Total 1,752 Others/Any human resources manager job vacancies in D13 Macpherson, Braddell

Job Scope:

• Handle applications, renewals, and cancellations of work passes
• Ensure compliance with government regulations and maintain records.
• Process monthly payroll, including salary calculation, CPF contributions, and other statutory deductions.
• Handle claims, benefits, and reimbursements.
• Ensure accurate payroll records and generate necessary reports.
• Maintain employee records and update HR databases.
• Assist with onboarding and offboarding processes.
• Handle general office administration like inventory management, correspondence, and scheduling.

Requirements:

• Minimum Diploma in business or any related discipline
• Knowledge of local labour laws and regulations (especially on work passes).
• Proficiency in payroll software
• At least 1 year experience in HR payroll and administration, particularly in recruitment or manpower agencies, is a plus.
• Proficiency in Microsoft Office, especially in Microsoft Excel (Pivot Table and Vlookup etc)

About the Role

This 3-5 months internship offers a unique opportunity to gain hands-on experience across diverse HR functions, focusing on meaningful projects that drive positive change within the organisation. If you’re eager to develop practical HR skills and contribute to initiatives that make a real impact, this role is for you.

Job Description

• Engage in real-time impactful HR projects, such as the implementation of a new HRIS, launching updated employee benefits, and driving other HR improvement initiatives
• Support our digital transformation journey by helping to digitise essential HR process flows, driving an exciting initiative to enhance and streamline workflows for greater efficiency and impact
• Draft and organise engaging internal communications, including newsletters, policy updates, and announcements, to keep staff informed and connected
• Assist in the enhancement of staff engagement and new hire orientation programs, helping to create a positive and memorable onboarding experience
• Develop your analytical skills by assisting in the creation of standardized reporting templates, dashboards, scorecards, and key HR metrics

Who we are looking for:

• Min Diploma / Degree in Human Resources or related field
• Strong organisational and planning skills
• Strong communication and interpersonal skills
• Initiative, willing to learn, and a team player
• Resourceful and self-motivated
• No prior experience needed

About the Role

This 3-5 months internship offers a unique opportunity to gain hands-on experience across diverse HR functions, focusing on meaningful projects that drive positive change within the organisation. If you’re eager to develop practical HR skills and contribute to initiatives that make a real impact, this role is for you.

Job Description

• Engage in real-time impactful HR projects, such as the implementation of a new HRIS, launching updated employee benefits, and driving other HR improvement initiatives
• Support our digital transformation journey by helping to digitise essential HR process flows, driving an exciting initiative to enhance and streamline workflows for greater efficiency and impact
• Draft and organise engaging internal communications, including newsletters, policy updates, and announcements, to keep staff informed and connected
• Assist in the enhancement of staff engagement and new hire orientation programs, helping to create a positive and memorable onboarding experience
• Develop your analytical skills by assisting in the creation of standardized reporting templates, dashboards, scorecards, and key HR metrics

Who we are looking for:

• Min Diploma / Degree in Human Resources or related field
• Strong organisational and planning skills
• Strong communication and interpersonal skills
• Initiative, willing to learn, and a team player
• Resourceful and self-motivated
• No prior experience needed

What is an HR department? In simplest terms, the HR (Human Resources) department is a group who is responsible for managing the employee life cycle (i.e., recruiting, hiring, onboarding, training, and firing employees) and administering employee benefits.

• Recruitment and hiring.
• Training and development.
• Employer-employee relations.
• Maintain company culture.
• Manage employee benefits.
• Create a safe work environment.
• Handle disciplinary actions.

Job Description & Requirements

The HR & Admin Department is headed by the Senior Manager who reports to the Directors (Managing Director & Executive Director) and is responsible for the following:

• Overall control of the human resource & administrative functions of the group of companies

• Formulate & develop human resource policies and practices within the group of companies

• Review the salary structure and overtime system of the employees

• Develop career path and set the salary range for each position

• Analyse the wage costs of the group of companies

• Approval of payroll payments

• Research and development of market trend of human resource practices

• Develop plans to motivate and retain staff and look into staff welfare

• Ad-hoc projects to meet business objectives of the organisation

The Senior Manager of the HR & Admin Department will be assisted by the HR & Admin Manager and Assistant HR Manager.

About the Role
This 3-5 months internship offers a unique opportunity to gain hands-on experience across diverse HR functions, focusing on meaningful projects that drive positive change within the organisation. If you’re eager to develop practical HR skills and contribute to initiatives that make a real impact, this role is for you.

