Total 67 Manager operations engineer job vacancies in Changi, South East

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Operations Manager to join our dynamic and fast- growing team. The Operations Manager ensures seamless operations of the catering service by overseeing daily activities, managing resources, coordinating teams, and maintaining high standards of quality, efficiency, and customer satisfaction. This role is pivotal in optimizing processes, managing costs, and ensuring the company’s operational goals are met.

Key Responsibilities:

1. Operations Management:

• Plan, coordinate, and oversee daily operations across kitchen, logistics, and service teams.
• Ensure timely delivery of catering orders and adherence to service commitments.
• Develop and implement efficient workflows and processes to maximize productivity.
• Monitor inventory and manage procurement of raw materials, equipment, and supplies.

2. Team Leadership and Coordination:

• Supervise and manage kitchen staff, catering crew, delivery drivers, and support teams.
• Provide leadership, training, and motivation to ensure high performance.
• Conduct regular team meetings to review operations and resolve issues.
• Address and resolve operational conflicts or challenges effectively.

3. Quality Assurance:

• Monitor food quality, presentation, and service to ensure compliance with company standards.
• Ensure adherence to food safety, hygiene, and health regulations.
• Conduct regular inspections of facilities, equipment, and processes.

4. Customer Service:

• Liaise with the sales and customer success teams to understand client requirements.
• Ensure customer satisfaction by delivering high-quality catering experiences.
• Handle escalated customer complaints or service issues promptly.

5. Financial and Resource Management:

• Manage budgets and control operational costs to meet financial goals.
• Analyze operational data to identify cost-saving opportunities.
• Schedule and allocate resources effectively to meet business demands.

6. Strategic Planning and Continuous Improvement:

• Collaborate with senior management to develop and implement operational strategies.
• Identify opportunities for improvement in processes, technology, and service delivery.
• Stay updated on industry trends and competitor practices to maintain a competitive edge.

Qualifications and Requirements:

• Education: Diploma or Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Experience: Minimum 3 to 5 years of experience in operations management, preferably in catering or food service.
• Strong knowledge of catering operations, food safety standards, and logistics.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in operational software, inventory systems, and Microsoft Office Suite.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.

To apply, email your resume to [email protected]. Kindly note that only shortlisted applicants will be notified.

Job Responsibilities

• Oversee and manage day-to-day cargo operations, including cargo acceptance, documentation, build-up, breakdown, loading, unloading, delivery, etc.
• Ensure adherence to operational and safety procedures and standards including corporate and other regulatory requirements
• Ensure smooth and efficient handling of both import and export cargo
• Handle any cargo irregularities and claims in accordance with the company’s standard procedures
• Work closely with ground handling agents, monitor their performance and provide feedback
• Prepare regular cargo reports and performance data for management review
• Supervise and provide guidance to cargo staff, including cargo agents, handlers, and other personnel, to ensure smooth and efficient operations

Requirements

• Bachelor's degree in any discipline
• At least 10 years of experience in the air cargo industry
• Strong understanding of air cargo regulations, including safety and security requirements
• Excellent verbal and written communication skills
• Strong leadership and team management skills
• Ability to identify and resolve issues related to cargo operations

Job Summary

The Hospital Operations Manager is responsible for overseeing the critical operational functions of the hospital, including linen and laundry services, food services, bed management, claims management, and project management. This role is integral in ensuring that all services operate efficiently and effectively, contributing to an exceptional patient experience while adhering to regulatory requirements, including the Personal Data Protection Act (PDPA). The manager will work collaboratively with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.

Responsibilities

1. Linen and Laundry Management

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.

2. Food Services

• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.

3. Bed Management

• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.

4. Claims Management (Senior Mobility & Enabling Fund, One-Rehab, Medifund, Medifund Silver, Financial Assistance Scheme)

• Supervise the claims processing team to ensure accurate and timely submissions to agency.
• Work with relevant departments to resolve issues and improve work process efficiency.
• Analyze claims data to identify trends and areas for improvement.

5. Hospital Inspection: (Liaison Officer between MOH and SACH)

• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.

6. Project Management

• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.

7. PDPA Compliance

• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audit for staff on data protection policies and best practices.

8. Management Meeting

• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.

9. Collaboration with Multidisciplinary Teams

• Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
• Participate in interdisciplinary meetings to address operational challenges and develop solutions.

10. Procurement of Services & Vendor Management:

• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.

11. Staff Management

• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.

12. Budgeting and Financial Management

• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility. This position focuses on analyzing performance metrics, identifying trends, and implementing data-driven strategies to enhance efficiency, patient care, and overall hospital performance.

13. Collaboration and Communication:

• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.

14. Additional Information

• Fast-paced hospital setting.
• Flexibility in hours may be required to accommodate operational needs.
• Assume other responsibilities relevant to position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.
• Carry out other responsibilities and duties as assigned from time to time.

At SASS (Singapore Aero Support Services Pte Ltd), we are looking for a highly motivated individual with strong expertise in operational management to join our expanding team.

Working alongside the management team, you will lead and direct a large team of 50 to 60 personnel as part of your daily scope, coupled with extensive reporting and KPI management.

You will be an integral part of the core operations team and it is paramount to cooperate across other operational divisions to achieve common objectives.

If you are a team player who is willing to take up challenges, perform under pressure and understands the complexities within the aviation operational, logistics and transportation management function, we look forward to receiving your application.

Job Responsibilities

• Oversee daily logistical operational function and ensure KPIs are met.
• To ensure business impact are identified, reported on, and managed at all times.
• To identify and deliver operational excellence across the logistics team.
• To lead and facilitate LEAN / process improvement through digitalisation for the logistics team.
• To support the delivery of better value and greater efficiency through identification and elimination of unnecessary complexity within business processes.
• To actively monitor operational risks to foresee/identify potential problems and provide solution to address it.
• Ensure compliance with safety and quality guidelines.
• Administration and supervision of staff under his charge.
• Perform Data Analysis, setting goals, and Reporting: Utilize data-driven insights to monitor key performance indicators (KPIs), develop strategies & roadmap, evaluate logistics and warehouse performance, and present regular reports to senior management.

Requirements

• Bachelor’s degree in logistic/supply chain management or equivalent work experience in logistics field.
• Min 3 years of working experience in logistic, preferably related to aviation industry.
• Prior experience in managing an operation size of 50-60 personnels will be added advantage.
• Good knowledge on warehouse management using SAP, inventory planning and transport management.
• Good presentation skills and experience in handling industrial relations matters.
• Possess strong leadership skills and driving performance.
• Effective communication and interpersonal skills to interact with diverse stakeholders.
• Problem-solving ability and proactive approach to identifying and resolving operational/supply chain issues.
• Comfortable working in a fast paced and matrix organisation.
• Good computer skills e.g. Microsoft Excel and power point.

1. Must qualify for mandatory documentations to work in Changi Airport (i.e. Airport Pass administered by Airport Police)

2. Rotational shift work (e.g. week 1 - 0800H to 1700H // week 2 - 1300H to 2200H // week 3 - 1800H to 0300H // week 4 - 0100H to 1000H etc)

3. Work environment subjected weather elements (i.e. no shelter at airport tarmac, under rain / sun)

4. Proficient communications in English (to liaise with various stakeholders operating at the flights)

5. Basic literacy in Microsoft office (for generating & submitting of daily operational / incident reports etc)

6. Point of contact for client's operational counterparts; to coordinate & implement changes as directed.

7. Possession a valid Airfield Driving Permit (ADP) would be a bonus.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Specific Accountabilities

• Counterpart and deputy to Apple Head of Finished Goods, Asia Pacific

• Accountable for DB Schenker’s Finished Goods and Apple returns logistics regional operations across APAC.

• Drive DB Schenker’s key contract logistics and corporate key initiatives including culture programs.

• Work closely with the customer to drive key initiatives and scale planning for the operations in the APAC region for the Finished Goods

business.

• To oversee operational excellence within the finished good business through the establishment and maintenance of DB Schenker

Operations Standards and Operations Excellence program (XSite). To identify and deliver continuous improvement initiatives,

governing direct reports for reporting progress at monthly Operations performance reviews with the client.

• Responsible to monitor productivity/scale within operations and facilities, and work with local countries on optimizing processes and

scalability to continuously support customer volume growth.

• Responsible for Regional alignment of processes across countries, and overall compilation and maintenance of SOPs.

• Governance over the monitoring and regional reporting of operation’s productivity and work with local country/operations management teams to drive process optimization / productivity improvement / quality improvement / cost reduction.

• Establish various approved initiatives (people, process, system/data, layout) to deliver sustainable customer volume growth against the

existing resource baselines.

• Conduct regular internal / external Continuous Improvement workshops (opportunity identification and delivery approach)

• Capture, analyze and report CIP achievement against budgets, stretch targets, initiative/project benefits.

• Overall driver for regional operations planning and special events control and reporting.

• Responsible to conduct audits in the country operations to ensure process and documentation compliance, and quality.

• Supporting and governance for complete compliance for customer supplier responsibility (SR) requirements across the region

• Work very closely with the IT Account Management team country to implement capabilities to improve reporting capabilities as well as

potential EDI improvements with client’s systems.

• Support implementation for new business projects, SMRO FG is responsible to work with project management team to align on

implementation schedules, driving operations process mapping.

• Manage outstanding damage claims from clients.

• Working with the countries to provide the best solution and Tracking of CAR (Corrective Actions Report).

• Responsible for monitoring P&L across the regional FG business and identifying critical areas for improvement to increase profitability

across Finished Goods and RMA sites.

Skills Required

• Finished Goods operations knowledge:

- Returns Logistics and domestic transportation operations knowledge in hi-tech industry.

- Have setup, or managed big scale warehouse operations before.

- Able to understand B2B IT systems and WMS in order to discuss/ translate Business requirements to IT counterparts.

• Process mapping and critical thinking/problem solving skills to identify bottlenecks and improve productivity.

• Certification/knowledge of Quality systems such as ISO or 6-sigma.

• Interested in technology trends and able to relate usage to enhance operations.

• Work well under pressure, and able to manage internal and customer demands effectively.

• Analytical and logical approach.

• Good and positive attitude.

• Team player and collaborative approach.

• Flexible to travel for business trips.

• Computer literate with good working knowledge of business tools.

• Min 8 years of Logistics experience majoring in Logistics operations, preferably with returns/spares logistics and/or domestic

distribution.

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

Overview

In this role you will support the management in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional collaboration to plan, coordinate and manage outlet activities to achieve business synergy.

Responsibilities

· Manage and be accountable for outlets’ overall operations

· Assist LWB’s Quality Assurance Executive to ensure outlet operations are compliant with ISO standards

· Update training handbook and standard operating procedures for outlet operations

· Manage outlet schedules

· Develop strategies and streamline work processes to improve productivity

· Ensure that outlets’ premises are in good working condition

· Lead, motivate and train the outlet team to boost staff morale and facilitate succession planning

· Forecast resource and manpower needs

· Formulate strategies to minimise waste production

· Work with the Strategy team to plan, develop and implement sales target, strategies and monitoring mechanisms to achieve outlet revenue growth

· Conduct preliminary performance appraisal and exit interviews

· To manage outlet staff grievances and conflicts and issue disciplinary action when necessary

· Provide timely outlet activity reports to the management

Minimum qualifications

· Proven track record in leading a team

· Experience in F&B operations

Requirements

· Good communication and interpersonal skills

· Good team player

· Able to work within deadlines and well-organised

· Positive attitude and eager to learn

· Display strong initiative and able to work independently

· Thrive in a fast-paced environment and able to adapt quickly

The Assistant Manager (Operations) assists the management of cleaning operation duties as directed by the manager. This includes managing resources, work procedures, service contracts and work incidents. The candidate is also required to implement and recommend operation plans to improve work processes and service quality for the organization, required to performs site visits and is expected to communicate with relevant stakeholders and clients as part of his role in performing operational duties.

Job scope:

• Coordinate with supervisor and client to ensure quality service delivery
• Ensure cleaning teams adhere to safety measures to during cleaning operation
• Assist in budget planning for cleaning operations
• Compile and analyze relevant data to propose recommendations for cleaning process improvement
• Assist in development and review of operation plans to improve work procedures and quality service
• Review daily cleaning job reports for submission to management
• Allocate equipment and/or technologies and supplies to project sites
• Maintain stock of supplies of materials and equipment
• Identify and recommend suitable equipment and/or technologies to improve cleaning operations
• Implement maintenance schedules for tools and equipment
• Facilitate planning of work schedules and deployment of manpower
• Facilitate effective work processes
• Facilitate the capability development of staff
• Interpret tender specifications and prepare quotations for cleaning operations and assist in terms, conditions and pricing negotiation process
• Liaise between internal and external parties to analyse and solidify an overall contract strategy
• Ensure that budget guidelines set are followed and deviation to these should be communicated with explanations
• Raise requests for purchases as required within agreed limits
• Ensure contractual payments are follow up
• Assist in resolving existing contract conflicts
• Report potential risks on contractual changes to the management
• Guide teams to respond to major incidents and emergencies
• Report and update on major incidents and emergencies to the management

Requirements:

• Secondary school education and above
• Preferably with prior supervisory experience in manpower intensive industry
• Location: Islandwide
• Working conditions: 5.5 days work week

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Vice President, Core Operations Manager - Hybrid (Internal Job Title: Ops Sup Lead Analyst – C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Effectively manage and provide oversight of high risk third party and Citi affiliate activities. Ensuring effective risk management practices are in place for third-party relationships, adhering to Citi’s Third-Party Risk Management program
• Manage and perform critical Core Ops Payment processes. Ensure all processes are executed in accordance with Citi policies and procedures, complying with statutory regulations and laws and ensure enhancement and maintenance of internal controls to reduce/control risks and to improve operations standards
• To partner various teams including products, technology, control and other support teams to deliver operational and business goals with paramount focus on timeliness, accuracy and control of delivering payment services. Lead industry payment related projects.
• Perform analysis to define problems, develop innovative solutions, streamline operational processes and expand Operations capabilities for new products and services
• Handle all Audits – internal and external
• Acts as SME to senior stakeholders and /or other team member

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelors’ degree in finance or related field with >15 years of relevant operational experience
• Good understanding of managing large operations team, complex franchise critical processes and relevant controls
• Meticulous and eye for detail and process improvement
• Strategic thinking and Proactive, ability to use own initiative and take lead to devise creative solutions
• Excellent interpersonal, communicate, leadership and management skills
• Strong problem-solving skills and analytical

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

OPERATION MANAGER (AIR FREIGHT)

Responsibilities:

• Oversee the daily operations of export & import of airfreight shipments.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to perform their tasks and achieve excellence.
• Conduct annual performance reviews for the airfreight department
• Maintain records of team training activities for airfreight team

Requirements:

• Min GCE “O” Level
• Min 5 years of airfreight experience
• Strong communication and interpersonal skills required.

As Industrial Operations Manager of the Regional Company:

The job holder will be in charge to organize the full process of the Partnership Memo (PM):

• Maintain a data base of all the status of all the documents related to the PM
• Cross information (from sales forecast, Go To Market, Gates, communication with stakes holder) to ensure all necessary PM are asked for and received
• Obtain the signature from all stakeholders and distribute the signed copies
• Get the relevant Statement of Work (SoW), detailed KIP Price and responsibility matrix in RACI format (when possible and relevant)
  

In the KIP process, in coordination with IOD, CDs, KIP managers the position will be in charge of:

• Liaise with the OU to maintain a data base on the date of coming into force of the main contract, of the KIP contract, of the significant variation of the KIP contract, of the end of the KIP contract and of the end of the main contract
• To organize yearly with the KIP manager the evaluation survey with the exporting units having a contract with a KIP, to collect the feedback of these OU on the performances of the partner
• To obtain a KIP evaluation report from the OU at the renewal of a KIP qualification and at the end of a contract.
• To monitor the implementation of any action plan linked to a Risk Factor
• To monitor and if required to implement with the KIP any maturity or improvement plan decided by the IOD and KIP Managers during the qualification phase or as a consequence of the yearly feedback from OU.
  

