Total 718 it specialist job vacancies in Singapore, North East

Salary: $2500-$2800+OT

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an individual to join us as a Talent Acquisition Operations Specialist (1 year contract).

A brief summary of your job responsibility:

• Assist in managing communications with candidates throughout the recruitment process to ensure a positive candidate experience.
• Posting of job descriptions on various platforms, ensuring alignment with the company’s branding and recruitment strategy.
• Provide support in maintaining recruitment records and databases, ensuring data integrity and compliance with HR policies.
• Work collaboratively with HR to ensure the recruitment process meets the needs of the business.
• Involve in the onboarding process for new hires, including preparing offer letters and orientation coordination, ensure a smooth onboarding process.
• Monitor and report on recruitment metrics, providing insights for process improvement.

To succeed in this role, you will ideally have:

• Minimum a year of experience in recruitment coordination or human resources support.

• Strong organizational skills and attention to detail to manage multiple tasks efficiently.

• Excellent communication skills to effectively liaise with candidates and internal stakeholders.

• Proficiency in using applicant tracking systems (ATS) and HRIS, with experience in Workday, Workable or similar tools being an advantage.
• Ability to maintain confidentiality and professionalism in handling sensitive information.
• Familiarity with online job boards.
• Problem-solving mindset and the ability to work in a fast-paced environment.

Join us and be a part of a mission-driven organization dedicated to improving digital trust!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now!"

We appreciate your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• We promote a learning culture and encourage you to grow and learn.

• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
• We have flexible working hours with hybrid working arrangements.

We are seeking an experienced and dynamic IT Manager to join our team at Mondrian Singapore Duxton. In this role, you will oversee the IT infrastructure, support hotel operations, and implement innovative technology solutions to enhance our guest experience.

How your day looks like?

• To ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments
• To define and keep updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned
• To ensure the physical and logical security of IT system
• To ensure hotel is fully compliance & in place with the IT self-assessment requirement
• To review and take necessary action against IT Checklist (daily, weekly, monthly & yearly) completed by IT Executive
• To review backup status updated by IT Executive
• To perform periodical user access review for various systems
• To perform regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup
• Conduct capacity and performance studies recommending appropriate action to maintain standards of performance and capacity.
• Assist in performing hardware and software evaluation tests and determine appropriate installation or upgrade schedule.
• Administer, maintain and provide network level support for Hotel, Bar and Restaurant. Ensure functional integration of network and database server software and LAN hardware/software components.
• Perform fault isolation, problem determination and problem resolution of standard set network and serve problems to ensure proper integration of software and hardware components.
• Conduct capacity and performance studies pertaining to network file segments and servers (when applicable). Recommend appropriate action where performance is below objective or where capacity may be nearing its threshold.
• Assist in the monitoring and maintenance of process server and related network functions to ensure all components are performing optimally and in concert with each other.
• Perform hardware and software evaluations with individual workstations (when necessary) and determine appropriate installation and/or upgrade schedule.
• Maintain complete and thorough knowledge of new releases of network and server software.
• Document disaster recovery procedures and perform production turnover procedures with all application including but not limited to Opera Cloud, Symphony Cloud and other hotels systems.
• Maintain department objectives and keep consistent with objective from Business Units and Corporate Units.
• Run training classes for individual workstations and new applications. As well as attend training classes
• To develop and maintain good relationships IT providers
• Perform other duties as required by management.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.

• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Driver to be familiar with all Singapore roads.

Able to plan the routes at the beginning of the day.

Housekeeping of vehicle after every work shift to ensure the vehicle is kept clean and in good condition for use the following work shift.

Accept day/night shifts.

Required to work on weekends.

Need unload the goods, Must be physically strong.

six years of driving experience required

Requirements

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Able to work start job from 4am

· Must work on weekends/PH.

. More than five years of management experience

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

The Product Sales Specialist is a regional sales role that is part of the global Cash & Inside Sales team. The role deals with complex cash management requirements for the most demanding and sophisticated multi-national clients operating across Asia Pacific and Japan. This role is expected to develop and grow client relationships by understanding client needs and delivering solutions across the full range of cash management products and services that Citi can offer and will be a combination of event driven sales e.g. responding to large scale and/or complex regional tenders in the form of RFIs (Request for information), RFPs (Request for Proposals) and proactive sales e.g. targeted proactive engagement for key select acquisition names or defensive names for the firm. The key objective of the role is to increase penetration of the Bank’s TTS services within the existing regional client base as well as acquiring new clients for the Bank across CB / GNB client segments and is a driver in generating revenue through new TTS deals.

Responsibilities:

• Plays a leading role in setting and executing overall deal strategy for each deal, which includes solution structuring, pricing strategy and negotiation, marketing/pitching approach
• Responsible for coordinating internal deal processes e.g. obtaining internal approvals / sign-off, closing, handover to implementation
• The individual is accountable for delivering against client (i.e. deal wins) and acts as a center of expertise / excellence in cash management solutioning to support focused regional client opportunities
• Supports the firm’s effort in building profitable, long-term client relationships, orchestrating delivery of superior products and services to corporate clients adding value to their treasury processes
• Works with external stakeholders to fully understand and ensure that customers’ needs / asks are addressed through our responses and marketing materials
• Works with key deal team stakeholders for the preparation of responses to global/regional tenders e.g. Proposal Unit, Client Coverage Team (Sales Solutions/Banking), Product Teams, Country Teams etc. to develop and deliver end-to-end high quality and customized Request for Proposal (RFP) & Request for Information (RFI) responses to best position Citi to win the mandate
• For proactive engagements, product sales will work with the deal team to develop and deliver presentation and marketing collateral for effective selling and gaining client’s mind share
• Be familiar with TTS positioning and messages from marketing materials and effectively incorporate into all client communication (written / verbal). Champions ‘best practices’ for effective selling
• Applies in-depth technical product & sales skills with client diagnostic and origination skills to design complex multi-product solutions, for Corporate, Public Sector and Financials Institutions clients
• Keep abreast of customer needs & market trends through continuous interaction with clients, coverage & product
• Evaluates competitive landscape and appropriately assess risk/reward of transactions when making business decisions
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Provides input / feedback for new product development and innovation

Qualifications:

• 2-5 years of experience
• Proficient in MS Excel, MS Power Point, MS Word desirable
• Possess the curiosity to learn as well as the enthusiasm and tenacity to deal with challenges, often within a time constrained environment
• Should be an accomplished Product, Sales and Customer orientated person with ability to marry client needs and Citi’s product capabilities in order to develop customized solutioning to address client requirements

Education:

• Bachelors/University degree or equivalent experience
• Master's degree is "Good to Have"

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job description

1) Drive company IT matters and propose solutions to meet business objectives.

2) Maintenance of IT infrastructure, kiosk and provide server administration and support (AD, ESXI and Hyper-V)

3) Provide technical support to users on hardware and various applications

4) Communicate effectively with users to identify and resolve issues timely

5) Provide technical support, monitor system, security and EDR updates

6) Conduct periodic system preventive maintenance checks, patches updates and review log report

7) Perform server and network management

8) Maintain proper IT documentation, contracts, SOPs

9) Provide regular progress and status update, and follow through on IT projects

10) Adhoc duties assigned by Manager

Job requirements

• Minimum Diploma in Information Technology or equivalent.

• CCNA, Microsoft Windows Certified, Cyber Security and etc.

• Preferably with a minimum 2-3 years' experience in Deployment/Maintenance Server & Network

• Knowledge of cyber security is an added advantage.

• Strong in problem solving multi-tasking, systematic and organised

• Must be a team player, self-motivated and able to work independently.

Responsibilities :

• Analyze and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Bachelor’s Degree in Computer Science/Information Technology or equivalent.
• At least 5 years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Demonstrated understanding of business processes, IT risk management, and related standards.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Security Professional (CISSP)

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

Position Overview

The IT Security Operations Analyst role’s is to safeguard the organization’s IT systems and data. This role requires the candidate's active participation in the implementation of security policies and procedures, the monitoring and analysis of security events and the maintenance of security tools. Other responsibilities are to identify, investigate and resolve any security threats, vulnerabilities and incidents. The candidate must keep up to date with the latest security trends, have excellent communication and problem-solving skills and have a deep understanding of security principles and technologies. The individual will have a functional role in mentoring other team members and share the off-hour support responsibilities.

Responsibilities

1. Monitor, maintain, and analyze network and computers for unusual activity or suspicious behavior by reviewing information security logs.
2. Manage and resolve security Level 2 support tickets per defined SLAs
3. Investigate and analyze security incidents to determine root cause and impact.
4. Report compliance failures to management for immediate remediation.
5. Responsible for the effective management of the organization’s Crowdstrike Falcon Admin Console.

• Deploy Crowdstrike Falcon EDR detection agent on all corporate devices.
• Ensure coverage of malware detection for all managed EDR Agent capable devices.
• Migrate existing server agents from alert-only mode to blocking mode.
• Provide EDR escalation support for agents already installed

1. Assist and collaborate with the Information Security Group and coordinate with IT Infrastructure on the following:

• IT Threats and Vulnerabilities Assessments, Protection, and Remediation
• IT security patch management follow-up and reporting
• Firewall rule documentation, review, and approval
• Promote within IT Infrastructure the proper Security controls aligned with the IT Security Program
• Validate and maintain operational security documentation.

1. Continuously assess the current Security Posture and provide recommendations for remediation and prevention of security incidents.
2. Collaborate with cross-functional teams to implement security solutions and technologies.
3. Stay up to date with industry trends and emerging security threats to proactively address potential risks.
4. Assist in the deployment of new security systems.
5. Participate in security audits and assessments to ensure compliance with regulations and standards.
6. Understand the dark and deep web ecosystem.
7. Manage and support the following applications:

• Palo Alto/Firewall
• Network security (Micro-segmentation)

1. Perform other duties as required

Qualifications and Experience

• Bachelor’s degree in Cybersecurity Engineering or Computer Sciences
• Strong professional experience in information security with a focus on security operations and technical support
• Strong Experience with Palo Alto and Crowdstrike platform
• Experience with VPN, SSL and other encryption technologies
• Good knowledge of server, workstation, and Active Directory technologies that impact security controls
• Deep understanding of TCP/IP, DNS and common network services
• Experience with security frameworks and compliance requirements such as GDPR, ISO 27001, NIST 800 and PCI DSS.

We are looking for a Senior Technical Support Specialist with excellent communication and diagnostic skills.

As a senior technical support specialist, you will be required to lead a team of technicians to perform thorough product testing and evaluation, providing technical support and advisory to consumers and businesses in regards to any technical product enquiries.

Responsibilities:

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of smart product setup
• Work independently to diagnose and troubleshoot any issues
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of PRISM+ product
• Support warehouse disposal activity
• Managing and leading a team of technicians in their daily activities
• Liaising with engineers to solve any technical fault
• Other duties as assigned

• Min 3 years of working experience as an onsite Technician or relevant experience working with smart home appliances product
• Singapore Class 3 driving license
• Willingness to perform overtime work when required
• Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.

Job Description

• Lead and manage office administrator functions including public relation contribution, social medial channel and office managment.
• Develop and execute employee regulation and strategies to support project growth.
• Lead, organize, maintain and develop social medial marketing policies.
• Handle announcement and advertisement on portals
• Manage onboarding and offboarding process for employee
• Prepare workstation for new employee by setting up the laptop, connecting to the printer and installing the software
• Collect, check and verify the attendance
• Handle work injury claims
• Handle flight ticket purchase
• Administer training related matters including coordination or enrolment of internal & external courses, update and maintain training record
• Initiate plans and activities for a cohesive working environment
• Manage general office administration works such as maintaining office facilities, panty/ stationary supplies, letter preparation
• Any other ad-hoc duties which may be assigned

Job Requirements

• Candidate with at least 2 years relevant experience is preferred
• Degree in computer qualifications
• Able to start work immediately or with short notice will be added advantage
• 5.5 days work week
• Willing to work in Construction Site
• Independent, good communication skills, able to work well under pressure

As a Governance Risk and Compliance Specialist to join our team, this role is crucial in developing and maintaining a robust culture of technology and cybersecurity risk governance across our organization.

The ideal candidate will have at least 5 years of relevant experience in ICT cybersecurity, data security, audit management, governance, and risk compliance management. He or She will be responsible for providing expert advice on cyber security requirements, reviewing and establishing ICT policies, and supporting various aspects of our tech governance framework.

• Develop the culture of Tech risk governance and management across the organisation, and ensure proper accountability in the management, tracking and reporting of tech and cyber risks.
• Provide subject matter advice to internal stakeholders on cyber security requirements that the Authority is required to comply with, including Client internal policies and standards, as well as policies and standards from GovTech and Cyber Security Agency of Singapore.
• Review and establish ICT policies and process controls and conduct compliance checks.
• Support team lead and work with internal stakeholders to:

• Track and monitor tech projects and initiatives to meet compliance requirements.
• Track and monitor of Key Risk Indicators and Control Self-Assessment as part of Tech governance framework.
• Track and monitor incident reporting, including reviewing, monitoring, and reporting on the corrective measures and improvement areas.
• Participate in consultation and conduct gap analysis against new or revised requirements.
• Assess and seek waiver approvals for deviations and risk treatment strategies.
• Organise risk forums, including monitoring of action plans.
• Coordinate and facilitate IT / cyber security audits.

o   Track remediation plans to address audit findings.

o   Follow up on remediation actions, security and risk assessments with respective stakeholders and project and application managers.

• Good years of relevant experience in ICT cybersecurity, data security, audit management, governance, risk and compliance management
• Relevant certifications in IT governance, IT audit, cyber or data security (e.g. CISSP, CISM, CISA, etc.) preferred.
• Ability to work with cross-functional, multi-disciplined team to operationalise monitor security policies and procedures.
• Knowledge of Instruction Manual 8 and CSA Cybersecurity Code of Practice preferred.
• Technical knowledge of security vulnerabilities, validation of remediations and risk assessments.
• Relevant experience in data visualisation and analytics..

• Production: Overseeing production activities, planning schedules, and ensuring products are delivered on time
• Quality: Monitoring production processes to ensure quality standards are met, and making adjustments as needed
• Safety: Implementing and enforcing safety protocols, and ensuring compliance with health and environmental regulations
• Staff: Supervising and training production workers, providing feedback, and evaluating performance
• Compliance: Ensuring compliance with company policies and regulatory requirements
• Efficiency: Analyzing production data to identify areas for improvement, and implementing strategies to increase efficiency
• Inventory: Maintaining inventory levels of raw materials and finished products
• Collaboration: Working with other departments, such as engineering and logistics, to coordinate production activities
• Reports: Preparing and reviewing operational reports and schedules

Driver to be familiar with all Singapore roads.

Able to plan the routes at the beginning of the day.

Housekeeping of vehicle after every work shift to ensure the vehicle is kept clean and in good condition for use the following work shift.

Accept day/night shifts.

Required to work on weekends.

Need unload the goods, Must be physically strong.

Job Summary:

We are seeking a talented IT Engineer - MES who will be responsible for the integration of Computer Integrated Manufacturing (CIM) systems and Manufacturing Execution Systems (MES) focusing on improving efficiency and productivity to enhance manufacturing processes.

Mandatory Skill-set:

• Degree in Computer Science, Computer Engineering;
• At least 2 years of experience in supporting Manufacturing Execution System (MES) applications (e.g., Siemens Opcenter, Rockwell FactoryTalk);
• Proficiency in programming languages such as SQL, Python, or C#;
• Working knowledge in Unix scripting;
• Good understanding in application server, client application and database (i.e. Oracle);
• Independent and proactive yet a strong team player;
• Excellent spoken and written communication skills.

Desired Skill-set:

• Experience in Tibco (TIB / RV) in high technology manufacturing environment.

Responsibilities:

• Provide L2 and L3 support for production systems, focusing on monitoring, maintaining, and continuously improving the Manufacturing Execution System (MES);
• Ensure the proper operation of production lines concerning products, routes, operations, equipment, recipes, and lot movements;
• Analyze user requirements to perform MES modeling and configuration for changes in material flow;
• Participate in User Acceptance Testing (UAT) and System Integration Testing (SIT) to validate system performance and functionality;
• Offer both user and system support during pre-implementation and post-implementation phases to ensure a smooth transition and operation;
• Ensure that development tasks are completed on time, adhering to corporate policies and guidelines, with proper documentation;

About the job

The Intern is expected to support the day-to-day IT operations and ensure that Service Desk is operating in a timely manner and in line with agreed-on service levels.

Your assignment

Provide Business IT support to the store:

• Ensure that IT systems perform with high availability, performance, and security
• Oversee Service Desk Operations and Compliance

Day-to-day IT Operations (Core Responsibilities):

• Assess assigned severity levels on Service Desk and comply with agreed-on service levels
• Investigate and resolve issues posted on the Service Desk
• Support user enquiries on IT issues over the phone/email/remote assistance
• Develop quick Level 1 & 2 resolution processes for common issues
• Communicate with end-users regarding incident status
• Provide IT Support/Installation/Configuration for the company's PC end-users
• Provide troubleshooting on Computer Hardware/Software (including POS) and Network problems
• Arrange with Technicians for repairs/maintenance of Hardware
• Monitor software license compliance through physical checks and tools (Service Desk and SCCM).
• Coordinate on-site work with authorized vendors during rebuild, relocations or repairs.

Your profile

Motivation:

• Passionate about IT solutions and trends in the retail industry
• Strong sense of achievement in driving IT operational support

Knowledge:

• Currently pursuing a Diploma in IT Professional disciplines (Computer / Information Technology)

Capabilities:

• Resolve IT support issues and service requests in a structured and timely manner
• Excellent teamwork and establish good working relationship with users and service providers
• Customer service mind-set, self-starter, process improvement orientation
• A technical, logical thought process with strong communication skills and has a good command of English

Job Description

• Retail sales of aquarium products, ornamental fishes, corals and tanks.
• Handle customer's enquiries
• Shop livestock tank/display tank maintenance
• General housekeeping of retail shop
• Assist in ad hoc job task

Job Requirements

• Sales-driven and self-motivated.
• Knowledge of aquarium fishes and corals is an added advantage.
• Experience in the aquarium industry or as a personal passion is an added advantage.

Benefits

• Basic + Commission + Performance Incentive
• Meal(s)
• Excellent career growth opportunity

Location: On-site Client Office (Singapore)

This position requires you to be on-site, Monday - Friday

Salary: Up to 62000 SGD base + 10% performance bonus DOE & Geographic Location

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

About the Role:  

Applied Value Technologies is looking for a People Experiences - Sr Technical Support Specialist to join our Fulfillment team. In this role, you'll play a key part in supporting mission-critical applications for our internal customers, ensuring exceptional technical support, customer service, and timely issue resolution. As part of our Application Support organization, you'll need a versatile skill set to manage a broad range of applications within our client's Commerce Engineering products. We're seeking candidates who are passionate about technology, committed to outstanding customer service, and thrive in a fast-paced environment. Our clients, Fortune 100 technology companies, prioritize scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. 

About You:

• Familiar with end-to-end Customer/IT support processes 
• Adjusts easily to new or changing circumstances.
• A collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Focuses on achieving results that promote business success.
• Demonstrate proactive and professional communication skills with all stakeholders and partners
• Maintain a professional, adaptable, and respectful manner
• Provide high quality service to all users  

Responsibilities: 

• Handle and resolve complex customer issues that have been escalated from Level 1/Tier 1 support
• Utilize advanced troubleshooting techniques to diagnose and solve problems.
• Ensure issues are resolved within the agreed service level agreements (SLAs).
• Utilize Service Cloud analytics tools to identify trends, recurring issues, and areas for improvement in the triage process.
• Use Salesforce Service Cloud to track, manage, and resolve customer cases.
• Communicate effectively with IT and business stakeholders to improve on the ground engagement with cross-functional partners
• Maintain accurate and detailed case records, ensuring all interactions and solutions are documented
• Generate and analyze reports to identify trends and areas for improvement
• Provide exceptional customer service and ensure a high level of customer satisfaction.
• Follow up with customers to ensure their issues are fully resolved and gather feedback.
• Work closely with other departments, including Level 3 support, engineering, and product management, to resolve complex issues.
• Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution.
• Participate in regular team meetings and provide feedback on service improvements.
• Stay updated on the latest features and best practices of Salesforce Service Cloud.
• Suggest and implement process improvements to enhance efficiency and customer satisfaction.
• Participate in ongoing training and professional development opportunities.

Your Expertise:

• Bachelors in Information Technology, Business or a related field preferred
• 3-5 years of experience in application support, with a focus on cloud services, HCM recruiting and/or SaaS platforms
• 3+ years in a hands-on application production support role working on triage, troubleshooting, and coordination on HRIS / ATS systems
• Understanding of end-to-end HCM recruiting processes (Workday)
• Proficiency in using Service Cloud, CRM systems, and support ticketing systems
• Experience in other 3rd party CRM tools
• Understanding of cloud computing concepts and architectures and familiarity with APIs, integrations, and common web technologies.
• Knowledge of database management and querying.
• Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely.
• Experience operating with SLAs in a client-facing role in a production environment
• Ability to work effectively as part of a team and collaborate with other departments.
• Highly organized with the ability to manage multiple cases and tasks simultaneously.
• Ability to work in an onsite office setting 100% of the time
• Flexible to work on-call schedule on weekdays and occasionally on weekends

Preferred Qualifications: 

• Experience with case management, automation, and service analytics in Salesforce.
• Intermediate SQL skillset
• Strong familiarity with Workday HCM and Salesforce Service Cloud
• Experience with reporting and metrics
• Strong expertise with rules-based automation, process documentation, and ITSM best practices (ITIL)
• Salesforce Service Cloud Certification
• Workday HCM Certification

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited paid leave
• 100% employer - paid healthcare benefits (medical, dental vision)
• Sick leave accrual
• 100% paid parental leave - up to 16 weeks
• $1,200 Learning & development allowance (annually)
• $1,200 Health & Wellness allowance (annually)
• Employee referral program
• 401k match up to 4%
• 12 paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in Singapore and passing a complete background check.

Job Description

Job Responsibilities

• Provide day-to-day technical support to in-house company users (including regional offices)
• Manage servers, networks (LAN, WAN, VLANs and Wireless), computers, routers, switches, firewalls, CCTV, door access, software deployment, security updates and patches.
• Manage system and network security.
• Assist in IT requirements for onboarding and off-boarding of all employees.
• Provide professional recommendations for upgrades or modifications to IT systems.
• Manage IT inventory in store.
• Manage software license and domain renewals.
• Other ad-hoc duties as assigned from time to time.

Job Requirements

• Minimum Diploma in Computer Science / Information Technology or related field.
• Minimum 2 years of relevant working experience.
• Proficient in Microsoft Windows (10/11/Server), VMware vSphere.
• Technically inclined and hands-on, keen to pick up new technology and skillsets.
• Knowledge of the SAP B1 system is advantageous but not a must.
• Knowledge or past experience in IoT implementation would be advantageous but not a must.
• Able to communicate effectively.
• Good attention to detail and ability to multitask.
• Candidate with strong leadership skills, effective communication abilities, and relevant experience can be considered for the manager role.

Job Description:

The IT Business Partner (ITBP) will act as the Strategic Partner for all related CS matters and projects, e.g., SFDC sales cloud including PCube, ChatBot, VRA, Dashboards, as well as, serving proactively as a trusted advisor and the single point of contact for the Business, in particular CS.

You will provide operational leadership and execution on our customer post sales experience strategy whilst creating seamless omni-channel experiences to drive adoption from It CS solutions implemented. You will also support the establishment of Digital Analytics capability and lead digital analytics projects to deliver the organization’s business objectives, related to CS activities.

Job Responsibilities:

• Partner with business stakeholders, co-create technology-enabled business strategies to enhance the digital experience.
• Provide strategic input and transformation roadmap to corporate digital/IT strategy.
• Orchestrate respective stakeholders within IT to provide identified solutions and services.
• Responsible for story writing, defining customer journeys, digital analytics and business value including recommendations to challenge status quo to deliver business value such as drive conversion, top line revenue, user experience, measurement and tracking of business value (KPIs, ROI).
• Take lead in owning, defining, and tracking value cases for IT CS investments.
• Understand and analyze business requirements, identify gaps and opportunities, and create a strategy that aligns with the business objectives and benefits.
• Design effective solutions that meet the business requirements.
• Critically assessing digital initiatives (and business applications) and defining, documenting, modifying, recommending processes and process changes to support the delivery of the enhanced technology driven digital channel experience.
• On a day-to-day basis the role has overall responsibility for driving business analysis and requirement-gathering workshops during all phases off our projects.

Job Requirement:

• Business Degree in Technology with 3-5 years of IT Business Partnership.
• Minimum 3 years professional experience in related field with a broad range of exposure to various technical environments digitalization and business segments.
• Experience in post-sales best practices.
• Hands on experience working as a Business Analyst and Project Manager in CRM projects; passion for digital customer channels and analytics.
• Good understanding on IT standards and CRM best practices.
• Excellent communication skills and presentation skills including the ability to influence business teams.
• Work independently, takes ownership of problems within own area of knowledge and accountable for the quality of own work.
• Highly motivated in problem-solving with strong investigative skills.
• Ability to manage and work on multiple projects simultaneously.
• Knowledge of Project Management Processes.
• Comfortable with public speaking and presentation to senior management- level audiences.

Job Description

• Retail sales of aquarium products, ornamental fishes, corals and tanks.
• Handle customer's enquiries
• Shop livestock tank/display tank maintenance
• General housekeeping of retail shop
• Assist in ad hoc job task

Job Requirements

• Sales-driven and self-motivated.
• Knowledge of aquarium fishes and corals is an added advantage.
• Experience in the aquarium industry or as a personal passion is an added advantage.

Benefits

• Basic + Commission + Performance Incentive
• Meal(s)
• Excellent career growth opportunity

Sciente Group, founded in 2007, is a multi-award winning, ISO9001, DPTM & Great Place To Work certified, technology focused organisation with business interest in Singapore (HQ), USA, Malaysia, Philippines and India.

We are partner of Databricks, Dataiku, Snowflake, AWS, Salesforce.

We help our clients in Intelligentisation with our value innovation by fusion of Business Technology Consulting, Talent and Data Transformation expertise.

As a part of our growth strategy, we are expanding our client facing tech recruitment consulting team.

Our mission: Delighted clients & community.

Our employee value propositions are: Learning & Development, Career Growth and Sincere & Approachable leaders with a heart. Therefore we promise a stable and a long-term career progression for you.

What is expected from this role to start with?

This is an on-site Singapore-based individual contribution role that will own-up the Technology Recruitment/IT talent search for the projects within existing named client accounts of the incumbent. Primarily, the focus is on account management & fulfilment of technology talent acquisition services to meet our clients' project requirements.

• Adopt a consultative approach, we aim to act as coaches and talent advisors for clients and IT candidates.
• Take the ownership of a new or an existing named client account, prepare an account plan and build relationships to grow the portfolio of services.
• Comprehend our clients' profiles, their project environments, roles, responsibilities, required skill sets, and expectations.
• Collaborate to clarify job descriptions and ensure a common understanding.
• Creatively source and engage potential IT professionals through various channels.
• When required, work with internal recruitment consultants, based in India, to fulfil the requirements.
• Guide and advise potential candidates, consultatively understand their technology skills, capabilities, and aspirations.
• Evaluate candidates based on evidences of their overall skills, experience, and motivation aligned with the job description.
• Present a concise profile summary of shortlisted candidates to clients.
• Facilitate the interview process for clients and candidates, ensuring delightful engagements.
• Effectively manage critical moment of truths and pre-closures with delightful experience for candidates.
• Adhere diligently to Sciente's internal processes and submit daily/weekly reports in a timely manner.
• Our objective is to support candidates in crossing the finish line and seamlessly joining our client projects.
• Engage selected candidates effectively for successful onboarding and completion of the crucial first three months.
• That's the expectation from this role.

Who shall fit-in the best for this role?

Incumbent must have at least 5 years of total experience in full life cycle talent acquisition/ recruitment of active and passive IT professionals and in client account management.

• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Client account management for tech recruitment (270 degree) or 360 tech recruitment experience is mandatory for this role.
• Essential soft-skills include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Demonstrated ability to strategically source and judiciously screen candidates to pinpoint the ideal fit for our clients.
• Successful track-record in account management to service clients with desired speed and accuracy is a must.
• Proficiency in engaging with potential talents, adopting a consultative approach to understand their career aspirations, and aligning candidates' ambitions with our clients' project offerings.
• Independently contributing to the entire candidate journey, from sourcing to onboarding and seamless client interaction are key aspects of the role.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals.
• A fervor for delivering results to grow portfolio of services to clients, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

What is the growth potential of this role?

• Next potential next levels of growth are Managing Consultant/Customer Success Manager and Consulting Manager for a portfolio of clients/industry sector.

To know why you should join us, please visit https://www.scienteinternational.com/about-us/join-us/

Our office location: Changi Business Park, near Expo MRT.

Should you be interested in this opportunity, please send your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified.

EA Licence No. 07C5639

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities includes:

•Continuous transformation of the network infrastructure to enhance availability and automation

•Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards

•Create technical solutions for complex requirements

•Run large-scale network operations, including strong service management knowledge in a multi-vendor environment

•Have Level 2 and preferably L3 experience in various networking technologies including

oSDWAN (Cisco Viptela, Versa, etc

oWireless (Aruba)

oVoice, Contact centre and Collaboration

oLAN (Cisco and Aruba)

oNAC (ISE and Clearpass)

oAutomation experience (Ansible or Python)

•Possess relevant knowledge and experience in cloud technologies

•Track, POC and plan technology refresh

•Deliver large-scale IT projects on time, within budget and of satisfactory quality

•Manage outsourced vendor(s) and internal team including various Service Delivery meetings

•Lead and coordinate incident resolution across different vendors

•Ability to work in a team with 24*7 support

Requirements:

•Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:

oSecurity,

oNetwork Automation

•Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred

•Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure

•Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment

•Excellent communication & interpersonal skills

•Effective consulting and communication skills

•Demonstrated industry awareness

Contract Duration: Till 29 April 2025

JOB DESCRIPTION:

• Manage the project official social media on a daily-basis, and elevate evergreen contents based on team missions, handle strategies, and OKRs.
• Partner with various product marketing teams across regions to help develop programs that deliver intended business results.
• Engage and lead social media agencies to build effective social media campaigns for key products and campaigns targeted at users and creators, with clear strategy to deliver optimal creativity and innovation.
• Track and quantify social impact on social media business goals.
• Track social media performance indicators to monitor the health of the brand across the social landscape in Japan.
• Work closely with global/regional social/PR/policy teams as part of a Global Rapid Response Team to put in place round-the-clock social listening/monitoring workflows and processes, proactive and reactive escalation and management of user sentiment across social platforms.

Requirements:

• 5 years experience in handling social media projects
• Experiece working in large organization and in fast pace environment
• Experience in developing programs and strategy for social media

Job Description

• Retail sales of aquarium products, ornamental fishes, corals and tanks.
• Handle customer's enquiries
• Shop livestock tank/display tank maintenance
• General housekeeping of retail shop
• Assist in ad hoc job task

Job Requirements

• Sales-driven and self-motivated.
• Knowledge of aquarium fishes and corals is an added advantage.
• Experience in the aquarium industry or as a personal passion is an added advantage.

Benefits

• Basic + Commission + Performance Incentive
• Meal(s)
• Excellent career growth opportunity