Job Responsibilities

• Ensure daily opening and closing duties in the outlet are properly executed

• Overseeing outlet operations and maintaining its operational smoothness

• Maintain high productivity, quality, and customer service standards

• Respond efficiently and accurately to customer feedback

• Recruiting & hiring of restaurant staff

• Responsible for induction training and on the job training of new employees and also newly promoted staff

• Responsible for employee's performance and discipline

• Responsible for achieving target sales and profit levels

• Liaise with Central Kitchen and external suppliers for ordering

• Manage stock levels of beverage and other related utensils and cutleries

• Backend duties: Sales report, stock takes, scheduling etc

• Ensuring safety, cleanliness and sanitation standards are adhered to by all staffs of the restaurant

Job Requirements

• Minimum GCE O-Level or ITE qualifications

• Minimum 3 years managerial experience in F&B or relev experience

• Positive attitude with ability to influence and lead a team

• With F&B experience is an asset but not essential

• Pleasant and cheerful personality, energetic and team player

• Provide friendly and professional service to customers

• Able to multi-task, adapt to fast paced environment and work under pressure

• Able to perform split shift and work on weekends and public holidays

• Possess WSQ Food & Hygiene Certificate

Benefits Summary

• This is a full-time permanent role
• Medical Leaves, Medical Claim, Insurance Coverage, Dental Benefits, Annual Leaves, Variable Bonuses, Annual Salary Review Scheme, Accommodation Allowance, Commission Pay etc.
• Basic Salary: THB180,000 - THB200,000 (Equivalent to SGD7,000 - SGD7,800) + Performance Bonuses + Commissions
• Work location: Bangkok, Thailand
• Working days & hours: Monday - Friday, 9am-6pm

Our Client

Established in the year 2000, they are a leading provider in Securing Identity and Transactions in the Cyber World that enables individuals, organizations, and societies to build trust and identity assurance for powering productivity gain through digital identity and identity of things (IDoT).

Additionally, they are an ISO27001 and ISO9001 certified company, committed to delivering qualified and secured management systems that meet the needs of their clients. Their clients include leading global and regional financial service institutions, government agencies, telecommunications, public utilities, manufacturing, healthcare, education, multi-national corporations, and others. Currently, they have a direct presence and active authorized partners across Singapore, China, Hong Kong, Taiwan, Malaysia, Thailand, Japan, and the United States.

Key Responsibilities

• Oversee the hiring and development of a Thailand sales organization and drive the development of sales strategies
• Responsible to develop the channel strategy and recruitment as well as business planning to achieve the targets
• Maintain the relationship with the key clients and develop the new opportunities in the markets
• Analysing business planning, sales activities as well as the market situation to drive the sales revenue to achieve the objectives
• Hiring, training and coaching sales team. Develop strategic vision, objectives, financial budgets and forecasts. Manage overall sales process, set appropriate metrics for sales funnel management
• Develop global pricing and revenue generation to deliver to the agreed business plan
• Identify industry and market trends, maintaining keen awareness of industry partner and competitor movements and activities
• Work closely with Thailand sales team to develop, establish, and direct channel and distribution strategies and execute lead programs
• Maintain key customer relationships and develop and implement strategies for expanding the company’s customer base
• Manage overall sales process, set appropriate metrics for sales funnel management
• Develop pricing policies, including volume discounts and terms and conditions for high-profile customers and channel partners
• Responsible for the sales of company’s Credential Management, Strong Authentication and Single Sign-On solutions through our distributor and channel partners in Thailand
• Develop and implement action plans with channel partners to achieve and exceed the sales objectives
• Work closely with our distributor and channel partners to nurture new businesses and build a sustainable and strong sales pipeline

Additional Information/ Requirements

• Bachelor’s Degree or equivalent required
• At least 5-8 years’ IT software and/or services sales experience with a proven track record in Key Account Sales in Banking and FSI Sector
• Familiarity with solution consultation specializes in Software solution selling methodologies would be advantages
• Previous experience in enterprise security solution selling with specialization in Identity, Credential and Access Management (ICAM)
• At least 5 years in the IT channel sales experience and preferably with IAM background
• Demonstrate excellent interpersonal skills i.e. strong coverage and relationship, preferably C-/ EVP/ FVP level in the Major Banks and FSI Sector to achieve sales goals
• Singaporean only

Next Step

Please submit your updated resume in MS Word format by clicking the QUICK APPLY  button.

