Total 20,237 Others/Any it technician job vacancies in Singapore

We are looking for an IT Executive to manage, support, secure, and optimize endpoint devices and applications for our diverse clients. This role requires expertise in endpoint management technologies, application management, troubleshooting skills, and a collaborative work style.

• Working Hours: Mon-Fri, 9am-6pm
• Working Location: Central
• Salary: Up to $5,500 + AWS + VB
• Job Type: Perm role

Responsibilities

• Deploy, configure, and maintain desktops, laptops, mobile devices, and IoT devices.
• Ensure endpoints are updated with the latest patches and security updates.
• Maintain and optimize application performance and security.
• Implement endpoint and application security measures.
• Develop and implement scripts to automate deployment, updates, monitoring, and troubleshooting.
• Provide Tier 2 support for endpoint devices, applications, and connectivity issues.
• Create user guides and conduct training sessions.
• Manage vendor relationships and maintain an inventory of IT assets.

Requirements

• Min diploma in IT, Computer Science, or a related field.
• 3+ years of experience in endpoint and application management.
• Proficiency in tools like JumpCloud, Clonezilla, Google Workspace, Office 365, and automation tools such as Ansible.
• Expertise in Windows, macOS, and Linux operating systems.
• Proficiency in scripting languages.
• Relevant certifications preferred (e.g., Google Workspace Administrator, MCSE, ITIL).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Incident Manager (IT Incident, Problem Management/ Central/ Attractive Bonus)

• Location: Central Area

• 5 Days work week

• Permanent Role

• Salary (commensurates with experience) + Attractive Bonus & Benefits

Responsibility:

• Lead the response to major incidents by coordinating across IT teams and ensuring timely resolution. Act as the central point of contact during high-impact incidents.
• Oversee the incident lifecycle, from identification and logging to resolution and closure, ensuring adherence to defined processes and standards.
• Analyze incident trends to identify recurring issues.
• Conduct post-incident reviews to analyze the effectiveness of the response, document lessons learned, and identify areas for improvement
• Escalate cases where process breakdowns cause delays or result in breaches of Service Level Agreements (SLAs).
• Lead or support root cause analysis (RCA) efforts to determine the underlying causes of incidents and problems. Ensure that appropriate corrective actions are taken.
• Track and ensure the timely resolution of problem tickets.
• Analyze and register problem tickets to identify and address issues.
• Monitor and report on all Key Performance Indicators (KPIs) related to Incident and Problem Management.

Requirement:

• Min 5 years of experience in IT Incident, Change, and Problem Management or a similar role.
• Degree in computer science/ Computer Engineering or related certifications.
• Strong understanding of ITIL processes and best practices for incident and problem management.
• Relevant certifications (e.g., ITIL v3/v4 certification, ITIL Expert, or equivalent) are highly preferred.
• Excellent communication, and problem-solving abilities.
• Experience with ITSM tools and technologies, such as ServiceNow and JIRA.

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948

Title: End user support specialist

Singapore, central

Perm

• Provide DevOps-level support for MobileIron, Intune, Remote Access, and other end-user platforms.
• Support Windows 11/Intune environments.
• Manage incidents, outages, and problem resolution for critical services.
• Collaborate with Tier 1 and Tier 2 Service Desks, vendors, and engineering teams for escalated issues.
• Oversee access management, compliance, and governance for service platforms.
• Coordinate disaster recovery events and service improvement plans.
• Troubleshoot and resolve Intune-related issues, including device compliance and connectivity.
• Perform patching, autopilot updates, and driver/firmware servicing.
• Support over 150,000 mobile endpoints and drive transitions to future platforms.

Requirements:

• 1- 5 years Strong experience with Microsoft Intune, mobile device management, and troubleshooting.
• Knowledge of Windows, iOS, and Android operating systems.
• Proficiency in PowerShell scripting and Intune Graph API is a plus.
• Excellent communication, collaboration, and problem-solving skills.
• ITIL/DevOps experience and relevant certifications are advantageous

(EA:20C0196)

R22108971

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Founded in 2019 by tech and education entrepreneur Dr. Serg Bell, Constructor Group is a global institution dedicated to revolutionizing education and driving innovation in Machine Intelligence, Quantum Technology, Intelligent Materials, Hybrid Reality, and Life Engineering. Our ecosystem includes Constructor Knowledge, offering education tools and services worldwide; Constructor Technology, a software company delivering advanced tech solutions; and Constructor Capital, providing early-stage funding for science, technology, and digital transformation projects. Backed by a diverse network of academic partners, business leaders, and Nobel laureates, Constructor Group is redefining education and technology for the future.

