Total 116 help desk specialist job vacancies in D21 Upper Bukit Timah, Clementi Park, Ulu Pandan

Job Description & Requirements

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket
• Work location: East

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

Job Description

IT Support Desk Engineer plays a critical role in ensuring the smooth operation of an organization’s IT systems, hardware, software and operational devices. The role will serve as the first point of contact for end-users experiencing technical issues, offering remote or onsite support, troubleshooting hardware and software problems, and maintaining high levels of customer satisfaction.

Skills

• Proficiency in troubleshooting Windows operating systems.
• Familiarity with Active Directory, Microsoft 365 & MS office products.
• Basic understanding of networking (TCP/IP, DNS, VPN).
• Experience with ticketing systems (like ManageEngine-ServiceDesk or Similar).
• Any Windows Server knowledge will be added advantage.

Education
• Diploma or bachelor’s degree in computer science, Information Technology, or a related field.

Experience
• Minimum 3 years in an IT support or helpdesk environment preferred.

EA Number: 11C4879

Company Description

Sphere is a performance and recovery focused facility located in the Central Business District of Singapore. It is a sanctuary where passionate and progressive communities intersect and interact. Sphere offers a range of Performance and Recovery services, including Semi-Private Sessions, Infrared Saunas and Cold Plunge Pools. With its future-facing facilities, Sphere aims to support individuals in their quest to stay mentally and physically primed. The facility also seeks to explore future opportunities in hospitality, retail, and more, creating a space that goes beyond wellness.

Role Description

This is a full-time, on-site role as a Front Desk Staff member at Sphere. The Client Experience Associate will be responsible for performing Front Desk duties such as greeting and assisting clients, answering phone calls, and providing excellent customer service. They will also need to have strong communication and computer literacy skills to effectively interact with clients and manage administrative tasks.

Additional duties include ensuring overall operations of the gym are in order, including day to day walkthroughs to for general cleanliness and operational efficiency, overseeing and highlighting current or potential maintenance issues, as well as basic maintenance knowhow.

Requirements

• Phone Etiquette, Receptionist Duties including replying to text enquiries.
• Sociable, Affluent and Energetic, with Good Interpersonal Skills
• Customer Service and Communication skills
• Computer Literacy
• Prior experience in a similar role is preferred
• Familiarity with fitness and wellness industry is a plus
• Must be able to understand and represent the brand. (Training Provided)

Cathay United Bank Company, Limited is a wholly owned subsidiary of Taiwan’s largest financial group Cathay Financial Holdings. The Bank’s Singapore Branch is currently looking for a Head of Cross Border Banking to join the Corporate banking team.

Responsibilities

• Manage and grow a portfolio of Taiwanese and Foreign Corporate client who having registered address in Singapore
• Consult on building strategy of Local Corporate Business
• Develop and execute agreed strategy of Local Corporate of area in charge
• Expand the business with new eligible Local Corporate names who are fit within agreed strategy and area in charge
• Maintain, enhance relationship with existing customer to maximize banks return/ profitability
• Execute and act as primary point of control and monitoring for credit/ post-loan management
• Implement others duty being assigned.

Requirements

• Minimum bachelor’s degree in Business Administration/Accountancy or any business relevant discipline
• Minimum 3-5 years’ relevant experience within Corporate Banking space.
• In depth knowledge of Cross-border business, product /segment management, project and portfolio management financial / accounting / credit analysis
• Sound knowledge of the bank’s products and services
• Occasional business travel may be required
• Excellent interpersonal and communication skills
• Proficient in spoken and written English/Chinese to liaise with Chinese speaking headquarter counterparties and cross border clients

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Main Objective:

Provide technical and clinical support for the training curriculum that addresses the changing needs of Arthrex employees, Arthrex business partner representatives, and healthcare professional customers. Organize and conduct healthcare professional clinical skills labs and training sessions offered by Arthrex. Assist as a technical and clinical topic advisor for Arthrex and all departments there-in.

The individual must be prepared to work on weekends and public holidays as and when needed.