We regret to inform that only shortlisted candidates will be notified.

Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by Crew by HRnet and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Yee Voon Hoe (R24124842)

Crew by

HRnet Ventures Pte Ltd

EA Licence No: 24C2435

Duration: 1 year contract (Start Feb 2025)

Working hours: Mon - Fri (9am - 630pm)

Location: Bugis / Bras Basah area

Responsibilities

• Programme Coordination: Coordinate events and engagements that facilitate meaningful interactions and dialogue between volunteers and senior participants.
• Partnership Management: Cultivate and maintain strong relationships with community partners, local organisations, schools, and other stakeholders, recognising them as key collaborators in the development and execution of the FM’s community programmes.
• Operations Management: Work with appointed Event Management Company to manage the complex scheduling requirements for the programme – ensuring the successful assignment of suitable volunteers to event timeslots. To also manage all logistical matters to ensure programme effectiveness.
• Evaluation and Reporting: Monitor the effectiveness of the programme, gather feedback from stakeholders, and prepare reports to assess the impact and success of the initiative. When required, to be on-site at the programme venue to evaluate performance of
• facilitators and volunteers, and implement suitable interventions should programme quality fall short.
• Budget Management: Monitor and track budget utilisation of assigned programmes and prepare reports for proper accountability of funds and resources.

Requirements

• Diploma / Degree
• Preferably 1 year experience in community programming, event management, or cultural outreach, preferably in a museum, garden or exhibition setting, with a demonstrated focus on interactions that cater to a diverse range of audience profile
• An interest in local history, particularly that of the pre- and post- Independence decades and/or experience with culture/heritage/arts sector-related work is preferred, though not mandatory
• May required to work during weekend / after work hours - support event etc

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/details/10370

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Customer Service Team Lead / Manager

(Order Management & Logistics)

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: S$ 4,000 - 6,000

Job Summary

The Customer Service Team Lead oversees the order management process, ensuring excellent customer service delivery. This role manages a team, coordinates with various departments, and enhances customer satisfaction.

Key Responsibilities

• Provide hands-on support for the full order-to-cash function across multiple countries.
• Lead and manage the order management team, ensuring efficient workflow and high-quality customer service.
• Develop and implement order management policies to improve efficiency and accuracy.
• Collaborate with various teams to ensure timely fulfillment of customer orders.
• Review key performance indicators (KPIs) and recommend changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements.

Job Requirement:

• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Early Childhood Principal/Vice Principal

• Working Location: Bukit Panjang, Bedok, and more!
• 5 Days Monday to Friday
• Basic $4,000 - $6,000
• Advanced Diploma in Early Childhood Leadership (ADECL) / Degree in Early Childhood Care & Education (DECCE)
• Career Progression Opportunities.

Responsibilities:

• Responsible for the strategic direction and overall management of the preschool
• Provide leadership for setting overall goals for the school as a basis for curriculum objectives
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements, where applicable
• Oversee curriculum planning and professional matters
• Mentor teachers in all areas to facilitate collaborative approaches to learning, teaching and evaluation so as to improve overall performance standards and competencies
• Set the direction for parent partnership, community engagement and talent management
• Manage relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately
• Management and optimisation of centre resources Implementation of specific centre programs, initiatives and events
• Handle centre administrative matters and enrolment
• Determine requirements that must be met regarding licensing, health and safety regulations from the start and local regulatory agencies
• Prepare budget and control budget expenditures

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Inventory Manager

Working Location:Central
Working Hours: 8am - 6pm
Working Days:5days
Salary Range:$7,000 – $8,500
JOB PURPOSE AND CONTEXT
The Manager (Inventory) responsible in managing the inventory control to ensure inventory level is optimized and inventory targets are achieved.

KEY ROLE(S), RESPONSIBILITIES AND DUTIES
• Oversee inventory management; maximize stock turn through replenishment and stock transfer, as well as ensure inventory levels of product categories are controlled within the stock turn day given.
• Locate and reconcile any inventory discrepancies.
• Responsible to ensure overall cost effective and efficient methods of stock movement.
• Execute overall management direction to ensure product orders are sufficient and on time to cater for business activities.
• Constantly review and improve inventory control protocols and processes to ensure proper system is in place to support the work and to ensure adherence to supply chain inventory standards.
• Perform any other duties as assigned by Superior.

QUALIFICATIONS, SKILLS, KNOWLEDGE AND ABILITIES
EDUCATION AND EXPERIENCE

• Bachelor’s degree or equivalent.
• Proven track record with at least 8 years’ experience in retail supply chain management.
• At least 3 years of management experience in retail chain stores.
• Experience in WMS ERP system.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our Client is one of the top educational institution in Singapore.

The Student Affairs Office seeks to achieve its mission of collaborating and co-creating a meaningful and enriching student life experience with its partners by:

• promoting students’ personal growth through co-curricular learning arising from student-led activities, leadership development initiatives, residential hall programmes, inclusion and integration efforts, community engagement initiatives and sports
• facilitating meaningful engagement among key stakeholders within and outside of the NTU community.

Scope of Work

Bridging Programme

· Coordinate with various Offices to support Bridging Programme Students’ administrative transition into Singapore and university.

· Collaborate with various Offices to plan and implement the pastoral care programme for Bridging Programme Students.

Student Support and Case Management

· Work with Offices and Schools to identify and provide relevant support services to Science & Engineering scholars, both academic and non-academic.

· Plan and implement activities for these students, to help them better integrate academically and socially.

University-Wide Integration Efforts

· Collaborate with and provide advice to students, staff, and faculty to educate and raise awareness of integrative practices.

· Plan and implement programmes and initiatives that inculcate the importance of diversity and integration.

· Support the development and implementation of policies and practices which enhance integration within university.

Data Analysis and Reports

· Data analysis and preparation of reports for submission to regulators and senior management of university.

Job Requirements

· Bachelor’s degree in any related field from a recognised University.

· Good working knowledge on the transition and integration of international students in higher education.

· At least 3 years of relevant experience which involves considerable interaction with youth.

· Experience with international students in the tertiary education sector will be advantageous.

· Sensitive to and empathetic towards the transition and integration challenges faced by international students.

· Critical and lateral thinking skills.

· Ability to adapt effectively in a complex and constantly changing environment.

· Communication, negotiation and influencing skills.

· Ability to work collaboratively with university students and colleagues from different cultural and disciplinary backgrounds.

· Strong drive to initiate, plan, implement and deliver integration initiatives on time and on target.

· Proficient in all Microsoft Office application software.

If you are keen to know more about this role, please email Mary at [email protected] and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.

EA Licence No: 93C4403

EA Regn No: R1326974

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Harbourfront

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

· Ensure daily opening and closing duties in the outlet are properly executed

· Overseeing outlet operations and maintaining its operational smoothness

· Maintain high productivity, quality, and customer service standards

· Respond efficiently and accurately to customer feedback

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also

newly promoted staff

· Responsible for employee's performance and discipline

· Responsible for achieving target sales and profit levels

· Liaise with Central Kitchen and external suppliers for ordering

· Manage stock levels of beverage and other related utensils and cutleries

· Backend duties: Sales report, stock takes, scheduling etc

· Ensuring safety, cleanliness and sanitation standards are adhered to by all staff

of the restaurant

· Help out at other outlets when needed.

· Handle any other duties assigned by Outlet Manager/ Area Manager

• HR Generalist (excluding Payroll)
• International Logistic MNC
• Joo Koon / Pioneer
• Work Life Balance

Job Scope:

• Handle full spectrum of HR and administrative functions (excluding payroll)
• Manage full cycle of recruitment process for non-executives, including sourcing, posting job advertisement, interview coordination, etc
• Plan and execute employee engagement events
• Collaborate with cross-functional teams to organize team-building activities and recognition programs
• Administer employee benefits including insurance update and claims
• Employee relations support including clarification on claims and leave entitlements updates, administration of referral programs, etc
• Processing of new hires, employee changes and terminations in HRIS/DMS system, benefits administration and other similar duties
• Maintain the HR database, employee records and filing of documents and training updates
• Draft and update of documents including employee handbook, forms, SOP, policies and other HR related documents
• Handle administration of employment contract for non-executive level
• Collaborate with school for internship opportunity direct to Uni or Polytechnic
• Handle work pass administration
• Handle MOM related matters including Work Right Inspection and MOM Surveys
• Handling training grants, MINDEF claims and other government claims
• Any other ad-hoc duties as assigned