Key Responsibilities:

• Provide technical support for local hardware, software, and network issues.
• Troubleshoot and resolve user issues related to computers, printers, and other IT systems.
• Manage and respond to support tickets using a ticketing system.
• Install, configure, and maintain IT equipment and software.
• Ensure timely resolution of issues and maintain documentation of processes and solutions.

Qualifications:

• At least 3 years of work experience in similar role
• Familiarity with support ticketing systems.
• Strong problem-solving skills and the ability to work independently.
• Knowledge of operating systems (Windows, macOS, Linux).
• Basic networking knowledge (Wi-Fi, routers, switches).
• Strong communication skills and a customer-oriented approach.

Working Hours: Monday to Thursday (8.30am – 5.45pm), Friday (8.30am – 5.15pm) [Hybrid Working Arrangement]

Location: West

Employment Type: Contract

Department: IT/Project Management

Job Overview:

We are seeking an experienced IT Project Manager to lead the planning, implementation, and successful delivery of SaaS-based solutions and system integration projects. You will be responsible for driving end-to-end project delivery, managing stakeholders, and ensuring all deliverables are met on time, within scope, and budget.

Key Responsibilities:

• Lead IT Projects: Manage and oversee the full project lifecycle for SaaS and system implementations, from project initiation through to completion.
• SaaS Platform Integration: Ensure the successful deployment and integration of SaaS platforms into existing infrastructure while aligning with business needs.
• Cross-functional Collaboration: Work closely with internal teams (development, operations, IT) and external vendors to coordinate project resources and align project goals.
• Stakeholder Management: Engage with business stakeholders to gather requirements, provide updates, and manage expectations throughout the project.
• Develop Project Plans: Define project scope, objectives, deliverables, and timelines while coordinating tasks, resources, and risk mitigation strategies.
• Budget and Resource Management: Monitor project budgets and allocate resources effectively to ensure projects stay on track.
• Risk Management: Identify potential risks, issues, and roadblocks, and proactively develop solutions to mitigate these risks.
• Vendor and SaaS Management: Manage relationships with SaaS providers and external vendors, ensuring service levels and deliverables are met.
• Agile & Waterfall Methodologies: Employ the appropriate project management methodologies based on the project requirements, whether Agile, Waterfall, or hybrid approaches.
• Documentation: Create and maintain comprehensive project documentation, including timelines, risk assessments, and post-implementation reports.

Requirements:

• Bachelor’s degree in information technology, computer science, or a related field.
• Minimum 5 years of experience in IT Project Management with a focus on SaaS and system implementations.
• Proven experience managing end-to-end SaaS integrations and system migrations.
• Strong knowledge of cloud platforms and SaaS solutions (e.g., AWS, Azure, Salesforce, Microsoft 365).
• Familiarity with Agile and Waterfall project management methodologies.
• Excellent understanding of IT infrastructure and system architecture.
• Demonstrated experience in budgeting, resource allocation, and managing multiple projects simultaneously.
• Strong communication and stakeholder management skills.
• Project management certifications (PMP, PRINCE2, or Scrum Master) are a plus.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Project Manager (AMK)

Occupation

INFORMATION TECHNOLOGY PROJECT MANAGER

Job Description & Requirements

Job description

• Manage the Project Cost, Schedule and Resources.
• Manage and provide updates to customers and stakeholders.
• Ensure the project is delivered on time, within budget, and meet customer expectations.
• Manage project team and work closely with the Technical Manager.

Skill

• Minimum Educational Qualification (& discipline): Diploma or Degree in IT or Engineering Field
• Preferred with at least 2 years of project management experience
• Good people management skill
• Project Management Professional (PMP) or equivalent qualification is an added advantage.
• Singaporean only

Maestro HR

damien lee tian hong

R1106726

16C8462

System Maintenance Manager (AMK)

Occupation

SYSTEMS MANAGER

Job Description & Requirements

We are looking for a Maintenance Manager to manage a team of support engineers (both local and offshore) for System Maintenance to support Govt Project.