Essential Duties and Responsibilities:

1. Develop and maintain a thorough understanding of current and classic concepts in orthopedics, the Arthrex product line, and clinical procedures supported by Arthrex products; be able to articulate and demonstrate these concepts and procedures to Arthrex employees, business partner representatives and healthcare professional customers.

2. Participate in Employee and Arthrex business partner representative medical education programs.

a. Carry out the objectives created for Arthrex representative product and procedure training programs.

b. Provide input for Arthrex business partner representative medical education courses and surgical skills lab agendas.

c. Teach the safe and effective use of Arthrex products and procedure-specific surgical and non­ surgical techniques using Arthrex instruments.

d. Teach general orthopedic and medical condition topics including current and classic concepts of patho-anatomy, biomechanics, and pathology classifications related to Arthrex products and procedures.

e. Coordinate allocation of representative onboarding, and initial online, hands-on and intermediate training program.

f. Assist in the development of written digital learning materials for the purpose of Arthrex representative education and training.

3. Participate in healthcare professional medical education and training programs.

a. Carry out the objectives created for healthcare professional product and procedure training programs.

b. Provide input for healthcare professional medical education courses and single day lab agendas.

c. Teach the safe and effective use of Arthrex products and procedure-specific surgical and non­ surgical techniques using Arthrex instruments.

d. Teach general orthopedic and medical condition topics including current and classic concepts of patho-anatomy, biomechanics, and pathology classifications related to Arthrex products and procedures.

e. Participate as a liaison with Arthrex business partners and their representatives to assist with organization and implementation of their local medical education and surgical skills lab training p programs.

f. Assist in the organization and execution of cadaver surgical skills workshop.

4. Assist with reviewing written and digital material developed by other Arthrex departments to advise on clinical accuracy of these materials.

5. May supervise other employees in the future.

6. Travel up to 20% of the time.

Education and Experience:

Bachelor' s degree or equivalent in one of the bio-medical sciences or related fields is required.

Experience as a surgical nurse, surgical technician, medical doctor, doctor of osteopathic medicine or orthopedic surgeon, working in orthopedic surgery field is preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Position Overview:

A Training Specialist is responsible for developing, implementing, and managing training programs within an organization. The role focuses on enhancing the skills, knowledge, and performance of employees to meet both individual and organizational goals. This position plays a key role in improving employee development and supporting the overall growth and success of the company. Training specialists typically collaborate with department heads, HR teams, and external experts to design and deliver tailored training content that aligns with business needs.

Responsibilities:

1. Develop Training Strategy:

• Develop annual and quarterly training plans and budgets based on the company’s business needs.
• Analyse employee skill gaps and design training programs suited to various departments.

2. Establish Training System:

• Develop and improve onboarding training, job skill training, and management development modules.
• Establish training policies and processes to ensure standardisation and compliance.

3. Organise Training Activities:

• Design and implement internal training courses and organise seminars or training programs with external experts.
• Manage the entire course process, including coordinating training resources and providing logistical support.

4. Content Development:

• Research and update training materials (such as manuals, PowerPoint presentations, and videos).
• Introduce external high-quality resources to enrich course content and ensure practicality and innovation.

5. Project Training Effectiveness:

• Track training effectiveness and use data analysis to evaluate learning outcomes, suggesting improvements.
• Submit regular training reports to support decision-making for developers.

6. Employee Development and Corporate Culture Promotion:

• Develop personalized development plans and identify and nurture high-potential employees.
• Promote corporate culture through activities and enhance training efforts.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• A bachelor’s degree or higher in Marketing, Human Resources Management, Education, or a related field.
• At least 3-5 years of relevant training management experience, preferably in the food service, retail, or internet industries.
• Familiar with building training systems and project management processes.
• Capable of independently designing and implementing high-quality training programs, with experience in developing training materials.
• Proficient with modern training tools and technologies (such as online learning platforms, data analysis tools).
• Fluent in both written and spoken Chinese and English, with the ability to independently create bilingual training materials.
• Excellent organisational and time management skills.
• Strong cross-departmental communication, with good leadership and execution skills.
• An understanding of employee psychology and learning behaviours, with the ability to design efficient learning solutions.
• Experience in successfully implementing training projects or having received relevant honors.
• Familiarity with corporate culture development and high-potential employee cultivation methods.
• Possession of relevant training certifications (such as CIPD, TTT, etc.).
• Positive working attitude and a ready smile
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Able to join us within short notice

Benefits and Opportunities:

• Competitive salary and benefits package.
• Clear career development opportunities and professional training.
• A friendly and efficient work environment with opportunities to participate in core company decisions.
• If you are passionate about promoting employee growth and company success and want to showcase your talents in a dynamic environment, we welcome you to join us!