Requirements:

• Possess a Degree / Diploma in HR / Business Administration or equivalent
• Possess minimum 3 years of related HR experience
• Prior exposure from MNC environment will be highly valued
• Prior exposure from Logistic industry is advantageous
• Proficient in MS Office
• Strong organizational skills with excellent attention to details
• Willingness to develop and learn new skills
• Ability to work independently and collaboratively in a fast-paced environment
• Good knowledge on employment law and regulations

Other Information:

• Company: Logistic MNC
• Working Hour: Mon - Fri / 8.30am - 5.30pm
• Salary: Up to $4000/mth + AWS + VB
• Location: Pioneer (3 Bus Stops from Joo Koon MRT)

To apply please click on the APPLY NOW button with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

Job Description

• To support HR recruiting activities
• General HR and Administrative duties
• Publish job posting on job portal
• Liaise with recruitment agency to source candidates
• To screen, shortlist candidates and coordinate for interview arrangement
• Attend interview session
• Update recruitment status to the management

Job Requirement

• At least 1 year of working experience in the related field is required
• Bilingual
• Must possess at least a Diploma in any field
• Good communication skills

Job Info

• Located at UBI (Nearby MRT station)
• 5 working days

Temp Holiday Seasons Event Helpers

Location: Wheelock, Wheelock Cafe, Vivocity, Paragon, Parkway Parade, One Raffles Place, Plaza Singapura, Raffles City, Waterway Point, IMM, PLQ, Great World

Duration: 1 Nov to 31 Dec
15 Nov to 31 Dec
1 Dec to 31 Dec

Salary Package: $11.50/hr

Working Hours: 5/6 days per week including both weekends

Job Scope:

• Cashiering duties
• Restock shelves and maintain store cleanliness.
• Assist customers with their inquiries and purchases.
• Other ad hoc duties assigned.

Requirement:

• Must be 18 years or older

YMCA of Singapore

The Role

You will work closely with HR Business Partners to assist in the HR functions including but not limited to recruitment & selection and offboarding. You will also be providing administrative support to the HR department.

Responsibilities

• Support the recruitment process which includes job postings, CV screenings, arranging interviews with candidates.
• Prepare new hires’ employment contracts, onboarding documents and new hires’ monthly announcements on the intranet.
• Monitor the work passes and confirmation due date of employees including contract renewals.
• Prepare staff passes for new employees and update the organization chart when necessary.
• Update new employees’ data into the HRIS and ensure it is accurately maintained.
• Administer the offboarding process of resigning staff such as exit clearance and exit interviews.
• Responsible for assigned office administration duties including but not limited to purchasing of office stationery, first-aid box supplies and ordering of fruit baskets.
• Other adhoc duties as and when assigned.

Job Requirements

• Minimum Diploma in Human Resources Management/Business Administration or related discipline.
• 1 to 2 years of relevant experience in a similar capacity is preferred.
• Basic knowledge of Microsoft Word / Excel / Outlook.
• Good communication and interpersonal skills with the ability to communicate effectively with all levels of staff.
• A team player, self-motivated, independent, meticulous and detail-oriented.

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

• MNC Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tai Seng
• Working days: Monday to Friday
• Working hours: 9am to 6pm

Job Responsibilities:

• Full spectrum of HR & Administrative duties
• Assist to manage employees’ matters in areas of compensation matters, appraisal for annual increment and performance bonus
• Manage HR Administrative duties in areas of preparation of all HR related letters, insurance, maintaining HR Documentation, etc
• Ensure timely processing of monthly payroll for employees
• Journal entries for payroll, OT, bonus accrual and related
• Assist in coordinating in training programme and liaise with nominated trainees on training requirements
• General office administration and management
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec/Diploma in Human Resource, Admin or related field with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Description
We pride ourselves to provide quality services as a leading recruitment consultancy in Singapore. We are looking for dynamic, driven and focus individual to join our distinctive team in driving the business development strategy and recruitment processes for our clients. If you think you can take up the challenge as a professional Recruitment Consultant in this ‘people oriented’ field, do not hesitate, come and join us!

