Total 777 help desk specialist job vacancies in D19 Serangoon Garden, Hougang, Sengkang, Punggol

About Us!
The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

· ICT Security Governance:
Develop and implement enterprise-wide ICT security programmes as follows:
i. Establish the cybersecurity governance structure for HDB to ensure that the security posture is robust, resilient, and pragmatic
ii. Enhance and update the IT security policy, standards, procedures so that they are always current against the evolving cyber security landscape
iii. Manage the compliance with the GovTech ICT/SS Security Policies, Initiatives, Measures and the relevant Government Instruction Manual to further strengthen the WOG and HDB ICT security posture.
iv. Establish the governance and administer the Third-Party Management Policy and Procedure

· Cybersecurity Awareness Outreach
Manage and implement Cybersecurity Awareness Framework to promote IT security awareness and outreach programme as follows:
i. Raise HDB management and staff’s security awareness and appreciation of ICT Security to ensure HDB’s information assets are protected.
ii. Create good staff cyber security hygiene through regular ICT Security outreach programme such as annual ICT Security Awareness Talk, security advisories, conduct of Phishing exercise, road show.
iii. Keep abreast of key technology and skillset in the industry to maintain ICT Security personnel skills development.
iv. Identify various channels for the conduct of the security program such as cyber range exercises, technical certification, gamification.

· Identity & Access Management
To establish procedures and standards for the Identity and Access management in HDB as follows:
i. To administer and manage the user accounts and privileged access, so as to safeguard the confidentiality of ICT assets and systems in HDB.
j. To maintain and manage the access controls to applications on premises and on Cloud.
k. Digital Certificate Management

· Quality Audit and Security Reviews
a. To serve as an independent party to perform quality auditing and report to Management on the observations and recommendations.
b. To conduct regular security reviews on application systems and infrastructure to ensure the HDB’s systems and infrastructure are secured and reliable.
You are also to:
· keep abreast of the latest industry ICT security practices and technologies as well as emerging threats and vulnerabilities and recommend appropriate controls for implementation to improve the enterprise security posture.
· lead and/or participate in the adoption of new technological advances and best practices in infrastructure security systems to mitigate security risks

You will be a Great Fit if you:

You should possess a strong background in ICT Security, Information Security, Information Technology, Computer Science, Engineering (Computing/Telecommunication), Cybersecurity and/or Digital Forensic or equivalent.
At least 1 years of direct and relevant full-time ICT security work experience
Preferably possess one or more appropriate IT security certifications, such as CISSP, CRISC, CISM, CISA, CEH, etc
Preferably with strong knowledge and experience in information and cybersecurity risks, controls, vulnerability assessment/penetration testing, compliance, and industry IT/cyber security best-practices.

Good to Have:

Added advantage for candidates with knowledge in any of the following:
· Domain knowledge of access control; telecommunications and network security; cloud security; Cybersecurity & information security governance and risk management; software development security; cryptography; security architecture and design; operations security; security incident response and management; business continuity and disaster recovery planning; legal regulations, investigations, and compliance; physical (environmental) security
· Knowledge in IT security principles and IT controls as well as industry best practices and frameworks pertaining to IT Controls (IM8, COBIT, ISO27001/2 etc.)
· Good understanding of the current IT/Cyber Security landscape

Candidate also need to:
· to work beyond business hours including weekend when necessary
· possess good interpersonal and communication skills
· demonstrate a strong sense of urgency and have good troubleshooting and problem-solving skills with good attention to detail
· have good command of written and oral English

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14625706/a714138f-b047-1edf-8286-5e09c172d2b8

Job Summary:

• Title: Senior/Executive, Value & Safety Office
• Industry: Healthcare
• Location: Woodlands

Job Responsibilities:

Quality Assurance

• Provide support in setting up organisation wide Quality Management System and in planning and rolling out of Ensure Safer System (ESS) programme
• Work with various departments or professional groups to adopt and implement healthcare standards (ex: Joint Commission International (JCI) Standards)
• Work with Ensure Safer System (ESS) secretariat to manage the ESS steering committee meeting
• Manage and participate in Ensure Safer System (ESS) audit programs to ensure compliance with defined policies, procedures and standards requirements
• Perform documentations and standard operating procedures review
• Work closely different stakeholders to train and build a pool of qualified auditors within the organisation.