Job and Responsibilities:

· Provide application support to end users in troubleshooting and resolution of issues and updating them of the progress which entails communicating with them in an appropriate and constructive manner.

· Plan and execute Change Requests activities which include gather and facilitate business process discussion, conduct detailed analysis, solution design, development and configuration, testing, documentation and deployment.

· Work closely with the internal team and vendors to fully understand the user functionality, pain points, and areas of improvements within SAP applications

· Develop / Update relevant Master Data Standards especially master data to support SAP processes integrate with other modules or application.

· Configure and optimize SAP modules such as PP, MM, WM, SD, PS, and QM to meet business needs.

· Perform system testing (Unit, Integration, and User Acceptance), troubleshoot system issues, and provide post-go-live support.

· Conduct data migration from legacy systems to SAP and create functional specifications for customized reports.

· Deliver end-user training and prepare detailed system documentation.

Skill Requirement & Qualification:

· Minimum Diploma/Degree in Computer Science or related field.

· MUST have overall 6 years’ hands-on experience in SAP implementations and support.

· Involved in at least 2-3 end to end cycle of SAP project implementation.

· Design, develop, test, debug and implement programs on SAP S4 HANA.

· Expertise in the configuration and supporting integration of SAP modules, including PS, PP, MM, WM, SD, and QM.

· Excellent problem-solving, communication, and team collaboration skills.

· Able to start in a short notice period.

Operations Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Summary:

Reporting to the Commercial Operations Manager SEA, the primary responsibilities of the operations support specialist will be to work with cross-functional teams in SEA markets, to drive improvements across operations process and monitoring, distributor contracting processes and KPI management, as well as help enhance Health Care compliance (HCC) processes and controls across the region.

This person will work with local and SEA leadership in operations support; as well as local legal and procurement teams, to convey and review the business specific requirements in distributor and customer contracts and will work to enhance performance monitoring tools against contractual KPI’s. Additionally, this person will work closely together with local HCC and commercial teams to improve and implement Health Care Compliance processes and controls, such as sample/free goods monitoring as well as HCP (Healthcare Professional) interactions around Fee-For-Service and Educational Grant transactions.

Key Stakeholders

• Country leadership team for SEA markets
• SEA Legal and HCC teams
• SEA Finance, procurement, and tax teams

Major Duties & Responsibilities

Operations Support

• Monitor end-to-end process on quarterly samples, bundle deal, free goods and demo equipment trackers in collaboration with local markets
• Support SEA operations manager and Commercial Director with regular operations activities as required including organising local operations review meetings, data support, etc.

Health Care Compliance Processes and Controls

• Improve and implement Health Care Compliance processes and controls
• Process Change management and communication with the cross functions team (commercial, tax, HCC, legal)
• Support SEA team for HCC audits and data requests.
• Commercial representative in audit findings and mitigation plan discussions.
• Implementation lead for mitigation, control and monitor improvement plans.

Distributor Performance Management

• Tracking of Distributor performance against contractual KPI’s.
• Support performance discussions and recommend improvements in case of underperformance.
• Review distributor processes and collaborate with the cross functions team (commercial, tax, HCC, legal etc) to ensure ongoing and robust compliance environment.

Distributor change process (RFP) and Contract Management

• Monitoring of contractual end-dates and initiating renewal or RFP process.
• Representing Commercial team in RFP Procurement process i.e. collecting RFP requirements.
• Support business negotiations with customers or distributors as needed.
• Providing local legal teams with contract templates and business specific requirements.
• Review contracts (e.g. distributor agreements, deal agreements) and liaise closely with cross function teams to ensure compliance (Tax, Legal, HCC etc).
• Primary project manager for distributor transition (license and stocks transfer, commercial process SOP establishment etc.)

Requirements

• Bachelor’s degree or equivalent (in Business, Supply Chain, Engineering or Finance).
• Minimum 5 years of experience in finance, operations, and/or procurement field. Any legal experience will be a plus.
• Demonstrated ability to influence business partners with fact-based data.
• Advanced computer literacy (PowerPoint, Excel, etc.)
• Team player across levels, functions, and reporting lines

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

The Role:

• Prospect, develop and drive sales plans to promote and sell laboratory reagents, consumables and equipment to the institution (universities and institutes) market
• Manage key accounts and identify new customers
• Evaluate customer needs and market competition
• Manage sales strategies to improve market share and profitability for the business
• Provide regular reports to the management team on market / customer / sales trends
• Report market trends of new & existing products in the local market
• Develop SPD Scientific company image in the market as a reliable partner for all their needs

The Pre-requisites:

• Tertiary education in Scientific field
• Prior sales/lab experience in Industrial testing laboratories is a plus
• Excellent written and verbal communication and interpersonal skills
• Proven ability to build relationships, influence customers at all levels
• Team player with the ability to work independently
• Professional, self-motivated, focused and creative

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

Job Description & Requirements

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket
• Work location: East

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description:

As an Account/ Finance Specialist, your primary responsibility will be to manage and oversee financial operations within the organization. You will work closely with the finance team and other departments to ensure accurate financial reporting, compliance with regulations, and effective financial planning.

Responsibilities:

1. Full set of accounts to support CMS licensee dealing in Securities (product financing) and Futures, and as client’s custodian.
2. Assist in managing the Singapore entity financial operations, including budgeting, forecasting, and financial reporting, daily client fund reconciliation deposit and withdrawal approval.
3. Negotiate with bankers to secure optimal banking solutions tailored to the firm's needs, enhancing financial operations.
4. Review and assess liquidity levels regularly to maintain financial stability and operational efficiency.
5. Review preliminary business contracts, ensuring clarity, compliance, and alignment with organizational goals.
6. Prepare regulatory reporting as follows:

• Prepared MAS reports (Form 1, 2, 3, Quarterly Income & Expenditure), ensuring compliance with regulatory requirements.
• Compiled and submitted survey issued by Singapore Department of Statistics.
• Managed GST reporting, ensuring accurate calculation and timely submission of returns.
• Oversee CRS and FATCA reporting, ensuring adherence to international tax compliance standards.

Qualifications:

• Proven experience in financial analysis, financial reporting, budgeting, and cash flow management.
• Strong knowledge of accounting principles, financial regulations, and compliance requirements.
• Experience with capital market activities, including securities, futures contracts, and product financing.
• Familiarity with financial reporting, daily bank/broker reconciliations, and computation of financial resources.
• Excellent analytical and problem-solving skills with attention to detail.
• Strong communication and interpersonal skills to effectively collaborate with stakeholders.
• Ability to work in a fast-paced environment and meet deadlines.

Procurement Specialist (Contract)

You will be responsible for the procurement of spares/parts, supplies and services for the maintenance and operation of the power plant and its facilities.

Responsibilities

• Collaborate with plant engineers and personnel from the maintenance / operations / facilities teams on the requirements of the materials / services based on stipulated technical specifications and scope of work descriptions.
• Perform sourcing activities from both local and overseas vendors.
• Prepare and send out RFQs to the relevant suppliers/vendors and monitor their submissions.
• Conduct supplier evaluation and manage selection processes to ensure submissions are in line with the technical and commercial specifications.
• Expedite the delivery of the order and communicate with the internal stakeholders for any changes to the order as needed.
• Resolve supply, quality, and service invoicing issues with vendors and ensure commercial, legal and contractual compliance in all the procurement transactions.
• Undertake procurement continuous improvement initiatives.

Requirements

• Engineering degree in Mechanical / Electrical / Control & Instrumentation or equivalent.
• Technical procurement experience in a similar environment will be advantageous.
• Strong technical knowledge and evaluation writing skills.
• Excellent planning, organising, communication, and negotiation skills.
• Proficiency with MS Office suite especially Excel. SAP experience will be a plus.
• Resilient, self-driven and independent team player with the good ability to work multi-task and meet deadlines.

