Total 220 management trainee job vacancies in Singapore,SGP

As part of Raffles Hotel Singapore’s Leadership Development Programme, the Food and Beverage Management Trainee will gain practical experience and knowledge through a structured 18-months programme. The programme will involve a rotation across various restaurant concepts and supporting departments, which will be customised based on operations’ and trainee’s expectations and requirements. To complement their learning and assimilation into a leadership role, the management trainee may be involved in special projects as assigned by F&B leaders, and mentored by a senior leader of the hotel.

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Is always well presented and adheres to hotel’s grooming standard.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Undertakes F&B special projects as directed by F&B leaders and/or mentor.  

Provide a leading and consistent guest experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership

• Is a role model for the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, learning and development of the team

• Completes all components of the Raffles Leadership Development programme.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in recording and submitting monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts
• Performs any other duties and responsibilities that may be assigned.

Get to Know the Team

The People Programme Management team enables future-ready People function at Grab by planning out strategic directions, priorities and allocation of resources. The team is looking for an intern that can help build our people strategy and the associated strategic people programs and projects.

Get to Know the Role

Your role as a People Programme Management Intern will influence the goals of the People team. The team strives to revolutionise People Operations the same way that Grab has revolutionised transportation and food delivery.

The Critical Tasks You Will Perform

• You will build important assets, implement project plans and change management deliverables.
• You will facilitate sessions to identify problem statements and attain agreement across teams.
• You will brainstorm people practices and research leading industry practices.

About the role

Reporting to the Regional Credit Manager, this intern will be part of a larger team within the Asia Pacific Finance department, working closely with internal and external stakeholders to minimise company financial risk and assist in enforcing existing policies and procedures. This 6-month full-time internship commences December 2024/January 2025.

What you will be doing

• Ensure monthly Credit Management Reporting is submitted to Regional Management/HQ on timely basis
• Assist the Regional Credit Management team to request and pursue payment on delinquent/Close monitoring accounts via communication with account holder
• Review and update account status according to established guidelines
• Maintains log of payment promises and pertinent account details; schedules follow-up communication with account holder
• Responsible for handling the collection activity for delinquent accounts and enforcing collection policies & procedures
• Follow up with internal customers & external customers to ensure overdue amounts are paid promptly
• Investigate and resolve discrepancies relating to non-payment of invoices
• Prepare and send monthly statements of account & reminder letter to customers/internal customers
• Report and alert any exceptional and problematic customers and apply appropriate actions to minimize bad debt
• Liaise closely with Internal External customers, proactively build and foster strong relationships
• Other duties as assigned

The successful candidate

• At least a diploma or above (finance/accounting/business studies preferred)
• Knowledge in accounting would be advantageous
• Strong skills in excel / BI tools (e.g. Tableau)
• Self-Motivated, analytical mindset
• A team player with excellent interpersonal and communication skills
• Ability to work well in a dynamic and fast-paced environment
• Independent and fast learner with minimum supervision
• Meticulous, organized, able to meet deadlines and work under pressure
• Possess good attitude and willingness to learn

As a Business Continuity Management (BCM) Consultant, you will be involved in developing, implementing, and maintaining Business Continuity (BC) and Disaster Recovery (DR) programs for the Data Centre. This role requires a proactive professional capable of analyzing risks, creating response strategies, and collaborating with cross-functional teams to ensure organizational resilience in the face of potential disruptions.

What will you do?

• Implement and manage Business Continuity and Disaster Recovery frameworks and infrastructure services complying to BCM standards and best practices.
• Lead the support team members that are key to the successful delivery of the services.
• Manage change to service projects’ scope and schedule to maintain customer satisfaction.
• Understand clients’ business environment and challenges. Applies knowledge to address clients’ issues.
• Apply information gathering methods, tools and techniques, which are appropriate to the information required and sources available e.g. focus groups, structured interviews, design of questionnaires/surveys, observation, statistical analysis, etc.
• Observe and analyse information to identify trends and issues, identifies root causes to problems, employs structured approaches to generate ideas, evaluates and selects actions. Recommends courses of action that are supported by sound rationale, objective facts and research.
• Craft clear, well organised reports/messages/papers and bringing out the value to the customer.
• Manage customer relationship during the projects deliveries through strong governance and communications skills.
• Provide pre-sales support for Request For Proposals by sizing delivery cost, writing of proposals, customized response for bid questions and presentation on Service Projects Implementation to potential customers.
• Ensure that customer projects are completed to a high quality and to the customer’s satisfaction.
• Manage and maintains Recovery Centre’s certifications and audits requirements.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

The suitable candidate will join a team of engineers and operations specialists in the support of enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.

Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.

Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.

Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.

Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.

Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.

Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.

Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.

Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.

Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

1. Considering impact on subject/patient safety and product value maximization from development to post-marketing stage.

2. Flexible mindset and refined negotiation skill to achieve challengeable targets.

3. Act as Product Safety Lead with responsibility for risk management activities as below for Santen investigational and post-marketing products.

• Preparation of signal assessment documents
• Creation of action plans to mitigate/manage product risks
• Development and maintenance of product Core Risk Management Plans (cRMP) and Company Core Safety Information (CCSI)
• Preparation of aggregate safety report such as PSUR
• Development of clinical trial relevant documents such as DSUR, safety management plan, periodic risk monitoring of investigational products
• Preparation for safety relevant documents at NDA/MAA dossier in cooperation with other SV members and relevant stakeholders
• Contribute to R&D project as a representative of SV with scientific and strategic input.

4. In addition, provides support to SV related activities/projects globally according to the direction made by head of Pharmaco-Epidemiology at any given time.

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth we are hiring a strategic sales & GTM leader to drive growth, scale and consistency.  

The BDM Go-to-Market leader will spearhead market success for the ITAM Business. This role will focus on driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts to build a robust sales pipeline and capture market opportunities. As a seasoned sales executive, you will apply your expertise to drive business growth in partnership with various cross-functional teams, including sales, specialist sales, product, marketing, partners, and other key stakeholders.  

This role offers a unique opportunity to make a substantial impact on the organization's growth and success. The ideal candidate is a proven sales & GTM leader with the ability to collaborate effectively, foster relationships, and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization. The candidate must bring a combination of GTM expertise, deep product & market domain knowledge, and sales excellence to drive results.  

Key Responsibilities:  

• Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives.  Identify potential business opportunities and partnerships to support the company's growth objectives, leveraging market insights and industry trends.  
• Conduct thorough market research and analysis to identify emerging trends and transformational opportunities within the industry.  
• Collaborate with cross-functional teams to define and refine the company's value proposition and develop innovative solutions to address market needs.  
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.  
• Evangelize ServiceNow’s Service value proposition for major deals, partnerships, and strategic alliances, ensuring alignment with the company's overall transformation objectives.  
• Provide guidance and mentorship to the sales team, fostering a culture of excellence, collaboration, and continuous improvement.  
• Monitor and analyze market trends, competitive landscape, and customer feedback to inform strategic decision-making and enhance business development efforts.  
• Collaborate with the executive team to define and execute the company's overall growth strategy, incorporating transformational initiatives.  

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Cybersecurity Engineer (Vulnerability Management) to join us!

A brief summary of your job responsibility:

• Plan, develop vulnerability management strategies to detect non-compliance or security vulnerabilities.
• Perform and track vulnerability scans to ensure that vulnerabilities are resolved or mitigated promptly.
• Provide security consultancy on how to close/mitigate vulnerabilities.
• Lead implementation of enterprise security infrastructures which includes Contractor management, design validation and test acceptance.
• Perform maintenance on the enterprise security infrastructures that covers service and security posture upkeep.
• Plan and participate in areas of security operations to ensure that processes meet defined information security policies and standards, and evolving security threats.
• Implement other Security products such as Security Information and Event Management (SIEM) and Network Intrusion Detection and Prevention System (NIPS)

To succeed in this role, you will ideally have:

• At least 3 years of experience in implementing and/or managing VMS system
• Team player with strong analytical thinking and problem-solving skills
• Knowledge of operating systems including Linux/Unix and Windows
• PowerShell scripting is an advantage
• VMS product certification such as Tenable, Rapid7 is an advantage
• Security Certifications such as GISA, GSEC, CISSP, CISM is an advantage
• Possess the following soft skills and attributes:
• Ability to justify new initiatives and recommend new initiatives to stakeholder(s)
• Conceptualise the Concept of Operations for the new initiatives
• Familiar with tendering process, defining requirements in tender specification
• Team player and able to lead discussions between internal teams (Operations, Security, Contract) and external product principals or system integrator
• Requires minimal supervision from supervisor
• Good written and verbal communication, with the ability to present and communicate effectively with non-technical audience.
• Able to work independently and as a good team player with analytical, management and planning skills
• Dynamic and with good analytical/conceptual thinking and problem-solving skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Assurity Trusted Solutions (ATS) is committed to providing secure and reliable digital identity services and solutions as a wholly-owned subsidiary of the Government Technology Agency (GovTech). Our goal is to be the leading Source of Trust in the digital landscape, thereby enhancing Trust and High Assurance in the use of digital services.

We are currently looking for a Project Manager (Application and Product Management) to join our dynamic team!

Your role will include:

• You will collaborate with various project managers, solutions architect and infra engineers to deliver leading-edge digital solutions and services to meet the business requirements. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently

Key Responsibilities

• Actively define and analyse the agency’s business requirements.
• Engage relevant stakeholders and end-users to identify end-user requirements and specifications.
• Assist in the development of the business case and tender specifications.
• Evaluate and recommend solutions that best address the needs.
• Develop acceptance criteria with agency users to ensure reasonableness for the acceptance of work done.
• Review system testing, integration testing and data conversion documents to verify that specifications are met.
• Drive a smooth deployment, adoption and operations of the internet and mobile solution.
• Work with development team on the development of the application to understand and troubleshoot technical problems.
• Work with quality assurance team to provide inputs for the test plan.
• Undertake root cause analysis for problems to implement preventive and corrective measures to meet business and performance needs.

To be successful in this role, you should have:

• At least 2 years of experience in project management, specifically within application and product management.
• Strong understanding of software development processes and methodologies (Agile, Scrum, etc.).
• Proven track record of managing multiple projects simultaneously while meeting deadlines and budgets.
• Excellent analytical and problem-solving skills to identify areas for improvement in product performance.
• Strong interpersonal and communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
• Experience in using project management tools (e.g., JIRA, Trello) and familiarity with product management software.
• A relevant certification in project management (e.g., PMP, Prince2) will be an added advantage.
• Prior working experience in IT business analysis, application solutioning design and testing.

Join us and be a part of a mission-driven organization dedicated to improving digital trust!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now!"

We appreciate your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.

LIFE AS AN ACS BROKER

• Building your list of potential customers by researching our database, websites, LinkedIn and trade press  
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
• Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
• Maintain relationships with customers to ensure repeat business
• Working to sales target meeting financial objectives
• Ability to demonstrate expert understanding of the aircraft and chartering process
• Manage charter bookings from enquiry to completion
• Receiving inbound requests for urgent charters virtually 24/7
• Present bespoke quotes to customers demonstrating good commercial acumen
• Flight watching/overseeing flight departures (this might be unsociable hours)

The individual will contribute to Bank sales acceleration for Visa Direct in Asia Pacific.  This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the key growth pillars in Visa Commercial and Money Movement business.

This role will be responsible for working with in-country sellers to achieve sales targets and accelerating growth of Visa Direct across the region.  The candidate will be working in an agile environment, so this person must be passionate, driven and proactive in driving client conversations, and opportunities in achieving our goals.  Visa is an organization that emphasize on collaboration, and teamwork, a matrix organization, the person must be able to work along with both functional managers, however, maintain the ability to drive conversation both internally and externally to ensure Visa achieve a positive and right outcomes for our customers and stakeholders.

Organizational savvy and interpersonal skills are critical, as we interface with specialized product groups, financial institution sales, merchant and acquiring sales, client consulting, marketing and corporate communications, legal, and finance to coordinate the end goal of achieving aspirational objectives.

What we expect of you, day to day:

• Achieve annual sales goals of Visa Direct, in partnership with local sales and account executives
• Working with individual market sales as specialized seller to help customers further understand product value proposition and building business cases
• Develop sales strategy for sales acceleration, including determining high potential client targets, use cases, verticals, etc.
• Work with cross functional partners across the region to ensure we have what we need to be successful with our clients
• Work with Visa Direct Solutioning and Product teams to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs
• Work with Marketing to ensure our client facing materials are excellent and help accelerate the learning and sales process
• Work with Communications to share progress and growth to external audiences through a communication plan, PR, conference events, etc.
• Work with Finance to ensure appropriate deal structure, modelling and approval process are in place
• Work with Legal to ensure client contracts that drive to successful outcomes for both Visa and our clients
• Ensure in-country sellers are equipped and able to sell Visa Direct to clients, and work with the training liaison to drive ongoing sales training for the in-country sales team so they are equipped with the knowledge
• Help sellers trouble-shoot and overcome client objections
• Develop and execute a process to capture client feedback on product and value-added services, and socialize with other Visa teams, in particular the Visa Direct Platform team

Primary Objective:

• The incumbent will join the team for all Head Office, regulatory reporting and submissions
• Involve in the preparation and submission of reports and returns
• Assist in the preparation of statutory accounts and tax computation for RHB Bank Singapore Branch and subsidiaries
• Reporting to regulatory and statutory bodies
• Support businesses as subject matter expert on HO and regulatory implications
• Assist in the review of all processes to ensure operational risk and high risk audit points are mitigated
• Ensure all policy documents are regularly updated to reflect current market conditions

Key Responsibilities:

Statutory and Regulatory Reporting

• Provide support to Team Lead & HOD
• Provide support to closing of month-end / year-end and financial reporting
• Prepare / check statutory accounts of RHB Singapore Branch
• Prepare / check reports for submission to  Head Office
• Reviews and update Finance risk governance and controls
• Prepare regulatory returns for submission to MAS
• Prepare/ check tax computations and tax related submissions to regulators