In bid phase, the position will :

• Support the bid team (from OU or the Country of destination) in the specification of the SoW and in the negotiation with the Key Industrial Partners (KIP).
• Participate to the evaluation of the best contractual scheme with the KIP;
• Participate to the price analysis of the KIP in a reverse engineering mode based on the SoW/Detailed price/Responsibility matrix. This is to check the consistency between the added value and the price of the KIP
  

In project phase, the position will:

• Analyze the initial sub-contract when the Key Industrial Partners (KIP) is subcontractor or the consortium agreement when the Key Industrial Partners (KIP) is co-contractor, and any potential future variation orders or amendments ;
• Contribute to implementation of Framework Agreements with Key Industrial Partners (KIP) and the Risk Factor action plans under IOD responsibility;

In addition to the above, the Job Holder will be in charge of all the tasks devoted to his/her position pursuant to the Internal Instructions of the Group as well as Board resolutions of the RC.

• More generally, the Job Holder will participate to the securing of the day-to-day operations of the Regional Company and the involved Thales Operational Units with due reference to the best practices and ethics rules.
• The Job Holder will be required to travel from time to time in the Regions covered by the RC

Requirements

• Good understanding of both local industrial partners need for Thales Business Lines as well as of Thales Compliance policies ;
• Good experience in bids, projects, operations, management & negotiation areas ;
• Deep knowledge of the Thales Group and a broad understanding of the various BLs ;
• Business and finance competence ;
• Autonomous, well-versed in internal control, organised, detailed-oriented and work on schedule ;
• Good team player with strong analytical, management, communications and interpersonal skills ;
• Good Leadership competencies in line with Thales Leadership Model.

Job Description

Key Responsibilities

Supervises employees involved in a variety of production and/or operation functions such as assembly, inspection, test, and/or final test which is related to the manufacturing of the company's capital equipment and systems, electronic, mechanical, electro-mechanical, and/or components, subassemblies and subsystems.

Prioritizes production schedules based on available manpower, equipment efficiency, capacity and materials requirements.

Participates in operational meetings. Supports the development and tracking of organization performance metrics. Schedules and conducts milestone meetings. Responsible for meeting or improving cycle time performance and other metrics.

Ensures timely response to operations issues impacting customer satisfaction; acts as an interface in the establishment of and ensuring conformance to customer/vendor requirements; prepares detailed analysis of cost of quality opportunity and initiates corrective action.

Oversees the prevention of employee accidents and injuries. Responsible for ensuring and documenting that all department employees (including temporaries) receive and follow appropriate department training including Environmental, Health and Safety training. Implements, emphasizes importance of, and monitors compliance to appropriate safety policies and procedures.

Develops personnel to include training and career development; manages the performance management process to include the development of team and individual goals, implementing employee development plans, and coaching. Manages the employee selection, hiring, reward and discipline processes.

Support the analysis of and plans for maximum production capacity optimization; implements and monitors manufacturing or dept. processes that collect, analyze and report key measurement data and real time status.

Identifies process and quality changes designed to improve manufacturing or department capabilities. Drives Lean, Safety and Quality. Takes corrective action.

Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Functional Knowledge

• Demonstrates understanding and application of procedures and concepts within own job family and basic knowledge of other related job families.

Business Expertise

• Applies understanding of how the team relates to other closely related areas to improve efficiency of own team

Leadership

• Has formal supervisory responsibilities; sets priorities for and coaches employees to meet daily deadlines

Problem Solving

• Uses judgment to identify and resolve day-to-day technical and operational problems

Impact

• Impacts the quality, efficiency and effectiveness of own team and its contribution to the business unit, department or sub-function

Interpersonal Skills

• Uses tact and diplomacy to exchange information and handle sensitive issuesMay be required to interact with outside customers, vendors or suppliers

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Key Responsibilities

Leads the Industrial Engineering Team. Oversees methods and analysis including process design, time and motion study, and leads continual improvement initiatives.

Ensures projects and programs within areas of responsibility are completed and implementation into business with quality tools, supporting processes and ongoing measures for success. Includes improved efficiency and cost savings. Works across organizations to provide business case for Plan of Record and IE projects. Ensures cost analysis, and return on investment calculations associated with project meet annual operation plan and budget.

Leads ergonomics / human factors initiatives, drives process improvements, and provides engineering solutions. Drives and implements Ergonomic improvements across multiple functions.

Ensures manufacturing rearrangement projects, plant layouts, material flow and warehousing designs are optimized for cost, capability and capacity. Leads manufacturing and warehouse rearrangement projects across multiple functions; coordinates the efforts of other IE's to achieve plan of record objectives.

Drives the strategic implementation of product introductions into volume manufacturing by developing factory space, capacity and capability solutions. Develops the New products factory capability roadmap for assigned work centers.

Drives the development of specialized tooling solutions for the assembly, integration and intra-plant transport of modules, assemblies and mainframes.

Serves as a role model and sets the example, whose behavior is emulated by other engineering team members. (Safe behavior, follow proper protocols and procedures, including core values).

Drives capacity/demand analysis business processes and ensures that capacity planning processes are deployed and maintained across multiple functions. Oversees solutions to address capacity constraints and works with Operations and Logistics organizations to implement these solutions prior to production ramp. Drives manufacturing and logistics initiatives to improve factory asset utilization and production processes.

Leads and drives the effort to establish and document business processes across multiple functions.

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

SUMMARY

Reporting to the VP of Global SOC Operations, the Sr Manager of APAC SOC Operations is a role with responsibility to lead a team of compromised of SOC and Threat Intelligence staff. Proficio currently has three SOCs and our APAC location operates 24 hours a day with multiple shift conventions, plus offsite staff operating in specific customer environments. Your responsibility is to continuously improve the productivity and quality of output of the SOC, meet customer SLAs, and build a high performing team. As a technical leader, you will also be responsible for interacting with clients to discuss their requirements and issues.

RESPONSIBILITIES

In the portion of this role that oversees our APAC SOC Analyst team:

• Coordinate and lead global strategic initiatives to continuously provide improvements in service delivery to our customers

• Oversee the hiring, development, and training of our team of Security Analysts and Incident Responders
• Oversee SOC processes and review their application to ensure that SOC’s controls, policies, and procedures are operating effectively
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics
• Communicate with customers on technical and service delivery issues when needed
• Integrate and coordinate with other SOC teams, Device Management, R&D, and Customer Success to streamline service delivery

In the portion of this role that participates in and runs the Threat Detection Department:

• Oversee the direction and output of Use Case Development.
• Assist when needed on development projects, including but not limited to developing and creating new use cases for our base library including documentation, maintain existing base library, and modify alerts in library as required by the current threat landscape.

• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

In the portion of this role that participates in and runs the Threat Intelligence Department:

• Oversee the direction and output of Threat Intelligence operations.
• Assist in developing and creating relevant and effective processes, procedures, and documentation
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

• 5+ years of supervisory experience working in Security Operations Centers - experience working for an MSSP/MDR is desirable
• Strong understanding of security operations, threat hunting methodologies, incident response and architectural dependencies of security technologies
• Experience with Splunk, Elastic, and ServiceNow is desirable
• Experience in developing frameworks for knowledge transfer, training and education
• Credibility advising clients and managing communications throughout the lifecycle of the relationship
• Successful track record as a leader, people manager, communicator and motivator
• Strategic mindset and the capability to plan effectively
• Ability to excel in a fast-paced environment and work under pressure
• Current or past certifications: CISSP, CISM and SANS knowledge would be viewed positively
• Bachelor’s degree in Computer Science, Information Technology or similar field, or equivalent

LOCATION & TRAVEL:

• Position is located in our Singapore SOC
• Position will require some international travel

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Lunches and fun employee activities!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

A Day in the Life:

• Manage on-site projects to ensure timely completion
• Liaise with contractors on work scope, work progress and work schedules
• Prepare quotation and job schedule
• Prepare project-budget and billing
• Coordinate work between team and contractors to ensure the projects run smoothly
• Control quality of work and ensure rectification by contractor is of acceptable standard
• Monitor daily progress of work
• Verify all dimensions on-site against drawings
• Work closely with sales team, clients and contractors/suppliers on issues

Who We Are Looking For:

• Diploma in Architecture/Building/Quantity Surveying or related fields
• 2 to 3 years of relevant experience in retail/corporate office interiors or renovation industries
• Self-motivated and results oriented
• Strong interpersonal and communication skills
• Ability to work under tight schedules and pressure
• Applicants with more experience may be considered for a Managerial position

Job Scope:

- Manage and lead the manpower for the company operation

- Sources and interview the candidate

- Teach and guide the new employee

- Manage the employee's salary

- Comply to director's decision and order

- Make sure the company operate efficiently and productivity

- Help the company look for the new sales and business opportunity

- Manage company's vehicle maintenance and repair

Job Requirement:

- Must have Class 3 driving license

- Have at least 2 years management experience

- Have at least educaton level with Degree certificate

Salary: $6,000 - $8,000 + 15 Days AL

5 Working Days, 9am-6pm(Up to change according to project)

Changi South (Between Bedok / Kembangan MRT)

Requirements:

Degree or diploma and aptitude relevant to Broadcast Engineering (specializing in Broadcast Engineering, including System / Audio Engineering / IT or any other related area).

Safety Knowledge: Good knowledge of the principles of safety at work as applied in the TV industry.

Understanding of OB Systems: Understanding of Outside Broadcast systems and environment.

Knowledge and experience of operating and troubleshooting a range of OB equipment in sound, communication, IP, etc.

Minimum 5-8 years of work experience in Outside Broadcast Environment.

Event Experience: Experience with internatinal scale events is necessary.

Job Scopes: (Before, During & After Project)

Review the operations of the Engineering Department to ensure the quality of broadcast operations meet industry standards.

Remain up-to-date with outdoor broadcast technology and equipment.

Guide the Assistant Engineers to read technical (Auto CAD) engineering drawings and plan for their training where needed.

Ensure procedure for video equipment testing and preparation is in place.

Ensure adequate processes are in place for communication / escalation of technical related problems that arise during a project.

Keep Engineering environment (Warehouse, Engineering Room and desks) clean, functional, safe and presentable.

Ensure compliance of engineering procedures with Health & Safety guidelines.

Supervise and schedule maintenance of specific categories of broadcast equipment to ensure the equipment are fully functional and well maintained (internally and externally clean/dust-free).

