Total 8,851 Others/Any human resources job vacancies in Singapore

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage full spectrum of General Human Resource matters
• Design and create learning resources, training materials and e-contents
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Handle internal talent acquisition and other recruitment related duties
• Administer work pass application, renewal and etc
• Ensure the organisation in complying with local relevant regulations
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Minimum Diploma / Degree in Human Resource or Business - related fields
• Minimum 3 years of relevant experience
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

THE COMPANY

Our client is a renowned organization in the Chemicals industry with a strong presence globally. They are looking for a Senior/Process Engineer to join their team, reporting to the Plant Manager.

THE ROLE

The Senior/Process Engineer is responsible for:

• Develop and implement strategies to optimize process efficiency, improve yield, and productivity.
• Ensure compliance with safety, environmental, and regulatory requirements in all process designs.
• Monitor and report on project progress, identifying and mitigating risks to ensure successful project delivery.
• Utilize engineering principles and methodologies to design and implement process improvements, including equipment upgrades, layout modifications, and workflow enhancements.
• Collaborate with cross-functional teams, including production, quality assurance, maintenance, and research and development, to drive continuous improvement initiatives and ensure alignment with business objectives.

REQUIREMENTS

• Bachelor's degree in chemical engineering or a related field;
• Minimum 5 years of experience in process engineering in a chemical manufacturing environment

If you are interested to explore this opportunity, you may send your updated CV to me at [email protected]

We thank you for your interest in this position. Due to the anticipated overwhelming responses, we regret that only successfully shortlisted applicants will be contacted.

Heny Lim

EA No.: R22105263

Hudson Global Resources (Singapore) Pte Ltd

EA Licence: 23C2056

Our client is a liner data analytics subscription company that belongs to a large ship broking house. The position is for a Shipping Analyst role in Singapore to perform the following duties:

• Following developments and news that concern the liner global service network, particularly the main east – west trade routes.
• Following vessel deployments, route changes, port changes and keep ahead of changes in global container ship trading patterns.
• Turning your research into relevant news content.
• Helping our clients understand the industry by addressing their questions and data needs.
• Feeding your findings back to our data teams and your colleague researchers.
• Providing business presentations for clients, for trade shows, for media, and conferences.

Requirements:

• At least 1 year experience in maritime data analystics
• To have natural interest in shipping and a good understanding of the maritime industry.
• Good analytical skills, natural curiosity, and a ‘research’ mindset.
• An excellent command of the English language in written and spoken form (additional languages are a bonus).
• Willingness to make Hamburg or Singapore your home for the next years.
• Good command of Microsoft Office software: Word / Excel / Powerpoint

Responsibilities:

• Installing wooden structures such as roofing frames, rafters, partitions, joists and stud work
• Installing cabinets, shelving, fitted furniture, drywall and insulation
• Adding fixtures and fittings such as door handles, locks, hinges and closures
• Selecting lumber by size and strength to suit each job, sourcing wood to suit the customer’s budget and style
• Calculate the number of fasteners required for each job
• Reading blueprints and designs to work to specifications prepared by other construction professionals, architects and building code
• recommendations

Requirements:

• Experience of using hand and power tools such as drills, chisels, sanders, saws and nail guns
• Joinery and cabinet making skills
• Knowledge of building regulations and codes to be adhered to
• Able to work for long hours period or night shift

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform beauty treatment for guests.

• Explaining treatments and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Good interpersonal and communication skills.

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform beauty treatment for guests.

• Explaining treatments and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Good interpersonal and communication skills.

Responsibilities:

• Develop and maintain resource allocation plans to support project schedules.
• Coordinate with project managers to identify resource requirements, constraints, understand staffing requirements for upcoming projects and assignments.
• Maintain a database of staff skills, qualifications, and availability to facilitate efficient deployment.
• Coordinate the assignment of staff to projects based on their skills, availability, and project requirements
• Monitor and track staff deployments to ensure projects are adequately staffed and resources are effectively utilized.
• Communicate with staff regarding their deployment assignments, including location, duration, and responsibilities.
• Provide support to staff and managers regarding deployment-related issues and conflicts.
• Provide support to staff and managers regarding deployment-related issues and conflicts
• Analyse and Monitor resource utilization and identify opportunities for optimization
• Develop method to measure and ensure adequate staffing levels and skills
• Develop and implement strategies to improve resource allocation and utilization; Evaluate deployment processes and make recommendations for improvement.
• Prepare regular reports on resource allocation and utilization for management review.
• Identify and implement process improvements to enhance resource management practices
• Coordinate with recruitment agencies to ensure timely staffing of projects.
• Manage & maintain relationships with external vendors and staff
• Develop and maintain systems to track staff progress and performance.
• Collaborate with anagers to develop individualized training development plans for each position.
• Coordinate with training and development team on training activities to support staff growth.
• Monitor staff engagement and satisfaction levels and identify opportunities to enhance staff morale and motivation.
• Collaborate with managers to address staff performance issues and implement corrective actions.
• Stay current on trends and best practices in staff development and performance management.