Job Description

• Engage in real-time impactful HR projects, such as the implementation of a new HRIS, launching updated employee benefits, and driving other HR improvement initiatives
• Support our digital transformation journey by helping to digitise essential HR process flows, driving an exciting initiative to enhance and streamline workflows for greater efficiency and impact
• Draft and organise engaging internal communications, including newsletters, policy updates, and announcements, to keep staff informed and connected
• Assist in the enhancement of staff engagement and new hire orientation programs, helping to create a positive and memorable onboarding experience
• Develop your analytical skills by assisting in the creation of standardized reporting templates, dashboards, scorecards, and key HR metrics

Who we are looking for:

• Min Diploma / Degree in Human Resources or related field
• Strong organisational and planning skills
• Strong communication and interpersonal skills
• Initiative, willing to learn, and a team player
• Resourceful and self-motivated
• No prior experience needed

escription

Assist with day to day operations of the HR functions and duties

Provide clerical and administrative support to Human Resources executives

Compile and update employee records (hard and soft copies)

Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)

Coordinate HR projects (meetings, training, surveys etc) and take minutes

Deal with employee requests regarding human resources issues, rules, and regulations Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc) Communicate with public services when necessary

Properly handle complaints and grievance procedures Coordinate communication with candidates and schedule interviews

Conduct initial orientation to newly hired employees Assist our recruiters to source candidates and update our database

Requirements

2-3 years working experience.

EA License :96C4864

REG :R 1103 857

☑ Established Construction company
☑ Salary: $5000 - $6000 (depending on experience)
☑ Working Location: East region, walking distance from MRT
☑ Working Hours: Mon - Fri, 9am – 6pm

Responsibilities:

• Manages all aspects of HR operations, including strategy, recruitment, employee relations, and performance management.
• Oversees payroll, benefits, and work pass administration.
• Develops training programs and manages career development initiatives.
• Leads office management functions, ensuring workplace safety and compliance.
• Ensures adherence to all labor and company policies.
• Provides HR reports and insights to senior management.
• Handles additional duties as assigned.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Professional HR certification (e.g., SHRM, CIPD) is an advantage.
• Minimum of 5-7 years of HR experience, with at least 2 years in a managerial or leadership role.
• Experience in managing work pass applications, foreign worker regulations, and office administration is
  preferred.
• Strong knowledge of labor laws, employment regulations, and HR best practices.
• Preferred to have working experience in Construction Industry.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

☑ Basic $3800 - $4300

☑ Permanent role + High Variable Bonus.

☑ 5 Days (Mon – Fri: 8.00pm – 5.30pm / 8.30am – 6pm)

☑ East Area Civil Engineering MNC

☑ Changi Business Park

Responsibilities:

• Manage end-to-end recruitment and onboarding.
• Process payroll and benefits accurately and timely.
• Foster positive employee relations and resolve HR issues.
• Implement performance management and development programs.
• Ensure compliance with local labor laws and regulations.

Job Requirements:

• Diploma / Degree in Human Resource Management
• 3- 5 years experienced in Full spectrum of Human Resources.
• IHRS - Certified personnel will be highly advantage

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Salary : 3000-4200 salary package

Location: AIMS Building, Singapore 609195

working time: Mon - Fri, 8.30am - 6pm.

Job scope:

-Oversee the Supply Chain Department: Manage and supervise all activities within the supply chain department, ensuring smooth operations and timely delivery of goods.

-Manage Customer Enquiries: Act as the primary point of contact for customer inquiries, providing accurate information regarding order status, inventory, and delivery timelines.

-Follow Up on Customer Payments: Monitor and track customer payments, ensuring timely follow-ups and addressing any payment-related issues to maintain cash flow.

-Place Orders for Supply Chain Department: Coordinate and place orders for raw materials, products, and supplies needed to meet operational demands, ensuring inventory levels are maintained.

-Aid the Team in Generating Invoices: Support the team in generating accurate invoices for orders, ensuring all transactions are properly documented and processed for financial records.

Job requirement:

-Experience: Minimum of 5 years of experience in supply chain management or a related field, with at least 2 years in a managerial or leadership role.

-Education: DIploma in Supply Chain Management, Business Administration, Logistics, or a related field.

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities

1. Identify markets and understand of products, searching new potential customers and new market opportunities and growth of business.
2. Build and promote strong customer relationships by partnering with them and understanding their needs.
3. Management of new sales leads, including qualification, response, recording and follow up with the objective of increasing revenue. Ensure timely follow-up on all leads that are generated.
4. Collect and communicate market and competitor’s information to corporate management team on a frequent basis.
5. Work with Regional Sales Manager and management team to grow the targeted vertical segments and business, develop annual business plans together with the Regional Sales Manager.
6. Supporting marketing activities by attending trade shows, conferences and other marketing events

Requirements

• Outstanding selling abilities and excellent interpersonal skills.
• Organized, with attention to details.
• Ability to develop and maintain relationships with key decision makers.
• Self-starter with ability to work independently.
• Positive, can-do attitude.
• Strong verbal and communication skills.
• Teamwork

Job Scope including but not limited to:

Formulate and implement standard operating procedures, manage, train and develop team members, liaise with executive management to ensure that company’ short and long term goals are met

Accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

Monitor supplies and inventory to make sure they’re used properly and efficiently and that we adhere to the store budget, manage Profit & Loss and forecasting of the business operational costing.

Creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction

Monitor customers reactions and confer frequently with servicing staff or captains to ensure customer satisfaction, respond to comments, requests and complaints in a timely and professional manner, take personal responsibility to resolve issues.

Other adhoc duties as and when necessary

Job Requirement:

At least Diploma/Degree in Management/Food & Beverage Operation or related certifications

Minimum 10 years’ working experience in food and beverage industry, preferably with management experience

Possess a comprehensive set of food & beverage service and operations skills, proven in handling customer satisfaction

Team oriented approach to management with a mindset of open communications, capable of building and managing relationships with stakeholders.

Knowledge of proper food handling procedures and quality management

Prior experience in a F&B environment involving in operations activities is an added advantages

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office

Job Purpose

The Facility Manager is responsible for overseeing and managing the maintenance, security, and operations of the company’s facilities. This role ensures that the buildings, equipment, and systems meet regulatory standards and are maintained to promote a safe, efficient, and productive working environment.

Key Responsibilities:

1. Facility Maintenance and Operations

• Oversee the maintenance of HVAC, electrical, plumbing, and other building systems.
• Conduct regular inspections to ensure facilities are in excellent condition and adhere to safety and regulatory requirements.
• Manage facility-related contracts and service agreements, ensuring timely and cost-effective delivery of services.

2. Vendor and Contractor Management

• Evaluate and select external vendors for facility services.
• Supervise contractors during repair and maintenance projects, ensuring work quality and adherence to deadlines.

3. Budget and Cost Control

• Develop and manage the facility management budget, ensuring optimal allocation of resources.
• Identify cost-saving opportunities while maintaining operational standards.

4. Health and Safety Compliance

• Ensure facilities comply with health, safety, and environmental regulations.
• Conduct regular safety drills and training sessions to enhance workplace preparedness.

5. Space Planning and Management

• Plan and optimize the use of available space to meet business requirements.
• Collaborate with internal teams to support moves, renovations, and expansions.

6. Emergency Preparedness and Response

• Develop and implement emergency response plans, including fire safety and evacuation procedures.
• Respond to facility emergencies promptly, coordinating necessary actions to resolve issues

7. Team Leadership and Collaboration

• Lead a team of facility management staff, providing guidance, training, and performance evaluations
• Collaborate with other departments to ensure the facility supports organizational goals.

Qualifications and Skills:

Education and Certifications:

• Bachelor’s degree in Facility Management, Engineering, Business Administration, or related fields.
• Certifications such as Certified Facility Manager (CFM), Facilities Management Professional (FMP), or equivalent are highly preferred.
• Further Training: Managing WAH, Bizsafe L2, CSCPM

Experience:

• Minimum 5 years of experience in facility management, with a proven track record in managing large-scale facilities.
• Experience in budgeting, vendor management, and project coordination.
• Mobility : As when needed

Technical Skills:

• Strong understanding of building systems, including HVAC, electrical, and plumbing.
• Familiarity with facility management software and tools.
• Knowledge of local health, safety, and environmental regulations.

Soft Skills:

• Excellent leadership and team management abilities.
• Strong problem-solving and decision-making skills.
• Effective communication and interpersonal skills to liaise with stakeholders at all levels.
• Languages: English, Chinese

Key Performance Indicators (KPIs):

• Facility maintenance uptime and responsiveness.
• Compliance with safety and regulatory standards.
• Budget adherence and cost efficiency.
• Employee satisfaction with facility servic

Responsibilities:

• Lead and guide the quantity surveying team in contracts administration to ensure quality and timely delivery of their assigned tasks and responsibilities.
• Negotiate with subcontractors and monitor their performance to ensure compliance and adherence to project timelines.
• Advise and resolve requests for equitable adjustments, contract disputes, and claims with clients, consultants, and subcontractors.
• Prepare and monitor project cost budgets and cash flow, track changes in design/construction work, manage variations, and adjust budget projections accordingly.
• Collaborate closely with the project team and oversee the quantity surveying team in the analysis, evaluation, and negotiation of quotations to ensure timely awarding of contracts to subcontractors and suppliers.
• Draft contractual correspondence and ensure the timely finalization of accounts with clients and subcontractors.
• Participate in the project tender process, including leading the team in tabulating quantities and pricing.
• Perform other duties as assigned.

Requirements:

• Degree in Building, Quantity Surveying, or equivalent.
• At least 8 years of relevant experience in the full cycle of construction project administration.
• Experience working in a Singapore Consultant Company is preferred.
• Experience with Singapore A1 Main Contractors and HDB BTO projects is an advantage.
• Strong planning and organizational skills to meet deadlines.
• Essential knowledge of cost economics.
• Strong command of English.

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Job Description:

1. Plan, propose and implement marketing campaigns across online, offline and marketplace platforms

2. Assist the team in writing manuscripts, recording and editing videos and editing pictures. Conceptualise, design and provide copywriting for marketing collaterals

3. Manage various social media platforms and other marketing channels to build and enhance the company's brand awareness.

4. Maintain and improve the company's image, and promote the expansion of the company's sales market.

5. Able to take on ad hoc tasks and administrative work assigned by the company.

6. Perform other ad hoc duty as required

Job Requirements:

1. Degree or above

2. Familiar with the operation of major social media (Facebook, Instagram, Xiao Hong Shu, WeChat subscription account etc.)

3. Familiar with office software, clear logic, good writing skills, good at copywriting and sharing on social media, and good language expression skills.

4. Proficient in using various photo editing software such as Photoshop, and have strong video shooting and editing and picture editing capabilities.

5. Good aesthetic design ability, have their own creativity and ideas.

6. Serious and responsible work, creative thinking, good teamwork spirit and communication skills.

7. Able to work independently, those with food photography experience are preferred.

Role Description

This position reports to the Programme Director. The role is required to design training solutions, plan & deliver training programmes to meet or exceed clients' needs & expectations.

Specific Responsibilities

• On the job training to train and/or facilitate our key training programmes in schools
• Plan and execute training programmes
• Update training content and materials to align with latest developments
• Recruit, train and manage a team of trainers to ensure quality delivery of programmes
• Customise training curriculum to meet clients’ needs
• Meet and service stakeholders

Competencies

• Knowledge of our flagship programmes
• Workshop engagement skills
• Curriculum Development skills
• Project management skills
• Recruitment of freelance trainers
• Customer relationship management skills

Duration of Attachment Offered

• 6 months

Objectives of this role

• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Responsibilities

• Handle inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• Working hours &days : 6 days work week, off on Sunday,8:30am to 5:30pm.
• Working location - Ubi

Benefits:

Meals provided

21 days annual leave

Health insurance benefit

Medical benefit

Dental benefit

POSITION OVERVIEW:

As an Operations Manager, you will play a crucial role in overseeing and optimizing the logistical and operational aspects of our business. Your responsibilities will include planning delivery routes, vehicle management, buffet monitoring, warehouse cleanliness, kitchen hygiene compliance, scheduling, stock management, on-site driver spot checks, client meetings, site reconnaissance, and troubleshooting during events.

KEY RESPONSIBILITIES:

Schedule and Delivery Planning:

• Plan efficient delivery routes for the next day, considering time, distance, and traffic conditions.
• Check orders in advance on the system to plan schedules and allocate manpower effectively.

Vehicle Management:

• Monitor and ensure the proper status, mileage, servicing, and fuel levels of all company vehicles.
• Regularly check and maintain the condition of driver vehicles to ensure safety and optimal performance.

Quality Assurance:

• Check and monitor daily buffets when the team is delivering food, ensuring quality and adherence to standards.
• Conduct spot checks on drivers during on-site setups to ensure adherence to operational standards.
• Ensure that the operations team follows kitchen hygiene protocols when entering the kitchen or handling food.

Warehouse and Storeroom Management:

• Ensure cleanliness and organisation in the warehouse/storeroom for efficient operations.
• Monitor and manage stock levels to prevent shortages or excess inventory.

Event Preparation:

• Attend meetings with clients, particularly for significant events, to discuss logistics and operational requirements.
• Conduct site reconnaissance to familiarize yourself with event locations and logistical details.
• Inspect delivery locations for details on loading/unloading bays, ensuring seamless delivery for drivers.

Event Management:

• Attend events and ensure both BOH and FOH are well coordinated.
• Address and rectify any sudden issues that arise during events to ensure smooth operations.
• Address and rectify any incident.

Requirement:

Catering experience is a must

Valid Class 3 licence

2 years experience in leading a team

Attention to detail

Willing to work outside of regular office hours

• Building relationships: Developing long-term relationships with clients and connecting with key stakeholders
• Managing accounts: Ensuring accounts are within budget and meet client needs
• Communicating with clients: Handling customer inquiries and requests, addressing concerns, and resolving conflicts
• Collaborating with internal teams: Working with other departments to ensure client needs are met
• Generating reports: Creating progress reports for clients and senior leaders
• Identifying opportunities: Identifying opportunities for upselling, cross-selling, and renewals
• Monitoring budgets: Monitoring client budgets and explaining costs or expenditures
• Following up with clients: Ensuring clients are satisfied with the company's products or services
• Contributing to sales strategies: Assessing product results, monitoring competitive products, and analyzing customer reactions

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned