Total 65,535 Manager module manager job vacancies in Singapore

JOB DESCRIPTION

· The incumbent will be responsible for developing and installing robust software solutions.

· Key responsibilities include designing, implementing, and delivering high-quality software projects using JAVA, Spring Boot, SQL/Oracle, J2EE, Junit, Mockito, JQuery, Javascript, and other JAVA technologies.

· The individual should possess knowledge of Eclipse, GitHub, Soap UI, Postman, Jira, and SVN.

· The individual should possess knowledge of Newgen Product suite including iBPS, OmniDocs, Omniscan etc and well versed with the concepts of Business process management.

· The ideal candidate should demonstrate proficiency in web application security, REST/SOAP API, and possess expertise in performance and scalability.

· Experience in third-party integrations such as Corpass, SingPass, and Core Banking is essential.

· Familiarity with application servers like Apache Tomcat, WebLogic, JBoss, and preferred.

· knowledge of DevOps, CI/CD, Jenkins, Sonar would be advantageous.

· Hands on experience on AWS platform would also be advantageous.

JOB RESPONSIBILITY

· The Senior Software Engineer is expected to actively participate in various stages of the software development lifecycle, including detailed design, coding, code walkthroughs, peer code reviews, unit testing, system testing, UAT, demos, POCs, installation, and maintenance of software modules.

· Responsibilities include ensuring the preparation of crucial documents such as software prototypes, system architecture, software design documents, code review artifacts, installation/deployment documents, release documents, and technical documentation.

· The incumbent will document and demonstrate solutions through the development of flowcharts, layouts, diagrams, charts, code comments, and clear code. They will ensure that project tasks are completed within defined effort and timelines.

· Other key responsibilities encompass preparing and installing solutions based on system specifications, standards, and programming. The candidate will be involved in testing processes, including writing test cases, unit testing, system testing, and negative testing. Troubleshooting activities involve log analysis and database query optimization.

· The Senior Software Engineer is entrusted with protecting operations by maintaining confidentiality of information. Additionally, they provide valuable information by collecting, analyzing, and summarizing development and service issues.

· This role demands a proactive and dynamic individual who can contribute significantly to the success of software projects and adhere to the highest quality standards.

Looking to speak to an ITSM Project Manager with strong experience with ServiceNow implementation. The role is a 1 year contract to start and has the potential to either extend or convert to Fulltime employment depending on your performance. If you are interested, please send your resume to [email protected].

Job Responsibilities

• Implement ServiceNow ITSM features and modules as per requirements from the company.
• Propose additional modules/features that will be required to meet requirements from ServiceNow users/departments
• Provide bi-weekly updates to the Company on enhancements, issues and resolution matters.
• Project tracking to ensure enhancement timelines are met.
• Work closely with Functional Developers to handle any changes to project scope.
• Provide administrative support on IT Service delivery and management related matters.
• Support and maintenance of the IT Service Management tool.
• Plan, test and deployment enhancement to the IT Service Management Tool as approved by the management.
• Assist to collate data and information for Change Advisory Board Meeting.

Job Requirements

• Experience in managing ServiceNow implementation projects.
• Technical discipline preferably with IT background.
• Experience in governance of ITIL processes, e.g. Change/Problem Management.
• Attention to detail, able to perform detailed forward planning.
• Equipped with good project management and presentation skills.
• Strong interpersonal skills, flexibility, and a collaborative team-oriented problem solving approach are critical
• Strong analytical capabilities and excellent verbal and written communication skills.
• Fluency in English, the ability to write clearly and concisely is required.

Grace Lee

Senior Manager

Company Registration No. 200408881M

EA Registration No. 12C5526

CEI Registration No R1545055, Lee Mary Grace Manao

• Delegate maintenance responsibilities to team members
• Prepare and implement project budgets and timeframes
• Ensure all building facilities adhere to proper safety, PUB, SP standards
• Excellent time management and multitasking skills
• Knowledge of HVAC and other building systems
• Advanced mechanical and plumbing skills

Responsibilities:

• Work with Pre-sales team and Project Manager to design solutions for exisiting and new clients and ensure that the project milestones and deliverables are met.
• Lead in designing and architecturing of cloud solutions based on business requirements and best practices.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Lead the technical resources to complete the required scope on-time.
• Ensuring the reliability, scalability, and performance optimization of the cloud services and applications deployment and integrations.
• Implement performance tuning strategies to enhance the efficiency and responsiveness of cloud-based systems.
• Research and evaluate on emerging cloud technologies, best practices, emerging trends, cloud service providers and technologies.

Requirements:

• 10 years of xperience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred.
• Demonstrated experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies.
• Strong leadership, communication, and interpersonal skills are essential for this role. Candidates should have experience leading teams, collaborating with stakeholders, and driving technical initiatives.
• Experience in leading a team of technical resources and provide mentorship and guidance to them (if neccessary)
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef. Ability to define infrastructure resources declaratively and manage them programmatically.
• Ability to work in a fast-paced, dynamic environment and collaborate effectively with cross-functional teams and stakeholders.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with your updated resume in MS Words format to : kelvin@starcareerconsulting.com

*Only shortlisted candidate will be notified.

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE. LTD

EA License: 20C0353

Timeless Eternal Beauty Pte. Ltd. is a renowned provider of premium beauty care products. We are seeking a highly skilled Regional Sales Managerto drive our business development in the China market. This position is ideal for a results-oriented professional with a passion for sales, leadership, and market expansion.

Key Responsibilities

• Develop and execute strategic sales plans to expand our market presence in China.
• Build and maintain strong relationships with key clients, distributors, and partners to achieve revenue targets.
• Conduct thorough market research to identify trends, customer preferences, and competitive activities.
• Collaborate with cross-functional teams to align product offerings with market demand and deliver successful go-to-market strategies.
• Set and manage sales targets, providing regular performance reports and sales forecasts to senior management.
• Lead and mentor the sales team, ensuring high performance and development of team members.
• Represent the company at industry events, trade shows, and client meetings to promote the brand and products.

Qualifications:

• Bachelor’s degree or higher in Business, Marketing, Sales, or a related field.
• Significant experience in sales, with a focus on beauty care products.
• Proven track record of success in the China market, with the ability to navigate local business practices and cultural nuances.
• Excellent communication skills in both English and Chinese (spoken and written).
• Strong leadership and management skills, with experience in leading and motivating teams.
• Analytical and results-driven, with the ability to translate market insights into actionable sales strategies.
• Ability to work both independently and collaboratively in a fast-paced, team-oriented environment.

We are seeking a skilled HR Administration Manager to lead and coordinate the human resources and administrative functions within our organization. The ideal candidate will possess a robust background in administration, demonstrate exceptional organizational skills, and have experience in human resources and basic accounting.

In this role, you will be instrumental in supporting our people-centric initiatives and ensuring the smooth operation of daily HR functions. You will report directly to the Executive of HIC and oversee various HR activities, including recruitment, onboarding, employee relations, and employee engagement. We are looking for a candidate who is passionate about employee well-being, compliance, and operational excellence.

Key Responsibilities

Administrative Oversight

• Oversee daily office operations, including supply management, company subscriptions, payment processing, and other day-to-day administrative needs.
• Develop and implement office policies by establishing procedures and standards that guide operational efficiency. This includes organising office operations and procedures, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning clerical functions appropriately. Analyse and monitor internal processes for continuous improvement.

Human Resources

• Ensure compliance with local employment laws and regulations, including the Employment Act, Common Law, Employment of Foreign Manpower Act, Work Injury Compensation Act, and the Workplace Safety and Health Act.
• Manage employee contracts, payroll, and benefits administration to ensure adherence to legal requirements.
• Oversee HR administration tasks, including employment agreements, contract variations, and performance reviews.
• Develop and implement comprehensive organisational strategies that promote a culture of excellence, innovation, and continuous improvement.
• Champion a culture of safety, quality, and high performance, fostering practices that enhance employee engagement and well-being.
• Design and manage compensation and benefits programmes, including salary benchmarking, incentive programmes, and benefits administration.
• Oversee the performance management process, including goal setting, performance evaluations, and career development planning, while providing guidance to managers and employees.
• Address employee relations matters, including grievances, disciplinary actions, and conflict resolution, while promoting a positive work culture through engagement initiatives.
• Identify and resolve HR issues as they arise, offering expert guidance and support to management on all employment-related matters.
• Manage payroll processing, including CPF, Levy, and statutory claims submissions, along with monthly payroll reporting.
• Regularly review and update HR and administrative policies to mitigate risks and ensure alignment with best practices.
• Organise and support employee engagement and welfare activities, including the planning and execution of company trips and events.

Qualifications

• A degree in Human Resource Management, Business Administration, or a related field, with a minimum of 5 years of relevant experience in an HR generalist role or managerial position in a similar capacity.
• Strong knowledge of the Employment Act, local legislation, and best HR practices.
• Familiarity with office management responsibilities, systems and procedures, and risk management skills.
• High adaptability with excellent interpersonal and written communication skills.
• Meticulous attention to detail, coupled with strong analytical and problem-solving abilities.

Job Summary

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Job Purpose
• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment
The Role Responsibilities
Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Key Responsibilities

Strategy

• Awareness and understanding of the Group’s business strategy and sales model appropriate to the RM role.

Business

• Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes

• Responsible for executing sales targets.

People & Talent

• Set appropriate tone and expectations from their team and work in collaboration with clients and internal stakeholders such as SCB China RMs, 3rd party referral channels and Operations Team.

Risk Management

• The ability to stay compliance to the regulated role govern by MAS

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Skills and Experience

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Singapore CPBB International Banking Team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Treasury, Investment and Insurance Specialists, SCB China RMs.

Our Ideal Candidate

• CMFAS Exams
• Agreed individual sales target
• Agreed service standards to customers
• Operation control and sales compliance

Role Specific Technical Competencies

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
• Experience in Managing North Asia Market
• Good understanding and command of Mandarin as the incumbent will be supporting Chinese market
• 3 years of experience as Relationship Manager

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Key Responsibilities:

• Develop and execute import strategies while coordinating with suppliers and third-party logistics.
• Ensure timely container clearance, unstuffing, and report submissions.
• Monitor and track shipping schedules, updating in Navision with weekly reports.
• Oversee the transfer of raw materials and finished products between warehouses and production plants.
• Ensure compliance with regulations, company procedures, and ISO standards.
• Manage warehouse space allocation for cost-saving and efficiency.
• Handle shipping documentation and customs clearance.
• Lead, train, and develop the import shipping team for operational excellence.
  

Other Information:

Bachelor's Degree/Diploma in Supply Chain, Logistics, or related field.
7+ years of managerial experience in manufacturing or related industries.
Proficiency in Microsoft Office and Navision.

Location: West of Singapore

If you're ready for an exciting challenge and want to be part of a forward-thinking team, apply today!

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

*Full scope of marketing and digital marketing work, including marketing campaigns, social media campaigns, design concepts, art direction, producing marketing decks and collaterals etc.

*Facebook , IG , Tiktok ,....Etc

*To develop new marketing campaigns to promote our brand and products and increase sales

*Planning and arranging contracts for the collaboration partners.
Work with Marketing, Sales and BD teams to plan and execute tactical campaigns to drive attraction and retail tourism sales and event sales.

*Support and work together with the Sales & Bussiness Development team

*To achieve contact and collaborations or partnerships with the different brands or platforms

*Lead long term brand and marketing strategies, provide market insight to create a positive perception of the brand, continuously push and maintain the brand’s

*Work closely with team to develop trade marketing strategies

Client: Sales Manager (Marine, Shipping, Vessel)/ Business Development Manager (Shipping)

Our esteem client is looking for a Client: Sales Manager (Marine, Shipping, Vessel)/ Business Development Manager

Incumbent is required to build an international business portfolio, maintain, expand, establish and build enterprise strategic growth and partnership. It is paramount to drive international business development and growth.

Job Scope:

• Plan and execute Sales business Strategies to achieve products solutions in the Marine, Shipping, Vessel industry.
• Handle Marine/Shipping products and services.
• Enterprise Solutions and Professional Services with a well-established sales network and a consultative selling approach.
• Good handling contacts in the Shipping / Marine Industry.

Requirements:

• Strong experience in handling Products & Services in the Marine/ Shipping industry.
• Solid selling experience in Products & Solutions.
• Track record in Strategic Planning, Account Management, and Sales Management.
• Good Customer focus, such as Ship Owner, Ship Management or Shipyard experience.
• Experience in handling Ship Owners/ Shipyard/ Ship Management.
• Solid experience in sourcing/ hunting for new accounts.
• Good SEA coverage – SEA ( Singapore, Indonesia, Thailand, Philippines, Vietnam, etc.
• Demonstrated strong Contacts/ Account management/ Business Development, Stakeholder Management and Client Management.
• Possess strong Shipping/ Marine Contacts.
• Minimum 5 years of Account Management experience in the Shipping industry.
• Track record in handling accounts in the Marine, Shipping, Vessel industry.
• Strong Shipping Technical Background and possess good contacts with Ship Owners / Managers in SEA
• Experience in handling Fleet Managers n Technical Manager.
• Minimum Degree in Shipping/ Marine field.
• Excellent interpersonal and communication skills.
• Able to multi-task and work under stressful environment.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

We are seeking an experienced and dynamic Senior Sales Manager to lead and drive our smart home sales team. This individual will be responsible for developing and implementing effective sales strategies, managing customer relationships, and achieving sales targets. The Senior Sales Manager will oversee the sales operations and be a key contributor to the growth and success of SINGGATE.

Key Responsibilities:

Sales Strategy & Planning:

Develop and execute strategic sales plans to meet or exceed monthly, quarterly, and annual sales targets.
Analyze market trends, customer preferences, and competitor activities to identify growth opportunities.
Work closely with the marketing team to create promotional campaigns, product launches, and events that drive sales.

· Team Leadership & Development:

Lead, mentor, and manage the sales team to maximize performance and productivity.
Conduct regular training and development sessions to enhance the skills and knowledge of the sales staff.
Set clear sales goals, monitor performance, and provide actionable feedback to the team.

· Customer Relationship Management:

Build and maintain strong relationships with new and existing dealers to foster loyalty and repeat business.
Ensure a high level of customer satisfaction through professional and courteous sales processes.
Address and resolve customer complaints or issues in a timely and effective manner.

· Sales Operations:

Manage and optimize the entire sales process, including lead generation, follow-up, negotiations, and closure.
Coordinate with the inventory management team to ensure that the sales team has the necessary stock to meet demand.
Monitor and analyze sales metrics, generate reports, and present findings to senior management.

· Market Expansion:

Identify new business opportunities, partnerships, and markets to expand the dealership’s customer base.

Requirements :

· Proven experience as Digital Marketing Executive or similar role

· Excellent communication and interpersonal skills

· Proficient in communicating both English and Chinese

· 7+ years of sales experience, with at least 3 years in a leadership role within the smart home industry is an advantage

· Excellent communication and interpersonal skills, Proficient in communicating both English and Chinese

We are seeking an experienced and dynamic Senior Sales Manager to lead and drive our smart home sales team. This individual will be responsible for developing and implementing effective sales strategies, managing customer relationships, and achieving sales targets. The Senior Sales Manager will oversee the sales operations and be a key contributor to the growth and success of SINGGATE.

Key Responsibilities:

· Sales Strategy & Planning:

Develop and execute strategic sales plans to meet or exceed monthly, quarterly, and annual sales targets.
Analyze market trends, customer preferences, and competitor activities to identify growth opportunities.
Work closely with the marketing team to create promotional campaigns, product launches, and events that drive sales.

· Team Leadership & Development:

Lead, mentor, and manage the sales team to maximize performance and productivity.
Conduct regular training and development sessions to enhance the skills and knowledge of the sales staff.
Set clear sales goals, monitor performance, and provide actionable feedback to the team.

· Customer Relationship Management:

Build and maintain strong relationships with new and existing dealers to foster loyalty and repeat business.
Ensure a high level of customer satisfaction through professional and courteous sales processes.
Address and resolve customer complaints or issues in a timely and effective manner.

· Sales Operations:

Manage and optimize the entire sales process, including lead generation, follow-up, negotiations, and closure.
Coordinate with the inventory management team to ensure that the sales team has the necessary stock to meet demand.
Monitor and analyze sales metrics, generate reports, and present findings to senior management.

· Market Expansion:

Identify new business opportunities, partnerships, and markets to expand the dealership’s customer base.

Requirements :

· Proven experience as Digital Marketing Executive or similar role

· Excellent communication and interpersonal skills

· Proficient in communicating both English and Chinese

· 7+ years of sales experience, with at least 3 years in a leadership role within the smart home industry is an advantage

· Excellent communication and interpersonal skills, Proficient in communicating both English and Chinese

Job duties:

• Managing operations management regionally and ensure continuity of business operations
• Developing comprehensive operational strategies, through alignment with the corporate vision and seamless integration across all entities
• Establishing transparent communication with executive leadership and across all operational teams to facilitate effective problem-solving
• Ensuring direction in improving effectiveness and efficiency across all operational processes and procedures
• Fostering a culture of operational excellence and continuous improvement.
• Maintaining good rapport with all stakeholders.
• Ensuring teamwork and strict adherence to corporate governance policies, relevant ethical and compliance standards, and workplace safety requirements.

Requirements:

• Degree or above in any field
• 8 to 12 years operation management experience from apparel manufacturing industry
• Good track record of success in driving operational excellence initiatives and in managing cross-functional teams
• Managing manufacturing plants from Asia pacific region

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

Job Description:

We are seeking a talented Social Media and Content Writer Specialist to join the Marketing & Communications team.

The ideal candidate is a creative thinker, excellent writer, and adept researcher who can develop engaging content across various platforms. You will work closely with colleagues in the Marketing & Communications team and Programming & Producing teams to create compelling content that resonates with our target audience.

Duties & Responsibilities:

Research & Ideation

• Conduct research to generate ideas and conceptualise creative content for various target audiences across platforms, including social media, video, and e-mailers, to achieve communications, marketing, and festival / programme objectives.
• Develop good knowledge of organisation / festival / programme brand knowledge, positioning and tone of voice.
• Stay updated with industry trends and best practices in content writing and digital marketing to enhance the editorial calendar.

Content Creation and Editing

• Write clear, concise, and engaging content for our website, social media, e-mailers and other marketing channels.
• Identify, curate and develop content from festivals and programme assets.
• Creating an editorial calendar for timely and strategic content ideas throughout the year.
• Conduct interviews, attend rehearsals, etc., for content generation.
• Craft stories that resonate with various target audiences and encourage engagement.
• Distil complex concepts into easily understood content.
• Create and schedule posts for multiple social media channels.
• Edit and proofread content for accuracy, clarity, consistency, and adherence to the festival / programme brand style and tone of voice.

Monitoring and Management

• Manage content distribution to online channels and social media platforms to increase web traffic.
• Keep up to date with industry best practices and monitor content activities of other arts centres and festivals websites.
• Monitor and analyse online statistics, including social ad web traffic, user demographics, and content performance, to inform content strategy.
• Manage and complete multiple content writing projects on time.

Collaboration & Strategy

• Collaborate with the Marketing & Communications and Programming & Producing teams to develop content strategies supporting marketing initiatives, ensuring alignment and consistency in messaging, branding, and style across social media and digital platforms.
• Develop content distribution and promotion efforts to increase brand visibility and drive traffic across social media and digital platforms.
• Strategize content creation and distribution for respective social media platforms based on target audience.

Requirements:

Education

• Degree in English, Marketing, Communication, Journalism or a related field

Experience

• Minimum 5 years of experience in arts/events related industry such as events marketing, arts marketing, digital marketing and social media
• General knowledge of the arts is important
• Proven experience as a Content Writer, Copywriter, Social Media Manager/ Specialist or similar role
• Strong writing and editing skills to produce high-quality content
• Familiarity with various writing styles and media types
• Proficiency in content management systems (CMS) and other digital tools
• Experience candidate will be considered for a higher appointment

Skills

• Excellent research skills and the ability to gather, analyse and present information effectively
• Highly articulate and versatile writer with excellent editorial skills; solid command of English with the ability to create compelling headlines that capture attention
• Good knowledge of respective social media platforms, their uses and functions and target audience
• Excellent project management skills
• Strong communication and collaboration skills

Characteristics

• Ability to thrive in a fast-paced, high-energy work environment
• Strong multi-tasking skills and ability to meet tight deadlines

Do note that this is a 2-year contract role.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK is a premier medical aesthetic clinic chain with a significant presence in Singapore, Kuala Lumpur, Shanghai, and Hangzhou. With over a decade of experience in providing innovative, safe, and effective aesthetic treatments, we are dedicated to empowering individuals to embrace beauty and confidence. Our commitment to quality and excellence in aesthetic care has made us a trusted partner in our clients' journeys towards perfecting skin and body beautifully.

About the Role

Are you an organized individual with a penchant for systematic thinking and a knack for executing business plans flawlessly? Do you thrive in an environment where meticulous planning meets hands-on action? If yes, we're looking for you! We are seeking an Operation Planning Executive/Manager to join our dynamic team at [Name of Aesthetic Clinic Chain]. In this role, you will be responsible for organizing logistics, materials, and manpower to ensure seamless operations across our chain of aesthetic clinics. You'll play a vital role in achieving our business objectives by maintaining a high-level perspective while being actively involved in day-to-day execution. Adaptability is key as you'll be handling unforeseen challenges such as machine breakdowns and manpower shortages with ease.

Job Responsibilities

• Collaborate with Directors, Doctors, and frontline colleagues to develop and execute operational plans.
• Implement and refine Standard Operating Procedures (SOPs) to ensure efficiency and cost-effectiveness.
• Oversee logistics, materials, and manpower to meet business demands.
• Handle sudden changes and challenges such as machine breakdowns and manpower shortages effectively.
• Utilize IT systems to streamline operations and enhance productivity.
• Maintain clear communication channels with all stakeholders.

Ideal Candidate

• Minimum Bachelor’s degree from reputable universities preferably in Business Administration and Health Sciences.
• 2 years of relevant experience in service/hospitality/healthcare/retail industry, are welcome to apply.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Strong working knowledge of Excel.
• Proficient in IT systems.

What We Offer

• An attractive Salary Package with fixed pay of up to S$5,000 per month for candidates who fully meet our requirements.
• 5 working days per week; Monday to Friday.
• Sponsored work trips to KL to promote mutual learning and exchanges.
• Comprehensive job training and professional guidance provided.
• Fast-track career path for fast learners and high performers.
• Opportunity to work alongside doctors and management.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.
• Exclusive staff discounts on our products and services.
• Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK is a premier medical aesthetic clinic chain with a significant presence in Singapore, Kuala Lumpur, Shanghai, and Hangzhou. With over a decade of experience in providing innovative, safe, and effective aesthetic treatments, we are dedicated to empowering individuals to embrace beauty and confidence. Our commitment to quality and excellence in aesthetic care has made us a trusted partner in our clients' journeys towards perfecting skin and body beautifully.

About the Role

Are you an organized individual with a penchant for systematic thinking and a knack for executing business plans flawlessly? Do you thrive in an environment where meticulous planning meets hands-on action? If yes, we're looking for you! We are seeking an Operation Planning Executive/Manager to join our dynamic team at [Name of Aesthetic Clinic Chain]. In this role, you will be responsible for organizing logistics, materials, and manpower to ensure seamless operations across our chain of aesthetic clinics. You'll play a vital role in achieving our business objectives by maintaining a high-level perspective while being actively involved in day-to-day execution. Adaptability is key as you'll be handling unforeseen challenges such as machine breakdowns and manpower shortages with ease.

Job Responsibilities

• Collaborate with Directors, Doctors, and frontline colleagues to develop and execute operational plans.
• Implement and refine Standard Operating Procedures (SOPs) to ensure efficiency and cost-effectiveness.
• Oversee logistics, materials, and manpower to meet business demands.
• Handle sudden changes and challenges such as machine breakdowns and manpower shortages effectively.
• Utilize IT systems to streamline operations and enhance productivity.
• Maintain clear communication channels with all stakeholders.

Ideal Candidate

• Minimum Bachelor’s degree from reputable universities preferably in Business Administration and Health Sciences.
• 2 years of relevant experience in service/hospitality/healthcare/retail industry, are welcome to apply.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Strong working knowledge of Excel.
• Proficient in IT systems.

What We Offer

· An attractive Salary Package with fixed pay of up to S$5,000 per month for candidates who fully meet our requirements.

· 5 working days per week; Monday to Friday.

· Sponsored work trips to KL to promote mutual learning and exchanges.

· Comprehensive job training and professional guidance provided.

· Fast-track career path for fast learners and high performers.

· Opportunity to work alongside doctors and management.

· Opportunity to embark on the Management Trainee Program for career advancement.

· Reward and recognition program that appreciates the most competent and brightest employees.

· Promotion based on performance and achievements.

· Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.

· Exclusive staff discounts on our products and services.

· Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK is a premier medical aesthetic clinic chain with a significant presence in Singapore, Kuala Lumpur, Shanghai, and Hangzhou. With over a decade of experience in providing innovative, safe, and effective aesthetic treatments, we are dedicated to empowering individuals to embrace beauty and confidence. Our commitment to quality and excellence in aesthetic care has made us a trusted partner in our clients' journeys towards perfecting skin and body beautifully.

About the Role

Are you an organized individual with a penchant for systematic thinking and a knack for executing business plans flawlessly? Do you thrive in an environment where meticulous planning meets hands-on action? If yes, we're looking for you! We are seeking an Operation Planning Executive/Manager to join our dynamic team at [Name of Aesthetic Clinic Chain]. In this role, you will be responsible for organizing logistics, materials, and manpower to ensure seamless operations across our chain of aesthetic clinics. You'll play a vital role in achieving our business objectives by maintaining a high-level perspective while being actively involved in day-to-day execution. Adaptability is key as you'll be handling unforeseen challenges such as machine breakdowns and manpower shortages with ease.

Job Responsibilities

• Collaborate with Directors, Doctors, and frontline colleagues to develop and execute operational plans.
• Implement and refine Standard Operating Procedures (SOPs) to ensure efficiency and cost-effectiveness.
• Oversee logistics, materials, and manpower to meet business demands.
• Handle sudden changes and challenges such as machine breakdowns and manpower shortages effectively.
• Utilize IT systems to streamline operations and enhance productivity.
• Maintain clear communication channels with all stakeholders.

Ideal Candidate

• Minimum Bachelor’s degree from reputable universities preferably in Business Administration and Health Sciences.
• 2 years of relevant experience in service/hospitality/healthcare/retail industry, are welcome to apply.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Strong working knowledge of Excel.
• Proficient in IT systems.

What We Offer

• An attractive Salary Package with fixed pay of up to S$5,000 per month for candidates who fully meet our requirements.
• 5 working days per week; Monday to Friday.
• Sponsored work trips to KL to promote mutual learning and exchanges.
• Comprehensive job training and professional guidance provided.
• Fast-track career path for fast learners and high performers.
• Opportunity to work alongside doctors and management.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.
• Exclusive staff discounts on our products and services.
• Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

• Singapore Based (Suntec)
• 5 Days // 9 – 6 PM
• $4,000 - $5,000+ AWS + 14 Days AL + Medical Claim
• Diploma with min 5-7 years working experience in Manufacturing or automation environment; Bachelor’s degree with 3-5 years working experience in Manufacturing or automation environment.
• Career Progression Opportunities

** Family Office Environment in managing fund, investment and charity from the budget given**

Job Scopes:

• Provide secretarial and administrative support to manager located at Singapore's office, no overseas travelling requires.
• Managing incoming and outgoing correspondence on behalf of manager, phone calls and other form of communication
• Collaborate with other departments (Finance, Investment, Charity Team) to ensure that all company processes are handled efficiently and resolve any issues that may arise
• Schedule appointments, meetings, and calls, and ensure that they are prepared and on time for all engagements.
• Prepare presentations, meeting minutes and report.
• Perform administrative and office support, such managing office maintenance, water supply, insurance updates, cleaner management, filing system and contact database.
• Undertake any other ad-hoc tasks and responsibilities assigned

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About Us: We are a leading company specializing in high-quality residential cleaning services, dedicated to delivering exceptional results tailored to each home. We pride ourselves on our innovative marketing strategies and our commitment to superior service.

Role Overview: We are seeking a highly skilled Cleaning Manager to oversee our operations and lead our team, with a strong focus on online marketing. This role requires an individual adept at managing both cleaning services and advanced marketing strategies. Please note that this position requires working on weekends and public holidays as needed.

Key Responsibilities:

Manage daily operations of cleaning services, ensuring top-notch service quality and client satisfaction.
Develop and execute sophisticated online marketing campaigns to enhance brand visibility and attract new clients.
Monitor and analyze marketing performance, making data-driven adjustments to strategies.
Lead and train cleaning staff, ensuring adherence to company standards and protocols.
Be available to work on weekends and public holidays as required to meet client needs.
Required Qualifications:

Minimum of 5 years of experience in cleaning management with a proven track record of high-quality service.
Demonstrated expertise in online marketing, including social media, SEO, and PPC advertising.
Proficiency in using digital marketing tools and analyzing marketing data.
Excellent organizational and leadership skills, capable of managing both operational and marketing responsibilities.
Preferred Skills:

Experience in the residential cleaning industry is highly desirable.
Advanced understanding of marketing performance metrics and data analytics.
Strong communication skills and a customer-oriented approach.
Application Instructions: Please submit a comprehensive CV, a cover letter detailing your experience in cleaning management and online marketing, and examples of successful marketing campaigns. Only candidates with a proven track record in both areas and the flexibility to work on weekends and public holidays will be considered.

Job Description & Requirements

• Perform duties and exercise powers as assigned by the Board of Directors from time to time, either in their capacity as General Manager or in connection with the business operations of the Company.
• Report directly to the Board of Directors of the Company or any appointed representative.
• Responsible for fulfilling all duties required by the Board or the Company.
• Close collaboration with the Financial Manager to ensure alignment and efficiency.
• Develop and implement strategic objectives aimed at enhancing the economic benefits for the Company
• Responsible for overseeing all sales and marketing activities to ensure they contribute effectively to the Company’s objectives and help achieve the annual budget goals approved by the Board of Directors.
• The General Manager must adhere to the Terms and Conditions outlined in the Company's Policies and Manuals, ensuring all actions are in line with the established standards and regulations.

Requirements:

• Degree in any fields
• Strong in Business Development
• Experience in Metal or Aluminium Industry

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305
Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Info:

• Salary: Basic up to $6000 + AWS + VB
• Working Hours: Monday - Friday (9am - 6pm)
• Location: Boon Lay

Job Scope:

• Regularly assess cost-saving opportunities and ensure that pricing for goods aligns with current market rates, is efficiently sourced, and procured to maximize value for the business
• Lead accurate demand forecasting in collaboration with sales and marketing by monitoring and communicating forecasts, changes, inventory estimates, supply conditions, business risks, opportunities, and mitigation strategies
• Analyze sales trends and influencing factors to incorporate insights into forecasting and inventory planning
• Manage spending effectively and promote a culture of long-term savings in procurement costs
• Build and maintain effective relationships with key suppliers for food and beverage raw materials, ingredients, and packaging to meet business needs
• Collaborate with the Sales and Marketing Team to develop and implement strategic initiatives that support the business’s growth and profitability goals
• Coach the team to develop the skills necessary for long-term business and individual success
• Serve as the primary subject matter expert, developing policies and procedures related to procurement and planning
• Oversee the purchasing system, Costpoint, and provide strategic direction on procurement actions, approval workflows, thresholds, and tracking of Purchase Requests and Purchase Orders
• Work with the Finance team to ensure that procurement management aligns with corporate standards
• Stay informed about Import/Export regulations and ensure compliance, including coaching and training staff on these regulations

Requirements:

• Degree or Diploma in Purchasing/Supply Chain, Business, or a related field is required
• Minimum of 3 to 5 years of work experience in purchasing, ideally within the FMCG sector, with a preference for food sourcing/purchasing
• Experience in overseas food importation, particularly in freight cost management, MOQ negotiation, and inventory control. Experience in meat and cheese imports is considered advantageous
• Knowledge of SAP software, pivot tables, VLOOKUP, and Excel
• Proven track record of managing significant costs of goods with a strong motivation to deliver cost savings
• Excellent at guiding and mentoring team members to achieve accuracy in forecasts and inventory management
• Strong leader with good decision-making skills and the ability to multitask
• Demonstrated success in collaboration (cross-functional) and delivering results as a team contributor and coach
• Strong business acumen, an open-minded approach, and the ability to effectively manage relationships within the organization and with suppliers

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Summary:

The Senior Manager ensures compliance with safety, quality, environmental regulations, and data governance. He/She oversees fuel stock planning, fuel quality, and complex maintenance approvals. The role also involves managing emergency response plans and handling strategic contractual issues with customers and stakeholders.

The Senior Manager supports business continuity, leads strategic growth and digital transformation, and drives continuous improvement. He/She manages staff development and optimizes resources and operational efficiency, demonstrating strong leadership and decision-making skills.

Key Responsibilities:

Fuel Operations:

• Oversee fuel farm operations and ensure fuel quality.
• Plan and review fuel stock based on demand forecasts.
• Address fuel losses with appropriate action plans.

Maintenance Management:

• Approve complex maintenance work and manage equipment issues.
• Escalate significant issues to senior management as needed.

Compliance and Standards:

• Develop and implement business continuity and emergency response plans.
• Ensure compliance with quality, safety, and data governance standards.
• Review and update SOPs and oversee audits to address non-compliant findings.

Customer and Stakeholder Relations:

• Manage strategic contractual issues and maintain relationships with key customers.
• Ensure effective communication and collaboration with external stakeholders.

Continuous Improvement:

• Lead organizational and digital transformation projects.
• Guide continuous improvement initiatives to enhance resource optimization and operational efficiency.

People and Financial Management:

• Oversee career planning and development for staff.
• Manage departmental budgets and optimize resource allocation.
• Review and approve purchase requisitions, control costs, and improve recruitment and retention rates.

Requirements:

• Degree in operations management preferred.
• Experience in aviation, airbase (RSAF), and/or fuel farm operations is a plus.
• Proficient in MS Office (Excel, Word, PowerPoint).

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

**We regret to inform that only shortlisted candidates will be informed.**

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Key Responsibilities:

• Prepare sales, cost, and cash flow forecasts, along with management accounts for different business divisions.
• Ensure timely submission of financial reports to management.
• Oversee the Accounts Department, ensuring accuracy in daily operations and compliance with payment and collection policies.
• Monitor customer collections and supplier payments, including reviewing banking documents like LCs, IBCs, and invoice financing.
• Review and verify GST submissions and accounting records.
• Monitor stock movement through regular reporting.
• Liaise with auditors, tax agents, company secretaries, and bankers.
• Assist CEOs and Financial Controller with various business projects.
• Handle additional tasks as required.
• Ensure all financial operations comply with company policies and industry standards.

Requirements:

• Degree in Accountancy with at least 5 years of experience.
• Strong understanding of finance and accounting policies.
• Excellent analytical, communication, and interpersonal skills.
• Immediate availability preferred.

If you're ready for an exciting challenge and want to be part of a forward-thinking team, apply today!

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

KEY RESPONSIBILITIES:

STRATEGIC PLANNING

• Lead and develop the 3-year Market Action Plan in close partnership with SAM Exco (state of the nation, sales analysis & forecasts, brainstorm & idea generation, writing & formatting of the final documents, creative proposal).
• Ensure successful implementation of key strategies by facilitating the planning (calendar, resources, orchestration) and management of the market’s main initiatives
• Lead some regular presentations for HQ and Regional/Local Excos
• Coordinate and give 360 visibility to MD and Exco of all key projects across categories and departments, to ensure alignment and relevant prioritisation.

STRATEGIC PROJECTS

• Oversee & support 360 projects’ orchestration and transversal coordination in partnership with project leaders from all departments (defining objectives, scope, timeline, key missions & responsibilities, monitoring progress & achievements, and forming dedicated taskforces)
• Ensure alignment with local, regional, HQ and external stakeholders, consistency throughout all touchpoints and share regular communications with key stakeholders, Exco & HQ on project progress, status, and challenges.
• Develop the team’s performance mindset and ability to set KPIs, collect data, and analyze performance of local activations across functions.

ART & CULTURE:

• Lead and oversee all Arts & Culture projects, while continuously refining and orchestrating the long-term roadmap for Cartier SAM.
• Manage dedicated A&P budget for Art & Culture and maximize activation opportunities throughout the year.
• Active networking with cultural institutions and key ecosystem players to identify locally relevant partnerships (short and long term).
• Activate the Internal Art Connector community to ensure the Arts dimension is present & reflected across all touchpoints/ projects.

CORPORATE INITIATIVES:

• Lead and oversee the RED CLUB (RC) Singapore Project.
• Define & elaborate the local RC Strategy
• Manage the SG Chapter members and ensure yearlong treatment & local purpose activations.
• Management & prospecting of new recruits to join the chapter.
• Drive the annual Young Leader Awards promotion locally with members to gardener applications.
• Work closely with the Regional Corporate team to activate the Cartier Women’s Initiative in the local markets through close follow up with the fellows and community.

SUPPORT THE TRANSFORMATION – COLLABORATION & PARTNERSHIP:

• Challenge the status quo and current ways of working within Cartier SEAO and bring new ideas with a fresh and positive view and mindset.
• Establish and maintain strong relationships with Cartier SEAO leadership team, in office and boutique, key stakeholders in the region and globally to identify their needs and seek full range of business solutions.
• Assist leadership in strengthening internal communications with staff at all levels throughout the organization.
  

TECHNICAL SKILLS:

• A minimum 8 years of experience required, preferably in the luxury industry.
• Strong leadership, interpersonal, and organizational skills.
• Experience in working transversally with all key functions in a market/HQ.
• Ability to work strategically and collaboratively across departments.
• Excellent communication skills and creative mindset.
• Strong knowledge of Maison’s Branding, Corporate initiatives and of the Art & Culture sphere.
• Proven ability to work with all levels of management cooperatively, smoothly, and efficiently.
• Possesses the structure and process experience of a multinational background but with an entrepreneurial flair and drive.
• Experience supporting growth through transparency, consistency, and disciplined execution. Must be able to manage multiple projects simultaneously and organize workload to meet organizational timelines in a fast paced, high-growth environment.
• Excellent written and oral communication skills in English.
• Expert proficiency in Excel and PowerPoint.

PERSONNAL SKILLS:

• High level of integrity and dependability with a strong sense of urgency and results-orientation, with a track record for delivering to plan.
• Flexibility to adapt quickly to changing circumstances; able to proactively question and challenge to prioritize and identify solutions in timely manner.
• Clear thinker with outstanding numeric ability supported by a rounded commercial awareness.
• Curious in nature and always looking to question, learn, and look for better ways to do things.
• Relish working in a company with a diverse and global environment.
• Proactive, confident, coupled with strong verbal and presentation skills.
• Personable, fun, creative, team oriented.

See yourself at Twilio

Join the team as Twilio’s next Technical Account Manager (Chinese speaking)

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency.

Responsibilities

In this role, you’ll:

• Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
• Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
• Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
• Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 3 to 5+ years of relevant experience as part of a support or operations team in a software or SaaS company.
• Knowledge of web services, JavaScript (Node.js), React.JS, XML Python, Ruby, PHP, Java, C#, Swift, API and implementations using SDKs.
• Broad capabilities to troubleshoot and debug server-side code and client-side code (JavaScript, Android, iOS).
• Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
• Exceptional time management skills, emotional intelligence, interpersonal communication and ability to prioritize tasks while evaluating situational urgency.
• Demonstrated history of driving complex product issue resolutions including escalation management, internal and external strategy planning through to solution delivery.
• High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums.
• Interest in utilizing customer feedback to identify and drive improvements in our products.
• Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
• Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
• Proficiency in Chinese language (both oral and written) in order to support many of our Personalized Support customers from Hong Kong and China region.

Desired:

• Experience building and maintaining interactive dashboards using technologies such as Amazon Quick Sight, AWS Data Pipeline, Looker, Snowflake, Salesforce or others.
• Demonstrated ability to develop workflows to increase troubleshooting efficiency while still following standard processes and procedures.
• Experience working with Looker, AWS Cloud Analytics, Tableau, Salesforce, JIRA, Confluence, Airtable, Zendesk and other project tools.

Location

This role will be remote, and based in Singapore.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].