Administration

• Assist with day to day operations of the Resource Management functions and duties
• Administration of transfers/movements, performance appraisal reviews, turnover, promotions etc.
• Collaborate with the Business Unit’s Resource Team on the daily resource management’s operational duties
• Conduct orientation and on-boarding of new joiners and integrate them into deployment plans.
• Manage off-boarding processes, exit interviews and clearance
• Ensure accuracy in the maintenance of manpower records in the systems.
• Administer and effectively implement the processes for disciplinary, grievance handling and termination/exit clearance, to ensure compliance with statutory and regulatory requirements
• Prepare monthly reports and recruitment statistics to Management
• Verify and process invoices for all contract manpower
• Any other ad-hoc duties as required or assigned

Requirements:

• Diploma in Business Administration, Business Studies or equivalent
• Prior experience in learning and development is an advantage
• Proficient in Microsoft Excel
• Self-motivated, proactive and independent
• Effective analytical and problem-solving skills
• Must be detailed, accurate and meticulous
• Effective communication skills, both oral and written

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Your Role

We are looking for an experienced Logistic Executive /Warehouse Executive/ Operation Executive (Inbound and outbound) transaction. to manage a project for daily warehouse operation inbound and outbound. You will be responsible to plan and execute daily works efficiently and achieve high productivity. You need to ensure order fulfilment is accuracy and on-time processing and stock inventory.

What Will You Do

• Manage a project for daily warehouse operation inbound and outbound
• Responsible to plan and execute daily works efficiently, and achieve high productivity
• To ensure order fulfilment is accuracy and on-time processing and stock inventory
• To liaise with customers, internal/external warehouse, and stakeholders
• To manage and ensure smooth operations by being proactive on the ground
• Any other ad hoc duties assigned.

What Do We Want

• At least Diploma & above in Logistics/Supply Chain Management/Business/ Engineering or equivalent.
• Min 1-2 years of relevant working experience in handling project inbound and outbound experiences
• Experience in documentation skills.
• Computer literate and proficient in MS Word, Excel, and Outlook
• Experience in planning, organizational, and time management skills.
• Experience in leading and developing top performing teams
• Can accept one year contract. After one year will convert to permanent role all depends on performance.

What’s Your Return

You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a gross salary up to S$3700 + attractive perks.

What You Need to do Now

• Click "Apply" and please include the following information in your resume:
• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:

Only shortlisted candidate will be notified via email for an interview invitation

Responsibilities

• Responsible for achieving business and sales objective / targets

• Hunt for new business within the Enterprise, Government, Agencies, Statutory board & Education sectors

• Handle account management matters and be the point of contact for customers

• Build strategic account relationships at all levels and develop new client relationships to achieve sales volume and profit goals

• Establish and grow strong pipelines for business opportunities

• Capture qualified opportunities in Salesforce.com and nurture the opportunity from lead to close

• Prepare proposals, and present solutions to customers

• Participate in GeBiz tenders

• Lead and work with various internal teams to formulate solutions and strategies to compete in a high competitive environment

• Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers

Requirements

• Degree/Diploma in Engineering or relevant disciplinary with IT/Telecom sales experience in Government sectors preferred.

• Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, IoT and etc.

• Familiar with GeBiz tender process

• Proven track record in achieving sales targets

• Independent, Self-motivated and able to work under pressure

• Outgoing with good interpersonal, communication and presentation skills

• Decision-making, problem resolution and creative problem-solving skills

Licence No: 12C6060

Summary:

As for this role as a Kitchen Assistant, candidate will be working in an independent school. Responsible for assisting teachers in preparing food & nutrition lessons for students, ensuring a condusive environment for both teachers and students, conduct of the lessons run smoothly.

Job Scope:

• Proficient and knowledgeable in supporting Food Studies lessons in 2 kitchens concurrently (e.g. order & purchase of food ingredients, assisting in pre/during/post lessons, etc.);
• Assist teachers in the cleaning of kitchens and kitchen utensils.
• Assist teachers in the preparation of ingredients/kitchen equipment for students’ cooking lessons/workshops during curriculum hours/within stipulated working hours.
• Maintain the general cleanliness of the kitchen equipment and the workplace.
• Ensure proper stock-taking of all perishable ingredients and equipment (Ensure accountability of sharp equipment and that electrical equipment are in good working order).
• Any other duties assigned by the School.

Requirements:

• No formal education is required. However, the candidate must be able to communicate in simple English.
• Previous experience of at least 1 year in performing similar functions in a school is an advantage.
• Must be physically and medically fit to perform the job function.
• Basic Food Safety and Hygiene training;
• Team player who has good interpersonal skills, meticulous, flexible and good personal hygiene; and
• Some experiences working in a school setting in the areas of work stated above will be helpful.

Details:

• Working Days: Monday to Friday, Between 8am to 5.30pm (30 - 35 hrs/ week on average)
• Location: Bukit Timah

Our Client is a leader in the Manufacturing MNC. Due to their current expansion plan, they are looking for a Senior Human Resources Generalist, Regional to join their team, in hopes of developing the current high performing team. They are located in the West, easily accessible.

Responsibility:

• Responsible for full Spectrum of HR and Admin duties such as Recruitment, L&D, on-off boarding, compensation, payroll outsourcing (SEA) and reporting (HR reports and Cost) and other HR matters in local and SEA market
• Collaborate with management to execute company direction with HR activities, HR policies, engagement and other programs
• Responsible for general affairs and office managements
• Work and support regional (SEA) HR manager on strategic HR activities and initiatives, such as Culture, Labour, Hiring, Growth, L&D and Talent Management.
• Responsible for regional HR tactical matters in the Core Areas of Excellence.
• Support regional manager with Analytics Processes, work flow management and maintain electronic or physical documentations
• Any ad-hoc duty as given

Requirement:

• Min Degree in HR or relevant field
• Min 5 years of full spectrum and HR operation experience with at least 2 years regional experience.
• Experience with Workday, BIPO will be added advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Assist in recruitment and selection of new employees.
• Coordinates with recruitment agency or advertising agency on vacant positions with regard to job requirements or advertisement artwork.
• Assist online application of work passes for new staff.
• Formulate, communicate and implement HR policies to employees.
• Preparing timely distribution of salaries and bonuses
• Ensure statutory compliances and timely filing of employees’ income tax (Form IR8A)
• Ensure timely submission of relevant claims with the respective government agencies (e.g NS Make-up Claims, Government-paid Leaves)
• Process of Government Grant (eg Staff training, senior worker & etc)
• Managing of all leave administration and application processes
• Undertake other administrative duties as required.

Job Description:

• Welcome customers and identify their preferences by asking pointed questions.

• Recommend hairstyles and haircuts according to customers’ face shapes and tastes.

• Cut, trim and shave hair using professional equipment.

• Apply a wide range of hair coloring techniques, like highlights

.

Job Requirement:

• Possess good experience to the above.

• Hands-on experience with various coloring techniques.

• Knowledge of a wide range of haircuts, suitable for all hair lengths (e.g. braids and top knots).

• Good interpersonal and communication skills.

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform foot reflexology treatments following the established protocols, and allotted treatment times.

• Explaining foot reflexology, treatments, and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Effective communication skills.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage full spectrum of General Human Resource matters
• Design and create learning resources, training materials and e-contents
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Handle internal talent acquisition and other recruitment related duties
• Administer work pass application, renewal and etc
• Ensure the organisation in complying with local relevant regulations
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Minimum Diploma / Degree in Human Resource or Business - related fields
• Minimum 3 years of relevant experience
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Roles & Responsibilities:

Requirements:

· Min 3 years’ experience in OutSystems mobile, web or progressive web app

· development

· Diploma holder with relevant experience and/or Degree holder

· Highly organized and able to manage multiple projects or tasks

· Independent, resourceful, analytical, and able to solve problems effectively

· A good team player who takes initiative

· Good communication skills

Key Skills

· OutSystems

· Knowledgeable in web services (REST and SOAP)

· Systems analysis, design and development

· Proficient in HTML, JavaScript and CSS

· Proficient in SQL, relational database and API development

· Agile methodology

Job Scope:

Seeking an independent and passionate Amazon Web Services - AWS Cloud Specialist to be part of Cloud implementation projects.

Mandatory Skill-set:

· Degree in Computer Science, Technology or related field

· At least 4 years of experience in IT infrastructure role with 2 years in Amazon cloud related experience

· Hands on experience in AWS Services (EC2, Network, ELB, S3/EBS, etc.)

· Experience in implementing cloud automation with application deployment

· Solid expertise in designing and deployment of cloud based solutions using Terraform, Ansible, cloud formation

· Practical Linux and Windows-based systems administration skills in a Cloud or Virtualized environment.

· Experience in CI/CD frameworks like Puppet, Maven, AWS Code Commit, AWS CodeDeploy

· Knowledge of IP networking, VPN's, DNS, load balancing and firewalling

· Strong communication skills to interact with various audiences and groups, whether technical, business or executive

· Flexible to work on weekends and non-business hours

· Desired Skill-set

· AWS Certifications.

Responsibilities:

· Design, test and implement Cloud based system architectures for Amazon Web Services

· Provide technical expertise to define and support the delivery of applications leveraging a cloud based architecture

· Consolidate accounts in AWS organisations along with defining policies and standards for AWS organisation

· Design transformations of on-premise connectivity to public cloud

· Actively involved in Virtual private cloud (VPC) architecture

· Develop architecture to ensure system stability, interoperability, portability, security and scalability

· Evaluate and recommend technology or solution based on technical capabilities, functionalities, costs vs benefits and risks criteria;

· Define, document and communicate AWS cloud management activities and inventory;

Continually grow and develop new skills for hybrid cloud.

Main Job Tasks, Duties and Responsibilities

· Develop and maintain a customer database

· Make sales calls to new and existing clients

· Prepare and present sales contracts

· Respond to sales inquiries and concerns by phone, emails or in person

· Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.

· Provide polite and professional communication

· With CEI certificate

· Proficient in MS Office

· High school diploma or equivalent

Education and Experience

· Knowledge of relevant computer applications

· Experience in sales

Responsibilities

• Support and maintain the hardware, system software and application software systems, including interfacing to the applications integration.
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Maintain and update the software configurations by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Investigates problem areas.
• Follows the software development lifecycle.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepares and installs solutions by determining and designing system specifications and standards
• Improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Obtain patches and licenses updates by obtaining required information from vendors, recommending purchases, testing and approving products to be uploaded and patched.
• Protects operations by keeping information confidential and secure.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Accomplishes engineering and organization mission by completing related resultsas needed
• Perform scheduled maintenance and prepare maintenance documentation including preventive maintenance checklists, work instructions and reports.

Requirement

• Minimum Diploma or equivalent certification in Electronics/ IT/ Network System/ Computer Engineering related with at least 3 years of relevant software maintenance/development experience.
• Have experience Software Development Life Cycle (SDLC) if applicable
• Knowledge or familiar in software Docker, Keycloak, Kafka/Zookeeper, and any security software applications and monitoring tools.
• Exposure and experience in Antivirus software, Window OS, Redhat Linux OS, MS Office, SQL server and AHN-Lab. Quick learner with a results-driven personality
• Self-starter, who can work independently
• Works well as part of a team in a fast-paced environment
• Good team player with strong communication and interpersonal skills
• Required to perform 24/7 offsite standby duty (eg: bi-weekly engineering support)
• Reporting at Changi Airport premises

Maestro HR

damien lee tian hong

R1106726

16C8462

Responsibilities

• Manage the development and implementation of the Company's solutions and applications

• Manage and lead a team of business analysts and developers in the entire project development life cycle

• Manage each phase of the development life cycle and ensure that all tasks/objectives in each phase are met

• Manage the expectations of Stakeholders and Clients

• Coordinate with suppliers and internal departments

• Accountable for the scope, schedule and resources used

• Manage and oversee the profit and loss of the project

Requirements

• Computer Science background or equivalent

• At least 5 years' experience in project management and 10 years’ experience in IT with good problem analysis techniques (those with less experience may be considered for a junior position)

• Strong written and communication skills

• Strong inter-personal relationship

• CITPM or PMP-certified will be an advantage

• Good understanding of Cloud Computing and Java / .NET / Web technologies will be an advantage

Licence No: 12C6060

Job Responsibilities:

· Oversee HR Department & manage the full spectrum of HR functions

· Assist in payroll related matters

· Manage and handle employee’s records

· Responsible for work pass administration such as work pass applications, renewal, cancellation and issuance

· Perform daily HR duties from on-boarding to off-boarding

· Coordinate with all departments on hiring plans, resignations, confirmation and all HR related matters

· Manage E-leave & E-attendance via ERP System, including leave type entry, entitlement, application, certificate collection & approval and daily employee’s attendance

· Administer training related matters including coordination or enrolment of internal & external courses, update & maintain training record etc.

· Ensure timely & accurate submissions in all government and related claims, e.g. CPF, Childcare Leave, Maternity/Paternity Leave, NS makeup claims, income tax (IR8A & IR21) matters etc.

· Prepare weekly/monthly reports in a timely and accurate manner

· Provide advice and handle all employee inquiries on HR-related matters

· Undertake any ad-hoc projects assigned by the superior/management team from time to time

Job Requirements:

· Possess a Diploma or Degree in Human Resources or Administrative / Business Studies

· Minimum of 3 years of relevant working experience. Working experience on worker management will be an added advantage

· At least 2-3 years of payroll related experience

· Ability to work 5.5 days/week (alternate Saturday)

· Familiar with MOM regulations and HR practices

· Good communication, writing and interpersonal skills

· Proficient in Microsoft Office Applications

· A team player with a strong sense of responsibility & self-motivation to get tasks done independently

· Able to start immediately or within a short notice

Nearest MRT: Caldecott
Contract Duration: 12 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,800 per month

Job Responsibilities:

· Process financial assistance subsidy applications and recommend the appropriate subsidy and duration of assistance.

· Be familiarised with system interfaces to process the applications.

· Ensure that applications received are completed

· Liaise with stakeholders if more information is required.

· Other additional duties as required by the management.

Job Requirements:

· Minimum Diploma in Early Childhood / Psychology / Social Work / Social Sciences / Community Development.

· Experience in processing financial assistance schemes will have an advantage for this position.

· Early Childhood background will be preferred.

· IT savvy and comfortable in working with numbers.

We regret to inform that only shortlisted candidates will be notified. Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Responsibilities:

• Reconcile Checkout.com's payment gateway processing across multiple bank accounts and providers
• Identify discrepancies, the respective root causes, and take action to eliminate and prevent any such in perspective
• Communicate with internal & external stakeholders to resolve queries
• Produce and review Company internal or external reporting - routine or ad-hoc
• Continually look at ways of building-up on processes, improving reconciliation robustness and introducing controls
• Participate actively in project work or product development initiatives

Requirements:

• Bachelor Degree in Finance or related discipline
• Minimum 1-2 years of relevant experience with reconciliations in a high volume transaction environment
• Good working knowledge of MS Excel (Formulas, Pivot Tables, Reference Functions)
• Excellent attention to detail and ability to work with large data sets
• Motivation to find end-to-end solutions and work cross-functionally and with remote teams
• Ability to meet tight deadlines in an evolving environment and sometimes shifting priorities
• Fluency in English, and excellent communication skills at all levels
• Knowledge of Card Schemes, Alternative Payment Methods or Payin / Payout solutions will be an advantage

Interested candidates, please kindly send your resume to [email protected]

CH Talent Resources (13C6338)

R1983591

• The Application Support Analyst (L1) is responsible to support application wellness in production
• Investigate production issues, respond based on production defect severity SLAs and pass relevant details to L2/L3 team
• Manage and respond to users on timely manner
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI
• Make sure system availability as per respective agreed SLA
• Ensure daily start of day (SOD) and end of day(EOD) execution for supported applications complete successfully
• Provide support for annual Disaster Recovery (DR) exercise for supported applications
• Provide support to System Engineers on server level patches / upgrade as and when applicable
• Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor
• Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainfraim or unix shell or DB scripts etc
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation]

Job Requirements:

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation
• Strong written, oral communication skills and able to manage user
• Ability to easily adopt to any technology / environment
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe