Total 26,368 food beverage service job vacancies in Singapore

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service/Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Responsibilities:

• Reports to the team lead and contact centre manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Requirement:

• Min O level education
• 1 year exp in Customer Service / Call Centre will be added advantages
• Possess excellent customer service, communication and interpersonal skills

Interested candidates please forward a detailed resume and email to [email protected]

Consultant : Daniel Lee / EA Personnel No : R1989151

The Opportunity:

1. Permanent Role | West/East
2. Working hours: 44 hours per week
3. 5.5 days work week (alternate Sat)
4. Basic up to S$2,500 + OT pay (OT volume depends on role)

Adecco is partnering with various third-party logistic companies that are handling retail & fashion, cleaning appliances, fast moving consumer goods, semiconductor goods etc. They are looking for a Customer Service Coordinator to join their team. You will be assisting with the shipping documents and handling customers' enquiries.

The Job:

• Provide customer service support through phone and email channels.
• Prepare shipping documents and handle import/export documentation.
• Monitor shipments to ensure timely delivery.
• Process invoices promptly and accurately.

The Talent:

• At least 1year(s) working experience in the related field
• Team Player, positive and willing to learn attitude
• Able to commit OT as and when required

Next Steps:

• Apply through this application or send your resume to wa.me/6596317519 or can email to [email protected] in MS Word Copy.
• Only shortlisted candidates will be notified.

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905

We are looking for passionate individuals to join our Rockin’ Family! ☕

We Offer:

• 5 Days Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• Medical Benefits
• Birthday Benefit
• Staff Discount
• Staff Meal
• Great Career Progression
• Fun-loving Work Environment
• Various Locations (https://www.rockymaster.com.sg/outlet-locator)

Job Description

1. To perform kitchen and bar stations in compliance with the Company’s Standard Operating Procedures (SOP)

2. To perform counter station in compliance with the Company’s Standard Operating Procedure (SOP), to perform cashiering function and suggestive selling on outlet specialties, promotion items to customers.

3. Practice proper usage and cleanliness of all outlet tools & equipment and in compliance with statutory safety requirements

4. Practice good housekeeping, and to ensure cleanliness & tidiness of premises including toilet (if any), including clearing the garbage bags from the rubbish bins

5. Comply with NEA requirements over personal & food hygiene and safety

6. Practice proper usage and storage of all food and beverage items so that quality is well-maintained

7. Assist in inventory management

8. Any other ad-hoc task as and when assigned by the superior

We are looking for passionate individuals to join our company

Our offer:

For more details: O'Coffee Club - Our Story (ocoffeeclub.com)

——————————

✨Staff benefits✨

• 5 Days Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• Medical Benefits
• Birthday Benefit
• Staff Discount
• Staff Meal
• Great Career Progression
• Fun-loving Work Environment
• Various Locations

Responsibilities:

• Responsible for smooth daily operations in café
• Preparation of high quality beverages according to menu
• Light kitchen duties and preparation work
• Provide good customer service
• Basic housekeeping

Requirements:

• Passion for service and F&B industry
• Positive work attitude and a team player

Quality Products And Superior Customer Service

• Provide quality and fresh products as per Standard Operating Procedures. (SOP)
• Prepare products according to Standard Operating Procedures. (SOP)
• Present menu, promote café’s specials, take & serve orders
• Attend and respond to guests needs promptly, pleasantly & professionally. Check regularly for additional orders or requests.
• Prepare various drinks/beverages according to Company SOP without supervision
• Up-sell seasonal offers or encourage guests to place additional orders.
• Resolve customer’s complaints and conduct service recovery. Submit incident report.
• Authorised to do service recovery by giving discounts or complimentary cakes or drinks when necessary.

Clean & Comfortable Environment

• Promptly remove cutleries and dishes when guests have finished the course.
• Clear & wipe table, adjust chairs, re-set table. To perform general housekeeping and cleaning duties to ensure cleanliness at all time.