Quality Improvement

• Support organisational wide multi-pronged quality improvement initiatives.
• Work closely with various departments or professional groups to operationalise the plan.
• Participate in multidisciplinary improvement projects team in project scoping, data analysis, process mapping, goal setting and formulate innovative solutions.
• Support faculty members or external partner to create training materials as well as organise improvement methodology, tools, and techniques workshop.
• Organise quality related activities to celebrate and inculcate the improvement effort within the organisation.

General

• Work closely with various functions within department to deliver Quality annual work plan.
• Execute special tasks and events as assigned by reporting officer.

Job Requirements:

• Bachelor’s Degree in Science, Engineering, Nursing, Business Administration & etc.
• Good command of the English language (spoken and written) and presentation skills.
• Proficient in Microsoft Office applications is a must (MS Word, Excel, PowerPoint).
• Candidates with at least 3 years of experience in Quality Management Systems and internal audits will be considered for senior position.
• Experience in leading or participating in improvement project is also an added advantage.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

The 1stLevel Remote Support is required to provide 1st level troubleshooting to users queries/incidents received.

1. Min Higher Nitec in IT related fields

2. Min 1 year End user support experience, Desktop or Technical Service Desk.

3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Job Description

Family Description

Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.

Subfamily Description

Systems Integration (SIN) contains the integration and customization of Nokia solutions and 3rd party platforms to meet customer requirements. Contains processing of use case and feature requirements into conceptual models, operational scenarios, technical requirements, and functional description. Covers customer specific solution and software design, development, implementation, unit testing and verification of hardware, platform, software, and systems including maintenance support.

Responsibilities

• Expertise in GPON and Nokia FN product like Nokia 7360

• Should possess good experience in AMS and associated plug like VAPs SDC/IDM/APC and OAD

• Exposure to Nokia Altiplano access controller

• Experience in handling migration exposure to third part migration.

* Verify interoperability with network elements.

• Works according to implementation plan.

• Executes pre-defined integration tasks, configuration tasks and test cases.

• Understands customer requirements.

• Supports troubleshooting activities.

• Performs tasks with a moderate level of guidance and within guidelines and policies

• Analyses information and possible solutions, makes independent judgments, decisions and recommendations and solves a range of straightforward problems through knowledge and professional experience.

Qualifications

Impact

Accountable for quality and accuracy of own output. Responsible for contribution to teamwork. Errors may have impact on function/project/customer. Usually delivers results with a short-term, operational focus and limited impact on others.

Scope & Contribution

Individual Contributor: Participates as individual contributor to team, usually with limited professional expertise. Makes decisions affecting own work within set parameters, elevates others. Reviews priorities with supervisor. High personal or low collegial interaction. Managerial/Supervisory: May act as Team Leader or Project Leader with some indirect supervisory responsibilities in addition to own work assignments. Makes decisions that affect own work.

Innovation

Semi routine tasks of moderate complexity requiring some discretion and judgment. Carries out tasks/activities according to assignment and set guidelines. Moderate degree of supervision and coaching needed. Demonstrates initiative and adaptability to changing business environments.

Communication

Explains facts, practices, policies, etc. to external and internal parties. Takes actions which respect to the needs and contributions of others and reaches agreement through flexibility and compromise. Manages situations where there is a common desire to reach solution within a team. Sometimes requires ability to influence others outside of own job area on policies, practices and procedures. Builds cross-cultural knowledge and global mindset.

Knowledge & Experience

Specialised or broader knowledge of theory and principles within a professional discipline. Typically, 4 to 6 years directly related experience and a graduate equivalent degree(BE).

We work with:

• Operating systems: Linux

• Methodologies: CI/CD

• Next generation technologies

Your skills and experience

• GPON Domain Knowledge

• Kubernetes and Docker

• Exposure to cloud

• Knowledge of NOKIA FN products such as SDAN, AMS, Nokia 7360

•problem solving and analytical skills

• team-player attitude

• good spoken and written English

Payroll Specialist

12 months contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Role Purpose:

• Ensure accurate and timely submission of payroll, CPF and tax reporting’s as per local statutory guidelines.
• Provide human resource services in compensation & benefits, HR planning, HRIS, HR strategy as well as initiate & implement any global HR projects, guidelines and policies.

Main Responsibilities:

Payroll Management (80%)

• Manage and work closely with payroll vendor to ensure timely & accurate processing of monthly payroll, filing of statutory contributions &/or tax clearance as well as posting of general ledger within the stipulated deadlines.
• Maintain data accuracies and alignment between HRIS and Payroll Software.
• Liaise with internal & external auditors on headcount and payroll matters.
• Handle internal customers’ queries, disputes, appeals, feedback promptly in a professional manner.

Compensation and Benefits Management (10%)

• Review and improve the current process in providing solutions to support HRBPs and internal customers.
• Administer employee benefits including leave, medical records, insurance claims, flex-benefits program, employee relations and welfare matters.
• Complete salary and benefits surveys with statutory organizations &/or associations on quarterly basis.

HR Business Partnering (5%)

• Support Country HR Head and HRBPs in providing HR strategies/services and advice to business units that align with the organization’s strategy.
• Create feasible HR solutions, act as a problem-solver and internal business partner within HR dept.

Expatriate Management (5%)

• Review and improve the current process in providing solutions to support HRBPs in the long-term.
• Work with Global Mobility Team and manage the assignees’ remuneration package and contracts, ensuring their smooth transition into Singapore prior to the commencement of their assignments.
• Liaise with tax consultants on their tax matters throughout their assignment period.

Requirement:

• Diploma or Bachelor Degree in any fields
• Minimum 2 years of payroll management experience
• Excellent organizational and time management skills
• Resourceful and proactive
• Tactful and discretion, for dealing with confidential information
• Good written and spoken communication skills to all levels of stakeholders
• High attention to detail
• Excellent computer and administration skills (i.e. Email, Microsoft PowerPoint, Excel, Word).

Reg No : R22104540

EA License no: 94C3609

Responsibilities:

• Managing Foundation data.
• Customization of workflows.
• Integration using web services.
• Add new; improve overall navigation of system that launches reports, lists of data, or dashboards.
• Create new and modify existing reports and dashboards.
• Develop and implement new functionality determined necessary to support ITIL processes.
• Enhance functionality based on Continual Service Improvement requirements/changes.
• Aiding in translating business requirements into technical requirements.
• Fix defects when they arise.
• Monitor overall system performance using system performance and diagnostic tools and dashboards.
• Integrate IT Service Management System with other systems (for the potential discovery of assets, user access via LDAP, auto-creation of Incidents via Event Management Systems, etc.). Monitor and maintain integrations after implementation.
• Open Incident and Change Requests (e.g. submit bug/fix Incidents; submit instance clone/upgrade requests).
• Coordinate maintenance required for the BTS instance with 3rd party vendors and internal teams.
• Answer "how to" technical and application configuration questions of other members of the technical team and process owners.
• Facilitate roll out of new applications and modules.
• Provide process leadership and direction to individuals and teams

Requirements:

• Bachelor Degree or Diploma in Electrical/Electronic/Computer Engineering/Information Systems
• 5 years systems administration experience with at least 2 years’ experience in workflow customization.
• Solid understanding of ITSM processes and Integration techniques.
• Working knowledge of BMC Remedy ITSM modules and functions (Active Link, Filters, Form customization, SLM, SR Catalogue, Approval Mapping, Debugging, Reporting, CMDB, Foundation data) is a MUST.
• Good analytical and trouble-shooting skills in the area of technical fault isolation and rectification.
• Willing to standby and provide after office hour support when needed.
• Working knowledge of Active Directory, LDAP, AJAX, CSS, XML, Java Script experience a plus.
• Writing test scripts.
• Working knowledge of relational databases.
• Application Development experience (e.g. SDLC, Agile Scrum, etc.).
• Excellent written and verbal communications and Customer Service skills.
• The ability to take complex end-user requirements to system requirements to code.
• ITIL Certification (helpful, provides background and a frame of reference).
• Experience in the management of all phases of the application lifecycle and best practices to include requirement gathering, design, development, testing (application code and user acceptance), and deployment.
• Must be able to communicate with technical and non-technical individuals and teams.
• Must be able to work in a fast-paced production environment.
• Must be able to handle multiple tasks and projects with various and changing levels of priority.
• Must be open to other’s ideas, strategies, etc., as part of a decision-making team.
• Self-driven and ability to work independently

Position Overview:

We are seeking a Voice Engineer with expertise in Verint or Workforce Optimization (WFO) systems under the Avaya platform. The selected candidate will play a crucial role in providing Level 1 to 3 support to our banking client, ensuring the seamless operation and optimal performance of their voice systems.

