Total 43 Senior Executive it auditor job vacancies in D23 Hillview, Dairy Farm, Bukit Panjang, Choa Chu Kang

PURPOSE:

As our IT Operations Support Executive, your role is pivotal in ensuring stability, security and performance of our end users across APAC and regional entities. You will collaborate with local and regional technology teams to implement, maintain and optimize endpoint solutions to our staffs. The ideal candidate needs to be highly independent, will possess strong technical acumen, thirst for curiosity and a commitment to deliver quality outputs.

RESPONSIBILITIES & TASKS

• Provide guidance to IT Support Engineers and Helpdesk, working closely to troubleshoot and resolve issues promptly.
• Implement, manage and deploy endpoint solutions to end users in accordance to internal roadmap
• Provide technical support to end user requests and manage user expectations
• Key contributor for supporting Microsoft solutions not limiting to M365 Admin Center (Intune, MDM, SharePoint & Teams)
• Manage relationships with internal business teams and outsources vendors to ensure timely support and resolution of issues.
• Crafting new guidelines, reviewing existing documentations to keep up to date with evolving times.
• Taking lead in service improvements to strive for optimum performance for existing processes and new solutions
• Collaborate with different business departments to support company events and VIP meetings
• Willing to travel and support different office locations within Singapore
• Any other ad hoc tasks assigned by supervisor

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 3 or more years of related IT experience
• Degree in Information Technology / Engineering, or relevant qualifications.
• ITIL certified is an added advantage
• Proven experience in a senior engineer or team leader role. Field experience in Microsoft 365 Office Suite, SharePoint, Power Apps, Admin Centre
• Proficient in Active Directory, Exchange, SCCM, Win10 and Win11 OS. (Powershell and Windows scripting is an added advantage)
• Experience in managing internal/external stakeholders and vendors
• Experience in leading a team to support VIPs would be advantageous
• Strong service ethic and great communication skills
• Passionate about delivering quality no matter the scale of the task
• A detail-oriented self-starter, down to earth and open-minded
• Team player, resourceful and able to work independently with ambiguity under tight schedules

As a Senior IT Sales Executive, your focus is on selling technology solutions, services, or products, such as software, hardware, cloud services, cyber services and IT consulting to customers.

This role involves understanding client needs, positioning relevant technology solutions, and driving revenue growth for the company.

Below is a detailed job scope:

Sales Strategy & Planning

• Develop and implement sales strategies tailored to the IT industry, focusing on key technology solutions like software, hardware, cloud services, cyber services or managed IT services.
• Identify target markets, customer segments, and potential business opportunities in the IT sector.
• Set sales goals and targets for IT products/services, ensuring alignment with overall business objectives.

Client Acquisition & Relationship Management

• Identify and pursue new business opportunities by acquiring new clients and expanding existing relationships.
• Build strong, long-term relationships with key decision-makers (e.g., CIOs, CTOs) in client organizations.
• Conduct meetings, presentations, and demonstrations to showcase the value and ROI of IT products or services.

Technical Knowledge & Solution Selling

• Maintain in-depth knowledge of the company’s IT offerings, including software solutions, hardware products, cloud computing, cybersecurity, and IT infrastructure.
• Understand customer requirements and present tailored IT solutions that address business challenges.
• Collaborate with technical teams to deliver solutions that meet the specific needs of clients.

Sales Pipeline Management

• Develop and manage a robust sales pipeline, from lead generation to closing deals, using CRM tools.
• Track and manage sales metrics, forecasts, and opportunities to ensure sales goals are met or exceeded.
• Prepare and submit proposals, negotiate contracts, and close high-value IT deals.

Market Research & Competitor Analysis

• Stay updated on the latest IT trends, emerging technologies, and industry developments.
• Analyze competitor products, pricing strategies, and sales tactics to refine the company's sales approach.
• Provide insights on market needs and opportunities to drive product innovation and development.

Cross-Functional Collaboration

• Work closely with the marketing team to develop campaigns that support IT sales initiatives.
• Collaborate with technical teams to ensure seamless integration of IT solutions and services into client environments.
• Coordinate with customer support and account management teams to ensure customer satisfaction and retention.

Contract Negotiation & Closing

• Lead the negotiation of contracts, pricing, and terms of agreement for IT services and products.
• Manage the legal and contractual aspects of sales deals, ensuring compliance with company policies.
• Close high-value IT sales deals and ensure successful delivery of products and services.

Revenue & Profit Growth

• Achieve and exceed monthly, quarterly, and annual sales targets for IT products and services.
• Contribute to the company’s overall revenue growth by expanding sales in existing accounts and acquiring new clients.
• Optimize sales profitability by managing pricing strategies and controlling sales expenses.

Customer Relationship Management (CRM)

• Use CRM systems to manage customer data, track sales progress, and maintain an accurate sales pipeline.
• Regularly update client information and track interactions to provide personalized and effective follow-ups.
• Provide reports and updates to senior management on sales performance and market trends.

Training & Development

• Stay current on the latest IT products, trends, and services through continuous learning and training.
• Share industry knowledge with the sales team and help train junior sales executives on solution selling and industry best practices.
• Attend industry events, conferences, and webinars to network and stay updated on new IT innovations.

Customer Satisfaction & Post-Sales Support

• Ensure a smooth post-sales process by coordinating with the delivery and technical support teams to implement IT solutions.
• Manage customer expectations, ensuring high levels of customer satisfaction and retention.
• Address and resolve any issues related to the product or service post-sale.

Reporting & Analysis

• Prepare regular sales reports to monitor progress, identify areas for improvement, and track performance against targets.
• Analyze sales data and customer feedback to refine strategies and improve the overall sales process.
• Report sales results and market insights to senior leadership and contribute to overall business strategy discussions.

Location: Senja Care Home

The Senior / Executive, IT / Cybersecurity (ITCE) will assist the Senior Manager (IT) to plan, implement and manage organisation-wide IT infrastructure and IT-related systems in Vanguard. The ITCE will render IT operational support which includes the provision of IT services, troubleshooting, managing IT assets, IT procurement etc. He/she will also coordinate and work with both internal and external stakeholders to ensure that the IT systems can provide associated IT services to our residents and staff.

· Assist the Information Technology / Cybersecurity Manager to plan and implement new IT support services and initiatives for residential care, day care, respite care or other services as necessary

· Manage day-to-day IT operations of Vanguard entities. These include:

a. Maintaining and reviewing IT policies to ensure that they are kept up-to-date and relevant for the current set up.

b. Preparing for yearly audit of IT Infrastructure and ensuring all documentation is kept up-to-date.

c. Conducting regular system audit for IT effectiveness, efficiency and security

d. Managing outsourced vendors contracted to provide IT services such as.:

i. EUC devices support

ii. Login user accounts

iii. Mailbox licenses management & renewal

iv. Creation & deletion of mailboxes as necessary

v. Procurement of new EUC devices, MS licenses and installation of software

vi. IT security

vii. Regular system updates, upgrades, migrations and outages

viii. Review security logs on access, password management and accounts

e. Assisting to maintain and manage all IT contracts and renewals

f. Overseeing the maintenance of Vanguard website and Domain name

g. Providing IP Telephony support:

i. Obtain approval from Head, Corporate Services to install IP Telephony system for the new Care Home / Senior Care Centre sites

ii. Coordinate with the Care Home Operations team and vendor to deploy IP Phones

iii. Manage and work with vendor to resolve any IP Telephony problem

· Assist the Information Technology / Cybersecurity Manager to plan, implement and manage all IT network, systems and data security measures against cyber-attacks.

· Conduct IT security awareness training programs and workshops for staff

· Provide regular operation system reports to Head, Corporate Services

· Identify opportunities for team training and skills advancement

· Work with all stakeholders to identify and provide responsive support on IT requirements

Any other duties assigned by the supervisor

Educational Requirements & Experience:

• Diploma/Degree in IT-related field with at least 2-years working experience
• Qualification in IT professional certifications like CCNA, MCSA/MCSE, ITIL and CISSP etc
• Possess strong troubleshooting and good problem-solving IT skills in relation to diagnosing and solving both technical hardware / software faults
• Strong proficiency in Microsoft Office applications
• Minimally 2-years’ experience in Microsoft Windows software, HP Networks, Microsoft Servers and Fortinet Firewall.
• Knowledge of cyber security and cloud computing will be an advantage.
• Ability to attend to details and respond swiftly to work demands
• Has good written and verbal communications skills
• Has good organizational skill and ability to identify and resolve IT issues in a timely manner
• Ability to stay updated on new technologies and IT innovations
• Demonstrated accountability, crisis management capability and an ability to prioritise

PURPOSE:

As our Operations Support Executive, your role is pivotal in ensuring stability, security and performance of our end users across APAC and regional entities. You will collaborate with local and regional technology teams to implement, maintain and optimize endpoint solutions to our staffs. The ideal candidate needs to be highly independent, will possess strong technical acumen, thirst for curiosity and a commitment to delivery quality outputs

RESPONSIBILITIES & TASKS:

• Provide guidance to IT Support Engineers and Helpdesk, working closely to troubleshoot and resolve issues promptly.
• Implement, manage and deploy endpoint solutions to end users in accordance to internal roadmap
• Provide technical support to end user requests and manage user expectations.
• Key contributor for supporting Microsoft solutions not limiting to M365 Admin Center (Intune, MDM, SharePoint & Teams)
• Manage relationships with internal business teams and outsources vendors to ensure timely support and resolution of issues.
• Crafting new guidelines, reviewing existing documentations to keep up to date with evolving times.
• Taking lead in service improvements to strive for optimum performance for existing processes and new solutions.
• Collaborate with different business departments to support company events and VIP meetings.
• Willing to travel and support different office locations within Singapore.
• Any other ad hoc tasks assigned by supervisor.

WHAT WE ARE LOOKING FOR:

• 3 or more years of related IT experience
• Degree in Information Technology / Engineering, or relevant qualifications.
• ITIL certified is an added advantage
• Proven experience in a senior engineer or team leader role. Field experience in Microsoft 365 Office Suite, SharePoint, Power Apps, Admin Centre
• Proficient in Active Directory, Exchange, SCCM, Win10 and Win11 OS. (Powershell and Windows scripting is an added advantage)
• Experience in managing internal/external stakeholders and vendors
• Experience in leading a team to support VIPs would be advantageous
• Strong service ethic and great communication skills
• Passionate about delivering quality no matter the scale of the task
• A detail oriented self-starter, down to earth and open-minded
• Team player, resourceful and able to work independently with ambiguity under tight schedules

Summary:

This role is a more Senior part of the IT internal Application Support team with the task of supporting the internal ERP Applications or other core Applications which are sitting with IT. Manages incidents and requests through to completion, escalating and communicating with internal and external parties as needed.

What you'll do:

• Act as the first point of contact for all user support related queries regarding the core Applications
• Responsible for resolving & escalating user request tickets
• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications in the companies internal Ticket/Asset Management tool
• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests
• Ensure proper documentation, notification, escalation, tracking & follow up of all incidents/ service request
• Regularly provide statistical reports about support cases and incidents, review issues & propose corrective actions
• Level 2 support for all IT internal Applications (L1 support when no Application Specialist in the team or deputizing)
• Look for opportunities how to proactively improve the customer service and internal processes by identifying repeat issues or service risks and aid in prevention
• Take lead role on projects and extended tasks but also supports if the Application Specialist is not available
• Support the Manager with some high priority tasks or difficult customers
• Support Business with communication of changes for existing or new Applications

What you'll need:

• Diploma in Computer Science, Information Technology or relevant discipline
• At least 5 years' experience in user support focus on Application Support
• Experience in PLM
• Strong problem solving and system troubleshooting skills
• Technically proficient in Microsoft Office and use if Ticketing Systems
• Good command of written and spoken English
• Good interpersonal and communication skills
• Capability to work under pressure & fast pace environment

Job Functions

Objectives (Generic responsibility of the job):

1. Manage and administer network, servers, clients and resolve system & application issues.
2. Administer Application IDs and enforce IT security policies.
3. Provide L1 and technical support to end-users & guidance to junior staff.
4. Carry out installation, upgrading and maintenance of hardware, software and infrastructure.
5. Liaise with vendors on IT hardware and software purchase, evaluation and maintenance.
6. Other duties as and when assigned by IT Manager.

1. Server Administration

1.1 Application Servers

1.1.1 Login accounts administration

1.1.2 Security controls

1.1.3 Data backup and restoration

1.1.4 Trouble shoot

1.1.5 Maintenance, installation and upgrading and decommissioning

1.1.6 Recommend and enhance business process and flow.

2. End-users’ support includes setup, troubleshooting & maintenance of Endpoint device.

3. Enforce IT Security policies and establish procedures.

4. License and Service Contracts Management.

5. IT-related procurement.

6. Evaluate and recommend new technology and solutions to enhance Business and infrastructure.

7. Liaise with suppliers & vendors on IT matters.

8. Follow-up and implementation of IT projects.

9. Innovative with digitalization knowledge to transform and sustain internal processes such as RPA and Power Automate.

10. New joiners and Resigned users process completion

11. Cover duties of IT staff in their absence.

11. Any other duties assigned by Management from time to time.

Knowledge and Skills

1. Must-have skills

• Diploma in Computer Science/Information Technology or equivalent
• 5 years’ working experience in similar capacity and industry
• Excellent communication and trouble shooting skills

2. Good-to-have skills

• Basic understanding of IT & Network Infrastructure knowledge is a plus
• Understanding of ISO 270001 and other ISMS framework is a plus
• Knowledge of ITIL is a plus

Job Description
Executes campaigns and supports tactical activities (E.g., In-person event, email marketing, digital marketing)
Liaise with internal and external stakeholders and assist with project management duties (including logistics and milestone management) for related marketing events
Monitor and track progress of campaigns using various marketing metrics and provide post-event evaluation, reporting and analysis
Collaborate with sales teams to identify and capitalize on opportunities to strengthen lead generation activities
Sourcing new sales opportunities through inbound lead follow-up and outbound cold emails
Conduct market research and analysis to evaluate trends, branding awareness and competition ventures

Requirements
Bachelors Degree in Marketing or relevant discipline
Minimum 2 years of similar Marketing experience within ICT Industry
B2B Event Management or Content Creation experience will be an advantage
Proficient in MS Office and marketing related software/ tools (HubSpot, Canva, Adobe Photoshop, Adobe Illustrator etc.)

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Business Registration Number: 201735941W.

Licence Number: 18S9037

**Location:** Hillview Terrace, Singapore

**Job Description:**

Are you tech-savvy and eager to learn? We’re looking for an IT Support Assistant to help with our daily operations. This is a fantastic entry-level opportunity for someone who is interested in developing their skills in information technology while contributing to a positive learning atmosphere.

**Key Responsibilities:**

- Assist in maintaining and troubleshooting computer systems and equipment.

- Provide technical support with software and hardware issues.

- Help set up and maintain audio-visual equipment.

- Support daily IT operations.

- Collaborate with the IT team to ensure all IT technology is functioning.

**Qualifications:**

- A genuine interest in technology and a desire to learn.

- Ability to work well in a team-oriented environment.

- Problem-solving mindset and willingness to tackle new challenges.

**No Experience Required!**

We believe in nurturing talent and are happy to provide on-the-job training. If you have a passion for technology and a willingness to learn, we encourage you to apply!

**Why Join Us?**

- Work in a dynamic and supportive environment where your contributions matter.

- Gain valuable hands-on experience in IT support.

- Opportunity for growth and development.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work in the Headquarters overseeing 25 hotels in Singapore
• Attractive bonus

RESPONSIBILITIES:

• Troubleshoot and provide technical support to users on hardware peripherals, software, networks, servers and business applications
• Setting up computer hardware peripherals and performing server installations, administration and maintenance when required
• Ensure all hardware peripherals are updated/ installed with latest security patches/ antivirus to prevent security risks
• Hardware and software inventory upkeep to ensure inventory accuracy
• Performing and monitoring daily data backup
• Liaising with external parties on IT issues and purchases
• Provide 24/7 offsite support on a rotational basis
• Any other duties as assigned

REQUIREMENTS:

• Min 1 year of experience in related field
• Min. Diploma in Computer Studies/Science or related field of study
• Possess sound knowledge and experience in networking infrastructures and web architectures

Location: Senja Care Home

The Senior / Executive, IT / Cybersecurity (ITCE) will assist the Senior Manager (IT) to plan, implement and manage organisation-wide IT infrastructure and IT-related systems in Vanguard. The ITCE will render IT operational support which includes the provision of IT services, troubleshooting, managing IT assets, IT procurement etc. He/she will also coordinate and work with both internal and external stakeholders to ensure that the IT systems can provide associated IT services to our residents and staff.

· Assist the Information Technology / Cybersecurity Manager to plan and implement new IT support services and initiatives for residential care, day care, respite care or other services as necessary

· Manage day-to-day IT operations of Vanguard entities. These include:

a. Maintaining and reviewing IT policies to ensure that they are kept up-to-date and relevant for the current set up.

b. Preparing for yearly audit of IT Infrastructure and ensuring all documentation is kept up-to-date.

c. Conducting regular system audit for IT effectiveness, efficiency and security

d. Managing outsourced vendors contracted to provide IT services such as.:

i. EUC devices support

ii. Login user accounts

iii. Mailbox licenses management & renewal

iv. Creation & deletion of mailboxes as necessary

v. Procurement of new EUC devices, MS licenses and installation of software

vi. IT security

vii. Regular system updates, upgrades, migrations and outages

viii. Review security logs on access, password management and accounts

e. Assisting to maintain and manage all IT contracts and renewals

f. Overseeing the maintenance of Vanguard website and Domain name

g. Providing IP Telephony support:

i. Obtain approval from Head, Corporate Services to install IP Telephony system for the new Care Home / Senior Care Centre sites

ii. Coordinate with the Care Home Operations team and vendor to deploy IP Phones

iii. Manage and work with vendor to resolve any IP Telephony problem

· Assist the Information Technology / Cybersecurity Manager to plan, implement and manage all IT network, systems and data security measures against cyber-attacks.

· Conduct IT security awareness training programs and workshops for staff

· Provide regular operation system reports to Head, Corporate Services

· Identify opportunities for team training and skills advancement

· Work with all stakeholders to identify and provide responsive support on IT requirements

Any other duties assigned by the supervisor

Educational Requirements & Experience:

• Diploma/Degree in IT-related field with at least 2-years working experience
• Qualification in IT professional certifications like CCNA, MCSA/MCSE, ITIL and CISSP etc
• Possess strong troubleshooting and good problem-solving IT skills in relation to diagnosing and solving both technical hardware / software faults
• Strong proficiency in Microsoft Office applications
• Minimally 2-years’ experience in Microsoft Windows software, HP Networks, Microsoft Servers and Fortinet Firewall.
• Knowledge of cyber security and cloud computing will be an advantage.
• Ability to attend to details and respond swiftly to work demands
• Has good written and verbal communications skills
• Has good organizational skill and ability to identify and resolve IT issues in a timely manner
• Ability to stay updated on new technologies and IT innovations
• Demonstrated accountability, crisis management capability and an ability to prioritise

**Location:** Hillview Terrace, Singapore

**Job Description:**

Are you tech-savvy and eager to learn? We’re looking for an IT Support Assistant to help with our daily operations. This is a fantastic entry-level opportunity for someone who is interested in developing their skills in information technology while contributing to a positive learning atmosphere.

**Key Responsibilities:**

- Assist in maintaining and troubleshooting computer systems and equipment.

- Provide technical support with software and hardware issues.

- Help set up and maintain audio-visual equipment.

- Support daily IT operations.

- Collaborate with the IT team to ensure all IT technology is functioning.

**Qualifications:**

- A genuine interest in technology and a desire to learn.

- Ability to work well in a team-oriented environment.

- Problem-solving mindset and willingness to tackle new challenges.

**No Experience Required!**

We believe in nurturing talent and are happy to provide on-the-job training. If you have a passion for technology and a willingness to learn, we encourage you to apply!

**Why Join Us?**

- Work in a dynamic and supportive environment where your contributions matter.

- Gain valuable hands-on experience in IT support.

- Opportunity for growth and development.

This is a full-time on-site role for a Supply Chain & Logistic Executive at IT Technologies in Singapore. He/ She is responsible for the entire purchase process, from price negotiation, order processing and monitoring delivery. He/she is responsible for vendor communication, management and relations. He/she is Responsible for communicating with vendor on price and delivery issues, and timely procurement documentation.

• Supplier relations and negotiations
• Weekly tracking and reporting of purchases, cost and pending orders.
• Maintain dashboard on blanket orders and ensure healthy replenishment rate of stocks.
• Identify suitable vendors and suppliers for RFQ.
• Collaborate with internal/external stakeholders for cost reduction program.
• Responsible for purchase documentation.
• Initiate efficiency and compliance of SOP.
• Understanding end user requests.

Job Title: Marketing Executive (IT) (ID8326)
Location: Kaki Bukit, Singapore
Working Hour：Monday to Friday 9am - 6:30pm
Salary: $2800 - $3500

Job Description:
-Collate the sales forecast from Account Managers during weekly Sales Meeting
-Develop advertising, promotional, sales support materials and sourcing for Customers' festive gifts
-Assist with sales enquiries and disseminate to the assigned Account Manager.
-Analyse sales to understand and improve performance
-Prepare reports on sales statistics and presentation to Vendors
-Co-ordinate with Vendors for sponsorship and ensure Events execution is delivered and all KPIs are met
-Optimise and develop the company website and update contents to maintain company social media presence and liaise with Digital Marketing on monthly SEO traffic and engagement reports
-Drive lead generation and respond to potential leads
-Manage Marketing co-op fund claims as well as administering Vendors' products rebates
-Ensure Products' Reseller Partnership renewals are managed
-Other ad-hoc assigned task

Requirement:
-Diploma in business or marketing
-Minimum ‘O’ Level with 2 years working experiences preferably in Information Technology or IT System Integrator industry
-Excellent written and spoken communication skills
-Analytical mind and numeracy skills
-Strong interpersonal skills
-Passionate and enthusiastic about social media
-Highly motivated and self-driven
-Ability to collaborate and work as part of a team

Benefits:
-Work-Life balance
-Flexible working arrangement
-Training will be provided
-Free access to office building facilities ie swimming pool, gym rooms, tennis court and BBQ pit

This position is responsible for handling day-to-day IT operations. The IT executive maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk.

He/she will be responsible for the administration and internal support of the Company's PCs, printers, servers and related equipment.

Responsibilities

• Provide frontline PC and server troubleshooting, resolve IT issues for end-users
• Modify configurations, utilities and software default settings
• Support and administer Windows Servers
• Backup and optimize database
• Perform regular system health check and capacities studies to ensure optimum performance of servers and network
• Provide in-house guest IT related matter troubleshooting
• Install, test and configure new workstations, peripheral equipment and software. Assist PC setup, IT system and access for onboarding of new users.
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be notified.