Daily Operational tasks

• Conduct appropriate briefing to team on current promotions and target of the day.
• Ensure all preparation and service sequence in accordance to SOP.
• Handle daily incoming stock and perform checks to ensure no discrepancy.
• Check daily stocks level and ordering.
• Responsible for inter-store stocks transfer.
• Handle and update stock inventory on a daily basis.
• Responsible for month end stock count.
• Handle repair and maintenance report and coordinate with relevant support centre team member on any maintenance issues.
• Ensure product display are up to expectations and standards.
• Handling general paperwork which include petty cash claim, part-time payroll, overtime claims and sales reports.
• Authorised to issue warning letters to team members for diciplinary issues.
• Propose promotion for staffs’ career progression.
• Overall responsible in achieving the monthly sales target set for the store
• Set Par-level for store.
• Conduct interview for walk in candidates (Part-timers to Shift Manager.)
• Plan weekly roster based on labour matrix.
• Provide suggestions for LSM and to increase store revenue.

Supervision & Training of staff

• Manage staff and provide them with relevant information and feedback.
• Train new team members (CSA, Supervisor, Shift Manager & Assistant Store Manager) according to Standard Operating Procedures (SOP).
• Assign daily duties to team members.
• Authorised to arrange relief staff to other stores should the need arise.
• Conduct annual appraisal for store team members.

P&L Accountabiltiy

· Responsible in meeting the daily sales target through upselling.

• Play a part in minimizing expenses such as utilities, printing & usage of stationery, repair and maintenance.
• Responsible in reducing food and drinks wastage by repeating orders and through proper handling.
• Responsible for direct costs. To ensure that they placed the orders correctly and according to par level.
• Responsible for salaries and related expenses by planning team members’ roster effectively to reduce labour costs.
• Monitor team member’s transport expenses.
• Manage and control petty cash expenses.

Any other duties and responsibilities as assigned by Management.

Build a career with confidence.

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a seasoned professional in Customer Service who works independently, resolving complex customer inquiries. This role maintains databases, makes recommendations to management for customer issue prevention and the sales team to identify sales opportunities. Makes updates to procedures to ensure the improvement of Customer Service processes.

Key Responsibilities

• Works, independently, to confer with customers who contacts the organization by telephone or electronically, provides scripted information about organization products or services, discusses customer accounts, and obtains or addresses customer complaints. Provides ability to deviate from the script to address moderately complex inquiries.
• Responds independently, to call or email customers to provide follow up on difficult to moderately complex inquiries.
• Works on documentation and solves difficult to moderately complex customer issues/requests/complaints in accordance to established procedures, and when required, redirects queries to appropriate department or personnel.
• Obtains and collects feedback from product development and service departments to confirm the most appropriate sources of materials and secondary sources of information that can be recommended to customers to answer their questions.
• Assists in the maintenance of databases containing information on customer interactions and transactions to facilitate future needs in data collection and consolidation.
• Confers, when required, with production, sales, shipping, warehouse, or other personnel to expedite or trace shipments.
• Promotes, when required, sells a variety of products/services to ensure business targets are met.
• Provides, when required, after-sales support for various client contracts.

Requirements

We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve customers issues with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.

As a minimum you must have:

• Intermediate or better skill level with MS Word, Excel, Outlook, and an aptitude for learning software productivity applications quickly.
• Excellent written, oral, and reading comprehension / communication skills to both communicate effectively with customers and document cases.
• Experience and references in a customer service position.
• Has initiative and takes ownership to follow through and resolve customer’s issues.
• Enjoys an action oriented hands-on growth environment
• English Fluency in speaking and writing is essential as business requirements to work with customers and document cases

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Deliver excellent customer service experiences, assist in inquiries and requests in a timely and professional manner
Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests
Contribute ideas to better serve the customers and improve efficiency and productivity
Involve in service quality initiatives to facilitate service culture development in BELLS
Handle collection of payments and all centre related administrative duties
Requirements:

Minimum GCE N/O level or equivalent
At least 1 year(s) of relevant experience preferably
Willing to work on weekends (Shift work required)
Dynamic individual with service aptitude, passion for service delivery and a proactive approach
Strong written and oral communication skills, analytical, administrative and interpersonal skills
A strong team player with positive work attitude and committed to work duties to maintain and exceed the expected service level where required
Ability to function effectively and multi-task in a fast-pace, dynamic environment
Willing to broaden and develop individual's skill sets and competencies to align with organisation's goals to adapt to transitions and disruptions

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.That’s where you come in.

