Total 12 Manager information technology job vacancies in johor bahru

Key Responsibilities:

• Carry out market research to identify new tools and software solutions
• Identify and implement the best technology solutions to facilitate the company’s marketing strategy
• Manage the marketing budget and negotiate future software purchases
• Develop a marketing technology architecture
• Maintain company’s website from a technical standpoint
• Plan, execute and manage all digital marketing
• Oversee the management, maintenance, and updating of the marketing technology tools and systems
• Manage data security and oversee training of technology software and user adoption

Requirements:

• Bachelor’s degree in Marketing, Management, or a related field
• Minimum 5 years of experience in marketing technology
• Knowledge of digital marketing concepts and best practices
• Expert knowledge of major CMS platforms and Google web tools
• Attention to detail and strong communication skills

AsiaPac is expanding our project management teams!

Company Introduction:

AsiaPac, a premier IT solutions provider, stands at the forefront of technological innovation and excellence. With a rich legacy and a commitment to delivering cutting-edge solutions, we specialize in a wide array of services including IT infrastructure, cloud computing, networking, cybersecurity, and digital transformation. Our team of experts brings extensive experience and unparalleled expertise to each project, ensuring that we meet and exceed the unique needs of our diverse clientele.

At AsiaPac, we pride ourselves on our ability to implement complex, large-scale projects with precision and efficiency. Our customer-centric approach, combined with our adherence to industry best practices, positions us as a trusted partner for businesses across various industries. We believe in building strong, long-lasting relationships with our clients by consistently delivering high-quality solutions that drive their success.

Our mission is to empower businesses with innovative technology solutions that enhance operational efficiency, boost productivity, and secure their digital assets. As we continue to expand our horizons, we remain dedicated to our core values of excellence, integrity, and continuous improvement, ensuring that we stay ahead in the ever-evolving IT landscape.

Join us at AsiaPac, where technology meets excellence, and together, let's create a future of endless possibilities.

Job Summary:

We are seeking highly skilled and experienced Project Managers to manage complex infrastructure, hardware, networking, cloud, and security projects. In this role, you will be responsible for managing multiple IT Systems Integration projects across various industries, ensuring successful delivery within budgeted resources and time.

We are looking for candidates who has:

Project Management Experience

• Extensive experience in implementing large complex infrastructure, hardware, networking, cloud, security projects as Project Manager in SI/Vendor/Product Principal environments (main experience). Project Management experience in projects such as SaaS business applications, Infrastructure as Code (IAC), ETL, analytics and custom development as secondary project management experience.
• Ability to project manage multiple IT Systems across multi-industry clients.
• Sound decision making, continuous improvement mindset and calm leadership of project team under the pressures of resource, budget and time constraints.
• Work closely with technical leads, engineers, partners to manage project delivery.

Project Management Best Practice

• Confidence and strength in articulating and leading members to follow project management methodologies Waterfall / SCRUM / Agile.
• Strong and consistent in using PMO Project Management Best practices, tools and techniques for client projects Efficient in management of time, scope, cost, quality issues, risks, change requests and internal/external/client escalations.
• Proven ability to manage project budgets effectively and experienced in project financial reporting.

Project Management Pre-Sales Engagement

• Work closely with Sales and Pre-Sales Solution Architects to document and present solutions during proposal stage.
• Tender response, SOW, project planning, project roadmaps, project effort estimation, project organization chart.

Excellent stakeholder management, communication and presentation skills

• Strong interpersonal and stakeholder management skills with ability to coordinate between technical, business teams and executive “C” level clients.
• The ideal candidate should project a professional image, demonstrating excellent written/verbal communication skills and a customer-centric approach.

Professional Client Interaction

• Interact courteously and professionally, addressing client needs and inquiries.
• Maintain a polished appearance and confident demeanor during client engagements.
• Communicate clearly, build rapport, and foster positive client relationships.
• Promptly resolve client concerns and handle issues effectively.

Qualifications:

Must-Have Qualifications:

• Bachelor’s degree in computer science / computer engineering or a technology equivalent.
• PMI PMP Project Management Professional, CSM Certified Scrum Master / Agile certifications is compulsory.
• At least 5+ years of project management experience with majority of years in Infrastructure/Hardware/Networking & Monitoring/Cloud/Security Systems projects.
• Majority of Project Management experience from SI/Consultancy/Technology Product Vendor environments.
• ITIL Foundation Certification.