What’s on Offer:

• Industry: Cloud Consulting

• Location: Singapore

• Permanent Role

• Competitive Compensation

Job Summary:

We are seeking a highly skilled Cloud Presales Specialist to join our team. This role requires deep technical knowledge of cloud services and will support cloud service provider PreSales activities. The ideal candidate will work closely with sales teams to develop technical proposals and present solutions to customers across the ASEAN region.

Job Description:

• Collaborate with sales teams to develop comprehensive technical proposals

• Present cloud solutions to customers, addressing both technical and business requirements

• Support PreSales activities for cloud service providers

• Travel frequently, primarily to Singapore and other ASEAN countries

• Provide in-depth technical expertise on cloud solutions and architectures

• Stay up-to-date with the latest cloud technologies and industry trends

Job Requirements:

• Strong technical knowledge of major Cloud Service Providers (CSPs), specifically Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)

• Experience in designing and architecting cloud solutions

• Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences

• Proven track record in PreSales or solution architecture roles

• Strong problem-solving and analytical skills

Who are we looking for:

• Need Cloud certifications, especially in Amazon Web Services and/or Microsoft Azure

• Experience with cloud migration strategies and best practices

• Knowledge of ASEAN market and business practices

• Familiarity with cloud security and compliance requirements

We are looking for a proactive and self-motivated individual to join the Finance team. Reporting to the Deputy Director, you will be an integral part of a dynamic team responsible for managing e2i’s procurement. You will collaborate with teams to develop effective procurement strategies and ensure compliance with policies and processes. Additionally, you will be responsible in reviewing internal procurement policies, collecting and managing procurement data, and producing reports for audit and management reporting.

Responsibilities

• Collaborate with teams and work closely with them to understand their specific procurement needs and business objectives.
• Develop procurement strategies that support the organization’s overall goals.
• Ensure procurement activities are managed effectively, prioritising cost control, timely delivery, and adherence to quality standards, while ensuring that all actions align with governance requirements and organizational priorities.
• Build a culture of procurement compliance through continuous improvement and training to stakeholders.
• Coordinate and respond to procurement audits in a timely and efficient manner.
• Assist in system implementation and participate in process improvement initiatives.

Requirements

• Minimum 6 to 9 years of relevant experience.
• Hands on experience in SAP S/4 Materials Management system is preferred.
• Good knowledge of government procurement policies is preferred.
• Positive and resourceful individual with active listening skills to gather information and anticipate next steps.
• Situational problem-solving skills with ability to concise complex problem into executable solutions.
• Good analytical, communication, interpersonal and stakeholder engagement skills.
• Able to multi-task and work in a dynamic environment to perform duties accurately and prioritise and deliver within tight deadlines.
• Demonstrated commitment to integrity, ethics, and professionalism in all aspects of work.
• Proficient in MS Word, Excel & PowerPoint.

Designation and salary will be commensurate with experience.

We will only contact shortlisted candidates.

Our client, a well-known company is looking for candidates for the position of HR Specialist.

JOB SUMMARY

The successful candidate will be tasked to handle the full suite of recruitment function from sourcing, hiring to orientation and confirmation appraisals. Additionally, he or she will also be in charge of on-boardment, welfare and benefits.

RESPONSIBILITIES

Recruitment

• Partner with hiring managers to determine staffing requirements- Support hiring activities such as internal & external advertisement
• Perform 1st selection of candidates by shortlisting and screening of candidates
• Coordinate and facilitate face to face interview between candidates and hiring managers
• Recommend salary proposals
• Plan & drive ad-hoc HR events like career fairs, recruitment talks, etc

Staff Welfare and Benefits

• Provide support in the planning, implementation, and administration of staff welfare and benefits
• Plan and organize HR initiatives and staff welfare activities
• Manage and review HR policies and procedures to ensure compliance to labour laws

Diversity Equality & Inclusion(DE&I)

• Work with Regional HR to drive and execute DE&I initiatives and activities

REQUIREMENTS

• Degree/Diploma in Business or Human Resources with at least 1 year of HR experience
• Fresh Graduates with internship experiences are welcome
• Good Project management skill, strong coordination, creative and innovative thinking
• Confident to work and communicate with all levels of personnel, from entry level to top management
• Strong Computer knowledge in excel, power-point and automation tool
• Excellent verbal and written communication skills
• A self-starter as well as a good team player who is able to work independently
• Adaptable, flexible and comfortable to work in a Japanese company with a multicultural environment

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)


We regret that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

Nanomatics, a cutting-edge startup revolutionizing plastic waste management, is seeking an intern for Business Development Specialist position. The candidate will lead the growth of Company's innovative products and services. This role involves conceptualizing sales strategies, driving market expansion, building relationships with customers, and ensuring the effective use of resources. The ideal candidate will combine a strong understanding of business and marketing expertise with sustainability concepts to position Nanomatics as a leader in circular solutions for waste management. This is a part-time position with convenient work schedule and possibility to convert into a full-time position.

Roles and Responsibilities

• Conceptualise sales strategies and business plans for products and services.
• Propose informed business decisions referring to data insights and analysis.
• Implement market expansion and new market plans for business growth.
• Find prospects, develop relationships with potential customers and formulate new account development strategies.
• Collaborate with internal teams to refine the products and services to meet market demand.
• Provide feedback from customers to guide technical and product development efforts.
• Lead the creation of marketing materials, including brochures, technical promotional content, and illustrations, to effectively promote Nanomatics' solutions.
• Track business development progress and key performance indicators (KPIs) to measure the success of strategies and projects.
• Prepare regular reports and presentations for senior management on achieved outcomes and future plans.

Requirements

• Candidate is pursuing a degree (BSc, MSc) in business/marketing.
• Strong "can do" attitude and intrinsic motivation for seeking new opportunities.
• Good interpersonal and communication skills, especially when talking to senior company representatives.
• Relevant skills (CRM, animation, video production, or other) is a plus.
• Singaporean PR/Singapore citizen.
• Able to commit 3-4 months.

What We Offer

• A chance to work with innovative technologies addressing critical environmental challenges.
• An opportunity to shape the growth of a high-impact startup in the sustainability sector.
• A dynamic and relaxed work environment with room for professional growth.

Key Responsibilities:

SCAQ Academy

• Support coordination and collaborative initiatives with training partner and trainers
• Key team member in outreach and publicity for SCAQ Academy activities
• Trainer management for new SCAQ Academy Products
• Liaise with trainers on the scheduling of courses and other training matters
• Support course planning, administration, and promotion of courses, monitor and evaluate training feedback reports to continuously improve the courses
• Collaborate with trainers and partners to review and curate content of courses for different audiences
• Work with external parties for course offerings and marketing initiatives
• Facilitate funding and relevant administration
• Administrator to respond to SCAQ Telegram Channel enquires
• Prepare reports and perform other duties as required by HOD and Reporting Officer
• Project Manager to support IT and Product Team for development of SCAQ GPT

ISCA Conference

• Support in content curation for conferences
• Support in development of conference & exhibitor activities
• Creative execution of new conferences

Administrative & Operational Support

• Support in administration of candidate registrations – individuals, corporations & overseas
• Support in minutes taking of meetings
• Administrative support & organisation of ISCA Conferences and events including event planning, online registration set-up, monitoring registrations, logistics support, enquiries, speaker and partner coordination

Requirements:

• Degree in any disciplines
• Prior experience in an institute of higher learning/ education/ engagement role/ events management / professional membership body would be an added advantage
• Willingness to learn about the accountancy industry is a must
• Effective project management skills to handle multiple projects, prioritise tasks, and meet deadlines
• Strong written and verbal communication skills to collaborate with various stakeholders
• Strong data management and analysis skills to derive data-driven insights for reporting and communication.
• Attention to detail and organisational skills to ensure accuracy and quality of programme development
• Ability to adapt to changing requirements, learning needs, and evolving technologies.
• Able to work independently in a fast-paced environment and display abilities as a good team player.

The Role

As the Strategic M&A Specialist / Analyst , you will be the driving force behind the corporate growth initiatives of our client. You will analyse market trends, lead the development of their organic and M&A strategies, and manage the entire M&A process — from target identification to deal closure and integration. Your leadership will ensure seamless transitions and successful integrations that align with our business objectives.