Key Responsibilities:

• Provide expert-level support for Verint or WFO systems deployed within an Avaya environment.
• Troubleshoot and resolve complex technical issues related to voice systems, including call recording, quality monitoring, and workforce management.
• Collaborate with internal teams and external vendors to address system integrations, upgrades, and enhancements.
• Conduct proactive monitoring and performance tuning to maintain system stability and efficiency.
• Participate in the planning, implementation, and testing of system upgrades and migrations.
• Document technical procedures, configurations, and troubleshooting steps for knowledge sharing and training purposes.
• Serve as a subject matter expert and mentor for junior team members.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 2 years of experience working with Verint or WFO systems in an Avaya environment.
• Proficiency in Avaya Aura Communication Manager and Avaya Application Enablement Services.
• Strong understanding of SIP, VoIP, and telephony protocols.
• Experience with SQL databases and SQL query language.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal abilities.

Preferred Qualifications:

• Avaya certifications (e.g., ACSS, ACIS) or Verint certifications.
• Experience working in a banking or financial services environment.
• Knowledge of regulatory compliance requirements related to call recording and voice systems (e.g., PCI DSS, GDPR).

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Be responsible for the operations work related to Genshin Impact;
• Work closely with game development team by providing essential information and insights, allowing developers to make informed decisions based on the players' feedback and analysis;
• Align core product designing goals and in-game content in versions with the game development team;
• Carry out product analysis through various types of player tests and different analysis to provide product optimization plans, keep track of progress in versions, and ensure game content quality;
• Enhance the communication and connection between players and product side with various measures.

What You Will Need:

• Loyal game players, basic understanding of the gaming industry, familiar with various video games, especially mobile ones;
• Extensive gameplay experience with Genshin Impact is a plus;
• Strong ability of logical thinking. Have a brief knowledge of game designing, development, or operations;
• Experience in one or more operation-related fields, including but not limited to product event designing, gaming experience, data analysis, online communities, player management, etc;
• Willingness to work with teams, ability to communicate and express in a clear manner, and a strong sense of responsibility.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Oversee and manage various programs within the company, ensuring smooth execution and adherence to goals
• Create and monitor program budgets, ensuring spending aligns with allocated resources
• Analyze program data, identify areas for improvement, and recommend adjustments as needed
• Plan and attend collaboration meetings to track project progress and ensure timely completion
• Demonstrate outstanding written and verbal communication skills to interact with stakeholders and teams

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Serve as a point of contact for the company’s social media platforms such as Facebook, LinkedIn, YouTube, Instagram, forum and blog
• Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive
• Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines
• Foster and strengthen new relationships with key influencers within the community
• Generate comprehensive reports on overall community sentiment and notable trends and provide meaningful feedback
• Keep up to date to the latest social media trends and emerging social media platforms in the industry

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Researching competitors, target market, and relevant keywords for our digital marketing strategies
• Running digital content campaigns for our website and social media
• Collaborating with Graphic Designers and Illustrators to come up with appropriate visual content
• Editing content for grammar, spelling, punctuation, and style
• Writing content for various platforms, including blogs and social media posts, when necessary
• Making sure all content follows the best SEO practices and our company’s style guidelines

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Your Team:

At WellAway Pharmacy, we are revolutionizing healthcare landscapes in Asia through technology and innovation. Beyond being Singapore's first and largest Digital Pharmacy, we deliver novel health-tech solutions to medical professionals and patients across the region.

Your role as our Sales & Marketing Specialist encompasses strategic planning, marketing expertise, driving sales, and fostering robust customer relationships. Your primary objective is allying with our business development units to amplify WellAway’s local and regional growth in online and offline pharmacy services.

Key Responsibilities:

• Sales Leadership: Design and implement salesforce strategies (offline and online) through direct engagement with clients and executing consultative sales to achieve sales targets.
• Partner Relations: Build excellent rapport and long-lasting relationships with clinics, doctors, partners, and clients.
• Marketing Management: Design and implement marketing strategies (offline and online) for customer acquisition and brand building in line with business goals.
• Analytics Reporting: Create and present reports on sales performance, goals, and potential for new business opportunities in emerging markets and market shifts in digital pharmacy.

Your Experience:

• Degree, Diploma, or equivalent experience/certifications in business, marketing, or healthcare. Proven experiencein direct sales or marketing in pharmaceutical or healthcare industry is advantageous.

Your Skills:

• Relations Centric: Strong interpersonal communication and networking skills, with motivated self-development personality and comfortable functioning independently.
• Entrepreneurial Spirit: Experience working within a startup environment. Embrace dynamism, resilience, and adapt well to challenges, driving results in a fast-paced setting.
• Health-Tech Interest: Enthusiastic about innovative applications of technology in local and regional healthcare contexts.

Primary Responsibilities

• Provide frontline services and general administrative duties of the clinic
• Maintain overall cleanliness at the clinic, front counter, and reception area.
• Attend to patients at counters for registration, payment, and appointment lines.
• Trace case notes for walk-in cases, billing, and charges.
• Account for handover and closing of counter payments
• Attend to clinic complaints and escalate to higher management when needed.
• Attend to data requests pertaining to patient information.

Requirements

• Possess minimum GCE 'O' level or at least 5 years of relevant working experience.
• Working experience in the service or healthcare industry will be advantageous.
• Proficiency in MS Office and SAP preferred.

*SAP will be prioritizing candidates with full working rights in Singapore*

About SAP

A market leader in end-to-end business application software, SAP helps more than 425,000 customers worldwide work together more efficiently. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift societies, and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. At SAP, we build breakthroughs, together.

About SAP Labs Singapore

SAP Labs Singapore is the 20th engineering hub in the SAP Labs Network and is the newest innovation hub at SAP that drives product leadership, fosters the best talent, and aims to boost ecosystem and community engagement with a variety of initiatives.

SAP Labs Singapore has the ambition to expand significantly and become the Embedded Artificial Hub for SAP, leveraging on core competencies in the current teams.

Your future team

Artificial Intelligence team as part of SAP Labs Singapore has experienced professionals taking on challenges posed by the SAP customers. Based in Singapore, you will have the opportunity to work on breakthrough projects addressing real-world problems, challenging norms with some of the SAP’s key customers. As part of the global product engineering team, you will participate in rich and engaging conversations with experts around the globe.

SAP Labs Singapore provides an open, modern working environment and the opportunity to become part of the global SAP engineering community.

Purpose and Objectives

As Quality Associate / Specialist, you will work together with a team of dedicated experts including AI developers, AI scientists, data engineers, dev-ops engineers, and architects with a single goal of building the best-in-class AI products. You will work against fixed timelines and your success will be measured by the ability to deliver solutions matching the performance of top-notch artificial intelligence systems.

EXPECTATIONS AND TASKS

Your tasks include:

• Able to define quality and test strategies for cloud and machine learning based products respecting defined process- and product standards
• Analyzes, defines, implements and executes quality and test related activities according to quality and test strategy
• Creates a detailed test design incl. test system landscape definition and product standards, prepares tests (customizing & master data), authors and executes manual and/or automated tests
• Analyzes test results (issues) and takes appropriate follow-up actions
• Is subject matter expert for teams in terms of quality assurance and test related processes, methods and tools
• Initiates process or tool improvements
• Develop proficient product domain knowledge incl. relevant business processes & scenarios and a proficient understanding of customer needs
• Develop relevant knowledge about product and process standards, important legal requirements as well as quality assurance and test related tools
• Develop proficient knowledge and technical competencies of relevant programming languages and related development tools and processes
• Develop good knowledge of software development life cycle and Quality Assurance methodologies
• Ability to analyze complex integration issues
• Ability to work in global teams with different time zones

Educational and experience requirements

Required

• Degree in Computer Science or related field
• 0 to 3 years of working experience as Quality Associate, preferrable in AI focused cloud application development
• A solid foundation in computer science, with strong competencies in algorithms, data structures, objects-oriented programming, design patterns, multi-threaded programming, and software design principles
• Hands-on knowledge in at least one of the server/ client-side programming languages such as Java, Scala, Go, Python, C#, C++
• Experience using any source control tools like GIT
• Experience setting up CI processes using tools like Jenkins, GitLab etc.
• Experience with any unit testing frameworks such as JUnit, nUnit, Xunit, Jasmine, etc.
• API Testing
• Excellent written and communication skills in English language
• Familiar with Agile/Scrum methodologies
• Strong desire to overcome obstacles and make your work benefit SAP's customers
• Excellent written and communication skills in English language

Optional

• Experience with build automation tools (Maven, Gradle, Shell scripting etc).
• Experience with UI testing tools and technologies such as Cucumber, Selenium, Robot Framework, etc.
• Experience in using Performance Testing tools like Jmeter
• Knowledge of XML, web services testing (REST or SOAP)
• Operational knowledge of Linux distributions such as Redhat, Ubuntu, SUSE

Job Segment: Quality Assurance, Tester, Machine Learning, Deep Learning, Artificial Intelligence

We are looking for a senior Enrolled Nurse or Staff Nurse with experince in a Specialist Clinic. Should be comfortbale with dressings, adminstration of injections and admin work like patient scheduling and follow up. Simple finacial counselling. You will be joinging a set up with existing staff strength of 7. Good interpersonal skills, pleasant personality and preferably able to converse in Mandarin. We have locations in Novena & Joo Chiat and there is flexibilty of deployment.

Areas of Responsibility

• Perform management reporting activities for the subsidiaries including Strategic Planning, Budgeting and Forecasting
• Prepare monthly Flash reports and management reports including variance analysis, commentaries and financial statements within deadline
• Handle full set of accounts and group consolidation
• Develop and manage financial systems/policies
• Involve in ad hoc projects as and when assigned and any other duties as assigned

Key skills to look out for in the candidate:

• Strong communication skills (as the individual will need to communicate with overseas counterparts example; Cambodia & Thailand)
• Audit background preferred
• Management reporting & book-keeping experience
• Positive and open-minded working mindset, team player

Minimum Requirements Education, experience, business knowledge

• Degree in Accountancy or Finance
• Minimum 6 years’ accounting experience
• Proficient in Excel & PowerPoint
• Strong analytical skill & financial knowledge
• Attention for detail
• Able to work under tight deadline
• SAP knowledge would be an advantage
• Experience in FMCG will be advantage

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Job Description

• Performing different types of massages, and wellness therapies.
• Communicating with guests during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.

Requirements:

• Relevant Massage Certificate or Diploma is a plus.
• The ability to stand for extended periods.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.

The IT Disaster Recovery Manager/Incident Manager directs IT disaster response/crisis management activities in compliance with the IT emergency plan and helps provide and coordinate disaster preparedness training with respect to the organization’s information technologies, helping ensure business continuity.

· Work with Service Operations management to ensure that the disaster recovery (crisis management) and business continuity plans drive disaster recovery (DR) strategy and procedures.

· Establish and maintain the overall plans for executing all DR procedures and understand their interdependencies.

· Establish and maintain detailed DR communications and command and control plans through a change management process.

· Work with the IT application and technical staff to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle.

· Develop and understand all testing necessary for a successful DR execution.

· Schedule and lead all DR exercises.

· Provide ongoing feedback for risk management, mitigation, and prevention.

· Represent disaster recovery cost requirements in the annual budgeting process.

· Regularly report Disaster Recovery activities to upper management.

· Act as liaison for auditing and examination of disaster recovery processes and help ensure compliance with all applicable policy and procedures

· Maintain processes, templates and SOP, website and information related to change control

· Review/Prepare progress reports for initiatives and present the reports when required.

· Manage major incidents (severity 1 & 2) for all IT systems to ensure timely closure of incident & problem tickets, meeting the agreed SLAs.

· Manage major incidents communications such as activating War Room for triage, Conference Bridge and send incident broadcast communication to all IHiS stakeholders and provide regular updates via incident tracking dashboard until incident closure.

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Support experience (or) Experience in IT Operations in Data Center Environment.

• Experience in IT Disaster Recovery Coordination is a plus

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Pls. go to Qualcomm Official website to apply for the req if you are ineterested in. https://careers.qualcomm.com/careers/job/446698357128

ROLES AND RESPONSIBILITIES

DC OPERATIONS.

• Supervising warehouse staff and daily activities.
• Manpower planning based on forecast and demand.
• Managing, evaluating, and reporting on operations productivity.
• Tracking inventory levels, ensuring Inventory accuracy. Conduct timely inventory count and Generate reconciliation reports.
• Constantly work to improve processes and optimize employee workflow.
• Make suggestions for productivity improvements and execute improvement projects independently and with cross functional teams.
• Determine and track important KPI’s to measure the operational performance.
• Aid in warehouse space utilization by designing facility layout to achieve max storage efficiency.
• Coordinate on maintenance of necessary warehouse equipment.
• Maintaining records, reporting relevant information, and preparing any necessary documentation.
• Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
• Ordering supplies and maintain suitable inventory levels for the warehouse consumables.
• Ensuring basic maintenance standards and compliance with Health and Safety regulations.
• Train, guide and evaluate new employees.

FREIGHT OPERATIONS:

• Optimize / Re-engineer a cost-effective Freight Process to improve international and local delivery performance, transportation network and shipment quality.
• Set-up and coordinate all project logistics activities - material collection, shipment, follow-up, export and import clearances and delivery to destination.
• Demonstrate Continuous Improvement and problem-solving ability that allows for effective and timely resolution of process related issues.
• Able to process data and bring visibility into freight trends (costs, volumes, performance, etc.) and drive improvement and / or corrective actions.
• Support Global stakeholders with transportation related requests and work with carrier partners on their execution.
• Support in the investigation of internal/external customer complaints to find the root causes and advise appropriate solution to resolve them.
• Other tasks in the area of transportation or data handling based on business needs.

RECLYCLING ACTIVITIES:

• Experience in handling RFQ to on-board potential scrap vendor
• Knowledge of recycling and calculation of carbon footprint for all products.
• Work with vendors in salvaging scrap and recovery of precious metal.
• Keep close track on the scrap recovery and provide necessary updates to management.
• Coordinate with internal team and vendor to ensure smooth operation support for all type of scrap activity
• Provide the necessary support on onboarding new scrap vendor
• Update internal team on the monthly scrap scheduled and follow up on the estimate volume to vendor
• Support and coordinate ad-hoc scrap collection from internal team (Hardware, IT and other product)
• Experience in doing up flow chart and write up process flow for scrap
• Follow up with Finance team on the payment
• Provide visibility to the management team on the scrap volume and the scrap value collect due date.
• Experience in semiconductor industry

Minimum Qualifications:

• High School Diploma or equivalent.
• 2+ years of Logistics or related work experience.

Main Responsibilities & Tasks:

• Support the sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations
• Be responsible for the assigned product line to support sales target achievement in the defined territory
• Support sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirements
• Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers
• Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
• Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
• Report on competitors' products and feedback information to the application specialist management and products management
• Provide basic product training to internal sales and dealers, and running external customer workshops and seminars
• Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams
• Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports

Qualification & Skills:

• Academic degree in biological engineering, biotechnology or other life sciences related field
• Familiarity with life science application experiment technology, and a good understanding of hot research topics is a plus
• Proven experience in a similar position and industry is advantageous
• Familiar with related products, laboratory processes and equipment
• Strong learning ability, and expert knowledge base in this area
• Ability to effectively interface with product / project / division management
• Excellent communication and presentation skills
• Strong customer orientation
• Proven software skills, e.g. Microsoft Office
• Fluent in English and ideally in other local languages

The Role

This position will be based in the IT Department and provide SAP system support and end-user training, including data migration and assign helpdesk tickets within Level 1 SLA time.

Job Responsibilities

• Provide ticket support to end-users globally for S4 Hana
• Provide change request and BAU support across 13 markets
• Provide Company code creation, testing, bank account creation and Trading partner creation
• Participate in projects like Multibank Connectivity , Entity management , Poland/NL DRC, SAP implementation, Tax platform and Statutory invoice projects for Malaysia , Japan , China , India.
• Willing to play an active role in new projects - change management of approval process to digital platform.

Job Requirements

• Bachelor’s Degree, in Computer Science/IT related to degree.
• Minimum 5–6-year Techno-functional experiences which include 2-3 year of SAP ABAP experience with SAP FIORI
• Have good knowledge in ABAP Object Oriented Programming (OOP)
• Good experience in FIORI/SAPUI5 on S/4 HANA
• SAP Certification is advantages.
• Good experience in SAP ABAP ODATA Service on S/4 HANA
• S4 FICO experience able to do company code creation end to end setup, unit testing.
• Experience on UI path will be added advantage
• Vietnamese language is preferred to communicate with the regional teams.

About Us!
The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

We are seeking a highly skilled and motivated Cloud Security Specialist to join our dynamic team and play a pivotal role in ensuring the security, integrity, and compliance of our cloud-based systems and applications. As a Cloud Security Specialist, you will work collaboratively with cross-functional teams to design, implement, and maintain robust security measures that protect our organisation's assets and data in cloud environments.

• Cloud Security Strategy: Develop, implement, and maintain an effective cloud security strategy and architectures that adhere to best practices, industry standards, and regulatory requirements.

• Security Architecture: Collaborate with engineering teams to design and implement common cloud security architectures, ensuring principles of least privilege, zero trust, defense in depth, and security by design.

• Infrastructure Security: Implement and manage security controls for cloud infrastructure components, including networks, virtual machines, containers, and serverless services. Apply security groups, network segmentation, and encryption to safeguard data in transit and at rest.

• Identity and Access Management (IAM): Design and enforce robust IAM policies to manage user access, authentication, authorisation, and privilege escalation within cloud environments.