Advantageous to have:

• PMP Program Management Professional Certifications, MSP Managing Successful Programs

Must-have Project Management Experience in 3 or more of these Infrastructure/Cloud areas:

• Cloud ecosystems / IaaS Project Management: AWS Cloud, Microsoft Azure Cloud, Huawei Cloud, Alibaba Cloud, Google Cloud, Microservices, API, CICD, DevOps, RedHat, Snowflake, On Premise to Cloud Migration
• On-Premises technology Project Management: Data centres, virtualization, hyper-converge - Nutanix, VMware
• Infrastructure Project Management: Windows, Linux, storage, networking, firewall, routers, WI-FI desktops/laptops/devices, servers, backup, system management solutions, observability, security, tech refresh projects: CISCO, Checkpoint, Paolo Alto network, Dell, Fujitsu, Hitachi, Huawei, IBM, Lenovo, Veeam Backup, Dynatrace, SolarWinds, CyberArk, Aquasec, Terraform, Ansible, KONG, ROSA

• Mon-Fri 10am – 7pm
• $4000 -$6000
• Location: Potong Pasir
• Attractive benefits

Responsibilities:

• Manage the end-to-end recruitment process, including job postings, screening resumes, conducting interviews, and facilitating selection.
• Coordinate and conduct new employee orientations to ensure smooth onboarding and integration.
• Coordinate and conduct new employee orientations to ensure smooth onboarding and integration.
• Assist employees with performance appraisals and provide guidance on employee benefits packages.
• Supervise employee recruitment, meetings, and terminations.
• Managing employee training and development programs.
• Handling employee complaints and grievances
• Processing incoming mail
• Assist in HR administrative tasks, such as payroll processing, benefits administration, and employee documentation.
• Assist in develop, create, and publish high-quality, engaging content (images, videos, graphics, etc.) for various e-marketplaces and social media platforms including Facebook, Instagram, Twitter, LinkedIn, Xiao Hong Shu and TikTok etc.
• Collaborate with the marketing team to create and execute content strategies, promotional events, and product launches.
• Ad hoc duties assigned by Director

Requirements

• Diploma in Human Resources, Business Administration, or a related field is required.
• Proven work experience in Recuitments. Human Resources role and live stream
• Knowledge of office management systems and procedures

Requirement:

• Experience in implementing Data Warehousing projects in Finance, Credit Risk & Compliance domains.
• Data Warehousing Expertise: experience of implementing large data warehouses based on Hadoop, Teradata, SAS, Oracle including data modelling, using ETL tools like Informatica PowerCenter, SSIS & visualization Tools such as Qlik, Microsoft Power BI.
• Demonstrated proficiency in project management methodologies (e.g., Agile, Waterfall, Scrum) and tools (e.g., JIRA, MS Project).
• Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness.
• Good interpersonal and communication skills with attention to details.
• Possess strong problem solving and decision-making skills while exercising good judgment.
• Ability to work on multiple projects at a time with teams distributed across multiple locations.

Responsibilities:

• In charge of daily sales, HR, accounting, and admin work
• Engage with key customers to enhance and maintain strong relationships
• Internal management
• Able to find a solution to different situation
• Manage key accounts effectively and perform any other related duties as assigned

Requirements:

• Bachelor’s Degree in Accounting/ Business related major or equivalent
• At least 2 years of experience in sales, client support, or a similar role is a plus
• Knowledge in Semiconductor fields
• In-depth knowledge of solution sales, product specifications, and competitive landscape preferred
• Ability to multi-task and manage priorities effectively in a fast-paced environment
• Customer oriented, target-driven and capable of accurate work with minimal supervision
• Strong negotiation skills, self-motivated, self-directed, and be assertive

He / She shall be responsible for project and advice delivery, research, strategy, and analysis for smart cities, infrastructure, and digital/technology transformation in focus regions in the Middle East, South East Asia, and South Asia. Additionally, He/She shall assist the team internally on matters of technology product management, operations/marketing optimisation, and strategy. He / She is responsible for:

• Assisting in the hitting of annual sales targets within assigned territory and accounts (in line with the Regional Director’s targets and assignments)
• Building, managing and maintaining strong, long-lasting customer and partners relationships, as well as expanding the customer base in the Middle East, South East Asia, and South Asia
• Ensuring successful delivering of digital transformation projects within time and budget, including suitable technology implementations for the client by partnering with the various solution providers in the market and solution architecting to respond to RFI / RFP
• Analysis and production of insights, reports, and other materials for client or internal use pertaining to economic, financial, policy, or other multidisciplinary aspects of smart city/built environment; this will include both quantitative (data science, statistical) and qualitative analysis, as well as research and production of collateral/materials to report findings
• Assisting in product management and solution architecture for Meinhardt technology platforms under development

Requirements and skills

• Proven delivery of projects from building to city level
• Proven ability in solution architecting for smart technologies
• Ability to communicate, present and influence all levels of the organization, including executive and C-suites
• Proven ability to articulate the distinct aspects of services
• Product management experience for software and technology platforms
• Data science and applied statistics skills and experience—from data collection and wrangling to analysis and visualisation as well as reporting
• Demonstrable experience and thought process as consultancy and solutioning leader in developing client-focused, differentiated and achievable solutions
• Excellent listening, negotiation, and presentation skills
• Excellent verbal and written communications skills
• Degree in a quantitative field with experience in consulting, research, and analysis and working knowledge of multiple disciplines within and outside the built environment as well as ability to approach problems in a multidisciplinary manner

Job Summary:

The Service Centre Manager is responsible for managing the post-sales service operations for end-user computing products and services. This role involves ensuring a superior customer experience, managing post-sales deliverables, and leading a team of service professionals to meet and exceed service quality standards.

Key Responsibilities:

Customer Experience Management:

• Ensure a high level of customer satisfaction by delivering prompt and effective post-sales services.
• Handle customer complaints and escalations promptly and professionally.
• Conduct regular customer feedback surveys and implement improvements based on feedback.
• Develop and implement customer service policies and procedures to enhance customer experience.
• Post-Sales Service Management:
• Oversee the post-sales service operations including repairs, maintenance, and support for end-user computing products.
• Coordinate with other departments (e.g., sales, logistics, technical support) to ensure seamless service delivery.
• Monitor and manage service level agreements (SLAs) to ensure timely and quality service delivery.
• Maintain accurate records of service activities, customer interactions, and issue resolutions.

Team Leadership and Development:

• Lead, mentor, and develop a team of service professionals to achieve high performance and service excellence.
• Conduct regular training sessions for the team to keep them updated on the latest products, services, and customer service techniques.
• Set performance goals, conduct performance reviews, and provide constructive feedback to team members.

Operational Excellence:

• Optimize service processes to improve efficiency and reduce turnaround times.
• Implement best practices and continuous improvement initiatives to enhance service delivery.
• Ensure compliance with company policies, industry regulations, and safety standards.

Reporting and Analysis:

• Generate regular reports on service performance, customer satisfaction, and operational metrics.
• Analyze data to identify trends, areas for improvement, and opportunities for service enhancement.
• Present findings and recommendations to senior management for strategic decision-making.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum of 5 years of experience in a service management role, preferably in the IT or end-user computing industry.
• Proven track record in managing post-sales service operations and customer experience initiatives.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Proficiency in using service management software and tools.
• Strong analytical and problem-solving skills.
• Customer-oriented mindset
• Strong organizational and multitasking abilities
• Ability to adapt to changing circumstances and manage multiple priorities
• High level of integrity and professionalism
• Strategic thinking and ability to drive process improvements

We are seeking a dynamic and experienced IT Manager to join our team. The IT Manager will be responsible for overseeing the organization's IT infrastructure and ensuring the seamless operation of all technology systems. This position plays a crucial role in the ongoing success of Lions Befrienders by providing strategic direction, implementing new technologies, and managing IT projects to support our mission of serving seniors.