Monitor physical and technical quality and appearance of broadcast equipment. Prepare the maintenance & improvement report.

Plan and maintain a list of specific categories of broadcast equipment which require scheduled maintenance.

Job Purpose

· Drive all Oceanfreight Operational KPI performance of all Asia Pacific countries and support the countries in achieving their KPIs as well as the productivity and data quality benefits intended to be delivered through these KPIs.

· Drive the strategic design and change of any KPIs where needed

Differentiator

· Subject matter expert and strategist who applies advanced knowledge of the job area and Oceanfreight processes typically obtained through advanced education and work experience

· Manage projects / processes and delivers results and strategy with minimal supervision

· Problems faced are difficult and complex and need strategic vision to design the best way forward

Main Responsibilities

· Drive Operations process and performance improvement plans with in-depth analysis and potential solution proposals as well as strategic vision to meet KPIs as well as productivity and data quality goals

· Drive the impact of process and system changes to ensure quality, efficiency, and improvement

· Understand and analyse operational data and statistics to identify further opportunities, develop action plans, and implement process improvements and operational strategic vision

· Cooperate with Global, Regional and Country Operations & Compliance teams with various analysis and process improvements and provide ad-hoc assistance to country, regional and global senior management

· Formulate innovative business and technical solutions within a strategic framework to improve operational effectiveness

· Consolidate the results of improvement projects and compose relevant report on progress and results

· Drive best practices to identified key risk areas and resolve them

· Support the design the Global landscape and strategy for operational topics within Oceanfreight

Stakeholders

· Connect with and influence other specialist departments such as, but not limited to, BPO/IT Training, BPO/IT CIS (Customer Information Services), Global Oceanfreight Operations, etc.

· Build strong, trusting cross functional relationships with DGF senior managers such as Country Oceanfreight heads and country managers, regional Oceanfreight head and Regional CEO

· Understand customer and key stakeholder interests and concerns such as Oceanfreight Operators in country, supervisors, and country management. Advise stakeholders of purpose, goals and strategy behind projects

· Provide technical and system guidance to line managers and operators

Management Responsibility

· Individual contributor who may manage some employees

· Directs the work of country level professionals and (senior) manages process and programs affecting country operational productivity and contribute direct to their bottom line

· Coach and review the work of country level professionals and operators

Required Skills

Operations Management, Process Engineering, Business Processes, Quality Control, Net Promoter Score, Reporting, Performance Management, Process Improvement, First Choice, Change Management, Cost Reduction, Workflow Automation, DGF Business Knowledge, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Qualifications

· Bachelor’s Degree or equivalent experience/qualification

· More than 6 years of experience

Applied Materials is an innovation-driven company. Our ability to identify emerging technologies that can complement and leverage Applied’s materials engineering expertise is critical to the company’s continued growth. To accelerate our growth programs, Applied Materials fosters a vibrant innovation network of academics, researchers, government organizations, commercial partners and entrepreneurs in the ecosystems we operate in. Singapore is a key ecosystem for Applied Materials. Refer to the link for more information. https://www.appliedmaterials.com/company/collaboration

Applied's Joint Lab for Applied Process Equipment Accelerator (APEX) aims to develop materials and components for semiconductor equipment, as well as new processes that maximize resource efficiency and minimize material waste in manufacturing. These innovations are targeted for Industry of Things (IoT), Communications, Automotive, Power and Sensors (ICAPS) markets, which are strategic growth areas for Applied Materials. The joint lab will also enable small and medium-sized enterprises (SMEs) in Singapore to support development of these solutions.

As a Program Manager, you will support APEX Strategy and Operations leadership and partner with the South East Asia Regional Office in Singapore to identify new growth opportunities in supplier development, build and manage partnerships with research performers and execute on key initiatives to realize this growth.

Key Responsibilities

• Drive strategic programs to establish plans, milestones and priorities and ensure regular communications / updates to stakeholders. Anticipate risks and roadblocks, manage program prioritization, timelines, and balance business needs versus technical / operational constraints.
• Support management to identify key requirements, develop & implement strategic growth agendas including a strong focus on talent, and productivity, and suppliers
• Structure and execute analyses to develop recommendations and drive execution / implementation in a fast-paced, deadline-driven environment.
• Collaborate with internal teams to ensure seamless integration of partner activities with overall business operations.
• Originate, negotiate and execute ecosystem partnerships in Singapore and the region to accelerate new business opportunities from inception to execution.
• Build and maintain relationships with key ecosystem stakeholders (government agencies, public research entities, universities, tech startup ecosystem) to ensure Applied Materials is strategically positioned

Skills & Competencies

• Strong analytical skills and effective problem solvers, with ability to navigate ambiguity
• Excellent communicator, with the ability to manage and influence stakeholders at all levels
• Strong sense of ownership and ability to work across different functions and BUs
• High learning agility to quickly understand the value drivers in numerous science and technology fields
• Someone who is excited by the possibilities of how technology can play a role in improving our lives, and is interested to accelerate and translate technology innovations to business through partnerships

Education and Experience

• Bachelor in any Engineering or Science related discipline with min 4 years of relevant experience
• Experiences in public-private partnership, strategic operations, project management and talent engagement
• Experienced in structuring and negotiating partnership deals; Familiarity with legal contracts e.g. NDAs, research collaboration agreements, MOUs
• Good knowledge of the high technology or semiconductor industry (good-to-have)
• Experiences working across time zones in multi-functional global teams

