Total 76,433 Full-time human resources manager job vacancies in Singapore

JOB SUMMARY:

Responsible for all the hotel’s food and beverage business activities such as sales, customer services, promotions, etc ensuring that the budgets (i.e. the revenue and profit) and customer satisfaction are met, the latter via high quality and consistent food standards and services.

RESPONSIBILITIES:

• To prepare the hotel’s annual F&B budget and submit to management and secure its approval. The annual budget should include manpower requirement, capital, operating expenses, etc. On budget’s approval, the incumbent rolls out the plan and sets monthly targets for the respective outlet managers.
• To plan and direct the F&B outlet’s activities in the hotel and ensure that each outlet’s activities are supportive of the others and in agreement with the hotel’s F&B plan.
• To develop, in conjunction with outlet managers, a range of F&B products and services that promotes the respective outlets’ strengths and appeals with their clientele.
• To closely monitor the performance of each outlet and assist and guide the outlet managers to achieve the set financial targets. In conjunction with the outlet manager, the incumbent strategies and implements appropriate actions to bring the outlet’s results to the budgeted numbers.
• To monitor the expenditures of all outlets and assist the outlet managers in the management of cost.
• To direct all the daily F&B activities of the hotel focusing on manpower issues (such as recruitment, selection and retention of F&B staff, performance reviews, etc), service quality and food standards.
• To ensure that all staff are properly trained for the tasks they are performing, in particular the departmental SOP training for the junior ranks. Training is to ensure that the staff are able to deliver high standard of customer services and those with higher potential should be identified for development purposes thereby providing the career enhancement for better and more capable staff.
• To conduct performance review of department staff and provide honest feedback on their respective performance, the aim being to guide and improve performance where there is shortfall in performance and reinforce and performance if performance has reached an acceptable level of competency.
• To ensure that all outlets maintain high quality and consistently high food and service standards which meet the hotel guests’ expectations thereby promoting good patronage and repeat business from the hotel’s clients.
• Perform any other duties as assigned by management.

JOB REQUIREMENTS:

• Excellent knowledge of F&B business particularly in a hospitality setup.
• Management and leadership experience in team or group environment in hospitality industry
• High level of interpersonal and communications skills.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage full spectrum of General Human Resource matters
• Design and create learning resources, training materials and e-contents
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Handle internal talent acquisition and other recruitment related duties
• Administer work pass application, renewal and etc
• Ensure the organisation in complying with local relevant regulations
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Minimum Diploma / Degree in Human Resource or Business - related fields
• Minimum 3 years of relevant experience
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Human Resources Director

Reporting directly to higher management, you will lead a team of Human Resource Business Partners to identify, develop, and drive key initiatives which include talent acquisition, talent/performance management, workforce and succession planning, manpower review, industrial relations as well as rewards and recognition. Your role is both strategic and hands-on, monitoring and implementing the full range of HR Business Partnering and HR Operations services to the organization, ensuring that they are effective and in accordance with the trading and manufacturing’s HR principles and policy. You will be required to work with higher management and managers to shape the people strategies, execute all HR initiatives, and drive HR excellence.

In partnership with leaders, you will provide leadership to drive strategies to achieve organizational goals. In your role, you will champion HR digital transformation projects including process improvements, and change management in trading, and manufacturing, and act as a catalyst to propel the workforce towards desired change and growth.

Responsibilities

• Provide strong business partnering management in areas such as talent acquisition, talent management, workforce planning, performance management, and staff engagement with alignment to the business strategies and contribute to the organization's goals.
• Partner with the higher management and leadership team to create a culture that supports the strategy for organizational growth.
• Build effective relationships with all levels of the organization, providing guidance and coaching on employee relations, performance, and development issues.
• Identify opportunities provide solutions to problems and render valuable services.
• Consult with leaders and managers on increasing leadership, team, and organisational effectiveness; provide fair and consistent advice on HR programs, policies, and other HR-related items.
• Play a critical role in workforce planning and talent succession planning.

Job Requirements

• Good degree, preferably with a Graduate Diploma in Human Resources Management
• More than 12 years of HR managerial experience, preferably in a complex large organization or MNC
• Strong knowledge of HR practices and demonstrated ability to provide HR solutions in a fast-paced and complex environment. Knowledge of the trading and manufacturing industry is an advantage.
• Effective teamwork and organizational skills
• Possess excellent communication skills.
• Able to work under pressure, multi-task, and handle diverse issues.
• Strong interpersonal and stakeholder management skills, with the ability to engage stakeholders across all levels.
• Only for Singaporean / SPR

About The Company

We are partnering with a tier 1 bank's business banking space that helps clients unlock the potential of their business with a variety of loan options and credit facilities. As part of their continuous growth, they are looking to expand their team of business development manager.

About The Job
As a Cash RM, your job scope would include account opening for corporate clients and cross-selling of business banking products to new and existing clients.

About The Manager/team

You will be a part of a dynamic team and work alongside self-motivated team members. Structured training will be provided.

Skills And Experience Required

An ideal candidates should come with good communication and analytical skills. A diploma is minimally required and at least 2 year of experience in business banking/client acquisition.

To apply online please use the 'apply' function

(EA: 94C3609/ R21103354 )
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

· The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

· He/She establishes, implements and manages projects to meet operational objectives.

· He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

· He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

· In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

· He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

· As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

· He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Procurement

• Manage procurement processes, including record keeping and ensure compliance to organisation’s policies and processes.
• Ensure budget holders provide procurement plans in a timely manner and work closely with them to plan and initiate procurement.
• Ensure that procurement needs for the team and payment for invoices are properly carried out and processed respectively according to CMSG’s procedures and guidelines.
• Conduct reviews, recommend and implement KPIs, SOPs, etc to improve work efficiency and effectiveness to achieve better procurement outcome, contract management and corporate governance
• Manage and coordinate internal and external audits to ensure timely response to the auditor and follow-up by the team.

Office Management

• Update and maintain latest HR/ Admin policies and processes.
• Manage and process onboarding/outboarding of staff/ interns.
• Coordinate with the parent company on admin matters where necessary.
• Manage and track all purchases to meet timeline and operational needs.
• Manage and oversee all contracts in the organisation.
• Maintain office records, including timely disposal of old documents according to guidelines.

Asset Management

• Monitor office stocks, assets and work with Finance Manager to conduct inventory count on an annual basis.
• Manage assets register by tagging all assets.
• Regular review of asset disposal and submit recommendations for disposal in a timely manner.

Requirements

• Preferably at least 3 years of relevant experience in procurement and office admin.
• Working experience in public sector and charities would be advantageous.
• Preferably with working knowledge of accounting software in Xero and MS Office applications.

· Experience in managing retail outlets/convenience store

· Organize all store operations

· Able to liaise with suppliers/manage internal and external stakeholders

· Handle e-commerce duties

· Keeping records of customer feedback

· Promote in-store promotional events or displays

· Familiar with market trends to determine the need for improvement

· Display strong interpersonal skills for enhancement of customer relationships and customer satisfaction

· Ensure marketing materials are prepared according to the approved specification requirements.

· Ensure Internal and External Communications system are in place and carried out professionally

· Experience in F&B is an added advantage

· Possess strong leadership qualities

· Customer service oriented with a passion in retail

JOB DESCRIPTION & RESPONSIBILITIES

An Assistant project manager/Project coordinator oversees different initiatives or projects of a business, monitors their progress and completion, and ensures that they meet the expectations of the clients.

• Project planning, risk management, and supporting of project coordination.
• Reporting on the schedule progress, project budget, spending and milestone.
• Schedule and take lead of meeting or scrum, recording meeting minutes and follow up.
• Proficiency in Microsoft Office and project management software.
• Multitask, oversee several projects, time management, dependable, good communicator, and able to identify the gaps/issues and fix the gaps/issues.
• PMP certification is a plus.
• Knowledge of IT field is a plus

JOB REQUIREMENTS

• Degree/Diploma holder in Information Technology, Computer Science or related field;
• At least 2 years of experience in Project Management & proficient in MS Project;
• Ability to lead project teams of various sizes and see them through to completion.
• Sound communication and negotiation skills.
• Understanding of formal project management methodologies.

REQUIRED SKILL-SET

• Team player attitude with good inter-personal and client management skills;

· Decisive with the ability to multi-task

· Knowledge of IT Fields such as IT systems, infrastructure, and virtualization is a plus.

· PMP certification is a plus.

· Overseas travelling may be needed and regional experience with SEA countries is a plus.

APPLY NOW

Should you be interested in this opportunity, please send your updated resume with the following details to [email protected] at the earliest. Confidentiality is assured, and only shortlisted candidate will be notified.

§ Expected salary

§ Notice period

§ Project portfolio

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

▪ Attend show rounds or site visits

▪ Prepare tender proposal write up and accurate costing and price calculations within stipulated deadlines

▪ Plan, deliver, and submit tenders in a timely and professional manner

▪ Prepare ad hoc quotations

▪ Prepare and present effective sales presentations

▪ Follow up with business opportunities and new sales channel

▪ Manage existing and potential client portfolio

▪ Monitor contract renewal and follow up with clients on renewal needs

▪ Manage ERP system and work closely with accounts to ensure system is in line with department requirements

Job Requirement:

▪ 1 year experience as Business Development Manager

▪ Tender preparation and submission experience

▪ Quotation preparation and submission experience

▪ Presentation experiences

▪ Client management experience

▪ Meticulous and team player

• Working days: Mon-Fri (Office Hour)
• Location: Harbourfront
• Benefits: AWS + VB

The Job :

• Lead, manage and coach the Asia Pacific team of customer service personnel in Asia Pacific region.

• Develop customer service policy and procedures.

• Establish and monitor meaningful service metrics.

• Audit customer service procedures and trends and determine system improvements.

• Manage the Order to Cash process for various product lines.

• Drive business simplification to increase productivity and reduce cost.

• Manage manpower requirement and grow the team to support business growth.

• Work with various stakeholders on inbound and outbound logistics.

• Answer customers’ questions, resolve problems, and maintain customer satisfaction by providing problem-solving solution.

• Attend to service-related customer feedback. Timely investigate root causes of non-conformance incidents and recommend preventive actions.

• Liaise with banks, foreign consulates, statutory boards, and external parties as necessary on trade financing and documentation issues.

• Undertakes ad-hoc projects.

Qualifications/Experience:

• A degree in business, industrial engineering or a related field.

• Minimum 10 years’ work experience in customer service, material management or business planning area, preferably in a chemical company.

• Minimum 5 years’ experience in managing or supervising people.

• Ability to communicate effectively, make sound decisions and lead by example.

• Possess in-depth knowledge of Order to Cash, Shipping and Trade Financing processes.

• Proficiency in Microsoft Office and SAP

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891

Mainly WFH unless have training

Basic $3,000 - $4,000+ Transport allowances + Sales incentive

5 days Mon-Fri 9:00am -6:00pm

General Purpose:

Promote aesthetic product and medical device sales through aesthetic clinics / dermatologists / plastic surgeons and hospitals to increase the awareness and use of the company's products.

Main Job Duties and Responsibilities

-Plan and implement an effective call plan

-Build effective business relationships with health care partners and customers

-Prospect for new business

-Organize and execute sales presentations

-Achieve sales target set by the company

Requirements:

-At least 2-3 Year(s) of working experience in the aesthetic related field is required for this position.

-Preferably Executive with good connections, relationship and leads in the pharmaceutical aesthetic industry

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

JOB DESIGNATION: Finance Manager

Job Title: Finance Manager

Relationship: Accounting, Finance Team, Admin Support, Human Resource

ABOUT OUR COMPANY

Antz Capital is a boutique corporate advisory firm that partners entrepreneurs, industry leaders and financial industry leaders to assist Small & Medium Enterprises (SMEs) to achieve their growth aspirations. In particular, our strength is in accelerating the business expansion plans of medium-sized companies as we provide high value advise on capital markets, Initial Public Offering (IPO) in local and overseas exchanges Mergers & Acquisitions (M&As), corporate restructuring, private equity and more.

Management Consulting & Corporate Advisory – From management consulting to corporate advisory, we work hand-in-hand with entrepreneurs on business transformation and corporate strategy so as to attract investors, business partnerships and talents.

Sell-side Advisory – We support entrepreneurs in investor-matching opportunities from angel investors to institutional funders, venture capitalists and investment bankers.

Buy-side Investment – We focus on investing our resources and expertise in selected businesses. As such, the chosen entrepreneurs are guided, mentored, coached and trained to grow from entrepreneurs to investors. We also have an investor club where selected projects are shown to buy-side UHNWs, funds, family offices and others.

CRITERIONS

• Passionate in helping SMEs
• Financial Accounting - Maintain accurate financial accounts and records for all business entities with supporting documentation. This also includes review of monthly group consolidation, compliance including but not limited to taxation;
• Financial Planning and Analysis - Providing business insights by preparing financial reports to roll out individual budgets;
• Policies and Procedures - Assist in formalizing and implementation on all the current and new policies and procedures with finance relevant;
• Independent and entrepreneurial - Show the ability to work with minimal direction in a fast-paced and rapidly changing environment;
• Finance controllership – Enhance on process, compliance, governance and Opex;
• Mentorship – Provide guidance to develop our existing finance team.
• Good time-management skills
• Team player

COMPETENCIES

• BSc/BA in Accounting, Finance or relevant field; MSc/MBA or CPA is a highly desirable
• At least 5 years’ experience in the finance industry and proven experience in listed company as CFO, financial controller, or relevant role
• Preferably have experience to walk through the listing of a company / IPO process before
• In depth knowledge of corporate financial law and risk management practices
• Ability to strategize and solve problems
• Strong leadership and organizational skills
• Must possess excellent interpersonal and communication skills with the executive presence to work with senior management, investors and external stakeholders.
• An analytical mind, comfortable with numbers
• Excellent knowledge of data analysis and forecasting methods
• Proficient in the use of MS Office and financial management software (e.g. Xero)
• Strong sense of work commitment and responsibility.
• CPA/ CA is a strong advantage
• Able to communicate in Chinese language to coordinate and handle queries from Chinese speaking counterparts in regards with the development of market content matters
• Ability to work independently and a high performance-orientation
• Able to work under pressure and meeting deadlines
• Objective and task oriented

CHARACTER

● Can Do + Relentless + Never Give Up

● Self-Motivated + Energetic

● Resourceful + Creative

● Relish challenges + Open-minded

● People person + Relationship builder

● Fast + Empathy skill

● Discipline + Structured

CREDENTIALS

● Proven Grade A Employee

● Tertiary certificate (preferred), welcome aspirers who have strong experience and track record with no tertiary certificate

CAREER

● Promotion pathway; Senior Management of a listed company

● Acquire Skills; Management, Leadership, Mentorship

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

Able to start immediately will be an advantage

We apologize that we will only respond to shortlisted candidates.

Thank you for applying.

Our Client, in Automotive Industry located in Central has opening for Group Finance Manager / Finance Manager.

• Variable Bonus
• 5 Days Work
• Career Advancement

Group Finance Manager (Up to $8000)

Responsibilities:

Tax

• Provide support for the tax components of Group direct and indirect taxes, ensuring adherence to local country tax mandates.
• Attend to tax queries with the tax authorities.
• Collaborate with country Finance or Tax Head and provide guidance on tax compliance related matters, including tax reporting, tax document management and tax cashflow management
• Collaborate with external parties to oversee and formulate transfer pricing documentation for bolstering inter-company transactions in alignment with local regulations.
• Collaborate with external and internal parties to ensure compliance to Group Country by Country Reporting requirements.
• Analyze and devise business strategies pertaining to taxation.
• Serve as an internal business consultant for all tax-related matters within the Group.
• Oversee the tax compliance process and adapt to challenges in the process.

Audit

• Lead the audit of the Group, working with Country Head of Finance and ensure prompt and timely completion of external audits of the Group and its subsidiaries.
• Review and improve internal control procedures; formulate and implement financial policies to ensure high standards of financial controls.

Reporting & Compliance

• Review and provide accurate Group financial information to Management.
• Working closely with Country Head of Finance to ensure timely delivery of output.
• Formulate and implement group accounting policies and procedures, ensuring policies are uniformly applied throughout the Group.
• Assist in implementation of new and revised accounting standards to the Group.
• Assist in ensuring all group accounting policies and reporting processes are documented and kept-up-to date.
• Assist in periodic reviews of all finance policies, processes and procedures to ensure they are optimal for the changing demands of the business.

Others

• Assist in Group Treasury Management.
• Build and manage relationships with business partners, external auditors and consultants.
• Assist in the implementation of new ERP system with primary focus on the finance and accounting modules. Review and execute the Group Chart of Accounts ensuring that the Chart of Accounts is consistently implemented within the Group ERP system.
• Assist in financial modelling, investment analysis, project evaluation and due diligence to support investment decisions, as well as funding requirements.
• Ad-hoc duties as assigned.

Finance Manager (Up to $6500)

Responsibilities:

Tax

• Provide support for the tax components of Singapore direct and indirect taxes, ensuring adherence to local country tax mandates.
• Attend to tax queries with the tax authorities.
• Collaborate with external parties to oversee and formulate transfer pricing documentation for bolstering inter-company transactions in alignment with local regulations.
• Collaborate with external parties to ensure compliance to Country by Country Reporting requirements.
• Analyze and devise business strategies pertaining to taxation.
• Serve as an internal business consultant for all tax-related matters in Singapore.
• Oversee the tax compliance process and adapt to challenges in the process.

Audit

• Lead the audit of the Singapore entities and ensure prompt and timely completion of external audits.
• Responsible for managing the internal and external audit processes; ensuring timeliness of filing statutory accounts.

Reporting & Compliance

• Review and provide accurate financial information to Management.
• Routine team’s supervision and guidance, to ensure timely delivery of output.
• Assist in implementation of new and revised accounting standards.
• Assist in ensuring accounting policies and reporting processes of Singapore entities are documented and kept-up-to date.
• Assist in periodic reviews of all finance policies, processes and procedures to ensure they are optimal for the changing demands of the business.

Others

• Assist in Treasury Management.
• Build and manage relationships with business partners, external auditors and consultants.
• Assist in the implementation of new ERP system with primary focus on the finance and accounting modules. Working with the Group Finance team to design and review the Group Chart of Accounts ensuring that the Chart of Accounts is consistently implemented to all Singapore entities.
• Ad-hoc duties as assigned.

Finance Manager (Up to $6500)

Responsibilities:

• Preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• Monitoring and analysis of monthly reporting results against Budget / Forecast / Prior Year.
• Planning and management of Budget and Forecasting
• Preparation of quarterly GST submissions and annual corporate income tax filings with IRAS.
• Preparation of commission / incentives payout and computation of staff car benefits.
• Monitoring of company's treasury arrangements, cash flow position and prepare cash management plan.
• Conduct annual / periodic stock take and assets verifications.
• Business partnering with the Heads of Departments and their teams to help improve business performance and optimize costs.
• Liaising with internal and external auditors, tax agents and corporate secretary to ensure timely completion of audits, tax filing, accounts and corporate matters.
• Handle any ad-hoc projects or tasks as assigned by Management.
• Identifying process improvements and enhancements in internal controls and data automation.
• Assist in the evaluation of new business proposals and preparation of business plans.
• Manage, supervise and counselling of the Finance team on work performance, expectations and training.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai, Terry

Reg No: R23111838

EA No: 19C9570

The Customer Engagement Manager is responsible for owning the international franchisee relationship and recommending tactics and products to improve overall performance and profitability as it relates to a master franchisee’s technology profile. They are expected to build healthy relationships with international master franchisees, analyze, consult, educate, and propose solutions for technical implementations. The Manager will oversee a team of technical consults and be the main point of contact for all technical implementations and monitor any issues or concerns. They are responsible for developing customer service strategies, partnering with technical delivery managers for successful rollouts, and overseeing the resolution for any concerns or issues.

RESPONSIBLITIES

Manage a Portfolio of International Master Franchisees and Consult on Technology Solutions

• Manage relationships with international master franchisees to assess their current needs and recommend solutions and new technology products that increases productivity and profitability of their business.
• Facilitate quarterly international master franchise meetings with DPZ leadership, sales engineers, and technical consultants to review technology business; set objectives and identify shortfalls in customer engagement.
• Proactively lead and drive discussion with markets and DPZ teams, follow up on action items and ensure they are successfully executed.
• Lead and develop proposals for new opportunities and negotiate contracts.
• Be a champion for our international franchisee’s success and advocate for them so they can achieve their business objectives and goals.

Analyze Business Opportunities and Propose Recommendations

• Lead the education of international franchisees about the value, benefits, and features to implement to solve business critical problems.
• Conduct quarterly business reviews and identify areas of opportunities.
• Assess against KPIs and metrics that drive increased profitability and recommend technology solutions that focus on growth
• Analyze existing customer engagement process and execute it successfully for international master franchise.
• Analyze market gaps to find opportunities for growth in specific markets.
• Partner with sales engineers and technical consultants to gather requirements, scope and present implementation plans to the customers

Monitor Implementation of Solutions, Mitigate Risk or Issues and Oversee Customer Feedback Program

• Manage all aspects of projects, including delivery, communication, and successful rollout and partner with cross-functional teams on execution.
• Act as Domino’s store technology expert and provide support to international stores
• Manage and implement standard process and tools to be used consistently for managing customer projects simultaneously.
• Ensure compliance adheres to the terms and conditions listed in franchisee contracts.
• Partner with international master franchisees and collect regular feedback, build action plans and coordinate with teams to resolve any complaints.
• Collaborate in developing a best-in-class customer success and feedback program and implement with our international master franchise and internal teams

QUALIFICATIONS

· Bachelor’s degree in business administration or similar field is preferred.

· Minimum of 6 years of proven experience in customer engagement, consulting, or related experience

· Knowledge of Domino’s store technology is preferred.

· Proven project management and customer service experience

· Strong organizational, interpersonal, problem solving and influencing skills.

· Proficiency in Microsoft Office and customer relationship management (CRM) software

· Must have the ability to work independently and with minimal supervision.

· Strong analytical skills required.

· Proven ability to build relationships and work effectively with others at all levels of an organization.

· Demonstrated ability to lead, motivate, hold accountable, develop, and direct.

SOFT SKILS REQUIREMENTS

1. Excellent Communication skills: The primary duty of a customer engagement manager is to interact with our international master franchise on a day-to-day basis. Considering this, communication skills are of primary importance. Using verbal and written communication skills, you are responsible for conveying messages to international master franchise and feedback to respective internal teams.
2. Problem-solving skills: One of the job responsibilities of the customer engagement manager is to solve the international master franchise’ problems. If the problem is out of your scope, then you should navigate it to the respective team’s subject matter expert.
3. Relationship-building skills: The core job responsibility of customer engagement Managers involves building relations with the international master franchise. You will do this by interacting with the international master franchise to understand their feedback and offering possible solutions. Through different activities, customer engagement managers win over the international master franchise’ confidence and make them feel more comfortable. This will also help them create a positive reputation for the brand
4. Analytical skills: As International master franchise, Engagement Managers you must listen to them and interpret their communication. Further, you are responsible for drawing insights from the customer data and making critical decisions. To fulfill this, an ideal candidate must have good analytical skills.
5. Leadership skills: As Customer engagement managers you will lead and collaborate with team of solution and technical consultants. Managing such teams and motivating them toward their goals is a huge task requiring leadership skills.
6. Attention to detail: An ideal candidate must pay attention to details. Observing things and paying attention to the details will help you to be more personal in your approach. By paying attention to international master franchises grievances, needs, and expectations, you can personalize and customize customer services and help Domino’s team to successfully rollout solutions to various markets.

Main Purpose of the Job:

Function as the Senior Project Manager in delivering professional PM services for large scale projects in the CRE and/or DC sector.

Job Description (Key Responsibilities):

• Act as a Project Lead in the project to liaise with all levels of stakeholders (Client, Consultants, Contractor, Authorities and end-users) on project related matter.
• Lead site team in project and manage the project managers involved in project.
• Chair meetings with key stakeholders involved i.e. Key Personnel Meeting, Project Control Meeting, EOT meetings and other ad hoc meetings called by the Client.
• To attend as necessary the Site Progress Meeting, Technical Meetings and Design and Coordination Meetings; and to keep the meeting minutes of these meetings.
• To monitor and review the project master schedule and advise the Client on the impact of any delay events.
• Monitor project cash flow projections, ensuring payments are processed promptly and recommended to the Client for payment on time.
• Manage the review of variations with Consultants and Client.
• Project administration and liaison with client on project implementation
• Manage consultants and ensure deliverables based on agreed program and completion dates.
• Ensure that the project deliverables are on time, within budget and at the required level of quality.
• Facilitates the handing over process of the completed project to the relevant stakeholders.
• Manage the defects reporting and rectification process during Defects Liability Period.
• In collaboration with other consultants, to manage the process of variation certification and closure.
• Prepare the Monthly PM report to the Client.
• Any other ad hoc duties as assigned

Core Requirements for all AIS employees:

You are:

• Culturally aware, able to embrace diversity and flourish within a multinational environment.
• Committed to maintaining a harmonious working environment by always treating colleagues and stakeholders with respect and curtesy.
• Working with integrity in everything you do and obeying all rules, regulations, and laws that affect your role.
• Committed to maintaining a safe working environment for all stakeholders.
• Able to assess challenges and ask for help when needed.

Job Requirements & Person Specification (Qualifications, Experience, Skills & Behaviours)

KNOWLEDGE, SKILLS AND ABILITIES

• Familiar with building plans submission procedures and approvals, construction sequencing and handing over process.
• Relevant working experience in the built environment sector and proven management abilities
• Effective communication skills and leadership qualities
• Ability to lead a site team.
• Have undertaken a PM role associated with healthcare or equivalent.
• Familiar with building contracts such as SIA, REDAS.

CREDENTIALS AND EXPERIENCE

• Degree in Project Management, Building / Quantity Surveying, Architecture, Civil & Structural or Mechanical / Electrical Engineering or other relevant qualifications
• Minimum 8 years’ experience in the built-environment industry handling new projects, CRE/DC projects with major A&A scope or large projects either fit out or new build or both.
• Minimum 1 Project Management related qualifications - [PMP, SPM, RICS, PRINCE2]

Asia Infrastructure Solutions is a leader in delivering project & programme management, cost management, sustainable design, engineering, business advisory and consultancy solutions for the infrastructure, buildings, and environmental sectors. The company was established by Global Infrastructure Solutions Inc. (GISI), the largest privately owned construction manager in the commercial building, industrial and healthcare markets, and a leading project / construction manager in the environmental and public infrastructure sectors. GISI and its founding members have over 90 years of project experience in Asia and currently employs 12,500 employees globally, operating in more than 90 countries.

Asia Infrastructure Solutions has a strong and diversified team of project managers, construction managers, programme managers, cost managers, sustainability consultants and various disciplines of engineering professionals with a long track record in the infrastructure, building and environmental sectors delivering the future for the built and natural environment. Our professional and technical expertise and capabilities are inherited from the Arcadis Design & Engineering / Hyder / Freeman Fox in Hong Kong and Arcadis Consulting / EC Harris / Davis Langdon & Seah businesses in Singapore which span many decades in the Asia region.

Notable projects in Singapore include the Jewel at Changi, CapitaSpring, the North-South Corridor, various hotels, data centers and corporate headquarters for the world’s leading MNCs to name a few.

We empower our employees to succeed and we invest in their professional growth through learning & development programmes as well as membership of professional bodies. Our employees also receive a range of benefits that includes opportunities for hybrid/flexible working, a share-ownership scheme, and private healthcare coverage.

Asia Infrastructure Solutions . Delivering the Future . AsiaInfraSolutions.com

Fair recruitment practices:

Asia Infrastructure Solutions adheres to the Tripartite Standards for Recruitment Practices in Singapore and uses fair, merit-based, and inclusive hiring practices.

Employment agencies:

Candidates referred by employment agencies will not be considered unless the agency has been explicitly instructed to provide candidates for the stated role.

Corporate Secretarial Manager
(Singapore – Novena)

Responsibilities:

• Independent and pro-active provision and management of company secretarial services to a portfolio of local and international clients across a diverse range of industries.
• Handling compliance matters.
• Liaising with clients, authorities, colleagues from various departments and banks.

Requirements:

• A Member of Chartered Secretaries Institute of Singapore (CSIS) or ICSA.
• Corporate secretarial experience in full spectrum of corporate secretarial services.
• Able to train and lead a team of professional staff.
• Excellent command of English (oral and written).
• Meticulous, deadline-driven and adaptive.
• Able to multi-task and work in fast paced environment. Team player with a positive working attitude, Good communication and interpersonal skills.

Interested candidates are invited to email a detailed copy of their resume (including current & expected salaries) to;

[email protected]

(All application will be in strict confidence. We regret that only shortlisted candidates will be notified)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Position Overview

The Assistant Conference Service Manager performs key functions of handling events and customer service, bookings of all types of catering business from various sources of leads and administration. He/She is the point of contact for coordinating events of all types from start to finish while keeping the customers and operation in mind by maximizing space.

The Role

A. Create Sales Opportunities

1. Manage sales channels to optimize sales
2. Participate in relevant industry events, trade exhibitions and sales trips for networking and lead generation

B. Manage Sales Activities to Achieve Sales

1. Conduct hotel inspections for clients
2. Prepare Banquet Event Order (BEO) accurately and distributed in a timely manner to all departments
3. Handles and responds to escalated guest and/or customer enquiries and requests in a timely manner

C. Manage Client Relationships

1. Collaborate with Banquet Operation Team, EAM of Food & Beverage, Executive Chef to meet guests' and/or customers' requirements in the sales contracts.
2. Develop Banquet Event Order (BEO) for guests' and/or customers' requests that deviate from signed sales contracts.

D. Manage Finance and Report Management

1. Meet or exceed individual and group catering sales target that is set by the management.
2. To ensure that deposit for every event is collected
3. To assist clients to apply for credit facility with the hotel. If credit is not established, ensure that all payment must be collected immediately after the event
4. Track loss business and reasons and update in the Opera S&C

Talent Profile

1. Diploma in Hospitality Management
2. Minimum of 1 years' experience working in the same capacity for an upscale hotel
3. Knowledge in Microsoft Office including words, excel, power point
4. Knowledge in Opera Sales & Catering
5. Basic knowledge of AV equipment
6. Knowledge of food and beverage menus, food preparation and presentation

As a Service Consultant at Nation, you will be the face of the company for our customers who are the employers, and the Migrant Domestic Workers. Your primary role is to interact with customers, understand their needs, and attend to their requirements. By understanding the customers' requirements, you would then be able to find the most suitable match and drive our business success by converting these interactions into sales for our company.