Responsibilities:

• Manage and maintain the organization's IT infrastructure, including hardware, software, networks, and security systems.
• Oversee the day-to-day operations of the IT department, including troubleshooting, user support, and system maintenance in HQ and other site offices
• Review and negotiate hardware/software licensing and services for operations and cost effectiveness
• Lead IT projects from inception to completion in accordance with regulations, timely and budgets.
• Collaborate with stakeholders to identify technology needs and propose solutions that enhance operational efficiency.
• Stay abreast of emerging technologies and trends in the IT industry to recommend innovative solutions for Lions Befrienders.
• Ensure compliance with data protection regulations and IT best practices to safeguard sensitive information and maintain system integrity.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Minimum of 5 years' experience in IT management, preferably in a social service or nonprofit organization.
• Proven track record of successful project management and implementation of IT solutions.
• Strong technical skills in network administration, cybersecurity, risk management and cloud computing.
• Excellent communication and interpersonal skills to collaborate with diverse stakeholders.
• High degree of personal drive, self-starter and able to work independently.

Key Responsibilities

• Manages and supervises the MIS Engineers to handle the SOP of all End User Computing, Infrastructure Services (AD, DNS, DHCP Servers/Virtual Machines, Storage, Backup, Security, Network etc.) and Application systems (Navision, O365, and Cloud systems AWS, Azure, VMWare, BMC Remedy, which AsiaPac utilizes)
• Ensures development and training of staff on relevant best practices in service management and personal development.
• Monitors the achievement of performance objectives through leading and lagging metrics along with work assignments to ensure adherence to quality, end user satisfaction and timelines with continual improvement.
• Develop and maintain broad knowledge of company’s’ business and technology requirements and needs
• Develop and maintain system plan including operational requirements, budget requirements and schedules
• Develop and implement MIS policies, SOP to ensure stable, secured business operations inclusive of lifecycle of MIS i.e. software and hardware, operations
• Recommend and implement new technology solutions to improve productivity.
• Management of any services operational interactions with 3rd parties both internal and external
• Work closely with relevant teams to define roadmap, monitor and manage the performance as per the SLA's and performance indicators set
• Work closely with cross-functional teams and vendors to identify opportunity to improve services
• Work closely with all technical group to on-board the new governance for operations management, service management and performance management i.e. Systems, processes, improvements, aligned metrics, compliances

Qualifications/Experience/Knowledge

• Degree or equivalent
• At least 8 years of IT experience
• 5 in Infra management and operations
• 3 in people management
• Solid experience in ITIL and Service Management
• Preferably must have set up a service management function previously for multiple customer environments
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Technical hands on of IT lifecycle management (EUC, DC/Cloud Services)
• Technical hands-on with infra stacks i.e. desktops/laptops/devices, servers
• Technical hands-on with Windows OS, Servers, Storage, Network, Cloud i.e. AD domain management/modifications, Certificates management, DNS, VPN, LAN/Wifi configurations, Backup
• Technical knowledge and hands-on with Applications systems e.g. BMC Remedy, O365, VMware, Navision,
• Knowledge of IT lifecycle management
• Knowledge of ITSM - Incident Management, Problem Management, Change Management, Asset Management, Patch Management
• Strong problem-solving skills and able to prioritise and manage multiple tasks
• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
• Ability to efficiently understand client organizations and their business model and to tailor relevant processes to privacy requirements.
• Readiness to demonstrate a proactive attitude
• Multi-customers support in a site or data center experience
• ITIL Certification

Responsibilities:

• Deliver large complex infrastructure, custom development, software SaaS implementation projects, managing a portfolio of complex initiatives that span one or multiple lines of business for diverse clients
• Have a firm grasp of the interdependencies between technology, operations and business needs
• Providing sound decision making and calm leadership to the team under the pressures of resource, budget and time constraints
• Ensure on time, on budget projects by delivering predictable and reliable cost estimating, management and forecasting for portfolio of projects.
• Demonstrate functional and technical acumen in supporting how solutions will address client goals while maintaining alignment with industry best practices
• Take the lead in using PMO Project Management Best practices, templates, policies, tools for client projects
• Ensure quality across all aspects of the projects program to deliver successfully with no major issues at go live; this includes effective management of change, risks, assumptions, issues and dependencies
• Adhere to PMO Project Management governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations
• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the attainment of strategic objectives
• Ability to ensure continuous delivery within multiple projects for seamless operations.
• Communicate with key stakeholders to obtain required data and secure stakeholders' buy-in for recommended solutions.
• Work closely with all technical group to manage and coordinate resourcing of technical skills to handle project and services delivery,
• Work closely with Sales and Pre-Sales to progress new opportunities during deal proposal, reviews i.e. demand analysis, demos, tenders, etc.

Qualifications:

• Bachelors' degree in Computer Science / Computer Engineering or a technology equivalent
• At least 12+ years of experience with 3 years in Infrastructure related projects and preferably 3 years in Software Development/API/Software SaaS/ETL/Data Migration related projects environment
• Infrastructure hands-on setup experience (Operating system/database server/storage/backup/networking/cloud), Technology Consultant, Business Analyst, Trainer, Developer in early part of Career
• PMP certification is compulsory
• SCRUM/Agile certification is good-to-have
• Demonstrated project management experience handling multiple projects simultaneously with proven record of successful delivery
• Good knowledge and experience of all stages of the project and program lifecycle, including development of business cases, mobilization of projects.
• Experience in handling large Enterprise RFQ/RFP and government tender is an added advantage.
• Proven ability to manage project budgets effectively and experience of financial reporting
• Experience in delivering infrastructure projects (data centres, cloud).
• Understanding of on-premises (data centres, virtualization, hyper-converge, security) and cloud ecosystems - AWS, Azure, Huawei, Alibaba
• Understanding of the infra stack i.e. x86, Unix, storage, networks, security, desktops/laptops/devices, servers, backup solutions
• Experience in delivering ITIL projects and Cloud Application Systems/Integration development Projects will be an advantage
• Knowledge of IT lifecycle management
• Knowledge of ITSM - Incident Management, Problem Management, Change Management, Asset Management, Patch Management
• Ability to successfully manage and coordinate project teams comprising of both technical and business teams
• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
• Able to interact with various levels of internal and external stakeholders both in written and verbal forms
• Ability to efficiently understand client organizations culture and business model to tailor relevant project management practice

Job Responsibilities

• Account Planning & Management
• Service existing accounts and prospect for new customers via cold calls, face-to-face meetings, conferences, marketing and business networking events
• Understand & identify customers’ needs through in-depth account planning and profiling on customers’ requirements
• Work closely with business channel partners, distributors and technical team to deliver technical solutions
• Ensure orders are properly delivered, received and invoiced
• Timely follow-up on customers’ requests and sales deliveries
• Provide regular updates on sales opportunity, pipeline, activities and feedback to the Management
• Achieve and exceed sales revenue and GP target
• Ensure all outstanding payments from clients are collected on time

Job Requirements

• Degree or Diploma with at least 1 year of corporate sales experience in ICT solutions or its related fields
• Sales-driven and self-motivated
• Outgoing & pleasant personality
• Ability to work independently, set priorities, multi-task and meet project timelines

Job Summary:

Seeking an experienced Technical Manager with over 5 years of relevant experience and Microsoft 365 (M365) certification. Responsible for leading a team, overseeing technical projects, driving innovation, and ensuring effective implementation and maintenance of M365 solutions.

Key Responsibilities:

· Guide and mentor technical professionals for team success.

· Plan, execute, and oversee projects within time, scope, and budget.

· Design, implement, and manage M365 solutions like SharePoint, Exchange, Teams, etc.

· Develop and execute technical strategies aligned with business goals for enhanced productivity.

· Provide expertise and escalation support for complex technical issues in M365.

· Manage vendor relationships for high-quality solutions and contractual obligations.

· Implement and maintain security best practices and compliance standards within M365.

· Create technical documentation and lead change management efforts.

· Manage project budgets and identify opportunities for process innovation.

· Encourage skill development among team members for industry best practices.

Qualifications:

· Bachelor’s degree in computer science or related field.

· Microsoft 365 (M365) certification.

· Minimum 5 years' technical management experience, focusing on Microsoft technologies.

· Strong leadership, communication, and project management skills.

· Proven experience in technical project management and security practices within M365.

· Adaptability, familiarity with emerging technology trends, and cloud experience are advantageous.