As a Senior Service Designer - Player Support professional, you’ll be a key player in our Service Transformation team, tackling complex challenges to deliver a seamless player experience. You’ll design solutions that enable Riot’s Player Support to consistently exceed player expectations across all touchpoints with our player-support product, UX, policies, and operations. The Service Transformation team is on a mission to uncover transformative insights and opportunities to champion unforgettable service experiences that leave players deeply satisfied. We are the incubators of service design and experience for Riot’s strategic priorities. In this global role, you will:

• Collaborate closely with the Head of Service Transformation, Player Support (PS) leadership, and cross-functional teams across regions to identify and prioritize service design and improvement opportunities.
• Lead the design and implementation of service blueprints that map the entire player support journey, ensuring a seamless and positive experience across all touchpoints.
• Manage a project portfolio focused on service design and improvement initiatives, leveraging data insights to guide the process from concept to execution.
• Advocate for and integrate player/community feedback and experience metrics into service design decisions, ensuring continuous improvement in client/service usability, satisfaction, and loyalty.
• Partner with data analysts to translate CSat / SaSI markers into actionable insights for operational improvements.
• Proactively identify potential issues and events that could impact the player experience, working with teams to develop preventative measures and refine policies and processes.
• Design and implement impactful player support policies.
• Collaborate with PS leadership and cross-functional teams to develop and execute end-to-end service design strategies across all games and markets.
• Inform, consult, and contribute to the development and execution of player retention strategies.
• Confidently present your work, proposals, and research findings to senior stakeholders, effectively communicating your ideas and recommendations.

Required Qualifications:

• 8+ years of experience in a fast-paced, project-based environment with a proven track record of service design and service experience delivery.
• 5+ years of direct experience within customer service operations, customer experience design, or UX design.
• Demonstrated experience in owning and leading CX, UX & service improvement projects through the entire lifecycle.
• Proficiency in a variety of management tools, including Google Suite (or MS Office), Miro and/or Jira, Scrum, and Kanban methodologies.
• A passion for ensuring exceptional player experiences and a strong desire to deliver results.
• Excellent written, verbal, and visual communication skills with the ability to negotiate and resolve conflicts effectively.
• A highly proactive and results-oriented individual with a strong sense of ownership and the ability to work with minimal supervision.
• A proven ability to lead and influence teams to deliver high-quality work.
• Exceptional time management, resource management, prioritization, and problem-solving skills.
• The ability to effectively analyze data to understand operational performance.
• Willingness and capacity to travel up to 20%.
• A strong technical curiosity and a commitment to continuous learning in technology, tools, and methodologies.
• A Bachelor’s degree (BA/BS) or equivalent practical experience.

Desired Qualifications:

• Experience designing and improving work systems for both individual and multiple teams.
• Previous experience working within a Customer Service Operations environment.
• A history of success in a product support or customer support management role.
• Knowledge of Zendesk or equivalent CRM systems, including configuration and limitations.

Job Description:

• Manage the operation of service department to achieve target sales revenue generation by maintaining service department efficiently.
• Monitor all service enquiries and procedures to ensure completion of all clients’ requirements.
• Prepare all reports regarding service department, ensure reports to error free and submit it to management as per company policy.
• Administer check lists, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures.
• Provide technical advice and schedule maintenance for service department.
• Implements and maintains a service marketing program.

Job Requirement:

• Good interpersonal and communication skill
• With related experience in managerial role
• Ability to coordinate in paperwork / reporting preparation
• Ability to cross sell company products and services
• Good technical skill in maintenance and servicing

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working location: Near to Buangkok mrt
Working hours: Shift work(2 shifts, 8 hours/shift); 8:30am – 4:30pm // 2:30pm – 10:30pm
Salary: $2600 - $2900

Youth Work Associate will be working with the youths staying in an institutional facility, which focus on community rehabilitation.

Responsibilities:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
• Support the shift during emergency.
• Deliver Trauma-informed practices in daily interactions.
• Ensure safety and security of premises, include perform body & property check, carry out security patrols, dormitory checks, and conduct urine test (when necessary)
• Manage and provide care for the daily living needs of the residents in the Hostel.
• Plan and conduct engagement activities in educational and recreational programmes for the residents
• Able to develop positive relationship with the residents.
• Facilitate proactive and restorative circles (attain competence)
• Involve in admission process.
• Involve in taskforce, to assist and execute tasks required from the taskforce.