Responsibilities

• Find prospects and leads, and understand our service offerings;
• Provide quality customer service to customers, and perform service recovery when needed;
• Understand the needs, and explain how we can align with their needs;
• Facilitate the selection & interview of Migrant Domestic Workers;
• Administrative and training duties in connection with the placement of Migrant Domestic Workers;
• Ensure that all the necessary documents are processed with the Ministry of Manpower;
• Travel to customers' location to follow up on leads;
• Any other ad-hoc duties as may be assigned from time to time.

Requirements

• Certificate of Employment Intermediaries (CEI) is a distinct advantage;
• Applicants without CEI may also apply; Applicant without CEI must be comfortable with taking the course + exam
• Minimally O-Levels;
• At least 2 years' working experience in customer service field;
• Team player and able to work independently;
• Good time management skills;
• Great interpersonal and communication skills;
• Willing to work on Weekends / Public Holidays (off days based on duty roster).

Office Locations

• Jurong East (5 minutes walking distance from Jurong East MRT station)
• Tampines East (5 minutes walking distance from Tampines East MRT station)
• Toa Payoh (10 minutes walking distance from Braddell MRT station)
• Yishun (5 min walking distance from Yishun MRT station)

Remuneration

• Basic Salary $2,500 - $3,500 (subject to experience and CEI) + Commission

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Description
This position contributes to LUCKIN COFFEE success by providing legendary customer service to all customers. This job creates the Excellence Consumer Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with LUCKIN COFFEE guiding principles.

Summary of Key Responsibilities
Essential job functions include but are not limited to the following:
· Acts with integrity, honesty and knowledge that promote the culture, values and mission of LUCKIN COFFEE.
· Anticipates customer and store needs by constantly evaluating environment and customers for cues.
· Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
· Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
· Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
· Follows LUCKIN COFFEE operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
· Maintains regular and punctual attendance

Requirements:
· At least 18 years old and above
· No previous experience required. Training will be provided.
· Can commit for the long-term
· Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or public holidays
· Maintains regular and punctual attendance

Benefits:
· 44hrs 5 day work week
· Annual leave and others (medical, hospitalization, child/family care leave)
· Medical benefits
· Retail incentives and other long-term rewards
· Partner meals and discounts
· Career progression pathways available

Rakuten Group, Inc. is the largest e-commerce company in Japan, and the third-largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

We are looking for a Product Manager based in our Singapore office. This mid-level role offers the unique opportunity to shape the future of online video and social entertainment for Viki’s millions of fans around the world.

Key Responsibilities Include

• Define the product strategy and build the product roadmap to fuel exponential growth and engagement
• Identify market trends and customer needs to inform new products and features
• Drive the entire product lifecycle, from conception to launch, along with post-launch analysis and continuous improvements
• Define, measure and improve key product metrics through feature and experiments
• Partner effectively with a talented engineering team and internal stakeholders to execute on the product plan
• Define clear product specifications, user stories and product success metrics as well as align operational plan with key stakeholders like Marketing, customer support and Content Operation
• Manage the feature delivery related project management from engineering sprint planning, development milestone tracking, production rollout and post-production iteration
• Act as a key advocate for our passionate fans
• Being hands-on and comfortable doing whatever it takes in order to ship a successful product and to delight our users

Requirements

• 3-5 years of experience in product management
• Experience in designing simple and intuitive user interfaces; ability to create examples through wireframes and mock-ups
• Exceptional attention to detail and organization skills
• Excellent oral and written communication skills; ability to interact with both technical and non-technical people
• Love figuring out complex problems and coming up with efficient solutions
• Bachelor’s Degree

Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Women, minorities, individuals with disabilities and protected veterans are encouraged

Job Responsibilities:

• Manufacturing Dispatching System such as Optimize Dispatch, E-rack, Bluetooth wrist watch
• DL Productivity Improvement
• Control Wafer Management System
• PROMIS Implementation

Job Requirements:

• At least 8 years’ Manufacturing managerial experience in Semiconductor Foundry industry
• Degree in Engineering or related discipline
• Strong leadership and motivational abilities
• Highly driven, motivated, resourceful with good communication and problem solving skills
• Strong team player
• Proficient in MS Excel and Powerpoint software

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).