• Security Monitoring and Incident Response: Set up and manage continuous security monitoring, threat detection, and incident response processes for cloud environments. Respond to security incidents, perform root cause analysis, and implement preventive measures.

• Vulnerability Management: Conduct regular vulnerability assessments to identify and remediate security weaknesses. Know how to apply patches and updates in a timely manner.

• Security Compliance: Ensure and assess cloud environments adhere to relevant government ICT/SS compliance frameworks and regulations.

• Security Automation: Build and maintain security automation scripts and tools to streamline security processes such as provisioning, configuration management, and incident response.

You will be a Great Fit if you:

• Have experience (2+ years) in designing, implementing, and managing security solutions in cloud environments (AWS, Azure, Google Cloud, etc.).

• Understand cloud security principles, including network security, encryption, identity and access management, and security monitoring.

• Are proficient in security tools such as intrusion detection/prevention systems, SIEM, vulnerability scanners, network firewalls, and web application firewalls.

• Have implemented security best practices within Infrastructure-as-Code frameworks (e.g. Terraform, CloudFormation, Ansible) to ensure secure infrastructure provisioning and configuration management.

Good to Have:

• Relevant professional certifications such as Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), AWS Certified Security – Specialty, or equivalent.

• Proficiency in scripting or programming languages (e.g., Python, PowerShell) for security automation and orchestration.

• Experience in using containerisation technologies, such as Docker, Kubernetes, AWS ECS, and knowledge in securing containers.

• Proficiency in implementing DevSecOps and CI/CD pipelines, with experience in relevant CI technologies such as Git, Gitlab, and Jenkins. Hands-on experience with security testing tools (e.g., SAST, DAST, SCA) and vulnerability management.

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14542063/2fc68717-fd53-1ede-bce4-a1fb0cb9b29f

About Us!
The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

• Develop, maintain, and operationalise a Threat Risk Assessment framework for HDB to identify and mitigate the threats and risks in its IT systems and programmes.

• Work with key stakeholders to ensure high cybersecurity posture of application systems through activities such as the following:
i. Promote secure coding practices.
ii. Review of Vulnerability Assessment and Penetration Testing (VAPT) Cases
iii. Facilitate remediation of vulnerabilities arising from application security testing
iv. Setup DevSecOps through CI/CD pipeline
v. Securing Cloud Workloads
vi. Procure & Maintain Security testing Tools/services to support source code review and VAPT.

• Related works include Threat Risk Assessment, project specific cybersecurity specification, cybersecurity proposals evaluation, cybersecurity design review, System Security Acceptance Test and review, Vulnerability Assessment and Penetration Test.

• Manage and promote IT security awareness and outreach programme.

• Keep abreast of the latest industry ICT security practices and technologies as well as emerging threats and vulnerabilities and recommend appropriate controls for implementation to improve the enterprise security posture.

• lead and/or participate in the adoption of new technological advances and best practices in infrastructure security systems to mitigate security risks.

You will be a Great Fit if you:

• You should possess a strong background in ICT Security, Information Security, Information Technology, Computer Science, Cybersecurity or equivalent.

• At least 2 years of experience in ICT works involving the setup, development, and management of web-based systems, with at least 2years of relevant ICT security work experience.

• Preferably possess one or more appropriate IT security certifications, such as CISSP, CRISC, CISM, CISA, CEH, etc

• Preferably with strong knowledge and experience in information and cybersecurity risks, controls, vulnerability assessment/penetration testing, compliance, and industry IT/cyber security best-practices.

Good to Have:

• Domain knowledge of access control; telecommunications and network security; cloud security; Cybersecurity & information security governance and risk management; software development security; cryptography; security architecture and design; operations security; security incident response and management; business continuity and disaster recovery planning; legal regulations, investigations, and compliance; physical (environmental) security

• Knowledge in IT security principles and IT controls as well as industry best practices and frameworks pertaining to IT Controls (IM8, COBIT, ISO27001/2 etc.)

• Good understanding of the current IT/Cyber Security landscape Great Attitude to bring the best out our team
• work beyond business hours including weekend when necessary.

• possess good interpersonal and communication skills.

• demonstrate a strong sense of urgency and have good troubleshooting and problem-solving skills with good attention to detail.

• conduct research on ICT and cybersecurity technologies where necessary to perform the assigned tasks.

• have good command of written and oral English

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14542118/2fc68717-fd53-1ede-bce4-ce5277e5329f