Responsibilities :

• Work with senior leadership at the corporate, business unit, and functional level to drive strategic investments, business, and corporate development in respect of the Linnovate Partners core businesses in Asia, and other key regions.
• Identify and develop business prospects/opportunities to grow investments and network in the region and contribute to the Group’s long-term profit growth.
• Develop joint-ventures, partnerships and other related opportunities which includes formulating and negotiating terms with prospective partners and preparing bid submissions.
• Build a reference base of business prospects and gather market intelligence.
• Review/prepare presentations/memorandums/submissions/reports concerning potential projects, transactions, and initiatives for senior management and/or the Board.
• Support and drive such other strategic projects as may be identified from time to time by management, including but not limited to post-investment assessment and strategic optimization and reorganization initiatives. Support the due diligence process, including assisting with framing due diligence objectives, supporting due diligence teams, and coordinating the reporting of due diligence findings to senior leadership for a target entity
• Work with key stakeholders to translate deal strategy into integration success, focus on identifying sources of transaction value and developing measurable key success factors to track integration achievement, and lead project management activities across the mergers and acquisitions (M&A) life cycle, including schedule and scope development, issue and risk management, and strategic planning and analysis.
• More generally, to plan, develop and execute M&A transactions which will include undertaking feasibility studies, financial modelling, deal structuring and negotiations as well as managing transaction documentation.
• Develop and implement corporate-wide growth strategies.
• Lead the entire M&A process, from target identification to deal closure.
• Collaborate with different Business Unit heads to align organic growth strategies.

Qualifications :

• Possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Accounting/Business Studies/Finance/Banking or equivalent.
• CFA/CPA (or equivalent) would strengthen the application but is not required.
• Experience: 6-8 years of solid M&A or strategic investment experience
• Preferably with some overseas work exposure to emerging markets (e.g. China, SEA, India etc)
• Ability to work with cross-functional business teams to identify fundamental business drivers and risks to those drivers, and translate them into actionable plans.
• Ability to work cross-functionally with diverse groups and senior-level management
• Be very detail oriented and enjoy working in a fast-paced, dynamic, results-oriented environment.
• Education: University degree in Engineering or Finance, with an MBA preferred.
• Skills: Strong financial analysis, market research, and strategic planning abilities. Exceptional communication, negotiation, and leadership skills are a must.

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Key Responsibilities:

• Responsible for generating scripts and templates required for the automatic provisioning of resources
• Discover standard cloud services offerings, install, and execute processes and standards for optimal use of cloud service provider offerings.
• Build scripts to integrate with the organization’s systems as a service offering.
• Stay well-informed of failures and complications related to a cloud offering.
• Responsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc.
• Manage a complex cloud environment in accordance with company security guidelines

Requirements:

• Mandatory - having expertise in deploying and managing IaaS & PaaS Infrastructure services on AWS, GCP & VMWare environments using Terraform, Cloud Formation, CDK (Cloud Development Kit) & Ansible
• Hands on experience in Ansible tower as well as writing and deploying Ansible Playbooks
• Relevant cloud certifications such as AWS Cloud Practitioner or Sys Ops .
• MUST have experience on Singapore Government Cloud
• Familiarity with containerization technologies such as Docker , Kubernetes Docker and EKS. And
• Public cloud delivery know-how with AWS and/or Azure
• Hands-on AWS experience with at least 2 implementation (preferred in an Enterprise scale environment)
• Experience with core AWS platform architecture, including areas such as: Organizations, Account Design, VPC, Subnet, segmentation strategies.
• Experience with Cloud native Backup and Disaster Recovery approach and design
• Knowledge of DevOps and CI/CD pipeline (GitHub, Jenkins, Artifactory)
• Familiar with Encryption, Logging, and Privacy/Security Protocols (e.g. TLS 1.2, ELK stack)
• Familiar with one of the enterprise operating systems (Microsoft Windows Server (20012 & up) and/or RHEL 7, 8)

People Profilers Pte Ltd

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944
Registration No. R1109829