• Provide application and IT user support for commodities trading and risk management system (CTRM).
• Provide application requirements analysis for the new project assignments and market data administration and support to end users.
• Engage system vendors in bug fixes, change requests, new release deployment and data patching for CTRM.
• Liaison between users and system vendors in resolving and troubleshooting issues, coordinate User Acceptance Test (UAT) and skin testing prior to production deployment.
• Know-how in using BI tools will be advantageous.
• Resolve database problems, queries and error reports in accurate and timely manner.
• Manage Reuters pricing interface with trading system.
• Manage corporate mobile devices, expense analysis and administration.
• Working closely with regional counter parts to implement the regional application system in Singapore.
• Prior experience in application, design and development.
• Good understanding of process flow and technical support.
• Good communication and interpersonal skills.
• Responsible to manage user expectations and user requirements gathering in the projects.
• Knowledge of MS SQL server management and Dashboard & BI Reporting would be advantageous.
• Basic knowledge in programming.

KEY RESPONSIBILITIES

• Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.
• Monitor condition of server, apps and security measures • Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• Good knowledge of cloud platform and virtualization technologies.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

This position is responsible for handling day-to-day IT operations. The IT executive maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk.

He/she will be responsible for the administration and internal support of the Company's PCs, printers, servers and related equipment.

Responsibilities

• Provide frontline PC and server troubleshooting, resolve IT issues for end-users
• Modify configurations, utilities and software default settings
• Support and administer Windows Servers
• Backup and optimize database
• Perform regular system health check and capacities studies to ensure optimum performance of servers and network
• Provide in-house guest IT related matter troubleshooting
• Install, test and configure new workstations, peripheral equipment and software. Assist PC setup, IT system and access for onboarding of new users.
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be notified.

Job Summary

We are seeking a skilled and experienced IT & Cybersecurity Professional to join our team in Singapore. The successful candidate will be responsible for managing and securing our organization's IT infrastructure, including networks, systems, and applications. This role involves ensuring the overall security and efficiency of our IT operations while protecting against cyber threats.

Key Responsibilities:

• IT Infrastructure Management: Assist in the design, implementation, and maintenance of the organization's IT infrastructure, including servers, networks, and cloud services.
• Cybersecurity Operations: Assist in implementation and management of security measures to protect IT systems and data from cyber threats, including firewalls, intrusion detection systems, and antivirus solutions.
• Vulnerability Assessment & Penetration Testing: Perform regular vulnerability assessments using automated tools and manual techniques to evaluate the security posture of the organization. Conduct penetration testing on networks, systems, and applications to identify security weaknesses and vulnerabilities.
• Network Security: Ensure the security and integrity of the organization's network by monitoring traffic, identifying vulnerabilities, and implementing necessary updates and patches.
• Incident Response and Management: Understand the use of MDR, respond to security incidents, conduct investigations, and implement remediation measures to minimize impact and prevent future occurrences.
• User Access Management: Manage user access controls and permissions to ensure data confidentiality and compliance with security policies.
• Security Policy Development: Develop, implement, and enforce IT security policies, procedures, and guidelines to ensure compliance with industry standards and regulatory requirements.
• Compliance and Audits: Ensure compliance with relevant laws, regulations, and standards (e.g., PDPA, ISO 27001) and prepare for internal and external audits.
• System and Application Security: Perform regular security assessments of systems and applications, identifying and mitigating risks.

Qualifications and Experience:

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field.
• Relevant certifications such as CEH, OSCP, or equivalent.
• Proven experience in IT and cybersecurity roles, with a good understanding of IT infrastructure, security principles, protocols, and technologies.
• Basic understanding of penetration testing methodologies and tools (e.g. Metasploit, Burp Suite, Nmap).
• Familiarity with common security vulnerabilities and attack vectors (e.g., OWASP Top Ten).
• Proficiency in security tools and technologies such as firewalls, IDS/IPS, SIEM, and endpoint protection.
• Knowledge of regulatory requirements and standards such as PDPA, ISO 27001, and NIST.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Skills:

• Knowledge of network protocols and services (e.g. TCP/IP, DNS, HTTP).
• Knowledge of scripting languages (e.g., Python, PowerShell).
• Experience with cloud platforms (e.g., AWS, Azure, GCP).
• Experience with virtualization technologies (e.g., VMware, Hyper-V).

Job description:

• Responsible for the whole IT operations within the company, including software & hardware support, security, anti-virus protection, network maintenance, club website, social media, etc.
• Provide all network, POS and PCs support in the Club
• Provide IT technical assistance and support for all staff within the Club
• Conduct training for non-technical workers on business information systems
• Conduct to diagnose, trouble-shoot and resolve problems with servers, desktop and networks
• Liaise in sourcing and purchasing hardware and software to support the Club's business information system
• Database management administration
• In-charge of software & hardware renewal licencing.
• Responsible for documentation of work processes, system workflow and operating procedures
• Any other duties as assigned by the Management

Requirements:

• Strong technical background, with understanding or hands on experience in administering Office 365, Active Directory, LAN & WAN network routing, IT infrastructure equipment and cyber-security solution

Other Information

• Work location: West Coast Ferry Road (Bus 175 and 176) beside West Coast Park
• Permanent role with attractive benefits
• Meals provided
• Company transport provided (Clementi MRT Station)

What will you be doing?
The Business Analyst analyzes business processes and applicable automated systems, and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis activities, prepares and delivers written and oral communications, participates in testing activities, helps design methods and procedures for internal and external projects.

Your Responsibilities Will Include

• Elicit requirements for software development.
• Document, analyze and evaluation requirements gathered. Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs.
• Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences.
• Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project.

OK, I’m interested… is this the job for me?

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities that you’ll need to be a fit for this role include:

• Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred).
• Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.
• Professional experience with requirements gathering and analysis.
• Experience producing and analyzing As-Is and To-Be documentation.
• Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Familiarity with MS Office Suite (Word, Excel, PowerPoint).
• Ability to successfully engage in multiple initiatives simultaneously.
• Understanding of Microsoft SharePoint/Dynamics CRM architecture, components, and configuration preferred.
• Understanding of Internet, Intranet, Extranet and client/server architectures preferred.
• Experience supervising junior associates preferred.

The IT Executive is a professional responsible for maintaining and managing information technology systems and networks within an organization. They ensure the functionality and efficiency of computer and information systems by establishing protocols, providing technical support, and advising on IT choices.

The IT Executive performs various tasks to maintain IT systems, including installing and configuring software and hardware, monitoring system performance, troubleshooting issues, and providing technical support and training. They act as a link between end users and higher-level support, collaborate with other professionals, and ensure compliance with IT standards and functionality. Their role involves both technical and administrative responsibilities in managing IT systems within an organization.

Operational Responsibilities:

1. Oversee the daily operations of computer networks and systems to ensure they run efficiently and securely

2. Installing, configuring, and maintaining hardware and software

3. Managing network servers, ensuring all systems are up-to-date and operating smoothly

4. Ensure the internal IT structure of the company remains robust and efficient, handling tasks such as software upgrades, user training, troubleshooting, and network management

5. Serving as administrator for various corporate software systems

6. Deploying and enforcing security policies and procedures, oversee security measures to protect data and manage access controls.

7. Provide IT/technical support to employees, resolving any IT-related issues

8. Assisting with onboarding of new colleagues.

Executive Responsibilities

1. Institute protocols for the use of IT across departments and projects

2. Provide advice on the most suitable IT choices

3. Provide training & technical support for systems and networks

4. Act as link between end users and higher level support

5. Monitor system and network performance

6. Perform troubleshooting, repairs and data restoration

7. Performance maintenance activities (e.g. backups)

8. Maintain licenses and upgrade schedules

9. Procuring, maintaining, and administering computers and office equipment

10. Recommending and implementing improvements in procedures and equipment utilisation

11. Collaborate with and/or manage third party vendors contracts and SLAs to maintain standards and functionality

Requirements:

1. BSc/BA or equivalent in information technology, computer science or IT administration, with networking knowledge.

2. Experience as an IT administrator / coordinator or similar role

3. Understanding of TCP/IP protocols and LAN/WAN configuration

4. Experience in network management and help desk support is ideal

5. Knowledge of IT systems, applications and remote control tools

6. Ability to troubleshoot and repair issues

7. Ability to work independently

8. Excellent communication skills, both oral and written.

Job description:

• Responsible for the whole IT operations within the company, including software & hardware support, security, anti-virus protection, network maintenance, club website, social media, etc.
• Provide all network, POS and PCs support in the Club
• Provide IT technical assistance and support for all staff within the Club
• Conduct training for non-technical workers on business information systems
• Conduct to diagnose, trouble-shoot and resolve problems with servers, desktop and networks
• Liaise in sourcing and purchasing hardware and software to support the Club's business information system
• Database management administration
• In-charge of software & hardware renewal licencing.
• Responsible for documentation of work processes, system workflow and operating procedures
• Any other duties as assigned by the Management

Requirements:

• Strong technical background, with understanding or hands on experience in administering Office 365, Active Directory, LAN & WAN network routing, IT infrastructure equipment and cyber-security solution

Other Information

• Work location: West Coast Ferry Road (Bus 175 and 176) beside West Coast Park
• Permanent role with attractive benefits
• Meals provided
• Company transport provided (Clementi MRT Station)

Responsibilities:

• Troubleshoot and provide technical support to users on hardware peripherals, software, networks, servers and business applications
• Setting up computer hardware peripherals and performing server installations, administration and maintenance when required
• Ensure all hardware peripherals are updated/ installed with latest security patches/ antivirus to prevent security risks
• Hardware and software inventory upkeep to ensure inventory accuracy
• Performing and monitoring daily data backup
• Liaising with external parties on IT issues and purchases
• Provide 24/7 offsite support on a rotational basis
• Any other duties as assigned

Requirements:

• Minimum 1 year of experience in related field
• Possess at least a Diploma in Computer Studies/ Computer Science/ Information Technology or related field of study
• Possess sound knowledge and experience in networking infrastructures and web architectures

Job Description

●Procure, setup and maintain office IT hardware, equipment and manage inventory

●Liaise with vendor on server maintenance

●Implement IT system enhancements and modifications and ensure the organization’s IT processes align with business goals

●Maintain website contents via WordPress

●Update banners, news, products, events and etc.

●Work closely with the marketing team on web marketing campaigns and promotions

●Translate wireframes into web codes

●Plan and manage the development and maintenance for company websites, applications, and systems

●Come up with specifications

●Localize web contents

●Make changes to existing framework

●Liaise with Japan System Team and Japanese web developersoManage the schedule to ensure development and maintenance are done in a timely manner

●Manage all IT aspects of employees’ onboarding/offboarding

●Work account creation/deactivation (Email, VPN, etc.)

●PrepareIT equipment

●Provide support to other employees and related parties on system operations

Job Requirements

●Possess at least a Diploma/Degree in Computer Science, Information Technology or equivalent

●Candidate with at least 3 years of relevant working experience is required

●Proficient understanding of web markup, including HTML5, CSS3, JS and PHP

●Experience with optimization for mobile devices and familiarity with responsive and adaptive methods

●Basic knowledge of Google Analytics is required

●Basic knowledge of Adobe Photoshop

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Licence Number: 18S9037

Job Description

We are seeking an experienced IT Analyst Specialist with a focus on Application development and Improvement to join our team. The ideal candidate will have a strong technical background and a passion for coding and improvement.

The successful candidate will join the Team that is responsible for establishing and governing the software development and application support processes, ensuring compliance with the established policies and guidelines. The team also looks into areas of improvement in the IT Delivery Team and other departments.

The level of the staff will be offered base on his/her experience level and their ability to fit the job scope described.

Job Scope (Process Improvement and Internal Projects)

The successful candidate will have the opportunity to work on the following functions:

Primary Function:

(A) Responsible for Application Development, including but not limited to the following:

· To support the development, support, and maintenance of the internally developed back- office application solutions and governance enforcement systems and tools. e.g., billing system, customer registration system, etc.

· Identify IT Delivery improvement opportunities and support requests from other teams or departments that have identified process or productivity improvement opportunities.

· Creating and maintaining projects that use different technologies such as automation, BI reports, and .Net programming language

· Stay up-to-date with emerging trends and technologies.

· Develop and enforce coding practices.

Secondary Function:

The Team is also handling the following functions, and the successful candidate may be assigned to assist with these functions:

· DevOps process: design, implement, and maintain the continuous integration and deployment pipeline for our software applications.

· Support Audits

- This includes external compliance audits for areas responsible by the IT Dept., i.e., ISO 22301, Finance Audit, ISO 27001, etc.

· Application Security

- To work with the application security IT analyst to enforce Security practices.

TECHNICAL REQUIREMENTS:

Tertiary education with working experience or knowledge in the following areas:

· Understanding the SDLC and agile processes

a. Should have working experience or knowledge in the following Programming language:

• C#.NET
• WCF / Web API
• Angular / ReactJS
• JavaScript/ Typescript

b. Json and XML formats and technologies

c. MS SQL Server 2016 or above

d. Object-oriented design concept

· It is an added advantage if you have experience or knowledge with:

a. Agile Scrum Development Methodology

b. BI tools like Qliksense and Splunk

c. Container Development

d. DevOps

e. Cybersecurity

OTHER REQUIREMENTS

· Should have the following soft skill attributes:

o Strong analytical and problem-solving skills

o organized and able to handle multiple projects concurrently.

o Collaboration with users, product owners, and development teams to deliver solutions.

o Self-motivated to pick up skills required to support the project requirements.

o Must have good command of English, written, verbal, and presentation skills.

o Proactive, out-of-the box thinker, detail-oriented, with strong organizational, analytical, and problem-solving skills.

o Self-starter, both a team player and able to work independently and adjust to changing priorities; critical and strategic thinker; negotiator; and consensus builder.