Total 20,017 front desk officer job vacancies in Singapore

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Talent Angels is one of the biggest Healthcare recruitment company in Singapore. We are currently developing our team and welcome you to apply for our Recruitment admin position.

Description:

• Apply Workpass permit.
• Assist in managing recruitment database in structured and orderly manner.
• Assist in planning for recruitment fairs/events.
• Understand job description and requirements of available job positions.

Requirements:

• CEI certification
• Minimum 2 years of experience in HR and administration
• Knowledge in staffing techniques and labour regulations

Job Responsibilities:

• Inform the community of the duration of the Project including regular updates on progress status, and feedback contact numbers and names of officers in charge etc;
• Inform the community in advance of the schedule of activities that may cause potential nuisance, including noisy activities such as piling, concreting, demolition/hacking, use of explosives, and measures that will be taken to mitigate such potential nuisance;
• Arrange regular meetings with the community to address nuisance such as noise and dust pollution and other environmental related problems that may arise from the construction. Such activities shall be subjecty to the approval of the SO and the Employer;
• Build rapport with neighbouring institutions such as schools, nursing homes, neighbourhood police and resident committees, etc;
• Attend to and manage feedback from the community, including maintaining a log of the feedback cases and follow-up actoins taken, carrying out the necessary investigation, re-directing the feedback to other parties if the feedback is not pertaining to the Project, and ensuring that all feedback cases are resolved and closed in a timely and properly manner.

Requirements:

• Diploma with at least 5 years of relevant experience
• Experience in public outreach programme, including PR matters, stakeholder engagement and management/ coordination of public events related to the project
• Fluent in English and fully capable of communicating effectively with the community including residents, occupiers of the surrounding sites and general public and conveying their feedback to the contractor's project team and senior management

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Responsibilities:

• Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
• Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
• Conduct necessary analyses to address client needs
• Communicate resolutions to clients
• Develop and maintain client portfolio through regular calls and face to face interaction, as needed
• Inform clients about problems (system failures, market issues) and provide regular resolution updates
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Experience in customer service preferred
• Computer proficiency
• Consistently demonstrate clear and concise written and verbal communication
• Proven investigative and analytical skills
• Demonstrated ability to present concepts and influence change
• Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
• Proven ability to work under limited supervision within a team environment

Education:

• Bachelor's degree/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

$10/hr during temp

When convert to perm max $2600 - $2700

Location: Pacific Plaza (Orchard MRT)

Working Hours: Mondays - Fridays 8am - 5pm, Sat 8am - 12pm

Responsibilities:

• Appointment bookings

• Financial administration

• General administrative functions

• Handling of enquiries

• Management of patients’ records

• Processing of claims

• Public events

• Replenish inventories

• Additional responsibilities as assigned by supervisor

Looking for people with prior customer service / healthcare experience

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Description

• Provide a warm welcome to guests with appropriate introduction.
• Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction.
• Collect any information about guests’ plans, pre-reservation services, special dietary requests, allergies or other safety conditions and coordinate with concerned departments to ensure guest experience is memorable.
• Ensure guest details are well checked and input into the system.
• Check all information on registration card and cross check with correspondence for accuracy.
• Ensure all guest documents are filled, registered and confirmed by the resort management.

Requirements

• Strong team mentality, and willingness to be of assistance as required.
• Able to work rotating shifts including weekends and public holidays
• Must be able to stand for long periods of time.

Clinic Assistant (5 days / Front desk / Up to $2200)

• Boon Lay
• $1800 - $2200
• 5.5days/week, 44 hours/week

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job requirements:

• With relevant clinic assistant experience
• Willing to work shifts (morning / afternoon / night shift

Job duties:

• Registration of patients, scheduling appointments, dispensing medications and consumables and payment collection
• General administrative duties in the clinic assigned by the clinic supervisor/manager
• Updating of medical billings/invoices
• Responsible for monthly stock taking of drugs and consumables
• Assisting Doctor in providing treatment and medical examination
• Providing high quality patient care service experience

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Summary:

• Industry: Construction (MRT Project)
• Location: West
• Working schedule: 5.5 days

Job Responsibilities:

• Lead and assist in investigating any near miss, incident or accident, dangerous occurrence that occurs
• Manage and lead a team of WSH Coordinators
• Provide advice on the measures to be taken in the interest of workplace safety and health
• Conduct daily inspection of project work and activities
• Develop documentation for the Project – Risk assessment, safe work procedures
• Conduct internal safety related training
• Prepare safety reports and statutory reports in the required formats
• Organize safety promotion and health campaigns, training courses
• Ensure all safety matters are compiled with statutory, contractual and management systems requirements
• Liaise with the government authorities

Job Requirements :

• Registered Workplace Safety & Health Officer
• Minimum 3 years of LTA experience is a must

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Job Description:
The role includes trust administration, client relationship management and client advisory.

• Assist in setting up trust structures and the client on-boarding process.
• Act as point of contact for clients, liaise with clients on the administration of trust accounts.
• Day-to day duties includes attend to client queries, coordinate trust account activities, carry out trustee function, and properly document the account files.
• Assist in the opening of banking on behalf of trust accounts.
• Conduct periodic review of assigned trust accounts to ensure that they are being administered in accordance with company policies, jurisdiction, and legal requirements.
• Ensure that all accounts met regulatory requirements and to report any breaches.
• To acquire and enhance technical skills where required, keep abreast of market developments.
• In addition to your normal duties, you may be required to undertake other duties within your capacity from time to time as notified by the Company

Requirement

• Independent and very keen perception
• Ability to multi task, work very accurate and partially under time pressure
• Able to work independently and as part of a team
• Good communication and interpersonal skills
• Possess proactive and initiative attitude
• Preferably with knowledge in Corporate Secretarial or Trust administration

If you are interested, please apply now or you may send your resume to [email protected]

Only shortlisted candidates will be notified.

EA Licence no: 20C0392

EA Registration no: R1770151

Responsibilities

• Advise and assist the Project Manager on EHS matters
• Lead the safety team in the implementation and monitoring of environment, health and safety plans/measures.
• Organize safety activities to raise safety awareness on site
• Actively conduct risk assessments at project sites and recommend measures to minimize and eliminate possible risks to any person
• Establish a strong safety culture within the company to collectively achieve the project safety, health targets
• Ensure all Statutory act & regulations, company safety rules & regulations and code of practice are implemented and complied by all employees
• To maintain and monitor achievement of safety & health working environment
• Implement OSH management system
• Manage Safety Audits on site
• Other adhoc duties as assigned

Requirement

• Degree/Master in Engineering (HSE) or equivalent
• Minimum 5 years of relevant working experience as WSHO
• MOM Registered Workplace Safety and Health Officer (WSHO)
• Familiar with constructions site safety inspections and regulations
• Good knowledge of ISO45001, ISO14001
• Possess effective organizational and follow-up skills, meticulous
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

Position: Customer Service Officer

Location: Mountbatten

Salary: Up to $2800

Job Description:

• Manage incoming calls, ensuring accurate coding and resolution.
• Collect precise customer information and update records accordingly.
• Verify support agreements and warranty validity following local guidelines.
• Log all calls, including compliments and complaints, in the CRM system.
• Enter complete and accurate data into the CRM tool.
• Scheduling appointments across service centers and ensuring mobility services are offered.
• Screen technical calls and direct them to the appropriate channel.
• Provide customers with call numbers for follow-up.
• Offer timely and professional general advice to customers.
• Assist in special product campaigns or promotions.
• Coordinate services, pickups, and deliveries for customers.
• Assist in generating required daily, weekly, and monthly reports.

Job Requirements:

• Must be comfortable to do OT.
• Capable of thriving in a high-pressure and fast-paced work environment.
• Minimum 2 years of experience in the Customer Service industry.
• Minimum 2 years of experience in Call Centre support.
• Strong Customer Service skills.
• Effective Communication skills.
  

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

P-Serv is partnering our Client, a leading name in the transportation statutory board. We are looking for dynamic talents to be a part of our team! If you have what it takes, click on to apply:

Job Responsibilities

• To assist Supervisor in overseeing the ground operation at respective site with respect to overall staffs deployment, running of manpower operations and handling of enquiries
• Attending to all operational matters and make situation decisions to minimize disruption to the operation
• Ensure that all staff deployed on site adheres to the general rules relating to personal safety, security & guidelines
• Ensuring proper distribution of workload among the team
• Providing training and guidance to CSO to ensure that they are able to perform their daily tasks
• Attending to emergencies, urgent calls and implementing contingency plans procedures in accordance to SOPs
• Ensure that all office equipment, computer peripherals and communication equipment are handled and maintained in good working condition
• Reconcile and take custody of all payment collections at the end of shift with the report generated by POS machines to ensure they are properly accounted
• Submitting daily statement of accounts together with the relevant reports and cash bank-in slips using the format approved
• Any other ad-hoc duties as assigned

Job Requirement

• Minimum Diploma in any discipline
• Have prior relevant experience in the scope that has been assigned
• A good team player, possess a cheerful personality and a positive attitude
• Meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location

• Tuas
• 4 days work, 2 days off (rotating basis)
• 10am to 10pm / 10pm to 10am (2hrs break)

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Ø To Check all drawings, specifications and schedule of works as per the contract document and reporting the discrepancies to consultant and contractor in order to avoid progress delay.

Ø Full-time site supervision and inspections to ensure that all structural works are carried out as per approved specification and also as per drawings with approved material in an appropriate sequence and methods.

Ø Inspect and monitor quality of architectural finishing materials delivered to site and quality of workmanship.

Ø Carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in discharge of the contract.

Ø Assist RE in supervision and inspecting all structural works.

Ø Assist CPM in site progress and update proper site records about the progress of work and documentation.

Ø Attend site meetings and site walks with clients and consultants.

Ø Ensure timely submission of shop drawings, method of statement, other technical submissions, material samples and trade demonstration by the contractors.

Ø Assist and co-ordinate with consultants to resolve any technical and interfacing issues.

Ø Familiar in consultant Quality Management System and make proper documentation for QMS audit to comply HDB audit.

Ø Liaise with contractor on work schedule, progress, work quality and quality control etc.,

Ø Witness and verify any field test carried out on site.

Ø Monitoring Site Instrumentation report (Settlement marker, Vibration report, Noise meter).

Ø Update Monthly progress report and daily site activities report.

Ø Enforce quality control, Safety management, Vector control and tidiness of the work site.

Ø Update monthly Consultant Safety and Vector report.

Location: Paragon (Health Screening clinic)
Working Hours: Mon - Fri (830am – 530pm) with 1 hour break, Sat (830am – 1230pm)
Salary range: $2K to $2.5K

Job Scope:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Job Requirements:
- Min. NITEC/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

The Front-End works alongside the Ecommerce Product Owner; this individual is to be responsible for ongoing feature / functionality build-out of our ecommerce platform. The ideal candidate should have experience building robust web applications with a knack for testing and quality assurance in an Agile environment. This opportunity is ideal for an individual who is passionate about site reliability, code quality and customer satisfaction.

What You Can Do For Us

• Maintain and support the development of the ecommerce website and collaborate with the ecommerce team to implement new features. Be the internal expert on all thing's web development.
• Partner with our Web Designer to deliver a modern UX/UI
• Build web pages that are simple and easy to maintain.
• Recommend new technologies.
• Continuously identify and develop fixes for bugs and other issues to ensure optimal website performance.
• Partner with internal teams, including Product, Marketing, and Customer Service to understand requirements, user needs and design feasibility.

Who We’re Looking For

• 3-5 years’ experience developing web applications.
• JavaScript, TypeScript, HTML, CSS required.
• Next.js, React, Material UI, GraphQL preferred.
• Experience with Azure, Jira preferred.
• UI/UX experience preferred with responsive design.
• Writing Unit & E2E test scripts
• Strong interpersonal and communication skills

Benefits

• Attractive salary structure with medical and dental benefits
• State of the Art Open Concept Working Environment
• Collaborative and Motivated Team
• Supportive management who are invested in your success.
• Attire: Smart Casual
• Walking distance from Tai Seng train station

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

• Responsible for all basic cleaning in and around the office building premises
• Dusting and cleaning of cupboards and workstations
• Clean workspaces, common areas, offices, hallways, and bathrooms
• Sweeping, vacuuming, and mopping of floor
• Empty trash bins
• Wash and maintain the cleanliness of bathrooms and toilets.
• Water the plants
• Any other duties as assigned
• 工作区域和物品的清洁、擦拭和清洗以及消毒。
• 清洗和保持浴室和厕所的清洁。
• 各种类型的吸尘、扫地和拖地。
• 清空垃圾桶

Customer Care Officer (Marketing & Sales Support)

Salary: $2200 - $2700
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm
*Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Preferably two years of working experience in similar field

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

The veterinary officer will report to the Attending Veterinarian and Directors' Office and work closely with the veterinary team and technicians.

The role of the veterinary officer is to be responsible for, but not limited to the following:

• Ensure the welfare and health of research animals including rodents and fish
• Prevention, alleviation and minimisation of pain and distress of animals
• Provision of scientific research support, information, and services
• Development of animal husbandry systems and facility operational management
• IACUC responsibilities
• Education of scientific, animal care and ancillary staff
• Any other exigencies of duties as directed by the Attending Veterinarian, Directors, or senior BRC staff

Job Requirements:

• Degree in Veterinary Science or Veterinary Medicine with eligibility to apply for an AVS veterinary licence.
• Prior work experience in research animal facility is not required but will be considered favourably.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description:

• Administers and processes payroll according to internal procedures.
• Ensures payments are calculated and paid accurately and timely; ensures proper calculation of taxes and deductions.
• Provides customer support to the sites including any off-cycle or replacement payments needed.
• Reviews the information prepared for general ledger entries and other accounting and financial reporting activities associated with payroll.
• Participates in the review and preparation of data necessary for the filing of payroll related tax returns and miscellaneous withholding forms.
• Completes year end process including year end adjustments, year end tax statements and review of year end tax filing information.
• Serves as an internal and external resource on payroll related inquiries.
• Participates in continuous improvement projects and initiatives; supports the development and maintenance of payroll process documentation.
• Ensures compliance with internal controls on payroll systems and compliance with tax and other payroll related legislation.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Administer the Minor and Major Project Grants under the Government Projects. This includes assisting and supporting the Grants Team in the management of the grant cycles; assessment and evaluation of grant applications; content review and project management of successful grant projects; and updating of the grants database.
• Respond to general enquiries from public on the Grants Scheme and/or the Youth kickstarter Fund.
• Assist the Assistant Director and the Grants Team in the implementation of approved recommendations from the Grants Review, including but not limited to the updating of grants guidelines, SOPs, forms, and templates.
• Assist with the production of grant-related visuals and/or marketing materials (e.g., EDMs, videos etc).
• Any other ad-hoc duties assigned, including and not limited to support the Grants Team in the organising and running Grants Clinics; the archival and migration of grants documents to the e-registry; and, updating of the grants’ webpage.

Requirements

• Singaporean
• At least 1 year of working experience with a background in Business or Arts Management/Administration, Arts, Design, History, or a combination of related training is preferred.
• Experience with design software and/or video editing experience is a plus.
• Keen interest in arts, heritage, and culture.
• Willing and able to work flexible hours (when necessary), including occasional weekends and public holidays.

Other information:

• Working days: Mon - Fri (office hours)
• Contract: 12 months
• Location: City hall

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Customer Care Officer (Counter)

Salary: $2200 - $2700
Location: Upper Thomson
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm
*Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Job Description: -

Counter (Primary Responsibility)

• Attend to walk-in customers, be it
  o General Enquiries
  o Repairs (First-Level Check)
  o Products(s) Viewing & Introduction
  o Showroom Sales
  o Shell Escape Redemption
• Receiving inbound and making outbound calls.
• Showroom maintenance (house-cleaning etc.)
• Administrative works (paper works etc.) related to counter and showroom
• Follow-up on customers’ & dealers’ repair sets
• Assist Call Centre when called upon.
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls.
• Administrative works (paper works etc.)
• Assist to handle enquires from our Business WhatsApp
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Job Requirement: -

• Preferably two years of working experience in similar field

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Responsibilities:

• Examining laws and regulations applicable to the Company
• Provide advisory and manage any Anti-Money Laundering (AML) queries
• Conduct due diligence checks and account/profile reviews at Client onboarding or periodically
• Review any transactional alerts or investment restrictions generated from portfolio management system
• Review marketing materials, completion of appropriate forms and account forms
• Work with relevant departments or personnel in case of customer and operational complaints
• Identify and mitigate client relationships and/or account activities that may present sanctions risk
• Conduct screenings and investigations on accounts or relationships where potential AML risks are detected
• Provide investigation findings, recommendations and follow-up procedures, where applicable
• To participate, assist or lead any compliance trainings and AML-related projects

Requirements:

• Min Deg with 5 years of relevant experience in a compliance department within EAM or Private Banking space
• Thorough understanding of both Singapore (e.g. Capital Markets Services – Securities and Futures Act) and worldwide laws (e.g. FATCA/CRS)

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 23606

Tel: 6233 0482 - Eddie Tang (R1221129)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129