• Manage various franchise critical security application Infrastructure, specifically in authentication platform and identity access management domain.
• Drive the deployment (from scratch), maintenance and L3 support of managed application infrastructure with end-to-end accountability.
• Lead a group of highly talented technical leads and SMEs (subject matter experts) in the region responsible for various L3 functions.
• Continuously assess and modernize processes and workforce to match with current industry standards.
• Collaborate with various product stakeholders, business senior leaders and vendors to design secure, scalable, and easy to consume security solutions for client applications.
• Lead and manage a 24x7x365 operations team spread across various countries in the region, provide technical and senior management oversight.
• Communicate vision and motivate the organization to achieve high performance and continuous improvement of all the aspects of Infrastructure support and associated processes.
• Develop framework to successfully manage the various operational groups and environments hosting the multifactor authentication and authorization Infrastructure.
• Work with various vendors and internal support groups to ensure application technology stack remains current in terms of product versions and industry standards.
• Facilitate the research, design and development of the state-of-the-art integration and product lifecycle processes to simplify product deployment and business onboarding.
• Lead the team through external/internal audit/compliance assessments and reviews to ensure product compliance.
• Lead Infrastructure projects and facilitate security assessment and remediation for the infrastructure associated the applications in scope.
• Proven ability to work with demanding global partners within aggressive timelines; solid problem solving, analytical and technical abilities.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of demonstrated experience in Cyber Security.
• Bachelor’s Degree or relevant industry experience.
• Critical Competencies: Strong leadership and people management skills focusing on development and growth of the Team.
• Strong interpersonal and communication skills.

Job Scope:

- Manage and lead the manpower for the company operation

- Sources and interview the candidate

- Teach and guide the new employee

- Manage the employee's salary

- Comply to director's decision and order

- Make sure the company operate efficiently and productivity

- Help the company look for the new sales and business opportunity

- Manage company's vehicle maintenance and repair

Job Requirement:

- Must have Class 3 driving license

- Have at least 2 years management experience

- Have at least educaton level with Degree certificate

To oversee and ensure that airport operations during the operational shift run smoothly and efficiently whilst complying with the established safety, security and quality standards.

To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance.

Key Responsibilities:

Safety First, Quality Always

• Rigorously execute corporate safety, security and quality policies to ensure the station, employees and suppliers are fully compliant with all regulatory requirements and quality standards
• Achieve absolute operational integrity, with zero safety defects and security infringements
• Support local airport management to identify and mitigate personal, safety and security risks in the workplace for employees (suppliers included) by promoting and developing a culture of zero tolerance on safety and security incidents
• Act as the Airline’s Operational Duty Holder (ODH) delegate of the airport adhering to the risk escalation process to the Functional Duty Holder (GM ASD)

Operational Excellence

• Act as the escalation point for the Ground Handling Agent
• Manage and oversee Ground Handling Agent teams dedicated to Cathay flight operations to achieve operational excellence, being on time and error free
• Help to implement innovative ideas and proactively strive to do things differently and better in all aspects of our business and operations
• Continuously drive improvement in operational performance, effectiveness and productivity
• Ensure and conduct regular Quality Control checks on station performance, including provision of service by suppliers
• Conduct thorough flight briefing to the team as required
• Undertake any other reasonable task as requested

Outstanding Product and Services

• Uphold and effectively utilise products and services to provide the highest possible quality of experience for our customers across all touch points
• Support and ensure the team to deliver ‘Service Straight From The Heart’ on a daily basis to create genuine connection and memorable experiences for our customers across all points of contact
• Ensure people and team (including suppliers) are up-to-date with the latest product knowledge Proactively support the use of new technologies in customer services
• Ensure the airport lounge is run with the highest level of service standards and is customer centric
• Confer recognition on and help to earn the loyalty and emotional attachment of our highest-value

Crisis Management Capability and Preparedness

• Support the internal team and suppliers to have the capabilities for effectively handling Emergency and Accident (E&A), Irregular Operations (IROPS), and other foreseeable airport contingencies
• Help to facilitate exercises, reviews, and provide assistance in developing contingency plans and manual fall-back procedures so that they are up-to-date and meet the required standards
• Proactively prevent and manage flight disruptions and irregularities
• Ensure customers are cared for, informed and given choice where possible through the use of disruption management tools

People and Team

• Lead, support and encourage own team to achieve success
• Build a strong and motivated team, ensure the right people are in place to foster positive team spirit and facilitate teamwork
• Supervise and mentor direct reports, encouraging effective collaboration
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development programmes are in place to suit both self-handled and 3rd party ports as appropriate
• Maintain active and ongoing dialogue in relation to employee goals and performance
• Actively engage with employees to enhance communication and their understanding of department goals
• Demonstrate leadership and lead by example in accordance with Cathay Pacific’s core values
• Enhance the employee experience in line with the role level and Cathay Pacific’s internal brand promise

Supplier Management

• Monitor and conduct regular (at least monthly) performance review meetings with suppliers
• Implement action plans in an efficient manner and keep track of progress with documented records

Cost Efficiency and Productivity

• Manage daily productivity and flexibility in resource deployment and be involved with rostering as required
• Drive down costs and seek new revenue opportunities
• Support and carry out station administration duties, including rostering as required
• As a local functional representative responding and co-ordinating on appointed matters