Responsibilities:

• Handle full suite of recruitment activities from sourcing, coordinating, interviewing, assessment of candidates to job offering and onboarding for all positions
• Drive the recruitment process by actively sourcing for talent in the related fields
• Involve actively in Human Resource activities with regards to Hiring and Managing of potential candidates
• Provide career advice to candidates and clients with regards to current market trend
• Propose and negotiate business model / plan with targeted clientele pool
• For successful candidates, Recruit Express offers an attractive remunerations, comprehensive training and a dynamic working environment and exciting opportunities to develop a rewarding career!

Interested in the above role! Please send in your CV to [email protected]

EA Personnel: Denyse Nicole Tan Shuqin
C.E.I : R1333503
Company Registration No: 99C4599

We regret that only shortlisted candidates will be contacted.

5 day Work Week, 9am to 6pm

HUMAN RESOURCES

• Full cycle of recruiting, sourcing, pre-screening, on-site interviews and assessing, offering of employment and onboarding

• Identify, attract and source hard-to-find passive talent using different niche sites/online channels and other social platforms and professional networks. Organize and participate in the relevant career events and local job fairs to broaden the hiring needs

• Take steps to ensure a positive candidate experience throughout the candidate selection process.

• Liaise and work closely with the management on recruitment needs and deliver consistent and timely manpower results

• Manage and prioritize and close jobs in a timely and effective manner

• Send weekly updates on hiring progress and prepare monthly reports on recruitment progress.

• Administration work for all on/off boarding

• Assist in HR projects and other HR initiatives when required

• Other ad-hoc duties as assigned

OPERATIONS

• Oversee Operations Trainer to ensure smooth running of all the outlets daily

• Plan and manage weekly rostering for all front of the house staff, ensure that Roster always meet the Management expectation

• Provide training and guidance to new and existing staff as and when needed

• Ensure front of the house staff are totally conversant with the counter SOP/service sequence and the implementing of all company policies and procedures.

• To carry out on-going performance reviews, coach and direct activities to achieve desired performance according to Company’s objective.

• To review and analyse daily sales, highlight problem areas and take appropriate action to rectify poor performance. Propose and implement corrective actions if needed.

• Ensure Time Management System is updated daily according to the roster, monitor the overtime of all staff and ensure that it is within the MOM guidelines

• Any ad hoc duties as assigned

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.
• Liasing with external client with regards to BPO (e.g. customer service for staff replacement)
• Task to explore set-up for a branch office in other countries (e.g., office location, registration, administrative process).
• Other tasks that may be assigned by supervisor or director.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Human Resource (HR) Manager to handle our HR operations and act as a strategic partner to the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Manager / Business Partner or similar role, with a good understanding of HR best practices and business acumen.
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

Key Responsibilities:

· Develop and drive HR Projects with HQ or countries who are running in parallel and set up a system to monitor, track progress, identify roadblocks and monitor the delivery

· Conduct HR compliance related activities with internal or external parties

· Support on management committee operations to support the day-to-day operations of the Management Committee and ensure the achievement of the company's strategy and the Committee's key projects

· HR Data analysis for supporting key HR decision or business success

Work with country HR on some national key projects and provide compliance or professional opinions. Or be responsible for HR work in some small scale countries

Qualifications

· Bachelor degree with 8 years of HR experiences

· Ideally worked in highly matrixed and complex work environments (Large MNCs, start-ups, internet companies)

· Proven communication capabilities and stakeholder management ability with not just in-country employees but HQ colleagues as well;

· Possesses strong experience in project management: Project Chartering, Resource reallocation;

· Self-driven, conscientious, strong adaptability and fast learner; able to work in a fast-paced environment, deadline driven, and extremely well organized;

· Experience driving direction and alignment with cross-functional teams and operating in ambiguous environments.

