 5.5 Days work per week (Monday to Friday: 9:00 AM - 6:00 PM or 10:00 AM - 7:00 PM, Saturday: 9:00 AM - 1:00 PM)
• Salary: Basic $2500 to $3500 + cold room allowance $100 + AWS + VB (depends on performance)
• At least 1 year of experience in the warehouse department + Basic knowledge of food hygiene and food safety
• Career Progression Opportunities

Job scope

Deploy work based on real-time conditions.

Must report any shortage of goods to the Room in charge or Warehouse Executive.

Follow up on work progress to complete daily work.

Report machine/equipment anomalies to the maintenance team.

Report to warehouse supervisor when observers are not fit for work.

Ensuring team members can complete their daily work.

Supervising team member discipline.

Supervising team members to ensure picking accuracy.

Ensuring team members follow standard operating procedures (SOPs) diligently.

Ensuring team members complete checklists.

Ensuring team members check equipment/machines for abnormalities.

Notify QA or supervisor when raw material quality issues are identified.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

The Assistant Warehouse Manager is responsible for overseeing receiving, warehousing and distribution operations, ensuring efficient storage, handling, and distribution of goods.

This role requires the implementation of operational policies and procedures, implementation security operations and ensure the safety usage of warehouse equipment. The incumbent will act as a safety officer for the company.

Job Duties:

• Oversee the daily operations of the warehouse, including receiving, storage, picking, packing, and shipping.
• Ensure that all warehouse activities are carried out in accordance with safety, quality, and efficiency standards.
• Maintaining documentation and keeping accurate records of warehouse activities.
• Ensuring effective and safe use of warehouse equipment.
• Ensuring safety of staff.
• Lead, motivate, and manage a team of warehouse staff, including hiring, training, and performance evaluation.
• Foster a positive and collaborative work environment to enhance team productivity and morale.
• Assisting with deliveries where require.
• Any other ad-hoc duties as assigned.

Job requirements:

• Minimum a Degree in Supply Chain Management, Logistics or a related field.
• Minimum of 5 years of experience in warehouse management or a similar role.
• Must be able to speak and understand Japanese due to job nature (liaise with management)
• Possess with forklift license.
• Possess with Class 3 driving license.
• Strong leadership and team management skills.
• Strong communication and interpersonal skills.
• Proficiency in warehouse management systems (WMS) and other relevant software.
• Good understanding of inventory control and logistics principles.
• Location: Tanjong Penjuru

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g-dPh3nP

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g-dPh3nP (EA: 94C3609/ R1219669)

• Oversee FP&A team to ensure timely and accurate data is updated and maintained
• Lead FP&A team in completing and analysing company’s financial, such as P&L Analysis, cost variance analysis and budget vs. actual performance analysis
• Perform financial analysis/modelling, such as cash flow forecast, project evaluations, cost benefit calculations, and investment appraisals.
• Using Microsoft Excel to build financial models for strategic scenario analysis.
• Participate in cross-functional projects to drive process improvements and cost efficiencies.
• Ensure compliance with internal financial policies and procedures.
• Assist in the identification and management of financial risks within the business.
• Support internal and external audit processes as needed.
• Identify opportunities for process improvements in the FP&A function and work with the team to implement changes.
• Support management during ad hoc projects and other required activities.

Requirements:

• Preferably 3 years of FP&A experience preferably in F&B industry
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast management.
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards

Requirements:

• Preferably 3 years of Operations Management experience in F&B industry
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Benefits:

• Competitive Salary Package: Earn up to $3,000 basic per month, plus monthly incentives and a variable bonus.
• Career Growth Opportunities: Robust training programs with clear pathways for career advancement.
• Comprehensive Benefits: Enjoy a full range of benefits, including staff meals, uniform provision, insurance coverage, and leave entitlements.
• Inclusive Work Environment: Welcoming candidates of all backgrounds, including those part of the Yellow Ribbon Project.
• Attractive Joining Bonus: Receive a $600 joining bonus—$300 after passing probation and $300 upon completing one year.

Job Description:

As an Assistant Manager, you will lead and manage the daily operations of your assigned outlet. Your role is crucial in driving the outlet's business performance by overseeing financial management, ensuring compliance with food safety standards, and delivering exceptional customer service. You will also play a key role in people management, from recruiting and training staff to developing a motivated and high-performing team. Your leadership will ensure the smooth operation of the restaurant and the satisfaction of both customers and employees.

Roles & Responsibilities:

• Operational Excellence: Manage the daily operations to ensure the outlet meets standards in food quality, service, and cleanliness.
• Financial Management: Oversee and control sales, labor, food, and packaging costs to ensure the outlet meets its financial goals.
• Team Leadership: Train, and develop staff, ensuring a motivated and performance-driven team.
• Customer Satisfaction: Handle customer feedback and complaints professionally and ensure issues are resolved in a timely manner.
• Reporting: Prepare and submit monthly management reports, providing insights into operational performance and identifying areas for improvement.

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Project Manager (Infrastructure, Security)/ Customer Service Management

Job Description & Requirements

Our esteem client is looking for an Project Manager (Infrastructure, Security)/ Customer Service Management

The Project Manager (Infrastructure, Security)/ Customer Service Management must be trained and certified. He/ She must be able to deliver CyberSecurity Projects. The incumbent must be good in managing CyberSecurity Project Planning, Design and Implementation. Prior experience in managing stakeholders and experience in providing consultancy.

Responsibilities:

• Strong in handling IT CyberSecurity Project Management.
• Involved in IT Security Project Design, Planning and Implementation.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Handle Project Planning, Scheduling, Delivery and Execution
• Involved in Service Delivery Management.

Requirements:

• Demostrated strong IT Enterprise Project Management experience.
• Proficient in IT Infrastructure Services, Cybersecurity Solutions, Cloud Computing and Systems Integration.
• Experience in managing deployment of IT infrastructure, such as systems & networks and CyberSecurity Solutions.
• Experiences in major IT infrastructure & cybersecurity system updates, upgrades, OS hardening and migrations
• Good in Project Planning, Design, Implementation, Scheduling and P&L.
• Good technical skills in IT Infrastructure, CyberSecurity and IT systems.
• Experience in handling IT Project Management
• Demonstrated Project Management methodologies.
• Good in Vendor and Client Management.
• Demonstrated experience in handling Project Life Cycle.
• Min. 5 years of managing IT CyberSecurity Project Management experience.
• Possess CITPM or PMP certified
• Possess CyberSecurity Certifications.
• Good Degree in Computer Science/Computer Engineering.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

We regret only shortlisted candidate would be contacted.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)