Office at AMK.

CAT 2 Security Clearance.

Responsibilities:

Maintenance & System Activities:

• Ensure preventive and corrective maintenance activities are performed promptly in good quality
• Providing support to Customers for any System security review and audit activities
• Review and refine SOPs in place in incident Management:
• Ensure 24/7 Service Level Agreement (SLA) is met as the system is a mission-critical Ops system
• Maintaining a log of all support cases, the time to resolve them, and the solutions. For problems that require third-party contractors for troubleshooting and rectification, Project Manager shall follow through with the third-party contractors.
• Provide Incident Reports with root cause analysis and resolution details.

Change Request:

• Manage Change Requests and implementation of Change Request. Note that urgent CRs may need to be assessed and communicated with customers with a short turnaround time.

Project Management:

• Provide monthly reports on time and conduct regular meetings with customers for updates

Requirement:

• Degree in Computer Science or IT-related disciplines.
• Minimally 3-5 Year of experience as an IT System Maintenance Manager.
• Preferably with experience managing large-scale IT enterprise projects (>15M$).
• Possess good analytical skills and ability to communicate with customers at all levels. Ability to write and present to customers at all levels
• 5 day week at AMK

Maestro HR

damien lee tian hong

R1106726

16C8462

Service Technician (Cleaning Machines and Products Supplier)

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Salary: $2000 - $3800 ( depend of experience)
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Requirements:

• Minimum Professional Certificate or NiTEC in Electrical & Electronic Engineering / Electrical Engineering
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful.
• Understand engineering drawing and schematic layout are essential
• Possess Class 3 driving license

Job Description:

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Where there is no outdoor repair, you are required to work within the Company workshop

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Laboratory Technician to be part of their Labortory Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Laboratory Technician:

• Assist in routine lab tasks such as paint preparation, panel setup, and airless spray applications.
• Conduct sampling, testing, and analysis for paint products.
• Support chemists in development projects, including managing stock levels for panels, raw materials, and lab supplies.
• Participate in trial applications and inspections outside the lab under supervision.
• Handle non-chemical waste disposal and maintain a safe work environment by following ISO, safety, and environmental standards.
• Communicate progress or delays effectively with the line manager.
• Ensure workplace safety, especially in handling chemicals, and follow preventive measures to reduce risks.

Requirements:

• Diploma in related field
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Working Days: Monday to Friday

Working Hours: 8:00am to 5:00pm

Salary: $2200 - $2500 (Junior,1 year experience) // $2,600 – $3,000 (Senior, 2-3 years experience)

Other benefits: Incentive, AL, Yearly increment, Yearly bonus etc.

Address: (Gul Circle)

Company background:

A leading Singapore-based Agrochemicals (Pesticide & Fertilizer) Manufacturing & Trading Company.

Job Scope:

• Testing of different materials purchased by company for production of pesticide & their packing as per set specifications.
• Documentation of testing and their findings in according to ISO system and reporting of results to supervisor/ seniorResults shall be traceable to raw data
• All results shall be recorded in print format as well as Soft files
• Calibration of lab equipment's on periodic basis and maintain records of such activitiesMaintain Internal calibration record for HPLC, GC, UV, pH Meter etc.
• Train new staff on calibration of different equipment
• Record of stock of glassware, chemical, solvent, reference standard and other relevant consumables for smooth operation of laboratory activitiesEnsure all stocks are updated on last working day of every month
  Generate report and discuss for requirements to keep minimum inventory for different materials including chemicals, glassware, reference standards
• Co-ordination with production/ warehouse for smooth operation at production floorEnsure activates in lab shall be as per work allocation based on WOSU
• Ensure reports are shared with production promptly
• Inform any anomalies to production supervisor/ senior for immediate corrective action
• Ensure all test methods/standards used in lab are validated or supported by some valid reference, if any deviations observed make a not and take corrective action and ensure such deviations do not repeat in futureReport deviation to superior and take corrective action as per discussion, make record of deviations in NCR and record Corrective actions in CAR forms
• Use only reference standard with traceability to A- Standards and maintain a minimum quantity of reference standardTesting of technical material to create secondary standard and maintain record of such activity
• Ensure all secondary standards are traceable to A-Standards
• Ensure all A-Standards should have COA through out there shelf life, maintain record of A-Standard consumption
• Co-ordinate with outside labs for smooth functioning of production and day to day operations as per requirement
• Training of new staff and help them familiarize with company policies and proceduresIdentify short comings or training need of new staff from day to day work practice
• Communicate training needs with Manager/ Senior
• Decide on training schedule and source of training internal or external with Manager/ Senior
• Report your daily work and problems faced, to your supervisor/ senior for quick and long term solution
• Operation of WWT plant and testing of waste water samples as and when requirement arise

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Our client is a leading semiconductor manufacturer and they are hiring for an assembly technician.

Responsibilities:

• Uses standard work orders, schematics, wiring diagrams, parts lists, and both written and verbal instructions to assemble, repair, and test electrical, electro-mechanical, vacuum, and pneumatic assemblies and components.
• Conducts electro-mechanical assembly tasks, including troubleshooting and repairs.
• Identifies and rectifies errors.

Talent:

• No experience required

To apply online please use the 'apply' function.
(EA: 94C3609/ R1982617)

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Laboratory Technician to be part of their Labortory Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Laboratory Technician:

• Assist in routine lab tasks such as paint preparation, panel setup, and airless spray applications.
• Conduct sampling, testing, and analysis for paint products.
• Support chemists in development projects, including managing stock levels for panels, raw materials, and lab supplies.
• Participate in trial applications and inspections outside the lab under supervision.
• Handle non-chemical waste disposal and maintain a safe work environment by following ISO, safety, and environmental standards.
• Communicate progress or delays effectively with the line manager.
• Ensure workplace safety, especially in handling chemicals, and follow preventive measures to reduce risks.

Requirements:

• Diploma in related field
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Scope:

• Will be helping out with cleaning and sterilisation of instruments
• Packing of sterilized instruments
• Will be required to carry heavy loads - max 11-12kg

Requirements:

• Min GCE N/O/A Levels or Diploma in any fields
• No prior experience required as on job training provided

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

• Salary up to SGD$3,000 Basic + Fixed AWS + Variable Bonuses

• Highly Reputable company

• Working location: West, Company transport pickup provided

• Monday to Friday, office hours

Responsibilities:

• To perform troubleshooting on various electrical circuitry
• Assist Service Manager to manage the service department

Repairing electronic vehicles/ Hydraulic system/ lithium batteries

Requirement:

• Experience in troubleshooting various electrical parts or AC & DC motors, lead acid &lithium batteries, electrical control circuits.
• Able to read Electrical Diagram
• Proficient in Chinese to liaise with Chinese speaking counterparts

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

[email protected]

PLEASE DO NOT CALL IN, JUST SEND IN YOUR APPLICATION AND WE WILL CONTACT YOU IF SHORTLISTED

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02c4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Tel: 6950 9757

Our client is a well-established MNC, market leader in the Pharmaceuticals industry. They are looking for an E&I Technician to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities:

• Responsible for E&I technical advice and service such as installation and repair services.

• Manage standard technical problems on the production lines in operation.

• Responsbible for troubleshooting electrical devices issues.

Requirements:

• Minimum ITE in Electrical Engineering or other relevant field of studies
• Minimum 1 -2 years of working experience in the relevant industries (eg. Pharmaceutical, Chemical, F&B Manufacturing etc)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Responsibilities:

• Perform production activities such as raw or intermediate material receiving, staging, material movement, dispensing, sampling, filter inspection, material charging, offloading, drum packing, milling operations, housekeeping as per SOP.

• Ensure proper communication and handling over of shift duties

Requirements:

• Minimum GCE N / 'O' level/ NITEC/ Diploma in related field
• Good interpersonal and communication skills.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Position: Senior Lab Technician
• Working Days: Monday to Friday
• Working Hours: 8:00am to 5:00pm
• Salary: $2,800 – $3,100 + Allowances
• Other benefits: Incentive, AL, Yearly increment, Yearly bonus etc.
• Address: Gul Cres (Gul Circle)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Company background:

A leading Singapore-based Agrochemicals (Pesticide & Fertilizer) Manufacturing & Trading Company.

Job Scope:

• Testing of different materials purchased by company for production of pesticide & their packing as per set specifications.
• Documentation of testing and their findings in according to ISO system and reporting of results to supervisor/ seniorResults shall be traceable to raw data
  All results shall be recorded in print format as well as Soft files
  
• Calibration of lab equipment's on periodic basis and maintain records of such activitiesMaintain Internal calibration record for HPLC, GC, UV, pH Meter etc.
  Train new staff on calibration of different equipment
  
• Record of stock of glassware, chemical, solvent, reference standard and other relevant consumables for smooth operation of laboratory activitiesEnsure all stocks are updated on last working day of every month
  Generate report and discuss for requirements to keep minimum inventory for different materials including chemicals, glassware, reference standards
  
• Co-ordination with production/ warehouse for smooth operation at production floorEnsure activates in lab shall be as per work allocation based on WOSU
  Ensure reports are shared with production promptly
  
• Inform any anomalies to production supervisor/ senior for immediate corrective action
• Ensure all test methods/standards used in lab are validated or supported by some valid reference, if any deviations observed make a not and take corrective action and ensure such deviations do not repeat in futureReport deviation to superior and take corrective action as per discussion, make record of deviations in NCR and record Corrective actions in CAR forms
  
• Use only reference standard with traceability to A- Standards and maintain a minimum quantity of reference standardTesting of technical material to create secondary standard and maintain record of such activity
  Ensure all secondary standards are traceable to A-Standards
  Ensure all A-Standards should have COA through out there shelf life, maintain record of A-Standard consumption
  
• Co-ordinate with outside labs for smooth functioning of production and day to day operations as per requirement
• Training of new staff and help them familiarize with company policies and proceduresIdentify short comings or training need of new staff from day to day work practice
  Communicate training needs with Manager/ Senior
  Decide on training schedule and source of training internal or external with Manager/ Senior
  
• Report your daily work and problems faced, to your supervisor/ senior for quick and long term solution
• Operation of WWT plant and testing of waste water samples as and when requirement arise

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced IT Audit Manager to join us!

A senior position may be offered, subject to the candidate's years of experience and performance in the interview assessment.

A brief summary of your job responsibility:

• Develop and customise audit programmes/security audit checklists to assess the design and operating effectiveness of internal controls in mitigating IT risks.
• Lead, plan, develop and conduct annual policy compliance and process audits, and technical audits on critical systems and infrastructure.
• Manage agency interactions, including briefings, conduct of audit fieldwork, management responses, and follow-up actions to ensure on-time and on-target execution of audit plans.
• Review audit findings and assess agencies’ and Whole-of-Government overall state of ICT governance and risks.
• Formulate mitigation plans to improve the state of overall ICT governance.
• Work with multiple agencies at the working and management levels to assess the current situation and identify recommendations to address the gaps.
• Monitor and validate audit findings to ensure control remediation is effective and root causes have been addressed.
• Plan, source, and actively manage outsourced augmentation of internal capability, to deliver the committed deliverables.
• Perform ICT&SS audits of Government agencies determined by the Audit and Compliance Division of GovTech;
• Perform In-depth audit of Government agencies’ ICT&SS processes/applications/supporting infrastructure and systems
• Perform follow-up audit (FUPA) of past audit findings of Government agencies determined by ACD; import audit findings into the central repository.
• Perform any other related services which may be required by IA to carry out the ICT&SS audit.

To succeed in this role, you will ideally have:

• With at least 6 years of working experience with a solid record in IT Audit
• Prior experiences in leading an end-to-end IT Audit.
• Strong security background (understanding risk assessment, legal & regulatory requirements, threats, vulnerabilities, security policies etc.)
• Experience in performing audits for compliance with COBIT framework and ITIL practices.
• Familiarity with IM8 or equivalent ICT policies is plus
• Performed security assessments benchmarked against common security standards such as NIST 800-53 or ISO 27001
• Prior experience in Application Development and Cloud are preferred but not mandatory
• Good communication & interpersonal skills.
• Excellent stakeholder management, influencing & planning skills.
• Possess CISSP/CISA/CISM, or other relevant cybersecurity qualification.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• We promote a learning culture and encourage you to grow and learn.

• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.

Requirement

• Diploma/Bachelor's Degree in Computer Science, Information systems, or related field.
• At least 1 year of relevant experience
• Skills on Active directory account management
• Preferably have some experience in any admin work and or understand common IT terminology related to accounts like VPN, token, account lock out, account disabled.
• Prior experience in account admin or staff onboarding / off boarding is useful.
• Careful and meticulous working style

Responsibilities

• Create, modify, and delete user accounts and access rights across various systems and applications.
• Ensure proper user onboarding and offboarding processes.
• Manage password resets, unlock accounts, and troubleshoot login issues.
• Manage role-based access control (RBAC) and ensure users have appropriate permissions based on their roles.
• Review and update access permissions periodically to ensure compliance with organizational policies.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

The contracted staff shall manage the operation and support (including enhancements) for various specific HR domain process areas (examples of standard organisation areas like Recruitment, Benefits Management etc ):

The contracted staff shall be responsible for the following:

a. The Supplier shall monitor the status of CRs from requirement initiation to implementation and works with various parties to address issues impending the progress of the CR. They shall oversee and provide inputs for requirement gathering (including managing authorization, workflow, interface, enterprise architecture, and user experience requirements according to the governance set by Authority), evaluate requirements, review of CR effort, assess impact and design solutions proposed by system vendors to ensure that they are optimally designed and scalable. They shall facilitate users in CR testing and ensure testing is complete and comprehensive, such as User Acceptance Test (UAT), integration testing (for interfaces and web services), regression testing, and Common Operating Environment (COE) testing. They shall facilitate HR systems training for users.

a. The Supplier shall support changes in cost or schedule for CRs and seek the necessary approval from Authority. Liaise with Security Vulnerability Assessment (SVA) team and monitor the activities to ensure CR are implemented within agreed implementation timeline.

a. The Supplier shall monitor the progress of outstanding tasks (Service Request, System Incident Report) to be completed by the e-HR Maintenance Vendor, other HR systems vendors, or users; ensure timely and complete resolution of such tasks, deliverables to conform to the standards and control defined for the programme; identify and manage risk and mitigation strategies; identify, analyse and ensure resolution of issues; manage change control; track and escalate risks and issues to DSTA Project Manager (PM) and Ops Manager; plan project with HR systems maintenance team, OSIT teams, etc. The Supplier shall support data verifications and occasionally rectification tasks and other support tasks during system fixes where required.

a. The Supplier shall liaise with Authority-appointed teams such as SVA, Enterprise Architecture Integration (EAI), MSD, etc to monitor the activities and seek relevant approval to ensure HR system CRs are implemented within agreed implementation timeline.

a. The Supplier shall coordinate and perform secretariat role for meetings with different stakeholders and internal meetings, and ensure the meeting minutes are disseminated

within three (3) working days from the date of meeting. Prepare progress reporting to Ops Manager, management and to various forums, prepare for presentations for meetings when required.

a. The Supplier shall seek Ops Manager’s approval for funding of system changes/CRs (including subsequent changes to CRs), completion of milestone, etc. When required, the Supplier shall assist with the preparation of Approval of Expenditure (AOE) and support the approval process. When requested, the Supplier shall assist Authority to gather information for the consolidation and submission of Performance Management Report (PMR)/Post Implementation Review (PIR).

a. Provide analysis and consultation services to address operational issues, data issues, audit related activities, and system migration challenges. This includes supporting user’s queries, assisting users to create report variants, and supporting urgent data profiling and extractions.

a. The Supplier shall review and propose changes to the documentation where necessary. Examples of documentation:

a. Requirement specifications

ii. Functional Design (FD) specifications

iii. Business Process Design

iv. Configuration Note

v. Technical Design (TD)

vi. Test Packages

vii. HR Reference Models

viii. Enterprise Architecture Artefacts

ix. Data Patching Impact Assessment Documentation (if any)

x. Training Materials

i. The Supplier shall ensure that official documentations are archived in Authority’s Repository System for Knowledge Management.

j. To liaise with users, the Authority and the Authority appointed personnel (where applicable) to come out with business scenarios for the respective e-HR process areas for inclusion into HR training materials.

k. The process areas to be supported are categorised as follows in table below. The Supplier shall support other projects (e.g. Next Generation e-HR, OneNS, MINDEF/SAF Recruitment Portal, One Talent Gateway) integrated with the respective process areas and assist in business process re-engineering, gap-fit analysis, or investigation of issues (such as system defects and data desynchronization) resulting from it.

Pre-requisite for SAP Consultant (Functional Management) HR Business Process Management Support

Education Qualification

· The candidate(s) should possess at least a Degree in Computer Science, Information System, Science, Engineering or Equivalent.

Required Competencies

· Good knowledge of information technology, especially in the areas of SAP HCM ERP.

· With SAP HCM ERP knowledge is preferred.

· Good planning and coordination skills.

· Strong writing, verbal communication and presentation skills.

· Good team player, responsible and conscientious.

· Resourceful, independent, responsive and pro-active.

· Proficiency in Office productivities suites such as Microsoft Office.

· Proficiency in ARIS tool is advantageous.

· Good understanding of the data design in SAP HCM is preferred.

· Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.

a.

Required Working Experience

· At least 4 years of working experience in information technology of which at least 2 years of working experience in SAP ERP.

· Experience in SAP HCM ERP is preferred.

· Experience in SG Government HCM projects is preferred.

Security Clearance Requirement

· The candidate is required to be a Singaporean and he/she will be subject to security clearance before commencement of service.

· Experienced Delivery & Service Management Lead with demonstrated experience in managing the full stack of delivery (design, build, test & deploy)

· Experience in Health IT Application Support/Maintenance or Development environment

· Strong knowledge in Liferay, PEGA and AWS (with certification is preferred)

· Scrum Master Certification

· Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk.

· Oversees the planning, execution, and end to end implementation/delivery across design, build, test and deploy phases

· Coordinates with cross-functional teams, ensuring adherence to timelines, managing risks, facilitating communication among stakeholders, and conducting post-release reviews to improve future processes.

· Manages onshore, offshore delivery teams.

· Fully responsible and accountable for ensuring the smooth and stable delivery of critical healthcare systems.

· Provides guidance to stream leads in identifying, troubleshooting, and resolving technical issues related to applications.

· Coordinates timely response for new service requests and planning for their delivery.

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Key Skills:

• Excellent written and oral communications

• Organized and methodical

• Strong analytical skills

• Identify and recommend process improvements to improve efficiency and effectiveness

• Ability to derive actionable outcomes from data

Job Objectives

IT Operations Service Support Analyst for IT Infrastructure Platform Services department's Business Units key focus on Resource management, HC / FTE budgeting, seating and space management, audit/compliance support and resource related reporting.

Key Responsibilities

· Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access

· Work closely with hiring/line managers to manage the on boarding and off boarding of staff

· Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.

· Other improvements and automation initiatives to improve existing process and functions.

· PPM management and reporting

· Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension

· Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.

· Support other operational resources managing Reporting & Analytics deliverables.

· Manage and support floor logistics.

· Maintain seating plans for GIPS occupied floors.

· End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments

· Ensure process documents are organized, updated and maintained on sharepoints or shared folders

· Support with transformation initiatives when required.

· Support employee engagement initiatives, eg. training and special projects/assignments

Key Requirements (Must Have)

• Proficient in Microsoft Excel with VLOOKUP and running macros
• Familiarity with vendor and invoice management processes
• Proficient in using PowerPoint for creating presentations and reports
• Independent, proactive and self-starter with excellent interpersonal and communication skills.
• Strong analytical and good problem solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Strong written and oral communication skills
• Organized, methodical and detailed
• Able to multitask and handle multiple priorities
• Able to work independently and in a team
• Dedicated and hardworking with high degree of accountability and integrity
• Good follow up in tracking updates from various parties for closure on a week to week basis.
• Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.
• Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.
• Responsible and takes pride in meeting deadlines.

Desired Skills: (Good to have)

• Experience working on SharePoint Page Design and SharePoint Workflow creation
• Experience creating reports using data dumps/extracts from SharePoint
• Previous work experience in on boarding and off boarding
• Previous work experience in audit, risk and compliance work.

i. The Supplier shall deliver the following scope of work and also work with Authority on managing new initiatives where applicable. This covers both e-HR production and non-production environments as well as the SAP and non-SAP landscapes.

i. Log and Account Review - The Supplier shall conduct log review (covering Applications, Databases, and Operating Systems) and account review (covering SAP and non-SAP servers) as stated in Sub-Clauses 11.5.4 to 11.5.6, Annex A of the FA. The Supplier shall consolidate all log and account reviews, prepare the review reports (including clarifications and follow-up actions), and submit to Authority within Authority’s stipulated timeline. The Supplier shall support activities related to log and account/access rights review and management, such as configuration of log events and maintenance of documentation to ensure accuracy and completeness.

i. Vulnerability and Security Patch Management - The Supplier shall monitor, mitigate, and remediate security vulnerabilities as stated in Sub-Clause 11.5.7, Annex A of the FA. The Supplier shall also support Annual Vulnerability Assessment when requested by Authority.

i. Backup Management - The Supplier shall work with the relevant System Administrators to ensure backup configurations are in compliance with the retention period stipulated in policies, and that annual recovery tests are conducted. The Supplier shall constantly track the backup status for SAP and non-SAP servers, and update the SOP if there is any change in the backup configurations. For any backup failure, the Supplier shall provide timely update to DSTA PM and Ops Manager. The Supplier shall liaise with the relevant parties to resolve the issues and verify that all rectifications are satisfactorily performed. The Supplier shall prepare the backup report (including clarifications and follow-up actions), and submit to Authority on a monthly basis.

i. Technical Change / Service Request (CR/SR) Management - The Supplier shall keep track of the technical CR/SR that are raised, being implemented and ensure proper closure, which includes maintaining the required documents in Authority’s repository or case management system. The Supplier shall consolidate the list of technical CR/SR to update Authority on a monthly basis.

i. The Supplier shall propose, document and work with Authority to implement improvements to the current work processes to achieve increased efficiency and effectiveness in delivering the maintenance support services.

i. The Supplier shall ensure that SSL Certificates in SAP and non-SAP servers are renewed timely (e.g. by sending timely reminders to Authority before expiry of SSL Certificates).

i. The Supplier shall support technical refresh and upgrade activities for both SAP and non-SAP landscapes where required, such as managing the timeline, coordinating activities among various parties, and reviewing of documentation. The Supplier shall support new initiatives, such as onboarding of compliance platform and ticketing system.

i. The Supplier shall provide support for audits if required, including self-checks, audit related responses, and remediation actions. The Supplier shall consolidate and prepare submission of checklists related to audit, compliance and governance, and update DSTA PM and Ops Manager. The Supplier shall maintain and coordinate updates to the Technical Architecture diagrams, and update relevant documents such as SOP, ACL, and Access Control Matrix (ACM) where necessary.

i. The Supplier shall prepare monthly updates to OM on the end-of-support status and vulnerability/patching status of e-HR components.

i. The Supplier shall coordinate and perform secretariat role for meetings with different stakeholders and internal meetings.

i. Project Management - The Supplier shall support Authority in project management and administration, and be responsible for the following:

1. Support administrative work for CRs.

1. Maintain the master CR lists, provide CR statistics, provide support for CR prioritisation discussions, and consolidate approved CRs.

1. Monitor the activities to ensure CRs are implemented within agreed implementation timeline.

1. Review all quarterly and monthly e-HR KPI for CR/SR impact assessments, System Incident Reports, and Customer Satisfaction Survey, review the KPIs supporting documents, and submit a report to Authority on the validation. This shall include a brief analysis which indicates the CR (if any) that attributed to the root cause of the System Incident Report.

1. In addition, the Project Manager shall be responsible to supervise and train team members. In the event of turnover, the Project Manager shall maintain effective continuity of operations and ensure proper handing/taking over process is done.

Requirements for System Management Officer System Management Services

Education Qualification

· At least a Degree/Diploma in Computer Science, Information System, Science, Engineering or Equivalent.

Required Competencies

a. Good knowledge of information technology.

b. Good planning and coordination skills.

c. Strong writing, verbal communication and presentation skills.

d. Good team player, responsible and conscientious.

e. Resourceful, independent, responsive and pro-active.

f. Proficiency in Office productivities suites such as Microsoft Office and

g. Microsoft Project.

h. Proficiency in ARIS tool is advantageous.

Required Working Experience

a. At least 4 years of working experience in information technology; preferably in SAP HCM

b. At least 2-3 years of experience in project management.

c. Has good supervisory and communication skills.

d. Knowledge of SAP HCM ERP is preferred.

e. Knowledge of Weblogic and Java is preferred.

Experienced in SG Government projects is preferred