Others

• Advise other business units on financial accounting matters
• Involve in new initiatives/ facilitate implementation of new products / systems
• Improve team’s financial reporting governance and provide suggestions for efficiency gains
• Participate in UAT and new product launches and testings

Primary Objective:

1. To support growth and boost Treasury’s Revenue and Franchise growth
2. Responsible for conducting regular KYC/due diligence/AML/Related/Connected Party for Treasury
3. Key data manager to ensure all data related to FIs & Issuers are maintained accurately in systems.
4. Maintain relationships with Correspondent Banks and to identify business opportunities, to promote cross referral businesses.
5. Market to foreign/domestic correspondent banks to grow Treasury’s business/product lines
6. To support Correspondent Banking Relationship including Nostro/Vostro Accounts, and enhance existing business arrangements.
7. To assist Group FI in Singapore Branch’s FI relationship with Global Banks
8. To assist Treasury in building relationship to obtain stable funding & issuance programs
9. To provide new FI solutions/products to Treasury/Branch
10. Any other ad-hoc duties or projects as assigned by superior / Head of Treasury

Key Responsibilities:

Data & KYC Officer

1. As key officer for on-boarding of Treasury FIs/NBFIs, to perform all required initial KYC, Due Diligence, AML, related party & other required screenings.
2. To diligently perform regular KYC, Due Diligence, AML and related reviews for Treasury’s FIs, NBFIs & Issuers.
3. Data officer for all Treasury FIs/NBFIs/Issuers static data, to perform static data maintenance & review.

FI Relationship Management

1. To work in collaboration with Group FI in managing a network of FI relationship that is instrumental to revenues generation and expense controls.
2. Maintain regular close relationship or communications with FIs & NBFIs for products, business opportunities and dealing lines/relationship.
3. To liaise with GFI in annual review of lines and increase the counterparty banks lines for Singapore.

Financial Perspective

1. Cross sell of existing Treasury/FI Products to generate and increase revenue
2. Assist with Bank’s NCD program and eMTN issuances and other funding sources
3. Support the Department/Division Head in the delivery of banking services to meet the Department/Division’s revenue targets. 

FI Support and Advisory

1. Provide support /advisory role Treasury and Branch on queries relating to international FI business
2. Provide FI solutions and support from agent banks for their international payment, trade and treasury support requirements

Customers / Client Coverage

1. Build and maintain effective relationships with correspondent banks/NBFIs that enhances service delivery for Treasury
2. Develop and maintain strong stakeholder management with key stakeholders both internally and externally
3. Involved in negotiation with correspondent banks on matters with regards to services fees and pricing, as well as seek solutions to finalize new/potential business transactions.
4. Develop and maintain strong stakeholder management with key stakeholders both internally and externally

THE CONTEXT _________

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

YOUR MISSION _________

Sellout Performance Report and Tracking (50%)

• Quarterly Beaute Research analysis on market trends/evolution and Gap-to-leadership
• Monthly Sellout Report analysis and tracking for all TR APAC markets
• Preparation of the Yearly Travel Exclusive (TREX) Roadmap
   

Go To Market Seminar Preparation (20%)

• Coordinate with Category Manager and assist with the preparation of Go-To-Market presentations, booklets and assortment analysis review (in/out strategy)
• Facilitate the Go To Market Seminar particularly on the planning, organization & coordination

Launch Preparation (10%)

• To support Category Managers with 360 Launch Event Pack preparation, including coordination with other functional marketing teams and dissemination to all TR APAC markets
• To build Post Launch Report alongside with Category Managers and identify key areas of improvement for 3-star launches across all axis

Competition Study (5%)

• Timely competitor study: Build monthly presentation deck to share competitor launches and interesting innovations to support Category managers in Novelty launch development
• Deep dive in Chinese markets/trends on social media (Little Red Bok, Douyin, Tiktok) to identify key beauty trends  

Support for Preparations on Key Meetings & other adhoc tasks (5%)

• Prepare and support with Data and Performance Analysis for Retailer meetings
• Operational support and coordination for key meetings (i.e Gifting, Organization etc)
• Weekly Marketing Newsletter preparation
• Weekly DiorINFO downloads
• Weekly Product Order support & coordination across TR APAC Regional Marketing Team

WHAT CAN WE OFFER?  _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

So, How Far Will You Take Dior?

We are providing a training of 18 months in a state of the art watchmaking facility in order to master the knowledge of:-

• Theory of watchmaking
• Casing up watches and fitting bracelets
• Servicing Quartz watches
• Servicing Mechanical watches
• Servicing Complications such as Chronograph and Calendars

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams. 

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment.

Intern Customer Relationship Management
Porsche Singapore Pte. Ltd.

Porsche Singapore is excited to offer a Customer Relationship Management internship opportunity. The successful intern will collaborate closely with Porsche’s Marketing and Sales teams, gaining valuable hands-on experience in the day-to-day operations of CRM.

• Collaborate daily with the sales team to monitor Customer Satisfaction scores, track unattended leads, and ensure data accuracy.
• Address and troubleshoot all CRM inquiries in coordination with the Customer Interaction Centre team.
• Prepare customer databases for various initiatives, including birthday cards, Chinese New Year red packets, and Christmas EDM activations.
• Conduct database cleansing activities to meet the Data Quality Index KPI.
• Maintain data integrity by contacting customers to obtain any missing information.
• Update customer profiles and assist the sales team with reallocating sales consultants as necessary.
• Support the implementation of new reconsents and assist with any reconsent campaigns.
• Support the sales team in every car registration process, ensuring that delivery gift items are adequately stocked and provide a selection of gift options.
• Support the ordering of delivery gift items, including raising purchase requests, managing goods receipt, and ensuring timely delivery.
• Update the database with the latest customer data for all Qualtrics survey submissions.
• Assist in marketing projects and track the effectiveness of campaigns.
• Prepare relevant reports for management, including showroom traffic, lead funnels, sales conversions, test drive, and etc

• Undergraduate in Business Administration, Customer Relations, Marketing or any other relevant studies
• Past internship experience preferred
• Fluency in written and spoken English with excellent communication skills
• Proficiency in Microsoft Office
• Open-minded, organised, analytical and quality oriented, able to work independently
• Team oriented working attitude and intercultural understanding

Internship Duration: ASAP
Internship Type: Full-time / Part-time

Role & Job Purpose

The Knowledge Management team’s mission is to help Wise achieve Mission 0 through enabling its operational teams to scale and provide excellent service to our customers by building and maintaining a centralised, easily accessible and high-quality knowledge base.

As a Knowledge Management Specialist, you will support the Knowledge Management Lead and the broader Knowledge Management team to ensure operational teams have information & knowledge management mechanisms in place to support the speed of learning, deliver high quality products and services, develop, share, reuse and continuously improve practices across the entire global operational teams. You are going to help coordinate the operational & product related changes and improvements to reduce risks of negative agent or customer experience ultimately contributing towards the Wise mission by dropping cost for operations. 

You will utilise your domain expertise and your outstanding capability to create excellent knowledge base articles by following the end-to-end knowledge management lifecycle, mapping and documenting workflows of your given domain (product, currency, or operational area), as well as keeping them up to date; this way contributing to a centralised, easy-to-use knowledge base and an overall better experience for both internal and external customers. 

You will support your lead in the implementation of the Knowledge Management Strategy and Framework. You will provide support to your peers by performing quality checks and proofreading content prior to publishing to internal or external customers. You will act as an ambassador for the Knowledge Management strategy and framework, as well as contribute to building a knowledge sharing culture at Wise. You will lead meetings with stakeholders in operational teams and other servicing teams, sharing with them the KM projects and initiatives you are driving.   

As a Knowledge Management Specialist you will have the opportunity to learn about industry best practices in the field of Knowledge Management, project management, technical writing, process mapping, article design, building standard operating procedures (SOPs) and contributing to their implementation. 

Responsibilities

• Follow and execute on the Knowledge Management Lifecycle (E2E processes) for discovering, capturing, storing, sharing, applying and reviewing knowledge and information across the assigned domain (product or operational team)

• Convert implicit/tacit knowledge to explicit knowledge based on the KM E2E processes

• Identify embedded knowledge and information throughout the organisation, continuously improve it by eliminating outdated processes and establishing new procedures

• Promote knowledge and information sharing

• Lead Knowledge Management Specialist interviews and participate in Knowledge Management Lead interviews

• Serve as a subject matter expert to connect people with the relevant information, resources and knowledge holders in response to requests for information

• Participate and execute on monthly KM review cycles and daily rotation activities

• Document all project related tasks in the KM Jira board and meet deadlines while actively participating in and meaningfully contributing to sprint meetings, stand-ups, opening & closing ceremonies and project related meetings 

• Proactively identify and reach out to knowledge holders and SMEs

• Keep knowledge base articles, FAQ content, Quick replies/Admin emails up to date by regularly reviewing the content and design to ensure consistently delivering high quality standards

• Support meeting KM Operational Level Agreements

• Drive  KM initiatives and projects on the product and regional level

• Provide proofreading on all KM content prior to publishing

• Perform quality checks on knowledge base articles, FAQ content and Quick replies/Admin emails

• Identify knowledge transfer mechanisms and collaborate with the operational training teams on transferring knowledge and information to the relevant audience

• Collaborate with the QA team on reducing critical errors through driving impactful projects on the product or regional level

• Responsible for tailoring and improving the KM E2E, its operating procedures and design templates for new content creation

• Understand and build success criteria for your projects by building on  the Application process thus driving data-based decisions to increase efficiency in operational teams

• Create SOPs for the KM team and document them in the KM handbook

If you are a high achiever fresh out of university and looking for a rewarding career path in a dynamic startup environment, PRISM+ is opening up a Management Associate position, designed to groom you into an all-rounded entrepreneur and e-commerce digital marketing superstar. You will work directly with the Founder and Chief of Staff and be immersed in every aspect of driving a successful ecommerce business - from product strategy & planning, performance marketing, creatives, influencer marketing and data analysis.

Responsibilities

• Work directly with the Founder, COO and Chief of Staff on the most critical and high-impact areas of the business
• Management and execution of viral performance marketing campaigns on Facebook, Instagram, YouTube & TikTok
• End-to-end campaign planning, coordination execution, monitoring and reporting of key campaigns
• In-depth data analysis via Excel to drive actionable business insights
• Potential to get involved in M&A, fundraising, product strategy and roadmap, new business launch from 0 to 1
• Rotation amongst various departments to gain a holistic understanding of the business and contribute to multiple facets of the organization

Overall, this position requires a strategic mindset, strong analytical skills, and the ability to collaborate effectively with various stakeholders. You will play a crucial role in shaping marketing strategies, driving insights-driven decision-making, and exploring innovative marketing channels to achieve business objectives.

• Bachelor's degree in marketing, Business, or a related field
• Minimum 1 - 3 years of relevant work experience
• Proven experience in marketing, advertising, or a related role
• Strong analytical and problem-solving skills
• Excellent written and verbal communication abilities
• Proficient in marketing software, such as Google Analytics and CRM systems
• Ability to multitask and meet deadlines in a fast-paced environment
• Highly organized with great attention to detail

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Free Bubble Tea every Friday
• Annual increment
• Performance bonuses
• Birthday leave

• Managing the Architectural Engineering consultant team in the design of the Hospital to meet design program.
• Coordinating design change and working closely with the client to meet their design requirements.
• Required to effectively communicate the project requirements, gather stakeholder requirement, manage design changes and meet critical deadlines.
• Must be client focused and confident
• Act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards.
• Manage the Client team deliverables to required quality and schedule requirements
• Monitor and apply performance management techniques, including the use of KPI’s to improve project performance
• Manage the change control process
• Manage the flow of project information between the team and the client, through regular meetings and written communications
• Ensure the production of formal project progress and other reports
• Take a leading role in interfacing with the client and other consultants, at all project stages

About the role

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

Our Account Management teams are an integral part of We Are Social, the first level of Account & Client Management within our structure. We look to you to support your team in delivering our core service areas in Consultancy, Strategy and Engagement.

Your role is focused on day-to-day delivery. Your team leaders will help you manage your tasks and priorities, although we do expect you to take responsibility here too. You need to conduct business effectively with attention to detail and accuracy in all communications either internal or external.

We do expect you to keep abreast of the industry and consume a wide variety of social media looking for emerging trends and best practices, educating not only your team but also the wider team here at We Are Social.

Your key responsibilities will include:

• Liaison between key stakeholders both internally and externally
• Assist the Account Manager and Account Director on the day-to-day delivery of output for the Channel Management workstream, where you may support a various number of tasks such as creative production, reporting, social monitoring, content validation and coordination of client content calendar 
• Understand the overall client business objectives and support the development of strategies as needed
• Attend briefings/meetings both internal, externally and prepare minutes
• Prepare and manage briefs and timelines as needed
• Work with the wider team to ensure all deliverables created are of the highest standards
• Respond promptly to clients’ concerns, feedback and requests while ensuring regular updates on the statuses of each project/campaign
• Be meticulous and organised in content reviews and job filings
• Monthly content planning, writing content briefs with the local team and managing postings for We Are Social’s owned social channels including relevant quarterly global reports

What are we looking for?

• Prior experience working in an agency is preferred but not mandatory
• Ability to perform under stress to meet deadlines while still maintaining a high standard of output
• Understands basic agency processes while knowing the operational function of each department
• Attention to detail and organisation skills are a must
• Comfortable with writing, proofing and public speaking – display a good command of English
• Skilled in MS Office – PowerPoint, Word and Excel

#LI-JT1

Team Summary

The Consumer Solutions group manages the deployment and optimization of Visa’s core products base consisting of Credit, Debit and Prepaid payments solutions as well as Engagement Solutions and the benefits platforms that function across all product categories – together, these are Visa’s core products. The team is also responsible for the development and deployment of innovation across this product suite. To do this, we work in close partnership with Visa clients and key internal and external stakeholders. We are also the team responsible for leading the transition of conventional card-based solutions onto digital form factors, ensuring Visa payments solutions remain the market-leading way for consumers to spend their money and manage their payments across the Asia-Pacific region

What the SD, Head of Core Product Management does at Visa:

Reporting to the Head of Consumer Solutions, AP, the Head of Core Product Management will be responsible for initiatives across four broad areas of responsibility

1. Management of established core products - Credit, Debit and Prepaid to maximize operational efficiency in managing these established platforms
2. Identification and development and execute initiatives to drive expansion of Visa’s consumer credit portfolio, in line with the Visa 2030 strategy, driving growth in associated PV and revenue across.
3. Facilitate Visa’s thought leadership in the AP payments industry through promulgation of Core Product best practices.
4. Sourcing and management of Visa’s core cardholder benefits, across mass, affluent and x-border

The role-holder will lead a team of direct line reports in Singapore and works closely with Core Product teams across AP, responsible for evolving and building end-to-end consumer experiences that drive client preference for Visa as a strategic partner and make us an enabler of superior value propositions for digitally-enabled consumers.

An essential part of Visa’s success is the establishment and application of rules and standards, to ensure a uniform, reliable point-of-sale UX, both online and offline. The Head of Core Product Management will lead the efficient administration of these Rules and Standards as they pertain to Core Products, ensuring that the Rules are fit-for-purpose, while also ensuring their efficient operation and administration.

The role-holder will be responsible for the identification, development, commercialization and launch of new ways to grow the consumer unsecured credit business in AP, working closely with issuers and internal Global counterparts to expand “credit-card” issuance, as well as newer ways of efficiently facilitating the provision of unsecured credit, for example BNPL or other methods.

In addition, the SD, will manage Visa’s cardholder benefits such as merchant and partner benefits, Visa Concierge, Insurance and Visa Luxury Hotel Collection, as well as Core VAS (Value Added Services) service lines such as GCAS (Global Customer Assistance Services), Lounge referrals, Visa Customized Benefits, and the capabilities that support the delivery of these benefits and services. This includes the identification of Visa’s Concierge and Lounge strategy.

As part of this role, the Head of Core Product Management will also be responsible for facilitating the gathering, analysis and promulgation of best practices and recommendations for optimal Core Consumer Product performance both internally within Visa, and as a thought-leader externally, working closely with Visa Consulting & Analytics. 

You will need to be highly collaborative and will be the key interface between the market teams and Visa’s global team to ensure our platforms drive product differentiation, consumer activation and engagement

As well as working with in-market, client-facing teams, your team will work closely with the Global counterparts, Corporate Strategy, Marketing, Client Services, Finance, Pricing, Legal.

Why this is important to Visa

Core Consumer Products are the key basis for Visa’s business in AP and encompass conventional card-based credit programs as well as newer digital solutions. Within Core Products, Consumer credit spans most life-stage and income segments in all Visa’s AP markets from entry-level credit products through to solutions designed to meet the needs of Ultra-High Net Worth consumers and as such is a key platform for revenue generation and consumer engagement for Visa and our clients. As the largest solution set in AP, Core Products offer Visa the most visible and impactful opportunity to drive digital payments enablement and thus is a key part of our digital migration strategy.

2025 Graduate Trainee Program:

This is an 18-month program designed to equip you with foundational knowledge and professional skills in one of our business platforms, with rotation across various functions such as trade execution, research, and marketing/trading. Through practical projects and mentoring from business leaders, you would gain deeper understanding of the business and competencies that are essential to furthering your career growth.

Depending on individual performance, you could expect to develop professionally in commodities research, trading, marketing roles after the program and beyond.

Application Process and Timeline:

1. Applications are now open on our LDC career webpage! (Deadline: 31 January 2025)
2. Written Assessments: February 2025
3. Panel / Individual Interview: March 2025
4. Final offer: Mar to Apr 2025
5. Join Date: Jul 2025

Interested applicants are requested to submit your updated resume at our LDC career webpage together with a cover letter, explaining why you are interested in this program and why you should be shortlisted.

Key Department Rotations and Responsibilities:

Research:

• Process and analyze information, develop relevant databases, and synthesize research and report findings in a clear and informative structure
• Manage statistical data in commodities balance sheets and conduct macroeconomic monitoring
• Contribute new insights and independent ideas to the team
• Assist researchers and traders with the commercial research and trading activities

Trading:

• Monitor daily trading environment and predict market movement
• Support the team on completion and execution of trades efficiently and accurately
• Support the team on deals with new clients
• Keep the commercial team informed of relevant issues with their customers
• Follow market movements and support decision-making

• Perform detailed data analysis and valuation
• Create dynamic and intuitive dashboards to support business reporting and analytics

Marketing

• Enhance technical skills in derivatives and physical markets
• Abide by the company’s risk control policy and execution procedure
• Follow up contract execution and work with related (credit/contracts/logistics) teams to solve problems
• Provide market data to research team

Sustainability (only applicable for certain business platforms)

• Assess the risks associated with sustainability issues, such as climate change, water scarcity and labor rights violations in LDC value chains
• Support the company to comply with relevant laws and standards relative to sustainability (e.g. EU Deforestation Regulation, Sustainable Certification Standards etc).

Requirements:

• Recent graduates from all degree disciplines and with strong academic records are welcome to apply
• Strong problem solving and numerical/analytical skills
• Good verbal and written communication skills
• Ability to work independently and thrive in uncertainty situations  
• Proficiency in Microsoft Excel and programming languages e.g., VBA, Python, Power BI is a plus  
• Prior internship/ experience in commodities industry is a plus

Program Highlights:

• Personal and Professional Development: We are committed to fostering your growth through various learning experiences and avenues. You will be entrusted with meaningful projects that directly impact our global operations, thus providing you with invaluable real-world experience. Mentorship and guidance by industry experts and seasoned professionals at LDC will equip you with the necessary skills and knowledge to excel in the agribusiness sector.
• Diverse Community: Collaborate with supportive and diverse teams across the region to gain global exposure as you rotate through various functions, enriching your appreciation for our LDC culture. 
• Opportunities for Growth: Actively participate in company initiatives, embody our values, and strive for greatness. We provide opportunities to join our talent pool for steadfast advancement. Through various programs, we are committed to identifying and nurturing talent, providing clear & tangible pathways for career advancement. Join us to make a difference today!

Join the Louis Dreyfus Company Graduate Program and unlock your potential for a rewarding career in the dynamic world of agri-commodities!

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Customer Relationship Management
Porsche Singapore Pte. Ltd. (Retail)

Porsche Singapore is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights. The successful candidate will drive customer excitement, satisfaction, and brand loyalty to achieve and exceed KPIs.

• Manage, lead, motivate and empower the Customer Relationship Management Team within the Marketing department
• Manage and lead the in-house Customer Interaction Centre to strengthen luxury positioning and create customer excitement across virtual touchpoints (online chat, social media, inbound and outbound calls, and emails), including handling VVIPs and escalated cases.
• Plan and execute initiatives to drive customer excitement, satisfaction, and brand loyalty through exceptional experiences across all digital and physical touchpoints, ensuring seamless channel integration and a consistently unique brand experience for customers, prospects, and fans, with a focus on achieving and exceeding KPIs.
• Govern the customer experience journey across all channels in alignment with brand positioning, including defining and documenting the journey from prospecting to post-purchase, creating detailed contact plans, leading innovative enhancements to customer touchpoints, and partnering closely with Sales, Aftersales, and Importer teams to ensure a seamless experience and foster long-lasting relationships while increasing customer lifetime value.
• Oversee the Sales Funnel Management by pre-qualifying leads in close collaboration with Sales team and maintaining the CRM system with lead, customer, and vehicle data
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation
• Conduct data analysis to identify gaps in the customer journey and opportunities for innovation and customer excitement, and create programmes by applying the insights gained into actionable and measurable steps

• Bachelor’s degree in business, marketing or communications, or a related field. 
• 5 to 8 years of relevant experience, preferably in the Automotive, Airlines or Luxury industry. 
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce) 
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members. 
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• Deep understanding of customer journey trends, the luxury market, and customer expectations. 
• Self-driven with a proactive learning attitude. 

We’re searching for a Lead Consultant, IT Security to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Manage team of cyber day 2 engineering resources within Identity and Access Management & PKI track providing guidance, mentorship, performance evaluations.
• Involve in project work to deliver security service which require deeper level of expertise and to drive resolution of operational issue which are escalated to ensure satisfactory closure.
• Responsible for tracking the progress of building within Identity and Access Management & PKI technical competencies, develop training and growth plans within specialization track.
• Involve in the hiring process for cyber day 2 to expand the existing portfolio of services (e.g. network security, endpoint security, security analytics etc).
• Involve in the presale activities for cyber day 2, including defining the scope of cyber day 2 services, sizing the effort to support the security technologies deployed in client environment, determine what can be supported internally and what can be delivered via partnership with other parties in NCS or with sub-contractors and process standardization & improvement.
• Assist in improving the quality of service for cyber day 2 team.
• To be one of the Subject Matter Expert (or trusted technical advisor) in Identity and Access Management & PKI cyber technologies during presale and day 2 phases.
• Mentoring engineers or interns to ensure they can assist the team in executing operational tasks for projects.
• Accountable for various tasks above and provide regular update to the Practice Lead