Fluency in both English and Mandarin to deal with international stakeholders and stakeholders who are based in HQ

Key Responsibilities

• Office Operations ManagementManage and coordinate all aspects of office operations, including administrative tasks, office layout, and maintenance.
  Ensure a clean, organized, and safe office environment by overseeing housekeeping, maintenance, and adherence to safety standards.
  Develop and enforce office policies and procedures to streamline operations.
  
• Vendor and Inventory ManagementCoordinate with vendors for office supplies, equipment, and service needs, ensuring competitive pricing and quality.
  Maintain an inventory of office supplies and place orders as needed, avoiding stock shortages.
  Oversee facility management, including liaising with property management for repairs, security, and other building-related matters.
  
• Human Resources SupportAssist in onboarding new employees, including setting up workspaces, access credentials, and coordinating orientation sessions.
  Manage employee records, attendance tracking, and leave applications in collaboration with the HR team.
  Coordinate company events, meetings, and employee engagement activities to promote a positive workplace culture.
  
• Administrative SupportServe as the point of contact for incoming calls, mail distribution, and general inquiries.
  Prepare and distribute internal communications, reports, and other administrative documents.
  Organize meetings, schedule appointments, and coordinate travel arrangements for executives and staff.
  
• Budget and Expense ManagementTrack office expenditures and manage the administrative budget, ensuring cost-efficiency.
  Process invoices, expense reports, and petty cash, coordinating with the finance team to maintain accurate records.
  
• Health, Safety, and ComplianceEnsure the office complies with health, safety, and environmental standards, including OSHA regulations and local compliance requirements.
  Conduct regular safety checks and ensure emergency plans are in place, including fire drills and first-aid procedures.
  

Qualifications

• Bachelor’s degree in Business Administration, Management, or equivalent work experience.
• Min. 10 years of experience in office management, preferably in a manufacturing or industrial setting.
• Strong organizational and multitasking skills with a high level of attention to detail.
• Excellent communication and interpersonal skills to foster a collaborative work environment.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with office management software.
• Knowledge of health, safety, and regulatory compliance is a plus.

Responsible:

Delivering excellent customer service by managing reservations, handling inquiries, and taking and serving orders efficiently. They operate the point-of-sale system, ensure a clean and safe environment, and provide basic technical support for equipment like microphones and karaoke systems. The role requires effective communication with team members and management, the ability to work independently, and maintaining a neat appearance. They must also handle alcoholic beverages responsibly and perform any additional duties assigned by their supervisor.

Salary : $14/hour

Working days and hours: [Every Fridays to Sunday | 11am- 2.30pm & 5.30pm - 9.30pm]

Working Location: Scotts Rd

Work Location: Novena

Working Hours: Monday to Friday Office Hours

Monthly Salary: $2390 per month

3 - 6 Months Contract

Responsibilities:

• Assist in recruitment-related operations matters.
• Provide administrative support, including document preparation, filing, and data entry.
• Assist in drafting and posting job descriptions on relevant platforms.
• Coordinating and scheduling interviews between candidates and hiring managers.
• Manage interview logistics, including room bookings and virtual meeting setups.
• Conduct initial resume screenings to identify potential candidates for open positions.
• Maintain accurate records of candidate applications in our recruitment databases.
• Support generation of reports and metrics to support recruitment analytics.

Requirements:

• Diploma and above
• Proficient in MS Office applications i.e. Excel, PowerPoint & Word
• Organized, meticulous and attention to details
• Strong communication skills
• Excellent attention to detail and the ability to prioritize and work under a tight schedule and fast-paced environment
• Ability to adapt to a wide range of work procedure and operational guidelines

Kindly send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Responsible:

• Packing of electronics components (Hard disk)
• Strapping of pallets
• Carry heavy loads up till 20kg

Salary : $10/hour

Working days and hours: [5 days work week, 8.30am to 6pm]

(Sunday, Monday, Tuesday, Wednesday (Off), Thursday, Friday (Off), Saturday)

Working Location: Senoko Loop

Job Scope

Responsible for handling in-bound calls and email requests for general enquiries within the hospital targeted service standard levels.

• Managing large amounts of inbound and outbound calls in a timely manner
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions

Requirements

• Minimum GCE O levels/N Levels/Diploma in any discipline
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599