Requirements:

• Diploma with 2 years working experiences.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Responsibilities:

• Assist in the performance of clinical and laboratory procedures.
• Provide receptionist duties at front counter
• Prepare and dispense medications
• Ensure accuracy of clinical data entry into computer system
• Prepare submission for corporate claims
• Handle all transactions include payments and ensure proper documentation
• Perform basic assessment for patient
• Prompt for low stock medications and supplies
• Arrange/Booking appointment for patients for follow-up treatment and vaccination
• Assist doctors with chaperoning and conduct minor procedures, swab procedure
• Daily e-submission of Managed Care claims for different insurance schemes
• Maintenance of the physical facility of the clinic
• Perform data entry and closure of daily settlement
• Maintain filing system, coordinate appointments and other admin duties
• Rendering assistance during nebulizer use, perform First-aid and triage patients.
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:

• Min GCE “N”/”O” level and above
• Able to work in fast paced environment
• Those without related experience are welcome to apply
• Team Player and Good communication skill
• Those with more experiences may consider for Senior Position

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD MEDICAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• Computer literacy eg: proficient in MS Word & Excel etc

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

New Shan Travel is looking for an individual to fill in the position of Officer/ Executive, Leisure & Travel. You will work in a close-knit team with like-minded individuals and be reporting directly to the General Manager, Leisure & Travel.

In New Shan, we believe employees are the contributors in a long-running organization therefore we value each and every employee. Also, we cultivate and encourage a fun and lively environment for staff to be energetic and productive.

If you love interacting with people and have excellent communication skills, you might be the one we are looking for!

Summary of Responsibilities

• Handle travel enquiries from phone calls, email, social media etc.
• Attend to walk-in customers.
• Issue travel documents, follow up with post-sales servicing etc.
• Tour leading opportunity.
• Participate in road-shows & travel fairs occasionally.
• Any other job as may be assigned.

Job Requirements:

• Min GCE O level.
• Bilingual.
• Friendly disposition, sales and service-oriented.
• Computer literate.
• Meticulous and proactive.
• Relevant working experience in the travel industry will be an advantage.
• Able to work 5.5 days work week (Alternate Saturday)

Interested candidates are invited to apply online with a comprehensive resume or forward your resume to [email protected]

As this is a sales role, commissions will depend on performance.

We regret that only shortlisted applicants will be notified.

Job Responsibilities

• Fully utilize in-house system to perform cost in and cost approval for shipments includes air freight, logistics and trucking shipments
• Arrange, handle & organize air import shipments to ensure on-time delivery to customers
• Liaising with External and Internal Stakeholders for shipment status and handling
• Attend to customers' requests for flight information, cargo and delivery status, permit, invoice, etc.
• Arrange custom clearance and declare permits
• Arrange pickup/delivery to the consignee’s premises
• Process and issue billing to customers
• Other assignment assigned by the management

Job Requirements

• Possess Diploma in Logistics/Supply Chain Management or equivalent
• Preferably with at least 1 year of experience in Freight Forwarding with the understanding of incoterms will be an advantage

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8124 8100 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106909 | Fiona Jayne Yong Yee Wen

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Passion for the high-end environment.
• Assist customers through various delivery channels (via phone, email, and web requests) to meet or exceed client objectives of utilization, brand recognition, and customer loyalty.
• Utilize a variety of resources including search engines, websites and internal resources to research customer requests with the goal of delivering valuable solutions.
• Utilize multiple complex systems to accurately document and research customer information.
• Provide meaningful and relevant insight to customers regarding the services that can provide for them.
• Gather client and partner feedback to enhance ad products and the customer experience.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 1 year of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Client-centricity, positive mindset, flexibility, adaptability to changes, and strong teamwork are expected qualities.
• Interest in the fashion industry would be an added advantage.
• Excellent verbal and written communication skills in English and the language of the supporting market.
• Comfortable working with computers and multiple systems.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Workplace location: Yishun

Job Duties:

· Responds to customer inquiries, acts as liaison with other internal business groups.