Represent Cathay interests in the Airport Community

• Develop external airport relationships in the best interests of the Company – authorities, suppliers and service providers, Oneworld partners, and other airlines
• Ensure competition compliance involvement in airport-related industry affairs
• Protect and advance the Company’s reputation

E&A

• Emergency and Accident and Crisis Response responsibilities as required

Requirements:

Academic Qualifications

• A Diploma qualification in an Airport or service-related discipline is a minimum
• A Bachelor’s degree in an aligned field is desirable

Knowledge, Skills, Training and Experience

• Excellent command of written and spoken English is mandatory with the local language being an advantage
• Three years’ airport operational / customer handling experience
• At least one years’ recent experience in a supervisory / management capacity with demonstrable ability to establish an appropriate plan and course of action for self and team to accomplish a specific outcome
• Superior independent working capabilities with strong decision-making skills
• Self-motivated and committed leader who enjoys teamwork
• Strong customer service mentality with superior interpersonal skills
• Full technical knowledge and capability (multi-skilled) to competently perform each airport job function
• Thorough understanding of company policies and international regulatory procedures and all required local regulatory matters
• Broad understanding of the mode of operation of the Company, Oneworld partner carriers and other airlines
• Understanding of relevant international regulatory safety, industry and operational requirements and trends
• Ability to handle and react effectively and spontaneously to the different operational modes such as normal operations, disruption, Emergency and Accident and contingency situations
• Adapts to and embraces constant change

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Vice President, Core Operations Manager - Hybrid (Internal Job Title: Ops Sup Lead Analyst – C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Effectively manage and provide oversight of high risk third party and Citi affiliate activities. Ensuring effective risk management practices are in place for third-party relationships, adhering to Citi’s Third-Party Risk Management program
• Manage and perform critical Core Ops Payment processes. Ensure all processes are executed in accordance with Citi policies and procedures, complying with statutory regulations and laws and ensure enhancement and maintenance of internal controls to reduce/control risks and to improve operations standards
• To partner various teams including products, technology, control and other support teams to deliver operational and business goals with paramount focus on timeliness, accuracy and control of delivering payment services. Lead industry payment related projects.
• Perform analysis to define problems, develop innovative solutions, streamline operational processes and expand Operations capabilities for new products and services
• Handle all Audits – internal and external
• Acts as SME to senior stakeholders and /or other team member

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelors’ degree in finance or related field with >15 years of relevant operational experience
• Good understanding of managing large operations team, complex franchise critical processes and relevant controls
• Meticulous and eye for detail and process improvement
• Strategic thinking and Proactive, ability to use own initiative and take lead to devise creative solutions
• Excellent interpersonal, communicate, leadership and management skills
• Strong problem-solving skills and analytical

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

We are seeking a highly skilled and proactive Business Operations Manager to support our Managing Director (MD) in various operational, administrative, and project management capacities. The successful candidate will act as a crucial liaison between the MD and the management team, ensuring effective communication and seamless execution of key projects and initiatives. This role requires a blend of strategic thinking, exceptional organizational skills, and the ability to manage high-level executive support.

JOB RESPONSIBILITES

· Serve as a primary point of contact and bridge between the MD and the management team, facilitating clear and effective communication, ensuring alignment and close tracking of issues/actions.

· Manage the MD’s calendar, scheduling meetings, appointments, and other engagements.

· Prepare and organize meeting notes, action items, reports, and presentations to support the MD’s activities.

· Lead and oversee org-wide projects as directed by the MD, ensuring timely and successful completion.

· Monitor progress on key initiatives, providing regular updates and reports to the MD and relevant stakeholders.

· Identify potential issues or roadblocks, propose solutions, and implement alternatives to keep projects on track.

· Streamline and optimize office and meeting operations and procedures to enhance overall efficiency and effectiveness.

· Support company-wide internal communication sessions, such as townhalls, ensuring the smooth flow of information to employees.

REQUIREMENTS

· Bachelor’s degree in Business Administration, Project Management, or a related field

· 7+ years of experience in project management and/or executive support preferably within the tech or professional services industry.

· Proven track record of managing high-level executive support, process improvements and project management of strategic initiatives.

· Exceptional organizational, multitasking, and problem-solving skills.

· Strong written and verbal communication abilities, with an aptitude for stakeholder management.

· High degree of professionalism, confidentiality, and integrity.

Roles & Responsibilities

1. Identifying areas where operational processes can be improved for efficiency and cost-effectiveness, and implementing necessary changes.
2. Oversee and coordinate the work of different departments or teams within the organization, ensuring that everyone is working together effectively to achieve operational goals.
3. Assisting in creating and managing budgets for various operational activities, and ensuring that expenditures are in line with financial constraints.
4. Preparing reports and updates for senior management, outlining key performance indicators and operational metrics.
5. Uncover any customer issues or service lapses and discuss them with the management team, to devise ways of improving, and resolving problems and complaints
6. Work closely with the management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
7. Any other duties as assigned from time to time

Requirements

• Minimum 2 years of experience working in a warehouse setting or in logistics; experience in operating Management
• Strategic thinking ability, proven implementation results
• Experience in customer service with good communication & interpersonal skills
• Willingness to work flexible hours, including overtime and weekends

Additional Information

1. Working Location: Alps Ave
2. 5.5 working days, Afternoon Shift with shift allowance.

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157 (Lijun).