· Responsible for scheduling Onsite Field Service Engineers and Authorized Service Providers (ASP) to install, repair or maintain and other applicable instruments.

· Works closely with Sales and Support Organizations, Customer Operations Center, Support Parts Logistics and Authorized Support Providers to ensure timely delivery of services to our customers.

· Provides administrative support for the Service Contact Center, including call management, document creation and office automation.

· Works in strong partnership with Technical Remote Support Engineers and has direct responsibility of meeting contractual response times on all assigned tasks.

· Provides substitute support to the scheduling team in handling customer facing issues, when necessary.

- Other administrative duties as assigned

Job Requirements:

· Diploma or degree holder with 1-2 years relevant experience . Ability to manage a highly pressurized and demanding multitasking environment on a daily basis, responding to sudden changes of priority and to management escalations with immediate solutions.

· Strong planning and organization skills.

· Knowledge of Microsoft Office Suite and relevant SAP modules.

· Effective communication skills – verbal, written and listening (English).

· Ability to work independently and without direct supervision.

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Position: Service Engineer

Salary: $2,500 - $3,000 + AWS + Variable Bonus
Location: West Region
Working Days: Monday to Friday

Working Hours: 0830am – 1730pm

Responsibilities:

• Service and calibration of spectrophotometers, colour reader, illuminance meter, light meter.
• Performs calibration, repair, and maintenance service work requested in accordance with Japan factory standards.
• Adjusts, aligns, replaces and/ or repairs equipment and components following equipment manuals and drawings and using soldering tools.
• Monitor repair cases and ensure that all repair cases to be complete in Turn around-time as per factory guidelines.
• Maintain stock spare parts as per company guidelines, ensuring monthly stock count and facilitating yearly audit.

Requirements:

• Possess a Diploma/ Higher Nitec in Electrical & Electronics Engineering or equivalent qualification.
• Preferred 1-2 years of relevant working in relevant field.
• Entry level candidate are welcome to apply.

Interested applicants, please click the apply button to submit your application.

Penny Ong
Dynamic Human Capital Pte Ltd
Registration No: R23119168
License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Job Description

- Manage outlet business matters on daily basis

- Maintain operations at store level including hiring and HR management

- Inventory Stock taking and ordering

- Accountable for outlets sales and banking

- Scheduling staff working hours

- SOP driven

- Must work stations during peak period to assist outlets and identify bottlenecks to improve workflow

- Monitor and plan staff training development

- Monitor staff productivity, achieve company goal progress and store activity level

- Involve in projects relating to the company, improving overall efficiency and level of operations

- Manage and Resolve customers feedback, and earn loyalty

3-5 years of F&B Experience

At least diploma

Drive and Passion in F&B

Team player

Able to work weekends and public holidays

New Shan Travel is looking for a suitable candidate to fill in the position of Corporate Travel Consultant.

You will work in a close-knit team with like-minded individuals and be reporting directly to the Manager, Corporate Travel.

In New Shan, we believe employees are the contributors in a long-running organization therefore we value each and every employee. Also, we cultivate and encourage a fun and lively environment for staff to be energetic and productive.

If you enjoy interacting with people and are detail-oriented, you might be the one we are looking for!

Job Responsibilities:

• Service corporate accounts’ travel needs, including but not limited to reservations, ticketing, hotel booking and visa applications.
• Take turns to be on duty for After-Office Hours (AOH) servicing.
• Service corporate accounts’ after-sales requirements including but not limited to reissue, revalidation, cancellation, and refund.
• Other ad-hoc duties as and when required.

Job Requirements:

• Prior experience in the travel industry is a definite advantage.
• Experienced in using GDS such as Sabre.
• Able to provide good service and handle pressure whilst being efficient and accurate.
• Good communication and writing skills.
• Good MS Excel and Word skills.
• A team player and able to meet dead deadlines.
• Fluent in both English and Chinese language

Interested candidates are invited to apply online with a comprehensive resume or forward your resume to [email protected]

We regret that only shortlisted applicants will be notified.

Sushi Katori is now hiring a Permanent Part-Time Service Crew to join the team that serves up the finest Edomae (Edo-style) sushi and seasonal set menu sourced directly from Japan, in a traditional Japanese fine dining setting!

No. of Work Days: targeted 4 days a week, depending on the reservations for the week (including both Saturday and Sunday).
Working Hours: Lunch shift 11am - 3pm

Rate: $1,400 - $1,500 per month

Responsibilities:

You will be part of a small and fun, close-knit team in an omakase restaurant environment, where you will primarily be responsible for providing a warm, friendly welcome to all our guests as well as ensuring their visit with us is an enjoyable and truly memorable experience!

• Help ensure our guests are provided with genuinely prompt, attentive, and unobstructive service during their visit
• Upkeep our high standards of service and hospitality by recognizing repeated/regular guests, as well as assisting with queries and needs from all our guests
• Ensure our guests are given every opportunity to partake in all the available food and beverage options open to them
• Maintain high levels of food presentation, confirming food and beverages sent from the kitchen are accurate
• Assist in the maintenance of overall cleanliness and housekeeping of the restaurant and work areas
• Any other skill-development or ad-hoc tasks as assigned

Requirements:

• No experience is required as training and guidance will be provided by the team!

*As part of The Providore Group, we have a long and positive track record of developing our Service Crew into Supervisors, Assistant Restaurant Managers, Restaurant Managers and Multi-Outlet Managers

• Great communication skills with positive, interpersonal skills
• A team player with a good sense of job responsibility and a keen eye for details
• Honest willingness to learn and grow with the Company

We look forward to receiving your application, and the opportunity to meet you!

Roles & Responsibilities :

Are you a passionate customer service professional or a fresh graduate with a growth mindset, looking for an opportunity to make a difference in the education sector? Are you motivated by establishing and maintaining customer relationships, providing excellent service, and supporting a dynamic sales team? If so, we have the perfect role for you! United Language Centre (ULC), a leading language school and community hub for expats in Singapore, is seeking an enthusiastic and committed Customer Service Executive to join our team. As a Customer Service Executive at ULC, you will play a pivotal role in supporting our students and educators, managing administrative processes, and ensuring the smooth functioning of our educational services. Responsibilities:

• Retain and maintain student relationships through regular interactions, updates, and follow-ups.
• Collaborate with educators and sales team to provide seamless customer experiences.
• Manage student credits and packages, keeping track of individual progress and product utilization.
• Represent the school's image and uphold our values in all customer interactions.
• Coordinate private lesson schedules, managing bookings, rescheduling requests, and teacher changes.
• Join and participate in WhatsApp group communication with students, parents, educators, and sales team to ensure smooth coordination.
• Compile monthly credit consumption reports and share with the sales team to identify potential renewal opportunities.

Requirements:

• Proven track record in a customer service role, preferably in the education or language training industry. Fresh graduates are welcomed to apply!
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele.
• Highly organized and meticulous, with an ability to manage multiple responsibilities and tasks.
• Self-motivated and committed, with a passion for improving customer experiences and driving success.
• Ability to work independently as well as part of a team, with strong collaboration skills.
• Proficiency in both written and spoken English, and additional language proficiency is a plus.
• Experience with Hubspot CRM systems or similar customer management software is an advantage.

What We Offer:

• Competitive salary ranging from SGD 2500 to SGD 2800, inclusive of incentives and allowances.
• Opportunities for career growth and advancement within a rapidly expanding organization.
• Ongoing training and professional development programs to enhance your customer service skills and knowledge.
• Collaborative and supportive work environment, fostering teamwork and sharing of best practices.
• The chance to make a positive impact on students' lives and contribute to their language learning journey.

Join our dynamic team and embark on an exciting customer service career with United Language Centre! Please note that only shortlisted candidates will be contacted. We appreciate your understanding. United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public and provide personalized services to customers in a timely, efficient and professional manner
• Handling and managing of escalation issues in a proficient manner
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Diploma or GCE ‘O’ Level with at least 1 year of experience in the Contact Centre industry
• Effectively bilingual and articulate with a strong command of spoken and written English
• Proficient in MS Office applications with excellent keyboard skills
• Possess good customer handling skills with a positive mindset
• Team player who is able to adapt in a fast paced environment
• Strong time management skills and motivation to exceed expectations.
• Comfortable working with computers and multiple systems.